CATEGORY: Services
Hampton Bay Ceiling Fan
A wind storm caught my outdoor ceiling fan. got it spinning and tilted it into the arbor. All blades broke. I am trying to purchase new blades. The fan is new and they still are selling the same model at Home Depot.
The Hampton Bay website gives me no options to order the blades or even communicate with them about my situation. They point all contact requests to Home Depot. I emailed Home Depot and they replied with their website and the location of their near by store.
Home Depot shows me the options I can order from out of a... read full review »
Classic Closeouts
What you pay is what you get (or do NOT get in this case!)
I never received my order and FINALLY got UPS to issue a credit; however, they had to issue it to Classic Closeouts. Classic Closeouts refuses to issue the credit back to me! Additionally, Frantz (who is probably the ONLY “employee” there) will NOT return my emails or calls.
The reason their products are SO cheap is because they steal their customer’s money whenever they can!
IF you get your products, that's great -- but DO not return anything... read full review »
Sears - Virginia
Sears in Virginia. They have now done me in for the last time. First thing they did wrong: I bought a stand up freezer from them years ago. It was delivered with 2 big holes in the bottom sides of it, looked like they hit it with a forklift. Had to wait 2 weeks to get another one and not in the color I wanted. They didn't have what I wanted in stock, it was on backorder, so I would have to wait even longer to get it. Second thing they did wrong: Bought a washing machine. It was delivered and didn't work. Waited 2 weeks for the washer... read full review »
GlobalSign.com
GlobalSign.com
This company advertises SSL Certificate issue within 4 minutes. I was not necessarily looking for that fast but I did expect it within an hour or so. The following is the email sent to the company.
7 April 2007 at 13:59 (GMT +8) I placed an order via your web for an SSL certificate. I paid via VISA Credit card and received the email regarding the Approval email address. The domain owner advised he had not received the email so I sent a reply to approval AT globalsign.com at 15:00 requesting the email be resent or... read full review »
America Servicing Company
Our mortgage loan was sold to ASC. Due to unforeseen difficulties we got behind and asked if we could do a loan repayment plan in November 2006. I spoke with a representative, they took the financial information over the phone and stated they will fax me needed paperwork to see if we qualify, they wanted a large down payment, I said I could put a small amount as good faith of &1000 which all I had, she stated it was not good enough. She stated the company would respond to me in 45 days. I filled out the paperwork the same day, faxed it... read full review »
Airtel India e-Billing Service
Message was sent to my airtel connection regarding the service of getting bills through e-mails. I have a postpaid connection. I subscribed to the service by sending sms. I sent an sms later on, to stop e-bill service. I do not know what to do. I haven't received any communication from the customer care. read full review »
BSNL DataOne Connection
I have registered for a DataOne Connection on Jan 23rd 2007 and was told that my connection will be available in two months. Now it is more than three months I have not yet received any connection. None is even answering the queries. I contacted the BSNL office many times in my area and the response is unsatisfactory. read full review »
Tata VSNL Broadband
This is regarding a new connection which I was trying to opt from Tata/VSNL. I first received an email from CC with reference number. After a week long when I did the follow up. I was stunt
1. Venkatesh an executive picked the check, form and document from me on 27th April 2007
2. When I called up customer care on Friday 4th I didn't received proper status.
3. 7th May morning I called venkatesh he said he will return my call after half an hour but he never turned back.
4. When I am called his office number 9900133303 Lady... read full review »
Snap-On Tools - Kenosha, Wisconsin
My gripe is with Snap On Tools of Kenosha Wisconsin
Let me first say that Snap-On tools make some of the best quality tools in the business. I have been buying and using Snap-on tools for most of my life. There is no comparison to other companies when it comes to quality. Mechanics like me pay a lofty premium for Snap On tools off the truck. We pay a lot more than what Sears charges for Craftsman.
For the kind of money I spend on my tools, one might expect that the guy who sells the tools and takes my money might offer some warranty... read full review »
e-Florist-Inc.com
E-florist and deceptive business practices. A birthday teacup and saucer bought online from www.e-florist-com turned out to be mistake on my part. I picked this one out of the phone book, sort a speak. The price was/is 39.99 i ended up paying 60.00 for an "upgrade". The bouquet was delivered on time. The bouquet looked nothing like what i ordered. I would have done much better picking daisies beside the railroad tracks.
I call to complain. They did answer and referred me to their terms and conditions. Which really is a waiver for... read full review »
Rediff.com
I bought a phone with fm by the rediff.com online. But they sent me a faulty product. That is not working.
It's of only 300 rs./ but it's not a matter of money, but a person should get value for their money. M i right.
Harish Maliwal, Mumbai. read full review »
Tata Indicom / Post-paid Connection
I am having post paid connection of tata indicom and there was a scheme in my connection for which i was paying 150 rs. per month and all my incoming was free. After that they changed the plan and i got letter that since April i will be charged 40 paisa per call i m having the letter.
I also got call from customer service that i will be charged 40 paisa per call but now i have get the bill in which the charges are 1 rs. per call. No customer service is writing my complaint. read full review »
Peak Marketing, Inc.
I ordered from Peak Marketing, Inc. - North Carolina, returned items and ask for refund back in March they still have not sent my refund. read full review »
HomeTownCandy.com
I ordered candy from HomeTownCandy.com on April 23,2007 and they charged my credit card and didn't send any candy. I sent them a tracking e-mail which they didn't reply to and I also called their number twice and left my return number and they have not called back. I feel they are just a web-site with no product who should be charged with theft and shut down. read full review »
First Horizon
I have a problem with First Horizon. I have had a Home Mortgage with them for the past 6 years; and never had a late payment. I am currently paying my loan on line with them. I received a letter from them letting me know they were going to start charging a "convenience fee" of $11 in the future. They did offer me other options that are 'free.' I can join their bank. Or give them my bank and account number so they can withdraw the payment from my account. I feel as if I am being blackmailed.
Their letter states "The... read full review »
PosterPass.com
They say it will cost $8 to send me 4 posters, and in reality they charged me $39. I have complained everywhere, and when i called them and confronted them, they recited to me my name and address and said "we know where you live, we know who you are" Company is the same as
Peel, Inc.
(847) 424-0954
990 Grove St.
Suite 204
Evanston, IL 60201
(888) 217-2233
Also the parent company of Seattle Coffee Direct and a few other mail order scams. Stay away read full review »
EDP Reporting
I see that there are numerous people who have been ripped off by this company. Not sure how they got your info, you either... a) applied online for a payday loan or b) applied for what you thought was a credit card. They got me too. I have been fighting with them for a week. You can trying reaching them thru the website edpreporting.com. I sent 15 emails in one day and they finally responded. They won't issue a refund unless you file a police report. Once you do that they will submit proof that you did indeed apply for something. (they... read full review »
Airtel GPRS Connection
I purchased a prepaid connection of Airtel because i intended to use the edge advantage that airtel provides. I got my Mobile Office services activated however till date didn't manage to access the facility on PC. I can access it on mobile. I've tried it on almost 3 different handsets, still none of the customer care agent is able to help me with computer settings.
I've spend 3-4 hrs a day since last 15-20 days on phone with customer care with no solution. Agents are so confused about the product & services they offer... read full review »
Card Services
This "company" called me today, using an automated calling service that then transferred me to a live agent. Supposedly the call was in regard to my interest rates. I asked them what financial institution they were affiliated with -- I have only one credit card which is with a local bank. They said Visa and Mastercard. It smelled bad, so I asked them for their phone number. They told me it was 888-879-2223. When I called the number back to verify the company name, the number belonged to a porn site.
What foul creeps. read full review »
Tata Indicom Prepaid Connection
My Father had recently taken a new Tata Indicom connection (Prepaid, Hyderabad) and its was confirmed by the dealer and the customer care that the roaming is pre-activated.
But then we went to Mumbai he realized that the roaming was not activated. When he contacted the local customer care in Mumbai they said the problem is from Hyderabad. And when i contacted the local customer care here in Hyderbad they say there is no problem from here and the problem is from Mumbai's side.
Despite giving the complaints at customer care(call... read full review »
Professional Process Server
The owner is charging me for attempted filing fees. I needed papers delivered and filed at the court house. I was very clear in speaking with him when they were to be delivered and I provided written instructions too. He assured me he knew what he was doing. He attempted to deliver them three days before I requested them to be actually delivered and then charged me for it! He now refuses to refund me my money. Be careful dealing with this company, get copies of everything. read full review »
Capricorns Lair
I ordered incense from Capricorns Lair. I have been ordering the same thing for several years. They send emails to me with discount coupons. I waited almost a month for it only to get something totally wrong. (I ordered stick incense, they sent granules and of a different scent) I called to see what I needed to do. They told me I had to pay to ship it back although it was not my mistake. When I questioned that, they were rude and hung up on me. I called back and talked to Mike who supposedly was the boss, and he jumped down my throat before I... read full review »
Tata Indicom Postpaid
I have two connections of Tata Indicom,on one of which roaming was totally free earlier and calling between those two mobiles was also totally free.Now that scheme has ended on 29th Mar 07,but when I called one of the customer care executives named PRATAP in mid April,he told me that my scheme is still under grace period and will continue till 29th April 07 due to which I continued using that sim and now my April bill has been generated as Rs. 6935/-.due to the wrong information given by that customer care executive. read full review »
EverPrivate Credit
I tried to email this company on 5/3/07 to stop taking money out of my account and i received a ticket confirmation that it went successfully through an that this company was going to contact me as soon as possible and didn't. This company tried another transaction on 5/4/07 with my account and i am very upset and want this to stop. I also want this company to refund the charges i had on my checking account for insufficient funds at chase bank. My phone number is (231)-739-4113 thanks, katrina moore read full review »
Jewel-Osco
On March 19, 2007 between the hours of 1AM-2:30am I went into the store to purchase some peanuts and I noticed the self check out line was closed. I requested to speak to a manager and the plain clothes security guard said what I can do for you. (Note: he had no name tag to show who he was) I assumed he was the manager and I told him I don't think its right that every night there’s a long line of black customers. I don’t see why the checks out lines are closed because I’ve shopped in here and I know those lanes were... read full review »
T-Mobile Automated System
T-Mobile's service is horrendous and customers are not even worth $20. T-Mobile's automated system gives out incorrect information about your phone being restored in two hours. However, my service was off for more than 5 hours and a supervisor acted as if because I had a past due amount, I shouldn't be saying anything. And, one of the reps who restored it said that the system is supposed to automatically restore, but I had to call in and keep checking with them.
On top of that, they refused to refund my restore fee, but... read full review »
Mitchum Deorodant
Mitchum Deorodant has ruined 3 Ralph Lauren silk blouses. It leaves bright yellow stains and eats through the fabric.
I bought a 3-pack at Costco and will return it for a refund. (If only Mitchum would reimburse me for the ruined clothing.)
I took the items to the dry cleaner who said that they could do nothing. Then a woman waiting in line said that the same thing had happened to her. She had to through the clothes away. read full review »
Airtel Data Card
I have been using the airtel data card during the last 6-7 months and did not face much trouble. Now i bought a new hp laptop, but the airtel data card cannot be used as the data card provided by airtel company does not fit into the card slot in the laptop which has express card slot. Please try to understand the difficulties being faced by customers due to your data card being not capable to be used with any lap top which does not have the slot to fit pcmcia card.
When other service providers are already supplying the data card with... read full review »
Omaxe Packers & Movers
My experience with the Omaxe was horrible , In delhi office Mr Goel Ph. 9811059398, fixed the deal by promising good service, & also i believed in the aggarwal packers & movers, so instead of the higher quotes compared to other I booked through Omaxe only for good service. My goods was picked up on 14th March & I have requested the delivery on 25th March,
On 22 nd march Mr Surender 9342528260 called & said the goods have received & take the delivery immediately otherwise I have to pay the damage & the... read full review »
Hathway - Bangalore
I stay in HSR Layout Sector 1. I have been using Hathway Internet connection for a few months now. Recently (around 19th April 07) my internet connection stopped working and I came to see the worst face of a service provider. Please read below :
1) The so called service line is always busy or disconnected.
2) After a few days I could get to their operator who said the connection would be restored in 2 days.
3) Even after 25th Apr the internet was not working.
4) On 1st May I logged another complaint. I was told there was NO... read full review »
K-Mart - Blanding Boulevard Jacksonville, Florida
My complaint with this k-mart is twice i have bought items on clearance racks in this store. When i get home to notice they charge you the regular full price and while bagging your items they take the full price and clearance tags off your items so you can not get the difference when you go to take your problem to them so you pay the full price. What a way to cheat your customers no wonder everybody shops walmart, target, etc. At least when they run a sale it is a real sale. I wonder how many items i did not notice that i paid full price for... read full review »
Movers and Moving Companies
My complaint is not about any particular company in the moving industry, but more about the types of complaints made against moving companies by customers.
I am a 45 yr. old man who has been in the moving industry since 1988, and have actively been moving on a long-haul basis for the past 13 yrs. I DO KNOW OF WHAT I SPEAK!!!
TO THE CUSTOMERS :
First arguments usually brought to surface is: "your cost of the move does not match my estimate"
1st and for-most, this is a lame argument to begin with. An ESTIMATE is just... read full review »
RGC Calling Card
I have recharged my no by RGC calling card i am having balance in this a/c of 250 rs. even though i am unable to make isd calls i have registered my complaints in reliance customer care from last 20 days but up to now my problem is not solved if i am again calling to customer care i am not getting any satisfied answer. Very poor service! read full review »
MTN South Africa
I am a contract subscriber to MTN South Africa. Over the last six months or so I have tried to get the attention of the 808 help line; each time I was informed by a computerized voice "All our consultants are currently busy...". Four or five times I had to hold for over 40 minutes, eventually either to give up or have the line go dead. I wrote to MTN about this sort of service delivery but no reply has been forthcoming. I have never once defaulted on my subscription; all I can say is that I am totally disgusted by this behavior. Today... read full review »
Unilever - All Free Clear
I was purchasing All Free Clear HE from a local Sam's Club up until a month or two ago as they did not have it. I then purchased All Free Clear with stainlifters because on the label it says "For use in all washing machines, including HE" in small blue letters in the upper right hand corner. Seeing this I purchased this to use in my front loading washing machine. After going through one container which took about a month I decided to clean out the soap dispenser in my washer which I do periodically anyway. I noticed a white... read full review »
Explorer USA Phonecard
I bought a five dollar phone card. The terms and conditions said no connection fee, additional charges for calls placed from a pay phone. I successfully placed one local, five minute call from a pay phone using the PIN number on the back of the card. Three days later I attempted to use the card to make a call from a land line. "You have insufficient balance to place this call" , I was told - this was before I had even dialed to number, meaning that I had insufficient balance to make ANY call! That's a very expensive local... read full review »
Gardners Choice
Feb 2,07, I ordered 2 Hummingbird vines. I've received back my canceled check which was cashed on 2/26/07. As of today, May 7, 07 I have never received my order. I'd like to know just where it is, and when will it be shipped to me. read full review »
Reliance Communications (Land Phone)
I am using reliance land phone for more than five years. Due to the thunder and lightening on25th of april, our phone broke out. I complained to the kollam sector. After couple of days one of their faculties came and took away the phone. Now when i asked about the same they are responding vulgarly. As all my business dealings were through this phone now i am facing a loss of rs10000/- per day. Very poor service! read full review »
Willy Dogs
Patricia had purchased a willy dog and unsuccessfully received a cart with mechanical faults which willy dog never repaid her or fixed the cart. Since then we have purchased the cart and made $1200.oo worth of repairs and upgrades to the cart. Today the cart is worth its original price and more. They sold an inferior cart and never compensated the purchaser or anything. We will not be buying anything from this company as they do not honor their word at all, or try to correct their mistakes. read full review »
Tata Teleservices (TTML)
This complaint is regarding the extremely poor customer orientation from TATA Teleservices (TTML), Zone: Pune
I have taken a broadband connection from TTML, After a long lead time from installation... The connection is installed & the service engineer (Mr Niti Raj), was informed that the connection is getting connected & disconnected every minute...he took no action, then i reported 5 time s this report to customer care centre... No action...
I found that it is due to Slight voltage fluctuation, the equipment provided i... read full review »
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