CATEGORY: Services
Earthlink / True Voice Internet Phone Service
I was supposed to have been connected on EarthLink's True Voice phone service on October 10. The equipment they sent did not work. They agreed to send me new equipment in 5 to 7 days. Keep in mind, EarthLink had already switched my phone service so that would have left me without service for the 5 to 7 days. When I protested they agreed to send the equipment overnight if I paid the $39.95 shipping charges. What choice did I have? What a joke. The customer pays because the company sent faulty equipment.
The new equipment arrived in... read full review »
Serta - Pillow Top Mattress
I purchased a new Serta Queen size Pillow top mattress and had it for three days. I called the company, where I purchased it, complaining of a ridge developing between the left and the right side (in the middle). They replied by saying that a factory rep. was coming into town the following week and they would have him stop by and have a look. He did indeed stop by with the owner of the store where I purchased it. The rep. said to me," well, let me test it." His version of a test was to lie down on the mattress. He did agree, that a... read full review »
Sure Health / HealthPlanNetwork.com
These people outright lied telling us we would have health insurance for my father with a preexisting condition covered at 100% with no waiting period and $30 co-pays for Dr. visits. It was told three times. Once to myself from work, once to my wife from the phone at home and once to my mother from her phone. When we paid we called to get set up for an appt. and not only are there no Dr.s in our entire state under their so called plan they lied about the coverage. If you go to their website they have tons of Drs. listed making you think they... read full review »
Airtel Prepaid Mobile Services
It is with regards to airtel prepaid connection that i have (9818783505) in delhi region. Yesterday all incoming were blocked without any reason (but outgoing was functional as it will fetch them money) Customer care center was not functional. I went to local airtel service center, they asked me for documents (identity &address proof). I submitted (which they told me, will be collected from my resid.) but to no avail.
As i m a doctor, i wanna know where to puke out my grievances as Airtel's system is redundant. I have lost... read full review »
Airtel prepaid mobile service
My cell No. is 9880326767. This No. is misused by some third parties to cheat the public. One such complaint appears to have been filed in Mysore city, Karnataka State, India. I have intimated about this to Airtel by sending Email in the previous month. But so far the Company has not responded to this. Besides, I have also spoke to the custome care centre of my region who gave the admant reply to the problems faced by me. I was desperate and kept quiet. But now, it appears that it had led to the loding of police complaints againt this No... read full review »
Airtel - Bharati India
This is to bring to the notice about how Airtel India Powai, Mumbai is making false promises of customer service which is just an statement, while in reality they are very slow and misguide you and take advantage of innocent customers. Recently myself Ramesh Nair requested a Airtel -India telephone and internet connection at my residence address - B-501, Eden -1, Hiranandani gardens, Powai, Mumbai- 400076.
During the initial installation they took so much time and they were not clear whether they can connect the D-link which I already... read full review »
Airtel Prepaid Telecommunication
We have 2 Airtel Line one post and prepaid.
When my spouse took the new post paid connection we had issues with Billing and called up the customer service contiunously for 7 days.. nearly 6 times druing and day and 3 times at night !! ?? why WEll we had issues in Billing and none of the this people helped me out, instead they hung up the phone, which is an insult to me !!
I put in request for supervior to call 5 times no call was was recived form their authority ..
The bills we had to receive within 10 working after 1st... read full review »
U.S. Cellular
I am a long haul truck driver, I wanted a camera cell phone, I went into U S Cellular explained who I was, what I already had and what I wanted, they supposedly gave me everything I had on my old plan plus the camera phone and more minutes etc. for LESS than what I was paying now which was $120.00 per month.
When the first bill came it was high but I thought that was because of start up fees etc. The next bill was huge, I started calling, it turns out their nationwide plan that does not charge for roaming and free after 7 and on weekend... read full review »
Cingular Wireless
Ok, this is what happened...
My husband and I signed up with cingular and we agreed that 1000 minutes would be more than enough. We were previously with Sprint and had 8oo minutes with them. We never in all 3 years with Sprint went over those 800 minutes. However, with Cingular, we were charged over $400 for the first month! They claimed that we had gone 1700 minutes OVER the 1000 minutes!
We examined the bill and found some very interesting things.
1. We were charged double minutes every time we switched towers, which happened at... read full review »
Hawaiian Telcom
I disconnected my phone service with Hawaiian Telcom on April 21,2006. I am still receiving bills for the very same telephone number that was disconnected (It is now October). I have contacted the billing department numerous times. After waiting in their cue for up to 30 minutes at a time, I am told that it is an ordering problem? I have told them that it isn't possible it is an ordering problem as I do not have a valid phone number with them (I got this info from the order department). I have spent countless hours waiting in the cue... read full review »
Champion Windows
I contracted Champion to replace my rear deck, almost all windows in my home and to build on a two-story sun room. Problems:
1. Sun room- construction was begun in October 2005 and was not completed until February 2006 when it was promised to take only 2-4 weeks.
2. Rear deck- had to be rebuilt 3 times and there are still problems!
3. Windows- windows bind, windows WILL NOT OPEN, sloppy installation. read full review »
Precision Arms
I purchased products from this company in may of 2006 after 1 month i was sent half of my order. After the initial order i complained via email about my missing items ($126.00 worth) i was then told by the company owner Chris Cochrane he had family issues and i would recieve my items in a timely fasion, i waited another month. After numerious emails and attempted phone calls (they never answered)i contacted local authorites in his area, after finding out they could not do anything i about gave up. i also sent emails to gunbroker.com which also... read full review »
ShopNBC.com
I orderd an eliptical from Shop NBC and it was a "today special" for the price of 449.96. I recieved an email on sept. 1st that said my order was on its way, when my eliptical did not arive i called shopnbc and was told that i had to put a 30 day track on it and that if they could not find the product that they would refund the money and if i wanted i could purchase the eliptical at the "today special" price instead of the higher price it is now. so i waited 30 days and i called back and was informed that i would get my money... read full review »
BSNL - L. Madanlal (Aluminium) Ltd.
My industrial telephone line is out of order for the last 20 days. On making enquiry, it was informed to me that due to cable fault it will take some time. Till date telephone line has not been repaired. read full review »
Cross Country Van Lines
I hired Nationwide Movers to move my belongings from Boston to TX. Apparently Cross Country Van Lines (CCVL) was contracted to do the labor. CCVL showed up early and in a hurried mode where unwanted items were shipped and wanted items were not. Also, I was billed $25 for their placement of my TV in a Big Box without any mention of the "cost for their help."
I was promised my delivery by Sept 19. I phoned several times shortly before, on, and following that date with no response. The response I did get one time was, "it will be... read full review »
Nokia /Model 6280
I work for Alstom Projects India Ltd, and the company provided me with an official cellphone. I bought model 6280 from xxx on xxx. Ever since then it has been four times to the service centre and now days is still there. I have been trying to get to send my frustattion to someone in Nokia, either in India or Finland, but have not been able to get to any address of contact number. My utter frustation bought me to google where i requested for a forum to make formal complaints and bigo---i had your site with me to complain.
I by this message... read full review »
Nokia 3230 mobile phone
I lost my nokia 3230 phone with IMEI no 357099004278918. I ask to the cutomer care of nokia help line on this no-011-30303838 that my Mobile has lost and i just want to know that now which no is using my Mobile or block this cell. They do't give me right answer even say that we do't have any technology so that we can trace ur mobile or block ur cell.
Please if anyone have any option then pls tell me on my email. read full review »
Kenmore full size tumble action Washer
I purchased a front load washer for $700.00 at a sears outlet store on August 20th It was not working right so I called the store they told me thgey would fix it since then it has been repaired 4 times with in a 90 day period. I just had it repaired October 25 used it and it is now October 30 and I am fed up with spending that much money and not being satisfied. I wanted an exchange or my money back they will do neither. read full review »
Airtel Bihar
I have made several complains to customer care with full detail, till now 8 days over... But no result. In bhagalpur some places gprs working some places not, hardly distance 250 meters in ramsar chowck, mandroja in bhagalpur town. read full review »
Two Small Men With Big Hearts Moving
This national moving company "lost" my tv set and antique rocking chair in the move from Winnipeg to Toronto. I spent the next 9 months submitting claims and making follow-up phone calls to three different regional offices with each refusing to take responsibility. The Toronto Office was rude, the Red Deer Office was courteous but stated this was not their problem even though the Toronto Office insisted it was, and the Winnipeg office in my last call to them stated there was likely nothing they could do as the time limit for making... read full review »
WildBlue
After a couple of weeks with Wildblue my computer kept crashing. Tech. (non)supt. suggested my computer was too slow, so I ordered a new Dell XPS710. Their tech came out and loaded all the software on for me and couldn't get it to work....said my computer was busy downloading new updates and that it should work in a couple of hours. Never did, so I disconnected Wildblue and hookedup my dial-up. My new computed would not work....kept getting "Wildblue errors." Hired my own tech to come out and he said my startup files were now... read full review »
Team USA Moving
I will not write too much as my previous report was completely accurate, but I would like to respond to one specific claim Byron Rainer made.
He claimed I changed the day of my move, which could not be further from the truth. As mentioned in the original post, the move was scheduled for a two day window: either Saturday or Sunday. On Sunday morning (after not hearing or being able to contact Team USA), a driver called and said he could not make it until Tuesday. I said Tuesday was unacceptable and again tried but did not succeed on... read full review »
R1 Moving and Storage
This company is dishonest. The company has at least five different addresses. They advertise in the Sacramento Yellow Pages with a residential address to make you think they are in Sacramento. The company is actually 100 miles away in San Jose. They were two hours late because they were stuck in traffic. The mover told me that he was required for insurance purposes to shrink wrap my furniture. I have five pieces of furniture. He took two hours to shrink wrap the furniture and the other mover stood out in the truck doing nothing. Once we... read full review »
Citizens Transfer & Storage
According to the laws of the State of Arizona, (ARS 47-7403. Obligation of warehouseman or carrier to deliver), A. The bailee must deliver the goods to a person entitled under the document who complies with subsections B and C..., unless and to the extent that the bailee establishes any of the following: 2. Damage to or delay, loss or destruction of the goods for which the bailee is not liable, but the burden of establishing negligence in such cases is on the person entitled under the document. Which, to my understanding, means that shipment... read full review »
Reliance Communications
My Reliance no. is been disconnected since last 1 week without any notice, even though all the papers were submitted. And when we go to Reliance webworld, there's a common answer from the person that is SERVER IS DOWN.
Even after submitting paper for second time at Reliance webworld, the connection is still not restored. read full review »
New Jersey Star Ledger
This is an excerpt from an email to the New Jersey Star Ledger "customer service" department dated 10/16/2006. I see from the other complaint about the newspaper on this site that I am not the only person who did not get my "free cooler". I guess I will have to tell my 5 year old son that there are some people in this world who lie and dont do what they say they will do.
"I was dismayed to find a bill for $11.08 in my mailbox for service from 9/3/2006 to 9/22/2006 when I had attempted to cancel my paper THREE TIMES, on... read full review »
Sprint / Nextel
At the end of Sept or beginning of Oct 2006, I found my service had been restricted - I wasn't able to make outgoing calls nor was I able to check my voice mail. Due to financial difficulties, I was not able to pay my bill (~$276) when I intended to. When I was able to pay my bill, I contacted "customer service" (CS) to find an authorized payment center. Believe it or not, THEY DID NOT KNOW! They suggested I go to WalMart and get a money gram (at a cost, of course). So, upon arriving at WalMart, I shut my phone off as suggested in... read full review »
TWX*AOL Service
I have downloaded SE 9.0 from Internet and now after working 5 months, I have a hard time with log on. I also have had aol from beginning. I never know what I am paying for. Can somebody answer both these problems?
Stonecipher, R.O. read full review »
Atlas Movers
We recently moved on August 11, 2006 with Atlas movers and have several problems with the service we received. The driver was looking for any excuse to bill us for more hours and gas mileage and therefore decided to take a route that was 20km longer between our old residence and new residence (the most direct route was 50km, there route was 70km and took 90min longer). The driver's detour cost us an extra hour of labor and more gas mileage. We requested that the driver take the most direct route before we left for our new residence... read full review »
Sheldon Cleaners
As a clothier I have 30 years of experience in clothing care an maintenances, fiber expectations ect.
In the spring of this year I dropped off a very large dry cleaning order to Sheldon (40 plus items).
When I picked the items up I did not even think to inspect their workmanship of this order. I was hugely disappointed as most of the items were not even thoroughly pressed. Many items were returned shrunken, torn, and tattered. My ensuing work with them (7 or more return visits) in an effort to rectify the problems which took until October... read full review »
Nokia Phone 6270
I had given my 4 month old Nokia handset/ 6270 to Nokia Care after some compalints as the phone very frequently would hang.
The Nokia care people kept the phone for 20 days and even after returning back, it is not working. Also, they have so carelessly handled the phone that I just cant use it. I have been very loyal to the Nokia Brand but after this incident I am dissapointed. I had plans to purchase to Nokia N 70 but I have dropped that plan. If I could get my current phone replaced, It would have been a great favour for me from the Nokia... read full review »
Airtel Gujarat
Today I received a call from a person who identified himself to be working with Airtel calling from Ahmedabad (Gujarat). He said that the call was in connection of verification of credentials submitted at the time of getting the number. Thinking that it was just a routine verification call I gave out my first name and fathers name. Then he asked me about my address and I just ran through the entire address. He asked me to wait and go slowly as he wanted to NOTE DOWN MY ADDRESS!
Now, when a call for verification is made, who the HELL will... read full review »
55 Hefty CinchSak Kitchen Bags
What is going on with Hefty?? I have always purchased their garbage bags for the price and reliability. NOT ANYMORE!!! I purchased the 55 Hefty CinchSak Tall Kitchen Bags and almost every single bag ripped while putting it in the garbage can. The drawstring rips right out of the top of it. I will never purchase Hefty Bags again!!! Very disappointed.
Product: 55 Hefty CinchSak Kitchen Bags
Bought: WalMart, Buffalo, MN
Heidi
Rockford, MN read full review »
Airtel (Bharathi Televentures)
My son went to visit his grandfather, who is ill to Thane from Vasai, a distance of around 40 k.m. His normal recharge is around Rs.50/- Airtel has charged (subtracted) Rs.49/- as roaming rental for a month.
This amounts to cheating. His mobile no. is 9890523374.
He has a prepaid mobile with life time incomming 999/- plan.
Regards,
Venkat. read full review »
Maytag Depenability Plus
I have been trying to have repairs made to my Maytag washer since the orginal claim filed under my extended warranty since late March. Despite countless calls and time spent on the phone with these people, my machine is still taking up space in the laundry room. Last week I finally talked to a customer service employee that seemed to know what he is doing and a promise was made to repair the machine. This was after certified letters were sent to the service plan, their carrier and the attorney general's office. My small local certified... read full review »
Beehive Heating & Cooling LLC
Installation of high efficiency furnace and new central air system. No upfront information re functioning of new system (ie water pump attached to furnace to remove condensate). Attitude as if "we should know this already". No big deal in and of itself. Just common courtesy & good business relations. Cut hole in siding to fish pvc 5" pipe from furnace to remove gas emissions. Ugly pipe 12" out, but necessary. Understood. Jagged edge in siding cut, looks like something a drunk gerry rigged. Complained they ruined... read full review »
Future Shop - Bayfield Street in Barrie, Ontario Canada
On several occasions I have purchased products from this store. The last purchase was a month ago. I attempted to return a very expensive defective cable for my HD TV to Receiver connection. They refused to accept it as I didn't have a receipt. Talked to the manager and he said to bring it back in and he would try to find out by searching master card receipts. What a hustle dealing with this company. I think the main issue is that if you return something that they have to charge back the person commission who sold it to me. I have... read full review »
Sweet Cupcake Candles and Gifts
It is a fraudulant, misrepresented company. The founder, Camilla, advertised it saying SHE was hand pouring the candles from her home and making it all herself. She had approximately 5,000 consultants sign up. When they started ordering kits from her something strange happend......THEY WEREN'T DELIVERED although the credit cards were charged..........SAME THING with customer orders.
Come to find out, she has now deleted the company website: www.sweetcupcakecandles.com and has not answered any communication that us as consultants have sent her.
SHE SCAMMED 5,000 PEOPLE!
Leslie. read full review »
Copper.net
Copper.net is an online Internet service provider which has a complex cancellation procedure designed to steal money from customers. To cancel one must call to receive a special number which cannot be used because the website does not allow logins. read full review »
PeoplePC
How do I pursue a refund or a reversal of charges that I did not know about?
Peoplepc advertised on television an aid for $10.99 monthly internet service provider charge. I did not have a DVD to install or have access to Peoplepc. I called Peoplepc. Yet, I was told there was an overload on the system. Consequently, I had to call back at a later time. I tried for several days. But, each time I was unable to access Peoplepc. Thus, I abandon the attempt to connect or link via internet.
Later, I happen to notice a charge from Peoplepc. I... read full review »
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