CATEGORY: Services
Charter communications - Asheville, NC
The problem started last week. I have high speed internet and a dedicated ip address. I called them twice last week and was on the phone for what seemed like hours. After the first call, in which they made me go through all sorts of troubleshooting on my end, they finally sent a tech out. He said the problem was in the outside line and he would be back to fix it. He never showed. When I called back they made me go through the entire thing again which involved unplugging my modem etc etc etc. They said they would send someone out again. They... read full review »
Fine Art Treasures
Any information on the above company???
Fine Art Treasures
530 South Lake St. Ste 180
Pasadena, CA 91101
I only wish I had read this complaint before I purchased thousands of dollars worth of items.
I was satisfied with most, but I do think there is something wrong. Now they are off the air and I cannot call or locate them anywhere.
Do you have any information?? read full review »
Yahoo!
(For Phone Out) $10.00 have been charged and still I cannot use my Yahoo voice! Why? Also the balance for Yahoo messanger with voice still shows $0.00. read full review »
Earthlink DSL
In August 2006, I checked on-line for DSL availability through Earthlink to replace my existing SNET/Yahoo DSL. Their system stated DSL was available, so I signed up. Shortly thereafter, I received an email back stating that they could not supply me DSL. I was very surprised, but figured this was the end of it. Now I just got another email showing a bill that Earthlink already collected for their dial-up service, which I never requested. This is infuriating that they would stoop to charging unsuspecting consumers for services they do not need... read full review »
AT&T
I had this cell plan for two years ago. At the time of initial signing on, it was not explained very clear to me that the minutes for my two phone numbers could not be used interchangeably. I was under the assumption that the minutes could be shared between the two lines under my name.
In November my parent was sick and as a result, I have been using one of the cell phones more than the previous month. Unfortunately, this resulted in a very high dialed called for 908 672 8sss.
I called December 21, and the Customer Service gave me a... read full review »
HughesNet.com
I made arrangements for this service in August 2006. I was told due to a promotion the 100.00 installation fee would not be required. On August 13, a Sunday, the installer arrived. However, I was charges an addition 125.00 for the installation of a pole as the installer did not want to put the satellite on the roof of my home.
After the installer left, it was noted that the cable from the pole to my home was left on the ground. As I lived in an area with a lot of trees and many many small animals I called to find out about having the line... read full review »
Planet Talk Africa Card
I have just bough a Planet talk africa card, all the access numbers dont work, nor does the customer service number.This is very frustrating,as i am bedridden and asked a friend to buy me one specially cose i urgently need to contact my family back home today.
I finally decided to go on the website and managed to get another customer service number, but all i got was a recorde message telling me to imput my pin number and then proceds to tell me that my pin is invald/not recognise.
I have not managed to speak to an actual person, and... read full review »
Clear Point Direct
I sent an order through the paper to clear point direct for two braws that came up to $27.20 they cashed my check and I never heard from them again. read full review »
Airtel mobiles SIM cards
I am using AIRTEL mobile sim no 9928072924 ( Rajsthan). I came to Ahmedabad ( Gujarat state ) on 20.10.2006 and requested airtel customer care in Jaipur to put m mobile in roaming as it is used for Co's work and i reuire it to be always on for being contacted. Unfortunately the request was logged 4 times and huge amount of Rs.600/- spent on STD calls to Jaipur customer care but no action taken. Only it was told every time that roaming will be activated in next 2 hours , which did not happen.
Such pathetic and intolerable service is not seen and experienced. read full review »
Hutch Mumbai
I bought prepaid 6 days back. I have submitted the necessary documents on 16th October (on last Monday). I got sms on Tuesday that your documents are not as per TRAI regulations. I have again submitted documents again on 18th October (on Wednesday). And even now after submitting documents 2 times without informing me Hutch has disconnected my cell no. read full review »
Tata Indicom Prepaid services
I had taken a Tata Indicom prepaid CDMA connection in Bangalore, India 4 months back (in June'2006).
I have submitted all the required documents and felt that the services are so pathetic and there is no customer support for that company.
Now, in Oct'2006 I have relocated to Pune, India and I visited a Tata Indicom showroom called Smartek in Chatushrungi temple road near Pune University circle where two useless young girls are managing the showroom. I requested them to transfer my connection from Bangalore to Pune. But, they... read full review »
Erickson Custom Pools
In the summer of 2006, we contracted with Erickson Custom Pools to build the pool of our dreams. This is our second pool building experience and we were amazed at how smoothly the construction process went right on schedule and in most cases ahead of schedule. We are very pleased with the overall quality of work and craftsmanship that went into building our pool. We are now one of your most satisfied customers. We only wish that we would have had you build our first pool. Your production team was responsive, helpful and eager to educate us on... read full review »
Victory Moving & Storage
My son and daughter-in-law contracted with Victory M&S out of Brooklyn,NY (same co. as All Victory) The move was from Boston to Seattle. The moving crew in Boston showed up a day early and gave them the bums rush intimidating them into packing quickly. The crew (thugs)were trashing their belongings as they loaded them. They also coerced and intimidated them into paying a $400 gatuity to "ensure" their property would not be damaged. Delivery of the belongings was a nightmare. It took over 4 weeks, numerous phone calls and much... read full review »
Somerset Cleaners
Somerset Cleaners lost an expensive article of clothing of mine, but refused to look for it or resolve the situation in any way. In fact, they attempted to flip the situation, as if I had done something wrong. I returned to the drycleaner only 15 minutes after picking up my things (that I had dropped off that morning) to alert them to the loss and request that they try to recover it. Upon my return, the manager told me she had looked for it and couldn’t find it anywhere. She was very rude, dismissive, and clearly surprised that I... read full review »
Hollywood Video
Early this week I was reviewing my very busy monthly Visa card statement. I noticed charges from Hollywood Video that I did not recognize. I called my credit card company and found out they have been charging me the same amount for 15 months. Credit card company told me they could only dispute 3 months of charges. Hollywood Video confirmed thier mistake and told me the best they would do was to credit back six months of charges. When I told them I would sue them they said they would deny me the six month refund if I did. I accepted their six... read full review »
Ladies Workout Express
Ladies Workout Express was in my neighborhood, so I agreed to the 3 year contract (best "deal") with the understanding that there would be an "out" if I moved from the area. After almost 1 year, I unexpectedly moved from Virginia to Georgia, and submitted the proper documentation to have the contract cancelled. To my surprise, I received notification that, because I still live within 25 MILES of another location, I am responsible for paying each month for the next 2 years! When I tried to call the customer service number, I wa... read full review »
Ace Van Lines
I just relocated across country. Items were packed with bubble wrap and pop corn, wadded paper and other protective materials. The objects were put in rental truck. Then, either transferred to another truck or put somewhere else for a few days. I was told that my things would be on ONE truck for the entire move. This was not true. I wanted it that way because I have many oil paintings, glass items and expensive bric-a-brac. I used to sell antiques.
More than 2 weeks later, I received my precious things which were clearly marked... read full review »
Leons Mobile Transport
A deposit was paid to "Leons Mobile Transport" towards moving a mobile home, complications occured on our part, and the job was delayed.
I spoke with his assistant (his wife? "Beverly") last Thursday, and she indicated that Leon wanted to cancel the job and just refund our money.
Since then they have failed to respond to our Faxed letters, and I spoke with Leon tonight who indicated that a "letter" was being sent to me that "explained everything"... I questioned him further asking about "my refund" and he hung up on me...!!! read full review »
Hardwood Floor Depot
I purchased hardwood flooring through “The Hardwood Floor Depot” which was manufactured by Craftco Hardwood Floors of Ohio. The flooring is a 5" wide prefinished Tongue and Groove Hickory material. The planks are supposed to be manufactured in accordance to NOFMA standards which provides for a tolerance of plus or minus ten thousandths of an inch variation in the face width of the boards. (That is from 4.990" to 5.010" is acceptable.)
The problem: My boards vary from 4.9" to 5.1" wide, a variation of ten... read full review »
Nokia mobile phone 6630
I have purchased a new nokia mobile model no. is 6630 from sankara Iyer's mobile house kottayam, on 21st september 2006. after two days the mobile not working. I sent to nokia care centre they give the receipt and say that they will replace a new mobile within one week. But till date they will not give any mobile or any reply. read full review »
Tri-State Alarm Company (aka Security Networks)
This is to warn other consumers not to be entrapped by this Alarm Company. I signed up for a 3 year contract and specifically asked my salesman "what happens after the 3 year period" I was told i could receive the service on a month to month basis. I was automatically renewed for another 3 year period. I should have read the back of the contract because it states that your contract will be automatically renewed unless you notify them within 60 days prior to expiration. It also says not to believe a word the salespeople tell you. They... read full review »
Canada Post
I am tired of Canada Post’s use/misuse of local courier companies to deliver parcels doing THEIR work for them and doing it poorly.
This is about the 6th time this happens this year. This time I ordered a product within Canada (Ontario) by Expedited Parcel and to be received today at the latest (7 days). I spoke to a Customer Service Rep at Canada Post who told me a contracted courier service is supposed to deliver it today. After waiting around all day and nothing was delivered I called again to find out until what time they... read full review »
Instalation Sky
I have spent most of this week trying to get through to your company, about the other sky + box to be installed in my home i have run up phone calls when i have got through i have been put on hold or cut off.
i was told on monday night that someone would phone me, within 24 or 48 hours i am still waiting so if someone could sort out this mess for me before i decide to get rid of my sky box once and for all.
Thank you,
Mrs Mary read full review »
American Leak Detection
American Leak Detection - Santa Barbara, CA installed a new skimmer in my pool, and despite an insert inside the new skimmer warning to keep the area clean to make sure that debris didn't enter into the skimmer or the area of the repair as it might lead to damage to pool equipment, guess what happened? Debris was left overnight near the skimmer, and the area was hosed down to clean some of the mess up. Good idea? The next day, the new skimmer was installed, but the pool filter and pump were not functioning properly after the work wa... read full review »
Best Cleaners - Andover / Wichita, KS
Best Cleaners lost a pair of my suit pants. They returned my tan suit jacket with someone else's dark blue suit pants. When I complained to the clerk at their Andover, KS location, her first response was "these things happen...sorry". Unbelievable!
I have spoken with Shawn Dixon their Regional Manager. She promised to follow-up and either find my garmet or make good on their error, but she never did. All I want is to be reimbursed for my lost garment and a refund for the claening charges for the garment they lost. So far, I... read full review »
iPowerWeb
Beware of ipower.com and ipowerweb.com! I purchased a VPS (virtual private server) back in March 2006 to host my up and coming website business, www.listasaurus.com. After getting the wrong advice on what kind of server I needed TWICE (and finding there was NO support for their dedicated servers, which no one told me), Sean Green in Account Development and Sales advised the best solution was a virtual private server. Sean was actually a very good support person in that he helped me with many problems I encountered with bad technical support... read full review »
A Zip Movers
After getting 5 quotes for prices on moving, I had an offer to match lower prices if I paid cash, also he would remove snow as he also owned snow plowing business, I agreed, but was lied to. On moving daya, movers came @ noon, starting moving articles @ 12.30, but charged from 8 am..I had my son, 4 friends with trucks take all breakables of china, pictures, etc. and only had the movers take about 6 boxes in house and same for house. after a 2 hr wait, vendors hadn't removed articles, they backed up the truck , damaging lawn, they had left... read full review »
Akita Copy Products
I hired Akita Copy to move a copy machine for me. They missed several appointments and then showed up, got the copier and tried everything that they could to delay delivery, until the following Monday. They then delivered my copy machine (Broken) and doubled the charge. I refused to pay the difference and they refused to repair the damage that they caused. We have gone back and forth on the phone and through the BBB. They lied to me and I will never, NEVER allow any of my companies to do business with them. I have posted this complaint on... read full review »
Anderson Internation Transport
Anderson engaged in hostage freight practices and has not refunded money for over payment. Anderson's price changed from 1650.00 to 4800.00 once he had possesion of my household goods. Anderson did not pay the 3rd party carrier therefore when my goods arrived in Australia they would not be released. I had to pay for the shipment again, to another carrier, in order to stop the 150.00 a day storage fees I was incurring while Anderson worked through his financial problems. When Anderson felt he was being watched by DOT he promised to refund... read full review »
Clean-R-Us
Hi my name is Christopher Sablan. I have recently sent an authentic NFL jersey (Washington Redskins, Clinton Portis #26) thats worth over $250 to the Dry Clean R Us dry cleaning service. When it came time to picking it up, it was no where to be found. According to their conditions I am only able to receive ten times the dry clean service on that item, which only adds up to $50. This amount doesn't even come close to what I had to pay for that jersey. I tried to explain to the owner how expensive that item was, however she still refuses to... read full review »
Time Warner Cablevision
I have internet and telephone service with Time-Warner maintaining the cable. Last week, the phone and internet quit working. That is, it works sometimes if you're lucky. I called Time-Warner from a payphone (Friday) and they said that they would have someone come out and fix it Tuesday. Sure enough, someone did come out, but he said the problem had to do with some equipment on the telephone pole. He said that someone else would be coming out (Tuesday, that same day). When they didn't arrive, I called Time-Warner. They said that no... read full review »
Airtel Broadband
I have received a bill (invoice no.430473840) for the period 21/08/06 to 20/09/06 for Rs.807.64 towards broadband connection and multiple telephone facility. Surprisingly none of the facilities exist at my place nor there is any connectivity of airtel broadband service in the area. What is more shocking is that the shows 88 telephone calls made for non-existent facility. It is obvious that airtel must be deceiving actual consumers by deflating their bills in a fraudulent manner. Is there any regulator which could at random look into... read full review »
Eureka Forbes
I bought a Eureka Forbes water Purifier nearly 7 months back. They had mentioned at the time of sales that they provide the best service to the customer. In my case nobody came for the service after 3 month or 6 months which they were supposed to do. Then suddenly my machine reported some fault. I made a complaint to the toll free number and they gave me a code number. They told the same day a person would visit me and solve the problem.
Nobody turned up. I used to call almost everyday, and had to describe the entire problem regularly... read full review »
Veolia Environmental Services
Veolia Environmental Services is a garbage company both by description and opinion. They bought or merged with the company I used for a commercial rental building several months before I sold my building and cancelled my account and I can't get rid of them. I sold the building in July, 2006 and I informed them on July 20, 2006 and they said they would send a prorated bill. They didn't but instead sent me a bill for two months. I prorated the bill for the month of use and sent it to them. Since then, I have been receiving bills, phone... read full review »
Republic Tobacco L.P.
Drum Halfzware shag rolling tobacco is perhaps the worst quality of its kind I have ever encountered. Besides its high price, I found this shag to be lumpy, full of seeds, stems, eyes and was poorly mixed. I can find no bright in it at all. I can tell its been mechanically dried. Its taste is very dry with a very bitter bite and is quite harsh. I took it to my own tobacconist and shared some 'unlabeled' with him. He immediate ID'd as a halfzwere, but said it was the worst he'd tasted. Then, I showed him the brand. He then... read full review »
NobelCom
I recently bought a calling card from Nobelcom.com, after searching for the best rates. I came across this website (www.nobelcom.com) and purchased a 40$ card to call Ukraine, so that I can avoid that processing fee. I instantly received my PIN by e-mail but when I tried to use them, the 800 number gave me a busy signal. I tried for 3 or 4 times but it still didn't work.
I decided to call their 24/7 customer service department and a lady answered. I explained what happened, had to repeat it twice, we didn't hit it off the first... read full review »
A&M Tree Service - Seattle
I received an estimate from A&M Tree Service in Seattle. It was the lowest I had received, so I accepted it. When the people arrived to do the job, they refused to do it stating they needed more equipment, but promised to honor the bid. Days later the company informed me they would not honor the bid. This company's practices are questionable. read full review »
UPS & TigerDirect.Com
UPS service is getting worst. It is impossible to speak to a representative, there is no phone number posted on their web site and they never give any specific reason or apology for poor service. The reason for this is because they are paid by the businesses that use their service to ship to the customer and since the business pays UPS, UPS has no loyalty to the end receiver which actually pays for the shipping. I ordered from TigerDirect.Com overnight delivery and paid $50.00 for it but the package is stuck in another state and I can't... read full review »
Wanadoo Orange
My service provider was wanadoo on july 9th orange took over and from that moment onwards i had no internet connection until september. When i was at long last released from my contract with orange and now subscribe to bt Internet.
Expensive call after call was made to orange help line in mumbai i kept on Being promised that the connection would take place in twenty four hours it Didn|'t i will not bore you with all the communications that took place Unless you want to take up my story but even a letter to the managing
Director... read full review »
EZinkjets.com
The worst company I have every dealt with. A scam. I ordered some cartridges, I paid and they were
supposedly shipped immediately... A month later and they are still not here. I left two e-mails and
just got form mail back. I called and got put on hold, finally talked to someone and they couldn't
give me a tracking number, said it shipped without one! Oh yea, they sold my email to a spam company too. read full review »
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