CATEGORY: Services

SuperCuts - Piscataway, NJ
October 26, 2006
I would like to report about racist staff at this location. When I (Indian) walked in, I was told I am next. I waited over an hour only to see all other walk-in's getting their hair cut. If I ask, they will say I am next. After a while I told them to take away my name and walked out. One person came running out making racial comments and saying "Do you have a F***ING problem" in front of the whole crowd. She also warned me not to come to her store again. This is not the first time this happened at this location. For Indians they... read full review »
Filled under: Services Location: United States
Dawn
October 25, 2006
I am a lobsterman from maine.me and lots of other lobstermen used to use dawn, until the company did something with the soap. it is not as thick as it used to be. it is more liquidy then it used to be.it does not cut grease anymore, so i dont use it any more. i use walmart brand now it works great. read full review »
Filled under: Services Location: United States
Nil
October 24, 2006
Ever since I have bought the phone and am on prepaid with the additional of Rs.999 scheme I am facing tremendous difficulties. There is nobody on customer care who is able to solve this problem and tells me to go to the Airtel Gallery which is also unable to solve the problem. Every time I refill the card which I do most promptly, in a matter of 2 to 3 days time my balance drops drastically and I am unable to figure out why. Once on inquiring and being insistant on what the reason was I was told that the same above mentioned number is being... read full review »
Filled under: Services Location: United States
Fisher Price
October 24, 2006
The Fisher Price website says the Grow to Pro set is available at Wal-Mart and Toys R Us. Wrong. I’ve checked with stores 75 miles around us and they only carry Little Tykes brand basketball sets. It’s very disappointing to find bad information on a company’s website. Thank you, Carla read full review »
Filled under: Services Location: United States
Aqua Guard
October 24, 2006
Our company has purchased a Aqua Guard Hi Flo water purifier On 16/1/2006 from Your Cochin agency (Door No. 43/2268 SRM Road, Ernakulam). The system has developed some problem and not working properly for last so many days. When contacted the supplier, for one reason or other he is postponing the repair. The under signed talked to One Mr. Joseph at your agency today morning and explained the urgency of the matter and requested to him to repair it today itself. He explained his helplessness and declined to do so today. Yesterday he promised to... read full review »
Filled under: Services Location: India
Protection One
October 24, 2006
My wife and I signed up with them 2 years ago. We are moving to a new home 1 mile away. Their rep assessed our new house already equipped with a good alarm system and proceeded to assess us a new activation for $200 and also for every single window that are already wired, and charge us for a new box. Ultimately, they wanted a $900 to “transfer” service. What’s worse is that if we decide not to use Protection One anymore, we are still responsible for another year’s worth of payments for the old house! They did not... read full review »
Filled under: Services Location: United States
Self Storage
October 24, 2006
I am very concerned about consumer abuse in the self storage postings. I see 3 kinds of problems. 1) people are sold insurance but they do not get a copy of their policy. So when there is a claim they discover it is not covered. the companies need to be required to give them the policy when they sell it. 2) late fees, access codes are changed so that people are immediately leveraged into paying up, and paying late fees. this would be the equivalent of walking out to your care and finding it disabled by a Denver Boot when late for a payment... read full review »
Filled under: Services Location: United States
JC Penny
October 24, 2006
A few weeks ago I got an email from JC Penny asking that I answer several questions and that if I answered all of the questions I would receive a $500 JC Penny card. There were many many questions, some I could not answer because it was a company wanting me to buy one of two products which I did not want to do. At that point I stopped answering and left the site. These were all sites from schools and businesses. Immediately, the same day I started getting about 50 SPAM messages from all these businesses every day. Fortunately I have a SPAM... read full review »
Filled under: Services Location: United States
BCS Wireless / ATT Wireless
October 24, 2006
I initially received a cell phone offer from BCS/ATT Wireless several years ago and began service in July 6th 2003. I have since kept service with ATT until their merger with Cingular at which time I upgraded my plan and phone on November 11th, 2004. I am now getting calls at my workplace from a collection agency stating I have a past due balance of $150 due to early termination of service. I have contacted ATT and they show zero past due balance or any amount written off due non-payment. I have sent letters of dispute to Equifax... read full review »
Filled under: Services Location: United States
Winne Beaute
October 24, 2006
Worst customer service ever. I was blatantly told that I would be spoken to only if "I was ready to spend money, otherwise I have other customers waiting" (I didn't see any). The brochures were snatched from my hand when I said I need to look at options, and asked to "come back when I was ready to spend money". Extremely rude lady "doctor" who constantly made rude remarks in a foreign language. If Orientals need to run a business in USA, they need to conduct themselves appropriately and leave their obscene... read full review »
Filled under: Services Location: United States
Novelty Poster Company
October 24, 2006
I ordered a birthday present and requested and paid to have it shipped over night – 9 days later I called and was spoken to in an extremely inappropriate fashion. The manager was yelling “what do you want me to do about it” over and over – never apologized. Never sent any kind of notice or email that stated it wasn’t in stock. read full review »
Filled under: Services Location: United States
American Passport Express
October 24, 2006
We ordered an emergency passport for my husband on the website above. The emergency passport is a passport which you are supposed to get in 24 hours. We shipped it overnight on the 2nd of October. We shipped it with Fedex as to the company policy of American Passport Express. The passport did not arrive until the 4th of October at 10.30 am. When I did not receive the passport on the 5th of October as promissed by the company I called in the afternoon. They told me they just got the paperwork and someone would take care of it and they... read full review »
Filled under: Services Location: United States
Three Rivers Gold Plating Company
October 24, 2006
I have had nothing but problems with Three Rivers Gold Plating of Fort Wayne, Indiana. This was suppose to be a fast job, well it's been 2 1/2 months and lost parts. I was quoted one price of a total of $210 and then 1 1/2 months later Tom said he needed another $75. I was told it wouldn't be more then $210 that was tops. The worst part of it was they lost the gold bridge and a gold screw to my vintage guitar. I sent them a letter with the guitar parts with a trace of the 7 pieces and told them their were 26 screws. Wouldn't you... read full review »
Filled under: Services Location: United States
Kmart - Mount Isa, Australia
October 24, 2006
Today I visited the store and found a couple of bargains? A blanket reduced from $50 to $20 and a set of towels for $10, they were $17. After leaving the store I realized that the total price of my purchases was above my estimate. I checked the docket to find that I had not received the reduced price. I returned to the store where I endured a long wait at the customer service desk. I told them the problem. They replied they would refund the difference. I queried what had happened to the policy where they refunded the entire price if... read full review »
Filled under: Services Location: Australia
AT&T
October 23, 2006
I had this cell plan for two years ago. At the time of initial signing on, it was not explained very clear to me that the minutes for my two phone numbers could not be used interchangeably. I was under the assumption that the minutes could be shared between the two lines under my name. In November my parent was sick and as a result, I have been using one of the cell phones more than the previous month. Unfortunately, this resulted in a very high dialed called for 908 672 8sss. I called December 21, and the Customer Service gave me a... read full review »
Filled under: Services Location: United States
HughesNet.com
October 23, 2006
I made arrangements for this service in August 2006. I was told due to a promotion the 100.00 installation fee would not be required. On August 13, a Sunday, the installer arrived. However, I was charges an addition 125.00 for the installation of a pole as the installer did not want to put the satellite on the roof of my home. After the installer left, it was noted that the cable from the pole to my home was left on the ground. As I lived in an area with a lot of trees and many many small animals I called to find out about having the line... read full review »
Filled under: Services Location: United States
Planet Talk Africa Card
October 23, 2006
I have just bough a Planet talk africa card, all the access numbers dont work, nor does the customer service number.This is very frustrating,as i am bedridden and asked a friend to buy me one specially cose i urgently need to contact my family back home today. I finally decided to go on the website and managed to get another customer service number, but all i got was a recorde message telling me to imput my pin number and then proceds to tell me that my pin is invald/not recognise. I have not managed to speak to an actual person, and... read full review »
Filled under: Services Location: United States
Clear Point Direct
October 23, 2006
I sent an order through the paper to clear point direct for two braws that came up to $27.20 they cashed my check and I never heard from them again. read full review »
Filled under: Services Location: United States
Charter communications - Asheville, NC
October 23, 2006
The problem started last week. I have high speed internet and a dedicated ip address. I called them twice last week and was on the phone for what seemed like hours. After the first call, in which they made me go through all sorts of troubleshooting on my end, they finally sent a tech out. He said the problem was in the outside line and he would be back to fix it. He never showed. When I called back they made me go through the entire thing again which involved unplugging my modem etc etc etc. They said they would send someone out again. They... read full review »
Filled under: Services Location: United States
Earthlink DSL
October 23, 2006
In August 2006, I checked on-line for DSL availability through Earthlink to replace my existing SNET/Yahoo DSL. Their system stated DSL was available, so I signed up. Shortly thereafter, I received an email back stating that they could not supply me DSL. I was very surprised, but figured this was the end of it. Now I just got another email showing a bill that Earthlink already collected for their dial-up service, which I never requested. This is infuriating that they would stoop to charging unsuspecting consumers for services they do not need... read full review »
Filled under: Services Location: United States
Yahoo!
October 23, 2006
(For Phone Out) $10.00 have been charged and still I cannot use my Yahoo voice! Why? Also the balance for Yahoo messanger with voice still shows $0.00. read full review »
Filled under: Services Location: India
Fine Art Treasures
October 23, 2006
Any information on the above company??? Fine Art Treasures 530 South Lake St. Ste 180 Pasadena, CA 91101 I only wish I had read this complaint before I purchased thousands of dollars worth of items. I was satisfied with most, but I do think there is something wrong. Now they are off the air and I cannot call or locate them anywhere. Do you have any information?? read full review »
Filled under: Services Location: United States
Publix Supermarket
October 23, 2006
The last 3 times I have gone into Publix to pickup a few items, the check out lines were ridiculously long. Tuesday night topped it all. There was 9 people with groceries in the 10 Items or less "speed lane". When the store mgr. finally got on the PA system for the second time, the line shortened to 5 people. Add this to the nonexistent service at the Deli, the pre-made Deli salads that are brown-edged, the small cramped aisles, along with the half-molded bakery items still on their shelves. Publix employees themselves do not even... read full review »
Filled under: Services Location: United States
Airtel mobiles SIM cards
October 21, 2006
I am using AIRTEL mobile sim no 9928072924 ( Rajsthan). I came to Ahmedabad ( Gujarat state ) on 20.10.2006 and requested airtel customer care in Jaipur to put m mobile in roaming as it is used for Co's work and i reuire it to be always on for being contacted. Unfortunately the request was logged 4 times and huge amount of Rs.600/- spent on STD calls to Jaipur customer care but no action taken. Only it was told every time that roaming will be activated in next 2 hours , which did not happen. Such pathetic and intolerable service is not seen and experienced. read full review »
Filled under: Services Location: India
Hutch Mumbai
October 20, 2006
I bought prepaid 6 days back. I have submitted the necessary documents on 16th October (on last Monday). I got sms on Tuesday that your documents are not as per TRAI regulations. I have again submitted documents again on 18th October (on Wednesday). And even now after submitting documents 2 times without informing me Hutch has disconnected my cell no. read full review »
Filled under: Services Location: India
Tata Indicom Prepaid services
October 20, 2006
I had taken a Tata Indicom prepaid CDMA connection in Bangalore, India 4 months back (in June'2006). I have submitted all the required documents and felt that the services are so pathetic and there is no customer support for that company. Now, in Oct'2006 I have relocated to Pune, India and I visited a Tata Indicom showroom called Smartek in Chatushrungi temple road near Pune University circle where two useless young girls are managing the showroom. I requested them to transfer my connection from Bangalore to Pune. But, they... read full review »
Filled under: Services Location: India
Erickson Custom Pools
October 20, 2006
In the summer of 2006, we contracted with Erickson Custom Pools to build the pool of our dreams. This is our second pool building experience and we were amazed at how smoothly the construction process went right on schedule and in most cases ahead of schedule. We are very pleased with the overall quality of work and craftsmanship that went into building our pool. We are now one of your most satisfied customers. We only wish that we would have had you build our first pool. Your production team was responsive, helpful and eager to educate us on... read full review »
Filled under: Services Location: United States
Victory Moving & Storage
October 20, 2006
My son and daughter-in-law contracted with Victory M&S out of Brooklyn,NY (same co. as All Victory) The move was from Boston to Seattle. The moving crew in Boston showed up a day early and gave them the bums rush intimidating them into packing quickly. The crew (thugs)were trashing their belongings as they loaded them. They also coerced and intimidated them into paying a $400 gatuity to "ensure" their property would not be damaged. Delivery of the belongings was a nightmare. It took over 4 weeks, numerous phone calls and much... read full review »
Filled under: Services Location: United States
Somerset Cleaners
October 20, 2006
Somerset Cleaners lost an expensive article of clothing of mine, but refused to look for it or resolve the situation in any way. In fact, they attempted to flip the situation, as if I had done something wrong. I returned to the drycleaner only 15 minutes after picking up my things (that I had dropped off that morning) to alert them to the loss and request that they try to recover it. Upon my return, the manager told me she had looked for it and couldn’t find it anywhere. She was very rude, dismissive, and clearly surprised that I... read full review »
Filled under: Services Location: United States
Hollywood Video
October 20, 2006
Early this week I was reviewing my very busy monthly Visa card statement. I noticed charges from Hollywood Video that I did not recognize. I called my credit card company and found out they have been charging me the same amount for 15 months. Credit card company told me they could only dispute 3 months of charges. Hollywood Video confirmed thier mistake and told me the best they would do was to credit back six months of charges. When I told them I would sue them they said they would deny me the six month refund if I did. I accepted their six... read full review »
Filled under: Services Location: United States
Ladies Workout Express
October 20, 2006
Ladies Workout Express was in my neighborhood, so I agreed to the 3 year contract (best "deal") with the understanding that there would be an "out" if I moved from the area. After almost 1 year, I unexpectedly moved from Virginia to Georgia, and submitted the proper documentation to have the contract cancelled. To my surprise, I received notification that, because I still live within 25 MILES of another location, I am responsible for paying each month for the next 2 years! When I tried to call the customer service number, I wa... read full review »
Filled under: Services Location: United States
Ace Van Lines
October 20, 2006
I just relocated across country. Items were packed with bubble wrap and pop corn, wadded paper and other protective materials. The objects were put in rental truck. Then, either transferred to another truck or put somewhere else for a few days. I was told that my things would be on ONE truck for the entire move. This was not true. I wanted it that way because I have many oil paintings, glass items and expensive bric-a-brac. I used to sell antiques. More than 2 weeks later, I received my precious things which were clearly marked... read full review »
Filled under: Services Location: United States
Leons Mobile Transport
October 20, 2006
A deposit was paid to "Leons Mobile Transport" towards moving a mobile home, complications occured on our part, and the job was delayed. I spoke with his assistant (his wife? "Beverly") last Thursday, and she indicated that Leon wanted to cancel the job and just refund our money. Since then they have failed to respond to our Faxed letters, and I spoke with Leon tonight who indicated that a "letter" was being sent to me that "explained everything"... I questioned him further asking about "my refund" and he hung up on me...!!! read full review »
Filled under: Services Location: United States
Hardwood Floor Depot
October 20, 2006
I purchased hardwood flooring through “The Hardwood Floor Depot” which was manufactured by Craftco Hardwood Floors of Ohio. The flooring is a 5" wide prefinished Tongue and Groove Hickory material. The planks are supposed to be manufactured in accordance to NOFMA standards which provides for a tolerance of plus or minus ten thousandths of an inch variation in the face width of the boards. (That is from 4.990" to 5.010" is acceptable.) The problem: My boards vary from 4.9" to 5.1" wide, a variation of ten... read full review »
Filled under: Services Location: United States
Tri-State Alarm Company (aka Security Networks)
October 19, 2006
This is to warn other consumers not to be entrapped by this Alarm Company. I signed up for a 3 year contract and specifically asked my salesman "what happens after the 3 year period" I was told i could receive the service on a month to month basis. I was automatically renewed for another 3 year period. I should have read the back of the contract because it states that your contract will be automatically renewed unless you notify them within 60 days prior to expiration. It also says not to believe a word the salespeople tell you. They... read full review »
Filled under: Services Location: United States
Nokia mobile phone 6630
October 19, 2006
I have purchased a new nokia mobile model no. is 6630 from sankara Iyer's mobile house kottayam, on 21st september 2006. after two days the mobile not working. I sent to nokia care centre they give the receipt and say that they will replace a new mobile within one week. But till date they will not give any mobile or any reply. read full review »
Filled under: Services Location: India
American Leak Detection
October 18, 2006
American Leak Detection - Santa Barbara, CA installed a new skimmer in my pool, and despite an insert inside the new skimmer warning to keep the area clean to make sure that debris didn't enter into the skimmer or the area of the repair as it might lead to damage to pool equipment, guess what happened? Debris was left overnight near the skimmer, and the area was hosed down to clean some of the mess up. Good idea? The next day, the new skimmer was installed, but the pool filter and pump were not functioning properly after the work wa... read full review »
Filled under: Services Location: United States
Instalation Sky
October 18, 2006
I have spent most of this week trying to get through to your company, about the other sky + box to be installed in my home i have run up phone calls when i have got through i have been put on hold or cut off. i was told on monday night that someone would phone me, within 24 or 48 hours i am still waiting so if someone could sort out this mess for me before i decide to get rid of my sky box once and for all. Thank you, Mrs Mary read full review »
Filled under: Services Location: United States
Canada Post
October 18, 2006
I am tired of Canada Post’s use/misuse of local courier companies to deliver parcels doing THEIR work for them and doing it poorly. This is about the 6th time this happens this year. This time I ordered a product within Canada (Ontario) by Expedited Parcel and to be received today at the latest (7 days). I spoke to a Customer Service Rep at Canada Post who told me a contracted courier service is supposed to deliver it today. After waiting around all day and nothing was delivered I called again to find out until what time they... read full review »
Filled under: Services Location: Canada
Clean-R-Us
October 18, 2006
Hi my name is Christopher Sablan. I have recently sent an authentic NFL jersey (Washington Redskins, Clinton Portis #26) thats worth over $250 to the Dry Clean R Us dry cleaning service. When it came time to picking it up, it was no where to be found. According to their conditions I am only able to receive ten times the dry clean service on that item, which only adds up to $50. This amount doesn't even come close to what I had to pay for that jersey. I tried to explain to the owner how expensive that item was, however she still refuses to... read full review »
Filled under: Services Location: United States

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