CATEGORY: Travel

harborgate resort
nice22 September 2, 2009
I have recently stayed in one of your resorts, Harbourgate Marina Club. I have to rate my stay as one star. The worst part of the whole experience was the service. I have never before received such a poor service in any hotels I stayed in from my travels in US, Asia, Europe, as I did in your resort. I have checked in to the three bedroom suite and had four adults in the room. I noticed there was almost no tissue paper on the rolls in any of the bathroom upon my check in. I made a trip downstairs to inform the front desk to send five rolls, a... read full review »
Filled under: Travel Location: United States
Calhoun Beach Club
Kim September 2, 2009
This event venue, took a $750 depost from my dad for my wedding.. And then completely changed management, and raised our total bill for the day $3, 000. We said that at that price point it was out of our price range and we would have to go somewhere else for our wedding.. They would not return our deposit. And that was over a year in advance of our wedding, they had plenty of time to reschedule an event for that day. Terrible company ethics! We tried to ask them over and over again to understand our situation, but the new mangement is nothing but money hungry snots, and apparently needed $750. read full review »
Filled under: Travel Location: United States
Red Roof
Mohammad Nadeem Khan September 2, 2009
I reserved a room for 5 nights through expedia. After checking in, I told the counter person that I'll checkout a day sooner and the person confirmed a refund for the fifth night since it was more then 24 hour notice. Now I am getting the run around. First they told me that I need to call expedia for credit. Expedia won't credit unless they get a credit and a confirmation from them for the fifth night. I called them back and now they are telling me that they get their money from expedia per reservation so it doesn't matter if I... read full review »
Filled under: Travel Location: United States
RedRoof
Mohammad Nadeem Khan September 2, 2009
I reserved a room for 5 nights through expedia. After checking in, I told the counter person that I'll checkout a day sooner and the person confirmed a refund for the fifth night since it was more then 24 hour notice. Now I am getting the run around. They are telling me that I need to call expedia for credit. Expedia won't credit unless they get a credit and a confirmation from them. So, then they tell me that they get their money from expedia per reservation so it doesn't matter if I checkedout early or had never checkedin at... read full review »
Filled under: Travel Location: United States
Beaches Boscobel
ABSPittsburgh September 2, 2009
My wife, two children and I had a six night stay at Beaches Boscobel. Unfortunately, it was among the worst vacations that I've ever had. So many things went wrong during our stay, I can scarcely compile them all. Chronologically: 1) It took over thirty-five minutes for us to check-in. After two flights and a two and a half hour bus ride with a two-year old and a nine-month old, this is by no means acceptable. We need a place as soon as possible to change diapers, nurse, etc. 2) After checking in and waiting an... read full review »
Filled under: Travel Location: United States
Hilton Antwerp Belgium
Bradco_john September 2, 2009
I arrived here on the 31st of August my company sent me confirmation for the room, I also called August 28th and verified confirmation that my company is being billed for the 5 nights that I am here, I also have paper confirmation of communucations beteen the Hilton and my job verifying that they were going to direct bill the company. upon arrival i was confirmed and they said that they needed a credit card for incidentals only mini bar etc, which i gave to them not knowing that that also was to be direct billed, I do not use the mini bar so I... read full review »
Filled under: Travel Location: Belgium
Jill Barden
Jill Barden September 2, 2009
I received a card with email address to win aeroplan miles, but I can't find address. This is what is printed on the card - rd.ca/aeroplan Why does it not work? read full review »
Filled under: Travel Location: Canada
1Time Airlines South Africa
C Landsberg September 2, 2009
I recently went on holiday, for my daughter's wedding, to East London, SA. I flew AirZim from Harare to Jo'burg without any hitch. I then had a connecting flight to East Lndon on 1Time - 08 August 2009. It was 1 hour late, after standing in a queue for that time, I then proceeded to walk to the plane and boarded via the back stairs as I was flying economy. I couldnt manage to put my hand luggage in the overhead locker, as I am too short, I asked the attendant for assistance, he asked if there was anything I required out of my bag... read full review »
Filled under: Travel Location: Zimbabwe
Air Asia Singapore
andrew kho September 1, 2009
On 10Aug'09, my fiancee and myself tried to check in for our flight to Phuket. However, I was barred from checking-in because the counter claimed my passport to have 1 day less than 6 month before expiry (my passport expiry date was 9 Feb 2010). We were shocked for the rejection to board and the very unhelpful service from AirAsia. No solution/assistance was actively shown to us who have paid for the tickets! We as customers who have paid for the tickets should not deserve such a push-away attitude. We are not convinced that the "1... read full review »
Filled under: Travel Location: Singapore
Municipality of Firenze/Florence
notflorence September 1, 2009
I visited Italy last September. In 2009 approximately 7-8 months after the fact I received (three) violations from the Municipality of Florence. The infractions are electronic and were taken within six minutes of each other which would mean they were taken by cameras strategically arranged to snap your photo in a consecutive manner. I tried to work something out with the Florence Police but to no avail. They are completely unwilling to cooperate under any circumstances. We were new and had been driving around looking for our hotel. Many post... read full review »
Filled under: Travel Location: Italy
go relax travel,llc
denise_platter September 1, 2009
I just got my mom's money back, if you need help, let me know. Email me at: [email protected] read full review »
Filled under: Travel Location: United States
Contiki
DanH76 September 1, 2009
I am writing in regards to the European Escapade trip I was part of this summer. I have just returned from continuing my travels on my own, which is why this email is being written so late. I have several complaints about this tour, the first of which was our manager, Dorian Beaver. Obviously, the "evaluations" that are provided at the end of the trip leave absolutely no room for commentary about either him or the driver. Dorian was incredibly rude and disrespectful on more than one occasion, and constantly seemed irritated at... read full review »
Filled under: Travel Location: United States
NCL SKY
cre7286 September 1, 2009
This past weekend I, along with a group of 18, traveled on the Norwegian Sky out of Miami FL. We departed on Friday August 28th, and returned August 1st. My name is Christopher Evans and my reservation number was 17072970, the reservations were booked through Casino House (35144). I personally have not traveled with NCL, however a few members of our group had and raved about the experience. I am not sure what happened on this particular voyage, but this was not the relaxing, fantastic trip I had planned. Upon arriving on the ship I... read full review »
Filled under: Travel Location: United States
Alllegiant Air
arrotta September 1, 2009
My husband and I booked flights with allegiant air out of Pasco WA. About a month later my Husband was looking up our flight and found out the flight was not there. So I called them and they said they had canceled that flight and put us on the flight 2 days earlier. I said that won't work, because I have to work and don't want to pay for 2 more days hotel. So we proceded to check out our other options and they only way we could make it work was to go through another airline. Mind you we had other airlines schedules to meet up with... read full review »
Filled under: Travel Location: United States
Hampton Inn Garden City NY
Dont like being duped September 1, 2009
When my family and I got to the hotel, I used a credit card that we reserve ONLY for hotel transactions.We stayed overnight and returned home the very next day. There is NO confusion here. I just opened my credit card statement today and there are unauthorized charges to my credit card for flight(s) to Cairo, Egypt and gosh golly and gee whiz... I don't even have a passport. It was charged on the date we checked out and were charged for our room. This is NOT a coincidence and I will be letting everyone know what loser, punk criminals the... read full review »
Filled under: Travel Location: United States
INTERNATIONAL BLACK MAILER
pramila kataria September 1, 2009
INTERNATIONAL BLACK MAILER MR. GAURAV KATARIA +91-9999030436 Dear Sir/ Madam, I am providing this factual information not to blackmail or belittle Mr Gaurav Kataria but to awaken and caution you regarding his activities so that you may not be black mail. This individual has the habit of making a new girl friend and black mailing to customer. He is unmarred age is 48 years and he has more than100 local and international girl friend. Mr Gaurav Kataria is used HDFC bank and mutual fund girl staff for mis call and unsocial phone call... read full review »
Filled under: Travel Location: India
BIT TOURS PVT. LTD
pramila kataria September 1, 2009
MASTER MIND GANG LEADER VIVEK DEWAN GAURAV KATARIA +919899589500 +919999030436 VIDEO RECORDING INFORMER ACTIVITIES VIDEO RECORDING STUPID ACTIVITIES INTERNATIONAL CHEATER VIVEK DEWAN +919899589500 Dear Sir/ Madam, I am providing this factual information not to blackmail or belittle Mr. Vivek Diwan but to awaken and caution you regarding his activities so that you may not be cheated. This individual has the habit of opening every year a new travel agency/company under different names in a new... read full review »
Filled under: Travel Location: India
Delta Air
globetrotter September 1, 2009
I booked a flight from SFO to Dublin, Ireland by way of Atlanta on Delta. I spoke with the reservations department myself as did the travel agent from Quinn Travel (San Francisco, CA). We were told that I could bring my small cat as carry-on provided I obtain the proper health certificates. This was noted on my reservation. I did all that was required and had all paperwork with me but was still refused boarding on the plane. The first “issue” was that the hard-side carrier was too large for carry on with a pet. The size of the... read full review »
Filled under: Travel Location: United States
Arrow Hotel
DanK85 August 31, 2009
The Arrow Hotel is partially owned by R J and Ann Thomas. There has been an excellent restaurant and bar affilliated with the Hotel but has been taken over by Ann Thomas. This was a very hostle takeover and the restaurant owner was closed out of his business by Ann Thomas. I would never darken the doors of this business again and would never recommend the Hotel for occupancy to anyone. The Arrow Hotel is located in Broken Bow Nebraska. read full review »
Filled under: Travel Location: United States
Travel To Go
HanF59 August 31, 2009
I purchased a Vacation Plan on 3/31/05 from Ameri-World Group, 845 Brook Street, Rocky Hill CT 06067 for $4, 995.00. I've submitted complaints with the BBB here in CT and in CA, I've also filed a complaint with CT state Consumer Protection (Sr. investigator Patricia Brown). This has gone all the way the the State Attorney's office on Elm Street in Hartford. Yet have not not received any updates or refund. I attended a sales presentation for the Travel To Go Travel Club in Rocky Hill, CT on March 31, 2005. The presentation... read full review »
Filled under: Travel Location: United States
Americinn Hotel
MihW45 August 31, 2009
Americinn Hotel in Hutchinson is the worst hotel I have ever stayed at. The staff were rude especially the General Manager (Brad Jacobson) The Hotel is small, Dirty, And smelly.But what got me the most was the security at this hotel. I don't know where they find people like that but he followed my teenagers around all night harassing them and hanging outside our door trying to peep inside the room. If you have teenage girls I would really beware. I would recommend everyone stay as far away from this hotel as humanaly possible You have now been warned. read full review »
Filled under: Travel Location: United States
The Fairmont Hotel
ZacJ74 August 31, 2009
Any vacation you would expect it to be relaxing this wasn't . I was really excited to go on this vacation it was the first time in Hawaii for my mom and I at it was moms birthday!. We went to Classic Travel in Westlake Village California to book a trip and Marscha Richardson was the one who sold us this trip. She explained Hawaii was the best choice. We also said we wanted this vacation to be relaxing not hectic but calm and peacful. She said that the Kea Lani Maui known as (The Fairmont) was the best choice for mom and I she said the... read full review »
Filled under: Travel Location: United States
VACATION VALLEY CABIN RENTALS
Unhappy Tourist August 31, 2009
Stayed with this company and their cabins are not clean... and are not well kept. Rugs were dirty... not just soiled but when I lifted one in the bathroom up it was nasty. Batteries in remotes are not checked.. we had to move from one to another to even watch TV. Light bulbs were missing or needed to be replaced. Bulbs in the bathroom were dirty and so was the tops of the pictures and the trash can. There was trash around the grill outside. It was just not what i am use to, expecially when you pay so much per night. I don't even want to... read full review »
Filled under: Travel Location: United States
Reseda Vista Apartments
DanK85 August 31, 2009
About three months ago the landlords decided to change the management of the building for unknown reasons. One day I get a knock on my door and some young girl with a child says that she needs to check some keys on my door. Totally confused about what she was talking about I tell her that she has the wrong apartment. She seems to get offended and says, "I'm your new manager and we are cleaning the cabinet thats why I need to check which of these keys work on your locks." Again, confused, I ask her what happened to the other... read full review »
Filled under: Travel Location: United States
[email protected]
hkintercontinental August 31, 2009
Dear Sir, I am Using BSNL Broadband Connection. For the last 3 days I am facing problem that I Enter my mail address and password. After waiting for a moment 'Not Responding' error occured on computer. I change the PC system to check. but I face same problem on another computer. I have also used my other mail ID's but no one is working. My mail ID's are [email protected] ; [email protected] ; [email protected] Please suggest me what I have to do. my other mail id is [email protected] regards Sonu read full review »
Filled under: Travel Location: India
La Quinta Inn Litte Rock, AR
LadyMcG August 31, 2009
One morning around 9:30 AM, I was awoken by a greasy, dirty man in my room. He broke the latch lock off the door by kicking the door after he used his main key to unlock the dead bolt. Their reason.. They didn't know if someone was dead in there because they hadn't seen anyone going in or out and the dead bolt had been locked for 3 days. Well, considering the fact that my husband had went in and out of the room for the entirety of our stay (they had even talked to him in those 3 days) I took it as a pervert trying to break... read full review »
Filled under: Travel Location: United States
Quality Inn & Suites Richfield
Mylz332 August 29, 2009
I was a guest at this Quality Inn I checked in at 1:30pm and dropped off my bags and went out. Upon returning at 10pm, I found there was no heat in the room, with an outdoor temperature of 5 degrees. The balcony door had a terrible draft and there was mold in the bathroom. I wrapped in a blanket to keep warm and called the desk. They sent a man to check the room and found the bed had been 'used' since I removed the blanket. I was given a refund to my credit card at the desk, and checked out. I was offered either a refund or a... read full review »
Filled under: Travel Location: United States
Sheraton Lansing Hotel
Gregg August 29, 2009
We stayed at the Sheraton Hotel on June 25 & 26 for 2 nights. On the Saturday evening I went to the front desk to ask the clerk for some towels for the next morning he told me he was to busy, so I returned 10 minutes later with my dirty towels to get new towels he again told me he was to busy. As this went on for 4 times we finely called customer service and filed a complaint. Now the hotel has charged my CC an additional $ 111.35 for damages they say we did to our room, which we did not do... I have tried to talk to the manager Sandra... read full review »
Filled under: Travel Location: United States
Downtown Value Inn
Esma August 29, 2009
Downtown Value Inn is a miserable little hotel in Portland, OR. It is very cheap and ok if you want to spend a night there because of traveling other wise don't even think of going there. It is the worst under maintained hotel in the whole of Oregon that is what I think I don't know about others. It is an absolute waste of money and certainly not hygienic. The parking lot is underneath the building which a real bad thing. The pillars that are there make it parking a very irritating and frustrating job. This place is good if you want... read full review »
Filled under: Travel Location: United States
Pickwick Hotel
Bass August 29, 2009
The following is a letter I wrote to Pickwick Hotel back in July, 2009 and have never heard back from them on this issue. We made reservations to stay in the Pickwick Hotel in Custer, SD because the directory said the hotel was new, had laundry facilities and we were told that they allowed pets. When we arrived on June 12 we were informed that the hotel had only been opened for 4 weeks, the manager had decided pets were not allowed but they made an exception because we had made prior reservations. The laundry facilities were not operable so we... read full review »
Filled under: Travel Location: United States
Cabana Motel
Sterling August 29, 2009
I often go for business trips to Portland, OR. Almost every time I stay at Cabana Motel. I found that hotel to be very convenient for me. But the last time I was there, this time my wife had come along we had the most awful experience.We checked in and headed straight for our room. We entered in, settled down and left because we had to get something to eat. We went out and came back tired. We washed up and were almost about to sleep but were taken aback by what we saw. When we lifted the sheets from the bed there were blood stains on it. We... read full review »
Filled under: Travel Location: United States
Montavilla Motel
Doniom August 29, 2009
I was a regular at Montavillla when I used to come for business sake. I used o like to go here as it was the most convenient one. The rooms were quite good and clean. I used to always come with my husband. We always got the same room. The last time I came here we did not get the same room because the room which we got was already booked. So we asked them to give us another room. They gave us the room next to it. When we entered the room it was totally messed up. I went to the counter and asked for the manager. I told him what the problem wa... read full review »
Filled under: Travel Location: United States
Sundance Vacations (TAN Vacations)
C.Stephens912 August 28, 2009
My girlfriend and I were completely mislead when we signed up for TAN vacations. At the time that we attended one of their information sessions, we were concerned about the economy and if we would be able to finance this vacation package, if God forbid, either one of us were laid off. We were told flat out by the sales representative that if we need to cancel the vacation package, all we would have to do is simply write a letter to the headquartersexplaining the situation and our contract would be terminated. We were told that we would not be... read full review »
Filled under: Travel Location: United States
Country Inn & Suites by Carlson-Pensacola
Bob E August 28, 2009
I booked a room for two nights through Expedia. When I arrive at the hotel about 3:00 PM I found out they did not allow pets. On the main page from Expedia there was no mention of the no pets. The hotel said they have had that problem with Expedia in the past. They have refused to refund my money. Expedia won't refund my money because the hotel is claiming it. I should have been able to cancel the reservation, because it was before four or five. Also they should not have to keep the money for two days, at the most just... read full review »
Filled under: Travel Location: United States
Book In Hotels.com
Maria e Marina August 28, 2009
We booked a room at hotel in Brussels on 26th June, the rate was taken on the same day from my credit card, but the hotel didn't get any money and the reservation was cancelled. I wrote a letter of complaint to the contact email address on the website, and I got no answer nor refund. read full review »
Filled under: Travel Location: Italy
Holiday Inn Prattville Al
Shannon36535 August 28, 2009
I normally stay at the holiday inn prattville al. 2-3 days a week and have for almost 6 months. Needless to say everyone that works the front desk knows my face, if not me by name. I have a special rate of 75.00 per night and was charged 115.15 for thursday night the 27th of august. No One there noticed the mistake until after they had run my credit card AND I NOTICED IT. I am now stuck in prattville with 2.00 because the front desk of this hotel was not paying attention and trying to scam me into paying more than I normally pay. Also... read full review »
Filled under: Travel Location: United States
greatvacationsnow-summerbayresort
vibeke rosenkjær August 28, 2009
Pup-up sides with 3000 dollars as a amount to use on Vacations i Summerbay.resorts. Trickin you to pay a amont to secure your Hollidays.. You are whirled aroud between several names securing you, that there is no risk. I feel rearly tricked and naive...Don´t ever call the number in the pup-up windows. It´s an immoral way to trick money aut of people, and you do not now, what you have got for the money, they very quickley withdraw from your accont. Listen to your inner voice...Nobody will ever give you something for free...it´s cool-cool business. read full review »
Filled under: Travel Location: Denmark
Loews Portofino Hotel
Michael Terracciano August 28, 2009
I unfortunately had to take time to draft this letter to voice my displeasure over a recent stay at the Lowes Portofino Bay Hotel at Universal Studios. Please keep in mind that this hotel had become one of our fabvorities to stay during our frequent visits to Orlando. We had extended our stay recently to arrive at the hotel on the 15th of August for a 5 night stay for a family get away prior to the start of school. The evening of the 15th at around 11pm, we were startled by a great deal of commotion coming from our neighbors room. We... read full review »
Filled under: Travel Location: United States
MARIOTTEHOTELLONDON
johnnn August 28, 2009
Dear Applicant. Thank you for applying for a job at London Marriott Hotel, Park Lane 140, Park lane London Wlk 7AA United Kingdon. This letter will confirm receipt of your application materials. At this time : We have received a copy of your resume, to be considered further please, the following documents should be forwarded to the Career Department of, London Marriott Hotel. (1) Documentary evidence of your stated Qualifications/ Professional Qualification. A Copy of your International Passport or Driving... read full review »
Filled under: Travel Location: United Kingdom
CATHAY PACIFIC AIR
SYED ZAFAR ALI August 28, 2009
Dear Sir, I Syed Zafar Ali applied for hong kong visa for me and my family .We applied for our visa through cathay pacific airline solerepresentative Mr tabraiz . We applied two months before our flight and bought the tickets . We started our journey from karachi ( Pakistan ) to Singapore and went to kualalumpur by road . We planed to stay in kl for 15 days and then go to hong kong to see diseny .We extended our stay in kl just to get the visa but we were shocked to hear that there was some delay .All the documents which were required wa... read full review »
Filled under: Travel Location: Pakistan

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