My husband and I purchases a bi annual jr suite timeshare. We were told that we would receive 1 week every other year at Pueblo Bonito Sunset Beach, a lifetime membership to Pueblo Bonito Premier, PLUS 4 Bonus Weeks per year to stay at hundreds of affiliated hotels for these prices: $50 for a jr suite, $75 for a 1 bdrm, 100 for a 2 bdrm or $125 for a penthouse suite. We were also guaranteed to be a part of their rental program and could rent out our jr suite every other year rather than use it and we would certainly make a profit. Our salesman... read full review »

Please, find below a copy of the mail I send to Beltal.com administration. This has been over 6 weeks now, and they have refused to resolve this problem. Thanks. George Uwaifo ... Dear Representative of Beltel, My name is George Uwaifo from Mexico, about 2 weeks ago, I purchased a cellphone (Iphone brand) from a seller on your site with the alias 'angel_angel'. I exchanged a number of correspondences with this seller with respect to the characteristics of the phone like the frequencies of operation ( Frequency... read full review »

First of all I did invest a conciderable amout of money with this company, yes they are a brokrage firm that would look after or trade currancies or gold in my case, for me supposably with my best interest at hand. Of course they might come back and say yes but it is risky to invest in this type of stuff as there are no gaurntees, but when the broker I have is just letting product expire and getting nothing back from the trade and as well with the gold investment, good grief what a bunch of BS the gold breaks the strike price 1045 it hit and... read full review »

While vacationing in Cancun, at the Spa Hotel. I had to attended a promotion for timeshare in the Sunset Group, I was not going to buy anything because I don’t really need a timeshare, BUT the sales person explained to me that they (the Sunset Group) was going to make a great investment that is worth 2500 dollars a year, and that the time share would increase in value by 10% a year at least. That is one heck of an investment! Well, after a long (4-5 hr) promotion, I signed a contract, for the investment purpose. I also had to sign a... read full review »

For those ones who got involved with La Jolla Mazatlan and it´s sales team (I prefer to call them cheaters), I am making an invitation for everyone to join efforts against them, get in touch with me at: [email protected] read full review »

I added money to my account on 10/28/2009. threw western union, that only takes up to 15mins to post''''so i called the company and asked why is my account still saying closed''''.one person told me it takes up to 5-8 hrs'''' so i said ok'''.called back another person told me that my account has a balance of 31 dollars, so thats why my account is still showing that it blocked, tha money that i had just sent to my account the took it with out my ok to do so, i had no... read full review »

were lied to and tricked into a timeshare presentation and held hostage not allowed to leave until they "had gone over the numbers". Then were given a fake certificate for a future vacation at Sandos caracol eco resort. The phone # and web site on certificate turned out to be disconected. If interested there's alot more to this story... read full review »

It is going over a year and I still have not been able to receive a response nor speak to someone that claims to understand English well enough to assist. The purchase pitch that was presented to me was full of false information- I was informed that I could offer weeks of my membership to an outside broker to rent. The kicker, the rental was guaranteed. Guaranteed, I asked? He said, absolutely. I asked how this could be true. The sells rep explained that the Krystal is located very close to the convention center and we rent those out... read full review »

please stop charging mi credit card . I dont want to keep the suscription and there is no way for me to know haw to suspend this charge .. It is being processed via credit card ( master Card). termination number : - 6529 name Arturo Ruiz Molina scotiabank issues. please let me know how to stop charges . read full review »

There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. They can contact you with the name of “Marketing for Sunset Group” or “m4sunset” and promise you the all the best of Cancun. The company I also know as The Sunset Group, Sunset Royal Hotel, Sunset Fishermen’s Resort & Spa, The Sunset Seastar Resort & Spa, The Sunset Lagoon Hotel, Marina & Spa, Cancun Sunset Club, Promotora Sunset Beach Clubs, Promotora Sunset S.A de C.V... read full review »

In February of 2009 we attended a vacation package (timeshare) presentation at the Royal Villas Resort in Mazatlan, Mexico ( " BIG MISTAKE " ). During the course of the presentation which lasted approx. 2 hours we stated numerous times that our vacation period was in the month of Febreary, preferably the later two weeks. For the past ten or so years we have gone down south in Febreary to get a break away from our cold and snowy winter months here in Canda. Mazatlan being the spot that suited us the best and after the presentation at... read full review »

Organization for the event was terrible!!! Relatives of the competitors where not allowed into the VIP section in order to watch and motivate them. And there was only VIP sections or the street. We flew all the way to Cancun for that and were not allowed into the event. As some locals explained to us the whole event was plagued with corruption from the organizers and in their own words this is typicall of such events in Mexico. On the main entrance a 50yr old balding man, white skin, about 5-10" with a blue polo shirt wouldnt let anyone... read full review »

We were in Mazatlan in April and also went to the presentation. The people are very freindly and informative. They have lots of information on this project and are very excited about it. They guarantee to rent your suite for the first five years and to sell your "other" timeshare if you have one at a very good price. They show you two prices (on paper) one if you buy a one bedroom and one if you buy a two bedroom. Your eyes light up and you think WOW!! what a deal. My advise..start running now and sign NOTHING!! This original... read full review »

I ordered Microsoft Office Home and Student 2007 Full License-English on 8/26/09. The order number given was CNL201462969. The total of the order was 109.98 which included 99.99 for the Software and 9.99 for a License Lock Box:Digital backup service and License key for 9.99. The Product key was given in the Order Printout but the Software nor the License LockBox were never delivered. read full review »

I've experienced a total nightmare with the RIU Santa Fe. I booked my wedding with them. I"ve never been treated so poorly by anyone in the travel business as I did by RIU staff. They just kept telling me they didn't need anything else then would email me a couple weeks later and tell me they continue to request the same information and I don't respond. They constantly threatened to cancel my wedding if I didn't send them the info, regardless of the fact that I sent them their emails telling me they didn't need... read full review »

warning! warning! warning! This condominium project is defunct.<br /> San Miguel Oasis tried to sell us a condo about a year ago in a building that was to be completed three months ago, we put a deposit down for the building hasn't even started construction. they have fake pictures on their website showing the whole project complete when in fact there is only one out of 8 buildings complete and a second building has been in the concrete stage from more than a year. the builder is still trying to sell condos in a bankrupt project... read full review »

Beware of wolves in sheep's clothing. It is sad that this company uses a team of people to scam people. Stay away from them. Do NOT believe anything they tell you. I have been traveling to Cancun for 25 years and I thought I was wise enough to avoid being taken. These people take the cake. They make false promises. They give you gifts, and make you feel so special. They are liars. I have been trying to get 3, 000 dollars back for nearly two months and NEVER signed a contract. They are crooks. They pry on people...DO NOT TALK TO ANYONE AT... read full review »

We have also been ripped off by Blue Bay/Premier. We have over 8 million points we purchased for $30, 000. Worthless now - no, worse, it will cost money to use them! We are trying to find others who are interested in a class action lawsuit to hold them accountable - at the least, they would get bad publicity. Are you interested? Please contact us if you are. Remember, there is strength in numbers. read full review »

I booked a Villa using Rockstarrentals Cabo for a beach Villa. I was dealing with Marco Barrientos. The payment for first installment on the Villa I selected was paid. I received notification from Marco that my second installment was due three weeks before departure. I verified that Villa #1506 was confirmed and the reply was yes. When I arrived a Villa la Estancia, I was told I had villa #1408. I complained and a call was placed to rockstarrentals and I spoke with Tim Vanni. Tim argued that I was confirmined for #1408 but that unit wa... read full review »

Almost finding ourselves to be one of numerous victims of the Cozumel San Miguel Oasis scam, I have decided to dedicate efforts to warn as many people as possible against Ric McCoy, and try to provide blogs for the countless who have already been scammed to tell their stories. Below is my story, but please visit my post at: http://ricmccoy.blog.ca/2009/07/22/contribute-6568443/#c10690968 for more details, helpful links, and to follow my story to find out how I am going to defeat this organization and make sure they don't scam... read full review »

We attended the vacation club presentation at Paradise Village Resort in Nuevo Vallarta, we brought with us our children. Many employees commented on how wonderful the resort is for children and how Mexico in general is a very family friendly place. The first part of the presentation was an extensive tour of the resort with somebody named Ignacio, nickname “Nacho”, talked about how he maintains contact with many vacation club members and how he makes sure everything is perfect for them when they come to visit the resort. He... read full review »

I took a vocation in Cancun, Mexico last Nov. I was offered a free investment presentation with free breakfast at a tourist desk on the street. After arriving the Hotel Krystal Cancun, I was show a studio by a sales man. He explained to me that I could buy 13 power week s with another 25 bonus weeks with total of US$9288. He did not mention any future maintenance fees as well as the differences between the 13 power weeks and 25 bonus weeks. Eventually, on the contract, I have to pay US $521 of maintenance fee each week I use or rent. Also, the... read full review »

I am going to take this opportunity to explain what happened when we purchased this membership. We entered into this contract with Royal Elite on the basis of what was described to us. We believed and trusted what was being told to us particularly where we raised questions to obtain clarification on the terms. We told Royal Elite representatives at the table that we wanted to spend time reading the contract in detail at our hotel. Royal Elite management said that the deal offered to us had to be signed that day or the offer would be... read full review »

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My husband and I were scammed in 2004. We were guaranteed a great investment/rental income opportunity with great availability. And Yes, the yacht club, Sunset inter-club were also part of the deal. If unhappy or disappointed, we would be bought out with the assistance of their sales dept. We have only been able to book Fisherman's Village once. There has been no other availability that fit our requests. So you can forget about rental income. Tried to do an exchange through Sunset inter-club with no luck. Have asked many question... read full review »

When I arrived at Thrifty, they did not have the Dodge sedan I had reserved and confirmed on documents that I showed them. Instead, I had the choice between a 12-passenger van and a mini-van (I am one person on a business trip for a week). I had to take the minivan, as no other vehicles were available. When I inquired, I got the "People are just not returning vehicles" excuse. When I inquired why I was not getting the car I had reserved, I was told "We guarantee the rate, not the vehicle!". My credit card (which worked seveal... read full review »

In October, 2008, I was traveling with my family to the beautiful beaches of Cancun and unfortunately we agreed to attend the sales presentation at the Krystal Resort in Cancun, Quintana Roo. At the conclusion of the presentation, I stated to the sales representative, Marco Olivera that I was not interested in purchasing a timeshare because we own a timeshare with Wyndham. I mentioned several times that we did not wish to invest additional funds in a timeshare. At that point, Marco Olivera, assured us we could make the exchange at no... read full review »

Go to this link- there's too much to post here: http://www.tugbbs.com/forums/showthread.php?p=755940 This is also affiliated with The Enchantment in Cabo San Lucas which is also a scam. Go to this link for info on that resort: http://www.tripadvisor.com/ShowTopic-g152515-i84-k2541752-l16553980-The_Enchantment_in_Cabo-Cabo_San_Lucas_Los_Cabos_Baja_California.html read full review »

While staying at the Royal Villa as the guest of an owner, we agreed (after several attempts to say no) to attend a 90 minute sales presentation. They promised us breakfast and to pay for one of our tours. We told them in no uncertain terms that we were not going to buy and that we were going to leave after 90 minutes. We signed a contract saying we would stay for 90 minutes. at 90 minutes, we told them we were still not interested and that we would give them a few more minutes before leaving. They pushed and pushed and pushed and pushed... read full review »

We have stayed at the Riu Palace Riviera Maya from 15 to 29 July 2009. We paid more than 12 000 euro's for the package which includes the air fares from the Nehterlands to Cancun. We have 3 daughters aged 18, 15 and 13 and therefore we booked two roos next to each other. Our eldest daughter has epilepsy so we needed to check on her on a regular basis. We stayed in room 1033 and the girls in room 1034. The problems started fro day 1 when the key to room 1034 just did not work. I went to the reception and told them and 4 hour... read full review »

IN THE CONVERSATIONS WITH THE SALES REP. AT THE CLUB REGINA, WE DISCUSSED TRADING IN TWO PREVIOUS OWNED TIMESHARES. OVER AND OVER AGAIN WE WERE ASSURED THAT ALL WAS GOING SMOOTHLY AND TAKEN CARE OF. WE HAD NO INTENTION OF KEEPING 3 TIMESHARES, AND OPTED TO KEEP THE NEW LOCATION IN MEXICO FOR THE LOCATION AND EXCHANGES. WELL, LOW AND BEHOLD WE NOW OWN 3 TIMESHARES AND THE PEOPLE IN MEXICO CAN'T BE REACHED. I DO GET E-MAILS FROM THE MEXICAN LOCATION TO HURRY AND PAY OFF THE SALE PRICE WITH DIFFERENT OPTIONS. WHEN WE REPLY AND... read full review »

no contract was signed we paid 585.00 for promise of contract no contract recieved read full review »

Dear Sir/Madam Firstly I am somewhat disappointed that I have not received a reply to my email below, and amazed that form your companies customer services perspective my email was not even acknowledged. Notwithstanding the fact that I have bought a simple and cheap desk lamp (for clarity I am happy with the lamp as it is sufficient for me needs..although my needs are a little more than the initial 6.5hrs of artificial task lighting received) my complaint is what appears to be the low quality or substandard bulb you issue with the... read full review »

My wife and I made a minimal deposit of $195 to begin membership to their Royal Elite Membership Program one year ago. We were told that we would receive a packet detailing our membership in the mail. We never received anything. Has anyone had a similar experience or have contact information? read full review »

We saved our money for many years(working very hard). Dreaming with the most increible vacations. We arrived to Los Cabos, Mexico; a beatiful destination. Everything looks just perfect, my eyes saw an amazing sunset, the wind was so warm... All looks so great until we went to Hacienda Encantada Resort & Spa and then our worst NIGHTMARE began... We were invited to an investment presentation, the sales representative "Rick" Told us that we were in the perfect moment at the perfect time. Hacienda Encantada Resort and Spa... read full review »

Please don’t ignore this message It’s has been very hard for us to get in touch with someone there, they are thieves and in addition they are cowards who do not have the courage to answer my emails At the presentation, Torrenza tried to sell us a timeshare and in order to do so, they guaranteed the purchase of our Mayan timeshare for 49, 900 USD and because they were still under construction they offered us to rent Torrenzas timeshare for five years to give them time to finish the construction. They rushed us to sign the... read full review »

Raintree Vacation club wants to charge a "special Assessment fee" that is no where written in any of their contracts and here is the answesr I have been receiving from Raintree NEVER answering my question on where is it written: 6/18/09: Good Morning Mr. McCarthy- As costs increase globally, these increases will be reflected in upcoming Maintenance Fees. While we seek to keep the annual maintenance fees as low as possible and still properly maintain the properties, and even though we spent $6 million in improvements over the... read full review »

A friend and I were accompanied during the bus ride from the airport to El Cid (part of the process of staying at El Cid) for a 1 week vacation that was in a 2 bedroom / 3 bath unit which was fully paid for. We were promised a day of all inclusive for each of us as well as one of four different city tours if we would attend a 1h time share sales pitch to which we agreed. During the sales pitch I told the main salesman that I already had a time share in Belize and that I didn’t have enough vacation for 2 weeks of timeshare a year. He... read full review »

I vacationed at the Sandos Playacar last year and attended one of the time share tours, I did not purchase but I was given a vacation certificate for a free 1 week (8 days, 7 nights) for touring the hotel. The certificate says to just call 877-473-4686 or go on line at [email protected] but it says the page does not exist. Has this happened to anyone else? Any advise? read full review »