LOCATION: United States
Best Buy / Geek Squad - Merced, CA
A copy of email sent to Best Buy Customer Service:
Dear Best Buy Customer Service,
I've just returned from a BEST BUY store/service center in Merced
California where I have been a loyal and consistent customer for the better part of my life but this is the end to all that. What happened this last time is too much for any customer to bear hence why I feel compelled to take even more time out of my life to inform you and everyone else out there how I got ripped off from BEST BUY so that they will all think twice about ever doing... read full review »
eClubUSA
EClubUSA (aka players vacation club, my computer club) has made two withdrawals from my account, without my authorization. read full review »
The Smart Circle (Direct TV)
We ordered Direct TV from a salesman who came to our door on Sept. 9th. We were supposed to have our service installed on the next day between 1 and 5. No show, and no call. I tried to get ahold of the salesman, Kris K0sciclniak, left him a message, no call back. Finally got ahold of the company, The Smart Circle, and they promised to be out on Tuesday the 11th between 5 and 7. They called and said they couldn't make it again, and would come today, the 12th, between 12 and 3. I called to make sure this time, and they said they had... read full review »
99 Chevy Blazer
I was so happy to buy my first car, I found a nice 99 Chevy blazer with a 4.3, I did beat up on it like any other 17 year old would, but nothing to crazy well as you might have guessed the motor suddenly went out while on the highway doing about 50, no warnings, no knocking just died. So I had to break down and buy a replace a new motor.
Well I joined the navy {which means I am broke all the time} and I drove it from Shreveport, LA to Virginia beach when I got stationed there, well the second day I had it there they rear end stripped out... read full review »
Consumer Depot
In July 2007 I purchased a 1GB Flash Memory Drive from Consumer Depot. When I opened the box it did not work. It was completely dead. In addition, it was obviously not new, there was no original packaging and there was some tape gunk stuck to the side of it.
On their website there was no mention of the fact that what I was ordering was a used unit. This is fraud.
I attempted to contact them to obtain a replacement or refund and they refused to do anything. read full review »
HP - HP Pavilion Notebook
I am having a nightmare of a time getting HP to inform me of the location and status of my computer.
The wireless network card on my daughter's Pavilion notebook suddenly stopped working. After hours on the support line and re-imaging the disk (which wiped out several applications that we will have to re-install) they concluded that its a hardware problem.
I turned the computer in at my local Best Buy and that's when the real hell started. They sent it off to HP and tell me that HP confirmed receipt of the computer on... read full review »
Samsung Rebates
Till today I have not received my $100 rebate for which I filled out (religiously) and send in on time all of the required items! I received a denial card: "Your item is not eligible" although the add (with a link to the rebate) clearly proves that I and many others on line are being cheated out of their rebate money. My registered complained letter to Samsung was refused! 2 letters to Circuit City were unanswered! This blatant rebate fraud/false advertising should be stopped! My research found over 500 consumers complains on file with... read full review »
Philips DVD Home Theater System
On July 23, 2007 i purchased a Philips DVD Home Theater System. On Sep 1, 2007 it was no longer working. It would not eject the DVD, would not play or do anything.
I called Philips and was told I first have to mail them the component at my expense and it would take a minimum of 2 to 3 weeks business days for them to send me a replacement. I'm upset because first of all the component should not have problems this soon and I should not have to spend my money returning it. Good Customer Service would have mailed out a new component along with packaging/postal materials for the item that will be returned. read full review »
Papa John's - Birmingham
Around 12am, CDT early 09/09/07, I ordered an X-large, with pepperoni and mushrooms, with a side order of garlic sticks. The Papa Johns location didn't close until 2am. They informed me it would be an 1.5 hours before the driver could get to me. I gave them my credit card info and the order went through. I waited for almost 2 hours. The driver arrived at the gate. However, the gate closed. So, the driver appeared to be looking up my code. I was standing outside waiting. Then the driver turned around and took off. The management... read full review »
Trilegiant
I enrolled into the membership with GreatFunsite in conjunction with a purchase I made with priceline.com as the website promised a 15% cashback on my purchase with Priceline. The membership was free for the first 30 days following which unless I canceled I would be charged $11.99. On July 23, 29 days after enrollment, I called to cancel my membership (membership # 55305968, username SHAH1281) and was given a cancellation code MJ1001790723. Despite this, I was charged $11.99 on August and September 07, 2007.
Multiple attempts to talk... read full review »
D'Pizza
To whom it may concern. I called in to order a pizza on Sunday September 9th at 4:59pm, 2007. Normally, I order a large pizza and have it delivered. The pizza quality has always been good and I've not had any problems with the last 6 pizzas I've ordered. Today, I decided to try carryout for the first time since it's still daylight out. When I talked to the person answering the phone calls I said, "Hi, I'd like to order a pizza. Do you have any specials going on?" He responded, "Yes. . . large. . . or two... read full review »
Mitsubishi /WS-48311 Projection TV
I purchased this HD upgradeable rear projection tv about 5 years ago, and I was generally please with it's performance. In the owners guide that came with the stated in the form of a promise that "We will engineer and manufacture the upgrades necessary so the HD-Upgradeable television you purchased today can be made compatible with near-future advances in digital television and digital interconnectivity". Since when my 2003 model tv was not equipped with a HDMI input when it was manufactured, I tried to find out from Mitsubishi if... read full review »
AmeriTrustFinancial / Credit Card
I applied for an ameritrustfinancial credit card, they took my personal information, but I didn't trust them, so I closed my account at the bank. But someone has been applying for credit cards with my information. They couldn't get me with the credit card scam so they have been applying for credit cards with my personal information. read full review »
Labelle Fashion Outlet / Jizletech
This is a bogus company, they also scammed me. Beware!! I returned their product b/c the jeans were fake, and despite calling them repeatedly, they say they are processing the refund, but never do. I am disputing the charge through my credit card, as they now say "wrong number" and hang up on me when I call. read full review »
wwwOnlinSupplier.com
I have been being charged $49.95 a month on my credit card by this company for months. The phone # is on my statement but always getting a recording to email complaints or questions to [email protected] but they all get returned as failed delivery! Help, I don't even know what these people supposedly do but they aren't doing anything for me!
Darla. read full review »
Momentum Direct / Weightloss Powder
I never received product. I called them out on it because they charged my account again. I left them a message stating I was pressing charges if they didn't give my money back. So I got my money back. But now they have charged me twice., and when I try to call them, I get a machine who likes to repeat itself and then the line goes busy.
Beware! read full review »
Cleartech / Clear Technologies of Virginia
This guy, Jeff Caldwell of Cleartech Of Virginia, purchases a product of mine on Ebay. Refuses to pay on time, won't communicate over several days. He then claims my shipping charges were too high, then receives product and files complaints that are completely untrue. Leaves me horrible feedback for no reason. Claims that the product is damaged, missing parts(that were provided), wants a complete refund. Fails to communicate and return product. Then he threatens police and law enforcement which is nothing but weak scare tactics.
He... read full review »
GT Media Inc / GT Direct Inc
I was ripped off by this company too. Initially i never spoke to a live person either. The automated voice was very confusing and kept offering other products that i kept refusing. I never got the total charges detailed before it cut me off, but of course my credit card number was collected first thing. I was sent 2 packages instead of on package because i misunderstood the way the recording asked the question. I thought i was getting 2 for one not 2 packages of 2. my bill came out to be $153... 50. I also filed a complaint to the BBB of CT... read full review »
All My Son's Moving - Salt Lake City, Utah
All my son's moving was hired by myself for a short distance move which would take a 15 minute drive from my storage unit to my new home. They were 2.5 hours late because the driver did not speak english and could not find his way around. I had to have him follow me everywhere so he wouldn't get lost. They sent a three man crew and they filled up the first "small" truck load and followed me to my new home. The men (who did not speak any english), began unloading my belongings. The driver was trying to get me to sign... read full review »
SAS / Samurai Shark & French Chef's Knife
Ordered two Samurai Shark buy one get one free $10.00 each with a set of 2 Shears free, and the French Chef's Knife $9.95, the lady said first set with knife was $7.95 Postage and Handling and $4.95 for the second set (Just the 2 Shears). My invoice shows $20.00 for the two sets and $9.95 For the French Chef's Knife. Postage and Handling was $56.60 total of $86.55, Instead of $42.85, more than twice the amount of the order. I have tried to contact a person and get nothing but waiting on the phone, leave a message on voice mail for the Customer Service Supervisor. Thank you.
Ray Hinkley (916)652-5944 email [email protected] read full review »
Douglas Womens Center (DWC)
My 16 year old daughter was scheduled for a Coposcopy, a procedure to see if you may have cervical cancer, on September 10, 2007 at 1130am with Lew-Ann Lenfest, Nurse Practitioner at Douglas Womens Center. My husband was all set to bring her to the appointment because I was completely swamped at work and unable to bring her myself; however, I received a call from him at 10:00am stating that his supervisor was bringing him to the ER for stitches in his hand from an accident at work and he is not able to bring her any longer. I made arrangement... read full review »
emedsaver.com
Ordered product. Paid for product. Never received product. No phone number that will allow you to speak to a representative. No way to get refund, program says "unable to process at this time". Do not respond to email. read full review »
indian postal department
Indeed I am feeling helpless whenever I remember the consequences for not delivering the letter to the desired destination for my wife's job application by Speed Post from Kolkata Bidhan sarani post office.
More surprisingly no body takes responsibility to search it out and remain ignorant after several request. This is a huge loss for me as an applicant for Asst prof to the Kansas State university.
Application material was sent on 22nd august with ref no EW01 5774 801I N to Kansas State
university, Manhatton. I have... read full review »
Sheetz - Rocky Mount, VA
September 2nd at 3:00 AM I was at Sheetz in Rocky Mount, Virginia ordering food. Instead of saying our order number in a regular voice the woman working at the food section began to scream at the top of her lungs the order numbers. After I told the manager, the manager didn't say anything to the woman who was screaming. I buy my gas and food and drinks there every morning and since the morning of September 2nd, I will never return to that hostile environment again. read full review »
T-Mobile / Motorola RAZR V3
I purchased 3 Razr phones from T-mobile in Jan 2007 with a 2 year contract. By May, one of the 3 stopped working.
I called T-mibile, they said moisture got in because a dot was red. So therefore, the warranty does not covere it-- I was screwed. I did not complain back then, cause I thought I must be stupid to let the the moisture into the vulnerable phone.
So I switched to a different phone. (so I am now officially paying for 3 numbers, using just 2 phones). Yesterday, after I got out of church, I turned the phone back on. I... read full review »
Jefferson Pilot Disability Insurance
Just read Karen's post from 2003 on Jefferson Pilot disability. I just want to say that she is dead on right about them. I had JP insurance thru my employer, and when I became ill my Doctor followed their procedures to certify I was completely disabled.
Then the fight began. To make a long story short, I had to fight tooth and nail every inch of the way to get any benefits from them. They will use every crooked, stalling scheme imaginable to keep from paying you- no matter what your doctor or anyone else says. Stay away from Jefferson Pilot period. read full review »
Lowes - Schenectady, New York / Carpet Install
May 2006 I contracted with Lowes in Schenectady, New York for the install of 800 square feet of carpeting in my basement. The install also included to the top of the stairs but not the landing. There is a metal threshold at the top of the landing separating the carpet from the non carpet. I also ordered a commercial grade carpet thinking it would wear better since I have three young children.
They came to measure and install carpeting on schedule. A few months later after the May 15, 2006 install I noticed the seams getting frayed. It wa... read full review »
Thermador Oven
We have a built-in Thermador Model SC302TW convection/conventional double oven, purchased it in May 2000.
It failed almost immediately and was fixed at the end of June. It worked for a while, then failed again and was fixed in July, 2003, toward the end of the warrantee- only parts were covered. Soon after the panel grew too dim to read. They said they'd replace the panel again, but at our expense. So we use it without being able to read the panel.
Don't buy Thermador products. read full review »
GoldSpeed.com
I purchased a solid platinum chain initially on-line from goldspeed.com on 29 Dec 06. Once I received the chain I was not pleased with the length or the quality of the color. I called goldspeed and received a return authorization number (RMA-88212) and returned this first chain via USPS Insured mail to goldspeed.com. I waited for goldspeed to receive the chain and I called goldspeed on the telephone and spoke to Amy on 09 Jan 07.
I intended to return the chain, but Amy talked me into returning it and upgrading it for another solid... read full review »
Bell / Sympatico Internet
I have high speed internet through Bell Sympatico. I have seen dial-up quicker then this crap. Also, their security services (virus protection) is full of problems.
Beware. read full review »
Verizon - New York City
I am responsible for preparing checks to pay the bills of my boss and one of them is his Verizon landline bills. Last month, they had a couple of guests who placed international calls to Spain and Switzerland. Most of the calls lasted only one minute per call. Only a handful of the calls lasted more than a minute. The international calls summed up to 189 minutes and amounted to $905.71 (excluding local calls, taxes, etc.)
On August 21, I was able to talk to Mrs. Robinson, a Verizon representative. She explained that my boss is currently... read full review »
Swimming Pools etc. Development Inc. - Eliminator Zap Vac Pool Cleaner
Swimming pools etc. (Development Inc),
3667, Omec Park Dr,
Ste 1,
Rancho Cordova,
CA. 95742. Ph. #. 1-800-544-3730.
Hi, the above now have numerous names. Still advertising the pool cleaner. They say they do no longer have or can get parts for this cleaner. But they still sell it. Even though they said they had a lot of problems with it. I have had no luck in getting any satisfaction from them. The cleaner has numerous part defects. All they did was send me 2 replacement hoses after l bought the cleaner 2 had holes in them. I... read full review »
SpyHunter
On May 20th I purchases Spyhunter over the internet. At the time I thought I was receiving a year subscription for $29.99. When I found out it was for 6 months, not a year, I wrote them an inquiry about this. As a result, someone there reset my subscription, and they wrote me saying so. Now after only 3 months, I can no longer update my definitions for spyhunter, even though I've paid for 6 months which the product was purchased in May, 2007. It should have been good until Nov, 2007. When I ask them to correct this I'm being shuffled... read full review »
Microsoft Mega Jackpot Lottery, property of the Microsoft Inc.
I received an email on 11 September 2007 claiming I had won some large amount of english pounds from the Microsoft Mega Jackpot Lottery. The message was the same as one you show as an example. I have received similar messages in the past but they claimed to be from Coke Cola Company, can I submit a compliant about those when I receive them here?
Thank you,
Fred Allerman read full review »
Wilshire Credit Corp
We have been charged a bpo fee, which is a brokers opinion fee, that was $100. We were not informed of this charge it was added to our sept 2007 payment without notice. After three disturbing phone calls to wilshire, nothing resolved. Furthermore, they requested copy of paid property taxes. We have faxed this to them five different times. Then we were told we used the wrong fax number to their company. This has been going on for six months. Listen to this people!!! On their letter head of the letter requesting tax payment, is the wrong fax... read full review »
Chick Filet on Mopac & 290
I went to chick fillet this morning and it was raining pretty hard. I pulled up to the window and handed the lady my bank card to pay as I do every morning when I go there. Well she handed me my bag and said that she put my bank card in the bag as it was raining. I pulled forward and checked the bag for my card and it was not there. I parked and went inside of chick fillet to let them know. There was about 6 people in chick fillet including the manager looking for my card. Out of courtesy I told them I would go check my car again to see if... read full review »
Bucks County Roofing & Siding
Leaking roof repair work was not done right. Leaked again in the same spot with no response for 3 days, and when they came out, they caulked with white silicone for everyone to see. Still waiting to hear from them. read full review »
Intelius
I was charged 14.95 for a month of AP9*24 ProtectionPlus. I did not order this so I called and was told after I paid for the initial service this plan went into effect 7 days later if I didn't cancel. I was never informed of this plan and can find no where in there terms and conditions anything about this either. I guess once they have your bank info your at their mercy.
Beware! read full review »
RingtoneTimes.com
On September 11 I was surfing the internet for free ringtones for my phone. I went to ringtones.com to see what they could offer. After I sent my cell number I received a Text that said they would charge my cell account $19.99 for subscription. I promptly called them back to tell the that I hadn't wanted to subscribe and that I just wanted to see what they had to offer. They said that they could do nothing for me and that the charge would still appear on my phone bill but that they would be happy to cancel my account. DO NOT use thi... read full review »
www.FurnaceParts.com
Don’t buy anything from these guys at furnaceparts.com. Even if the item you purchased is un-opened and in new condition, they refuse to exchange it for a different, less expensive, product. And don’t even think about asking them for a refund!
Rodd Hall
4620 N Bartlett Ave
Whitefish Bay, WI 53211
414-331-7633. read full review »
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