LOCATION: United States
ATT Long Distance
I've been an ATT, Southwestern Bell, & Bell South customer for over 40 years - well before the breakup and now remerger of the various systems. Quite a few years ago I designated ATT as my long distance provider through my local Bell South system to maintain continuity with my previous service. Since I make few long distance calls and use my cell phone to do so (also have ATT cell service), I decided to notify ATT (formerly Bell South) that I wanted to discontinue this designation. This would save me over $8/month. Note that thi... read full review »
Ace Sharper Rentals - Rio Grande, NJ
Ace Sharper Rentals 505 Terminal Dr. Rio Grande, New Jersey 08242Phone: 609-889-7722
On 08/18/2007 a friend of mine needed to rent a car but told me the representative at Ace Sharper needed a debit card to make the one time charge of 485.00 for the deposit. My account partner gave the representative my debit card number. My account partner is a minor, and the rep, June Stewart knew this. My friend, who needed to rent the car landed herself in prison on a federal warrant. A day later an unauthorized hold hit my bank account. I called to... read full review »
Soleus International Inc. - El Monte, CA
Soleus International Inc. 9451 Telstar Avenue El Monte CA
The company I work for originally purchased a Soleus A/C unit roughly 13 months ago. The original unit quit working roughly 10 months after purchase. It was under warranty.
Soleus replaced the unit and the replacement unit started malfunctioning in 3 months. I again contacted Soleus advising them of the problem. Unfortunately, the Soleus warranty is only good on the Purchased Unit - not the new unit that was sent to replace the original warranted malfunctioning unit. The... read full review »
Fairfield Airporter
On Aug.30th made arrangement for transportation to and from Sacramento Airport. On Aug.31st driver arrived and after entering the van driver demanded payment, not giving any receipt. Upon arriving at the airport I asked where we would be picked up upon arrival on Sept.5, 7:25 PM. Driver didn't know but said it would be at the end of the lane. Upon arrival Sept.5.7:20PM and getting our luggage I called for pick up and was told it would be 10minutes. After waiting two hours and making SiX phone calls, had to hire another shuttle to return us home. This very poor business practice!!! read full review »
The Hoover Company
I have many ongoing and unresolved issues with the Hoover Company. Two months ago I placed an order for a couple of filters and belts for my bagless vacuum cleaner. I have spent in excess of EIGHT hours on the phone trying to get these parts. I have spoken with one or two very helpful and pleasant reps and about 6 or seven rude and might I say incompetent reps. I have spoken with supervisors, called corporate, emailed corporate and still have unresolved issues.
The average hold time at Hoover is 20 minutes but I have waited 60 minutes!... read full review »
Heartland America
Heartland America
www.heartlandamerica.com
Heartland America (www.heartlandamerica.com) advertises on its website that some products come with a rebate. When you get the rebate form, you find out that it's not a cash refund (which is the most common type of rebate), but is actually a discount coupon on your next purchase from Heartland America. PLUS, this so-called rebate is only good for about a month. To us, the advertising of this sort of rebate was false advertising. BEWARE!!! read full review »
Physical Enhancement Labs, Inc.
I purchased the product for $4.95 for a 30-day trial on 8/21. Today I am being charged $149.95! I just got the trial package last week! Calling the number that the bank gave me gets me nowhere - no one answering that phone. Filing dispute with bank in the AM. This is outrageous! read full review »
Peachtree
Very poor product quality. Non existent customer service. Windows installed in 1988. Window seals failed after less than 3 years in service. Multiple window closing mechanism failures and multiple window latch failures.
Notwithstanding repeated requests for service; both via Email and telephone, and despite four calls to the local peachtree dealer we are unable to get any return calls.
Beware! read full review »
Tech Pros Group
just going through a 4 month process of getting my refund. Been dealing with Peter Frivaldi and sent me to the account manager Loudres Torres. Loudres Torres does not have a contact number of course and is unreachable via telephone. Her email address is pretty much useless as the rest of the company is. She doesn't respond to any of her emails. I sent her multiple emails and just forwards them on for other people to handle. I.e. Peter Frivaldi. Peter has been the most professional at this point at returning calls and answering calls and... read full review »
Ever Private credit .com
This company took unauthorized amount of $54.95 out of my account causing my account to overdrawn about $225.00 because of bank charges.
What can we do to get this back? Please advise smb! read full review »
Klahanie Fitness
I recently moved back home from a University which had an absolutely amazing recreational facility. I love to work out so I joined balley's, it was okay but I felt it was too far of a commute especially when you just want to pop over and do a little bit of cardio. I joined Klahanie fitness which is about 5 minutes from my house, I used to work out there when I was in highschool and I remember it being small but it had everything you needed and it was close. Well when I joined it was about 80 dollars joining fee plus 19 a month and in the... read full review »
TMI Wireless / Wirefly / IPI Wireless
I saw the ad on The Cell Phone Store for a free phone , free shipping when ordering one phone Etc. Also if you were a customer you could update with a 2 yr contract extension. When I indicated was a contract customer the price for shipping was added to the bill. I called, they said only free if a new contract, doesn't say that on the web site!They sent me an E-mail saying they could not send my order until I called. When I called, it was very difficult to understand his Indian accent.He said Sprint was requiring me to pay a $50.00... read full review »
La Vie Vietnamese Restaurant - San Francisco
Ask for the price of the specialty crab at La Vie, listed as a moderately priced restaurant on web sites. Most items are in a range around $10.50 so the $45.95 charge for crab will come as a surprise if you don't. read full review »
AMS Security Agency International - UK / Microsoft AOL Award Donation 2007
I got an email saying I won a donation of 600 pounds sterling. I checked on aol.com and found out that it is a scam.
Beware people of this scam! read full review »
24hr Fitness
My son was sign up as a trial for two weeks and went back 5 days later to cancel and was denied, not only they did not have consent by an adult they took his atm card number and charged it with membership fees. Parents called and was put on hold every conversations. Talked to three managers and they all did the same thing.
Beware! read full review »
Electrolux Refrigerator
I have been waiting over a month to get a new refrigerator and all I ever hear is 72 hours. I am personal getting tired of the run around. I think they have the worst customer service ever and are no help at all. I think they should have to pay me for my food spoilage and all the fast food we have to buy. They suck I truly recommend to NEVER BY FRIGIDAIRE PRODUCTS... read full review »
Fusion / Fridge 310 Ltrs.
The 310 ltrs. fusion was purchased by me on 28.04.2007 from Sales Corner, Kothi, Baroda. No response from customer care center at Baroda No one is lifting Telephone or Numbers are given wrong by recorded telephone. My fridge is giving bad smell from the upper portion of the fridge and by that entire room is smelled very badly and inhyegenic.
If with in 12 hours the complaint is not attended to resolve I shall have to move to Customer Redrressal Cell at the cost, risk and responsibilities of the company.
Beware of this poor quality product! read full review »
Perky Desings / PerkyDesigns.com
I wish I would have seen this web site before I made a purchase through perkydesigns. I ordered some labels through them and it took a while for them to send a proof. We exchanged a few emails and I had not received my final email for the proof and they stopped responding to my emails. Of course there are no phone numbers to call them at. I sent 4 emails in one day with no response. I contacted my credit card company and they are disputing the charges and I sent one last email to let them know I was canceling my order. Of course I got an email... read full review »
National Home Protection
We purchased a home warranty from National Home Protection in 2006. We couldn't at the time find anything bad about them online, we have since learned that the company was under another name at the time.
Our dishwasher broke and we called for a preauthorization which we received. There was no local contractor so we were told to hire our own (this after a number of 20 minute waits on the phone). The dishwasher couldn't be fixed. They needed to come back with a different part and the cost was going to be higher. We incurred... read full review »
ValuePlasma.com
Don't bother trying to order one of the "deals" from this company. They listed a great price on a Sharp LC46D92U TV. I placed the order through their website and received and email saying I would be contacted to "confirm" the order.
The person who contacted me proceeded to try and hard-sell me on 4 other TVs, all for more money and all lesser products. When I refused he then tried to upsell me on the shipping, extra cables, extended warranty, etc. I refused all of these and my order has been sitting on their... read full review »
TvAddicts.tv / DVDIgniter.com / UltimateDVDShop.com
This will save both of us a heartache as the report stated, Allmyfavoriteshows.com aka DVDigniter.com aka Something else next week with the toll free number 1-877-887-3743(doesn't work) is in the nostalgia business but give you disappointment if they give you anything at all for your money. They hit your credit card immediately and then try to stall you until they can change their name. Hey!... it's a living.
I have notified my credit card company to remove the charges from my account. Please expedite the process from your end... read full review »
CIC Credit Monitoring
On 8/16/07, $79.95 was withdrawn from my debit card account. I have no dealings with them, and when I called their number - 1-800 220-2626, I was told they had no record of any transaction. Their name and number were taken directly from my statement.
Beware! read full review »
TDS Telecom
Every week this company service goes out for days at a time. When I contact them to fi it, or reimburse me for time down, they do not reply nor do anything to fix any of the problems they have created. Jones Oklahoma is monopolized by this "carrier", otherwise I would seek service with another company. How are they allowed to do this ? why is no other company allowed to operate in Jones oklahoma. I do not like being held hostage with lousy shitty service. It never works correctly... EVER!!! read full review »
ARCHE
I purchased a pair of shoes from the ARCHE Company in NYC. They were comfortable in the store but after wearing them for 4 hours in NYC I could not walk in them. I developed a large bruise on both feet. I returned the shoes within 5 days and asked to exchange them for another pair. They have refused.
Very poor service! read full review »
GT Media Inc./ GT Express 101
My appliance Teflon is flaking off into the food. It is made in China and there is no procedure to produce a modified safer product, according to GT Media.
Beware of this poor quality product! read full review »
Dayjet
The horrid company of this new very light plane is a joke. The planes look like a cigar case with no restroom. The company's ceo Ed Iacobucci is like Santa waiting for a another white Christmas in stock options in the future. Taxpayers will have to absorb the hit when investors lose the cookies and milk money. I have a membership with day jet and been told lies about when i can use my paid membership. I can't understand why I am not told the truth. The sales or customer service is by far not good with answering questions. I not... read full review »
www.Pingo.com
I have purchased the $20 calling card from Pingo.com. They promised to give $25 Gift Card for Restaurant for new user signup. I haven't received any till now (2months over). Sending mails, called them several times but no response from them. It shows they are doing fraud and making people to sign up. Beware of pingo and don't get sign up. The calling quality also very bad!!! read full review »
Sky 361
If you ever receive such mail, BEWARE - it is fraud and scam!
Sky361.inc, founded in October 2005, has been specialized in dummy exchange of game industry and game service since the establishment of our company and has successfully finished more than 20 thousand all sorts of ordered games. For the gradual business expanse and suggestions of many clients, we began to make a brand-new JSP commercial net on 12th January 2007 so that we can more conveniently service the clients. Through almost half a year production, our commercial net... read full review »
New Life Fitness World - Columbia, SC
My complaint is against New Life Fitness Center, Two Notch Road, Columbia, South Carolina. Here's my story:
I thought that Jamie, the manager, was explaining to me a month-to-month plan in June 2006 when I first joined. A coworker of mine had introduced me to New Life and told me about their month-to-month plan. That's what intrigued me. After all, in front of the building it says, "month-to-month". They didn't mention that all that meant was that you can pay month-to-month, not that you can have a membership... read full review »
GE Service / GE Dishwasher
We have a 14 month old GE dishwasher with a GE 4 year service contract.
In late March the machine started to vibrate and get very loud when pumping water.
Service man came in May and said it sounded alright to him and he put insulation around the motor or the pump - not sure which.
In August we had the repairman out again. This time he said there was nothing he could do. It's just the way the pump gets. Never opened it up although he did run the machine.
I called to complain. That's when I found out Customer... read full review »
Global Vantage
For nearly 60 days I have received daily phone calls asking for someone who has never resided at my address. They seem to think it's a neighbor in my building and have been harassing me to locate them. When I inform them they have the wrong number and that I have no further information about the person they are seeking they promise I will not be called again but the harassment continues the next day. I've spoken to managers and various account people and upon threat of legal action they all swear I will not be contacted again. But... read full review »
Sofa Express - Easton, MD
In April of 2007, I purchased a sectional and a set of end tables from the Sofa Express store in Easton. At that time, I was preparing to move to a new apartment and wanted to order furniture in advance so that they can be delivered to my new apartment in July of 2007. Before I placed the order, I was informed by a sales associate named Jerry Eldridge that the furniture was not in stock, so it was possible to place an order for the furniture and hold the furniture for a July delivery date once they become available. The scheduled delivery date... read full review »
Pocket Rocket Mini Bike - MiniPocketRockets.com
My husband and I wanted to buy an end of school year gift for our two boys. We contacted a company by the name of "MINIPOCKETROCKETS.COM." Two days after ordering we were informed our credit card was denied. Confused because we hadn't used this card in a long time since it was paid off. We asked they run it again. As the children are anxiously waiting for their well earned gift, we get another call that the card is still denied. Well, I said there must be something wrong with the bank and I ordered the bikes with my bank card. The... read full review »
Walt Disney World
On our recent trip to Walt Disney World, my family was almost ran over by a parking lot tram while we (and many other guests) were crossing in a marked crosswalk to the Handicapped parking lot at Epcot. My 78 year old father,in an electric scooter due to his Parkinson's disease, and my 10 year old daughter were nearly hit by the tram. It came within a foot of dad's scooter.
I have sent a letter to Disney, but after two weeks, I have heard nothing and don't expect to since Disney World is well known in numerous publication... read full review »
Asurion Cell Phone Insurance
Asurion cell phone insurance. I bought the insurance for my five Verizon Wireless phones. And one of my phones got damaged so I called the insurance who told me that my phone was not in stock but that they would send a comparable model. So, when it came it was the cheapest piece of garbage phone I had ever seen. I called Verizon and asked if this phone was comparable to mine and Verizon told me that it didn't even come close to my phone. They said that they don't even really carry it in their stores because it's such a lousy... read full review »
Sprint Service
Dear Sprint Representative,
I am writing you to let you know that I am very displeased with the Sprint service. My name is SSG Brown and I have been a sprint customer for almost a year and the service sucks. I went to your office to get my phone repaired, but as usually they never have any phones on hand and they have to request one with takes between 3 to 5 days which is an inconvenience to me due to the importance of my mission. Not only that but the sales representative deleted all my contact numbers as well. So not only I'm I... read full review »
PODS - www.pods.com
PODs. They are nationwide and on line.
They are unbelievable!
I ordered two pods, did NOT order blankets or locks, in fact went to U-Haul and bought my own items.
Nevertheless, they loaded these items in to the POD containers, apparently expected me to remove them and return them to the driver who picked the pods up and when I didn't they charged me $119/month to rent blankets and a lock
I never even used!
You can never reach management, only surly people at customer service, and they continue to charge and charge and charge.
Beware of these people. They are AWFUL read full review »
Akuma Inc.
On August 13, 2007, I received an involve indicating that I was the winning bidder on a chrome mystery cylinder reservoir cap for a GSX-R 1000 which totaled $35.00. I sent a money order for that amount and as of September 5, 2007, I still have not received the item. I have sent several emails to Acuma Racing and still have not received the item or a response. Item # 130140237449 is still outstanding!!! read full review »
Premier Renovations & Construction
This July (2007) I hired Bruce Barner of Premier Renovations & Constructions, Atlanta from an internet advertiser website for the renovation of my house. His profile said he was a member of Better Business Bureau and he offered me left over marble from another job at a very low rate and I immediately fell for the fraud. Even before we had finalized and signed the contract he talked me into giving him $ 4000.00 to order materials. He immediately started on some demolition work, before even getting a permit (resulting in stop work order from... read full review »
Unicorn Financial Services
Unicorn Financial provides interest free loans to patients receiving long term care from medical and dental offices. I mistakenly entered into to a contract with them and was under the impression that if I paid off the balance in full within 18 months that I would not have to pay interest.
I was late for one payment, they say I was late for three. They do not provide the ability to pay online, and I did not receive their statements in a timely fashion. I over paid for most of my payments and when I received the letter that my account wa... read full review »
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