LOCATION: United States
DHL
Package sent by DHL from Shenzhen, China to Winston Salem NC. Package signed for as delivered but was not sent to the right address. Talked to the delivery man and his supervisor and was told that the delivery man delivered it to 436 and not 426. He explained that he had someone who was walking by sign my wife's name to the receiving document and left the package on the doorstep. Nobody has seen the package and the receiving document was clearly forged. While trying to resolve this problem and several phone calls from China I was told... read full review »
Gately's Shopping Network
I ordered the Bowflex SelectTech Dumbbells with Chrome Stand on 08/18/06. To date, I have received the Bowflex Dumbbells but I have not received the chrome stand. I have received 3 separate ship dates for the chrome stand but only after I send e-mails asking for status. They (Gately) do not offer status unless prompted to do so. The last promised ship date given was 10/11/06. I sent an e-mail asking for status on 10/12/06 and still have not received an e-mail reply. I called Gatelys Shopping Network @ 303-790-2226 this morning (10/17/06). I... read full review »
Sears Home Delivery
I purchased a 32" TV from Sears and it required home delivery. When the item was delivered the delivery truck hit my car and did not tell me. This accident was witnessed by 2 of my neighbors. I called Sears to complain and was treated with total disrespect. Since Sears subcontracts the delivery to New England Retail Express, Sears says this matter does not concern them. I tried to deal with New England Retail Express and was totally abused. Most of the time they did not even return my calls. When the denied my claim they did so via email -... read full review »
RCD - Hebron, Ohio
My complaint regards a RV dealership in central Ohio. The company is RCD of Hebron Ohio. Just over a year ago we bought an RV which they represented profusely as a 2002 model. Throughout our negotiations on price for our trade-in they continued to lowball our trade and highball our new one. We did buy it and found to our dismay that the VIN # was a 2001. RCD made about $15000 on the deal. I tried to complain to Better Business Bureau and after lengthy back and forth found BBB was siding with RCD. So we were ripped off big time and now can only complain in this forum. read full review »
Steven Sears -Tax & Financial Advisors Inc.
Monday, 9/18/06 I visited this office seeking help with a tax issue and to have my questions answered.
Much to my disappointment that day Mr. Sears was not able to make time to answer the questions I had regarding my tax issues. He spent approximately ten minutes of his time with me asking me a couple of questions, left the office area never to be seen again.
I did receive a message left on my voice mail advising me that his review of the tax return was indeed correct. I did not request that the tax preparation be verified. My... read full review »
Kenmore Trio Elite Refrigerator
I purchased a Kenmore Elite Trio refrigerator in April 2004. This weekend we were hearing loud thumping noises coming from the refrigerator and earlier that afternoon, the top refrigerator portion of the unit died. While the freezer works, the top half of the unit does not. Needless to say, I called 1-800-4my-home to get service as quickly as possible. I mentioned since this unit was only 2.5 years old it should all be under warranty . Although the manual states differently regarding the coolant, compressor parts, are warrantied for 5 year... read full review »
Match.com
I have been trying for over 2 weeks to cancel my subscription to Match.com with AOL.. there is no way to contact them. Their contact page only gives you options of cancelling or signing up for AOL and has nothing to do with Match.com
Also, I signed up 1 month ago and clicked on try 5 free days... instead my account was charged the approximately $30.00,,, because I gave up trying to figure out how to reach them, I stuck with it for the 30 days.
What a rip off... If I'm charged for another month, I'm contacting the Better Business Bureau.
JD read full review »
Sprint - Free Phone
I have been getting called numerous times a day by Sprint wanting to “give me” a “free phone”. I told them numerous times, I don’t want anything and stop calling me but still they call, even more times a day!!! How do I get them to stop calling me??
Thanks
Erin
Boston read full review »
iMusicShare.com
I went on line Sunday 10/15/06 looking to download music for my wedding. I found iMusic and joined for $1.00 or so I thought. I downloaded all programs they requested. I followed their instructions. And of course gave my Visa # for the $1.00 I went to the web site and could only download music to an mp3. I don't have one of those
I e-mailed them immediately and asked them to cancel my membership at once.
I received 4 e-mails from them saying they would help me get on their web site and offered me specials. I declined and asked... read full review »
DHL - Jackson, TN
Vehicle documentation shipped from Automobile Dealership in Huntsville, AL to Savannah, Tn on 06 October 2006 - never arrived at my home. Dealership checked with DHL and they say that they delivered the package on 09 October 2006. We were at home the entire day - the package was not delivered. We checked with all the neighbors - no one had the package or saw DHL in the neighborhood. Fellow consumers,
do not use DHL!!!!! The dealership is trying to get information from them but they keep insisting that they delivered the package. To where? To whom? read full review »
Hampton Inn - Convention Center Washington, DC
I have been a Diamond member with Hilton Honors for numerous years. I do have one of the few remaining mutual funds accounts that enable myself and my domestic partner to both to be on the same account. During the month of February we checked into the Hampton Inn Convention Center for one night.
The night auditor was very unprofessional. He was constantly talking on his cell phone and our check-in process took almost half an hour. During this time he felt the need to explain to us what a king bed room was and that it would only be one bed... read full review »
Serta - Pillow Top Mattress
I purchased a new Serta Queen size Pillow top mattress and had it for three days. I called the company, where I purchased it, complaining of a ridge developing between the left and the right side (in the middle). They replied by saying that a factory rep. was coming into town the following week and they would have him stop by and have a look. He did indeed stop by with the owner of the store where I purchased it. The rep. said to me," well, let me test it." His version of a test was to lie down on the mattress. He did agree, that a... read full review »
Hallum Motor Company, Marion AR
I purchased a 2005 Dodge Stratus from Hallum Motors in Marion Ar 8/05. The car had 6732 miles, and I was told it has the "balance" of the factory warranty. I was told this by the owner and salesperson Kent Hallum, I was also told the car had been hit in the right front quarter panel while on the lot and had to be fixed. 3 days after buying the car I took it to Fletcher Dodge in Jonesboro Ar to find that it was not under warranty due to being in a "VERY SEVERE ACCIDENT" The car has major structural damage to the roof and... read full review »
Eurolease Leasing Group Inc.
I purchased a 1999 Ford Tauras LX from the above car dealership. That stated on their website Eurolease.info that they service their cars. I had to that day go to Lube Stop and pay over 250.00 to get the maintenence on the car. That same day I contacted the dealership (Eurolease) and told them that the car is not driving properly. I left several messages with the owner Barry and no response. I was given the run around several times and he never showed up on the day he told me he would meet me. I have tried several times to get back my money... read full review »
Surya Henna Cream
I have a severe ppd allergy, i emailed the company about its products as it says there are ppd free and use no chemicals, only natural plants and herbs in their hair colours. They told me i would be safe to use them, and i did since ive used them i have had a bad reaction and have had an itchy head open sores and swelling of the neck due to there product. I have email them again and they said there natural product may contain some disperse dyes (no mention of this in the instructions or on the box otherwise i would not of used it) thi... read full review »
White Barn Candle Fragrance Warmer
The box claims you can install this unit into your electric socket either horizontally or vertically. You CANNOT install this horizontally. After a few days the liquid oozed out and ran down the drywall causing damage. The drywall now needs to be spackled, sanded and repainted. Be careful..... read full review »
Allstate Insurance
My daughters car was parked legally in a parking garage at INOVA Medical Bldg in Northern Virginia. A man had a diabetic seizure, hit her car which resulted in it being a total wreck. The gentleman's insurance carrier, ALLSTATE INSURANCE, has denied the claim to pay for her car. read full review »
The Village Hotel
I don't know if you can help but I don't know where else to turn.
Basically I held my wedding reception at the Village Hotel in Walsall, West Midlands, having stayed and gone to functions there I was very happy with the hotel.
Unfortunatley my wedding day which was supposed to be the best day of my life went from bad to worse as soon as we arrived at the hotel.
I have written to the manager who has told me he knows nothing of this day and has told me to just forget about it.
Normally I would forget it, but as it... read full review »
CCD Couriers / Virgin Money Card
They informed me last week 9/10/06 that my card was coming to cape town. This week they tell me that he card is still in JHB. They lie and pass the buck around. It is unacceptable. Now i find out that they dont communicate. Cape town cannot call Jhb. whoever heard of running a business like that. they must have come in with the lowest bid. read full review »
Dick's Sporting Goods
I set up a 'Wish List' on Dick's Sporting Goods website, supplying my real e-mail address but making a point of un-checking the boxes that would sign up for what amounts to spam. I then printed out the wishlist and went to the brick-and-mortar store in Christiana, Delaware to look for the items that I found online. This has prompted two complaints regarding this company and their business practices.
Complaint 1: This has to do with the online version of the business. Even though I specifically UN-checked the opt-in boxes, I... read full review »
Russian-Video.net
I want to share my negative experience with the Canadian company
http://www.russian-video.net/. I purchased about 35 DVDs and VCDs from this company.
1. The quality is awful (after 5 minutes of DVD/VCD playing, the disk stops and there is nothing can be done to fix it - I use my computer and multi-videoplayer - the same effect on both);
2. My order was delivered to me in 2 months provided that I e-mailed the company every other day to push my order through (PayPal refused to help me to do something about it);
3. 5 of 35 disk... read full review »
Veriphone Credit Card authorization machine
Innovative Merchant Solutions- On 8/22/06 this company took 859.75 out of my checking account. When I called to find out why this had been done I was informed by their representative Alkin, that I now owned the machine. I informed him that I did not own it and that they had already received their machine back, unopened by me, on 8/23/06 at 8:59am PST and signed for by B. Richards. He told me that I should have read the lease agreement before signing it and that I would be charged another 295 dollars if I had the service turned off. The last... read full review »
Santa Monica Nissan
I had a flight to CA state to buy a car from another nissan dealer. With only 2 days before my flight, and the other car not showing up, I began to search multiple states to change my plane ticket willing to go where ever I found the car I wanted.I contacted Michael Harris from Santa Monica Nissan on 3/1/06. he said he did not have the car, but would do a search and call me if he could get one. The next morning 3/2/06 he called and said he had my car. I asked if he had got it from another dealer, and he said no, it showed up on a truck last... read full review »
UPS
United Parcel Service is the very worst delivery service out there!. Twice they've lost my items, Do they call me, and let me know, NO. They must think the world revolves around them. I've lost business because of their very late deliveries. I ordered a package from N.Y., and was delivered by DHL in 2 days. If I were to use UPS, it would take 5-6 days to get here, and I wouldn't see it until around 6 pm. The funny thing is, they're UNION, and still they're half-ass!
Basically, if I had to choose between, the post office, and UPS, I'd go with the Post. Not only that, the Post is faster than UPS, and more respectful. read full review »
Tru Tech Model T512-M MP3 Player
In any case, my wife and I purchased the referenced MP 3 player for a friend going through chemotherapy for cancer to help alleviate some of the stress during these procedures. Not surprisingly, I found this unit to be a cheap piece of crap, cant really tell from the packaging if its produced in China, or some other third world country, but I would be surprised if its not. After several hours of attempting to download music (unsuccessfully) the cable that connects the unit to my PC, which was unreliable initially, began to fail as the... read full review »
TXU
The highest in the land - as hot as it is here in tx!
My electricity was cut off today (of all days). I called txu to see if they would grace me by turning it back on until i received my check on thursday, 10/19/06.
I was told so graciously by the rep. That i would need to get a cooler and put my food in there, this is after explaining to the rep. That i was laid off my job 2 to 3 weeks ago and just recently got a new job on 10/11/06. I also explained to the rep. That i have 2 kids - one 13 yrs old with asthma and an infant. She repeated... read full review »
Frigidaire Stacking Washer & Dryer
We bought our stacking Frigidaire (top load) washer/dryer about seven years ago. We had an old Frigidaire pair that we gave away when we bought this troublemaker. The old washer filtered the water so the lint did not get into the pump and stop it up. This new unit has no such feature and occasionally "surprises" us with about 20 gallons of water on the floor. No more General Motors made crap for me. Next time, I'm going with a foreign-made model. read full review »
Vacation Network, Inc.
I signed a contract with Vacation Network, Inc back in 1996 to sell my time share. Once I paid the $500 fee I never heard from them again. I was going through a lot of old papers when I came across their contract and remembered the situation. I was very angry at the time but I'm not usually one to complain. I was curious about the company to see if they were still in business. I found their website under Googe search and was kind of surprised to find other complaints about these crooks. I just want to echo the complaints along with the... read full review »
Sonic Burgers - Ripon, CA
We ordered limeade. They gave us Sprite. We sent it back. They gave us Sprite with a twist of lime in it. They told us that their limeade had always been Sprite. Then they closed the drive-thru window and walked away.
Their web site has no contact information for customer complaints, customer service, etc. read full review »
Hampton Bay Track Lighting
The lights on the track have ring that fits over the light. When the lights get hot the ring falls off. The "hot ring" falls off the light. Please do not attempt to pick it up for awhile unless you have gloves on. You will get burned. We bought the lights at the w. lebanon NH store. read full review »
AOL - High Speed Sign-Up Offer
Received AOL High Speed Offer in the mail. I called the number on the card 1-866-317-2363 on 5/17/2006. I was told if I signed up on the phone right then I would receive a $50 Visa.
I signed up. I have called back 8 times, the last time being today 10/17/2006 and again have been ignored. Supervisor Christie #60231 said she cannot call the AOL Corporate Office on my behalf because they are a call center and don't have any outbound telephone lines. Teresa Young of AOL Corporate Office had called me on Thursday 10/5/2006 and promised she... read full review »
Luther Ford Dealership
On Saturday October 7, 2006 I purchased a 2002 Ford Ranger from this Dealership, which is about 50 miles from my home.
When I test drove the vehicle everything worked fine.
1 day later, a noise began in the engine and the CD player stopped working, at the time of sale the salesman informed me that the Ford warranty had elapsed, so he would cover the vehicle for 1000 miles.
I agreed to that because I new that I was buying a used vehicle. When I talked to my salesman I told him what the problems were and he said bring the car out... read full review »
Noah Caballero Auto Dealership
My issues directly relate to knowledge of product, honesty, and integrity or lack there of.
A co worker purchased 2 vehicles from this dealership around the first couple of weeks in august. While purchasing his vehicles he mentioned to his sales person that I was in the market for an FJ cruiser. A day or so later I spoke with Noah Caballero on the phone about my trade in. I informed him I need to trade my ‘04 Sequoia in for around $27,000 to purchase an FJ Cruiser. Noah assured me that due to the opening of the new dealership he would... read full review »
ING Direct Savings
On October 11, 2006 I decided I would open an account with ING Direct Savings, since I have heard nothing but good things about them I gave it a try. I went online and set up this account. In doing this I was asked for a date to start deducting the money from my bank account and I requested this initially take place on 10/13/2006. I requested this because that was the day I would have the available funds in my bank account. The initial withdraw was set up as 50.00 and then to recur every week thereafter in the amount of 25.00 a week. No where... read full review »
Berry Berber Fleece Jacket
On Sept. 30, I ordered a Berry Berber Fleece jacket, size XL. My check cleared the bank on Oct. 3, 2006, but I have not as yet received the merchandise. Where is it?
Muriel
West Memphis, Ar 7230l read full review »
Value City Furniture - Lakewood New Jersey
My complaint is I purchased a love seat and a sofa, 1st one was damaged weeks later 2nd one came two different colors, 3rd one came again different colors, had to threaten a lawyer and call the police, they wanted to send a 4th one out, oh no three strikes your out I want my money back know their giving me the run around and I paid cash in full for them, don't shop their whatever you do! read full review »
California Pizza Kitchen
While California Pizza Kitchen has decent service most of the time, my recent experience there was bad enough to ensure I won't eat there again anytime soon. My trip to the restaurant was on Labor Day 2006. We arrived a full hour before closing time (9:00 PM) and were given a thirty minute wait time. Forty-five minutes later, we were seated.
Without any sort of a greeting or anything, our server threw down four menus and instructed us that she was coming back in two minutes and we had to select our drinks and entree or we... read full review »
Samsung V5650B DVD/VCR
This is the second DVD/VCR of same model within 1-1/2 months. The VCR keeps eating my tapes. It will eject the cartridge, but the tape is stuck inside the unit. It does not happen every time nor does it happen on the same tape.
I called Samsung Support and an 18-year old “Ben” told me it’s common sense that you are not to eject a tape if there is a preset timer for a recording, even if it’s two days from the time you want to eject the tape. Surely made me a much happy customer. Did not have a response when I asked... read full review »
Symantec Corporation
have always used Symantec products, until now! When the Internet Security 2005 program was getting close to expiring. I received an E-mail stating I needed to upgrade to the Internet Security 2006. The Internet Security 2005 would no longer be able to upgrade. If I would renew the subscription for 2 years I could upgrade this product for 2 years? I now have a high speed ISP connection and after reading the E-mail I chose to download the upgrade for two years. On November 1, 2005 I downloaded the Setup program. Product Key... read full review »
National Credit Audit Corporation - Peoria, IL 61615-1527
I received a collection notice from a company called National Credit Audit Corporation, Peoria, IL 61615-1527 back in August, 2006, asking me to send a past due amount for a subscription to the magazine, Diabetic Cooking, which I had NOT renewed.
I did send a check for $14.95 because it was an insignificant amount and again requested that they tell their client company to stop sending any more magazines.
Beware people!
Thank you,
Pat. read full review »
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