CATEGORY: Automotive
Mercury
I am writing this letter because I am very upset at the way my cancellation policy was handled by Expert Auto Insurance particularly Lili Paz. When I was completing my application with Ms. Paz, I was informed that I would have to exclude my father off of my policy since we resided in the same household. The only way I could avoid this was to have my father add me to his policy or add my father to my policy. I did not want a joint policy since I prefer to have my finances separated from my father but I also did not want to exclude my father... read full review »
OnStar
When we received a notice our 2003 Cadillac was NOT going to be supplied with OnStar service effective December 2007, we purchased enough telephone minutes to last until that time. Recently, with over 100 minutes left on our telephone, you WITHDREW our minutes--without any notice. Now, we learn they had to be renewed by a certain date--or we'd lose the existing minutes. Any company would have notified the customer of the expiration date--so the customer could have renewed.
Unfortunately, OnStar is the ONLY service available -- if... read full review »
Hero Honda / Splendor NXG
I have brought a new hero honda NXG, but I don't have the bumper, saree guard etc., I have to pay extra charges for those things. Is it sooo... Wont these things come with bike by default... Anyone suggest.
Thanks,
S.Subash read full review »
American Automobile Association - AAA
American Automobile Association - AAA
www.aaa.com
When I moved to Florida in 2001, I joined the American Automobile Association and they said I was in the division called "Auto Club South." I have a Visa card with them that I want to keep; the rest of their services are pretty punk.
More than a year ago I moved to Texas. I have been trying ever since to change my address. They know I'm in Texas because all the mail now comes to my Texas apartment. Last year I tried to permanently change my address and... read full review »
Gwinnett Place Honda / Hendrick 2007 Civic Hybrid
Gwinnett Place Honda
www.gphonda.com
My wife and I had been emailing a sales person at Gwinnett Place Honda in Duluth, Ga. We came close to the price we wanted after three weeks of e-mails. We went in, with an appointment with sales person, to finalize price. He was busy with other customers. So, we got someone who was not informed on previous talks. After an hour of trying to get our price, the sales manager came out and was very arrogant to us and not willing to talk to us. We left dealership. Upon arriving at home, the first sale... read full review »
Landmark Dodge
Landmark Dodge
www.landmarkdodge.com
6850 Mount Zion Blvd
Morrow, GA 30260
(770) 968-4900
My power brakes went out on my 2004 Dodge Ram, with only 52,000 miles. So I took it to Landmark Dodge in Morrow GA. I got a call on 8-16 The service advisory told me the brakes were covered by the Master Tech warranty, but he found more problems with the truck.
1. Throttle body is dirty.
2. Intake manifold filled with Gunk.
3. Fuel injectors stopped up.
4. Rear pinion seal on the rear end is leaking.
5. Needs plug... read full review »
ABC Nissan
Yep, ABC Nissan should be voted the #1 rip off place. I bought a new car, they were all nice to me (answer my calls and questions) till I made the payment, then the rip off orgy started, I took my car and ran away, now looking for a good mechanic to get my usual check ups and maintenance done.
ABC Nissan promised me so many discounts and gave me none, they are blatant liars. Their service/sales rep never ever return my call. read full review »
Classic Motors - Hero Honda
I have got a Hero Honda Splender Plus from Classic Motors which is located near Banaswadi Road. I took by paying full cash. The owner of the motors was nicely talking when he got the money. I took the vehicle on Feb 2007.
After I paid the amount he asked me to come 2 days later to get the vehicle. Also he added that he will give the RC Book and other things within a month.
even after 2.5 months he didn't give the RC Book. Finally I got the RC Book in the month of May. Then I found there is a mistake in my name. When I asked... read full review »
Tata Indigo Dicor
I have purchased tata indigo dicor on 30/03/2007 through jasper industries, vijayawada, andhrapradesh.i had been facing few teething problems from the first service onwards. Every 5000 kms, the fan belt need to be changed(it is broken in to pieces). There is a mysterious noise in the left side of the dash board when ever we change the gear. The a/c knob is not functioning freely and it is getting struck at a particular position.
After the first free service, i have noticed that there is engine oil leakage. Since then i was complaining... read full review »
Allstate - Auto Insurance
Allstate - Car Insurance Quotes Online
www.allstate.com
I paid Allstate extra for their accident forgiveness insurance. After I had my vehicle repaired, on what was suppose to be a "no fault", "accident forgiveness", Allstate cancelled my insurance. They said it was because I had two accidents in one year and they only allow one. In 2005 a truck forced me off the road and I hit a guard rail, because the driver did not stop it was considered my accident. In July I was coming out of my garage and the van sliding door... read full review »
Indica Turbo GLS
I had purchased a new car on 19th july 2007 feel proud to having it. But it was my mistake. it itself stop in between the road on7th sep & car was run 954 kml. in the night around 11.30 PM. i called up tollfree no so many time i didnt get any response from his side. I taken member ship of smile and get my car ok. Next day i gave my car for service and tell all the history to car service agent. after the service agent told me you will never face again this problem after driving my car only 30 km again it stopped on the road at 6.3 0 pm... read full review »
Mahindra Scorpio
I have purchased new scorpio last year it was third class vehicle rusting problem occur on first month. The rear wheel come out with axle while driving and there is fire in vehicle.
Very poor service from dealer sri durga automobiles. My friend advise me to go to consumer court agnst mnfr quality. read full review »
NTB
I received an oil change at NTB location (766) in Sachse Texas in May of 07. In June, my car broke down. After taking it to the Honda Dealer, they found a towel installed inside my evap drain, which cause water to spill onto my ECM, requiring it to be replaced which cost $827.97. The tech obviously shoved a towel up in the drain to keep the water from dripping on him while he changed my oil. I do have the towel that was used. I am sure it is an honest mistake, but it was also a very costly one that I am having to pay. After many attempts, they have yet to contact me. read full review »
EuropCar
My wife and son went to Ireland on vacation, she booked a car rental with EUROPCAR through the ORBITZ website. When it was booked it stated that CDW (Collision Damage Waiver) was included in the price. When she got there to pick up the car they said that the CDW was not included and she could not get a car without it. So they canceled her reservation and made another for her at a substantially higher rate. She did not print out the sheet that had about the CDW being included so she was stuck, either get the car or walk. So she had to pay... read full review »
Ganesh Motors, Vellore
I am Mani from Vellore. I am writing this letter with great upset and disappointment. I purchased a new Maruti Swift diesel VDI model from Ganesh motors, Vellore. After a month, i met with an accident when i was traveling from bangalore to vellore. So, my car's front portion got damaged in that. I left the car in the company for repairing. Nearly after two months i got the car back last week. When i did a test drive on highways, i found out that when the car's speed reaches a speed of 100, suddenly a warning signal lamp comes on and... read full review »
Unique Cars
I am Mrs. Deepali Lucky Bakshi currently residing at Hyderabad wants to launch a complaint against “Unique Cars” , Thankkar Chambers, New C.B.S. Nasik.
The details are as follows :-
In the month of May 07, I visited my parents at Nasik Road, heard about this car investment company, and approached the office they gave me their broacher and explained nicely two to three investment plans.
Out of which I invested Rs. 40,000/- in “Maruti Omni” rental of three years, this was done on 4th of May’07. They gave... read full review »
Value Pluse
I was scammed by Value Pluse, I promised a $40.00 Gas Rebate. When I tried to retrieve it on line WITH my Subscriber Number the web site did not exist.
WATCH OUT! read full review »
Toyota Camry
First let me say that I have been a steady buyer of Toyota Camry for the past twenty years. However, my most recent purchase has been a great disappointment and a real lemon. My 2002 Camry started to consume oil at the rate of approximately one quart per 1000 miles. I did most of my servicing at Toyota dealership and therefore took it in for an oil consumption test. It was verified that there was no external leakage. I was further informed that this rate of oil consumption is normal and within the specification of Toyota engine specification... read full review »
Costco - Wharton, NJ
Costco Tire Department, Wharton NJ 07866
www.costco.com
My wife was going to work on the interstate last Thursday when a 1 month old Michelin tire blew out. She's a new manager on a tight schedule so, to keep her from having to wait for road service, I went myself to put on the spare for her.
I took the damaged tire - which had blown out through the sidewall without having hit anything - and brought it back to the Wharton NJ Costco tire department where it was purchased. The staff there was surly and distracted, as though a... read full review »
SX 4 Maruti Suzuki
I Had purchased a SX4 Maruti Suzuki Car on 11th Aug 2007 from Rajesh Motors Jaipur. At the time of first car service they told me that they have to change to clutch as there was manufacturing defect. They kept the car for the whole day and in the evening said that the clutch was not available and we will do it later.
Today on the 18th Sept as I was driving the car in the morning and I put on the brakes and found that they were not working at all I some how managed the stop the car and literally got saved straight away very slowly drove... read full review »
Vista BMW- Pompano Beach BMW Dealer
Vista BMW of Pompano Beach
pompano.vistabmw.com
These people are rude, lying and have zero respect for customers.
My car was left there on 18th of august for a rear end repair, Victor my advisor said it will take 4 to 5 days with the insurance sup evaluation. I called back to Vista on the 22nd of August and they said the car was all done and they faxed the claim to the insurance company and that they were waiting for the reply. I went up to Vista BMW and saw my car for my self it was in pieces. I called the insurance company and... read full review »
Volkswagen USA / VW Touareg
It's the reasonable expectation these days for tires to last up to 60,000 miles or more. My Touareg is the fourth car I've leased and the first I have ever had to buy tires for before --WAY BEFORE-- the lease is up. I think it was reasonable for me to expect these tires to be at least as good as the ones on my Audi, Acura, and Mercedes SUV. Yet, VW takes no responsibility for this poor engineering. No more VW's for me!
The warranty expressly excludes tires (for precisely the reasons you stated), and the tire manufacturer... read full review »
USAA Worldwide Insurance
Our new 3 month old car got hit from the rear by a USAA customer who was also hit from behind. However the USAA customer did not take the particulars of the 3rd car so we claimed USAA instead. USAA came back and denied our $150 claim for a bumper trim replacement, claiming that their customer was not at fault as she was pushed into our car. I disagree with that decision as her customer WAS AT FAULT for letting the 3rd driver go.
USAA has been terrible to work with as their customer service representative keep insisting that it was not... read full review »
DriveTime in San Antonio, TX
I purchased a vehicle in San Antonio, TX 4 months ago. Reading the other complaints I would hope in time that the State of Texas wakes up to the unlawful practices of DriveTime.
Though my car is running very well, it is not because of DriveTime's mechanics. In fact the mechanics had no idea what they were doing and literally cut my horn wires.
My only reason to go to DriveTime is because I am self-employed and the dealerships in Texas want to see "real employment", why the State of Texas does not see self-employment... read full review »
Tata Indica Xeta
I purchased a Tata Indica Xeta vehicle from Srinathji Motors, Sahibabad, Ghaziabad (India) in June 2006. I got the vehicle fitted with CNG kit through the dealer itself. Since then, I am having to run from pillar to post for getting the documents from them required for getting the CNG endorsed on my vehicle's registration certificate. The dealer (Srinathji Motors) is asking me to contact the gas figment agency (Sri Mankar Gas Service) and vice versa.
In all of this, Tata Motors is playing a mute spectator. I have spoken to several... read full review »
Boat Tune - Orlando, FL
On July 28, 2007 we went to Boat Tunes located at 307 N Goldenrod Road, Orlando, FL. We were looking for a used lower unit for a Mercury 115 hp. The sales person, Dave, had us look at several diagrams to try and figure out what type of motor we had. We were unsure, so we offered to go and get the serial numbers to verify. He told us not to worry and to come and look at a used one he had in stock. We did, and it looked good and the price seemed reasonable.
We attempted to call our repair man at that point to verify it would work with our... read full review »
2001 Ford Taurus
I took my Taurus in for repair because the front end was shaking. I discovered that there is a recall on defective springs which were broken and replaced for free, however, after a $200 repair on defective sway bars. I was then informed that I have the exact same problem on both rear tires. Defective springs and sway bars that need replaced for $750. Ford would not cover the repair even though the repairman said it was common among all ford products and that I better have them fixed before they snap in half and puncture my tires. This had... read full review »
Vandergriff Honda - Arlington, TX
Vandergriff Honda - Arlington, TX
www.vandergriffhonda.com
Vandergriff Honda of Arlington Texas did me wrong. I purchased a 2007 Dodge Charger from them on Sept1, 2007. When I was test driving the car I noticed the car pulling to the right. When I returned I checked the tires and there was Sawtooth edges on the tires meaning the car has a front end alignment problem. Well the salesman told me if they would fix it we would have a deal? I said yes and the salesman took the car to the service department.
I purchased the car and the... read full review »
Stevenson Automotive Group
On August 11, 2007, Stevenson Toyota Dealership at 2325 N. Marine Blvd. Jacksonville, NC 28546, phone# (910) 849-1555 checked our Toyota truck. My husband had them to put in WRITING exactly what was wrong with it and the exact price. It's in writing that they did a pressure test, a engine block test when diagnosing problem. The engine block was checked and okay. Written documentation stated they would fix head gasket, water pump, timing belt, oil change & antifreeze for agreed price of $1,892. This was signed by service adviser: Mr... read full review »
Toyota Prius
I received a mail from [email protected] informing me that i have won 600,000 GBP and a brand new toyota prius and i suspect it is a scam. Its said to be from toyota car promotions department.
Scam for sure! read full review »
Tire Kingdom - Charleston, SC
Telephone agreement to supply and fit new specified make and model of tire. Tire Kingdom claimed 4 tires in stock. Order taken and car entered workshop and on jacks with wheels off. One hour later, check of progress reveals 'manager' has gone somewhere to retrieve two tires to complete job. Had invested time earlier locating specific tire and was therefore ultimately held 'captive' for 3 1/2 hours, costing me an afternoon's work. Fitting of adhesive weights technique unprofessional. Broken clip on wheel-center trim. ... read full review »
Kia Motors - US
I have a 2001 kia rio that has 70,000 miles on it. 2 months ago my timing belt went out and went through the engine and hurt my engine. So now it all has to be replaced. Kia wont cover it because they said i should of had it serviced at 60,000 miles but it is said nowhere and you don't need to change a timing belt. That soon i had no warning now they wont cover it so i have since hired a layer beware of kia motors that 100,00 mile guarantee is a joke.
Beware! read full review »
Hyundai Motor Plaza - Guindy, Chennai
I had given service of my car 'santro xing' in HMP guindy chennai. The service did by them was found to be very poor.
Car has been scratched at several places. Am not getting any response with them, when I tried to call them. Such a poor service they are offering. Take Care... read full review »
Ayers Automotive Repairs - Santa Barbara, CA
Ayers Automotive Repairs
www.ayersrepairs.com
My VW Jetta overheated while driving through Santa Barbara and I found a 10% labor discount coupon on the internet for Ayers Automotive. I took my car there not knowing the horrible service and high prices that I would receive. The mechanic and owner Robert took advantage of the situation and charged me exorbitant amounts for unnecessary repairs and services. He replaced everything from the computer temperature sensor to the timing belt without my authorization, when in reality only the... read full review »
Maruti Suzuki (ALTO Lxi)
I purchased the Maruti Alto in March 2006. There is some problem in my car. I am getting some noise near to front wheels. So many times I complaints to Maruti service station but still I did not get any solution. So many times i sent email regarding my vehicle to Maruti customer care but still I did not any response from them. It is very negligible response that I got from Maruti Suzuki.
Thanks
Ravinder Singh
9818466185 read full review »
Santro Xing XG (VD)
The new car from the showroom in Oct 2004 came with a central locking from another company. The dealer told me that it was a special offer from the company. After six months the central locking began giving me trouble. And the dealer is sending me from pillar to post along with the local Wheels Crosslinks who provided the device. Now 2 and a half year later I find out from W.Crosslinks Hyderabad that the product they gave me was one that had been declared obsolete in March 2004 and they conveniently forgot to give me the warranty card! Since I... read full review »
Ford Explorer XLT
I keep receiving recall notices concerning safety issues with a 1999 Ford Explorer XLT. I went to the nearest dealer Heritage Ford in Loveland Colorado to have a recall repair done. They said it would cost $350.00 to repair the seat because the recall notice didn't cover this repair. Even after I presented them with the recall notice mailed from Ford they never performed the recall repair.
Two years later I get another notice this one claiming my Explorer has been recalled due to the possibility of an underhood fire. (Recall 05S28)I... read full review »
Tire Plus - Ocala, FL
Tire Plus 3910 SW College Rd, Ocala, FL
Hello my name is Lorraine and I have some concern about Tire Plus 3910 SW College Rd, Ocala, FL. A few months back I took my car there, I needed a battery. When my car was done I was advised I had an electrical problem, they said I had no lights etc. I advised them that my lights were working fine in the morning. I was advised to bring my car back the next day and they would find out what the problem was and that they had no time that day to check it out. So they were letting me go with no lights???... read full review »
Keyes European - Van Nuys, CA
Keyes European
www.keyes.mercedescenter.com
Keyes was very happy to take my money when I paid cash for a new E350, but once they cashed my check I no longer exist to them. The credit department made a major error regarding giving me the proper information for transferring my insurance and then denied it and told me they didn't want to hear about it and hung up on me.
I used the Keyes Collision Center in Van Nuys to repair damages sustained when someone on a cell phone ran through a stop sign and hit my new car. The rear... read full review »
Randall Noe Hyundai Terrell, Tx
I recently purchased my second vehicle from Randall Noe Hyundai and while the sales experience and negotiations went very well, the finance experience left a lot to be desired. When a customer has finished with the sales negotiations you should not have to negotiate with the finance department. (I already had my own financing). All I expect to happen is to sign the paperwork. Instead we played the shell game of either you use our financing or you lose the Hyundai rebates. OK, I'll go with your financing, then we had to play the interest... read full review »
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