My HP's dv6000 Laptop had to be serviced continuously for 3 months and is still broken. First service call was placed in late 01/2007. The problem was found on defective wireless card. It was first replaced with a new one, but by replacing just the card did not fix the problem. The laptop was sent in for repair. Wireless card was repaired but soundcard was not working when the laptop got back. Also the battery was missing. The laptop was sent in again for repair. They eventually send a new battery separately. The laptop was eventually... read full review »

Home Depot in Prescott, Arizona sent us a defective LG brand washer and dryer. The set was returned to the store approximately one month later when it was determined that there was no knowledgeable repair person in the Prescott area. This purchase was made on a 12 month deferred interest plan and approximately 10 months later, we were billed for the washer/dryer interest as if the merchandise were still in our possession, but not paid in full. Numerous attempts to have the erroneous finance charges removed did not work - one customer service... read full review »

Sub300.com - linux computer retailer, Toronto, On They over charged me. Delivered the wrong goods. Agreed to refund but never did. Here is the blow by blow of how I got ripped off by sub300 8 January 2007 – purchased 2 computers via sub500 website GRAND TOTAL $656.62 10 January 2007 – FROM JAN STATEMENT - 773.00 debit on credit card 15 January 2007 – received credit card statement saying $773.00 was charged to card. No computers yet, but they sure are efficient at posting the credit card... read full review »

I have a HCL computer system with win XP, yesterday in my absence HCL engineer came to register EC2 (i did not call), but restored my system. I do not know how to recover data. Main drive was C: but i have data in D:. I am facing problems without data. Anyone knows? read full review »

The Service dealer in Secunderabad is not taking any interest in changing the parts of my TV's Woofer system since last 1 year. When we make call to the people they will slip from the subject with one or the other reason. They were much interested in put us in trap in the name of AMC with that we will be benefited with free service whenever required and once in 6 months they suppose to come and do regular service but no use and till now they did not do any of them. Till today they have not changed the parts or they respond properly. read full review »

I promptly submitted all the required documentation in support of Promotion G926/G936 which are $90 and $20 rebates on a GEM 17" LCD monitor. To date there is no status on the panacer.com site and no reply to my e-mail to rebate AT panacer.com I would appreciate any help that anyone who read this can provide! Sincerely, William Polaskey Their contact information from what I can gather is: Phone: 626-839-7900 Email: Rebate AT panacer.com Address: (two found for the same phone number) Panacer Int'l Inc 825 S... read full review »

I placed and order with Cameraaddict.com on a Friday – I received an email telling me to call in to confirm my order, the phone just rang and rang. That following Monday I called again and now I received a phone message indicating that the company was on holiday until that Wed. I emailed my cancellation of the order and I tried again the phone numbers and ext. to customer service. I left two messages indicating I didn’t want the camera anymore as I haven’t gotten any communication from them at all. I called today which is five days later and someone picks up the customer service line then hangs up. read full review »

Since looking into having my tv fixed two months after my warranty expired, I was told by other tv technicians that Prima LCD televisions are unreliable and not worth fixing. Upon hearing this I called the retailer, as well as Prima and both were unable to answer my questions. I then decided to research your companies reliability, in which I inquired other complaints.Apparently, I am not the only consumer who has had a problem with your televisions malfunctioning shortly after the warranty has expired. Does your company ever consider the... read full review »

I want to state u that my cousin has gifted me a acer notebook and he have purchased it from malaysia near about 2 months have passed for this note book, but when i start using it, it shows some sort of problem n automatically their is blue screen displayed in it when some program is running on, but i m 4rm India n i want to make it repair the problem is due to hard disk in it and it is still under international travelers warranty. I have all the documents except the bill that have been misplaced some where else. Had the service... read full review »

We bought a 42" plasma TV from SEARS for our children's bedroom On January 31,2007 the TV lasted a little over a month, it just quit working! I tried to take the TV back to the store where i was told that i would have to pay a 15% restocking fee (on a broken TV). Sears then told me to have a tech look at it because if it could not be fixed then I would get a new TV! It took over a month to get my parts and have it serviced. They serviced my TV on 4/12/07 guess what? the TV does not work it needs a new board. I called Sear... read full review »

Two years ago we purchased a laptop from Best Buy and also bought the extended service plan. About six months ago the laptop monitor began to crack, and we took it to the store and spoke to the geek squad. At that time they told us that this is a common problem with the hinges on the laptops but that it wasn't covered under our warranty because it is considered "accidental damage". We argued at that time that it wasn't accidental damage but that the hinges wouldn't move. The recommendation of the geek squad member was to... read full review »

A copy of email to Palm, Inc.: I have been a loyal Palm customer for more than four years, and have extolled the virtues of your devices and operating system to friends, family, and colleagues alike. However, my experience with Palm, Inc. over the last several months has soured my view of your corporate values, company integrity, and commitment to customer service. Not three months after purchase, my unlocked Treo 680 GSM suffered a catastrophic fault and stopped working. I sent the device to your repair facility for a... read full review »

The following is a transcript of my recent experience with an online retailer, Spartantech.com 04/10/07 I order a motherboard 04/11/07 Wait 04/12/07 call their non-800 number to verify everything is good, guy who answers the phone tells me that it "will ship out today" 04/13/07 I place another call to see if my order has shipped out, unfortunately the guy on the other side of the phone tells me that they don't even have this motherboard to sell and they are hoping for a shipment. See I've done a decent... read full review »

I purchased a new 9500 from Teleworld at PD-29A, Pitam Pura, Delhi-34. Vide Bill No.6817 dated 10-09-2007 against EMI no.354306002016981 for Rs.25000/- to change my old 9500. • My phone got faulty as DEAD HANDSET mentioned on Job Sheet No.1300076925 dated 06-11-2006 with HCL Care Centre at East Patel Nagar against Which I got back new handset after 2 days. • Again it was deposited same place vide Job sheet No.1300077269 dated 10-11-2006 at same place for new trouble of BLANK DISPLAY and UI PROBLEM against which I received new... read full review »

Even though i have ok range, good battery... I am having following problems: 1. I am not able receive phone calls... All those u trying to call me r getting message that i am not rechargeable... But actually i have full range and battery 2. After a gap of 1/2 hrs between 2 calls, the 2nd call has totally different setting. My ring setting get automatically changes.. No idea what for.. In that case i have restart my Mobile 3. Some time i am not able to save any phone book entries. After restarting my mobile it works... I am feed up with these problems. All my imp call r getting hanged up... read full review »

I am unable to understand my phone problem, incoming & outgoing calls displayed, calls also charged but there is no sound in my phone. read full review »

A copy of email to HP: Dear Ms. Gurnaaz Kaur I have purchased a HP Pavilion DV2046TU from Fringe Technologies, Sector - 14, Gurgaon... I submitted all documents for claiming gift of Hauppage TV Tuner worth Rs.6500. But till date i have not received any gift from your side. I am waiting for the same since 3 months and every time i call at your office, attended replied by saying , the TV Tuner is out of stock. After submission of my complaint online, with complaint no: CCHSAP89110, i received a call from Hp Redemption cell... read full review »

I bought lg kg110 mobile from neha communication.with airtel scheme. But after 7 days that mobile hanged. The reason of hang is unknown. read full review »

I purchased the Samsung Split AC in May 06. Ever Since then, right from the installation day to the present day, I have had some or the other problem with this Product. I am a reseller for Computer Products and that was just the reason for me to buy a Samsung product because I believed that Samsung was the other name of Service. But I regret, having made this decision. The AC that I purchased has given me so many problems that I am tired of it. read full review »

Last week, I called in to see if I could get a power supply that works in India as I am planning to pack that for my son who is going to India. Call 1 (4/8/2007): In the first call the person said something to the effect that I need to purchase the whole system for India, when I was trying to see if I could but the power supply and Power cord, I got disconnected (my bad). Call 2 (4/8/2007): So I call up again and explained that I had lost the connection and I was looking for a whole power supply kit that will work in India. The person... read full review »

My mobile is not working Properly (Nokia-2310),It's battery low very fast without using any call, radio and game, and I want to give it nokia services center To Be Change, I want to know what the process it when they give me back the battery and i live in near by AIIMS plz tell me which nokia services center close to my place. IT purchase on 4 feb 2007 read full review »

We do not have an account with Rogers Wireless. Our credit report has reflected an outstanding bill for approx. $600.00. Rogers representatives have I identified that the bill was placed under the wrong Hamilton. We were assured it would be rectified. It has been two weeks and it is still having a negative reflection on our credit rating. We have made 3 attempts to sort this out talking with the following reps from Rogers: .04 April 07 Janice . -12 April 07 - Jacqulin - Supervisor Nicki.- 1-866-877-9323 12 April 07 Kolibou -... read full review »

I bought an Onida split AC from Vijay Sales, Ghatkopar (Mumbai) last week. I received the unit quite late and also the installation team took >2 days time to come for installation. When they opened the carton they found that the indoor unit was full of scratches and dust and it was not at all new. We did not do the installation and complained. After another day was infomed no stock of the Ac so to install the damaged one and will be replaced in a week latest. Today when I got the damaged indoor unit installed we discovered that the remote... read full review »

I had purchased a Z520i mobile from Ranchi in November 2005 and the cell undergone a fault in august 2006 but the service center i.e. Byte Shoppe at Kadru, Ranchi, Jharkhand did not accept the set for servicing and ultimately they took it in October 2006. After the repairing of the set i used it for say seven days or so in the month of feb 2007 and the set again broke down on the 7th of feb 2007 and the set was taken by the service center on the 8th of feb for repairing. Now, i have sent several mails to the company, had a talk on the no... read full review »

We have a Philips 21' color TV, and there was problem with it. My brother has placed a complaint at Philips Gwalior Center. The technician was come and kept Circuit Bord, and told to us it will repair within a week. Now it is near one month and still not repaired. Very bad service and TV! read full review »

On February 26, 2006 we purchased a 50 in Plasma TV, Model No. LG 50PX1D for $3,299.95 along with a $549.00 Service Protection Plan and a $403.99 specific TV Mount. On Friday, May 12, the TV lost its picture quality and the screen displayed large black spots. We called Circuit City's Service Department to set up an appointment. On June 6th, The technician arrived and stated that he needed t0 order a digital board for the TV. Two weeks pass and I call the technician. He states that the part is on national backorder. Another two... read full review »

Firstly, it took over 90 minutes to try to activate this phone. Even after that time it was not accomplished. Charges to my land phone... $9.00 I activated it online the next day... Secondly, I can not retrieve my messages.. Technical support told me to use my land line for messages... there's more... I have never ever had such a product that does not live up to it's advertised uses. read full review »

I bought the Tissot T-Touch Watch 3 years ago for around $800. But the touch screen sensors are dying one by one. After googling around, I found out that I am not alone with such problem, the touch screen problem is rather common problem for t-touch owners all around the world. I sent few email regarding the poor quality watch to Swatch Customer Care from Tissot Website. So far no single reply back from them. I went to their Customer Care in Singapore, they simply asked me to send the watch for service with service charge of... read full review »

Ref: Handset Model- E50 (purchased on 16th Jan'07 from a local Gurgaon (India) Dealer " Hot Spot". Other details are-Code: 0544637, IMEI: 351895/01/69764/4, FCC ID: PDNRM-170, IC: 661R-RM170. I had purchased the Nokia handset E50 on 16th Feb'07, after lot of comparison analysis. The problem with my Handset is that it automatically goes to loudspeaker mode, when the call receiving button is pressed and gets hanged. This happens on approx. one call in every 10 calls received. I have visited the Nokia care center and they... read full review »

We purchased a 46" HD t.v. , had Best Buy set it up for $200 with home theater speakers, dvd player and they set everything up on one remote. The one that Cox provides. Everything worked off that remote. However, the signal from Cox disappeared and we were without television until their tech came out two days later. He installed new connections on the back of the HD/DVR box and added something to our cable box outside. The wires he said were very old. He left, we have no home theater or DVD capability anymore. Whatever he did also... read full review »

Hi, I bought a HP Pavillion dv9222 very recently. It came with windows Vista. With in a week of Purchase, the screen went off when I was making a presentation to my client. Landing me in a very embarrassing situation. The Service center guys of Hyderabad, couldn't tell me what went wrong. They came with a solution for the display with replacing it with a new screen. But didn't connect the built-in Web Cam. I sent it again to the service center and it has been 3 days since its with still couldn't return it to me. My clients meetings are getting affected by this. HP service SUCKS. read full review »

My computer was purchased 12/29/05. My hard drive recently went out. I had to call 4 times in one evening. One internet chat. The next day I called again 1 time asking to speak with a supervisor. I waited 1 hr. and still no answer. I was on the phone last night 4/4/07 from 6 p.m until 10:45 dealing with this issue. I was told all would be taken care of in about a hour. I could call back in the morning or evening. I called this morning and again was told I had no extended service. Seems I paid 219.00 for nothing they were saying. I... read full review »

I purchased my washing machine in 21/04/06 which is still running in warranty period. But now i am repenting over the purchase of this machine as it has been trouble shooting. From the day one LG Technicians has been attending to various problems in the machines and lastly one of the technicians came to change the outlet pipe which was licking. Adding to my problems and made the matter bad to worse by dismantling my whole machine, which inturn had a short circuit resulting in the burst of drain motor. But, the very next day he got back... read full review »

Purchased on 07/20/06 Contacted Samsung Electronics rebate center on 09/03/06- was told check was issued will void and re-issue Contacted Samsung Electronics on 10-06-06- was told have no record of rebate form-sent in duplicate form as requested Received card from samsung on 12/8/06 informing me that they could not process rebate because of duplicate rebate form Contacted Samsung Electronics rebate center on 12/8/06 was told that a check would be processed and should receive by 01/10/07 Contacted Samsung Electronic... read full review »

I purchased Motorola Motofone F3 on 3rd march 2007. and within 2 days it started hanging for every 5 minutes. I dont Know What Happened But It is giving me too much trouble like not displaying screen display properly. read full review »

I have tried to cancel my subscription but have been unable to get through to this Company. I am being billed through my credit card for USD17.61 per month for a service I am not using. read full review »

I also have been a victim of HP's poor after sales service support. the laptop i purchased just 2 months back has started to show signs of being a defective piece.... but nobody at HP is willing to take ownership of the poor response they have given. My laptop shuts down while working without any rhyme or reasons and all the possible causes have been checked... yet the engg are unable to diagnose the problem...or to solve it. To add to that the dealer who sold us the HP laptop, his license with the company has expired and he did not... read full review »

i have purchased my Nokia cell 6610i on 08.05.2006 vide cash memo no. 16998 from Tara Electronics . After a period of about 8 months it start making trouble. It does not receive any signal from the service provider. I took the cell to the authorized care centre of gurudarwa road karol bagh delhi on March 02,2007 and received back the same on March 29,2007. However the problem is as it was earlier. read full review »

I have shopped at Futureshop (also known as and owned by the same operators as BESTBUY for those who do not know - SAME COMPANY) and they were rude, pushy, and dishonest when telling me about the products. I have recently found out that futureshop / bestbuy scams people into thinking they do not make 'commission' as they make money from the PSP (warranty) that they try to sell you (they call it a 'bonus' instead to cover it up with bestbuy. This is what seems to have happened when I was trying to get information on a TV... read full review »