CATEGORY: Home & Garden

Basset Furniture
January 18, 2008
We ordered or furniture in early Oct. 2007. We new the date we closed on our new home and new the estimated time for delivery and coordinated it so. Well Upon receiving the furniture in mid Nov. we noticed that almost every piece was damaged or missing pieces. On top of that some of the items ordered were never even placed. Upon speaking with the store manager about items being the wrong color and damaged they agreed to rush us new furniture. Well Christmas came and went with family sitting of folding chairs, still no word. Finally got in... read full review »
Filled under: Home & Garden Location: United States
AT&T / Bell South
January 18, 2008
I am currently in the process of moving and called bell south to set up services. They a running a special to receive 3 services for 99 .00 per month. Phone service, DSL, and direct TV. There was to be a 50.00 deposit total, because of credit issues. Upon calling the company to change the installation dates, I was informed that they would need a credit card # , to pay for my DSL services. I was told that they would have to debit my account monthly, just for dsl services. Not only did the customer service rep not discuss this with me, I wa... read full review »
Filled under: Home & Garden Location: United States
Whirlpool / Sears
January 18, 2008
My Whirlpool refrigerator froze up so I have a service contract with GE and they referred me to A&E because my refrigerator is a Whirlpool and not a GE appliance. We waited all day for them to come and finally he shows up towards the end of the day. The tech was not pleasant at all and acted like he didn't want to be there. Well I brushed it off thinking he is just tired and it has been a long day for him. He took everything out of my freezer, unscrewed the back panel and took that off, and then took a hair blow dryer and blowed on... read full review »
Filled under: Home & Garden Location: United States
Quickstyle
January 18, 2008
We purchased over 1200 sq' of laminate flooring in Sept. 04. It was installed according to directions, using top quality underlay. The laminate started to separate and huge gaps showed. I called Quickstyle. Joe DiNardo came to our house on April 18/07. He said he would take a report but that it would take a few weeks to get back to us. We didn't hear from anyone from Quickstyle. I called Joe back on Nov. 21/07 and asked why no one has called me. He said he has been "waiting for paperwork" from the store where we... read full review »
Filled under: Home & Garden Location: Canada
Sears Dishwasher
January 18, 2008
On 11/20/2007, I ordered a dishwasher and paid for installation, as a Christmas gift for my mother. The item arrived and a date was set for on or around 11/29/07, to have the item delivered and installed. The dishwasher was delivered and installed a few days after. Once the installation tech. left, the dishwasher immediately began malfunctioning. Sears was called and a different man arrived to check it out. Once the man looked at the machine he said that the machine was faulty and that a new one would need to be ordered and someone would... read full review »
Filled under: Home & Garden Location: United States
Oneclickfurniture
January 17, 2008
I to ordered from oneclickfurniture without any success. Like my mom always told me. "If it seems too good to be true it probably is". I do have a few suggestions: 1) Always google a company before you order from them (I failed to do this although I order online all of the time) 2) Never pay for a product until it is shipped (if possible) 3) By law, if you are given a delivery date, and the product does not arrive by that date you are not obligated to accept a later delivery date (My order was to arrive on the January 15th, I called... read full review »
Filled under: Home & Garden Location: United States
Universal Gas & Electric
January 17, 2008
I worked for Universal for 2 months. In the beginning, I was very motivated! The opportunity sounded great, the way they presented it. I wanted to run my own office in a few months, which is what they said would happen. I jumped out of the gate running! The first day-- they call "training"-- I went with a man that was very good at his job. I knew that I could be great, so I was excited to begin my new career. I soon found out that it was door-to-door sales & not much more. The only paycheck was $25 per signature, and there wa... read full review »
Filled under: Home & Garden Location: United States
One Click Furniture
January 17, 2008
I too ordered from oneclickfurniture without any success. Like my mom always told me. "If it seems too good to be true it probably is". I do have a few suggestions: 1) Always google a company before you order from them (I failed to do this although I order online all of the time) 2) Never pay for a product until it is shipped (if possible). 3) By law, if you are given a delivery date, and the product does not arrive by that date you are not obligated to accept a later delivery date (My order was to arrive on the January... read full review »
Filled under: Home & Garden Location: United States
Sub-Zero Wolf Freezer
January 17, 2008
I purchased a sub zero 601 stand alone freezer unit new in march 2002. The unit was delivered defective. Many different problems cropped up over the years. Blown defrost heater coil, ice maker malfunction, outer seal leaks. The unit has been serviced more than 25 times in less than 6 years with an average mean time between failure of approx. 3 mos. Finally Sub zero decided that they wanted to replace the unit at my cost. I personally think they should be responsible since the unit has never functioned reliably. For only 1500.00 plu... read full review »
Filled under: Home & Garden Location: United States
A&E Factory Service / Fisher & Paykel
January 17, 2008
A&E Factory Service repair is horrendous! They should be put out of business! Had I known just how horrible they were I would never, and I repeat NEVER, have contacted them. They are liars and they are completely incompetent!!! They came to fix my Fisher & Paykel dishwasher nearly 3 months ago. My appt time was scheduled for between 1 and 5 yet no one showed until 7pm. The guy who came diagnosed the problem and said that a part would need to be ordered and that he could do so and re-schedule to install it in two weeks (they... read full review »
Filled under: Home & Garden Location: United States
OneClickFurniture.com
January 17, 2008
I to ordered from oneclickfurniture without any success. Like my mom always told me. "If it seems too good to be true it probably is". I do have a few suggestions: 1) Always google a company before you order from them (I failed to do this although I order online all of the time) 2) Never pay for a product until it is shipped (if possible) 3) By law, if you are given a delivery date, and the product does not arrive by that date you are not obligated to accept a later delivery date (My order was to arrive on the January 15th, I called... read full review »
Filled under: Home & Garden Location: United States
TruGreen - ChemLawn
January 16, 2008
I owned a vacant home in Federal Way WA and wished to have one time fertilizing and insect spray before putting house on the market. He assured me that this was fine. I live in California and asked to be billed there providing a billing address. Upon a subsequent trip to the house, I discovered wet bills for additional work on the front porch (not in an envelope) just thrown on the porch. I made a phone call and received apologies and would change the billing address. I paid for one additional application that had not been... read full review »
Filled under: Home & Garden Location: United States
Gunn Appliance Service
January 16, 2008
On 1/11/08 I noticed an electrical odor and my Jenn Air refrigerator was warm even though it had power. My husband called Gunn Appliance Service from from the Yellow Pages and explained the problem. They said they could be there between 12-2pm and it would be $60 for a service call. this seemed fair and we agreed. The service man arrived at 2pm. Immediately found a burnt relay. This is an exact relay I can buy for $22.00 anywhere. He then presented us with a bill for $245.00! The man had not been in our house 30 minutes! We called... read full review »
Filled under: Home & Garden Location: United States
Rain Bird - Sprinkler Timer
January 16, 2008
Purchased the Rain Bird Model ISM-9RS Automatic Sprinkler timer as a replacement unit. We have had this unit approximately 1 month and have yet been able to make it function properly. We called customer service at 1-800-724-6247 for guidance on programming the unit. We were informed that any information would cost $5.00 billed to our credit card. we paid the fee, got information that was contained in the written instructions (which were no help). using these instructions we were still not able to make this unit to operate properly. Again we... read full review »
Filled under: Home & Garden Location: United States
Natuzzi Furniture
January 15, 2008
I ordered a massage chain in May 2007. I was supposed to get in in Oct 2007. It is Jan 2008. I still did not get it. I paid them half. They say that my furniture is stuck at customs in port of oakland. I don't know hoe to get my money back. They have $1200 of my money. read full review »
Filled under: Home & Garden Location: United States
Whirlpool / Washer LHW0050PQ
January 15, 2008
9 Nov 07 I bought this washer. Didn't work. Called company and told to call for repair. Called repair daily for 4 weeks without a return call to set up appointment. Finally got a replacement washer. Didn't work (suspect replacement was another returned model, or floor model). Called for service. Wait 3 weeks. Repair (A&E) shows up 4 hours late, makes me take dryer off of washer, looks inside and says a part must be ordered. Says that in order for repairman to access I must take dryer off of washer again. I put dryer back onto... read full review »
Filled under: Home & Garden Location: United States
HomeTanningSalon.com
January 15, 2008
BEWARE This company and www.usgolfsupply.com are run by the same scammers who ran GATELYS. Just search Gately's here and you'll see how many customers and vendors they ripped off. Once again, do NOT DO BUSINESS WITH hometanningsalon.com or gatelys.com read full review »
Filled under: Home & Garden Location: United States
GE Microwave profile
January 15, 2008
I purchased all Ge profile appliances for my new home in November 30, 2007. The dryer started immediately to make a loud grinding noise. The service man came out three times and the third time he replaced the tub.. lets see if the noise goes away. I also have the above the over profile microwave that shakes and makes a loud noise.. the repair man came out three times and eventually replaced the fan.. the noise still continues... he said that after three times GE would replace the microwave.. I called the 800-386-1215 number and got a person... read full review »
Filled under: Home & Garden Location: United States
Rainbow Appliance / LG
January 15, 2008
Ordered a washing machine/dryer from this company in early Dec 2007. The washing machine was damaged in transit. NUMEROUS calls, emailed pictures, and general RUN AROUND have followed during 4 weeks of EXCUSES from Rainbow Appliances "Customer Service" Dept. On top of that..YOU MUST CALL THEM... even when they PROMISE to call you back or you will NEVER HEAR FROM THEM! Fortunately for us, VISA is now handling the matter and we have been assured that the charges will be REVERSED. We'll see if Rainbow calls us back once we... read full review »
Filled under: Home & Garden Location: United States
Oak Hill Apartments
January 14, 2008
Our Manager, Alisha Crittenden, is personally the rudest person I've ever met. She informed us our dog wasn't allowed in the apartment because he is over the weight limit. We took our dog to kentucky when we went home for christmas and left him with my father. When we returned she accused of us still having the dog, lied about the maintenance man seeing me with the dog, called my husband's commander. (He's military). When my husband's sergeant came to look through our apartment he verified that the dog was not in fact... read full review »
Filled under: Home & Garden Location: United States
SEARS/KENMORE
January 14, 2008
THE COMPRESSOR ON MY REFRIDGERATOR WENT BAD.IT HAS A 5 YEAR WARRANTY STILL IN AFFECT.I CALLED SEARS SERVICE.HE CAME AND I TOLD HIM THAT THE COMPRESSOR WAS BAD BECAUSE I HAD SOMEONE LOOK AT IT.HE TOOK THE BACK OFF AND REMOVED THE THERMAL PROTECTION RELAY FROM THE SIDE OF THE UNIT AND TOLD ME THIS WAS THE PROBLEM AND SAID IT WOULD COST $285 DOLLARS TO REPLACE IT.THE PART WAS BAD BECAUSE THE BURNED OUT COMPRESSOR MOTOR START WINDING DESTROYED IT .THE PART COST $35 DOLLARS AND I KNEW IT WOULD NOT FIX THE PROBLEM.I TOLD HIM HE WAS OUT OF HIS... read full review »
Filled under: Home & Garden Location: United States
jEWELRY ARMOIRE
January 14, 2008
I NEVER RESEIVED MY JEWELRY ARMOIRE AND I NEVER RESEIVED MY MONEY BACK. EVERY TIME I CALLED THEY TELL ME THE SAME STORY. I PLACED THE ORDER ON 09/28/07. read full review »
Filled under: Home & Garden Location: United States
Sears / Kenmore HE3 Elite Elec Dryer
January 14, 2008
I have bought the Sears Kenmore HE3 Elite Electric Dryer 5 years ago. Door handle keeps breaking off and I keep replacing it. Sometime it breaks within days. It is a faulty design. There are thousands of people with the same problem. There are forums dedicated to this problem Sears has done nothing to fix the problem. Check it out at: http://www.epinions.com/msg/show_~threads/cat_id_~17/id_~5493/forum_id_~409 I have called sears but did not get anywhere. Something must be done to make Sears respond to customer complaints. read full review »
Filled under: Home & Garden Location: United States
Samsung Air Coditioner
January 13, 2008
I made the mistake of purchasing a Samsung Inverter Air Coditioner Model SH12BWHA in August. It worked briefly. When we contacted the service agent he diagnosed the problem as lying with the inverter. Replacement parts were ordered and after 4 weeks the wrong part was sent from Sydney. Three weeks later the right part arrived and was installed by the service agent. The air con worked for three whole days!! and then broke down again. One service agent advises he no longer will work for Samsung and the other one cannot come for 4 weeks!!... read full review »
Filled under: Home & Garden Location: Australia
Rosa's Home Furniture Store
January 13, 2008
Rip Off!! To bring you up to speed, I bought this table and 6 chairs from your store back in June 5, 2007. I also bought a 5 year furniture protection plan with it. Few weeks after the purchase my wife found strap marks on table which insurance company employee (Charlie) found to be related to delivery and told us that table top will be replaced. Late last month me and my wife were injured by screws coming out of 4 different chairs... which repair technician Dave (from Rosa's) came and fixed. He told us that screws were longer than... read full review »
Filled under: Home & Garden Location: United States
General Electric Dishwasher
January 13, 2008
This is a complaint against the General Electric Company for refusing to honor their stated warranty on a dishwasher installed in September 2007. Briefly, the new General Electric dishwasher we purchased has a stainless steel tub. Shortly (i.e. 2 weeks) after installation a number of small, pinhead-sized pits in the surface of the stainless tub were noticed due to rust rings forming around them. The area covered by these pits continues to spread. We now regularly scrub the rust off to avert possible health hazards associated with rust... read full review »
Filled under: Home & Garden Location: United States
Privacy Matters 123
January 12, 2008
They send 2 emails one for smart savings, with one id#, and another privacy matters123 with another id@ when you try to cancel they ignore you and wont except my input 3 to discuss the emails i received, when i press 5 for canceling their phone service goes off. I have tried about 8 or more times and the same thing happens, and i sent an email which they totally ignored yet they send me emails thanking me for taking their service and am billing my credit card for something i did not authorize. And was never able to use the trial period. They are deceiving people with the way they are advertising, i think they are a scam and unethical. read full review »
Filled under: Home & Garden Location: United States
Sears / Kenmore Gas Range
January 12, 2008
Oven broiler came on without any warning. No info that oven was turned "on" on the control panel. Very dangerous. 12 years old. The gas valve and electric was shut off to stop the problem. This is not fail safe design. read full review »
Filled under: Home & Garden Location: United States
Securitas Security USA
January 12, 2008
They are liars and try to steal your money. One time I was owed 80 hours of vacation and they only paid me 56 hours. I called up area coordinator Wendy Guillen-bank to resolve the situation (212-603-2706) and she said it would be taken care of. Weeks went by and no money was returned for vacation. I called her back and she gave excuses and the runaround. I called up california corporate HQ and they stated that others have complaint about her too. I got my money back in 3 days. Them my supervisors complained to me that i caused problems for... read full review »
Filled under: Home & Garden Location: United States
Lazboy
January 12, 2008
Purchased a reclining chair on October 3, 2007. Shortly thereafter noticed that a tack or nail was about to punch hole through arm rest. Called the store in November with no success. Emailed corporate office with no success. Left message for store manager with no success. Spoke to their customer service who promised follow-up with no success. Called the store today, January 12 and advised them to come and pick up their chair... You can guess what they told me. They told me that the service technician would call today... heard that before... read full review »
Filled under: Home & Garden Location: United States
menards/windows/jeld-wen
January 12, 2008
I bought windows from this Menards store. I gave them the exact window size opening. When I went to have the contractor install the windows, the contractor said that because of the rough opening that the customer service rep put in the windows were made smaller than the size that I ordered and now they don't fit. I took the windows back to the Menards store and the Manager Edward refused to allow me to reorder windows, not to mention his rudeness. Now, I am stuck with windows that don't fit. read full review »
Filled under: Home & Garden Location: United States
Indane / Cooking Gas
January 11, 2008
Dear Madam / Sir, We have been using Cooking Gas Cylinders supplied by M/s. Subhalaxmi Gas Agency, Bhopal, Ahmedbad. (Phone : (02717-235435 / 235977; mobile : 09427710276, Owner : Mr. Dharmendra Shah - 09426058927. We have been supplied a Gas Cylinder which has expiry - A-07 (First Quarter of year 2007) when we asked the Agency they said that they will replace the cylinder. This is a gross negligence on behalf of the company Indane & it's distributor. It is playiong with the life of consumer. The agency individual ha... read full review »
Filled under: Home & Garden Location: India
Durabrand Blender TSK-9368AP
January 11, 2008
Durabrand blender type TSK- 9368AP didn't have a top to the lid. We put our hands over it to try to make a dish and I smoked out the house. Even after it was unplugged. I would like you to be informed in this crappy product. read full review »
Filled under: Home & Garden Location: United States
ADT Home Security Alarm Systems
January 11, 2008
Multiple Issues with this business have included the following: 1. Had an alarm event that required notification to the local police department. 45 minutes later, the police department had called back -- long after I called them directly and they'd been to the premise -- to advise me that they received a call that was misrouted and transferred trough various sources (phone operator, state police, county dispatch, finally to my local police) because ADT had the wrong phone number for the local police, despite our providing the correct... read full review »
Filled under: Home & Garden Location: United States
A&E Services
January 11, 2008
After several cancellations and no shows by A&E Services, contracted by Sears to check our broken microwave oven because it is under extended warranty, we are taking it out ourselves and returning it to Sears. A&E also told us a few months ago that we needed a new dishwasher... it was just the timer! Will no longer purchase from Sears or permit A&E Services anywhere near anything we own. read full review »
Filled under: Home & Garden Location: United States
Dinettes & Stools
January 11, 2008
On October 27, 2007 I ordered a Dinette Set from Dinettes & Stools in Herndon, VA. I gave a 50% deposit, by check and I was told my furniture would be delivered before Christmas. Since the week before Christmas I have been calling the store concerning this furniture and have been told essentially the same thing that I am reading in other ripoff reports. That the person I need to speak to is not in and he will return my call. I have called repeatedly but have not been given the respect of a return phone call. I have informed the person... read full review »
Filled under: Home & Garden Location: United States
Homecare
January 11, 2008
I had a very poor and abrasive manner demonstrated by one of the Homecare call handlers just now. he is called Dean on 36279. He has refused to give me his surname or put me through to a supervisor in spite of the call clearly going badly wrong. I rang to say that we had water seeping out of our heating pump. He offered an engineer on Mon am (some 60 hours away). When asked how i was supposed to manage with water coming out of the boiler and that i was paying £200/year for coverage he simply repeated aggressively that the... read full review »
Filled under: Home & Garden Location: United Kingdom
Samsung 266AA
January 11, 2008
Bottom freezer door broke straight off 3 weeks after purchase and company says not covered in warranty b/c its "normal wear and tear". The ice maker is pathetic and puts out about 12 teeny cubes a week. read full review »
Filled under: Home & Garden Location: United States
Samsung Refrigerator & Best Buy
January 10, 2008
Like many others on this board I am having an awful time with Samsung. We purchased a Samsung RS2555SL side-by-side unit in 2005. Last Sunday it quit cooling and we lost all the food in it. A call to Samsung on Monday said that the unit was still under warranty for the cooling system (5 years) and they gave me the phone number of the local repair agency and sent them a FAX. A technician came out and confirmed that the compressor was bad but that he didn't have a unit as Samsung parts are never stocked locally (unlike domestic brands). He... read full review »
Filled under: Home & Garden Location: United States
Sears Kenmore Clothes Washer
January 10, 2008
We're pissed and ripped off. Nov 2006 we purchased a Kenmore washer for <$425 ($500.99 w tax & delivery). It is in our vacation home WHICH IS USED ONLY A FEW TIMES A YEAR. It has been used less than 75 times and the timing switch broke. The Sears Repair Service in Tampa tried to sell us a warranty for $214.99 when we called for service. That is 50% of the cost of the machine. The machine was only 2 mos out of warranty. A timing switch should cost about $50 & it should take only 15-20 min to replace as we had a Kenmore... read full review »
Filled under: Home & Garden Location: United States

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