CATEGORY: Services
Kane's Furniture
My husband and I purchased a Ashley living room set as well as 2 other rooms of furniture in April of 2006. We have had nothing but problems with almost every piece of that furniture.
I am writing today to complain about the Ashley living room set. Back in July of 2006 the Sofa that is part of that set broke. We called Kanes and they came out and "fixed it better than the factory made it" (those were the exact words of the service tech). Almost one year to the day the sofa broke again in the same place. In the begining of August... read full review »
Matrix Scientific
Rudest people I have ever dealt with in my life!!! I'm a research Chemist and had attempted to do business with this joke of a company but have given up and found the items I need elsewhere. There is no customer service. I have purchased from them from around 2005 till now but only when I can't find the items anywhere else. From now on I'll simply do without. If a bad attitude named Valerie answers just hang up. She has the personality of a porcupine and she's useless. This is what they consider customer service. Take my... read full review »
Universal Heating & Air
Called this company on phone and told them my problem with my air conditioner.Besides them having deceptive advertising in which in large print says no charge for service call, it also has in very fine print "if they do the work", they never explained anything about a service call charge on the telephone, and the service man never mentioned it before coming, but after telling me the price for fixing the problem they also said if I said NO, they would have to charge me for a service call.If you say NO to the fixing and No to the service... read full review »
Paper Mart
On September 26th, I made an order at papermart.com for ribbon and tulle for my wedding. I carefully entered the billing address (me, at my apartment) and the shipping address (my fiance, at his office). Two days later, I received an email invoice which told me that they had already shipped my package - to MY name at my FIANCE's office. I scanned the invoice, but didn't notice the error at that time, by which time the package was already en route.
The day after the package should have arrived, I looked at the email again, to... read full review »
Saturn of Mesquite
My car would not start, so I charged the battery over night, then drove the car into the service department the following morning, 10/01/07.
Upon arrival, a service advisor (a slender, dark haired male whose name is not listed on the invoice) looked at the car�s dashboard and filled out a form stating that the dash security light is lit and that both the battery and alternator need to be tested.
Minutes later, I watched as a mechanic (male with long blonde hair) plugged an... read full review »
21st Century Collectibles
We began building what we thought was an impressive stamp portfolio spending over $25, 700.00 first from American Classic Collectibles then they were bought by 21st Century Collectibles. Mr. Robert Reese, the man we dealt with, said he had a buyer if we would only buy this last set of stamps for $4, 700.00 (which we later learned that set was only worth $185.00) 21st Century Collectibles did offer to reimbuse the $4, 700.00 ONLY if we would send the stamps back first AND sign a waiver that we would not pursue any legal actions against them for... read full review »
EZ Way Parking
Below is the time line for a nasty experience with EZ Way Parking, who also run Vista Parking at Newark Airport in Elizabeth, NJ .
August 23rd, 2007
At around 9:00am on I dropped my vehicle off at EZ-Way parking in Elizabeth, New Jersey before heading to the airport. I had used EZ-Way parking services in the past without any incidents.
August 27th, 2007
At midnight I returned to the lot to find my vehicle in a damaged state. The front bumper was badly scraped, the license plate and mounting bracket were ripped off, and the... read full review »
Mayfield Van Line
After promising delivery for weeks, mayfield's subcontractor finally arrived near my residence and then promptly informed me that if I didn't pay them an extra $350.00 in cash they would never deliver my belongings. After consulting the police and the US DOT, and at their recommendation, I negotiated the amount down to $300.00 and told them I would pay so that I could get my stuff. This was going to be a shuttle charge which I had been informed in writting prior to signing their contract that a shuttle charge would not be applied... read full review »
Corporate Headquarters
I had been a US Bank customer for 3 years (until yesterday!) and after fighting with them for over a month, I am no longer with them.
In July, I went to the ATM only to be told my card had expired, but I had never received a new one in the mail. The teller in the bank ordered me a new one and when I got it, I activated it over the phone and set my pin.
On Aug 19, I was travelling out of the country, and from the airport I notified them of this, at this point, also confirming my pin.
When I arrived in London for my layover to... read full review »
Plumbing
My wife was promised a $90 charge for the total service call and was charged $115 and they will not correct this. They charged my credit card. read full review »
TheAptStore.com
Let me start by saying that I did not seek this company out for any business relationship. I posted an ad in the Star Ledger to rent an apt at a rental property that I own. It started 1 day after the ad was in the paper, I received an automated call each day for 5 days checking the status of my rental & asking me to update my info with them, one call came at 3AM in the morning on a Saturday AM(Unbelievable!!!) I called them that day & the phone just kept ringing. Then the calls slowed down to one a week, it's been 5 weeks now... read full review »
Kar-Plus Warehouse
I bought a car from Kar-Plus the end of March. I have had so many problems with the vehicle. The fist time I went to out gas in the car I noticed there was no gas cap, then the side mirror fell off and had to be replaced, then the ignition froze because of the worn key so they both had to be replaced, with in four months of having the car I've had to put all new tires and now the altinators is out. Friendly warning Do NOT buy your car from them. read full review »
Debbie Travis
I purchased some Debbie Travis bowls at Canadian Tire in St. Albert, Alberta, Canada. I ensured that I read all the labels to confirm these bowls were dishwasher and microwave safe. After washing the bowls in the dishwasher, I noticed cracking between the bowl surface and the exterior clear finish. I emailled Debbie Travis (which was almost impossible) and indicated that I was disappointed in the poor quality of the bowls I had purchased. Her assistant, Michelle Lake, replied to my email and sent me a tracking number to follow up with. She... read full review »
St Paul Veterinary Clinic
On 2/21/07 I took an very sick cat belonging to a relative to a vet in Milwaukee. From the moment I set foot in the clinic I was treated like a criminal(they thought I had abused the poor animal).After making it perfectly clear the pet wasn't mine I simply brought it in as a courtesy to my relative(she was even phoned to confirm that) I was sure the rude behavior would then stop but to my amazement the vet on call and the woman behind the counter(initials BB)in their ignorance and stubborn unwillingness to admit their mistake continued... read full review »
Port Noarlunga South
Kerry Tume from Biolase Systems, also of Tume Laser Pty Ltd and also of
Clinilase - did not deliver equipment that I paid for
Kerry Tume from Biolase Systems, also of Tume Laser Pty Ltd and also of
Clinilase - did not honour an agreement for me to distribute his lasers
The following is a summary of the issues between Kerry Tume and myself:
1. In September/October 2005 I negotiated with Mr Kerry Tume of Biolase
Systems to produce two lasers.
2. I paid a deposit of $5, 255.00 to Kerry Tume along with a... read full review »
Father And Son Moving and Storage
Father And Son Moving and Storage refuses to accept responsibilty for damages, or even offer any reasonable insurance options. They showed up for the move with no equipment for moving my piano, even though they knew one was being moved. They manhandled it up the steps, scratching the finish on every push. They broke the leg off on the stairs, clean in half. No insurance options or waivers were presented to me until after the move. If I wanted insurance I would have had to take it to their warehouse and have my things weighed, in other word... read full review »
Edge Mortgage and Lending
We we consistantly told different rates for our loan and everytime they were called on it, they denied it. Closing costs went from no closing costs to around $5000 after all was said and done. Spent hours on the phone and faxing in documents. Was told that was it and then the next day was asked for tons more.
After the papers were signed, nothing. Not a call or message to make sure things were ok.
Not pleased with their service and lack of professionalism at all. read full review »
Academy Collections Serv.
This company keeps calling my cell phone asking for someone that no longer owns this number (817) 228-1069. I have told them repeatedly to stop calling because no one is here by the name they are asking for. I have instructed them to remove the number from their data base, but the calls continue. I told a man last night he had called the wrong number and he got very rude with me with I told him he had the wrong number. I tried to explain it to him but he continued to be rude, so I hung up on him. Now at 8:20am, 10-9-07 someone called again and... read full review »
Bright Now
I was refused service today after being a patient for over 2 yrs because I complained to the manager all the issues I've been having with their facility. Jocelyn, (the regional manager of Pinole Dental in Pinole CA 94564) embarrassed me and had me crying in front of all of the patients and her staff, I missed my appt. because I wanted to talk to her and she refused to re-schedule my appt. She said I'd be happier somewhere else. But I still had to come back for my on going treatment because it had a balance due. I've never felt so dis-respected in my life. read full review »
billingware.net/antivirus2008
i want your stuff off my computer or im going to turn you in to the bbb read full review »
Tupperware
I signed up to be an Independent Consultant in August 2007. However, after a few weeks I decided it was not for me since no one I knew was interested in buying. When I contacted Customer Care to ask about a refund of my sales kit, I was informed that the company does not refund the purchase of the sales kit! However, per the Consultant Agreement,
'If I give notice of my intention to terminate my status as a Consultant, Company will buy back from me current, unused Tupperware products and sales aids which I purchased within the... read full review »
Citizens of India
Damn, I think its a whining day for me. But I have a complain against every indian or indian origin in India who speaks in ENGLISH with fellow Indian. I was one of you guys. Even though, I been living abroad for a real long time, it pisses me off when I see an Indian talking to the other in English. Specially in India. I do understand we are diverse, and might not speak the same native lingo. But what about when we have same native lingo. Its extremely shameful that we communicate in English.
I have lived in 4 different countries in past... read full review »
Airtel GSM Sercice
I am very disappointed by the service offered by Airtel and the worst is that no body is there to listen, all gives you the false statements. I have a airtel gsm mobile (9860677802) maharashtra region network, from last 3 month i am regularly doing follow up of the network problem i am facing at my new office at F.C Road pune, which is situated in heart of the city, inside my office all the other service provider has good network, only airtel is totally blank. Hope after giving this complaint some positive response will be there. read full review »
DRI*symantechstore.com & Norton anti virus service
I am unable by phone (minimum wait on the help line and cannot speak with a live body) to cancell this service. Being a novice on the computer when I was notified the Norton was expiring I thought I had to signup. I did not realize that I have security with AOL.
I wish to cancell this service ASAP. I initiated this service in February via my credit card. The actual date of a partial install was 02/18//08. If this is not the correct channel to cancell - please advise how to do it.
Thank you.
PS I never completed the inital install - after downloading for 2.5 hrs. I quit and never completed. read full review »
Lenscrafters/Burberry Frames
I purchased a pair of burberry frames in february 08 about 220. In June I went in for an adjustment on Sunday. Monday morning I noticed the sparkles on the side had begun to fall off. I went to Lenscrafters Monday and complained to the sales associate. She asked how long ago I purchased the frames. When I told her only months ago she proceeded to tell me oh it depends how you are caring for the frames, and I dont know what kind of work you do. She went on to tell me she had lost a stone in her glasses as well, when I asked how long she had her... read full review »
Qwest and Afni, Inc.
At the end of July 2008 I received a letter from Afni, Inc. stating I owed them $83.92 for unpaid services from QWEST. I complied with the Colorado Fair Debt Collection Practices Act, specifically 12-14-105 “Communication in connection with debt collection”, and 12-14-109 “Validation of debts, ” and sent Afni, Inc. a letter disputing the payment. This must be done before 30 days following the Collection Notice in order for the charges to be disputed, otherwise by not writing the letter you are assumed to be agreeing... read full review »
walmart pictureme
i wish to complain about the customer service i received at the norwalk portrait place.i made a appointment to get my granddaughter pictures done on friday theaug22. someone called and said the computer was down and i needed to change it to sat at 3pm. which i said ok but if the computer is still down please call me back early sat or friday night so i could take her to sandusky and thet said they would. no one did so i thought it was fixed so i take her there on sat at 3pm not only was it not fixed the girl sais i didnt have a appointment... read full review »
netopttecnologies.com
These guy called me out of the blue, and promissed my front
page on yahoo ane google. they did nothing for me execpt take
my money. when I called about a refund, they we rude, and
hung up on me. I called my credit card company and had my
money returned to me. If net opt tecnologies has taken your
money call your card and reverse the charges read full review »
Telstra Countrywide
Letter sent to Telstra follows:
"After a period of rather intense lobbying from Telstra with regard to switching over to the Next G network from the CDMA system, I recently changed over while I was visiting Geraldton.
I was advised that the Samsung A412 was the correct phone for use in regional areas and as my home base is 4 kilometres south of Popanyinning, this was the phone I selected.
Imagine my disappointment on returning home to find that the service I now get from Next G is not as good as that I used to enjoy with... read full review »
Dance4less
Sent back a portion of my order on Oct 3rd. Sent an email on Nov 23 to check the status of my refund. I included the Delivery Confirmation tracking # showing that they had received the package/returned items on Oct 5 at 10:33am. Received an email on Dec 3 requesting the same information despite they had replied to my email with the information in it. Resent another email December 23rd. Still no refund, no reply. read full review »
PartsPC.com
I ordered 1GB of DDR 3200 memory from Partspc.com. A few days later the RAM arrived but when it was installed in my machine it registered as 512MB. At first I thought it might be an issue with my machine so I tried the RAM on another laptop that was a different make and model and it also registered as 512MB. Next, I took the RAM up to the local computer store and they checked it out and told me I got scammed.
I called PartsPC and after several tries I was able to get someone on the phone. The helpdesk person there insisted that is wa... read full review »
52 Front Street
While I was at this store the cashier was very rude with me. I believe his name was Dan. I was going to purchase two 6-packs of Twisted Tea. He rang them through and I had asked what the cost each was. He just gave me the total amount. I repeated my request for the price per 6-pack before Tax and deposit. Mind you I was being pleasant at this point and felt my request was valid since I wanted to compare it to what they had advertised, since they have made several mistakes in the past.
He got all pissy and with a very condescending voice... read full review »
Rayner Pool cover
I ordered a pool cover for a rental home in Colorado a couple of years ago.My tennants said the poolcover was inverted, as I was not living in the house I never really opened it up.
After close inspection I noticed it was inverted so I called Judy and tried to resolve this issue but now they want me to pay them to correct their mistake. The cover cost inexcess of $1500.00. I think they should correct their mistake.I now have a pool cover that is absolutely useless.I also own a business but I have never treated any of my customers like... read full review »
George Forman
Haaa! The rear leg of the George Forman grill collapsed and pushed the machine forward, the grease tray came onto me and my counter top. I worked with the grill after is was cooled and saw that one slight side to side motion while opening the lid caused the "lock" pin to slide out of position, collapsing the rear leg. Grease is still on the formica countertop. Must have scorched it !!! Be careful. read full review »
Animearigato.com
This is the Sailormoon page from animearigato.com
The description of this bundle package CLEARLY STATES "Spoken: Japanese, English Dubbed" and therefore this whole package should have been in English Dubbed. NO EXCEPTIONS were put on this ordering website to suggest that some of the DVD's would be in japanese/english subtitles only. read full review »
Subaru
Manchester Subaru is begging to go out of business again after yet more investigation into fraud. This is the blight of NEW HAMPSHIRE and a sad story of corrupt business practices. This self-grandeurizing "4TH largest subaru seller in the country" apparently gains its title by stiffing out of staters and Canadians. For example, Jack Berkowitz promises a thousand dollar credit which he steals for a car never driven and never agreed to purchase, asks for a signed 'technical contract to hold" a car for a day, then later decide... read full review »
Security Associated International
SAI took over my monitoring service after being sold from another company that had signed me up. The contract was a 3 year monitoring. 1 year through the contract my house was sold. I contacted SAI of this. When entering the contract I was told if the house sold I could suspend the contract until I moved into the new house and then proceed again in the new house. Sounded simple enough. Well not so. It has been a nightmare ever since. When I notified SAI of the sell they asked for the papers of the closing, which I sent. They asked for... read full review »
Toll Free
I have a toll free # that has been going to a different company. I sent several emails/calls to Toll Free Max/Value800 with still no resolution or refund. I was forced to go with another company and pay more set-up fees just so I wouldn't lose business. I would definitely NOT suggest using this company or any of their affiliates. read full review »
Highland Propane
I have had service with Highland Propane for a little of two years. They have been told at least twice not to deliver propane until I call them since I do not use a lot of propane during the year. While we were out of state, Highland Propane came and filled my tanks and then sent me a bill close to $400 right before Christmas.
After comparing prices with one of their competitors, Highland is charging around $1.60 more per gallon for their propane. When I called Highland and brought this to their attention, I was told that is the going... read full review »
Fortner Trucking
Fortner Trucking & Paving Sent Me Sitework Plans & Requested A Civil Take-Off For 2 Jobs, A Super Walmart In Dawsonville & a Chick Fil A in Dahlonega. I Did A Take-Off For Fortner To Bid These Jobs, They put the Prices on the Quantities. They Didn't Get the Low Bid and Now They Don't Want to Pay. I have Contacted Them & Contacted Them For the Amount over $1000 and they have Not Responded. Fortner Trucking & Paving Show No Assets for The Company and Leases All Equipment For Another Company They Own. BEWARE OF DOING ANY BUSINESS WITH FORTNER TRUCKING & PAVING. THEY DON'T PAY! read full review »
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