CATEGORY: Services

Dish TV - India
August 21, 2007
I am a resident of Pune. A few days back, our subscription for Dish TV expired. As always, we called up the authorized person who usually"helps out" in getting subscriptions renewed. This person paid our yearly subscription for all the channels and collected the money from us a few days later ensuring us that since he had already paid the charges on time, we wouldn't have any problem in using our Dish TV service. Today is the 22nf Aug 2007 and its been over a week out service has not yet resumed. When i called the same person... read full review »
Filled under: Services Location: India
MTNL Trump
August 21, 2007
I am using MTNL trump prepaid connection from 11th october 2006. But for the past 5 month there is network issue which is really very painful for us. Most of the time network fluctuate. I called to customer care several time (abt 10-15 times) but every time i got one answer that your issue will be solved within 24 to 48 hrs. Some times customer care executive gave me time period of 1 month. But issue never got resolved. Another issue is that customer care executives are least bothered about customer executive. They always in hurry of... read full review »
Filled under: Services Location: India
Tesco Extra - Warrington
August 21, 2007
My daughter who is mentally impaired was abused by two checkout Tesco Extra - Warrington personnel on "TUESDAY 6th FEBRUARY 2007" as at today i have had no satisfaction from any member of staff in store or from head office!!! read full review »
Filled under: Services Location: United States
Comcast - Minneapolis, MN
August 21, 2007
We had Comcast for 2 years, they supplied our cable phone and internet. We started experiencing problems with our phone service right away. Our phone would go out for hours at a time we were unable to receive and make calls. When I contacted them from a payphone I would sit on hold forever to be told that they ran a check and yes it does not seem to be functioning properly. After the call my phone would start working again for anywhere from 1 month to a week. About a month ago I had a vacation planned and need to confirm my hotel and flight... read full review »
Filled under: Services Location: United States
TATA Indicom Landline
August 21, 2007
I had purchased tata indicom instrument in the month of july for amount of Rs. 1600/- for lifetime free from one of tata indicom sales representative. Within two days we had a problem with an instrument. I had spoke to the same person and requested him to check the instrument. He visited and said the battery should get replaced which he will replace next day. But he not even bother to what problem we are facing. he started disconnecting the call. Instrument is lying as dead. read full review »
Filled under: Services Location: India
IntegreTel - MyTeleBill
August 21, 2007
Today, 20 Aug, I opened my trusty Verizon phone bill and noticed that it seemed higher than usual. Being a thrifty type, I examined the bill only to find out that there were 'other providers' charges on it. After looking at the bill further, I discover a $9.95 charge from someplace called 'IntegreTel'. I called the 800 number provided to find out what the charges were for. After about 10 mins or so, I finally reached a customer service representative. I asked about the charges and she told me that the charges were from... read full review »
Filled under: Services Location: United States
Tata Broadband
August 21, 2007
I bought broadband services of TATABROADBAND about two years back. Normally the connectivity is reasonable. BUT whenever the connectivity is disrupted, there is no proper response from the company. There is only one number 60607070 for lodging complaints and inquiring about complaint. Usually they inform that your complaint will be attended to within 10 working hours. At the end of 10 working hours, you are told it will take 7 working days. At the end of 7 working days they inform it will take some more time. AND thats the end. Whenever... read full review »
Filled under: Services Location: India
TJ Maxx - Saint Charles, Missouri
August 20, 2007
I have been a Tjmaxx customer for the last 10 years and today I as was shopping with my mom and my 2 year old daughter, I picked a toy for my daughter which was a 10”x10” box that had a telephone toy that kept my daughter entertained while it gave us some time to shop, as I was walking my mom to the fitting room to try the 10 outfits that she picked, the lady at the fitting room saw the toy and said “no accessories what so ever” so I explained that we’re keeping my 2 year old busy with it and we’ll be in the... read full review »
Filled under: Services Location: United States
Ingenious Designs
August 20, 2007
Ingenious Designs LLC, PO Box 1333 Brentwood, NY 11717 I purchased a Todd English 7 piece cookware set from HSN approx. 1 year ago. As the defective pan was part of a set HSN directed me to contact Ingenious Design, a company that takes care of a number of products. The cookware has a lifetime warrantee so I felt confident that the defective fry pan in the set would be replaced with little to no problems. Unfortunately, every attempt on my part to contact Ingenious Designs resulted in utter frustration! On one occasion, I was on hold for... read full review »
Filled under: Services Location: United States
Walmart - Westbury, Long Island, New York NY
August 20, 2007
If you want to return some article , purchased online, they never do it straight, will ask you other questions , there is not specified in the invoice of online purchase that you have to prove your identity while returning articles, which are sent to you wrong ( or not the same you ordered), after paying shipping charges at customer's account. This is regarding customer service at walmart store #3420 , westbury long island new york 11590. I would like to tell the person in charge that this particular place is very unpleasant for... read full review »
Filled under: Services Location: United States
GoldQuest
August 20, 2007
There is a company called Gold Quest chain marketing. One of my friend took me to their office without giving any prior information. There 10 members put me in a closed room and forced to take their product membership. For this I was asked to pay 30,000Rs. and 450Rs. registration charges. They claimed that if I can get 2 more members I will be paid some bonus amount and as the chain will grow I will be getting more bonus. When I refused to take the membership, they harassed me for about 4 hours. I was able to escape from there anyhow... read full review »
Filled under: Services Location: India
On-dot Couriers & Cargo Ltd.
August 20, 2007
I'm facing problems with on dot couriers. actually my friend sayanti couriered me a thing i asked her to send me last Wednesday itself and i haven't received it yet neither could i get any information about my courier. I think now I'll not get my thing neither will they return it to my friend even in pune... read full review »
Filled under: Services Location: India
Reliance India Mobile - Mumbai
August 20, 2007
From 2-3 days there is consistent problem with the reliance mobile service in Mumbai. On dialing a reliance Number a message comes "Network Busy" and the problem more prominent when you try to access the Reliance Number from an Airtel Mobile. What is the problem or is there any rivalry between the two. Why are the consumers like myself are suffering?Is there any end to this? This a serious problem and calls for "TRAI" to step in . read full review »
Filled under: Services Location: India
Airtel / Free Flight Offer
August 20, 2007
See the text of letter I wrote to Airtel. It shows how the big companies are cheating their customer. see the text of letter written to the company. I have not received any response even after 4 months. I send following 2 DD dated 10/6/2006 in favor of TLC Marketing plc by courier on10/06/06 to Wunderman India Pvt Ltd, Ist Floor, 28, Okhla Industrial Estate, Phase III, New Delhi 20 as directed in the Airtel Free Flight Offer Booking Request Form. # DD no. 249691 for Rs 442 drawn on J & K Bank Ltd as Airport Tax for myself # DD no... read full review »
Filled under: Services Location: India
Reliance Smart GSM
August 20, 2007
Regularly facing not availability of proper voucher of lifetme prepaid. They provide top-up voucher but with very low talk time. Top-up means always 1005 talk time and they provide rs 210/- in 300/- read full review »
Filled under: Services Location: India
Cleawire
August 20, 2007
Several months ago I signed up with Clearwire. They were offering a $ 50.00 Visa to anyone that signed up. I still have not received the $ 50.00 Visa at approx 3 months into this lousy service. The signal goes on and off constantly. I contacted my local News Station here in Greensboro, NC www.wfmy.com Call for Action department and have been warring with Diane to help me get this $ 50.00 Visa they owe me. I continue to have poor service and today I received a message on my internet explorer when it would not connect it asked me what I... read full review »
Filled under: Services Location: United States
Audatex / Audatex Claims Services Group
August 20, 2007
This is a long report that I hope you will read with interest, because it outlines what I have witnessed and observed during my 10 months of employment at the Ann Arbor Audatex Call Center. You are free to dismiss my comments as if they were to come from the usual petty rant of a 'disgruntled employee' or you can read it and judge for yourself. Let it be known that I have never written anything like this before, knowing full well that there are a lot of good people working at the Ann Arbor location. At no time in my career... read full review »
Filled under: Services Location: United States
Home Depot - Gloucester, VA
August 20, 2007
This is a letter recently that I wrote to Home Depot: To Whom It May Concern: This afternoon I tried to return a new Husky Powerwasher 1800 psi to your Gloucester, Virginia store. It was purchased on June 16, 2007, with Check Number 5675, along with other items that totaled $326.88. The serial number on the power washer is ____, Item Number 18005. Included with the total purchase on the 16th was a floor model upright freezer, SKU 453-946. On June 17, 2007, I purchased an LG Refrigerator for $2,199 (special pricing), along with... read full review »
Filled under: Services Location: United States
Vlue Plus Online
August 19, 2007
I received a phone call regarding a service which sounded to good to be true; and I could get a $25 gift card just for trying it. I went online to valueplusonline.com/open/form/gc to claim my gift card and couldn't find such a company. When I called the phone number I could not reach a live person. I am trying to cancel this so I won't get charged the $14.95 monthly charge for something I can't even use. Beware! read full review »
Filled under: Services Location: United States
Pure Energy Products / PE Labs
August 19, 2007
On august 18, 07 I received a letter from a collection agency stating that I owed pure energy products/ pe labs $276 .75 I have no clue of why I owe this amount. I have not received any products from the this company since jan 07 and at that point they put fraudulent charges of the amount of $149.95 on my visa card. So to get my credit card holder to get involved and investigate them and the charges were taking off of my credit, but my credit holder canceled my card due to the company might try to charge more on their I wrote e-mails after... read full review »
Filled under: Services Location: United States
Airtel Simcard and Tariff Voucher
August 18, 2007
I had purchased a sim on 10/8/2007 and also activated a tariff voucher of 69Rs on same day & received message of successfully loading of tariff voucher but my charges were not substantially reduced. I had been complaining regularly to customer care but they only say that your data is not updated till now & they don't provide me any complain No. for further query. Beware! read full review »
Filled under: Services Location: India
NTL / Virgin Media
August 17, 2007
Thursday 9th Aug 2007 notice my phone was dead. check all point and phones, plugged in new phone, still not working. On my way out the house I seen and virgin media van spoke to the gentleman to find out if my phone as gone off as a result of his work. He advised me that the lines had been vandalized and they were on the case. Friday I phoned only to be told that I was in a que and I never got thorough after waiting 20mins. Monday it took me from 8.30 am to 10am to get through. Gentleman then called me back we arranged for someone... read full review »
Filled under: Services Location: United Kingdom
Sears Portrait Studio - Garden City, NY
August 17, 2007
Sears Portrait Studio Garden City, NY Re: Sears Portrait Needs to Understand Cultural Customs (Order # ) It was our first portrait experience with Sears. My family had a very good photo session with Keira. Compared to The Picture People, where we usually go, our photo shoot at Sears was relaxing. Keira made sure we liked all of the poses. She also helped us choose the poses and number of each print in our order. We spent some time with our order, but we felt unrushed and appreciated Keira's input. However, when we... read full review »
Filled under: Services Location: United States
Charter Communications Internet Service
August 17, 2007
I am complaining about the internet service of Charter Communications. If you have any option for cable internet service other than Charter, I would *strongly* suggest that you get it! 1) Although they do offer 24/7 tech. support, the quality of that support is *very* poor! The techs. know very little and keep telling you the same thing!!! 2) There is no way that you can be notified of incoming mail--- you have to keep checking--- therefore many unwarranted "hits" on Charter!!! 3) Every 5 times you request "mail"... read full review »
Filled under: Services Location: United States
eTomi Pro
August 17, 2007
I tried to join this company for downloading but you had to give your personal details before you even placed an order. After giving all the details, I then tried to order a life-time membership but every time I pressed to carry on with the order, the amount charged kept coming up at 41.76 instead of around 18. There was no contact telephone number, e-mail address etc. to sort out the problem so in the end I left it incomplete. I then received credit card statement with the amount of 41.76 deducted from a company called DLDGUIDE.COM. I... read full review »
Filled under: Services Location: United States
Hampton Ceiling Fan
August 17, 2007
I purchased a ceiling fan and installed per the manufacturers directions. The fan stopped turning after two months of operation. When I called Hampton's customer service they told me sounded like a capacitor problem. They told me they would mail me the part with instructions on how to repair. The part came with no instructions and when I called back the technical rep displayed the rudest behavior that I have ever encountered. I finally informed him to just mail the instructions and I would figure it out. When I opened the fan to repair... read full review »
Filled under: Services Location: United States
Simon Mall - St. Johns Center, Jacksonville, FL
August 17, 2007
Simon St. Johns Center Mall, Jacksonville, FL In June, 2006 I earned two $500 Simon Mall gift cards through work. I used one, but saved the other to use for a trip in June, 2007. Before the trip I tried to use the card, but was told the card had been reported stolen and the merchant was requested to take the card. He didn't and I called the customer service number listed on the card. It is a card center in India. The people are very polite, but ineffective. They advised that someone named Stephen Jones had reported my card as lost... read full review »
Filled under: Services Location: United States
Home Depot vs. Lowes
August 17, 2007
I'd like to share with you an incident that has happened at my local Home Depot and the difference Lowes made for me. I have always been a loyal shopper of Home Depot and since I do not like change I was never planning on visiting any competitors. Well Sunday, Aug 12 I decided to go to my local Home Depot to spend about $12,000.00 just on my kitchen. I also have other rooms to take care of but this was first. When I entered the kitchen design area I decided to look at all the selections they had and I liked a lot of them. When I... read full review »
Filled under: Services Location: United States
MCHost (MCHost.com)
August 16, 2007
This is a copy/paste from my Better Business Bureau complaint: During 2006 and the first half of 2007, MCHost.com double charged me several times for my account/website that was hosted through their online service. After much complaining and persistence, they reversed many of the "double" charges. However, after the last incident(April 2007), which they do not dispute, I incurred well over $1,500 in charges and expenses. Most of these were fees from my bank. Other fees included those for bounced checks. I've lost numerou... read full review »
Filled under: Services Location: United States
TATA Indicom
August 16, 2007
I purchased the no 9211460855 with 2000 mints 2year validity , purchased at Old Rajindear Nagar. But the problems is that After depositing the ID proof and and 500 Rs. after a one month Tata Indicom disconnect this Phone and I cannot talk even Customer Care TATA, I call TATA service center but its waste of time and money and I even not get even response for TATA customer care bcos there if I call from any other phone they not even talk!!! read full review »
Filled under: Services Location: India
NetZero.net
August 15, 2007
I should have found this site earlier before ever trying Netzero. What a nightmare! Back in March I decided to try Netzero have seeing how wonderful their customer service is and was cheaper than AOL. I have been on AOL since 1993 and never had any problems! But I got stupid thinking I could save some money. It told me signing up there was an error and so I could never even connect with Netzero. I had attempted technical support and was told to call. However to do that meant using up my cell minutes etc. So instead I decided to cancel it. It... read full review »
Filled under: Services Location: United States
Sprint PCS Cell Phone Service
August 15, 2007
On July 01, 2007 I purchased a money order for 200.00 dollars at western union to pay my sprint pcs cell phone bill. Three weeks later my phone was shut off by sprint, I called sprint to find out what was going on. My 200.00 payment had never been processed to my account! I asked several questions to someone by the name of adam. I gave adam my check number of the money order my account number the date purchased and the amount of my money order.Adam said we have not received any payment. He advised me call western union. I called western... read full review »
Filled under: Services Location: United States
Wal-Mart - Winnipeg, Manitoba
August 15, 2007
Wal-Mart store #3117 - Unicity Mall, Portage Avenue, Winnipeg, MB Canada I was looking for a sub-$600 laptop, and noticed that Wal-Mart was advertising a $469 laptop. I visited the Wal-Mart, and after looking at the selection, I decided to try out one of the laptops which were locked up in the glass "cage". It was the only unit they had, and the box was already opened. I didn't get a good look at the unit's details, and asked the person from that department that if I didn't like it, whether it would be no problem to... read full review »
Filled under: Services Location: United States
Bellsouth DSL
August 15, 2007
Bellsouth DSL and Email since AT&T took over I have had nothing but problems with bellsouth since everything changed over to AT&T. Since a week ago my DSL service has been at 10% speed of the service I pay for. I echatted with two people at bellsouth to no avail. My last echat today was even worse... a few minutes after the idiot on the other end told me she was disconnecting me because I used foul language, ( I didn't... I just let her know that I was calling Comcast), my email went out. Only on the account that I put... read full review »
Filled under: Services Location: United States
Verizon High Speed Internet
August 15, 2007
DSL service went down on 8-10-07. Reported it and repair tech set up for 8-13-07. Repair tech never showed, never called to reschedule. Was told it was rescheduled for next day (8-14). On 8-14, was told tech would be there between 8 and 12. Never showed. Was told tech would be there before 7pm. Never showed, never contacted. At 5pm, I called and was GUARANTEED AND PROMISED by dispatch that tech would be there by 7pm. Tech never showed. It is now 8-15-07 and I am still out of internet service. Promised tech would be out by... read full review »
Filled under: Services Location: United States
All My Sons Moving & Storage
August 14, 2007
We hired All My sons to move us about 15 miles to our new house. We hired three men and a truck. There were four men that showed up at our house and the "Supervisor" stated the company only sent three men but it was really a four man job and he had brought another friend along and wanted us to pay for it. We had practically boxed most of the items and all they had to do was break down the beds and some other small items. It took them 8 hours and 1 hour overtime to load and unload a 3 bedroom house. The "Supervisor" and hi... read full review »
Filled under: Services Location: United States
Swingular.com
August 14, 2007
I recently subscribed to the website swingular.com for a 1 month subscription. I have since tried unsuccessfully to cancel this membership and am now being charged monthly from my checking account. The website contains a link for membership cancellations but the link does not work, you receive and error message each time you attempt to cancel. The site also offers a 1800 number for customer service but noone ever answers and messages are not returned. I have also sent various emails to the administrator of the website and the support staff... read full review »
Filled under: Services Location: United States
I.C. System
August 14, 2007
I.C. System. My wife received a Call From a Rebecca with I.C. Systems on a Friday, and was informed that a credit card account We had had been sent to them, We wanted to clear this up so My wife asked if we could set up some arrangements. The Lady named Rebecca was nice and had my wife do a short application over the phone, After completing this Rebecca gave us three options for repayment, My wife chose one and made the first down payment over the phone and the balance to be through acceptable monthly payments. We were glad to... read full review »
Filled under: Services Location: United States
GlobalTech - MCI Inmate Services
August 14, 2007
I have been using MCI for two years with a prepaid account which has been working out well until MCI was bought out or contracted GlobalTech. This company is a joke. I haven't been able to speak to my husband for three weeks because they can't do there job right. They don't speak enough English to take your credit card info correctly to process your request. If you don't have to hold for an hour and a half you get transfered from rep to rep and then disconnected. When I asked where the call center is located at I have been... read full review »
Filled under: Services Location: United States
Indiapost
August 14, 2007
I have tried and tried to locate my items that I ordered from a company called Linux Bazar, but I cannot get any anwers from The Indian postal Agency. Their website is the worst ever. I'm in South AFrica and tried to file a complaint on their website, but its so slow! There are not eve any contact numbers or e-mailaddresses available. The South african Post Office requires a tracking number, so that they can locate my goods, but the Indian Postal Agency cannot eveb help me with that. I paid for my goods, but have still not received anything. Its been more than two months now. read full review »
Filled under: Services Location: India

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