I am extremely dissatisfied and highly upset with the treatment of my 9 month old Pug Puppy - Puggles in Cape Town. We flew on Mango down to Cape Town, Friday the 7th August on JE143. In Cape Town my 9 month old Pug puppy, Puggles was taken off the plane and just abandoned behind a locked door next to the baggage collection conveyer belt, outside the terminal, I was waiting on the terminal side of that door for what seemed ages, and then I heard him crying and I could not reach him – I looked through the cargo hatch (the conveyer belt... read full review »

They are debiting my checking acct. for a cruise I'll never be able to take cause I'm handicapped with a brain injury that I received from a very serious truck accident I lived though back in Nov.'04, that most drivers would not have recovered from much less come out of and not be a total vegetable for rest of their lives. I had spent two yrs in Theropy relearning everything, how to eat down to how to whap my butt. Do you really think I'm ready To take a cruise, something I've never even done I've never even been... read full review »

Hi I have been flying in swiss airlines from august on every week (london to zurich) so far i havent seen flight flying in time from heathrow and city airport in my severla trip. especially in heatrhow all other flights will be boarding in time but for the 7;45 flight wont be boarded on time i have spent lot of time in the longue on 8the august i flew form heathrow the schedule time was 19;45 but the flight started at 21:00 because of that i missed my hotel shuttle service from airport and i have paid 20 francs to the... read full review »

I got married on Sept. 4, 2010 and tried to go on my honeymoon on Sept 5, 2010. I paid for 6 tickets. I plain this trip about 9 - 10 months in advance. It was a large group going with me on my honeymoon, including my 4 children. This is my 6 - 7 time cruising with Carnival cruise line and my new husband second time. last year year I brought him to see if he would enjoy it so that we can come back for our honeymoon. He enjoyed himself so much he paid as soon as we got back. I got to the front of the line and the lady started asking for my... read full review »

Hi there, I am not quite sure if this is the right site to lodge a complaint about a rude, lazy a** Philippine Airline Stewardess anyway here's what happened, two days ago my wife (4'11 in height) and my daughter were board PAL flight from Manila to Canada when my wife approached one of the attendants to help her to put her carry on bags into overhead compartment (due to her height she was not able to reach it) to her surprise the attendant had told her "kaya mo naman yan", what a f*****g moron was in not her job to assist... read full review »

Staff did not adhere to the "customer is always right rule" Manager had nothing better to do than to tell us you can't jump in pool, you cant keep you wet towels/bathing suit on lounge chair, you cant play ball, you cant use that bbq...The rooms were spacious but the sheets had blood stains and hair on them. The room was musty and moldy because the windows were open and the air was not on when we got their in the 100 degree weather. The Most horrible experience we have ever had on a vacation. The area Lauderdale by the Sea wa... read full review »

I took the membership last year by paying 50K. These guys are cheating people for so many years and nothings has been done against them. It was my fault as well because I believed them. I regret visiting them at their MG Road office, Pune and associated with them. I still remember the faces and names of all those people who were involved in this crime. I will give it back to them in the same coin. Promise! I do not want anybddy else falling in their trap. Please beware of Highland holiday home. They are looting people. Do not entertain their call. read full review »

Dear Sir/Madam, Today dated 05/09/2010 i was travelling from chandigarh to pipli. I was siting in the bus when conductor come to me, i gave him 500 Rs/- note for fare. But he said i have no change, then i said no problem, you give me the change at the last, but at the moment he gave the change and said i will give you the ticket only to the ambala cantt, and not to the pipli. when i asked plz give me the ticket for pipli even you have change for money, he told me very badly and said i will not give the ticket to pipli and throw me from... read full review »

My parent and I attended one of their tours last 4 days. Everything went smoothly. However, when I got back and checked my banking account. I found out that Radisson (SFO) charged me $16.83 for no reason. (which should be all included in the package) What's more absurd is today's call. She called me and asked me for admission. (which is 65*3*2=390) She claimed that it's tour guide's mistake to tell us that our admission is all included. She wanted the money back. And she sounds like she can charge me without my... read full review »

i got an appointment letter form the company mentioned below.let me know that is it genuine EMIRATES AIRLINE GROUP, Terminal 2 Departures Hall Manchester United Airport, Post code M904QX, England, United Kingdom AIRLINE GROUP UK JOB REF #: EAG-67/21563 ATTENTION: surinder gupta. ARTICLE 1: CONSULTING PERSONNEL: Hence, Emirates Airline Group, United Kingdom, Seek to employ your services as an expatriate. SR. ENGINEER. for the provision of expatriate services as stipulated in the following... read full review »

The hotel is infested with mice and bugs and we were unable to sleep and had to move rooms at 4:30am. I was bitten by bed bugs with red welts on arms and legs. The manager would not call me back to resolve the situation or refund. She lied and claimed we had invested the entire story when I found other hotel review that there were mice in the hotel and bugs. She is unprofessional and would not refund money. Do NOT stay in this unsanitary hotel. read full review »

I could not stand my plane ride back to Worcester from Myrtle Beach with Falcon Air. To start, the plane was delayed for two hours and then when I finally got on the plane, it was absolutely filthy. I mean it smelled horrible, there was stickiness everywhere, gum stuck all over the place. It was disgusting. Then, my carry on luggage was forced to be put under the plane and not in the overhead. I can thank the folks who stole my overhead compartment above my seat and the flight attendants who did not care. Mind you it fit on the way to my... read full review »

I booked a four-night stay at the Manchester Grand Hyatt in San Diego through their web site. I thought that the price advertised per night was set, but when I arrived and had my debit/credit card swiped I was informed that I would be paying an extra $200 "for incidentals, " In case I decided to park (I didn't have a car), or to buy anything from my hotel room. I had them to remove the charge and was told it was all done. When I checked out of the hotel 4 days later, I was electronically sent a bill that seemed fine. However... read full review »

Mexicana is filing for bankruptcy and I'd avoid them until things get sorted out. They changed flight times on me, making a connection (with them) impossible. It took hours to finally sort things out. The actual flight was brutal. As we arrived at the gate they announced the plane would be stopping in Tijuana for refueling. this made no sense except maybe they couldn't buy fuel in the US and needed to do it in Mexico. Staff was rude, meal was cancelled and the Duty Free truck came by three times. Unrelated to the money... read full review »

When I contacted Vacasa about this rental I told them I was looking for a 5 night stay, from Monday through Friday. I was quoted a price of $440 for the time I requested. I then did the math and said it was a good price at less than $90/night. The reservation agent agreed with me. He said nothing about the price being anything more than that. (At the time I made the reservation the website did not fully explain the pricing structure but just gave a range of $85 - $110 per night and the only way to find out if it was available, and exactly what... read full review »

Welcome to the Radisson Hotel Group and to the perfect place where you can say: 'Yes!' to a new career! Currently feature over 330 hotels and over 30, 000 employees in more than 50 countries. Our properties lie in city centers and suburban areas, at airports and exclusive resort destinations. At the Radisson Hotel Group we are always on the look-out for new people that understand the important role they play in delivering our promise of quality and hospitality spirit to our guests and colleagues. The people who work with u... read full review »

Company is fraudulant and deceptive when, not only presenting Wholesale Vacations, but, also when hiring the staff. I was a recent victim of ther false promises. I was hired the very first part of August, 2010. What a nightmare, and string of deception and lies. There was no training of any real kind? Pretty much wached a 40 minute presentation, just like there, SOON TO BE NEW VALUED FAMILY MEMBER, or simply put harrassed, pissed off POTENTIAL customer to be!!!~ Anyway, after watcing the video we were not given any further training, other than... read full review »

I made a reservation at the Yatel Motel for the first weekend in July. I was informed when making the reservation that they had a 48 hour cancellation policy. I became sick and couldn't make the trip so I called 54 hours ahead of time to cancel. I spoke to a man who took my cancellation and when I asked if If there was anything else I needed to do, he said no. Much to my surprise they debited my checking account for $69.12. When I protested the charge with my bank - they said that if I had canceled, I would have a cancellation number. But he never gave me one(on purpose?) These people are crooks. Don't stay at the Ya-tel Motel read full review »

These people are frauds. If you book a room on their website it says they won't charge your card until you check out. Just need a credit card to hold the room. The website also says that you can cancel a reservation. However, once you give the card and hit submit, when the confirmation page comes up it says there are no cancellations. They charge your card immediately for the full amount of the stay and won't refund your money. Rooms are filthy and small. I have filed a complaint with attorney general. BBB gives them F rating. Don't stay with these people. read full review »

I had booked at Umdloti Resort for a weekend (4th September to 7th September) and our reservation was confirmed two weeks before we went to the resort. the room number we were confirmed at was 809, however when checking in we were given keys to room 808, we queried this but the security guard assured us that the rooms were the same and there was no problem. We got into the room and it was small, stuffy and NOT at all like what i saw on the website, we were not impressed at all, but it was already after hours and there was no one to assist, so... read full review »

I booked on flight MN6239 for Thursday 11 June 2009 at 17h50 to PE. My booking was done a week or so before the flight. When we arrived at the airport we were delighted to hear that we were on a BA flight now. But then this happened. They made us book in (I had to be in PE later that evening), and shortly thereafter I overheard another passenger say that the flight is delayed for 5 hours. We were not told that when we booked in!!! I immediately ran off to customer services advising them I had committments that evening in PE, and can't... read full review »

I stayed at Harrison Springs Camping and RV Park in Harrison Springs, BC this year and it was the worse treatment I've ever received as a customer. We rented a portable campfire and propane tank. . The owner didn't have any signs indicating how much the rental prices were and then she tried to charge us for more than what we agreed on...we waited 15 minutes for her to stop talking to someone on the phone and pay attention to us. She didn't signal for us to come back later; she didn't acknowledge us...nothing. Then when we... read full review »

I travelled with BA Airways on 05 Sept'09 with flight BA 6417 from Jhb to CPT. When I unpacked my suitcase this morning I noticed that someone has gone through my luggage and my Safari perfume is missing. This is quite an expensive perfume (R850 to R1000 for the size bottle I received from my hubby). My husband bought it for me for our anniversary and no need to say, I have been using it sparingly. What upsets me the most is that someone foreign to me had the cheeck to go thourgh my luggage and decide what to take for themselves! I had no... read full review »

We bought 2 round trip tickets - Denver to Bangalore - return Hyderabad to Washington DC. Raj (a fraud, cheat) told me that they would not accept credit card and I have to deposit the money in their Chase Bank account, I received an e-mail from Vijay (another cheat) with routing number and the account number. I deposited money in their account and they issued us the e-ticket. While talking to British Airways customer service representative, I came to know that our tickets were bought by using a stolen/fraudulent credit card. They gave wrong... read full review »

i paid for my room with a debit card. everything was fine until i got home and found out that fairfield inn had deducted an extra $20.00 from my bank account without my permission. this was not on the reciept that i recieved when i checked out. read full review »

I just want to thank you for every thing... precise.travel many thanx for that great treat, diana and i wont ever forget turkey and the man that made it happen for us. we arrived back home safe and sound and well, i have already recommended you to two couples. A one patience will be mailing you soon, pliz treat her like a queen together with her hubby..they wed in about two weeks or so... there we go, the bussiness is gonna take good shape from Uganda. we loved the bath... all the best. cheers, Sk read full review »

they had sent me an invitation and offer letter.when i asked to contact asia co-ordinator Mr.john lewis, he told me to deposit 350 pounds against my expenses for visa and paper works. kindly enquiry on this that whether this offer is valid or not. ST.MARTIN S HOTEL Ltd LONDON UNITED KINGDOM 45 St. Martin's Lane London, WC2N 4HX.P.0.BOX 233 TEL +44 701 030 6166 + 44 701 005 0041 JOB OFFER LETTER/AGREEMENT OF TERMS AND CONDITION Ref no: GLH /UK/69/09 Date: 30 / 8/ 2010. Dear Mr. With... read full review »

FROM THE DESK OF DR. PANTOS SAIED HEAD OF RECRUITMENT OPERATIONS THE HUMAN RESOURCES AND RECRUITMENT PROJECT ADMINISTRATOR NEPTUNE AIR SDN. BHD MALAYSIA. Attention: A.SATISH KUMAR Designation: HEAD OF OPERATIONS Dear Sir, The management and staffs of Neptune Air Sdn, Malaysia hereby wishes you compliments of the season. This is to put to your notice that you have been short listed on the ongoing Employment Portal with Neptune Air Sdn Malaysia. Your shortlisting was based on your qualifications and... read full review »

It's our 10th anniversary, so we decided to treat us a nice gateaway to J.W. Marriott at Desert Springs. I got on the phone with their 1800 reservation line and experienced a complete un-Marriott like experience. Both my husband and I are Marriot Rewards Program members and we've been with Marriott for years. So this really came to a surprise to us. The lady on the phone was rude from the beginning. She suggested that I could go online and find all the informaiton I was asking from her. When she was done making the reservations, I... read full review »

This letter is to inform you on my horrid vacation experience, booked thru CheapCarribean.com . On 08/21/2010 I arrived at The Coral Costa Caribe resort, Dominican Republic rated as a Three star by CheapCarribean.com. After our arrival we were informed of check-in at 3pm after a 5 hour wait we were given our room key, soon to find out that the bathroom facilities in the room were not working. After informing the reception of the issue, they stated that the hotel was full to capacity and cannot give us a comparable room until Monday... read full review »

When I move from Dubai to here in Ethiopia I used your cargo service to forward my personal staffs on July 10/2010. I paid 600 dhs with receipt number SHJ 18957 for one box. The freighter was Egypt Air and here in Addis Ababa I received Air Way bill number 077-35963056 only. My complain is that till today I can't get my staff. The officials told me at last my property is lost at Cairo. So please try to find it and send it here please. I really in need of it. Thank you and notify me with my e-mail address any progress. read full review »

We flew from Singapore to Phuket for vacation on 26 August and while we were on vacation, Tiger Airways decided to cancel our return flight on 30 August. They will not pay for the extra night of hotel that we have to extend, no assistance in regards to flights, and customer service was SMUG about how they will offer no assistance. Here are my conclusions from this incident: 1. NEVER FLY TIGER AIRWAYS. This was the first and last time I ever fly Tiger Airways. They have absolutely no respect or empathy for their customers. 2. READ THE... read full review »

Me, My husband and my old mother had to travel from Mysore to bangalore on Sunday, 29th of August. Since my mother is old and my husband has undergone a surgery recently, i had booked a sleeper for hassle free journey. However, to our surprise and shock, there was a huge crowd near our coach when we reached the station. There were around 7 people sitting in our berth. They were all travelling without reservation. They created so much noise and started fighting when we demanded that it was our reserved seat. Finally after showing our ticket... read full review »

*The accomodation was very crowded, for example 3 people to a 2-bed room. In Florence, I got forced into a trailer and I had NO room to open my suitcase. I had to open and close it outdoors! *The accomodation was usually a fair way from the city and taxis home were expensive. *Our bus's toilet was locked and unusable most of the trip. Toilet breaks were up to 3 hours apart. If you had to vomit or had diahrea, TOO BAD! *The 'Optional Extras' were dishonestly overpriced! Read the restaurant's menu and see... read full review »

I am totally disgusted with Tiger Airlines. Went to Col airport for my flight to Melb.and was told my flight was cancelled, no intention of letting me know before hand. Not good enough. I wanted to visit my parents for two days there was no intenton of getting me a earlier flight. Coming back to the Gold Coast from Melb. I was made to pay $25 extra to get home. What a joke. I want that money back. This is not acceptable. The inconvenience is disgusting late flights, cancelled flight, paid for something that was not... read full review »

My name is Krystal Verdun with Project KIVC and I have been studying the indigenous communities in Mexico and the Maldives for almost 15 years. During that time I witnessed the local indigenous communities being taken advantage of by the hotel industries with false lies and deceptions. I decided to start Krystal's KIVC - Complaints about the hotel industry and vacationers. If you have been to a tropical destination, chances are the place you visited was once a fishing village with grass huts. It's now filled with multi-million... read full review »

Vietnam Phoenix Tour offers customers complete information and accuracy of the sights as well as the most reliable consultant for planning tours, estimating for each tour program Reasonable prices with quality service are top priority, a clear schedule to visit, to ensure maximum benefits, minimize risks and disadvantages for travelers. Our staff is always dedicated, caring, listening and learning. We always strive to become one of the leading organization, consulting, and showcase travel company in Vietnam. read full review »

Founded by Tour Operators and Tour Guides work long years in tourism operator with a young, highly educated, dynamic, enthusiastic staff, Vietnam Phoenix Tour has gained many achievements during its operation. Staff and basic equipment and material are eligible for International and Domestic Travel Operator, Vietnam Phoenix Tour Co., Ltd. has been licensing Vietnam Business Travel International by Vietnam Tourism Authority, license number : 09658 / TCDL-GP. Vietnam Phoenix Tour provides travel services: - Package... read full review »

Please allow at least 15 business days for a response from one of our Customer Care analysts ?????? Dear Ah Sheng, Thank you for letting us know about your Jetstar experience. We really do value the comments we get from our customers (both the good and not-so-good) as they help us make Jetstar a better experience for all our customers. Please allow at least 15 business days for a response from one of our Customer Care analysts. If your feedback or query relates to imminent travel (within 72 hours), please contact our Customer... read full review »