CATEGORY: Travel

Diamond Tours
LinK29 August 16, 2010
My wife and I signed up for a 6 day bus tour to NYC with Diamond Tours. The color brochure we were provided showed a color picture, and said visit Central Park. We did drive by, and the guide said there's central park on the right. We never sat foot in it. I am 70 yrs old, and had never been to NYC so I was very disappointed. I have e-mailed them twice about this, but have yet to receive a reply. read full review »
Filled under: Travel Location: United States
PAL Online booking
Jovito Hizon Jr. August 16, 2010
I bought a round trip Mla-Dvo-Mla online ticket #0792435906586 last July 18, 2010 and I requested for its re-booking to another date or refund as I am sick and I cannot take the flight to Davao as scheduled. I was informed that I cannot have it re-booked nor refunded and that I simply must take the flight otherwise the amount I paid for the ticket will be forfeited by PAL. I find this condition highly onerous and insensitive. I cannot take the flight to Davao as scheduled simply because I do not feel well as I am sick. Can one... read full review »
Filled under: Travel Location: Philippines
GREAT BRITAIN EXPRESS COURIER SERVICES
Ladyann_r August 16, 2010
I have a friend in United Kingdom named William Philip. He sent me gifts through GREAT BRITAIN EXPRESS COURIER SERVICES but unfortunately it was put hold in Kuala Lumpur, Malaysia. They are demanding 850 USD for clearance. My God are they real? Im willing to pay the amount but is this company real? Do they exist? Please help me. I don`t know if I`m dealing with a scammer. From: GREAT BRITAIN EXPRESS COURIER SERVICES <[email protected]> Sent: Mon, August 16, 2010 4:25:46 PM Subject: URGENT (CLEARANCE / LOCAL... read full review »
Filled under: Travel Location: Malaysia
AARP travel center
ihateAARP August 15, 2010
AARP fraud, cheating seniors 8/3/2010 I booked four hotel rooms (Motel 6, in Lodi, California) on July 21, 2010 through the AARP Travel Center. It charged my credit card total $295. (Each room: $68 + tax $5.75=73.75 per night) Strange enough, the AARP never sent to me via email a booking conformation, nor any sale slip or receipt. I downloaded from the web site a “cost summary”. When our 8 travelers arrived at Motel 6 in Lodi, we found that the regular rate for rooms we booked is $49.05 ($45+tax 4.05). The manager of... read full review »
Filled under: Travel Location: United States
US Airways and Ventura Security in Dominican Republic
Dr. Pedro L. Martinez August 15, 2010
On August 13th, 2010, while boarding US Airways flight 1669 from Punta Cana to Charlotte we experienced the most embarrassing situation perpetrated by an employee of Ventura Security, a "security company" outsourced by US Airways to handle a second tier of security measures for passengers boarding a US flight to the mainland. I was traveling with six passengers, two of which were senior citizens, 86 and 88, on wheel chairs. After going to Customs (Agriculture) and the (Dominican Republic) main security check point, we sat for over 1... read full review »
Filled under: Travel Location: Dominican Republic
Yate Islas Del Rosario / Hotel Coco Liso
markoreilly August 15, 2010
Yo era en Cartagena hace poco y bordé el Yate Islas Del Rosario. Se faltaban chalecos abajo de los asientos. Unos asientos no tenian ningun chaleco. Avisé el capitan, quien se llama Alsidas, antes de salir. El me contestó MUY groseramente que tomo asiento en otro asiento que si tiene chalecos. Es muy preocupante que el capitan de un barco importa 5 la seguridad de los pasajeros. read full review »
Filled under: Travel Location: Colombia
IMPEX UK & IKS MAURITIUS
IKS MAURITIUS IMPEX UK August 15, 2010
Please never us ethe service of IKS Freight service in Mauritius .I used the service of IMPEX UK to send my personal stuffs + car to Mauritius .Though IMPEX UK provided a fair service, they use the services of IKS as freight forwarding agent .I paid IMPEX 1400 gbp for freight . IKS deliberately slowed down the clearance services and charged me 1500 GBP just for clearance ( about 15 days storage) ...all ther price components as multiplied by four /fives time sth enoemal market price .After endless mails I was forced to pay to get the... read full review »
Filled under: Travel Location: Mauritius
Omni Hotel in Orlando, FL
CAcakegirl August 13, 2010
We went to Disney Work in Orlando and stayed at the Omni Hotel Championship Gate Resort. We checked in Wednesday, then out Sunday 08/08/2010... Within those days, our room was only cleaned and beds made ONE day only.. Thursday ONLY... We told the person at the checked in counter and all they said was we will notify the house keeping Manager... BUT still nothing was done.. When we checked out, again we mentioned it. All they said was "Sorry !" That's it ?? Too bad, too sad no one is dead ?? How dare you stupid OMNI.. we were at room# 553 5th floor. I hope you will go bankrupt and everyone will lose their jobs.. read full review »
Filled under: Travel Location: United States
Nightmare experience for my refund
srees August 13, 2010
I have booked tickets in make my trip.com I have faced a very bad Experience for my refund. They took more than 3 weeks for that refund and that too they refunded wrong amount. customer service is good for booking the tickets. after that there are no updates for the flight changes/ cancellations. when i call regarding the same they told me that i have to take care of that. -Sri read full review »
Filled under: Travel Location: United States
jobsleaders.com
charleemee August 13, 2010
I didn.t know that it was a scam, I was really believed that I passed the interview. What I'm afraid of is that I send with them my cv, with my address there. I'm really afraid. What's the best thing to do? I haven't send the money through western union but I'm really concern of my family's safety. Please help me ease what I felt right now. read full review »
Filled under: Travel Location: Bulgaria
E Dreams
Julie Montreal August 13, 2010
I was framed by E dreams and want to expose them as well to spare any other poor trusting client loss of money and time. They take your money then leave you completely in the dark concerning your rental.. you have no idea which company, where they are nothing... I though that before the payment went through the site would ask me to validate..you are paying for this and this etc please confirm your payment but NO, it takes your payment and leaves you in the dark until they send you a voucher who knows when... as if you are going to wait and... read full review »
Filled under: Travel Location: Greece
CLUB 7 HOLIDAYS LTD
mkindian August 13, 2010
SERVICES NOT PROVIDED AFTER TAKING MONEY I HAVE BOOKED A EUROPE TOUR WITH CLUB 7 HOLIDAYS IN FEBRUARY 2010 FOR ME MY WIFE AND MY SON. THE DEPARTURE WAS SCHEDULED ON 27TH MAY 2010. I PAID THEM VISA CHARGES Rs 60, 000 + ALL DOCUMENTS FOR PROCESSING OF VISA. LATER I ALSO PAID THE COMPLETE TOUR CHARGES TO THEM GRADUALLY. TILL 25TH MAY I KEPT ON ASKING ABOUT MY TICKET AND VISA BUT I WAS TOLD THAT IT WILL COME BEFORE MY JOURNEY AND I WAS TOLD NOT TO WORRY AS EVERYTHING WAS UNDER CONTROL. ON 25TH MAY I WAS TOLD THAT MY JOURNEY WAS POSTPONED BY A... read full review »
Filled under: Travel Location: India
travelchacha
drkdutta August 13, 2010
I booked four tickets through travelchacha on 24-07-10 but they are yet to issue me any confirmed ticket. I tried calling them more than 150 times they simply don't pick up the phone. Even if they pick up the phone they assure that I will get the ticket within half an hour, by evening, by tomorrow morning but the ticket never comes. I feel I lost the money. tracelchacha is a fraud company. Kindly help. My booking details- Transaction Acknowledgment Payment Id : TCP24072010000027 Transaction Date : 24-Jul-2010... read full review »
Filled under: Travel Location: India
TSN International
ABV August 12, 2010
This company is a scam. The promotion for a cruise is a joke. The rates and rooms can be obtained just as cheap through the cruise as with them. AND BETTER Specifically Chris and P Mitchell with TSN International have been very rude including hanging up the phone when asked to speak to their boss. They in no way have tried to work with my family in trying to make things better. My family was placed in the worst room avaiable and he is the one that obtained the promotion. This company is a joke and have never been treated so bad as a customer. read full review »
Filled under: Travel Location: United States
Hotel Seven4One
rsdmom August 12, 2010
This hotel was perfect for our wedding venue. But beware of the help they offer you. Make sure to get EVERYTHIING in writing. Do not take their word at face value. We were offered a large discount if rooms were rented the night before our venue. We tried to rent rooms, but the hotel was reserved for another private party, so they would not let us reserve rooms. Long story short...their word against ours...they did not honor the discount. BEWARE!!! read full review »
Filled under: Travel Location: United States
fiestiva reservation group
usatisfied customer August 12, 2010
we set up reservations through the ffestiva reservation group through a time share for a vacation trip to myrtle beach. we made our reservations and paid our money up front to reserve our condo in myrtle beach sc 5 months before our trip and gave them our dates that we would be staying and leaving. everything was set up just a couple of weeks from us leaving to go on vactaion we just happened to check our email and it said recomfirm our dates . so we call and recomfirm our dates they then said i am sorry but your condo will not be available... read full review »
Filled under: Travel Location: United States
SB VISA Fun Family Rewards
Gerald L Dodrill August 12, 2010
I never signed up for this to my knowledge. Was a trick diguised as a free discount. I can't get it cancelled now. read full review »
Filled under: Travel Location: United States
Jet Lite/ Jet Airways
samatya August 11, 2010
My husband and I were recently customers of your airline on my trip to Nepal on flight 7055 from Delhi to Kathmandu on 7-17-10 and again on flight 7056 on 8-2-10 from Kathmandu to Delhi. This is my first experience with Jet Airways, and I must say I am sadly disappointed with the service I received. First of all, for reasons still unexplained to me except for a vague “security reasons” answer, my baggage was held for 4 days in Delhi. I was told by your customer service agents that I could not be compensated for the delayed baggage... read full review »
Filled under: Travel Location: United States
AmericInn
Johndirk August 11, 2010
On August 3 I went to the AmericInn site to reserve two rooms in International Falls, Minnesota, for August 23. I tried the system a number of times but couldn't get it to complete the transaction. It froze twice and I had to restart. There was no notification on the site that the transaction had been completed and there was no e-mail confirmation. After about 30 minutes I gave up – figuring I would try again the next day. The next day I checked my computer and found e-mail confirmations for three rooms. I immediately sent e-mail... read full review »
Filled under: Travel Location: United States
Swami Travles
Armagels August 11, 2010
We bought two tickets of AC Sleeper Bus to Shirdi for 3rd July 2009. The Bus was owned by Swami Travels. On boarding the bus, we found that the seats that we were offered were wet. The reason we were given was that it was because of the AC. But in reality, it was not the case. They were wet because the bus was not maintained properly. We even asked for either a change in the seats or a changing the wet bus seats. But the coordinator refused to offer either eventhough there were empty seats. My question is that when a customer pays for a bu... read full review »
Filled under: Travel Location: United States
REDROOF INN
cutienva August 11, 2010
I RECENTLY STAYED AT THE RRI AT THIS LOCATION AND THERE WAS A OLDER WHITE FEMALE IN HER MAYBE LATE 60S WHO WAS STAYING IN A ROOM UNDERNEATH ME FOR A WHILE AND SHE HAD 2 BIG DOGS AND ONE TINY DOG AND THE DOGS BARKED AND SCRATCHED ON THE WALLS ALL DAY AND HALF THE NIGHT AND THE BARKING WAS SO LOUD THAT THE FLOORS WERE VIBRATING I WORK FROM 12PM -9AM AND I CALLED AND COMPLAINED ALMOST EVERYDAY AND NIGHT WHEN I WAS HOME .THERE'S A MEDIUM SET AFRICAN AMERICAN WOMAN AT THE FRONT DESK WITH A TERRIBLE HORRIBLE ATTITUDE WHEN I WOULD COULD SHE WAS... read full review »
Filled under: Travel Location: United States
InterGlobe
Noman August 11, 2010
Airlines did not inform about flight delay and "remarking passenger no show" then airlines did not refunding any amount. When I contact to the airlines, they said I was sent a sms and mobile is not reachable. when they did not contacted to the travel agent neither phone nor sms. By the other airlines, all are contacting to the passenger before 8 hrs from departure of flight, when they only sms 4:00 am on the same time when departure time is 7:35 am, if other airlines could not contacted to the passenger, then they contact... read full review »
Filled under: Travel Location: United States
accomline, hotelclub
Refer W August 11, 2010
Accomline and Hotelclub are actually businesses of ORBITZ. I saw no complaints under Accomline.com and happily booked my 2 nights hotel room in Ho Chi Minh. Then, when I get the voucher, it stated that ORBITZ has paid to the booked hotel. Only then did I search under Orbitz and saw the long list of frightening complaints. Hope I get my hotel room when I get to Vietnam !! (The voucher looks so plain and w/o even a proper letterhead logo) read full review »
Filled under: Travel Location: Singapore
Best Western Orange County Airport North
Kberain August 10, 2010
My husband and I checked into the Best Western Orange County Airport North with our children. We arrived at our room at 9:30 to drop our bags and head out for a late dinner. When we arrived back at our hotel 1.5 hours later, we got our kids ready for bed before doing the same. When we went to get in bed we noticed a large suspicious stain in the middle of our comforter...which looked to be dried blood and semen, as well as a pubic hair in the bathroom. We notified hotel staff, which inspected the room and said that, it wasn’t clean... read full review »
Filled under: Travel Location: United States
Wyndham Timeshare
Randy Winston August 10, 2010
When my wife and I purchased a timeshare from Fairfield Resorts who has since been changed to Wyndham these people we pacifically asked if the amount of points that we received each year would enable us to have a weeks vacation every year. They told us yes that it would. However, its ended up being that we only receive enough points to have a weeks vacation every other year. I feel that we were lied to and have paid in full for something we did not get. This leaves me to think how many other good people have spent hard earned money and have... read full review »
Filled under: Travel Location: United States
Fantasia Travel
CathyLuna August 10, 2010
Don't waste your time and don't pay a penny. We got suckered and are regretting the time and money. The free flight and restaurant rebates are part of the scam. If you don't take my advice, and buy into the club you will get no deals other than what you can find online all by yourself. In addition to this - their customer service is despicable. Phones calls were not returned, messages were not answered. The Travel Agent had a million excuses from a child with chicken pox to the volcano in the spring to being unable to get... read full review »
Filled under: Travel Location: United States
Hotel collect / Gala Hotels
Franck Oblomov August 10, 2010
Hi, a lot of people knows that Hotelcollect is a scam site, I think wich the new name for the same fraud is Gala Hotels.com They have the same location and are using the data base of hotelcollect. read full review »
Filled under: Travel Location: United Kingdom
Reservation cancellation
Lokanath Giri August 10, 2010
Dear Sir/Mam, We had booked ticket for 3 of our guest PNR no-kxrdko. Due to some urgency we had to cancel the ticket for 2 guests (Cancallation PNR koyjte). When we requested in BIAL counter they told us to collect the refund money from Bhubaneswar counter as you had booked the ticket by cash in Bhubaneswar Airport. When our guest reached bhubaneswar, the counter in Bhubaneswar told the status shows already refunded. We have not reecive any refund neither is Babalore ot Bhuabaneswar counter. Please Look into this matter. Regards, Lokanath Giri Email: [email protected] Phone-9740369068 read full review »
Filled under: Travel Location: India
Summer Bay Resorts (greatvacationsnow)
Shirley A Smith August 10, 2010
I received an email soliciting an awesome sounding vacation package under the heading of 5 days and 4 nights to Costa Rica. As I'm getting married on June 18, 2011 I thought this would be great and excite my fiancee with an all inclusion paid for trip. Afterwards and it's only been a little over 4 hours I'm really scared and upset that I could have been taken from an "high" on upcoming dream vacation/honeymoon. They told me and I kept notes as they went first with a perosn indentifying himself a... read full review »
Filled under: Travel Location: United States
Trip Mate, Inc.
DMEP August 9, 2010
My traveling companion had to cancel her trip due to an illness in her family. Trip Mate reimbursed her the entire amount of the trip. They denied my claim. They said they would only pay the amount it would cost for me to go alone. That's ridiculous! I planned to go on this trip with someone and now I am supposed to go by myself. What's worse, it took Trip Mate three months to decide they'd deny my claim and every time I called, I got a different story. I think I have talked with just about every operator and none of them seemed... read full review »
Filled under: Travel Location: United States
Hotel.com
Maxim August 9, 2010
Having called them early in the day to make reservations in Ireland, we needed 3 rooms. They could only make a maximum of 2 per reservation but assured us they could do it with 2 reservations. When we finally received the confirmation e-mails several hours later, the were several errors. After multiple calls to them, finally asking to speak to a supervisor, we were cut off each time. We finally called American Express to cancel the charge-confirmations and will make our own reservations. read full review »
Filled under: Travel Location: United States
Manish Tours N Travels
Litterss August 9, 2010
Recently, we booked a package trip for Wayanad with Manish Travels, Bangalore after seeing their brochure and the following are the take aways for the mistake we made: 1.) They sent the car 2 hours late (Plan was to send at 6am and the car arrived at 8am) 2.) Due to long weekend, we reached the destination at 6pm instead of 2pm (Had we started earlier as planned - There were fair chances of we reaching in time) 3.) They charged us for Kerala entrance tax (~500/-) and in reality they sent a private vehicle (Not taxi) with a white board... read full review »
Filled under: Travel Location: United States
Railway Catering
Mishka August 9, 2010
Catering staff in train no-2142 on 19-04-2009 were selling product in 3AC coaches at higher prices than printed. Same was complained to TTE, but to surprise, selling continued claiming that contractor has directed to do that. My complaint is- whether contractor is paying sell tax on that and whether he is supposed to sell product like this. read full review »
Filled under: Travel Location: United States
hotel royale lord st blackpool
bennettfamily August 9, 2010
this hotel was the dirtest place we have ever stayed in the owner was swearing and smoking in our faces and the next morning because we were abit noisy when we got in his swore screamed shouted and called us horrid names and shouted abuse at us read full review »
Filled under: Travel Location: United Kingdom
Comfort kit
Birender August 8, 2010
Please refer the Bookin No. CBYJ4H. I that i ticket i purchased the comfort kit as offered by you, but it was not given to me in the flight while travelling and was told by the crew staff that it is finished. Further on query by the staff it was told that the amount which was debited in my ticket is refunded back to my credit card account. Now on perusal of my account it is found that no such amount is credited into my account. Kindly advice read full review »
Filled under: Travel Location: Malaysia
Marriott East Hotel
upset mom 16 August 8, 2010
My daughter stayed her in July 2010 on a school trip. When she was on the bus to come home she realized she had left some of her things in her room. She called me on her cell phone then I called the hotel. They told me they had her items and needed my credit card number to ship the items. I received a pillow and pillow case that was not my daughters. I have called numerous time and they can not seem to find her things. The house keepers were the ones who said they had it. So where is the approximately $75 worth of things. The hotel management... read full review »
Filled under: Travel Location: United States
E - dreams
Travel8 August 8, 2010
I visited the EDREAMS website in the UK. Then I chose a flight from Seoul to Shanghai in EURO. The website showed all the prices in Euro. When the reservation hit my inbox - the price was 107.o5 GBP instead of Euro. I contacted the company. They refused to respond to the query and said I booked it in GBP. I then took a snapshot of the website again. They changed the website and the quoted price after I complained and then just blaimed me. I am still awaiting a refund and had to buy a ticket at the costlier price. I am sending all... read full review »
Filled under: Travel Location: United Kingdom
Ryan King
Medan August 8, 2010
JULY 10 2010, JAL702 FROM HONG KONG TO JAPAN & JAL78 FROM JAPAN TO HONOLULU. MY WIFE AND TWO KIDS HAVE 6 LUGGAGE AND 2 CARRY ON. ONE OF THE BRAND NEW ($400USD) TUMI 28" LUGGAGE GOT DROP TO THE GROUND OR SOME HOW DAMAGED BY JAL WORKER, ONE OF THE TOP CORNER GOT CAVERN IN. AFTER PICK UP THE LUGGAGE AT THE HONOLULU AIRPORT, SAW THE DAMAGE LUGGAGE AND WENT TALK TO THE JAL WORKER, RIGHT AWAY, THEY SAID THEY WILL NOT BE RESPONSIBLE FOR THIS KIND OF DAMAGE. I ASK THEM THIS KIND OR THAT KIND DAMAGE, THE WORKER NAME RYOKO SAID, EVEN A BIG DENT... read full review »
Filled under: Travel Location: United States
1800hotels.com
Mc Coy August 8, 2010
They stole our money by charging our credit card for hotel reservations, confirmed our hotel reservation, then canceled it without notifying us. We found out only by chance because we called them to make a slight change to the reservation. Adding insult to injury, they are STILL open for business even after filing bankruptcy. They offered NO refund, NO alternative hotel room, NOTHING! DON'T TRUST THEM!! read full review »
Filled under: Travel Location: United States
Hotelsvision.com
toneyp August 8, 2010
hotelsvision.com is a fake site, they charged you and they want you to wait 21 days to get the hotel, ie after they will collect your money, no name in the hotel and no booking, the other sites your name will be in the hotel reservation immediatly after you recieve the confirmation.dont take risk and use this site you will loose your money, they are in TURKEY AND GERMANY read full review »
Filled under: Travel Location: Canada

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