The Supervisor in the airport( IKA) prevented me from boarding because of the excuse that my visa situation in Changi Airporti is not clear.I showed her the letter of Singapore's Foreign Affaires Ministry which clearly said that my visa is ok and will be handed in Singapore.She did not listen a word and was not act as it was expected from an EK officer! considering the fact that I missed my training course in Singapore because of this attitude from her and will not have the chance of attending there( It has been planned since 4 month... read full review »

Sir, I had been to thailand for a week long tour and just landed back yesterday midnight in the flight no tg 325. I had a check in suitcase which was locked and got it checked in the suvarvnabhumi airport on 24/7/2009 at 6:15 pm (TG 479300). i had kept a digital camera Casio Exilim in the baggage and thought since i had another one in the cabin baggage, this would be safe in the suitcase. on arrival at the bengaluru airport, when i was waiting to collect my bag, i was shocked to see the lock opened. It was only on reaching home i found... read full review »

I have been working for festiva for a good lenghth of time and looked at the many complaints on the web and so far it seems as though there is a great deal of confusion not mislead people for instance your II book is only for one year. your adventure club is for two years with the option to continue. if you own with festiva you don't have to upgrade if you do not want to although the benefits out way the risks it your choice. you what you contract says it will do today it will always do tomorrow. At any time during our trying to explain... read full review »

I had a ticket from St. Louis to Seattle (with connecting in Milwaukee) AirTran Airways Flight 515 on July 25 2009, with flight insurance purchased. On my way to the airport there was an accident on the highway, so I was stuck for 3 hrs...missing my flight. I got to the Airport, and the AirTrans customer service reps took over 1hour and a half TRYING to figure out how to put a customer on standby for another flight...when they couldn't figure out how to, they FINALLY called a supervisor who told me I couldn't be put on standby... read full review »

We opted to fly to Vegas via Allegiant Air out of Stockton, rather than flying out of Sacramento...BIG MISTAKE! I would never recommend Allegiant Air after what we experienced this past week (July 21-25th, 2009). The plane had little/no air conditoning, and they offered no complimentary water on their short flight (because as the staff said, they "aren't required to offer anything"). It was at least 85-90 degrees in the cabin the entire flight, from boarding to arrival. We were soaking in our own sweat, both to... read full review »

We have stayed at the Riu Palace Riviera Maya from 15 to 29 July 2009. We paid more than 12 000 euro's for the package which includes the air fares from the Nehterlands to Cancun. We have 3 daughters aged 18, 15 and 13 and therefore we booked two roos next to each other. Our eldest daughter has epilepsy so we needed to check on her on a regular basis. We stayed in room 1033 and the girls in room 1034. The problems started fro day 1 when the key to room 1034 just did not work. I went to the reception and told them and 4 hour... read full review »

Four monthes ago I bought two air tickets in EgyptAir site (from Athens to Cairo). Unfortunately I was forbidden to check in because I had no longer the credit card used (note that at boarding time 20th May, the credit card bill was already paid), then I bought other tickets for me and my wife. EgyptAir office personnel in Athens Airport said it will be easy to be refunded. It is not. I proof to them that the four ticket were already paid and a month ago I reach an agreement with Mr Karamanis from Egypt Air Athens office but, unfortunately... read full review »

Worst customer support i ever seen. I called Sudha Travel to make a reservation and i believe Sudha picked the Phone. i am just suprised the way she handled my request. I asked them very basic question like best fare for my itinerary with flexible dates but she responded to me in such a tone that i am just astronished. VERY BASIC QUESTIONS !! but attitude of this person is very bad to respond my request. I am fortunate that i did not made my booking with this agent. Dont waste your time with this Agent. I am sure they will go out of busine... read full review »

want to visit india ? please find full information abount india from www.indian-tour-operators.com & www.indian-vacation.org read full review »

I want to book a bus trough Online, I selected a Bus &Seat also. Then the website asked to select the id for proof, I selected Driving License & i gave the license No where i have a special character, It didn't except & other thing like pan card I have applied it but not got, My problem is how to put the license No with special character. Or their is any other way read full review »

On a recent flight to Cyprus, flown by KLM to Prague and then Czech Airlines to Cyprus, my partner's ticket was checked by the KLM people before boarding. only later to be sent back to Holland because the Czech Airlines stewardess in Prague, the official partners of KLM by the way, said she couldn't read the Dutch on his official papers (he is a foreigner, staying legally in The Netherlands with all the correct papers for it). KLM have done absolutely nothing about it, saying that they have contracts with their partners making... read full review »

I travelled from London Luton to Malaga, paying speedy boarding was useless, we was put on a coach to the aircraft, (eveyone) as i was travelling on my own and being a senoir citizen i am a bit slow, i was not proirity boarding. Then from Malaga to London Luton there was not even a que for speedy boarding, one man had speedy boarding he shouted to the back of the que for a child to join him who did not have speedy boarding they was the first on the aircraft, both trips i did not get what i payed for. read full review »

i also experienced this fraud recruitment of novotel hotel london. When i read the emails received by other complainants, they were exactly the same with what i received from them. They asked me to pay 382GBP to a certain accountant in their office for a payment of visa pin code. So please be careful... read full review »

I was shown a model, and told the unit I was buying would be exactly the same. When we got there it was not near as big or as nice. It had asmaller guest bedroom, no granite tops, no plasma televisions, it was probably in the most undesireable area of the complex. I got nowhere talking with anyone in customer relations. I was told I could be upgraded for five thousand dollars. read full review »

flight to and from ny july 9th and july 17th 2009. could the people at continental be any more miserable? I know why they are going under. Everyone you deal with from check in to the flight crew are absolutely the most miserable people you will deal with. Not one person assisting you seems interested in doing their job. Robots would have been more helpful. If one more flight attendent on our outboard flight told us they didn't know anything about our connecting flight (we were running late ???? don't know why, don't know if... read full review »

Help !!! I am writing this in response to all that have more money than sense!!! Please belive me when you must read everything before you buy!! I have owned timeshares for many years and we use them!!! These types of products are for use, I have stayed at the Boutique resort and It was nice, Mexico is beautiful. Stop living in Fantasy Worl and then Get mad when its not true!!! Sunny Janet read full review »

In April 2008 we purchased an upgraded timeshare in Mexico. Part of the transaction included trading in as equity a timeshare based in Carlsbad, CA. We were put in touch with Holiday Transfer Services who was to make the transfer of ownership. We were told we had 30 days for this to occur so please get the necessary documents to Holiday Transfer as quickly as possible. On July 10, 2008 we received an invoice for $334 for recording fees, taxes and a transfer fee from Holiday Transfer which we paid. In December 2008 we began getting maintenance... read full review »

I have reserved the ticket from chennai to bangalore on 23-july-09, i got money didected from my account but i didn't recive any ticket against the reservation. My bank transaction details below OB1252478IG09285101 TRANSFER TO 30138375629 Please let any one tell me how to get this amount back.. to this e-mail Id [email protected] read full review »

GetUp & Go 2 night vouchers are a scam. My certificates were for 25 destinations, St. Thomas being the most desirable. 7 of the destinations in CA and 2 nearby in Tahoe and Reno for easy weekend getaways for us CA residents. When I called to make a reservation for St. Thomas, I was told it's no longer available and HA was the substitute. Given that I had recently returned from HA and there are thousands of resorts there, it is not a good substitute. Later I called again to make a reservation in Sonoma, CA, and they told me that... read full review »

I worked there for 11 months. This company won't even want to hire locals who really need work, instead they hire foreigners from China, Taiwan and South America to work in jobs such as Housekeeping and Janitorial. These "college students" come to work under a contract of 35 hours or more for 7 dollars an hour. I started working for $6.95 and I wasn't the only one, there were four locals but we have benefits after three months. These foreigners don't. They live under inhumane conditions in their rooms across the street... read full review »

IN THE CONVERSATIONS WITH THE SALES REP. AT THE CLUB REGINA, WE DISCUSSED TRADING IN TWO PREVIOUS OWNED TIMESHARES. OVER AND OVER AGAIN WE WERE ASSURED THAT ALL WAS GOING SMOOTHLY AND TAKEN CARE OF. WE HAD NO INTENTION OF KEEPING 3 TIMESHARES, AND OPTED TO KEEP THE NEW LOCATION IN MEXICO FOR THE LOCATION AND EXCHANGES. WELL, LOW AND BEHOLD WE NOW OWN 3 TIMESHARES AND THE PEOPLE IN MEXICO CAN'T BE REACHED. I DO GET E-MAILS FROM THE MEXICAN LOCATION TO HURRY AND PAY OFF THE SALE PRICE WITH DIFFERENT OPTIONS. WHEN WE REPLY AND... read full review »

Writing this to help other people. When I booked my cruise, RCCL customer service department failed to tell me that if the cruise you book drops in price $$$-you can call before you sail and get the difference refunded. I found this out after I sailed and returned home. I called them and they said yes its true, but now that you have sailed we can't refund your money. I asked them why not, they just charged my credit card over $500 for my onboard purchases? So they had the information to credit my $600 but basically told me to bad so sad... read full review »

Criminal manager overcharged credit card $450.00. The charges were made in small increments in attempt to escape legal notice. Had to call he bank to have the charges reversed. read full review »

Stupid manager, bad service, noisy location. read full review »

I sent e-mail for issue of certificate of travel in respect of my daughter Akshita G travelled from Delhi to Jammu by IT 3654 on 08 Jun 09 reservation code BZDAOF. This may be sent by e-mail at [email protected] Regards read full review »

Qantas cancelled flights we booked for some Japanese visitors, in poor health, and on a tight schedule. The flight was booked for 10.00am. Qantas phoned (three days prior) to advise us of this, and that we were now booked on their 6.00am flight, same day, reporting time 5.00am. We said "No Good mate - this requires our guest to get up at 3.00am, after a function the previous night. We can't change the rest of their international travel schedule, so we'll take your competitor's flight at 10.30am. Refund... read full review »

Advertised as $100 gas rebate for attending Timeshare Presentation in Napa, CA on 12/22/07 for Global Exchange Vacation Club. We declined to purchase their Timeshare Membership and received a form for "gas coupons" for $100. After coupons in the mail, the details were to mail in a receipt for $20 for each month for 5 months. We followed the fine print exactly, and never received a dime. They are fraudulent and full of B.S.! Don't waste your time with either company. From an honest citizen who has had enough of crap like that. read full review »

They first take 88.00 for a anually fee a year. Then u go online print out a certificate, U mail in 10.00 for the processing fee, then u wait for something in the mail, [about two weeks] then send that off along with 50.00 they say u have to make a written request to get back AFTER your trip and they take 10.00 out of that.You wait for something in the mail again[about two weeks]. Then when you get that back they give you a # to call to book your trip, and they never answer. You get a answering machine that says no one is available and leave a... read full review »

In less than twenty-four hours, the points to stay at this resort jumped from 1, 200 (sun-thurs) to 4, 000 points and this must be made only on the day of your stay to be used as ( free room voucher) - that increased overnite ( 2, 800 - normally would be 2 more nites) at this rate: The weekend ( Fri-Sat.) went from 3, 200 to 10, 000 points same as above to be used as (free room voucher) for that nite only- ( 6, 800 - 2 nights average) when it was brought up to the rewards center, attendant stated, that's our policy and when presented... read full review »

oN jULY 5, 2009, my wife and I embarked from california to San Juan Puerto Rico on a vacation planned foor one year. All tickets were purchased and paid for. All documentation was sent in including passport numbers. To make a long sad story short, I lost my passport on the trip to San Juan to board the ship. Upon arriving, even though I had valid California ID and some other documention, which by the way, the passport agency later said was sufficient. we were denied boarding a "closed end cruise" ( one not needing a passport) and... read full review »

I was hoping to purchase an annual ITIC card. Due to some issue on the application policy, I proposed to the service personnel to mention to the company to review its policy. And the service provider arrogantly told me: "We are a big company!" "We are not interested in customer's feedback." "We don't send back your documents if you are not buying the card. You have to come to our office to collect the documents. Unless you buy the card. Then we will post it to you." STA is a big company I can't... read full review »

I have dealt with Studentuniverse.com twice and both times felt like I was being conned. I booked a flight with this sham of a travel agency and had to jump through several hoops to get an actual conformation. Their customer service department is completely useless. I was told by a service representative that they cannot even communicate within different departments BECAUSE SOME DONT HAVE PHONES. The second time that I dealt with this site, I booked a hotel in Glasgow, Scotland for two nights. I received an conformation number and payed the... read full review »

Worst Service of all, Travel with Greyhound its much better at-least they are trustworthy - this company doesn’t has its own busses and they do not have any control over there travel partners in once you pay them they take their cut and pay to China Town Bus Travel Companies they will forget you. 1) Me and my family traveled on one of their tours, they said they will pass all my reservation information to the Bus Company which they did not so when I went to China Town there was no seat for me in the bus. 2) They provided my family... read full review »

I would like to raise up my complaint regarding the service in your flight when i going to Malaysia for holiday. I have made my booking on March'09 and have choose the seat during my booking. Unfortunately when i on board on the flight our seats is change for twice. My flight is EK004 and EK342, my seats is change on the flight EK342 seat is 24D and 24E, then we change to 24G, 24H, during the flight nearly take off they change our seats to 23D and 23E. I dont' know why your airline let choose our seats and they change it on the... read full review »

I am writing to strongly complain about a hotel booking my riends and I made for a stay in London last week.  We booked a hotel for the Marriot Marble Arch for the 17Jul09 until the 19Jul09. When we arrived at the hotel there wasn't a room available for the category that we booked.  We had planned a dinner get-together with a colleague and her husband who live in Scotland, and who come especially to London to meet us for dinner. As the room wasn't available upon our arrival, (we were told to sit... read full review »

To Whom It Might Concern: On 6/28 I booked a round trip flight from Sao Paulo, Brazil (GRU) to New York (JFK) for both my parents. Immediately after providing my financial information I received an email confirming the transaction. My parents arrived at the airport only to find out there was no reservation and the confirmation code provided was not valid. The tumult generated was great. My father is a Parkinsonian patient, 78 years old, and my mother is 69 years old. This stress represents a hazard to their health as they were... read full review »

All Star Vcation marqueting is a big time Scam. People are rude and very nonprofessionals. I call to make reservations to Cabo and then later to cancell and was told that there were no refunds of money only credits for the next trip reservation. I then tried to squedule a diferent location and was told i needed to pay extra money. No hotel names were given to me as to were i was to be staying. This company is a Big time red light they are crooks. read full review »

Over a year ago, I foolishly signed up for Spirit Master Card and a Membership with Spirit Airlines for cheaper flights. I never used the credit card nor the membership. One year later I receive a bill for the annual fee on the credit card. I called and they canceled the card and the charge. Now, several months later, I see a charge on my Discover Card for 39.95 for the membership, which I thought I canceled. I called the number Discover gave me and cannot get a person. The recordings are only interested in airline reservations. I called... read full review »

I, on the advise of my son, had a room held until check-in on the 10th of July 2009. My bus pulled in late because of issues with the driver and number of passengers needing to board the bus. When my son finally picked me up it was close to noon and he refused to let me stay in the motel. It did not look like it was advertised on the web site and to put it bluntly the Sandy's motel in Decatur, Il looks far more appealing. I checked into the Econolodge down the street because it presented a neat and clean appearance unlike that of the... read full review »