I booked our honeymoon in Aruba and decided to stay in the tradewind section of the Mariott. When I arriving we explained that we were on our honeymoon and would like a quiet room. We were instead summerged between to families that had kids that woke up at 6am. This would have been fine if the walls were not paper thin and I couldn't hear everything that was going on as I lay in bed in my own room. The walls were so thin taht I heaerd the man next to me drop the soap as I was taking a shower. The beds were also extremely hard and the way... read full review »

THE ASSISTANT MANAGER, JUDY, IS A EVIL MALICIOUS HUMAN BEING THAT DOES NOT HAVE A HUMAN BONE IN HER.SHE IS THE DEVIL IN DISGUISE !!! SHE IS RUDE HATEFUL TO GUESTS AND HER COWORKERS. SHE IS A DISGRACE TO THAT HOTEL.MY COMPANY STAYED THERE FOR MONTHS DUE TO THE CHEAP COST.YOU DEFINITELY GET WHAT YOU PAY FOR IN THAT HOTEL.A STAFF WHO IS BOTHERED BY ALL REQUESTS AND QUESTIONS.DIRTY ROOMS.OUTDATED ROOMS .1970 GREEN CARPET -GOLD CURTAINS.BEDS LIKE ROCKS.PILLOWS LIKE MARSHMELLOWS.AC THAT DOESN'T WORK.RUNNING TOILETS. NEVER EVER EVER STAY... read full review »

Incident We have been on cruises before and choose the Carnival Imagination because of our 8 yr.old twins. Well first off the ship has poor customer service, wait staff is poor, they have only one deck they serve a buffet on and it is crowded. When you ask a staff member a question they don't know anything or cannot understand you. Asked several times for a comment card never received. Staff serving alcohol and you say no they were very rude to you. Took a excursion to Playa Mia and everything was broke, the boats, the straps to the ice... read full review »

BUYER BEWARE!!! My story from the beginning: My partner and I are attending a much anticipated lecture in London on the 25th July, and we were looking on-line for the best flight offers on Saturday the 4th of July 2009. We came across the city jet website and saw that we could get return flights from Dublin to London City airport for €119.70 per person return. We entered in all the details to book for 2 of us, and entered our credit card details and went on to confirm the booking. However, it was denied as we had insufficient... read full review »

I supposedly won 3 trips, whereas I had to pay only the administrative fees, which I paid last May, 2008, and I asked for reservations to Punta Cana in February, 2009. They never sent me any confirmation in writing and then I did not get to go on the trip because they said they never made the reservation! Now they say that I have to travel after April, 2009. Now I made arrangements for April 16th, and they still have NOT sent me anything confirming my trip! My credit card will not reimburse me because they say it is after 90 days from payment... read full review »

A letter submitted to the Edgewater Hotel about our experience. After speaking with one of your employees on Saturday, they suggested I contact you about our stay at the Edgewater Hotel on June 11th, 2009 through June 14th 2009. It was suggested we talk to the owner, but were unable to locate him while we were there. I realize that when calling to make reservations, the customer service representative we spoke with takes reservations for more than one hotel and may have inadvertently given us the wrong information, but this is the... read full review »

Hello, I'm not sure if I'm a little late in joining any class action law suit. I have been researching all the complaints against this company and they all happen to be the same as mine. My husband and I went through the exact situation as a lot of people. We were promised the exact same things and were told that the property was deeded and we would be able to re-finance. They even drove us back to our hotel in a limo and bottles of champaigne to keep us happy that we had invested in a very good deal. Now we are stuck with an... read full review »

At that airport they acted very suspicious with us, sent us to the next building over to have a drink, and tried to get us to take a plane on a flight separate from our luggage. Once to our destination of Dangriga, I noticed that my smaller checked bag (looks like a carry-on) was completely rummaged through. I had $400 American dollars stolen as well as my brand new ipod. I am 99% positive it was someone at the Belize City Municipal airport. The Belize Airport has yet to respond accordingly to our complaint with anything other than a... read full review »

I receive a call from Resorts Condos Plus a month ago and I was skeptical at first because I had read complaints for timeshare resale companies. The sales rep told me he had some families interested in purchase and set up the sale for me. The process took a little longer that I expected but after 3 months I receive the check. This people really works.. read full review »

the flight was from pune to bagdogra, PIN no NUIOFJ, ON 13 JANUARY 2009, DUE TO WEATHER problems the flight landed late in delhi, and i missed my connecting flight. the officials told me that they will refund me the fare within a month, but nothing has happened yet, i am still waiting for the refund, please send it soon.i have spoken to archana and anu they have asked me to write a mail to expedite the process through customer care please let me know if you need any further information from me you can reach me on 09421003210 {m} or 02026852081{home} or 09823276427 Waiting for your quick action on this issue. read full review »

Lily from Hong Tai was the tour leader for our tour. She really lacks the knowledge in this area. Give us extremely poor service. If she does not know how to deal with customer matters, better tell us instead of giving us the wrong info. So we got scolded by the local tour guide because we take Lily's words for it. In another occasion, when I am ontime back to the meeting place, she talked very loudly and I was very humiliated because everyone thought I am late. No doubt I am the last one but it does not mean I am late. I am extremely unhappy with this tour because of her. read full review »

I am appalled with AirAsia's service standards. It is absolutely atrocious. I was informed via email by AirAsia that a particular flight (Senai - Bali) has been cancelled and I immediately responded by enquiring the options open to me. There was no response to my email. Then I called them. Each time I was put on hold for eternity. I finally got through to them and requested for a flight reroute (SIN - Bali) on the same dates. AirAsia was brazen enough to mislead by stating that they do not operate the flights from Singapore... read full review »

I waited a long time to take a cruse. Three years ago, my hubby and I finally got the opportunity to do so. The rest of this situation can only be chalked up to stupity. I got an email for a free cruise to the Bahamas from a new cruise line called Caribbean Cruise Lines. Please do NOT confuse this with the reputable Royal Caribbean Cruise Lines. Caribbean Cruise Lines has suckered Carmen Electra into being a spokesperson for them. Poor girl, hope she comes to her senses. Anyhow, I replied to this email just to see what was entailed. First off... read full review »

i recently spent two nights at this establishment and almost immediately upon checking out i realized that i had left behind a small bag containing a small portable hard drive and nintendo dsi game system. i immediatley imformed them of the situation not anticipating sny problems. however, upon calling i was told that i would have to call back the next morning before noon. i called first thing the next morning. at that time i was told that my bag was not found nor turned in by hotel staff. after much insistence about locating my bag i finally... read full review »

I returned to my room around 11:30 pm and my the bedding was stripped and not made up . I contacted the front office and the girl that was working said it was not her fault because she worked the afternoon shift. I had to ask her if I was expected to make my bed so I could go to sleep, and she had then asked if she should send someone to make it up for me. When someone finally did arrive( the girl whose fault it wasn't) I continued to express my displeasure with, and she had the nerve to tell me not to complain to her because she wa... read full review »

We need to get the word out before more innocent people get scammed. The Villa Group and UVC are in the process of building 2 new resorts and you know what that means, they need more timeshare owners. If only they honored what they sell... that's all anyone wants, no more, no less. The Villa Group or UVC does not seem to care about their existing customers and they do not tell the truth in their sales presentations. We have tried to fix our issues with just about everyone with the Villa Group and UVC and they have done absolutely... read full review »

Booked on Flight 366 from Seatac to IAH. Continental delayed flight 366 because of 'weather' reasons for over 4 hours. Staff in Seattle and in Houston did none of the following: Did not post delay on their flight status webpage, did not send trip alert, did not offer alternative day scheduling, provided selective meal vouchers and then either denied that they were issued or claimed to have 'run out'. I saw and handled vouchers for flight 366. From boarding gate to Executive Customer Service--the response was the same... read full review »

DO NOT book your vacation through BookIt.com! We booked in march for our vacation in June. We traveled from Michigan to Kissimmee, FL. When we arrived at the address of the place we were to check in and receive our keys - IT WAS BOARDED UP AND FOR SALE!!! Here we were, on a Sunday evening (4:00pm), with our 5 children (who were miserable from the drive across the country), in the middle of a "much less than desirable area" with NO ONE to help us. We called BookIt.com multiple times only to be transferred or disconnected. After 4 1/2... read full review »

I am very surprised that an Italian run cruise ship provided mostly mediocar food and wine, most of which I couldn't eat becasue it was so bland or fishy/salty. They published their food supply list at the end of the cruise and it was apparent that they do not pick up fresh food at port but instead use many thousands of pounds of frozen seafood and vegetables. The mostly Indonesian and Balinese crew were nice but MSC didn't bother to train them. Also due to complete ineptness, it took over 2 hours to leave the ship at our first US... read full review »

We were at the fountains resort at orlando florida, since saturday july-4- 09 till monday july-6-09, then when it was time to check out we picked everything up and put it at the car, my husband and his brother in law went to the pool and me and my husband's sister her daugher, her son my mom my daughter went to the theme park "Magic kingdom" we had just arrived to the theme park when my husband calls me and asked me if i had gotten his gold chain and his watch, and i told him that i dint put it away, but then he tells me oh i left... read full review »

I have been waiting for a refund from Best Price Cruses for over 4 months. Best Price Cruises is a travel agency located in Florida and also doing business as Vacation Superstore Network. I purchased a cruise on NCL through Best Price Cruises and requested a refund for a 3rd person in a cabin, which was fully refunded by NCL. It is NCL's policy to send the refund to the travel agency if the booking was made with them. NCl sent the refund to Best Price Cruises over 4 months ago. I have contacted this company by telephone and email at... read full review »

Well the cleaning of the rooms werent very clean. Also we couldnt take coolers by the pool even though we had kids that drink juice and water. The front desk people couldnt help us . When we went to them and explain to them what the situation was. They did all of that in order for everyone to purchase from the bar . Even though we did purchase from the bar . They still didnt understand that . My daughter cannot drink softdrink she drinks juice so I think they should change that policy. Anyways I am not staying in that hotel anymore. read full review »

they are sending emails regarding vacancy in jobs? i just want to know if this is scam or not. this is the email add that had been used to me.. Hilton Hotel" <[email protected] read full review »

I have a serious concern with MAKEMYTRIP's horrendous approach to doing business. these jerks feel they can treat us whatever way they want to ... I booked a ticket and had to cancel some 6 weeks back, number one they charge my card for the ticket then charge again for the cancellation fee while the consumers are expected with 2 way money stuck up with them for how long i dont know ... I mean what is this guys ...had i known this kind of a business practice with no ethics no responsibility whatsoever. I feel like I have followed up a... read full review »

We saved our money for many years(working very hard). Dreaming with the most increible vacations. We arrived to Los Cabos, Mexico; a beatiful destination. Everything looks just perfect, my eyes saw an amazing sunset, the wind was so warm... All looks so great until we went to Hacienda Encantada Resort & Spa and then our worst NIGHTMARE began... We were invited to an investment presentation, the sales representative "Rick" Told us that we were in the perfect moment at the perfect time. Hacienda Encantada Resort and Spa... read full review »

i made a booking by phone at central reservations. when booking i verified more than 3 times what was included, beds, balcony view, parking and breakfast. i paid in full as we are due to visit shortly. i got an email confirmation but their was no mention of breakfast. i emailed and got reply back to say it was not included. i replied explaining that it was quoted and their must be a mistake. a reply came back saying no. i phoned and explained again what had happened, a very rude woman basically said to me that was how it is take it or leave... read full review »

Hello, Your company is listed ad agent for Impact Corp Group of Canada, I can not find this company nor a working phone number. We purchased tickets from Paradise Dream vacations who are not out of business. Discovery Cruises does not acknowledge the tickets that were sponsorded by Impact Corp. Group The tickets are now out of date. I have been trying since June of this year to try and get my money back or validated. The tickets were suppose to have been for two years and four people. Ticket numbers are ICG-1469, ICG-1327, and... read full review »

I am Mr. mahesh Yadav, i lost my bag when i was fling from mumbai to (Germay), if any one will find bag please contct Feureda Autositze GmhH Cusmmer office neuburg Robert-widmer-str.1 86633 Neuburg/doneu Deutschland. read full review »

A warnning to all people travelling to Thailland, this agency is very bad, do not deal with them. they can charge double money with minumum service. they can change the date of your travel or you transport without informing you. They misguide the tourist by telling him wrong information about the hotel market. They pay Tuk-tuk to bring innocent tourist for them, and like this they are still surviving. They will warn against other travel agency like they are Honest. They spoil completely your journey and there are some more... read full review »

I feel that I have been scammed by Le Bonne Vie Travel and Dream Vacations Internations. I am trying to get a credit back but they scam you by you signing away all your cunsumer privileges when you attend the presentation. Please do be very carefull I already contacted my Credit card company. read full review »

Last year we were given ticket vouchers that were offered to us for taking a later flight. When we try to use them we are told that there are no flights available. They said that the tickets could be used to go anywhere. They kept my wife and I on the phone for over an hour pretending they were checking different dates. It was all a scam. I finally asked for any day of the year at anytime of the day, and I was told that there were no seats available. U.S. AIRWAYS never again read full review »

Dear Mr Sean Bentel. I.m filing this complaint because on June 11 i was to leave Philadelphia Airport in route to Ontario CA. But when i got there they had canceled my flight, And rerouted me on another flight and here where the problem comes in. My flight was suppose to take me from Philadelphia to Dallas /FortWorth where i was to meet my Daugther who lives in Dallas on my layover, But since your company rerouted my flight i could.nt see my Daughter who i having seen in over ten years .Instead they put me on a flight that had me laidover in... read full review »

We went to texas on delta airline April 3, 09 it rained .When arriving in Georgia the flight was delayed, 8 of us traveled toghter, had to seperate because they couldnt get us on the same flight, upon return we missed our flight, but no compasation on the tickets we had to get a hotel room for an extra night and purcash new tickets at full price.so we paid another 1, 048.00 for 6 tickets to return to Chicago after paying over 2.500 for 8, round trip tickets to get there. I will never fly delta again. read full review »

I HAVE A MAJOR COMPLAINT, I HAVE BEEN A LONG STANDING MEMBER OF AMERICAN EXPRESS. THIS IS THE FIRST TIME THAT I USED MY POINTS TO TRAVEL. I BOOKED A TRIP ID#391811545794 ON JUNE 30TH, JFK TO PALM BEACH ROUND TRIP, 5 NIGHTS AT THE RITZ CARLTON AND AVIS CAR RENTAL. THE TOTAL WAS $2, 034.54, MY POINTS WERE DEDUCTED $683.19, MY BALANCE WAS $1, 351.00. I MADE THE RESERVATIONS. THE HOTEL DID NOT INCLUDE BREAKFAST AND IT WAS A DELUX ACCOMANDATION. MY SISTER WANTED TO JOIN ME ON THIS TRIP AND SHE CALLED JET BLUE, RITZ CARLTON ON THE SAME DAY, TUES... read full review »

There is nothing in our contract about the Special Assessment we are told we need to pay. This is on top of our maintenance fee. If we need to make an exchange through RCI we need to go through Raintree and they never have any trades for us. A big rip off. read full review »

After cancelling product March, May &July 09 I was still charged 49.95 & 4.95. I was told refund would go to Bank Card. On advice from my bank, I cancelled Card, therefore card can not be credited. I requested a check refund, was told only Corporate could do that. I would like to be contacted by corporate to arrange this refund. trislim rep would only give me email address no phone number. read full review »

Mexico Paradise Getaway is a giant scam! Do not use there services for any reason what-so-ever unless you want to be scammed out of at less $400.00. There will put you on hold, schedule vacation time with you and then a few days before pull the rug out from under you and tell you there is trouble with the trip and expect that you will reschedule, and then keep repeating this process until the you are scammed out of the $400.00. Then they will tell you that you will get your refund between 2-6 weeks and then keep extending the deadline. I still... read full review »

Please don’t ignore this message It’s has been very hard for us to get in touch with someone there, they are thieves and in addition they are cowards who do not have the courage to answer my emails At the presentation, Torrenza tried to sell us a timeshare and in order to do so, they guaranteed the purchase of our Mayan timeshare for 49, 900 USD and because they were still under construction they offered us to rent Torrenzas timeshare for five years to give them time to finish the construction. They rushed us to sign the... read full review »

I was due to travel on 18th March09 from Manchester to Islamabad via Dubai on Emirate Airline. Unfortunatly due to personal problem I was unable to travel that day. I like to request full refund of the ticket. It has taken long time to respond but I was tied up with other issues. Please deal with my request and let me know asoon as possible. read full review »