LOCATION: South Africa
ABSA Money Builder
ABSA SHOCKING SERVICE
This is my second complaint against ABSA and everytime I receive no service or replies to e-mails.
My first complaint went to the ombudsman and took two months to solve.
If I send an e-mail to ABSA I expect it to be answered within 24 hours. Your standard response to an e-mail is we will get back to you ASAP between your working hours 08h00 to 16h00. If you cannot do that I suggest you increase your staff or your staff's working hours.
I am living in China and you must respond by e-mail, if you... read full review »
First for woman insurance
I’ve cancelled my premium with First for woman today. Firstly, when you try to call either the lines are down or you hold for at least... FOREVER... to talk to someone who actually seems like they can help you... I’ve signed with them in June 2008 and I was told I was going to have a fixed rate for 12months... Low and behold in April 2009 they decided to deduct more than my usual premium because they say the rates had gone up. Well, that’s nice isn’t it? When I tried to explain to the consultant that I have a fixed... read full review »
Acer PD116
I took my Acer PD116 Projector into acer to replace the bulb on 10 March. Sounds like a straight forward job right?
After Acer called the following day (12 March) to collect the projector, We got to acer and waiting 30 minutes we were told that the bulb was apparently the incorrect one and they requested an extra day to complete testing and was assured that they will courier the projector the following day to my business address and being a Friday this will arrive on the Monday (16 March).
Monday nothing arrived so I phoned on Tuesday (17... read full review »
Seller of travel #ST23944 Summer Bay Resort's
You today's winner summer
please review the bottom info
I was told I have won, then after keeping me on the phone after saying hey this call is costing me as Im phoning from South Africa they guarantee me its a free call,
I have won a cruise no money involved I dont have to buy anything to qualify for my cruise, but at the end of the call is I dont pay US$800something I get nothing, also if I dont give credit card info immediately I dont qualify, so I tried to reson with the man saying I dont have my card let me get it... read full review »
SGH-M620 SAMSUNG-083-550-2744
Dear Sir/Madam
MY NAME: E.N MAZIBUKO
117 PRTER ROAD
DUNNOTTER
1496
WORK TEL:011 363-2977 EXT LAB
HOME: 011 734-2606
I got my cellphone of the following number:083-550-2744 on the 16.03.2009 Monday from MTN.But since from then I did not receive most of the calls I only receive about 3 calls.
The message I got is that”This number is not available on the MTN network”
Then I also received a lot of complaints from my friends, family and companies telling me that this number is not working they also got the same... read full review »
Standard Bank
Standard has been sending me from pillar to post, I can't seem to get any form of help with my complain.
I am unhappy with the service I received
My account was closed without the bank notifying me. when i inquired i was told that no one knows the reason for closure and the responsible person. Salaries at work were processed today, this means i'm not getting paid because i have no account. Deposits and debits were made last week - again guess what?!, they all bounced. Now I've incurred unnecessary costs and penalties from my... read full review »
Incredible Solutions
About two months ago I bought a computer from a large retail outlet. It recently developed software problems I took it back to the store concerned after placing it in a cardboard box that it came in so that it would not get damaged. I even wrote fragile on the box. The manager of the shop tookd the tower to Incredible Solutions in BP centre to get repaired, A technician by the name of Moshe worked on the computer about four days ago the manager was phoned to collect my tower which they had placed in the box I had sent it in. The manager did... read full review »
Amazing Transport & Warehousing
I have had to put up with problems with Amazing Transport and Warehousing from the start. They told me their rates would be less than the average as they were not there on the day to give me a quote. They were not available. The rate I received once they had all my furniture was more than double the companies i called. Only upon numerous phonecalls was the rate changed to almost half as their accounts department obviously knew I had been cheated.
I spoke to Joe yesterday on the phone and he said I had to accept the below conditions as he i... read full review »
Sakyno, Fordsburg South Africa
I have approached Sakyno for a device I bought, FM modulator, I went to repairs to indicate that I presume a fuse has been missing in the device, they then took me to other similar products where there were no fuses as well. I then asked them that perhaps there is a mistake because the packaging clearly indicates fuse replacement, the staff were not sure themselves, they then approached "STEVE" the owner of Sakyno, they had indicated that I talk to "Wonderful Steve", they came with mer and posed the same question to Steve... read full review »
mrs k panchoo
i can not log on to my account to veiw my balance on the mega bytes and my payment deatails pls help me read full review »
pasqualina and sara freder
I was scammed by Sara Freder and Pasqualina. I deposited money in her account yesterday and I am conscerned if whether I need to change my banking account or not. I did a wire transfere. Please advise read full review »
Plugz1
Within the past month I have had to buy two pairs of nike boots. Both of them were tearing at the seams.
I don't expect to spend that much of money on faulty products.
Nike T90
and
Nike Mercurial.
Is their any way I can get a refund of some sort? read full review »
Kelvinator Freezer
We purchase a Kelvinator Freezer KI26OUF from Witbank Hi-Fi Corporation on the 24/12/2008, the freezer started to over freeze, we phoned Witbank Branch several times regarding this problem, on the 11/3/2009 they said we must fax them the slip and they will send out people to fix it. On the 12/3/2009 a person from “Air-con & Home Applainces” phoned and come to "fix" the freeze, from there on the freezer didn't freeze at ALL. All the content that were in the freeze went rotten, because of that... On the 16/3/2009 the... read full review »
Telefunken 74cm TV
i purchased a 74cm Telefunken TV from Hi Fi Corporation in Rustenburg on getting the TV home it did not work at all so we exchanged it the next day, the new TV worked well for two weeks and then started getting big blue and purple spots on the screen, we then sent it in for repairs, after 23 days of waiting we returned to the shop and was told that the 21 days is not calender days but working days, this is not stated as such on the HI-FI Corporation adverts and service terms and conditions. Please look into this.
Regards Clive read full review »
SHAIKSHOLDING
Dear All,
Beware of this company he is sending creating dozens of gmail account and sending mail as below..you may also receive such kind of mail. SO BE ALERT BEFORE ITS TOO LATE...
Email of this fraud :
[email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]... read full review »
Samsung - SGH-F250
On the 17th June 2008 my twin sister and I woke up to find a man in our bedroom who then proceeded to rob my family and I of our belongings leavings us traumatised and unable to contact the police as he had taken all our cellphones aswell.
The very next day my mother - who is a single mom - then took us too replace our stolen cellphons in the hope that this gesture would ease our trauma somewhat. Because of the knowledge that my mother does not have a lot of money, she urged us to take cellphones that are of high quality and that would... read full review »
mcdonalds / usa / south africa
Making a complaint to McDonalds - hit yourselve on the head it would be easier - I was promised by email I will be contacted - they just never said when, it has been a week already since the first phone call, and still nothing happens.<br />
<br />
I see the store hygene and quality is not only lousy in South Africa - McDonalds - I'm Pukin it<br />
I feel sorry for anybody eating at McDonalds - along with the old oil and stale burgers. Its a ripp off. read full review »
sos protect insurance
On the month of Jan 09 i was aproched by the guy called Justice nchabalang, who lied to me saying that he is selling insurance but i can fax them if iam interested he was busy filling the form and wanted me to sign and i did if i had known ill say these people are using muthi cause you never see that they are scaming you when i was home i check those documents that when i realised that i have already agreed to hav my account debited i sent justing an sms stating that he must cancell my pilicy cause as far as i know i was going to fax them if i... read full review »
MTN Cellphone Top up 75 contract
I entered into the Top up 75 with MTN in June 2007 and agreed upon stop order payment. Somewhere around June 2008 due to insufficient funds in my bank account my payment bounced. I made arrangements with MTN and deposited the required money into their account. I was not aware that MTN would no longer take money from my account to settle the next installments. This went on for about three months and I was alerted by the letter of demand from VVM Attorneys. I made a payment of R200.00 and another one of R175 into MTN to settle the matter but the... read full review »
DSTV Multichoice
I suggest that Multichoice should change their name to multirepeat - you guys do not think the viewing of movies or programs through - I think you should plan the viewings more and get rid of repeats.
MM1 - Movie magic channel 1 is over sized all the time, who on earth is manning that channel - if any???? Doesn't anybody know that this is a problem????
Home Style Discovery and national geography - First you guys annoy us with the most idiotic mobile ringtone ads - then you drive a viewer crazy by broadcasting the same ads from the... read full review »
mtnsp
I have been without comms for 10 days now. I have lodged an official complaint at mtnsp but no respone.
Please help. please call 072 271 5328 if you are willing and able to deal with my problem
thanks
[email protected] read full review »
HE LONG COMPANY INC
HELLO
I ORDERD A CELPHONE SIGNAL BOOSTER THRU THE SO CALLED COMPANY SEVEN DEALS ACORDING TO THEIR WEBSITE I SHOULD HAVE RECIEVED MY ORDER WITH IN 2 WEEKS IM SORRY TO SAY BUT IM WAITING ALREADY FOR 3 MONTHS AND STILL NO DELIVERY FROM THE THE SO CALED SEVEN DEALS SUPPLY COMPANY.
I TRIED TO REACH THEM ON THEIR E MAIL ADRESS BUT NO REPLY WHAT SO EVER FROM THEIR SIDE ACORDING TO THEIR WEBSITE THE COMPANY POLICY ENSURES 24 HOUR RETURN ON ALL CUSTOMER COMPLAINTS BUT THAT OBVIASLY DOES NOT HAPPEN THE WAY THAT THEI PROMISED ME
ON THEIR... read full review »
Virgin active - Westgate
on Wednesday(11March 2008), I asked Virgin to fax me a copy of the timetable for a studio class.I attended the Step 1 Beginner class only for the instructor to deal personally only with his regulars as it was a intermediate class.Six of us walked out and i Complained by Lee Anne on duty and she said it would be sorted out.To date i have not heard a word from anyone.I had a caesar with my last baby and cannot for health reasons do a heavy class.What now...I pay my membership and get this pathetic service. read full review »
mac donalds
i am a self employed entertainer, and i often call for drive through at above mentioned, there is a young lady working there that i often see during a day when i take my chilldren, she`s is very helpfull and polite, but i belive that she is mentally handicapt, now on sat going into sunday 15/03/09 approx 12.30 this young lady was put to work outside picking up rubbish with bare hands, as i call there often i know of macdonalds policy that night staff are not allowed to leave premisses, i talked to the girl, and she was upset to be outside but... read full review »
sports and fitness club
on the 10th March 2009i was called to come and collect vouchers from this gym, since they were running a promotion. next thing they made me sign a membership form saying a won some sort of a deal. Now i called them today 13th March 2009, telling them that i will not be able to afford their fees, and that i want to cancel the membership they are telling me it's a binding contract. The whole time i kept on telling them that i need to go home and think about this they told me that i have to take the deal or it will fall away. I need advice on how i can get out of this contract for i have never even been not even once to the gym. read full review »
MTN South Africa
I refer to a debit in my account for R1350.00 for the above contract. Kindly explain to me how is it possible for a cellphone contract be so high when its used 8 times a month. I have returned the cellphone & contract to MtN that was under the above contract & I was not aware of I don't understand why one has to pay so much for a contract that is not utilised. I want my money refunded before the end of this week & want this contract cancelled with no charge to me with immediate effect as MTN has failed to service my needs and... read full review »
Nedbank
Have just received an advice from Nedbank informing me of a reduction in interest rates of 1% on a home loan. This was expected as the SA Resrve bank reduced their prime lending rate recently. However, when comparing the monthly administration charge of R39.90, mentioned therein, with the previous advice of 15.12.08, which was only R17.10, I am astounded to note that this is an increase of 233%. And that is after receiving a brochure from the bank recently stating "Great valusebanking, simplified" and "Pricing it right for you". I just wonder how the bank can introduce this rip-off in the present economic climate. read full review »
Wendy
Look I need you to get on the ball and correct your wrong please. I did not authorize this 94.89 charge to my card.We have sick children and need that money now or you will force us to get and attorney. Thank you hope to hear from you soon. read full review »
freelotte
I am a student and I do not have a credit card to call my prize what is the next thing that i must do to claim it. As i have recived so many remainds that have told me that i have to cliam it. I have only have a debit card as I am a student and do not work.
I would like you to please help me with these, as i see it Im the only South African that has won this prize this month.
My cellphone number is 083 238 2682 and i live in KwaZulu Natal, a student in Druban Univestiy of Technology read full review »
LG south africa
my LG washer/dryer combo gave me an error code, i logged a call for the repair, i was informed that i had to pay the call out fee of R427, 50 before anyone actually came out. I made payment on the 16 Jan 2009.on the 19 Jan a technician by the name of Regan came out, he informed me that it was the PC board and he would phone me with the price of the PC board the next day. He NEVER called. 2 days later on the 21 Jan, i phoned Cape Electronics(LG cape town) to find out the price of the part. The lady that answered knew nothing about it and said... read full review »
DR ZABAKEDES
Refusing to give a heart patient a renewal prescription or records of 20 years wrth of heart surgery, medicines etc. read full review »
Gamestores
On the 01 November 2007 I had purchased a PS3 from Gamestores.
3 days later I had returned it as the product was not to my satisfaction.
I was assured that the funds would be credited back to my credit card but it has been over +- 2years that it has not been credited.
I was gullable and didn't think anything and assumed the money would be put back to the card.On checking my statement recently as far back as 2 years ago I have noticed that no credit had been made even though the product has been returned.
I need my money back and I... read full review »
HOME AND HOUSEWARE ,PARKTOWN
I ordered a french country bed, queen in size from these idiots.On arrival not only was the bed the incorrect size definetely not a queen size but the general paint job looked like I had let my 3 year old loose with a paint brush .This bed cost in excess of 1 R10 0000
On trying to resolve this issue with the owners, I was told that it was my mattress that was at fault .Clearly this was a botch job but they would not take responsibility.Naturally they would alter it at a cost to myself .Yet another 1000 .
I would like to dissuade anybody... read full review »
Audi
Received $1.500 in free gas vouchers at the time of purchase of the new vehicle as an incentive to agree on a purchacing price.Haven 't received a dime yet.It has been 6month, since the date of purchace. Unable to reach a vendor.Will seek legal councelling... read full review »
Homemark
Bought the Milex steam iron system.The heater element fused.Homemark refuses to sell me a new element, we have to send the complete machine to some agent who in turn sends the machine to their repair department.It took the agent one week just to send an email to find out if such a part exists-phone call would have been faster.It seems like a money making racket by wanting the complete machine so they can charge for the labour.Please beware before buying any homemark machine-problems begin when something goes faulty. read full review »
Juan Roberts
I am receiving a transaction on my credit card stating "BURRULA INC III 8667970326". I have no idea where the billing is coming from and would like assistance on this please. read full review »
Kuipers
I engaged with MTN in a cellphone contract in beginning of February 2009. Signed a debiet order for payments to be deducted from my bank account on the last day of every month. No deduction was made at end of February 2009, no itemised billing was received. On 06/03/2009 my cellphone was temp suspended !!! read full review »
Defy eye-level oven
My oven was bought by the builder it is 2 years old. I accidently bumped the oven door with a glass lid - the lid did not break, but the glass in the oven door shattered. I called Defy and was told by a technician the the glass shattered because it is safety glass. He refused to discuss the possibility that there may be a fault in the door since it is very unusual for an oven door to break that easily. He put the phone down when I challenged him. I have tried calling a manager at Defy without success. read full review »
Overdraft
Last (2008) year I made an mistake by logging on to the internet banking website and accidentally reducing my overdraft facility by almost R6000. Needless to say, this put me in a very bad Financial predicament. I contact Standard bank, and after a long battle they have agreed to re-instate my overdraft to what it was on condition that they will reduce it by R1500/month until I have reached R3500 overdraft. Close to the end of last year I decreased my overdraft to the required amount of R3500. When I logged in to Internet Banking again at the... read full review »
Holiday Club Packages
In 2003 we were called by a representative from Equtac saying that we had won a prize and that we were requested to attend one of their meetings to claim our prize. Foolishly my husband and I went to the meeting and signed on after being told that we had to give a ONCE OFF PAYMENT for a lifetime of holiday pleasure at discounted prices. Unfortunately as soon as we were able we started trying to book vacations and to our displeasure every effort was made to disallow us our request since we had bought to few point! After two years of paying our... read full review »
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