Called in to enquire cost of nail kits. Was pitched a package suitable and agreed to view a sample before purchasing. When arrived to make payment there was no sample to view. Hanisa the supplier assured us everything that was spoken off will be in the kit. Payment was made and collection of the goods next day. Upon fetching of the goods 1 kit worth R300 was given and payment made by myself was R1000 for 2 kits inclusive of everything. When approached the supplier a 3rd party (Hanisa’a sister) assured us that there was a... read full review »

I bought a pair of shoes at Truworths Bayside Mall with my credit card. Next day I went shopping, wore them for about an hour, went back home when I noticed that the right shoe made terrible cracks on the upper. A rude staff lady said all shoes does that (strangely the left one was still perfect! ) and they cant give me a credit for it, as it had to be sent to quality control and that it would take about three weeks before I'll know what they decide to do. IN THE MEANTIME I WILL HAVE TO WALK BAREFEET IN THE COLD FOR LACK OF MONEY TO BY ANOTHER PAIR! (we are pensioners ) at another shop of course! Bad, bad service I'd say. read full review »

Dear Sir / Madam On 04 Dec '10 we bought a lounge suite from Russells in East Rand Mall for cash. Within the 1st month, the material on one of the couches came loose from the fixed cushions. We reported the matter to the branch on 19 Jan '11. The stock clerk went out of her way to arrange for the couch to be collected and sent to the supplier for repairs on 29 Jan '11. Montani returned the couch to Russells, claiming it had been fixed. Russells returned the couch to us on 18 Feb '11. To our dismay, it was not fixed. I... read full review »

Beware of doing business with Milk Deco - run by Candice Brophy. She takes your money and then never delivers your order despite numerous promises when she does actually finally respond to the many voice mails and e-mails you leave for her. She promises one delivery date after the next and nothing is ever forthcoming. She then promises a refund which is also never forthcoming. There are a string of complaints against this company. read full review »

in 2008-11-27 i received a3500c sd nokia which i received from above-mention company.the package details of it reads as follows casual chat 100 monthly subs:R99.AFTER RECEIVING THE PHONE my father passed away, then the whole thing affected and frustrated me the whole year, then i discovered that they are deducting an insurance for the phone an amount of R72 UNTIL the contract end in 2010-11-30 but at the beginning of this year the amount R187.90WAS AGAIN DEDUCTED from my account until April month now can you please give my money back... read full review »

Ms Chanda Kapande, the tenant signed a lease of the house in Observatory, Cape Town, South Africa on the 1st April 2011 for the rental of R10000 pm. The second week of April she came to the property noticed a few things that were not to her liking and sent us an email to say that she was not happy and wanted those things sorted and since she wanted them done right away she would go ahead and get someone to do those things and would send us the Bill - please note that the repairs were not things such as a leaking tap or a broken geyser - it wa... read full review »

i got a navig8 [wish there haed office sad they did not suplly to them] and the box was open when my wife got it [witch means that it was a demo model] and now they dont want to give me my money back or help me!!! Donnavan the manager of the store dont return my calls and when i got there today he was very rude. i want them to sort this out i can belve that vodacom has dropped there standards like that and i will asure u that nore me or my family will ever take out a contract or by any thing from them again read full review »

I have bought this cell phone on the 24 August 2010. After a week's use I went back to this shop and complain about the battery of the phone - it only lasted about 8 hours. The shop assistant explain about android and aplications on the phone and that it takes a lot from the battery. I paid R3230-00 for this phone. I told the shop assistant that I am unhappy with the phone and rather want a refund or change of phone. He insisted that I take the phone to the Sony Ericson workshop which is called SSS Cellular in Boksburg. My phone was returned with a new battery, but now only lasts about 4 hours. I paid a lot for this phone - what should I do now? read full review »

on the 24/05/2011 @ 10.45 i visited KFC - Gateville and ordered 4x 4 zinger wings, the lady Beulah told me that it will take 7.30 minutes and she asked me if i will wait and i said ok and paid R 47.6 with my credit card . After 12 minutes she call me and told me that they only got 3 x zinger wings and that the lady at the back was at fault . She than tell me that i must wait for another 7.30 minutes if i want the other wings . At this point in time i was already 20 minutes in the store . So i could not wait as my lunch time was over . i ask for a refund and left . read full review »

I had an agreement with Afriwolrd to relocate my furniture in March. I paid deposit of R684.00as requested, however the service was not rendered(Afriworld never came on the agreed date to collect furniture, only called at night on the following day to advise me that the truck got stuck). I had to make other means of transportation. I have been communicating with this company and todate, six months later, I still haven’t received my refund(as they promised), still no word from afriworld. I logged a complain with Consumer Affair... read full review »

I went to spar two days ago to buy things for my house and every item the cashier scanned was higher than the store price. And i spoke to the store manager about it and he insulted me in front of everyone and asked me not to come to that shop again that i am a criminal. That was my biggest embarrassment ever in my life and will not rest about this until i get justice. Am thinking of opening a case against them before contacting the National Consumer Forum. Charles [email protected] read full review »

We whant to know we bouhgt Huggies little swimers 11 -15kg and when we put it on it torn on the side we wanted to go and exchange it and Pick and pay say no they cant help us because on is out can some one help us because now we sit with ones that we cant use the code on the pack is barcode: 0 36 00018342 9 my telephone nr is 083 284 7784 we will apreciate if we can go and exchange it. Thanks Engela read full review »

As a small business entrepreneur and also a single woman that struggled to sustained myself and kids, i am COMPLETELY DEVASTATED toward FORD MOTOR SA (as a big fish in the motor industry) thats causing MAJOR DISTRESS /MAJOR LOSS OF INCOME and above all BRING MY BUSINESS AND COMPANY'S NAME DOWN !!! Being the owner of a succesfull driving school for past ten years without no monitory aid from the government or any financial institution, because of my patience, integrity and perseverance, I have no other option as to lay a complaint... read full review »

On 19/4/2011 amount of R502.88 was paid for ad to appear on 28/4/2011. Ad never appeared. Jacomien and Esmerelda promised reimbursement. Promised 19/5/2011. No luck read full review »

recently i paid R380 to obtain a package which is needed to do online surveys for companies, this money incl.R85 for postage via speed service..this money and application form was paid & fax on the 5/05/2011, parcel was to arrive within 2-3day atferwards..via numerous email to the company, i have obtained no response except for the answer via email that the package has arrived, yet when i go to the post office, nothing is there & the tracking nr is said to be none existant..this people scam unsuspecting and none working poor honest SOUTH... read full review »

THEY PROMOTED THE CERTAIN PRODUCT FIRSTLY WHEN I GOT THERE THEY DID NOT KNOW WHAT I WERE TALKING ABOUT THE NEXT MOMENT THEY WERE OUT OF STOCK BUT IS WAS A PROMOTIONAL ITEM. ACCORDING TO THE NEW CREDIT ACT YOU MUST HAVE WHAT YOU ADVERTISE OR REPLACE WITH A SIMILAR PRODUCT. THE EMPLOYEES JUST LAUGHED IN MY FACE AFTER I ASK THEM DO THEY KNOW HOW THIS CREDIT ACT WORKS. I FIND THIS TOTALLY UNEXEPTABLE. read full review »

yesterday 2011-05-22 my boyfriend went to kentucky in grassy park victoria road. he purchased a streetwise five with mash and gravy and a zinger burger. the mash and gravy only consisted of gravy, the fillet on the burger was like rubber and definitely not edible. the coating on the chicken was so hard we couldnt enjoy our meal. it wasnt the first time that we experienced this from the same kentucky, but the first time we let it slide but we have bought there several times to experience the same thing. i am not happy with the way they make there food. the srevice is great but the food aint. read full review »

Keringa Petwings Caused death of Yorkie We are from Namibia and I have been looking for the right breeder for yorkies since the end of last year and found the perfect one. The day my baby was born the breeder let me know all the excitement began. Choosing a name buying all the little things she needs and reading up about the breed as this would be the first time me and my family have had the breed of dog. The breeder let us know we can get her when she is 9 weeks old. We asked her do we need to come to Pretoria to collect her so she said... read full review »

THIS MATTER HAS BEEN GOING ON SINCE SEPTEMBER 2010. NO CORRESPONDENCE OR EMAILS WERE RECEIVED REGARDING WHY OUR DEPOSIT OF OVER £500 HAD NOT YET BEEN REFUNDED. AFTER NUMEROUS TELEPHONE CALLS AND INVESTIGATION IT WAS DUE TO A CONGESTION CHARGE. WE WROTE LETTERS TO BOTH TRANSPORT FOR LONDON AND CAR HIRE UK REGARDING THE CHARGE, BUT STILL NOTHING HAPPENED. I CONTACTED CAR HIRE UK CUSTOMER SERVICES TELEPHONICALLY FROM SOUTH AFRICA NUMEROUS TIMES AND EVENTUALLY REQUESTED THAT THE £60 CHARGE BE PAID AND TAKEN OUT OF OUR DEPOSIT AND THE... read full review »

I purchased a Nissan 1400 pick up from this company and returned it for some repairs to be carried out as per the warranty. When they were finished with the vehicle, they parked the vehicle to one side and it was stolen. Now they are telling me it is my problem and they will not reimburse the money for the vehicle! read full review »

i had a dish washer that broke down and after searching on the inter net found appliance repairs in alberton i spoke to a person called percy on the cell number 072 250 1315 that was provided on the web page. He had the machine picked up by one of hie employees on 14/05/2011 and he took it to his workshop, to get repaired. He phoned me with a quote to get it repaired for R950-00 witch i have paid into his absa bank account on the 19/05/2011. He said that the machine wil be deliverd before the easter weekend but up to date im stil... read full review »

Is it just me or are the Sabc presenters against Helen Zille? I've been watching this broadcast for about an hour and everytime a question is asked by the male and female presenter, they make it sound like Helen is taking the ANC's ideas to run their campaign. Not ONCE have I heard an attack against the guy from the ANC!! Every question towards Helen is an accusation. It's PATHETIC. Control the prejudice presenters PLEASE because they are obviously ANC voters as they very subtly attack Helen especially the Male presenter. read full review »

I bought extensions from www.ultimatehairextensions.com for 220 Dollars on the 7th of March. On the 13 th of April they sent me extensions but cheap ones, so i e-mailed "Shannon" who told me to just send the hair back with a note to say why im sending it back and they will send me my correct order, she said its because they are so busy that wrong orders get sent out. I paid to have their mistake sent back to them on the same day, its almost 2 months later and they say they have not gotten the parcel I sent back, yet the South African... read full review »

I bought a king size burger which was not fresh at all, it tasted rubbery, I only realised it when I was inside the bus. I wasted my R37.95 for nothing.I am really not happy about it. The attendent took the slip, my stomach feels funny after eating it. I did not throw the packet. Hoew can people sell food that is no longer fresh. Accordinhg to me it is so unfair. read full review »

I gave birth in 2007 in GMC cape town my baby was fransfered to Red cross hospital after 7days she had an operation there costed R12 000 medishield did'nt pay it I am paying it via lawyers and I'm listed. I have tried medshield to pay for it for 3years I have decided to cancel my medical aid after 14years of being a member. read full review »

To Whom It May Concern, I took my Blackberry Storm II to VodaWorld Repairs about 2weeks ago. I booked in the phone and gave all the faults with the device! Which was "Freezing, powering off, rattling speaker and Resetting" Now, I booked in the phone on Saturday the 07/05/2011. Then to be contact the next day 08/05/2011 at 10.00 to collect the phone. I called to confirm if all was done and the person I spoke to confirmed that it was. I left the East rand to arrive at VodaWorld Repairs before the closing hour. But to... read full review »

THE PEOPLE THAT ARE CHECKING TICKETS IN THE TRAINS ORDERS PASSENGERS TO TAKE OFF THEIR PANTS T-SHIRTS, SHOES OR HIT THEM WHEN FOUND WITHOUT A TICKET THOUGH SOME METRORAIL TICKETS OUTLETS ARE CLOSED SOMEDAYS ESPECIALLY ON SUNDAYS THOUGH THEY KNOW THAT MOST PEOPLE RELY ON THE TRAIN FOR TRANSPORTATION.THIS IS GONNA END BY COSTING THIS COMPANY A HUGE AMOUNT OF FINES FROM THE LAW. I WILL BE VERY GRATEFULL IF THIS MATTER IS BEING INVESTIGATED read full review »

I would like to know if you assist peopele with their problems? Myself and wife are in a situation where we were given a contract and asked to finished on time. The problem now is that, we are paid only for small amount of work we've done and we have 35 people to pay. The person who gave us the contract says, he never asked us to do all the job which we done. WHAT CAN WE DO TO GET OUR MONEY AS WE CANNOT AFFORD A LAWYER CURRENTLY AND PEOPLE DEMAND TO BE PAID FOR THE DAYS OF WORK THEY DID? read full review »

Csi rentals has refunded me my full rental deposit and refuses to send me documentation supporting this action. i would like to get as many victims together and approach the relevent government authority (Gauteng housing tribunal) to launch an investigation into Csi rentals. i can be contacted at: kmasia @massivgroup.co.za read full review »

19 May 2011 I direct this letter to you as a matter of last resort. It is my hope that you will be able to assist us in this matter. I do understand that you might be receiving many of these complaints, but we are desperate. Allow me to retype the letter I wrote to the Estate Agency Affairs Board on the 7 February 2011 with not as much as an acknowledgement of receipt. In November 2009 I attended an Auction for the property – Stand 104 Hurst Hill, Johannesburg also known as 15 Retief Street, Hursthill, Johannesburg. I immediately... read full review »

Hi. I would like to know who I can complain to about the teachers at damelin. I don't understand how people can be content with learning from people who work at damelin because they don't have jobs other places. The lecturers are not trained teachers. They studied what they teach at damelin. I understand that that could sound like a good idea but its not. They have no skills to teach students. And besides that, they are arrogant and they lose our assignments which means me fail at h d of It. Please help. Thank you read full review »

I have been a Flexiclub-member for the past 12 years, but my situation has changed, so I cannot afford the holidays / annual fees anymore. All I want to do now is to cancel my membership, but they keep telling me that I cannot because I have signed a contract. I have asked several times for a copy of the signed contract so that I can take it to my lawyer, but received nothing yet. They want me to sell the points to someone else, but I do not want to "dump" someone else in the Flexiclub mess! ! I am using my children's school fee... read full review »

I deeply disappointed with our suppliers Natal Portland Cement that has been supplying us for many years. We have been the only remix concrete suppliers in Pietermaritzburg for over 20 years. Our suppliers have now wanting to snatch our business from us and approach our clients directly. This causes a ripple effect for us because our small but steady business will not able to compete against this large competitor. We have a staff complaiment of 30 employees with family and this means that they will soon be out of jobs because we will not be... read full review »

To whom it may concern, (please see a copy of an e-mail sent to Multi-choice - awaiting response) Please note the attached scratch Card from Arcadia Home Shopping that was enclosed in the April Magazine from Multichoice. This scratch card competition promises monetary prizes that are considerable to say the least and suggests that all one has to do to become eligible for an initial cash prize of R100, 000.00 is to scratch off the gold panel. Naturally, I scratched away then as directed on the card SMS'd the word WIN to receive my... read full review »

I sent a mattress for sewing of small tear on the top joining corner last year (May 2010) when the mattress came back, the bottom sheet was different and the mattress had lumps in it. (The bed was bought in August 2008) It was re-fetched by the factory for fixing. I believe and mentioned to Serta that the mattress that came back from sewing is not the same mattress that I bought and that it was changed. When I complained that the mattress had lumps after being sewed, they fetched the mattress for fixing of the lumps. These lumps have... read full review »

I'm wanting an e-Mail address at the Credit Card Division of the South African Standard Bank. Nowhere can i find such an address on their website, only telephone numbers which i cannot utilize because i live on a farm without land line connection to the world because of cable theft. To phone by cellphone is uneconomical to speak to a consultant about my query I'm wanting to try and resolve a serious matter with my credit card regarding unsolicited debit requests from abroad. Thanking you, George Terblanche read full review »

I took my car in for a fault to be repaired on at Mercedes Benz. It took a week after which I was told that they have discovered other repairs had to be done as well. I received my car on the 18 April, after which I called the service manager immediately to advise that the problem still persists. He never returned my call. We left 4 messages for him of which he never called us back once. I then asked for the workshop manager whom was busy so I left a message. He returned my call late Thursday afternoon whilst I was having my hair cut. I called... read full review »

I am continuously applying for job positions on the internet, but unable to find where your application forms are. Please could you email me a form to this address [email protected] read full review »

I have been making purchases from this Restaurants for the past 4 years. For the first time today (15/05/2011) the weight of double rack ribs I got was 311 grams instead of the 600 grams I was told about ( x2 Doubles). I cannot justify to pay R 210.00 for this. read full review »