LOCATION: United States
WC Value Plus / Auto Cool
December 20, 2006
The only time I ever used my Debit Card was to order Auto Cool from TV Ad in August 06. The following
month I was charged $48.88 by GPM Auto Cool. That was correct. I also saw a 19.95 by WC Value Plus, which I had never heard of. I was also charged $19.95 in October and November. These (WC Value Plus) charges were NOT AUTHORIZED. The only place anyone could have gotten my info was from GPM Auto Cool. I am filing a complaint with the Attorney General Office and need an Address for WC Value Plus if anyone has it. Also need to know if anyone getting ripped off by WC Value Plus Ordered Auto Cool.
Thanks, Larry read full review »
Home Depot / HomeDirectUSA
December 20, 2006
It's one thing when the disconnect between a retailer's e-commerce engine and its shipping company results in a Christmas present going astray. But it's quite another when the product is one that you need to have in hand before winter comes in earnest. That's certainly how one reader felt when a series of mix-ups between Home Depot and HomeDirectUSA threatened to leave him snowbound.
"I live in southern California and recently purchased a house in the mountains," the reader wrote. "I've been trying to get... read full review »
WindStream
December 20, 2006
If there's one area where telecom companies are far more innovative than any other industry, it's in their remarkable creativity in coming up with new fees to charge their customers. One reader thinks he may have discovered the very epitome of this with his local phone company, Windstream, when he tried to cancel his long distance service.
"Somehow I knew it would have to come to this -- Windstream has figured out how to charge you for no service. I tried to cancel my long distance service yesterday -- we have cell phone... read full review »
BuzzQuotes.com
December 20, 2006
The company required $300 up front to provide qualified life & health ins. leads in a zip area. Leads provided are deducted from deposit. 22 leads were provided most in bad areas, I kept protesting and asking for credit for these bad leads. Some were granted but never credited. So I canceled in writing to Customer Service on their web site. The next day they charged my credit card with $230. I called, asked why since I canceled (also e-mailed). Then I was told by manager, Greg Martin (?) I would get a refund of $258 in Nov (no credit for... read full review »
Upsie Daisy Floral - Champaign, IL
December 20, 2006
My daughter ordered flowers for her grandmother's 84th birthday on Firday(12-15-06). Upsie delivered them to the wrong house and they sat outside for several hours. They told my mother that she should go get her own flowers that they were two doors down. They delivered the flowers 6 blocks away to a duplex that is empty. The floral shop then told her they would deliver new flowers on Sat. Mother waited till 11:30 and had to leave for a grandson hockey game out of town. She called the floral shop and they said they would deliver in the... read full review »
Freightliner M2 / Botrom Seats
December 20, 2006
Warning to truck owners thinking of purchasing a Freightliner M2 with Botrom seats.
I purchased a Freightliner M2 with a 22’ box and sleeper from Alumi-bunk in Feb. 2006.
With in a week of me driving the truck. I was in the hospital with one third of my back injured. I don’t know what the problem is with the design of the truck I am only a driver. The problem could be the Freightliner truck not being able to handle over the road use. Brook Park Freightliner of Ohio sold the chassis to Alumi-bunk. I have been told my... read full review »
Cingular Wireless BlackBerry
December 20, 2006
I bought a Cingular Wireless BlackBerry in Hawaii before I moved to New Mexico. The salesman told me, "no problem, if it does not work you can cancel service and will not have to pay the contract cancellation fee."
After I moved, the phone did not work so I bought a new phone that allows an added external antenna. The salesman told me, "The unlimited text messaging is included in your $49 PDA plan."
Of course, when I figured out that they were billing me an extra $20 per month for the text messaging, they replied... read full review »
Adelphia / Comcast
December 20, 2006
I was quoted a price of $30.00 per month for broadband internet service by an Adelphia sales person at the Jensen Beach, Florida office. After showing the sales person the add for $24.00 a month, I asked and was told that my on going price for an upgraded service of 4.5 internet broadband speed would be $30.00 per month. This was based on a package price which includes TV cable. I explained to the sales rep that my cable was Adelphia but billed through my home owners association. She stated that this was not a problem and I qualified for thi... read full review »
Lithia All American Dodge of San Angelo
December 20, 2006
To make a long story short I just bought a 2002 Jeep Grand Cherokee from Lithia All American Dodge of San Angelo Texas. I purchased my new Jeep around 2:00 p.m. on a Saturday afternoon. As soon as I left the lot I started to notice flaws in our new Jeep, but I couldn’t turn around because my wife had to be at work within 15 minutes, and I had some errands to run. On Sunday I noticed a few other discrepancies that I wasn’t to happy with, but I thought to myself I went to an actual dealership, and spent the extra money so I will... read full review »
ClickInks.com
December 20, 2006
I returned some ink cartridges to Clickinks the day I received them, because they were not what I wanted. (Clickinks promises on their web site that they will give a full refund for any unsatisfactory product.)
Clickinks received my registered mail package on Dec 2; I spoke with Clickinks consumer representative "Melissa" on Dec 4 and she said that the refund would be handled by Dec 6.
It is now Dec 18, and I still have not received my refund. Melissa has sent me 2 or 3 emails in response to my queries, each time saying she... read full review »
Fred Meyer Jewelry
December 20, 2006
Thank you for taking the time to read this. First, I would like to point out that Fred Meyer Jewelry is GREAT, their warranties are wonderful and aside from ONE manager, their customer service has always been excellent.
If you live in the Portland area and would like to receive outstanding customer service, I would suggest you to go 6495 SE TV Highway Hillsboro, OR and speak to Dan, or to their location in Cornelius and speak to Craig. They will treat you great and be very helpful in selling their fine jewelry.
My complaint is about... read full review »
iExploreUSA.com / VaulePlusOnline.com
December 20, 2006
They offer travel packages money off at local restaurants. They claim I can go online and get a free 25 dollar gift card. There is no site to go to.
Value Plus offers gift cards to local fast food joints, rebates at online malls, get a free 25 dollar gift card for signing up, and again no place to go to.
I called the 800 # and cancelled both things right away, and asked for a cancellation code for my own safe keeping. He wasn't going to give me one read full review »
NET10 Wireless
December 20, 2006
My Net10 Go phone had 1400+ minutes as of Thanksgiving Day. On the day after Thanksgiving, I tuned it on and found the minutes was reset to 0 minutes and the due date was reset to 00/00/01 and I was not able to make any calls due to the 0 minute. I called the customer line at 1-877-836 2368 and I was on the phone for at least 40-50 minutes talking to the technical rep who had a very heavy accent and it was so frustrating as we don't understand each other and had to repeat things over and over again. She had me enter a series of codes and... read full review »
Waffle House
December 19, 2006
I submitted the following on the Waffle House website....partly for my own humor and because it such a horrible experience.
To Whom It May Concern:
This incident took place last night 10/24 at around 10pm. My girlfriend and I went to a movie Newport, KY. Afterwards we were extremely hungry so I suggested we go to Waffle House, or Wa-Ho as my some of us affectionately call it. My girlfriend had never been to a Wa-Ho so I was sure that she would enjoy her first experience at your restaurant. I would consider myself a loyal customer to... read full review »
Dell's Financial Plan
December 19, 2006
Buyer beware! Do not purchase a compute from dell corp.,under the so called"interest free plan". This so call plan does not exist. Their interest free plan has an annal percentage 29.99% and i am a preferred customer. Can you imagine how much the interest would be if i weren't a preferred customer?
I purchased my computer in April, 06, after seeing a promotion advertising no interest for a year. This was on t.v. And also in a flayer.
After three months, here comes the interest. After many many phone calls, and not being... read full review »
Network Solutions
December 19, 2006
After going through a very bad experience with previous web host and registrar, I decided to switch to Network Solutions sometime this year (2006), thinking I was making the right decision.
My choice was based on the information I gathered after visiting their website and talking to their Sales people, trusting that the information they gave me was accurate.
I was very clear from the very beginning about what I needed. I was looking for a hosting package for my three websites that would be compatible with my current shopping cart and... read full review »
Wild West Domains
December 19, 2006
Wild West Domain is Ace of Space's affiliate registrar, which turned out to be another sore spot. Wild West Domains, a company based in Arizona, dragged their feet to transfer my domain names. First, they said it would take 60 days for the transfer to take effect. When I asked why such delay, they invoked ICANN regulations. I checked ICANN's website and found out there are about 8 instances when a registrar may deny a transfer, and my case certainly didn't fit any of those. Each time, Wild West Domains would give me a different... read full review »
Ace of Space
December 19, 2006
Thought you've found the right web hosting company? Think twice. This article is based on a true story. What appeared to be a simple issue of secure certificate installation turned into a "nightmare" that cost my Company thousands of dollars in financial loss.
In early January 2006 we decided to update our Digicert secure certificate so as to reflect our new company name and address. I contacted Ace of Space, my former web host, about the steps I would need to take to get the new certificate installed on their servers. The... read full review »
Remax One - Webster, MA
December 19, 2006
I am writing to inform your readers of a business deal I was in with Melinda Titus, with Remax One, at 27 East Main Street, of Webster, MA. While in the process of purchasing a home that they were advertising, I had tons of problems with either no returned phone call or long delay’s in their responses back to my real estate agent as well as my Fiancé.
I am a first time home buyer and do NOT think that buying a home should be as stressful as Ms. Titus with Remax One had made it for my fiancé and I. Due to all of these... read full review »
Tata PCO Connection
December 19, 2006
I got a PCO connection from Tata Indicom and my number was 09217390987 in June end 2006. It is installed at Bathinda in Punjab. It gave problems right from the very beginning. First of all when I got the connection I was told that if there is more than Rs. 500 balance in account I can get validity extended by buying Rs. 100/- voucher. But when the time came I was told that Rs. 100/- vouchers has been discontinued and you can get the recharge voucher of Rs. 1100?- I refused than the dealer came to Rs. 500/- when I said that he is not honoring... read full review »
Clerk of Courts in Dixie County, Ellen C. Sands
December 19, 2006
Dear Governor Bush,
I am having a problem with the Clerk of Courts in Dixie County, Ellen C. Sands (Clerk of Courts) is refusing to talk to me at this point, she said I needed to talk to the Governor. It is regarding a piece of property that I bought at a Dixie County held Tax Deed Auction on the Court House steps on
October 12, 2006 at 11:00 A.M. I bought, Paid in full that same day for the property, my check has cleared and the Clerk of Courts is refusing to issue me my Tax Deed, because she is claiming the original owner came in 12... read full review »
Foot Locker
December 19, 2006
My wife recently purchase a pair of Nike sneakers from Foot Locker at Plymouth Meeting Mall, Pennsylvania. I did not like the style and a few days later I went to the store in the evening to exchange them. I looked at the selection and did not see anything I liked. I gave the salesperson the receipt and asked for a refund. I was told that due to the credit card being different (my wife's vs. mine but same account) they could only issue a store credit?? They would not place the credit back on my card. While in the store I called the toll... read full review »
BathLiners of Michigan
December 19, 2006
BathLiners of Michigan 1080 E.Maple Troy, Michigan 48083. This company put in the large walk in shower bath at the cost of $3500 & a lifetime Warranty which they have failed to honor. Curved shower bar was put up too high for the average shower liner which comes 72" & I needed one for 75". The pegs to hold the corner seat are coming out. I have called numerous times, wrote to the salesman to no avail. I had promise from Ryan who put in the unit & his boss Tim to correct problem but that was just lip service. Should I also call Better Bis. ? read full review »
The Mobile Solution
December 19, 2006
The Mobile Solution owes me $50 from a phone I returned to them but the manager incorrectly refunded as cash rather than credit. I was told by the new manager that this was a mistake but that the check would be mailed to me within a few weeks. It was now been well over two months and I still have not received a check. Worse, when I tried to find out about the status of my refund, I was treated rudely, given no information, and hung up on. Below is a copy of an email I sent to the company:
I am writing you to request that you immediately... read full review »
Express Camera / Sigma Lens
December 19, 2006
This is my inquiry to Sigma Corp. about the Sigma lens I just purchased from Express Camera.
I am in the process of purchasing a new lens for a Canon Rebel XT from Express Camera.
This lens was suggested over the 17-85 Cannon lens for the shown price I have contacted the store to find out why I do not see this lens listed in your catalog at this price? I see the same lens (18-125) at considerable lower price.
The store ad indicates a list price of $1489.99? I was told after placing another call after my order that thi... read full review »
Advantage Human Resourcing
December 19, 2006
This complaint has gone to the BBB and the FTC with no response.
In October of 2005 I was living in New York City looking for employment, I was referred to Advantage through a friend who had been working there herself. My friend gave me the information and told me to contact Krystal Boninsegna for a position with American Express or one of their other clients.
After I sent in my resume to Ms Boninsegna, I went into Midtown Manhattan office to register and to take some tests. The first time I went into Advantage was sometime in... read full review »
The Habitat Company
December 19, 2006
On the afternoon of 10-18-6 I received a call from Kim Walker, an employee of the Habitat Company that works in the Lafayette Towers apartments where I currently reside. She stated that since I failed to inform her 30 days prior of my lease ending that I would be charged for an additional months rent.
My lease ends on the 31st of October 2006.
I have been there for exactly 12 months.
I told her that I was never informed of or read it in the lease agreement. Her response was, "It's in the lease, and it's a Michigan... read full review »
Costco.com
December 19, 2006
I ordered a bedroom set online at Costco.com on 11 Aug 06. The website promised 4-6 weeks for delivery. My credit card was charged on 11 Aug for $3,727.48. I received an email on 24 Aug 06 stating that my furniture was shipped on 23 Aug 06 but I cannot check the status of delivery. Then six weeks passed without hearing anything about my furniture. I called Costco.com and was told that Costco.com had to check with the delivery company because they cannot check the status of delivery themselves. After two more phone calls to Costco.com customer... read full review »
Compass Bank - Vehicle Loan
December 19, 2006
Compass bank is trying to repossess my vehicle - stating that it is a third party or "straw" loan which they are stating is illegal. The story... while in between jobs and my other vehicle failing me my mother purchased a 2005 Dodge Dakota in her name - I am driving the vehicle and making the payments. There have been numerous times that they've stated my payment was late because I did not put on the check the state the loan originated out of - hence charging me late fees - but the loan number and account number were both on the... read full review »
Lowes Home Improvement Center
December 19, 2006
I purchased hardwood floors and needed the glue to install them. I went to Lowes to the flooring dept. where I was told what glue to use. Upon reading the label it read "Not For solid wood". I pointed this out to the so called PRO and was told that my flooring was considered plank and it was the right glue. I installed the floors and within 2 weeks it was coming up. Come to find out that my 3/8 solid hardwood was put down with a water based glue. My floor is cupped and coming up. I went to the store spoke to a manager who admitted... read full review »
OmegaStores.com
December 19, 2006
I purchased a $749 2007 log splitter from OmegaStores.com. The check was deposited on Oct 6th. I can not get them on the phone or the internet . They do not respond to my E-MAIL., I have reported this to the bank fraud div of BofA today. They are still taking orders by phone as that is the only number that responds but not with a live person. read full review »
Nobelcom Cards
December 19, 2006
I am writing about the problems I had with Nobelcom, the calling card company and the way they were nicely resolved. I searched the internet for a card to call my family in Latin America. I gave up my previous provider after they charged my excessively on my calls and refused to give me a refund. I won't mention any names, I'll continue with my story. I found some cards from NobelCom, that had some really low rates for my destinations so I bought one to see how it works.
This is when my problems start. As I started calling... read full review »
MovieLand.com - [email protected]
December 19, 2006
We received an email from [email protected] which apparently is in charge of a porno web site called www.movieland.com. They stated we ordered these movies.
We do not watch porn or order porn movies on our computer. We then received harassing phone calls from 1st credit of America demanding we pay 54.99 because we had been turned over for collection. I would advise anyone to watch this company. They said we settled out of court for the 54.99. Beware of this company. read full review »
Home Depot - Gulfport, MS
December 19, 2006
I live in Waveland, MS and after last years massive hurricane season you would think that the local corporation that flooded the airways with “we care” commercials would really set up their hardest hit stores on the Gulf Coast, Louisiana and Texas coastal areas with staff members who could help. Not only had Home Depot failed to provide any type of customer service, but their management team and staff members could actually care less about providing any. We along with thousands of other homeowners on the Gulf Coast need new... read full review »
Fingerhut Axsys National Bank
December 19, 2006
I have received a collection notice from Fingerhut Axsys National Bank from island national i have never had credit with them and it was issued in 1998 i was between 15 and 16 yr old. What the hell is that? read full review »
Seaside Inn Bed & Breakfast - Seaside, Oregon
December 19, 2006
We are respectable people, I'm a Marketing Manager for a web design company in Portland Oregon, my sister is a lawyer in Newport Beach California and our mother owns her own pre-school in Beaverton Oregon. We are clean, friendly people who travel a lot - yet just wanted a quite weekend at the coast. We would NOT recommend this Inn mainly because of the staff. The breakfast was yummy, the room was clean (but tacky, it was the Seaside Beach room - looks better online!), and it was nice to be right on the beach. But please read below:
-... read full review »
Magazine, Inc. - Virginia Beach, VA
December 19, 2006
If someone calls your cell phone or home & tells you that you have been entered in a contest worth a lot of money... know this, It's BS! Magazine, Inc out of Virginia Beach called me with the same line trying to push some magazines for $ 3.96 per month for 48 months... I wasn't thinking about the BS contest when I decided to go ahead & give em my Debit Card Info, I just like to read and the magazines I signed up for were interesting enough for the small price. However by the time this clown finished his spill, he told me he... read full review »
X-Treme Scooters
December 19, 2006
I sent for 505 model gas scooter, electric starter has never worked, pull starter broke, sent for new one, cost 22 dollars, they sent wrong size, would not make refund for this error they made. I will not pay 22 dollars for another one, so scooter sits in garage, also I have x-treme 360 electric scooter, they sent new tube, cost 16 dollars, walmart has it for 4 bucks, will not give me refund, they are rip off artists. read full review »
American Therapy Products
December 19, 2006
Ordered a therapy chair, May 23, 2006, which was to be shipped from their Florida plant, in Plant City, made a large down payment, and chair should have been delivered no later than 90 days, cannot get any answers to why there has been such a delay, it has been 5 months, plus a few days...
American Therapy Products
2655 Teaster Lane, Suite 65
Pigeon Forge , TN. 37863 read full review »
ComfortScrubs.com
December 19, 2006
online company....comfortscrubs.com.
I purchased scrubs from the above company online. When I received the scrubs, I found the color to be substantially different from other manufacturers I have purchased from. The color was so different that it does not match with everyone else at work. I cannot wear the scrubs. I emailed the company in hopes of getting a refund only to hear that they do not offer refunds....period. They offered me an exchange but I need the color that I ordered. I feel it is their fault that their color does not meet industry norms. They should refund my cost.
Thank you,
Patrick read full review »
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