CATEGORY: Electronics
George Foreman G5 Grill
I Purchased a George Foreman G5 grill online from Costco July 2006. I have used the grill 2 times and have been shocked 2 times. The first time I was rinsing off chicken breasts and my elbow accidentally brushed up against the metal bar; it sent a significant shock through me. The next day I had a piece of chicken in my right hand and grabbed only the rubber part of the bar to lift the grill when I received another significant shock. I have not used the grill since. I contacted Salton customer service and was told to take it back to Costco;... read full review »
Strauss Photo Technical Customer Service
I recently purchased a Philips 42PF7320A/37 on April 21, 2006 after researching other brands because of it's excellent picture quality rating. I purchased your product through Expo Electronics online with a manufacturer's warranty of 1 year included. When the TV was delivered May 5, 2006 it was damaged. So I called Philips customer service number 1866-845-3578. The technician provided me with the following local companies for repair:
* Strauss Photo Technical Service (202)-529-3200
1240 Mt. Olivet Rd. N.E.
Washington, DC... read full review »
Nokia 2100
I wish to register my complaint on the following.
already i had done so with a person named 'jackson' on the tollfree nokia number, who said nokia will get back in one week.
this is for your records.
i had given the handset 2100 on date 28/8/06 at one of your authorised service centers m/s Aikon communiucations,kodambakkam high road, at chennai for rectification for dim/dull display light.
he told me that the inner key pad ha sto be changed & later said that the diplay has to be replaced & for which he ha... read full review »
Universal Kitchen and Appliance
We ordered an Equator #375S refrigerator ($1300+ w/tax and shipping) online through Universal Kitchen and Appliance in Studio City, California around July 23rd, 2005 to be delivered to our home in Northern California. Upon delivery, we immediately noticed that one of the shelves’ plastic side rails that allow it to slide into place was completely cracked off, making the shelf useless. The Equator is a very small capacity unit so the loss of one shelf makes it pretty useless. The top back of the refrigerator was smashed in a... read full review »
HP Pavilion PC
I am working for Reliance Energy at Mumbai. As suggested by Shri Prashun Datta, Sr.EVP –IT, I had gone of the above system for home, which was the top of the line when it was bought in. Today he also feels for his recommendation.
I had a very bad experience with my PC and with your technical support; still they are unable to rectify the problems. In the past 10 months, I had sent over 145 e mails, 3 times reformatted the HDD, increased the memory, 37 technical visits of local office technicians at my residence spreading over 60... read full review »
Acer Laptop
I think the attached letter to Acer explains in detail of my concerns, disappointment and frustration in dealing with a despicable company which really should be held to account for its shambolic customer service..surely the worst.
letter is as follows:
Sarita Banyard
Esplex Ltd
Unit M Eagle Road
Langage Business Park
Plympton
Plymouth
PL7 5JY
Dear Ms. Banyard
Without Prejudice
I am compelled to write to an official complain concerning my statutory rights over a laptop that I had purchased through PC World... read full review »
HP Officejet Pro K550
I am totally misguided by the misleading advertisement of HP about its printer HP Officejet Pro K 550. The design of the printer is hopeless. Brainless design, mindless manufacturing and dumping on the customers for their fate. The printer jams more frequently. It takes its own sweet time for the print to come. It is not easy to feed the printer. You have no chance to see and feel, if you have placed the papers in the tray properly or not. The printed doc is thrown out. You had it, once there is a paper jam.
Customer is helpless, since he... read full review »
Digital Delivered
Digital Delivered in New York is also associated with Red Tag Savings (and I received an invoice from Trusted Dealer), however, Digital Delivered is the one that billed my Visa Card.
The facts:
I ordered a Fuji Finepix E550 from Red Tag Savings assuming it was new for Christmas 2005. When I received it the box was not a Fuji box but a nondescript box with the camera and some accessories inside. It was obviously a refurbished camera and it had problems. I tried several times to obtain a replacement and at first they promised to send... read full review »
Washing machine
Your representative Mr. Yadav, removed PCB ONE MONTHS BACK on 24-7-2006 for replacement till date he did not turn up to me when i asked about he answered that it is not send from Bhopal by your rep. Mr. Soni I am fed up and phoned to every one at Bhopal and locally please do the needful immediately. read full review »
Videocon TV
I purchased a videocon TV model no 22NP from VERMA electronics 2161/3 rly. road, Rani bagh, delhi-110034 on 26-05-2006, and it is not working properly since one month for which i m complaining daily to your service center on phone number 39898910 but sorry to say neither i am given the proper correct complaint number nor they are sending their men to repair the T.V. Very bad TV and service! read full review »
LG Mobile Phone - LG M4410
In August 2005 i renewed my cellphone contract and upgraded my phone with an new advertised model - LG M4410. Within two or so month of having the phone the battery started giving problems.
Ok, this one can expect could happen. So i try to replace the battery. To my amazement i cannot find a replacement battery for this model of phone anywhere. I even went directly to LG South Africa Head offices in Capetown and Jo'burg. They don't have it.
Can you get it, I ask? To date no feedback from any of LG's Service... read full review »
Alltel
I've been an Alltel customer for years on end. My problems with this company and their lack of cooperation seems endless. I've had problems in the past with roaming charges showing up on my bill.
When I pointed out that I had not been in those areas of my state making calls, I was told the signal will jump to the next closest tower if the one in my area is not available. I chased them for 3 months trying to receive credits that I was promised but was unable to make any progress. NOW, I activated a second line on my account and... read full review »
GE Profile Washer & Dryer
I have had many GE appliances in the last 11 years, but after my experience in the last three years I will not purchase a GE model appliance again. A 6-year old dryer started chewing up clothes. When service looked at the unit, they said it is more cost effective to replace than repair. So I did. The Profile washer at 4 1/2 years old, started leaking water and the spin cycle would not work. When I talked to the local dealer, similar advice. Replace rather than repair. The previous washer of 7 years died the same death. I purchased (for the... read full review »
Maytag refrigirator
The stainless steel Maytag refrigerator is a very expensive refrigerator that will look great for about a month. The stainless steel doors are so soft that they dent like butter. Maytag will do nothing about it either, so if you want a good stainless steel refridgerator, look elsewhere, this one is a real disappointment. read full review »
Isagenix
I purchased a Isagenix branded shake blender for $50 + tax + shipping for approximately $65.00 total.
The blender blade unit silicone seal was not positioned properly and leaked the first time I used the blender. I re-seated the seal and it worked fine for about 2 weeks when it malfunctioned again. I removed the top after mixing a shake to find the liquid had leaked again. When pieces of the silicone seal showed up in the shake, I realized the seal had not just lifted a bit, it was blended into the shake.
I contacted Isagenix about... read full review »
Whirlpool refrigerator/compressor
I just purchased a brand new side by side whirlpool refrigerator with ice maker in the door and water. All is well with the water and ice, but at almost 3 weeks, yes WEEKS my compressor is shot. My brand new kitchen set is ruined. I also purchased a new dishwasher at my local appliance store, and I am with out a refrigerator for three days due to the 4th of July falling on a Tuesday. I can not believe a product with such a prominent name has crapped out at such a horrible time with wasting almost $60 in meats and other misc. condiments, etc... read full review »
Maytag Washer & Dryer
On December 5, 206 our Maytag Neptune washer started a fire in our home. We have an Engineer's report stating that the cause of the fire was the Maytag Neptune washer. Maytag has shown no interest in settling this matter, says that there is no proof, but refuses to participate in studying the washer. This fire caused over $70,000 in damage and might have caused serious injury or death. We would like for others to know of the potential risk. read full review »
Gateway Computers
I got my computer for 1224.96 and it was damaged, so i called the company and started with that process as i waited forever on hold i noticed that it was the wrong computer. As i explained this to the several people i spoke with none of them new how to help me as if they had never had this problem before in there 20 years of business. When i finally got my refund gateway had stolen over 200.00 of my refund...
Amy
knoxville, Iowa
U.S.A. read full review »
A&E
In late March 2006, I called A&E Factory Service about my 4-year-old Roper/Whirlpool refrigerator/freezer, which was no longer cooling properly (it was about 50-60 degrees in the refrigerator, and 20-30 in the freezer). The first available appt. was approx. 1 week later. The technician who came on that day said that the problem was caused by a faulty default timer, and replaced it at a charge of $210.36, as this part was no longer under warranty. I continued to have problems with it cooling properly, so I called them again and they said... read full review »
LG refrigerator
Last September, I thought I was buying the most expensive appliance in my lifetime and that I would love it. Sorry to say, that was not a reality. The freezer which is supposed to be frost-free has not been working as a frost-free. I had made calls to the dealer TOM'S APPLIANCE, Grand Ave., Chatham, Ontario and in March one of their employees came and took a look at the problem. He said he will tell the owner of the shop and the repairman, and then he left. One month later still heard nothing from them so I called the store and left a... read full review »
Office Depot
Office Depot Rebates: I bought a combined offer for a Compaq notebook and HP printer that offered $250 in rebates. The offer was for $150 from Office Depot, $70 from HP on the notebook and $30 from HP on the combined purchase. The sale was on 5/2/06.
I immediately complied with all aspects of the rebate offers and promptly mailed the three envelopes. Please note that I was extra cautious to comply with every requirement of the offers since I had heard that they would deny for the slightest reason. I carefully cut out the UPC's , filled in... read full review »
Go Video
Before I purchased my DVD/VHS Recorder/Player I did a little research and Go Video seemed to come up as a company providing superior products an outstanding prices. I cannot express how disappointed I am. We have had the Model VR3845 since March 2005 and now find that I have a unit that is dead and unrepairable?
My problem is pretty straight forward I think. We used the DVD record feature perhaps 6 times in the year+ we have had the unit. On the last recording session it seemed to take forever for the write session to complete and eject... read full review »
HP
I purchased a HP PSC 1500v All-in-one printer last fall. I now regret purchasing anything made by HP.
The paper either jams or won't feed at all. I purchased a 1310i HP printer about 2 years ago and it does the same thing, but nowhere near as often or as bad as the 1500v. I am glad I paid under $100 for each
of the printers.
I emailed HP tech dept., but as usual, it has been a waste of time. I was told to reset the printer to the factory settings. Who knows why? I didn't see the reason for it, but I did it anyway. It didn't... read full review »
Airtel
I bought AirTel Pre-Paid phone, and it didn't get activated for three days, in spite of me calling everyday, and those folks offering an excuse that activation may take up to 24 hours (first day), 48 hours (second day) and 72 hours (third day). Then I finally went to the shop from where I had got the phone, got a contact to call from them, and my phone was active within thirty minutes.
Then I entered a Rs. 350- value card, and without using the phone, I found that merely Rs. 12- were remaining in my account. Called them up, and they... read full review »
HomeDepot
On June 1st, 2006 I placed an order on Homedepot.com. I had also placed other orders with different companies that day that were for bulkier items (like a fridge and an a/c unit) and I received those in a week's time. I kept trying to track my order on Homedepot.com tracking page and for over 2 weeks, it said the same thing. 'Order is being processed in our warehouse'. 14 days after I placed the order, I called their customer service. She didn't know much but put in a request to the warehouse to show was going on and ask that I call back 24-48... read full review »
candice
On the 26 Dec 2010 i started having problems with my phone, Blackberry. I had then then taken my phone in to get fixed. The people at Geenstone Autopage had then told me to wait a week to see if the phone keeps having its problem, switching off offten and freezing. after a week of it still ahvinf the problem i went in again, they then told me i needed to do a software upgrade, which me being a female couldnt do so i had to go back the next day with my Laptop for them to do the soft ware upgrade which i did. then then asked me to wait another... read full review »
Cell Phone Shop
said they were going to send a new battery for the phone never heard from them again read full review »
virgin moble
It has been about 4 weeks that I can not receive any 3G data from Virgin Moble on my LG VM670. I keep getting Network Error or Can Not Connect. I can however connect via Wifi, use phone and text. Call a Virgin several time and was told that they are looking into the problem. Still waiting. read full review »
HP LAPTOPS
I am puneet kaur bought a hp mini laptop on 20-Aug-2010.
On the time of buying Hp Offered a "RAKSHABANDHAN OFFER" i.e. a gift voucher from SATYA PAUL worth rupees 7, 000. Its around 9 months we did not get any thing from Hp. I mailed thrice but did not get any response from HP.
My unique redemption code was 2019192. read full review »
Norton Ghost
The Fry's salesman talked me into Norton Ghost ( I knew better) by telling me it would do a "mirror Image" back up of my entire hard drive. After installing I found out it would not! Add to that Symantec is still up to their old tricks on making their software nearly impossible to remove. Windows un-install will not work on their products. Grrrrrrrrrrrrr! read full review »
Sears Kenmore Elite Refrigerator
I purchased a Kenmore Elite French Door refrigerator from Sears almost 5 years ago and paid over $2, 400 for it thinking I would have it for years to come. Last week the refrigerator stopped working without warning and we lost all our food in the refrigerator as well as the freezer. We called Sears and after getting the typical run-a-round for an hour, they said there was a recall on this model. They said it would take up to 10 days to get the part and they would send a repair tech out at that time. We did without refrigeration for almost 10... read full review »
DRI CA.com
On May 17, 2011, this company made a charge to my credit card for $69.99 that was never authorized. read full review »
Garmin Nuvi
Having owned a GPS III, a GPS 196 and GPS 296 I Purchased a Garmin Nuvi in 2009. Just got a letter recalling the unit and sent it in. After a little over week got the unit back with a sincere applology for the inconvenance-- I asked Customer service about a one time map upgrade as the new units now sell for less and come with free lifetime upgrades. I explained that I though that was fair for having to live without my garmin for a week and that the cost to them was obviously much less than the $49 or $89 (lifetime) that I was locked into... read full review »
Micromedics
I sent in a laptop that wasn't working properly, and I had a Buy.com extended warranty. The laptop was sent to Micromedics. They fixed one major problem, but they DROPPED the laptop and sent it back to me with a chunk of one corner of the case missing. Of course I never thought to document the condition of the outside when I mailed it in. IF YOU SEND ANYTHING TO THEM, BE SURE TO PHOTOGRAPH IT!
Also, after it wasn't repaired the first time, I called Buy.com to let them know. They said they were mailing me another box & label. 3... read full review »
MOTOROLA W220
I've compaint to [email protected] on dt 19.11.2010 for my stolen mobile .But no responce read full review »
Bankers Warranty
We bought barcode scanners with Bankers Warranty extended warranty agreement. Called to report one of them is not working. Got the royal runaround for days by phone, email. They did everything possible to wear me down and not stand by their agreement. Finally I gave up. Luckily the cost of the warranty was minuscule and we were changing to different scanner because of unrelated reasons, so I feel lucky compared to the hundreds of people that are really SOL. One last thing that is important. Bankers Warranty offers their fake warranties under a... read full review »
Pconpoint.com
I bought their advertised software to remove any bugs and errors I might have on my computer. After I run the software my computer would not start. Apparently the program removed one of the system files.
I am now trying to repair my computer and had to buy a new one because I need it for my work.
I requested a refund from the Pconpoint.com. It's been 4 days and they still didn't answer my email! read full review »
FreeStyleShop
Ordered shoes April 26th, just shipped today May 19th, after about 9 e-mails back & forth with the infamous Marie Hurst. Took the alotted 1-2 weeks for them to even start contact.. They said the size 9's I had ordered, had just shipped. Stoked. 5 business days later they e-mail and say there's no size 9's in stock.. is 9.5 okay? well fuck, why didn't you just ship those and if I didnt like them I'd return them. Instead Marie said it would take ANOTHER 24-72 hrs to ship the size 9.5's. Now wouldn't it be... read full review »
Cellularblowout.com
ON 10/29/2010, I PLACED AN ORDER ON LINE AT CELLULARBLOWOUT.COM FOR A SAMSUNG A837 CELL PHONE CASE, ORDER#241163 FOR THE AMOUNT OF $5.95 AND $5.93 SHIPPING TOTAL $11.88, ON 10/30/2010 I RECEIVED AN ORDER CONFIRMATION SENT TO MY EMAIL ADDRESS STATING THAT MY ORDER HAS BEEN RECEIVED AND THAT MOST ORDERS SHIP WITHIN 12 TO 24 HOURS AND THEYALSO ADDED A LINK TO TRACK MY ORDER, BUT EVERY TIME I LOGGED ONTO THE LINK AND PUT IN THE TRACKING NUMBER NOTHING WOULD COME UP, I WAS TOLD THAT I SHOULD RECEIVE MY ORDER IN 7 TO 10 DAYS AND AFTER THE 10 DAYS... read full review »
FireFly
I ordered this phone for my son who splits time between my house and his dads. I chose it after researching cell phones for children online. Seemed like a great option. However, I received the phone in the mail with a user guide that said to refer to the "labe belowe during activation of phone". There was no label. I went online, clicked the link to activate the phone, and it told me this particular phone/sim card had already been activated and to call customer serivce. I called about 50 times. No joke. Not once did I get through... read full review »
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