CATEGORY: Home & Garden

Queen Sleigh Bed
July 17, 2008
Purchased this rather expensive bed & mattress set in 1999. (Total purchase was $ 3, 831.94) Had the sleighbed for not even a month and had to return the "Foot board" due to a manufacturing error in the workmanship of the wood. The wood was splitting at the foot bases/stands. We are having the same problem again where a large portion of the wood has split away from the side rails. The bedframe does not get moved as it is sitting on wood floors in a large bedroom. When the bedframe was assembled it was also equipped with pad... read full review »
Filled under: Home & Garden Location: Canada
Awesome Tree Service
July 17, 2008
Keith Thomas was to have cut down dead trees in our yard, ground down stumps, and returned with mulch. He was 2 weeks late in removing the trees and then asked for the entire payment. Once the checkes were cashed, he did not return our calls or to our home. The stumps have not been taken care of and the mulch that we paid for has not been delivered. He made a verbal contract with us wich he is in breach of. He has also taken the money and not provided service for the money. This has one on for over a month. He has told us repeatedly that he i... read full review »
Filled under: Home & Garden Location: United States
Dreamscape Landscape
July 17, 2008
This company was paid for a very large landscaping project at our home. One month after the start of the project 2 large expensive trees died. Owner promised they were covered under warranty and they would take care of it. One year and two months after the project was dropped by Dreamscapes we have had to hire someone else to buy trees and plant them for us. I sent a certified letter to Dreamscapes and they refused it. Besides the trees there were a few other items that were left unfinished and they have promised to finish but have yet to respond to our calls or mail. Beware of this company! read full review »
Filled under: Home & Garden Location: United States
Ortholux
July 17, 2008
I contacted after-sales in Feb 08 re faulty mattress still under warranty. We heard nothing for several weeks, then I got text to confirm delivery on certain date. That morning, after time taken off work, they rang informing it was "out of stock"! Re-delivery arranged. Husband due to be working locally so gave Customer Services his details stating that all calls, must be directed to him. On that morning, I received a call, saying our mattress had been "lost", therefore wouldn't be arriving. Husband later received... read full review »
Filled under: Home & Garden Location: United Kingdom
Tamko Roofing Products
July 17, 2008
I purchased a home in Livermore California in 2001. The roof was new in 1997 and just recently I had a inspection to say the roof shingles that where used are under warranty for pre-mature cracking and that the same type of shingles have been replaced on many homes. I requested a replacement under a pro rated work up and was declined stating that since I was not the original owner so the warranty was not transferable. I do not think this is fair and for me to replace a roof only after 11 years is unheard of! If they sold an inferior product then they should stand behind that product and give me some type of pro-rated warranty. read full review »
Filled under: Home & Garden Location: United States
Champion homes
July 17, 2008
Premier homes sold house with cheap flooring instead of osb or plywood as told they would/foundation is wrong/water leaks throughout house/walls/floors separating. floors entirely warped throughout house. windows not squared screens pop out/no heat and air to back half of house/now none at all/loose neutral/major electrical problems/mold in house around doors and windows/in process of 'arbitration'/absolutely a nightmare/but won't give up. read full review »
Filled under: Home & Garden Location: United States
Direct Remit GTL, AL
July 16, 2008
I have been trying since mid June to have new service put on my phone. Well it first starts with them saying my hubby hasnt tried calling the line and that was a (LIE N A HALF). This went on for 2 weeks almost. Finally after me calling them a few times, I get the Automated thingy to accept calls from him. OF I accept. THAN>>>First Im told, To Fax my new bill and code request with my new address and number, they say 24-48 hrs for service, (NOTHING), than Im told to Fax Old Bill #( which is paid up and clear of charges) and request... read full review »
Filled under: Home & Garden Location: United States
Restoration Hardware
July 16, 2008
Upholstered Dining room chairs from Restoration Hardware purchased in September, 2006, are less than 2 years old & they squeak! This happens every time we sit down on 5 out of 6 chairs purchased. They have been used once/month (maybe). I weigh 110lbs, my husband 150lbs. Only remedy offered when calling the 800 # was to call a local furniture repair operation & pay for it ourselves. Terrible quality & service for the price: $2000 for 6 chairs. Do not recommend the Empire Camelback series. Won't buy anything from Restoration... read full review »
Filled under: Home & Garden Location: United States
MB contact
July 16, 2008
I have paid £24.00 for what I thought was a genuine AVG virus protection plan for 12 months. Now I find I've been cheated. Is there anything I can do to get this money off my credit card please? read full review »
Filled under: Home & Garden Location: United Kingdom
Braden's
July 16, 2008
We bought 2 chairs and a couch from Braden's. The chairs were chosen from a photo and a "similar" piece was shown to us on the showroom floor. Upon delivery, they were not the same at all. They'd only do an exchange, not give a cash refund, even though we they mislead us. When we got the couch, it very poorly constructed. We called to order repairs and they have yet to call back to schedule the pick up. We spent $2000 for this furniture and are stuck with substandard items, two of which we didn't even want. Buyer, beware! read full review »
Filled under: Home & Garden Location: United States
Nations Fence
July 16, 2008
Well I was a first a little excited to get Nations Fence to install a fence for me but shortly after realized that their service and customer loyalty rates about a 2/10 on my scale. I am very forgiving but still feel that Nations Fence customer service and loyalty are very poor. My fence went up pretty quick but I have never seen such poor craftsmanship. The posts are loose, the lumber was poor, there were many gaps and the wood cuts were uneven and not tight at all. There were multiple exposed nails tips which have caused injuries to both my... read full review »
Filled under: Home & Garden Location: United States
SafeStain
July 15, 2008
So, I receive an expensive table and chairs ($2, 299) from Macy's and the glass top is damaged. Because I didn't report it to Macy's within three business days, they refer me to SafeStain. SafeStain takes all my information over the phone and then tells me they are declining the claim because the damage is of "unknown origin." Are you kidding me! They refer me back to Macy's, and the sales rep who sold me the furniture tells me to phone their 800 number and complain, harass, scream, threaten, etc, until I get the... read full review »
Filled under: Home & Garden Location: United States
whirlpool/Refrigerator
July 15, 2008
I paid a total of 1, 784.11 including an additional extended 4 yr warranty. this item is a refrigerator that has fail to work properly, within 12 month period from purchase date we had to call for assistance 3 times, now the present problem refrigerator side is not working at all, is there a way I can get a replacement evn If I have to pay for the usage of this DEFFECTIVE refrigerator.Thanks in Advance. read full review »
Filled under: Home & Garden Location: United States
HADKLEY & HARRIET/Dallas
July 15, 2008
This store and its owner not only added an extra charge (over $150!!!) to my card, which after the credit card company investigated decided was fraudulent and removed, but they tried to do the same thing (over $200!!!) to a friend who made another small purchase after me the day we were there! I see on other websites that this isn't the first time this lady has done this! We have reported her to local authorities, the credit card company and the Texas Attorney General's Office. If you shop there, DO NOT USE A CREDIT CARD OR PERSONAL CHECK! You may find extra unauthorized charges or your bank account drained if you do! read full review »
Filled under: Home & Garden Location: United States
eTricity electric co.
July 15, 2008
I recently found out that the co. went out of business that was a shock I never recieved a letter about the change therefor I need my deposit you can call me at 832-207-4739/ or leave message at this e-mail address [email protected] read full review »
Filled under: Home & Garden Location: United States
STACKABLE WASHER AND DRYER
July 15, 2008
TO WHOM IT MAY CONCERN I HAVE READ ALL THE ARTICLES ON AZUMA LEASING ON ARE ABOUT JUNE A BEST FREIND OF MY CALLED AND ASK IF I COULD PAY HIS BILL AT THIS COMPANY NAMED AZUMA LEASING I SAID NO PROBLEM PAID THE BILL TOLD THEM MY NAME AND ALSO WHO I WAS PAYIN THE ACCOUNT FOR GOT THE CONFORMATION NUMBER CALLED MY FRIEND BACK AND TOLD HIM EVERTHING WAS COOL WELL ON 7-10-08 RECIEVED A LETTER FROM MY BANK THAT A CHARGE WAS ON MY VISA CARD FOR 32.77 SO I CALLED THEN I GOT ON THE COMPUTER TO SEE WHAT THIS WAS BECAUSE THE CHARGE WAS ACTULLY FROM A TEXAS... read full review »
Filled under: Home & Garden Location: United States
Trail Appliances Tr
July 15, 2008
I purchased a whirlpool front load washer at trail appliances ltd 2 years ago the washer broke down and I had a repair person come in he told me it needed 3 parts and that it would take 2 to 3 week to get them. After waiting 8 weeks and being told by trail that it will be 5 days every time I called we concealed the parts and brought a new washer and it was not a whirlpool!!! They suck big time!!! In closing I would never deal with whirlpool or trail again in my life and will advise everyone i know to do the same!!! read full review »
Filled under: Home & Garden Location: Canada
DuraSeal 2008
July 15, 2008
This Company is the same as DuraSeal / DuraCrete... se the complaints filed under this Name... I have had work done by them and its lousy! they have promised to come back and fix... but what CROOKS they won't return any phone call at all... AVOID them at all costs... pay extra and get a reliable/ reputable company... read full review »
Filled under: Home & Garden Location: Canada
The Custom Edge
July 15, 2008
My husband and I hired The Custom Edge to Dig out, level and pour a concrete patio in our back yard in Fayetteville, Nc. After completing the job the company voluntarily put a coat of sealer on the patio. We paid our bill, but the next morning when we looked at the patio it looked absolutely horrible!!! It looked like a rush job that left large streak marks all over the patio. We called them and they said they would come out and fix it. They never did. We left many messages, in which they never returned. The Custom Edge is totally... read full review »
Filled under: Home & Garden Location: United States
Home Depot 0349
July 15, 2008
Tax Refund Problem on June 23, 2008 Receipt # 00019-71548 & #00012-99270 On the morning of June 23, 2008 I entered the Home Depot store in Kenner, LA and went directly to the Customer Service desk to inquire about tax refund on items that would be exported to Honduras by Dip Shipping, also in Kenner, LA. I explained to the clerk that we had been dealing with the Lowes store in Tampa, FL for items exported to Honduras and wanted to find a store closer to our home in Texas. I also explained that since the delivery (by Lowes) was to... read full review »
Filled under: Home & Garden Location: United States
KidsFurnishings.com
July 15, 2008
We ordered a bunked from Kidsfurnishings.com. The company failed to delivery the bed when stated -actually early, which was a huge problem due to the fact that it was gift for a five-year-old and I was out of town and the bed had to sit for three weeks before I arrived home to put it together. (Torture for a five-year-old.) When it arrived, several of the pieces were scratched - actually marked with masking tape so it was shipped with the company's knowledge of the scratches; several of the side rails corners were chipped, the safety rail... read full review »
Filled under: Home & Garden Location: United States
Affordable Power Inc.
July 14, 2008
I hate writing complaints about companies because I am actually a really nice guy. However, I believe I must report to the entire world how bad Affordable Power Inc. treats its contractors and customers. I am a former associate of Affordable Power and also one of its former customers. Below I will state the basic history behind the company and how they have always secrewed people over since its founding. Also there are links to very imporant articles that are MUST READS if ANYONE is thinking about doing business with this company. In the end... read full review »
Filled under: Home & Garden Location: United States
Home Expo
July 14, 2008
We had a bathroom remodel done with them, and they convinced us to let them do the contracting work and project management, as they said it would save us a lot of hassle. Though they set us up with a great contractor, their project managment was terrible. The manager of the all the project designers/managers took over for us, a woman named Cheryl Wyche. She is awful. She could not keep track of anything going in our remodel. A few examples: - our counter top installer nailed the particle board support into our brand-new dishwasher. it took 4... read full review »
Filled under: Home & Garden Location: United States
Dynowatt/Accent Energy
July 14, 2008
File a complaint with the BBB in Ohio. I just did and there are numerous complaints against Accent Energy for these sudden rate hikes in Texas. Its shows that some of these billing issues have been resolved so maybe the BBB is doing something about it where as it does not appear that the PUC of Texas or the Attorney General's Office is doing anything. It also seems that the BBB is awaiting some news from the goverment over this issue. So file your complaint NOW! read full review »
Filled under: Home & Garden Location: United States
General Electric Service dept
July 14, 2008
I bought a general electric washing this past march from PC Richards, the machine was broken within month the motor burned out. I called to make a service appt. they said they would get back to me within 24 48 hours no one ever did. i called them back and said that the appt was for that saturday. the machine has broken down again, again i called to make an appt. went through the same thing all over again. took a unpaid day off AGAIN, recieved a phone at 3 pm that the tech was sick and not comming. and that there was no one else to fix it. then... read full review »
Filled under: Home & Garden Location: United States
SunSetter
July 14, 2008
$1300 on a rusted eyesore! AFTER ONLY 1 Year OF USE, we noticed that the center support brace on our SunSetter awning is rusting. Not only is the entire painted surface rusting, but the spring mechanism is rusting as well. The company would either SELL US $6 of touch up paint. or charge us $50 to send us a replacement WHICH MAY RUST AGAIN! "Since it still works." they said, "it shouldn't be a problem." That's NOT CUSTOMER SERVICE! DO NOT ORDER FROM SUNSETTER. read full review »
Filled under: Home & Garden Location: United States
raymour &flanigan
July 14, 2008
Raymour &Flanigan new store looks very nice from outside, and their merchandise looks good from a distance. I liked one sofa on line from this store and then checked it out from their stores in Union Square. They have only 2 color of this item.(blue and expresso(brown)and they said the manufacturer does not have a ny other color. When I check the store on queens boulevard they had green one. I simply tried to figure out with the salesperson that it could be possible to have any other color if they bother to call the manufacturer. Then... read full review »
Filled under: Home & Garden Location: United States
Landmark Construction
July 14, 2008
I am new to building and tried working with this company on panellizing my house. It all sounded nice, they even got a bank to setup a loan with no 10% down through them. But, after months of no progress on a house plan from scratch, $1000 down to start, and $7000 to end business with them, they did pretty much nothing. Do not use Landmark. And, if there are others with this kind of experience, I would like to get a combined litigation on them to teach them not to scam poor innocent home builders. Please be careful in the building industry... read full review »
Filled under: Home & Garden Location: United States
Kiwi Carpet Cleaners
July 14, 2008
Start with given a window of arrival (9:00-11:00 am) showed at 11:00 telling a story of I'm late because I ran out of gas (in his trashed out pickup). Brings in his Buffer, dirty pad and his pump up sprayer and tells us he will start in master (rear most room) he sprays the entire room with his chemical (he has not vaccumed nor brought a vac in to the house). Then he looks around and tells us "I can't get the spots out" we replied then "why are you here?" I will try one he said. He proceeds to smear the area with... read full review »
Filled under: Home & Garden Location: United States
Bedrock Stone & Paving Inc.
July 14, 2008
This Company Needs to be stopped - I called this company for an estimate on stone work to be done in the front of my home. They were very quick to come by to provide the estimate. The salesman was very charismatic. We discussed a potential design of the walkway and was I told that I didn't have to decide at that moment, that the 'foreman' would come out before the job started and we would do a dry run of the design together. I was satisfied with the estimate and with the 'promised' start date. I gave the salesman 10%... read full review »
Filled under: Home & Garden Location: United States
America's Mattress
July 14, 2008
We made a purchase of a complete King Enlivenment ET w/Perfect Day Boxsprings in the amount of over 2K and within 7 months the springs had sprung. I made phone calls starting in Oct. and was told that they did not know when they could get someone to check it out. Needless to say, I've made several emails both to the individual business and the main business with no response. It's a shame to not honour any warranty or even have the decency to return an email or phone call. They are standing upright in my garage and will be on their way to the dumpster. Never again will I purchase any Serta product or recommend their product. read full review »
Filled under: Home & Garden Location: United States
College Pro Home
July 14, 2008
Stay away from College Pro Painting services. Booked an appointment for an estimate and they never showed up. I phoned the girl and she says, "Oh, I thought it was for NEXT Sunday." They have yard signs plastered all over town - they have ads in the local university trying to lure unsuspecting students into painting jobs. The job entails door to door cold calls - and little to no painting. College Pro exploits young students, provides poor customer service, and are priced well above the other bids I've received from... read full review »
Filled under: Home & Garden Location: United States
Sterling Developers
July 14, 2008
I had purchased a flat at "Sterling Brookside" which is on ITPL main Road, whitefield area from Sterling Developers. I had purchased from this builder based on their previous reputation on quality of construction on their small projects. But I will tell you this builder is not professional to manage big projects like Sterling Brookside... and we are the residents at Sterling Brookside are the unfortunate residents to chose Sterling Developers based on their previous reputation and thy had used this reputation as a opportunity to make... read full review »
Filled under: Home & Garden Location: India
Sleepy's
July 14, 2008
Sleepy's has NO interest in being honourable or doing the right thing. Many (but not all) of their employees are apathetic, rude (ESPECIALLY "JOE D. R. in customer service- who actually refused to let me speak to me manager and then HUNG UP on me mid-conversation) and weighed down by corporate red tape that keeps them from valuing their customers. They're only interested in taking your money. AVOID SLEEPYS AT ALL COSTS- Take your business where they care about you and take pride in their product My story: So I wa... read full review »
Filled under: Home & Garden Location: United States
Nebraska Furniture Mart
July 14, 2008
To all who want a job at this place, TRY SOMEPLACE ELSE! These people don't give a *** about you they say they care but in the short run of it if its between you and a manager you get kicked, I have seen 4 people get canned from the same manager his name is Quincy he is not a good person, other managers are fair. Just because he is the "same way" as his boss it's ok for this guy to mess with his employees in such a way that they constantly go to HR only to be told "well if Quincy wants it done you do it" He has gone... read full review »
Filled under: Home & Garden Location: United States
General Electricw
July 13, 2008
I got a new GE dishwasher last year and paid $850 for it. We won't even talk about all of the delivery issues and damaged GE appliances that I refused to accept. From day one, the dishwasher did not work right. It left a filthy residue on the glasses and dishes, so I called GE about the problem. They sent out a technician who agreed that the glasses should come out clean (I even showed him "clean" glasses that had been run through a cycle), but he could not find a problem. Four technicians later (and four more days off from work... read full review »
Filled under: Home & Garden Location: United States
KitchenSource.com
July 13, 2008
We spent over 500 dollars for a Broan Rangemaster Vent for our newly remodeled kitchen. It was delivered without a venting pipe and without instructions. We left e-mail messages with two of kitchen source's customer service addresses online, but two weeks later have received no response. I don't recommend buying from this company. read full review »
Filled under: Home & Garden Location: United States
DS Constructions Concessionaire
July 13, 2008
I am Amol, Finance manager at a MNC based in Gurgaon. I am a regular commuter from Delhi to Gurgaon. My complaint is regarding the mis-management of Delhi-Gurgaon Expressway which is becoming worse day by day after the initial well targeted efforts to move people towards Tag and also marshals ensuring compliance with the lane rules. 1) Inefficient handling of the tag routes is testing the patience of the tag owners like me as non-tagged vehicles frequently gate-crash into the tag lanes causing delays because of the time taken to accept... read full review »
Filled under: Home & Garden Location: India
In House Warranty
July 12, 2008
I purchased a home built in 1987. The contract included $500.00 from the seller to purchase a home warranty. This company was recommended by several people above all others for Arizona. Now, I'm not really sure why. The hot water heater went out. The service man came out the next day to confirm the heater was broken. Easy to see by the water leaking onto the garage floor. Since it was a Saturday, he could fix it, but could not tell me what it was going to cost. Since the heater was older than 5 years, he informed us that we would have to... read full review »
Filled under: Home & Garden Location: United States
sears roebuck
July 11, 2008
[email protected] <[email protected]>Sears National Customer Relations 3333 Beverly Road Hoffman Estates, IL 60179 Dear sirs, I was, repeat was, longtime loyal sears customer since 1966 since I was in high school. Where better to buy a new washer than sears? I had sold my house and moved to an apartment building. So I went to sears and bought a washer. What I did not know is that I would shortly be moving to another apartment. This one had 2 washers and dryers (coin operated) in the basement. therefore I did not need... read full review »
Filled under: Home & Garden Location: United States

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