We signed a contract on Jan 23, 2006 and paid half of the charge for installation of Accordion Hurricane Shutters that have never been delivered, installed nor has a permit been applied for. The company got several owners in our building to sign up but never started the work. They were supposed to come to a meeting with the owners on 5/22/2007, but were a no show. No one answers the phone when we call. People beware!!! read full review »

This set of 6 solar lights. All work fine except for one. Very dim, barely lights. Hard to see at night. Purchased at Home Depot, Lebanon, PA July 1. They sold me defective product and i don't think that i will shop at Hampton Bay again! read full review »

I've been waiting for over 1 year for my shutters. My wife has confronted the company asking them for our deposit (50% of the total) about $2700. His suggestion is to pay us in installments. What are my options to get back my money? Thanks, George Rodriguez read full review »

To anyone who's been swindled by con men owners Kelly O'Neal and Renay Guttierrez: Good news! Thanks to messages posted on this and other complaint websites about store selling Legacy Theft Company's stolen designs and products, one of their distributors, Russell O'Neil's 'In Good Company' (no relation) has gone out of business! Formerly located on Henderson Avenue in Dallas, the store - repeatedly informed that they were promoting and selling stolen designs and merchandise - lost so much business thanks to... read full review »

I ordered a patio door from Lowe's at Woorbridge, VA. Paid $835.00 for the door and Lowe's installation. I told the clerk I wanted a good energy top of the line and I wanted the glass filled with argon gas. I wanted the brass handle. After 8 weeks (not 2 weeks what they said) the door was there and the 'professorial' was there too. Ripped (yes ripped) my old door away. and then he was put the door in. I ask about sealing and flashing etc on the door. He said the 'old stuff will work'. He said don't... read full review »

My husband and I went to Gardner White in Warren, MI, to buy a mattress in September of '06. We were first looking at some living room furniture and asked a salesperson their return / exchange policy. He said items could be returned/exchanged within 7 days from the date of delivery with a 25% reselect fee. We come to the mattress section of the store and our sales person was a guy named Scott Gdyra. We decided on a mattress and asked Scott if he could talk to the manager about any discounts. At first he said he couldn't do... read full review »

I contracted to have a $20,000 privacy fence and electric iron gate installed September 30,2006. It took Long Fence four months to complete the job. The result was very poor. My closed picket sections have the pickets butt up against the main post on one side of many sections and a large gap of 2-3 inches on the other. My privacy fence with Lattice work was severely shorted to sections as small as 4ft 11 inches when a normal section is about eight feet. The iron gate for my driveway was installed crooked. There's a gap of 2 1/4"... read full review »

Having owned several Kenmore appliances – including 2 refrigerators - in the past, and being a loyal Sears customer for more than 20 years, I bought a Kenmore Elite Trio refrigerator in May 2006. Turns out this is a piece of junk. I have researched at least 2 recalls on this model since 2003. Mine died about 3 months after purchase and after trying to get a replacement through the normal Sears channels was successful only through the good offices of the salesperson the unit was purchased through. Now the darn thing has died... read full review »

I am an indane lpg domestic user registered with "prarthana enterprise, air force road, jawahar colony, faridabad, ph no-2473038, 2473039. My consumer number is 3356a. This dealer keeps its phone receivers off the phone so that the phone shows always engage . Also the mobile no given 9899783525 has been changed and is allotted to some personal user , who says that the phone does not belong to the gas dealer. Basically to avoid booking gas booking, the dealer do all this. read full review »

I am Gnanasekaran form erode, tamilandu. I purchased the new refrigerator before one year. For past one year i reporting to our whirlpool service engineer regarding that the lock plate in investigator is not working. When i inquired with showroom they forwarded to whirlpool service engineers. After an inspection, service engineer assured to deliver a new refrigerator with the guide lines of head office. I also send a email mentioning existing problem to whirlpool help desk on middle week of may 07. They assured to issue a new refrigerator... read full review »

Recently my sister had a very bad experience in taking a product from videocon. She had purchased an air conditioner from next electronics shop from Ghaziabad just a couple of days back. The air conditioner remote stopped functioning the very next day we registered the complaint in the next electronics shop the same day. They diverted us to videocon customer care. It has been almost 20 days but my sister has not heard from videocon. Every time we call they say that the remote is out of stock. There is a person called Amit in the customer care who is very rude. read full review »

On May 18, 2002 I purchased a 14,000 BTU Hampton Bay window air conditioner from Home Depot. On May 15, 2007 I began having problems with the unit. According to the manual, my unit has a 5 year warranty. I called the customer service number that was listed on the owners manual and it connected me to a person in India and the nightmare began. After quite a few phone calls, some over an hour long, they authorized service. They are disputing the warranty, and twice , have asked me to fax them a copy. First they told me that two years after... read full review »

I bought an entire living room set and a king size mattress from them about a year and a half ago. Everything has been great, haven't had too many problems until recently. A while back,I noticed a hole in my coffee table. There was a pile of fine dust piled up just outside of this tiny hole. I figured it was some kind of bug,sprayed it with bathroom cleaner and waited. A few days later, same thing,more dust coming out of this hole. Sprayed it with some more potent stuff and it went away. I kept checking once a month for more... read full review »

Having switched to Vonage for VOIP service at home, I have discovered, 9 months into it, that Safe Home Security does not integrate with Vonage. After being a customer of Safehome for more than 6 years, I hoped they would offer me some solution. Instead, I was offered costly upgrades, and told that my contract had an automatic renewal policy in the fine print, and that I needed to inform them in writing 2 months prior to that automatic renewal. Automatic renewals??? What kind of crap is that? They sent me a new contract to sign... read full review »

I purchased Symphony-Jumbo just 2 months ago and it has broken twice... First time Pump wasn't working and second time blade divided into 2 pieces. The services that received from Company are worst. They took more than a week to repair my cooler... read full review »

Despite reading many negative reviews on Long Fence (Chantilly, VA), we hired them to install a TREX privacy fence (At present, they are the only authorized installers in the area of this particular fence). Our estimator was extremely aloof when measuring our property and when we finally received the contract, there were small discrepancies. Still, we felt we had a verbal understanding of what we were getting for the purchase price of roughly $2000. The estimator specifically told us that the TREX fence comes in 8 foot sections, and that we... read full review »

Order 5 Mimosa Tree 3-5 ft. on 11 May 2007. Web site confirmed order , charged my credit card and promised tress would ship in 4-5 weeks. Phone calls were directed to an answering machine. Which were never returned. E-mails were also ignored. Am filing complaint with cc company and states adjutant general. Better off buyer from a local nursery. read full review »

I walked into the Sears Outlet in Nashville with the hope of finding a refrigerator that would fit my very restrictive space in my home. Much to my delight at the time, I found the Kenmore Elite 22 cubic ft. fridge and it was one of the only ones of its kind anywhere in Nashville. Hooray! When I asked the obviously new employee about the warranty, he said it was the same one that people get when they purchase a brand new fridge, and that if I were to have any problem, it would be replaced with a new one from the normal Sears store. ... read full review »

I purchased a Performa washer and dryer in October of 2006. From the beginning, it clatters and dances across the floor as if the load was out of balance, but the clothes have not shifted. This machine does a good job of getting my clothes clean, but it shakes the house! I thought that the quality would be better than this - it is made by Maytag, but I was wrong. I'll never buy another Maytag product. I should have purchased the Whirlpool... read full review »

Waldron Electric tried ripping me off. I called them in an emergency and agreed to their $89 service call... Thats only fair, then came the $300 diagnostic fee, and the 400 line test charge. All of which he wanted only cash or credit card up front. When I refused to agree to this, he gave me a quote of 8900 to replace a breaker box... thats right $8900! I told them to get out of my house. I had to call the police to remove them from the front of my house. I had the work done the next day, by registered electricians for $1400. This included an... read full review »

Be prepared for a long wait for blinds when shopping for blinds at the Expo Design Center owned by Home Depot. I have three windows with arches that I wanted to have honeycomb blinds put on. The installer came out to measure and do the templates for the arches. I placed the order for the blinds. Three weeks later, they called to tell me that the blinds I ordered don't come in the size I needed for the arches. I picked out a new fabric and asked them again to order them. I was told they would arrive three weeks later. On the Wednesday of... read full review »

This past November, I purchased a carpet from the Carpet Land store in Falls Church. An employee scratched the paint of the roof of my Jeep by sliding the carpet without any protection. A significant amount of paint was scratched off, all the way to the front of the roof. After speaking with the manager and calling the supervising manager, no one was willing to accept any responsibility or offer any help. In fact, they blamed ME for not accepting their delivery service (for an additional $ 35)!!! After a few more weeks of trying to... read full review »

Bensons for beds - Kingsgate East Kilbride branch. My experience with Bensons for Beds is very similar to the other complaint about their lack of service and faulty goods on this site. I only wish I had read it before making a purchase at our local branch. We paid in advance for two sets of bedside drawers which were to be collected from the shop. On the day - 22nd May 2007 I went in to pay the balance and was told that my husband could collect them from the back door but to come upstairs (Bensons is on the first floor of a Harvey... read full review »

We recently installed Mannington's Carmel (their newest product) porcelain tiles in our kitchen and only after installation we noticed the tiles are warped in the middle. Every tile has a small arch which is clearly noticeable. When we walk we can feel that the surface is not even with ups and downs. When I called Mannington, they said they cannot entertain any claims because their warranty states I should have called them before installation. But the fact is they supplied a defective material to start with. I had spent so much... read full review »

I have purchased the refrigerator on 11/11/02. Since then i got it repaired once for the complaint of non-cooling and it was repaired by godrej authorized dealer on payment. Now again i am facing the same problem. read full review »

My complaint number 3982/ pers/ 07 dated 08 April 2007 addressed to CSD area Depot meerut. with copy to Whirlpool india ltd corporate office. The defective whirlpool fridge 310 L ( Flexigerator R 32 model no: 8511, ser no: 060302, supplied by Kandioners sales pvt ltd, begum bridge meerut., was installed in my house on 14/02/07. though the CSD supply order was for the maxigerator model. The fridge was not replaced despite my best efforts through manager CSD area depot meerut and the top whirlpool officials in ghaziabad and delhi. I wa... read full review »

East Carolina Metal Roof Supply Owner Greg LaPierre Harbinger NC Contracted Greg of EC Metal Roof to install gutters on a new construction. He said he had been doing gutters for over 30 years and a supervisor would be at the job site at all times. Only one day was someone their to see that the job was done right. Before the job was done it rained and all the gutters leaked. They said they worked on leaks when they were finishing up the install. He was paid in full and said if there was a problem he would come and take care of it. All... read full review »

Kalpana Gas agency - Vijaynagar - 2nd stage - Bangalore. This agency serves Indane gas agency. They provide very poor service. They have 12 phone lines. But every time it comes busy. Sometimes the phone rings but the agency people pick up the receiver and keep it aside without answering the call. If you have to book a cylinder, you need to go there personally. I have never ever seen such a poor serviced Gas agency who never responds to customers. read full review »

Yesterday, a car drove into my neighbor's driveway about 3:00 PM. Two men went to the door. At about 8:00 PM they left. My neighbor usually retires for the evening around that time, if not earlier. At a few minutes before 9:00 PM, a young man (no car) walks up to my door and rings the bell. Amidst ferocious barking by my dogs (they know it's too late for people to walk up to your door). I asked through the jalousy door, "It's 9:00 PM, whatever you're selling, I'm not interested in it." He then responds in an... read full review »

I have had my side-by-side Jenn Air Refrigerator for about 7-8 years. This is the third time that I have had to throw away all of the food because the refrigerator stopped cooling. What a miserable product. Instead of having it repaired and wasting another hundred or two hundred dollars I decided to purchase a new one. The prices are sky high. The salesman tried to sell me an extended warranty by saying these aren't made to last! I thought that a new one without the water and ice making features might be less likely to malfunction--but... read full review »

Hi, my name is Richard Hykawy, my wife and I just bought a brand new Janome sewing machine model MC11000, this is the top of the line for Janome Memory Craft machines. We drove 6 hours and spent another 2 hours in the store, I asked if there was any issues with Vista the operating system my computer uses and it communicating with the sewing machine, as the sewing machine is a computer sewing machine and gets its designs from it. I was told no there was not and I even informed them I had the 64 bit version, well my wife and I left the Janome... read full review »

I am not able to locate the Service Facility at Hyderbad. The the firm M/s Krushi, which first installed M/O was contacted on (040) 27718884 said that they have registered the with Complaint No as 1012 on21/06/07. After repeated requests on 23/6/07, 25/06/07 27/06/07 and 0n 28/06/07 for sending the person to repair, they informed that they are not authorized service center and hence they will not send. I have also tried to call M/s Kenstar local number (040) 2781 4573, (040)2740 2125, (040)24753266, the phone though rings not body attends to the call. May somebody tell me how do I reach Kenstar at Hyderbad for servicing of Microwave Oven. read full review »

On April 2, 2007 I put a $300 deposit down for a pair of retractable french door screens with the Wizard dealer in Tucson & Phoenix, AZ -- Magic Screens. Delivery was to be 2 1/2 - 3 weeks later. Despite DOZENS of emails, phonecalls, contact with the manufacturer, and lies, as of July 3 I still have no screens. Owners, Mr. and Mrs. S. Foschia refuse to return my calls or refund my $300.00 deposit. They have not responded to the Better Business Bureau's two letters. Avoid this outfit *like the plague*! Unprofessional, unethical, and likely criminal. read full review »

They say it washes to give whitest of white, for me Whirlpool and their customer care is worst of worst. I have purchased Whirlpool Sensation EX on the day one they have released thinking that it is the best machine available that time. The cost was around 25 thousands. I new about Whirlpool brand as I lived in US for few years. I thought I was buying a best machine, that time our daughter has just born, we wanted a best machine to wash my babies clothes. When I switched on for the first time, the machine started moving all over the... read full review »

i quired for new gas connection but i got a very cold response and incomplete information from the concerned authorities read full review »

I have had a system with this company for several years now ( 3 year contract ) and I have had many service issues which are still unresolved. Recently, I have had multiple false alarms. The police fined me and when I called State Alarm no one could give me a straight answer and now they are not returning my calls. read full review »

I purchased the refrigerator one and a half year before now the compressor is gone. The customer service center of VISAKHAPATNAM in demanding 1500 rupees for giving new compressor. But how is it possible because compressor is having four year guarantee. I think it is ridiculous. read full review »

On 5/8/07, APS Insulation Services came to my home to price a job for insulation work to be completed under, in the exterior walls, and the attic of my home. Michael Eubanks, owner, was present to inspect the job in question. I received an estimate from him detailing the entire job; total - $9,000.00. It was broken down into 3 phases with corresponding amounts and a grand total: ground, walls, and attic for $4000, $2500, and $2500 respectively. Full payment was due upon completion. According to him, all phases would be started and... read full review »

I am suhas sadashiv awate living in the kalachowki area from last two months i am trying to book the new connection but it is not booked yet because of the unprofessional nature of there employees and they are very rude towards the consumer what happened last day when i had gone kalachowki gas agency. I have inquired about the gas connection i have asked her why this connection for malities haven't completed yet after that miss nilam of kalachowki gas agency was not had any answer to my question. Then she became animated and said to me... read full review »