I bought a Sears Kenmore side by side model # 56546400 based on the Consumer Reports recommendation. I did not have it home a week and the first Jabil controller board burnt out. They replaced that, but 20 months later, it burnt out again. The repairman said boards almost never burn out...so what are the statistical odds of it happening to my refrigerator. He wanted to blame the home's electrical system, but the refrigerator I have prior survived 15 years without a problem. Now, Sears wants $350 to fix the board and/or $160 a year to... read full review »

I have insured an AC unit with AHS for 15 years, only to have my claim for replacement denied. The AHS rep said that the unit is "dirty, rusty, and has mold growing on it." The unit is an outdoor unit that is 25 years old. It is dirty and it is rusty, but the mold is growing around the pad that the unit is sitting on, not on the unit itself. The coil is leaking not because the unit is dirty, but because the unit is 25 years old and just worn out. Please post this complaint so that the public will know that the AHS warranty is not worth the paper is written on. read full review »

Name: D.E. Janse Janse van Vuuren - 0835364414 Mandy Janse van Vuuren - 0835422018; 0837192888 Address: Warehouse No 3, Mitchell Street, Pretoria West, 0183 E-mail: [email protected] Fax: 012 327 6845 After taking a 70 % deposit on 14th July, they promised to install granite countertops within 2 days. After about two weeks and numerous attempts at trying to get them to come and install the countertops, I asked for my deposit of R1000.00 back and this was agreed to by Mandy Janse van Vuuren. Thi... read full review »

Kenstar is a worst company which does not have any customer support and no one will turn up for any problem we bought an AC with above mentioned model and they told that they will come back as we have some problem in power supply. They told that they will come come back and for the past three month no one has turned up and we are suffering with th same. Please dont go for such cheap product. read full review »

We put this product on a customer's house and have been battling Alcoa for one year. It has cost us (the contractor) so much money on behalf of our customer. The customer never complained. We did. The representative already provided, I believe, three new batches already and they were all bad. It is sometimes the installer's fault, but not in this case. If you nail vinyl siding too tight and not in the right places, you can get a cosmetically unappealing result. That is not the case here. It is the SIDING. They are making me fight... read full review »

I bought a new Eureka Aquaguard water purifier with hard/soft water converter paying 15K. But just after 5 months of purchasing, it had several problems and I had to incessantly follow-up with the service people to get it rectified. Now that there is a recent problem where water is NOT at all getting purified, I am asking for a replacement of Equipment but they are NOT agreeing for it. For every problem they are quoting it as simple problem and do some minor resolution.But next time there is a new problem. With a kid at home, I am... read full review »

The said company, dealer of Indane LPG, at Mekhliganj, Coochbehar, always, harass the complainer when need to get the LPG, domestic cylinder, in due date, always create artificial crisis, there is no weighing machine with them and have to bring the cylinder with own cost, though fair paid in advance. read full review »

American Furniture repair man, said our leather furniture is painted and the paint is peeling. I told American furniture I had never heard of painting leather. Customer service said The repair man should have never told me it was painted. American furniture refuses to replace my love seat. It has been used for less then a year. Poor service! read full review »

Over the past 15 years I have purchased 2 vacuum cleaners from this store. I visited the store recently to purchase vacuum bags and was looking at the new Sebo upright vacuum. The owner offered to let me take the vacuum home and try it. I did take it home and returned it the following day. I decided against the purchase of the vacuum since it was not easy to use for edge cleaning or under furniture. Without my authorization, the store took my credit card number (off of the receipt for the purchase of the bags) and ran a $100.00... read full review »

I but a circular couch on the 15 month plan. Seven months having the couch I have complained and complained of couch cushions breaking. I got no satisfaction and or replies. I have phoned and talked with manger. After 8 months, I have someone ordering parts to fix. I told them this is the worst service I ever received from them or anyone. I told them I would never but anything again. I was offered a $50.00 in house store credit. I told them I didn't want it, if thats they think 8 months of fighting to get couch fixed. I don't... read full review »

(Empire Flooring, Dallas, Texas) I had a horrible experience with this company, they couldn't come out at my convenience like they promise on their add/commercial. Then when they finally did come out, they promised me professional carpet layers, which these guys were anything but. The team they sent out to lay the carpet laid it in the wrong direction, which caused seams to be very obviously seen. They cut corners, put marks all over my newly painted walls and broke two of my ceramic tiles on my kitchen floor. When I called the main... read full review »

I called them to let them know my 3 year old son wrote on our leather sofa with pen. I filed the claim the next day. They sent a tech out 3 weeks later. I called to find out what they would do since the tech could not get out the stain. He said the pen sat too long. They denied the claim. They told me the tech said it was permanent marker. BS. I am currently writing a response to that denial. Cheri Riccio. read full review »

I purchased a top of the line washer and dryer in September 2006 along with a 5 year protection plan. I called Sears to set up an appointment for a technician to repair my washer as when I press the on button the machine does not power up. My husband and I checked the outlet to be sure it is live and it is, therefore the problem lies within the washer. I was told that it would be a full week before a tech could check it out. Meanwhile I have a fully loaded machine of dirty clothes along with liquid detergent sitting in the machine... read full review »

I got Kenstar food processor last year in october and as luck would have it. It did not even function for even one day and since we moved from our home town to Delhi i have trying to get customer care of Kenstar send someone to repair the food processor but alas after calling them number of times and getting false assurances that someone is on the way to repair it no one has turned up. We are a working couple and i took two day office on two saturday and waited for all day for someone to turn up , kept calling the customer care... read full review »

I am disappointed in the attitude of the Sleepy's sales staff. I purchased a pillow on July 28, 2007 with an understanding from the salesman that I could return it within 21 days. When I returned to the store (Northern Blvd in Flushing), a different sales person and the manager told me that not only couldn't I return it, but I would not be able to exchange it for a correct size. The pillow is too large and useless. I tried it once and now have expended $150 ($140 plus tax) for which I am unable to use the product. The salesman who... read full review »

This company is awful. I ordered Swivel Sweepers on 6/1/07 for delivery by 8/1/07. Still waiting. The ad for the sweeper says "all orders ship in 24 hours" The ad looks genuine, exactly like the TV infomercial. It turns out they change the rules after you buy, saying 30-60 days, but probably less than 15. You cannot cancel your order. On Aug 1 I was told it was on a ship from China and should clear customs within 30 days. I am not holding my breath. I fully expect these to be counterfeit as I ordered Swivel Sweepers from Haband and... read full review »

I placed an order with Allure Furniture Designs in early July. It is now August 24 and I still have not received the entry console I ordered. When I called the company and received a voicemail message, my fraud antennae went up immediately. I've left three messages with the company and still have not received a return phone call. I contacted my credit card company today and they verified that Allure went ahead and charged my card earlier this month. How are companies like this allowed to remain in business? Other legitimate online businesses end up paying the price because all of us become leary of ordering anything online! read full review »

I purchased a Whirlpool Refrigerator (MASTER MIND)Model No.10618 Serial No. INA0718118 in the month of 25th June 2007. From the day 1 of the purchase lots of noise is coming from the refrigerator. We have made complaints many a times (6 times). Inspite of several complaints only once an engineer came from your company. He said that in Whirlpool the sound always comes. It is very noisy. Yesterday evening there was a loud noise and the fridge stopped working. Whirlpool is such a reputed company but the customer service is very poor. read full review »

I am a consumer of domestic gas registered with M/s Jyoti Gas Distributors Versova Mumbai Tel. No: 26332839. I have to book a refill and keep on waiting. I often make a reminder after about a week, but to no avail and finally I make a visit to the Distributer and give a request in person. I would like to know, whether this kind of approach is acceptable by the company. Incidentally on first booking, I am told that it would take a couple of days only, which never happens. Is this behaviour well accepted by the company or any improvement possible? read full review »

I have purchase Kenstar Water Purifier in month of August-2006. This Purifier was having problem of water leakage from starting. I brought it to notice of Customer service station but till date it not yet repair. I have purchase this machine from Mona Traders at WHC, Nagpur. The branch Manager Mr.Anil is useless and should sag, his subordinate Mr.Deepak is copy of Mr.Anil. I have made several request to them on telephone, but they were telling there problem and we don't have spares. After making several complaints they have not... read full review »

The Alarm company called me a week ago around 3am to say my alarm was going off. I had not even armed it in two days. I told them it was not armed. A few minutes later the police and fire trucks showed up at my door. The alarm company swears it was my fault, I was sleeping. Well it happened again today, and I received verification from my phone company that my alarm never sent a signal. I asked for them to fix the problem and they have ignored me. This is not a good company. read full review »

I am using Nokia Battery BL-4c, made in Korea. It's number is 0670386418157L466120421077. Can this batter explode while charging, please let me know... read full review »

Repairman came out---Found problem in approx. 10 min. Had to replace a 49.93 fan. and charged $183.00 labor. that took him about 10 min. to rplace read full review »

this has been going on since 3/27/07.i faxed you all a a complaint on 8/16/07 and i have never heard back from you yet. the lady i spoke to at sears mastergold card was helpful but every sears person i spoke to was very rude i have been getting the runaround for a few months now. i am trying to handle this for my elderly mother . i have four pages of conversations & dates of people that i have spoke to about this matter .i thought the district manager had waived this 15% restocking charge .when i brought mower back to houma store... read full review »

Ewave. What a piece of garbage! We bought this when we remodeled our kitchen about 2 years ago and it was a problem from the start. It's the over the range model. The display blinks and sputters constantly. Usually after about 4 or 5 brief operations in a row the unit stops completely like a fuse has blown! When it comes back to life again (on its own), it has forgotten what time it is and what language it uses. Also, when you're using the microwave and the stove, the fan comes on by itself in high speed and won't shut off for... read full review »

In august of 2006 i applied for a home improvement grant. I paid my 449.00 fee and waited... Finally in may or june of this year (2007) they called and said i was approved and i would get an email in 3 days with all the info and that i no longer needed to contact them. Haha what a joke here it has been 1 year and still nothing. My home need alot of work and its value doesn't even cover the major project. The foundation. Because of the shape of my home and windows, etc. I pay 600.00 for electricity in the winter and 300 in the summer. What... read full review »

I purchased the LA Futon from this company. The add stated complete futon and showed a beautiful cover... When I received the shipment which was only the shell of the futon. I paid almost $300 for a futon shell!!! Upon phoning the company, Colleen very rudely advised they do not take complaints, hung up on me and immediately place a block on my phone number... Sounds like Colleen has this down. This company is an embarrassment to any company which wants to attract internet customers. Shameful in their deceptive advertising. Criminal in their after the purchase service. read full review »

I bought an LG fridge 8/26/06 delivered 8/30/06. The fridge has not been able to make ice for 2 months. Service has been to my house 3 times and replaces parts and still no ice. For 1,800.00 I should be able to have the ice maker work. I called the service department several times and have asked to speak to a supervisor. Supervisors are not available and they will return your call in 48 to 72 hours. The fridge has a one year warrenty so LG must be waiting until the 26th to call me back. I also believe that the warranty should start from the... read full review »

I purchased a new Kenmore washer in Dec. '06. Almost exactly 8 months later, it started smoking, making a grinding noise, and stopped working. Sears says they cannot get a repair person to me until Sept. 6 - over 3 weeks later. I may hire another repair person and present Sears with the bill in small claims court. They have breached the implied one year warranties that come with all new purchases. I'll never buy their appliances again. read full review »

I placed an order with this company on 3/21/07, and to date have not received a refund nor merchandise. I have reported this business to the Better Business Bureau... all to no avail. Anyone was to join me in a class action lawsuit? read full review »

To Whom It May Concern: I purchased a bedroom suite and 2 recliners from Ashley Furniture on June 17, 2007. At purchase time, it was promised to me that I would have my furniture delivered by July 28, 2007. I thought this was an extremely long timeline to receive my furniture, but agreed with it due to the history that I have with Ashley Furniture. It is now August 9th, and I still have not received my furniture. After calling the warehouse several times, my husband has had the phone slammed in his face, a very rude customer service... read full review »

In December we purchased a Husky power washer 1750. Since that time it was used exactly 4 times. It does not work, the on off switch does not work, the GFCI plug does not work. I have made many attempts via E-Mail to contact this company, and keep getting answers back from someone named Kyle One e- mail asks me if the fan is turning, another asks me to disconnect the hose then try it. Nothing resolving my problems. The last E mail I received to day stated the following:" Dear Customer, Thank you for contacting u... read full review »

Linens 'n Things - www.lnt.com 5264 S Wadsworth Blvd, Lakewood - (303) 904-0404 Went to this store to purchase Bar Stools. Found a wooden barstool on sale for a very good price. Asked the manager if they had 15 of these as we were buying for a business. They said they did not have that many chairs but another store had the quantity we needed. We placed a hold on them, rented a truck to pick them up as they were about 20 miles away from us. These chairs were boxed and when we got them home and opened one we found an inferior... read full review »

Buyer beware. Thinking we spend an average 8 to 10 hrs in bed daily. Spending nearly $3000.00 on a Kingsdown mattress is justifiable. Thinking we would wake up each morning well rested. That is the farthest from the truth. In under 6 months, the mattress softened and sagged. The material is actually shifted, so their is bulges on both sides. ( keep in mind, between the two of us, we weigh just over 300 lbs. ) We had Sleepy's come to the house to inspect the mattress. The 22 yr old boy, came with a small gadget in hand. placed it on the... read full review »

I booked gas for home delivery on 08.08.07 but till today 22.08.07 not deliver. Whenever you visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response. I am very sorry to say we are facing much problem due to this type service and it is regular happening with HP GAS. read full review »

I'm a HPCL customer for last 7 years and on 20th August 2007 I have delivered a C-07 HP gas by my Gas Agency (Dona Paula Gas Agency Contact no. 0832 2453755 ) India, I had told to my gas agency that my gas tank life is September 2007 and my gas usage can be 2 months from the date of delivery and I don't want to take any risk of life. HPCL and Gas agency should not deliver such gas whose expiry date in one month from delivery. After telling this to Gas Agency, they are not ready to replace new one by taking old one which is not... read full review »

Bought mower in Dec 2006 online from Amazon.com, but the mower was shipped from a company called "OMyGarden". I didn't use the mower for several months as it was winter, so it had all that time to properly charge. It worked ok the first 5 or so times I used it. But around July 10, the battery would only stay charged for about 10min at a time. It began to bog down and shut off mowing regular height grass. I called OMyGarden on 7/12/07 and spoke to Stacy. I asked for a refund, and Stacy said no, but they would ship me a new... read full review »

Came out & said needed to order parts (10 days). Scheduled to come out at 8 am on 8/22 & called that truck broke down. I called Service Center they said a tech would be out at 1 pm. At 2 pm I called & they said the tech would call me as soon as his current job was done. At 7:30 pm I called to complain that I didn't get any calls and no one showed up. UNBELIEVABLE!!! POOREST SERVICE I EVER ENCOUNTERED. read full review »

We joined DirectBuy almost 2 years ago planning to purchase items for a major home improvement project which included cabinets. We had priced Omega cabinets at a couple of locations prior to going into DirectBuy and they did a preliminary quote which indicated that we would save about $20,000. When all was said and done, we probably only saved about $5,000 on the cabinets but what we found is that DirectBuy offers absolutely no assistance in product selection and service with their vendors, especially when it came to the Omega cabinet line... read full review »