RE: Maytag model# MTW5700TQ, serial# CT4945337 I purchased this washer in April, 2007 as a gift for one of my dearest friends. A month later(May 7, 2007), my friend called me and told me the washer was not working properly. I called the dealer where I purchased, and they came out for check and told me that the motor and pump are broken for some reason. They said that it will be covered with 1 year factory warranty, and they offered that they will call for service. A couple of days later, I received a phone call from dealer and saying... read full review »

3 years ago we purchased a Maytag washing machine, which out of the blue it developed an overflowing problem. The washer kept filling up and would not shot down, which in turn flooded my basement causing damage to our carpet and other items. Naturally since the guaranteed had expired it meant that to repair the washer it would have set us back several hundreds of dollars so we chose to purchase a new washer. On May 29 I contacted Maytag via e-mail and just today received a reply which basically told me though luck, it was my responsibility to repair the machine no matter the cost. Is there anything that I can do? read full review »

Purchased a Kenmore Gas Grill 4-5 years ago. The grill worked great for about 1 month. From that point forward it has been nothing but a nightmare. The regulator has been replaced almost yearly now. The frustrating part is two fold. 1) The fact that the regulator continually has to be replaced. 2) When the regulator has to be replaced, it takes almost 1 month for this to happen as they have to schedule someone to come evaluate it (1 week) then order the part (2 weeks) after I already told them what it was, then schedule the... read full review »

Repair tech said he fixed the washing machine.So he ran the washer through its cycle before he left and five minutes later the machine quit running again. I called A&E Factory service five minutes after he left and was told that they would contact the tech and get back to me regarding a time frame for his return. I received no reply! I called the service center again and was told that they could come back another time. The only time that I could be at home without taking another day off work was 10 days later. If they can't fix... read full review »

Ordered a sofa, chair and ottoman in November, 2006, received the sofa and the chair... Ottoman had to be ordered. After waiting, and waiting, received a call saying that I couldn't get an ottoman because the company went out of business. The reason I ordered this furniture was for the ottoman since I came down with a medical problem and need my legs elevated. So, I ordered another ottoman that I settled for since it didn't match the set, and it was delivered not being the right one I ordered. I ordered an ottoman with a skirt... read full review »

I purchased a Remote controlled Hampton Bay Ceiling Fan W/light fixture. I turned it on today to use and it was on for about an hour when it started making a noise in the fan, so I turned it off. A little while later I smelled something burning and there was smoke pouring out of the fan, it somehow turned itself back on and I ran and turned off the main power to it. I had to call 911. The Remote module burned up and was melted. I am glad I was home at the time or I could have had a serious fire in my house. The remote model # is UC7067RC... read full review »

I ordered a sofa, chair and ottoman in Oct 2006. It was a special order. They delivered at the end of Jan 2007. Chair was damaged. There was a small hole in the fabric on the top of the chair. I accepted it (which I know now I shouldn't have done) and called the store right away. The manager said new fabric would be ordered and the chair would be fixed. Well, the fabric came in and it was wrong. Well of course the company that made the chair doesn't make that fabric any more. So she (the manager/owner) with such attitude said come... read full review »

This is to inform anyone who will listen about the horrible customer service I received from A & E Factory, Whirlpool’s authorized repair Service Company which has negatively impacted me so much that I will never buy another Whirlpool / Sears product again. My major complaint is since a refrigerator is essential to ones family A & E Factory does not have any time slots carved out to come back in a reasonable amount of time when a technician makes a misdiagnoses or another part is required to be replaced on a refrigerator... read full review »

By phone I ordered a vertical blind from Sears Canada, delivery of which would be 2 days hence. Within 15 minutes I realized having ordered the wrong size and immediately called back to cancel the first and order the proper size. The operator advised she could not cancel as it had not yet gone to shipping and I should call the next day. For whatever reason I forgot to call and the 2 blinds showed up on the expected date whereupon I refused the first. When I received my statement it showed the original order and the return was credited to... read full review »

Add me to the club. My refrigerator is 14 months old and is on the brink of leaving me. Upon delivery a shelf bracket was broken. I had to drive to hhgregg to get one from a floor model, they did give me gas money and refund my delivery cost. Two months later the right door and an alignment problem, had to have a repairman to fix that. Now 14 months later no ice no water and no working top part of the refrigerator but the freezer still works. The flap that lets the ice out also has a mind of its own and very annoying. I had to shove a wash rag... read full review »

May 18, 2007 my refrigerator went out. I called First American Home Buyers Corp on May 19 at 7:00 am. They said they would have someone contact me and make arrangements to come out. He was able yo come to my home May 23, 2007. He informed me the compressor was burned up and he said it should be replaced. Instead of replacing it, they wanted a second opinion. After contacting them several times, they said they would have someone else call and come out (they said the first company did not know how to work on a Whirlpool refrigerator). (Not... read full review »

Our Frigidaire dishwasher model PLD3460RDC1 (that was purchased new in November, 2005) has broken again for the 4TH TIME! I contacted the customer service center this morning and am thoroughly disgusted at the service I received. THREE different repair companies have replaced the computer and control pad in this dishwasher. Frigidaire refuses to accept that this appliance is a LEMON and wants a service person to come into my home AGAIN to "diagnose the problem." (Although the SAME PROBLEM has occurred. THREE times prior to THIS... read full review »

Up Country sold me a table and 6 chairs, told me that they have stock, but has to rely on third party company to deliver the table. They charged me in full and 100 delivery charge, told me 2-3 weeks estimate, but will try to give me the table in 2 weeks. After 2 weeks, I called everyday, there is no news when the table will arrive. The sales staff gave me customer service hotline, I left 3 messages, no one ever replied my call. After consistent complaints to the sales staff on the phone on the 4th week, finally the sales staff said the table... read full review »

My mother and I have a very normal life. We never had to anything like this before. You may contact the business through their address below. I do not have their email address. Thank you. I am having a very disturbing issue with- Mr. Wayne Stevens President & CEO/ Mr. Phillip Chamberlian Vice-President Baracalounger Corporation P.O. Box 6157 1450 Atlantic Ave. Rocky Mount, NC 27802-6157 Customer Service Representative: Ms. Annette Scott They are not abiding by there lifetime warrantee clause for... read full review »

I recently visited the Furniture Bazaar at Baner Road in Pune. Found a product good and I decided to purchase it. They told me that the lead-time is approx 2 weeks. When asked I was told that I am required to pay the entire amount and there is no policy of taking advance and paying the balance when the order is delivered. It is been almost five weeks now and I have not got the order. The Sales team does seem to show any kind of responsibility. Huge amount of Rs.5000 is lying with them and they are saying now that it will take another 4... read full review »

I purchased 12 baby bush watermelon plants from Gardeners Choice on 5-11-07. Within three days after I planted them they went into shock, and died. I have called them every day for the last two weeks, the phone is always busy, I have e-mailed them three times with no reply. What is my recourse, if any. read full review »

BE CAREFUL about where you shop for furniture. I thought I was saving a buck by shopping where they advertise "big savings! up to 70% off!" BIG mistake! Owned by the Ochoa family who claim to be Christians, but rip off customers that spend their hard earned dollars in their store! I purchased over $6,000 in one day trying to furnish my new home. When it came time for delivery, I got damaged leather furniture, knobs missing from dressers and dragged through the mud trying to get it resolved! A month after my delivery, I was told I... read full review »

"Let the buyer beware!" is how zoobler.com responded to my complaint of false advertising. Here is my complaint below and their response : The company offered a DCS model #BGB48-BQR grill on special for $2,799.00 on their website www.zoobler.com The front page on their web site said they were running a liquidation sale pricing. On5/21/07 I checked the website at 7 a.m. CST and found the pricing for the grill to be $2,799.00 and the time remaining for the sale to be 24 hours. At 1:30 p.m. CST I called the 800-395-9509... read full review »

I bought a warranty through our mortgage company GMAC for electrical appliances in our house. The name of the company is Home Serve. When the time came for them to replace our air conditioner the company says we switched some switchers or wires to by pass something and that caused the air conditioner to stop working. We have no idea to switch anything on an air conditioner or anything else. First they said the filter was clogged and after that they changed the story to the wires. They came last year too as I had the same complain. If the wire... read full review »

By Feb of this year i bought a Samsung 1 Ton Split A/c, Spoked and fed up with customer care for service of the A/c. Bad odor when switched the A/C. Worst service ever seen in my life. read full review »

Bought at Masons furniture store in cloverdale surrey BC a month or so ago... We complained to the store about a mark on the top of the chair the leather seems to have been damaged, the piping which should go over the frame is offset, which we think has caused the damage to the edge of the chair... The store informs us that if a technician comes out it will cost us $65.00, otherwise my husband should bring it in to the store, he has asthma so that is impossible for us to do... We have a sectional on order which should arrive this month we are now dubious about accepting it if lazy boy does not stand behind there product. read full review »

I purchased a dinette set with Island Furniture on April 7, 2007. Twice I was promised delivery dates, twice I was stood up. No call from the company. When I finally spoke to the manager, Mr. Julio Kim, he said to come into the store, Sunday (April 29), to collect my down payment. He assured me it would be on record why I was there. I went to the store. Not only was Mr. Kim not there, but also his sales associates had no knowledge of the situation. Of course, no envelope with my money. Constant, blatant lies. Constant deception. Caveat Emptor! Linda Sottosanti Middle Village, NY read full review »

I had the worst experience with Lowe’s Home Improvements their Management, Installation Coordinator, Installers and Merchandise. In October/November 2006 we purchased merchandise and paid cash for Installation totaling over $2,000.00 for our bathroom upgrade. The initial problem we noticed was that they were (always) short staffed and the employees did not know what they were doing. They lied about the merchandise being in stock, the quality and fit. The installation coordinator would set times & dates and the installers were no... read full review »

I just want to let all consumers know that sleekspaces.com or Gatelys will rip you off. We moved and ordered bedroom furniture 8 weeks ago. We were told four weeks ago that it was finally being shipped only to be sent an email yesterday that our entire order was on backorder. After disconnected numerous times and being put on hold more than five minutes each time, we were told that we were never told our order was being shipped. We have since been fighting to get our money back. Yes, the prices are good. When you don't receive your furniture and can't get your money back you'll see why. Run, don't walk from this website. read full review »

Here is a letter that I have sent to the Attorney General's Office Regarding my complaint. Please, if you have an issue with Topside Construction you need to file a complaint! If the Attorney General's office receives enough complaints, they will investigate this matter! Washington State Office of the Attorney General Bellingham: Island, San Juan, Skagit and Whatcom 103 E. HOLLY, SUITE 308 BELLINGHAM, WA 98225-4728 (360) 738-6185 Fax (360) 738-6190 read full review »

I received my brand new refrigerator on April 23,2007. It was not working properly. It beeped every minute, 11 times, 24 hours a day. No light in my fridge and the ice dispenser was sticking, all the time. After 4 weeks of constant phone calls, to them. They never called me. I returned the refrigerator and got a maytag. They lied to me and never did fix my refrigerator. They had 1 company come out 1X and thats it. All they did was say, yes its broke, we need parts. After i returned the fridge, i got a call 1 1/2 weeks later from the service... read full review »

On 2 separate dates I scheduled appointments to have a remote meter reading device installed at my home in Cranford. On the first date my husband took off from work to wait for the technician, no one showed. When I called the next day I was told that they had the wrong telephone number. Today, I took off from work and mid morning I called to see if they could give me an estimated time that he would arrive. I was told that he was there at 9:24. From 7:30 a.m. until I called at about 9:45 a.m. I did not move from the kitchen table. I had... read full review »

We have a refrigerator manufactured by Videocon. This refrigerator frequently breaks down. Only a few months ago the compressor had to be replaced. Within few months the defrost timer and thermostat had to be changed. After several complaints to the call center Videocon company sends mechanic. Currently we are still waiting for the Videochon mechanic to return with new defrost timer, to be paid by us. If someone can buy this refrigerator from us for only Rs. 3000/- we shall be very grateful. It is a double door refrigerator which has a brand... read full review »

Neiman Marcus catalogues continue to sell the STOLEN PRODUCT DESIGNS from Legacy Trading Company in Dallas, Texas. Owners Kelly O'Neal and Rene Gutierrez have stolen product designs (pillows, furniture, decorative accessories) from many local artists, leaving them with hundreds of thousands of dollars in unpaid invoices for samples and merchandise. Neiman Marcus's buyers have been notified of Legacy's ongoing criminal activities many times (and supplied with documentation to prove what liars and thieves Legacy Theft... read full review »

I have purchased LG washing machine 7512HN. Machine arrived on Sunday 20th May 2007. I had asked for longer inlet water pipe. The service centre has been delaying giving demo saying the pipe is not available. For this purpose the machine is lying idle for almost 1 week. Calling LGs customer care number also get response that the technician will come today. Every day the reply is same. The service center does not even bother to convey us that they are not sending or sending technician. I am at loss to know whether LG has scarcity of... read full review »

The APC promises its customers two years onsite replacement warranty on both inverter and battery. However it fails to deliver on those aspects. I purchased a home inverter sine wave model BI800I. The product is still under warranty. The inverter fan is making a lot of noise when running and the battery is not giving any backup. Inspite of numerous call to their call center and fake promise that the problem would be rectified within 48 hours the problem is still unresolved for more than the last 15 days. It has been a harassment for getting the rightful customer service as stated by the company warranty policies. read full review »

I filled out a form to receive tomato trees from Harvest Farms, Inc-Dept. HF80,P O Box 2254, Abingdon, Va 24212-on Feb. 25, 2007 and send the form and a check to receive 3 tomato trees. I have wrote to them about my tomato trees on April 2, 2007 and told them that I have not receive my trees and I wanted to know what the problem was. I knew that everything was ok because my check had cleared my bank on March 6, 2007 for $18.99. I have not heard a word from them so I wrote another letter (4-30-2007) and also made a copy of my check and send it... read full review »

I bought the Amana refrigerator in 2002, July. One year later the product broke down. June24, 2003, Maytag replaced 12002107 valve and12541902 valves. In Jan. 2004, the refrigerator was freezing everything, the repairman unfroze the reservoir adjusted the cold controls. Feb. 2004, he restricted air flow to chiller drawers. Aug. 2005 the refrigerator was freezing and ice not dispensing. The repairman replaced the extension knob, damper control and control fz temp. Jan.21,2005, not dispensing water. October6, 2005, freezer was not freezing, ice... read full review »

The power cut in Ghaziabad is causing a lot of problem. A normal cut in a day is minimum 10-12 hours and since last day the electricity was available only 4 hours in the past 24 hrs. When we go to the electricity office the people talks very badly and there is no person of the officer rank available. These people do not respond at all. Also they said that there is shortage of electricity from the back and thats why this is a problem but they themselves are siting under fans and tublelights and watching TV nearby. If there is a... read full review »

I purchased a Maytag Neptune washing machine 2/2005. I was unaware of the class action suit that was going on in. I am and have been experiencing problems since the original purchase - service man is coming today (this will be the third visit in 2 years 3 months). The motor was replaced august 2006. Is there anything I can do? Or is it too late to do anything... Any advice would be appreciated. I found out about the class action suit on the internet, I was curious if others were having problems or did I just happen to be unlucky with my purchase - guess I was wrong. Dianna Cook. read full review »

I purchased a mid line Cub Cadet ztr mower in the Fall of '05 about 3 weeks before mowing season was over. When I used the mower I found out it would not cut taller, thin grass 'sprigs' even with repeated mowing passes. I contacted my seller (DT McCalls in Cookeville, TN) and they promptly responded, checked the mower, adjusted the deck and pronounced it fit. Well mowing season was over but the problems began again in the Spring of '06. DT McCall picked up the mower 2 or 3 more times and had their repair people check... read full review »

Ordered 2 tomato trees plants and they arrived with no soil attached to the roots, no moisture, the leaves were brown and the stems of the plants are about the size of the lead in a pencil. These plants are not going to live and i noticed on the web site that others had complained to the company. If they cannot produce a quality product that they advertised than they oe3o4should say we cannot supply you with what you ordered and send the money back. HAROLD E. BRATTON 6410 MARTINGALE CIRCLE OZARK, MISSOURI 65721 read full review »

This is the complaint regarding the no delivery of HP gas cylinder. Order was booked in the name of Mr.S.N.Dwivedi, aged 85 yrs order no. 240 dated 7th may 2007. Inspite of repeated calls (50-60)to Manas distributor, kidwai nagar kanpur. code no 961940, there was no response and till date the gas has not been delivered. it has caused lot of trauma and agony to mr. Dwivedi in his old age. Moreover people are very rude in responding. This kind of attitude is unacceptable and we will go to the consumer forum if the delivery is not done immediately. read full review »

There is always shortage for hp cooking gas cylinders. And the booking system is so worst and badly handled. The line is busy always and we can't book gas cylinders for days till we get the line and after you book, the delivery will take at least 20-30 days to reach my residence. The worst thing is that the line is always held up i.e. agency personnels hold their phone down and when any customer comes to book the gas, the phone is kept at its right place. I have 2 cylinders and both are empty with stupid rules of HP gas services. The... read full review »