I purchased an Intex 18' X 48" easy set pool last June the pool was great at the time of use I took the pool down for the winter due to the freezing temperatures we experience in Virginia. I took the pool out this year to set up everything went well until I completed hooking up the pump to the pool when I released the water into the hoses to fill the pump and took the pressure off the pump I turned the switch on, the pump made a horrible noise like it was breaking apart I immediately turned the pump off opened the filter area of the... read full review »

I purchased this Kenmore 44152 washing machine (front loader) about 1.5 yrs ago. Now I have to move to a new home and apparently the delivery folks who installed it did not leave the fastening bolts required for the move. I went to the SEARS store where I purchased it and the salesperson said that this was typical - all components not necessary for the operation of the appliance are removed. He gave me two telephones - a delivery and a local parts. Neither of them can help me. So it seems that when you buy a washing machine - you are stuck... read full review »

Bought a whirlpool white magic sparkle washing machine two and a half months ago it started giving problems. The call center and the employees for servicing are very arrogant and are speaking without respect finally GOT IT REPAIRED AFTER 4 LONG DAYS OF STRUGGLE. Very very poor customer care, value and service. read full review »

A 1 Discount Screening & Repair or other name is A.A.A. Screen. Same company run by Rob Harris at 321-253-4647. I have no address for this company. Screen enclosure ordered by me for two car garage opening was installed by the above company on Tuesday, June 08, 2006. I paid in full on same day as completion of installation. On June 14, 2006 I noticed outer track was discolored and I called the owner of the company to replace it. He said he would look at it on Thurs June 15, 2006. He never showed up. When I confronted him on Fri June... read full review »

I purchased a Sofa from Regency Furniture, at the Largo, Md store and I also requested for special fabric on the sofa. I waited 3 months to for the sofa and when I received it the legs could not be installed because the lug nuts shift inside the frame of the couch. I had to return the couch and wait six more weeks for this to be fixed. I received my couch back with black marks on the back. Two weeks later I sitting on my couch and the legs broke again. I called customer service and they told me I could not get my money back because it was a... read full review »

I am having a HP gas connection with one cylinder. I have taken this connection from Maa Durga Gas Service, Sai Road, Baddi. (code No. 16272500) and Phone No. 01795-247500. My Consumer No. is 503763. Now the Problem is that I have applied for second cylinder on 11/03/2007 and I was assure that I shall get the cylinder within one month. But I have not got it till today. Whenever I ask them they say it will take one more month. I do not know what to do. Having bright ideas what can i do? With Regards, Rajender Kumar read full review »

Maytag Product Quality and Extended Warranty Service We were warned before we purchased the refrigerator not to buy it because it was a Maytag – this was from someone who had so much of a problem with theirs that the refrigerator itself was replaced two (2) times. But we did purchase it and because of their experience purchased the extended warranty. Approximately six (6) weeks ago on a Saturday evening about 11:00 PM we realized the refrigerator portion of the unit was not working. I immediately called the 800 number for the... read full review »

Southbay Appliance 56 S. Autumn St. San Jose, Ca 95110 408 920 9721 LIC# A42033 To whom it may concern, I feel compelled to notify the public regarding this company due to their unprofessional, unreliable, and rude approach to handling clients. We originally bought an oven from Sears and were told by our insurance company “First American” that Southbay Appliance would be installing our oven. Once the oven was delivered we contacted Southbay Appliance in order to set an instillation date. On April 24th, 2007 a very... read full review »

We have had a contract with Safe Guard for only a year now and have had 7 service calls for faulty wireless connections (which of course not their fault, we need to learn "to get over it and let them keep fixing it and we need to believe in their company" which was what I was told by one of the "Customer service" reps). Seriously, I was told to get over it and when my Valentines Day was ruined the guy had the balls to tell me that if I was his wife, he would tell her to cancel the service, but since I wasn't, I... read full review »

This was purchased as a Christmas present 2006 and the inner pot or crock cracked in February - about 6 weeks later. We returned it to the manufacturer (Kitchen Aid) and to date have not received a replacement. We have been told it will take until at least July. This was a $170 crockpot. Kitchen Aid have received their money and I am sitting here without a crockpot and without the $170 spent. Where is the justice? KITCHEN AID IS NOT A RESPONSIBLE SUPPLIER. read full review »

My 2-year-old refrigerator stopped working on a Saturday morning. We have an extended warranty on it. We called the company. They said to call back on Monday. On Monday, they said they do not service Amana products but gave us a different number to call. We called and they gave us Friday for repair. After complaining, they came out on Tuesday. We needed a compressor and it was ordered on the spot. It came by ground on the following Monday (now almost 1 1/2 weeks down). We called for service and they told us they are booked until Friday. We... read full review »

I was cheated by Eureka Forbes. One person named "Harinath. V", a customer specialist from Eureka Forbes came to my house and demonstrated the Aqua guard water system. I decided to purchase it and payed the amount by credit card. He told they will be delivering the Aqua Guard machine by next day (12th june 2007). But nobody came. I had called several times. They picked up twice and gave vague answers, but nobody came to house with the machine. I had payed nearly 8.5 thousand. Now they are not picking up the phone at all. It was my... read full review »

Have tried to get Truegreen out to my place now for two weeks. They have made alot of promises and never showed up. They even sent me a bill for over 1000.00 for the whole year and was going to charge me double of what they had quoted me. I called them up and gave them a second chance, they even flubbed that up. They still didn't show up. I told them not to bother coming out. I will find someone else. Patrick... from Georgia read full review »

I booked a cylinder on 26.5.2007 in M / S Srinivasa Gas Agency, Karaikudi, Tamilnadu. Till date the cylinder is not supplied. Everyday the office staff tells that it would be supplied "today". This reply I was getting till 11.6.2007. On the evening of 11.6.2007, to my astonishment I was told that the cylinder was supplied on 5.6.2007. Customer beware!!! read full review »

I Had purchased a 1.5 liter Samsung AC 2 years back in Delhi India and it has never worked since when the temperature rose above 40 degrees centrigade. Since 2nd June 2007 it had stopped working completely and I have made several calls to the customer support number they have provided but without any response leave aside a visit. I am planning to move to the consumer court. Regards, Surajit. read full review »

We purchase a ac on 4th June and install on same day but its not working from 8th June I called so many times to their people but no one can listen to us and no one can attend the complaint. read full review »

The machine is giving poor quality of washing and all my clothes are getting spoiled. The company service center is not responding at all and their behavior is altogether harsh and sarcastic. read full review »

I am hoping that someone can help me in finding out if a class action lawsuit is the way to go. We built a new house last May (2006) and had a large amount of Pergo Accolade installed. Immediately upon moving in the floor began "cricking" and "snapping". The flooring retailer (whom our builder chose) filed a claim with Pergo, they sent a rep out and determined it was a faulty product. The floor was replaced. Almost immediately afterwards the floor began making worse noises, more cricking (although less of that than before... read full review »

We recently bought Nafco / Domco vinyl strips and laid them in our bathroom. When we purchased the strips, the person where we purchased them from ask what type of floor we had down and I told him solarium. He said it would be ok to lay the strips over our existing floor. He did not have the glue recommended on the box but sold us SAFOT 380. We used the 1/16" X 1/16" X 1/16" trowl so we would not get the glue too thick. That has been two weeks ago and the floor feels tacky and glue continues to come up through the cracks. We... read full review »

This was sent to Cochrane: We purchased a sofa, two love seats, and ottoman in April-2005 that was special order through Gerdt Furniture in Indianapolis, Indiana . The furniture was delivered to us on 22 June 2005. After only one month of delivery, we noticed the fabric was starting to fray in some locations. In attempt to limit the fraying, we restricted wear of certain clothing on the furniture that have rivets and buttons. In the coming months, the fraying continued and increased not only on the seating cushions but all over the... read full review »

Bassett Furniture Direct Inferior goods & services I purchased a bedroom set for $4755.08 April 1, 2007. When they delivered my furniture 1 piece was damaged beyond repair. I immediately contacted the Basset Furniture Direct store I purchased from to get a replacement piece. Carmen, the person we dealt with said her computer would not allow her to forward the pictures we sent by e-mail. She didn't seen very concerned or anxious to fix the situation.It took us taking a dvd of damage to the store to be forwarded before they did... read full review »

The way customers are treated by Domestication's Customer Service Specialists is disgusting. They give bogus phone number and give you condescending run arounds. I ordered and paid for curtains on May 10, 2007. They still have not arrived and they don't know where they are. Hmm. When I ordered the form online said the package would arrive in 10 to 12 days. Their C.S.R. now says that it would arrive by the end of June. No they are not on back order. I can not find a number for the Corporate office. The name of the CEO is still a... read full review »

This all started 3 months ago when me and my wife went to Finger Furniture to purchase a new bedroom set. Once we found a set we liked the salesman informed us that only two pieces were in stock and the other 3 would be available for delivery in about one month. We decided to go through with the purchase and wait for the other pieces. One month came and went with no calls from the store or our salesman. When we called to check on our furniture we were forced to leave message after message. Finally our salesman called us back to tell us that... read full review »

I am truly disgusted with the service I have received from this "upscale" furniture shop. I ordered an ottoman and a leaning ladder bookshelf on 28DEC, they said it would take 4-6 weeks for the ottaman to arrive and it is now over 6 months later and I still have not received it. To top it off i have received the worst customer service I have ever received from many staff there, but in particular from 3 of the Store Managers and the "Customer Service Rep". I have left messages at the store with no response, sent email... read full review »

I have purchased a LG AC last year. On day of installation it encountered a noise but till date no one has come to attend the complaint. It has also has a zero cooling. Stay away from LG! read full review »

My consumer number is 32859 with gruh laxmi enterprise at shapur nagar jeedimetla hyderabad. Few days back, when i called to distributer for booking of lpg gas refill - they told your connection is transferred, they told a telephone number - as 23091232. Till date no one has shown the interest to say hello... etc. As on now i have 2 cylinder connection & 2nd is already on. But on one is coming ahead to help me. I want to know, why, my connection is transferred without informing to me. This shows poor manner & over then irresponsible attitude. Sharad Shukla Consumer no - 32859 00919441067806 read full review »

On April 5, 2007, a Royal Pools representative, Mr. Matt Boyle, came to my home to perform a site inspection for the installation of our above-ground pool. Mr. Boyle asked my wife, Adela, and myself where we would like the filtration system positioned. We told him that we wanted the filtration system placed on the side of the pool. He proceeded to draw a diagram of the pool and marked an X where we wanted the filter positioned. On April, 26, 2007, Royal Pools workers came to my home to finish the installation of my pool. When my wife... read full review »

The output of water is minimal and we are forced to buy mineral water of 60 rupees everyday since 14th of May till date. Everytime upon being asked, the assurance is given that the problem will be sorted out within 24 hrs but its all shameless acts of ignoring the responsibilities towards the consumer. Nobody has turned up at all and Mr Anil who was quite instrumental (his mobile no 9845122320) is not responding now. read full review »

I am fed up with their service. I have purchased washing Machine from Vijay Sales, Thane (E ), on third June they delivered it but not installed & Demo Vijay Sales peoples are misguiding us, saying daily coming tomorrow. I am regular customer of LG &I buy 2 AC's in 2006 but not even get yearly Free services yet. Vijay sales peoples are saying there is problem from LG Only. read full review »

This is a recent email I sent to Terminix - I am disappointed that during this past year no progress has been made in eliminating or abating the termite infestion in my house. Seeing more swarming termites than last year brought me to the conclusion that the inspector did not thoroughly inspect the areas of infestion which my husband and I discovered on our own centralized in the basement walls and baseboards. When the inspector Benny White made his initial diagnosis last year in 2006, he determined that the infestion was in the... read full review »

RE: Maytag model# MTW5700TQ, serial# CT4945337 I purchased this washer in April, 2007 as a gift for one of my dearest friends. A month later(May 7, 2007), my friend called me and told me the washer was not working properly. I called the dealer where I purchased, and they came out for check and told me that the motor and pump are broken for some reason. They said that it will be covered with 1 year factory warranty, and they offered that they will call for service. A couple of days later, I received a phone call from dealer and saying... read full review »

I m acing this problem from last 1 year. I book my lpg gas cylinder with sai gas (talawade rd, triveninagar, pune) but they have never delivered it on time... This time they delayed it for more than a 15 days. Sometimes they even sell lpg gas in black market and charge double amount. What action is our government taking, nothing, they are siting and watching. They know everything. Even persons from bharat gas are corrupted, maybe their top level management also. From last 15 days they are telling that we will deliver it today... But they... read full review »

3 years ago we purchased a Maytag washing machine, which out of the blue it developed an overflowing problem. The washer kept filling up and would not shot down, which in turn flooded my basement causing damage to our carpet and other items. Naturally since the guaranteed had expired it meant that to repair the washer it would have set us back several hundreds of dollars so we chose to purchase a new washer. On May 29 I contacted Maytag via e-mail and just today received a reply which basically told me though luck, it was my responsibility to repair the machine no matter the cost. Is there anything that I can do? read full review »

Purchased a Kenmore Gas Grill 4-5 years ago. The grill worked great for about 1 month. From that point forward it has been nothing but a nightmare. The regulator has been replaced almost yearly now. The frustrating part is two fold. 1) The fact that the regulator continually has to be replaced. 2) When the regulator has to be replaced, it takes almost 1 month for this to happen as they have to schedule someone to come evaluate it (1 week) then order the part (2 weeks) after I already told them what it was, then schedule the... read full review »

Repair tech said he fixed the washing machine.So he ran the washer through its cycle before he left and five minutes later the machine quit running again. I called A&E Factory service five minutes after he left and was told that they would contact the tech and get back to me regarding a time frame for his return. I received no reply! I called the service center again and was told that they could come back another time. The only time that I could be at home without taking another day off work was 10 days later. If they can't fix... read full review »

I ordered a sofa, chair and ottoman in Oct 2006. It was a special order. They delivered at the end of Jan 2007. Chair was damaged. There was a small hole in the fabric on the top of the chair. I accepted it (which I know now I shouldn't have done) and called the store right away. The manager said new fabric would be ordered and the chair would be fixed. Well, the fabric came in and it was wrong. Well of course the company that made the chair doesn't make that fabric any more. So she (the manager/owner) with such attitude said come... read full review »

I purchased a Remote controlled Hampton Bay Ceiling Fan W/light fixture. I turned it on today to use and it was on for about an hour when it started making a noise in the fan, so I turned it off. A little while later I smelled something burning and there was smoke pouring out of the fan, it somehow turned itself back on and I ran and turned off the main power to it. I had to call 911. The Remote module burned up and was melted. I am glad I was home at the time or I could have had a serious fire in my house. The remote model # is UC7067RC... read full review »

Ordered a sofa, chair and ottoman in November, 2006, received the sofa and the chair... Ottoman had to be ordered. After waiting, and waiting, received a call saying that I couldn't get an ottoman because the company went out of business. The reason I ordered this furniture was for the ottoman since I came down with a medical problem and need my legs elevated. So, I ordered another ottoman that I settled for since it didn't match the set, and it was delivered not being the right one I ordered. I ordered an ottoman with a skirt... read full review »

By phone I ordered a vertical blind from Sears Canada, delivery of which would be 2 days hence. Within 15 minutes I realized having ordered the wrong size and immediately called back to cancel the first and order the proper size. The operator advised she could not cancel as it had not yet gone to shipping and I should call the next day. For whatever reason I forgot to call and the 2 blinds showed up on the expected date whereupon I refused the first. When I received my statement it showed the original order and the return was credited to... read full review »