CATEGORY: Home & Garden
Aquaguard Water Purifier
Its really disappointing that since we have purchased this Aquaguard Water Purifier, there have been many complaints and above that the main thing I want to bring to your notice is the unfriendly and untrustworthy service they provide regardless of paying high amount for AMC.
We stay in CR Park and recently there is a problem in our Aquaguard. We registered complaint and they service engg came and said that a part needs to be replaced we agreed and even he convinced us for a 2 yr AMC. We took the AMC and replaced the part also but then... read full review »
BalaJi Gas Service - Navi Mumbai, Airoli
Have booked the gas 25 days back on BalaJi HP gas service Sector 16, Airoli, Navi Mumbai, and they told me that i will receive in three days, now its almost 25 days till now they have not supplied the gas, whenever i ask them, they say that i will receive tomorrow/today. I got frustrated by making phone calls, its really pathetic. read full review »
Fisher & Paykel
I bought a whole set of Kitchen appliances with a promotion of getting a rebate for the double drawer dishwasher ($1,419.00) back in July 2006. We should received the rebate within 12 weeks as the promotion stated, but it has been 30 weeks now and we still don't receive it. We have been calling Fisher & Paykel's promotion center, the rebate center (3rd party vendor they used for rebate service), and their central office since October 2006, but each time we get a promise of getting it with certain number business days. This ha... read full review »
Deep Ganga
A Gas Agency named Deep Ganga, 134A, Ashiana Nagar, Patna, INDIA which is a distributer of Indian Oil Corporation LPG Gas Refill Cylinder for the local area of Raja Bazar, Patna, INDIA.There phone No is +91-612-2583366.
The agency supplies gas but even after booking the Cylinder they are not supplying the refill after 18 days.
This is not the first time. Every time I book the refill I have to complain after 15 days and they give some false reason and after repeated complains they supply the Gas Cylinder refill now for the last three... read full review »
Peachtree Windows and Doors
Peachtree's "Non-Stop Warranty" was introduced January 1, 1990. The Non-Stop Warranty is non-transferable. Products purchased between January 1990 and December 1994 required homeowners to register their products to qualify for the Non-Stop Warranty. Peachtree does not provide labor or labor expenses incurred to remove or replace any defective product, or any defective components thereof.
From 1995 product care book.
Your Peachtree products, identified above, are guaranteed for as long as you own them to be free of... read full review »
Imperial Outdoor Living Inc.
We bought a BBQ for $2200. at the home show in Sept 2006. When it was delivered it was missing parts the refrigerator door was dented and now one of the bars on the grill is broken. We called repeatedly with no return calls. Now when I call the phones are disconnected we sent a certified letter in the mail came back their no longer at this address. This company is a rip off. Can anyone help? read full review »
Raymorand Flaingan
The center i purchased from this company is not worth the eighteen hundred dollars i paid for it. The finish on it is not even and the knobs are different the top looks like someone stepped on it the drawer had a deep scratch on it and i waiting for it to be replaced i want a new center i am so upset i hate it and i dont know what to do call the store with no help sent a e mail and i would be in touch with a manager and i still waiting. read full review »
SSMF Inc / Shutter System Manufacturing of Florida
After researching and calling several hurricane shutters companies which were loaded with orders (in the post-Katrina Florida) and giving us 2 to 9 months waiting period for installation of hurricane shutters, we were finally relieved to find a company that apparently was big enough to manufacture their own shutters and deliver them in until 6 weeks after obtaining the permit in the city of Aventura, where we live. In July/2006 we contracted the SSMF (Shutter System Manufacturing of Florida) and were happy for having our hurricane shutter... read full review »
SimpleFloor.com
Simplefloor.com - buyer BEWARE!!
I purchased bamboo floor from this company. They advertise it 25yr finish warranty but when real floor arrived, I checked it to find it's veeeeery easy to get scratched. I returned ALL BY MY COST. But get no any refund by now. Total is more than $5000 and it has been more than 2 months.
No return emails or phones. Dishonest online place.
Keep Away!!! read full review »
Pella Windows & Doors
I had Pella Designer Series casement windows with Slimshades installed in July 2004. One and a half years later, the shades on most windows have indented the wood as they contact the sash (putting the shade down). On 4 windows the nylon blocks on the bottom of the shade have worked through the stain and hard coat and are mutilating the wood. I applied Varathane Diamond Wood Finish in 3 coats as instructed by the manufacturer instruction. Pella Iowa and the local Pella distributor have been stalling this complaint for 15 months with no... read full review »
Sur La Table
I've been ordering from Sur La Table for years. I live in Canada, but all items are always shipped to U.S. addresses. Prior to Christmas, 2006, this was not a problem. This year, however, they cannot accept non-US billing addresses, even though the order is being SHIPPED to the U.S. After MANY calls to their Customer Service (daily!), it was finally straightened out and the goods were sent. But it is obvious that Sur La Table is willing to ignore 10% of the North American market when they are unable (or unwilling) to accept non-US... read full review »
Sears Washer
My husband and I bought a very expensive front loading washer from Sears WITH a maintenance contract . It broke 6 WEEKS ago and we are still trying to get if fixed!!!
The company is horrible!!! read full review »
Ashley Furniture - Bowling Green, KY
On 1/14 I went to the Ashley Furniture Homestore in Bowling Green, KY, and ordered a sofa, a loveseat, a dining table and six chairs. Then they delivered all the items on 1/25. At delivery they found that the sofa has a cut and they took it back. They told me that the store would contact me to reorder or solve the problem. But nobody called me. After waiting for two weeks I called them but didn't receive any responses. A guy told me to call me back after he checked the status. Again nobody ever called! After waiting for another week I... read full review »
EmpireToday Carpet
I was disappointed with their estimate as their ads would lead you to believe they will save you big bucks. Apparently their gig is to cater to someone who wants immediate installation and no interest for a year. The salesman measure our house at 173 yards and single figure estimate of $6000, no details. Home Depot measured the same six rooms at 142 yards and with a better carpet (64.4 oz) quoted a total price of $3360 including all the same services as Empire, disposal, upgraded pad, etc. WOW!! That's quite a difference! For... read full review »
Stair Supplies
I called to place my order for stair parts, because I needed advice. Their "specialist" assisted me and ordered handrails that were too small for the balusters. I was told by customer service that "since I had confirmed the order, there was nothing they could do". Their website lists the dimensions of the handrails as 2-1/4"X2-3/8". What they don't tell you is that the handrails taper down to 1-1/4" at the bottom, so you need balusters that are smaller than that at the top. My order total was $3000, and I... read full review »
Moda Furniture
I just bought two rugs from Moda Furniture. They are closing their store on 23rd Street in Manhattan, and had advertisements for a huge sale. When I got to the store I was shown several rugs. The retail price of these rugs was stated to be $2,149 each. The salesman explained that they were closing the store, and therefore were selling all the rugs at 70% off. He offered me the rugs for around $650 each and mentioned that if I took them today, he would give me an additional $100 off each rug. Then he mentioned that if I bought two, he... read full review »
Lowe's - Milwaukee, WI
Don’t trust the commercial hype about how good their installs are. The installers look NOTHING like the one’s on TV. Sure price was great but then the install took place. Granted the buying process went ok, even though we waited for over a half hour for someone to enter our order at the store. No one knew how to enter a carpet install, seriously.
Basement Carpet Install:
To start, my wife took the day off for the installation. They told us the installer would be there between 8 and 9am. Then a call came that they were... read full review »
Unique Developer
The unique developer located in dombivili, maharashtra. They developed projects in dombivili west the name of project mount view. We register in the month of feb-06. On that time he said he will give the position on march -06, more than one year is completed still now he is not hand over the flat. While booking he agreed on the rate of 725.00 per sqft. Now the site value is gone up he is demanding current value , those will deal with the unique developer be ware . Presently they have got projects in dombivli/thane and parel. These people are cheating the common peoples, beware. read full review »
Roomful Express Furniture - North Fayette Township, PA
Shopping with my wife and two kids, we stopped at Roomful Express, North Fayette Township, PA. Joe, the 20 something salesperson, said hi, can I help you. We said no thanks. Joe then started to tell us all about the specials - I said - no thanks, we just want to look around. Joe said "You will listen". I said kind of loudly - I don't have to listen to you, I'll just leave. Joe then said (quietly) "I'll step out with you and kick your ass". At this point I YELLED for a manager, Joe walked away into the store -... read full review »
Lodge Logs - Boise, Idaho
Poor quality logs, waited 5 months to come and see. Then sent pitiful amount of logs as replacements.
I maintain full photo log.
They claim shipping damage, (true in case of replacements) then house did not go up in 60 day period (but they waited 8 weeks to process new logs and then only sent a few). read full review »
Gardner White Furniture - Warren, MI
This is a complaint against Gardner White furniture at 4400 East 14 Mile in Warren, MI. I ordered new living room furniture, love seat and recliner, on January 6, 2007. Before the papers were signed, everything was in stock... then the salesperson came back and said only the recliner was available for delivery on 1/10. He asked did I want the recliner delivered on the 10th, the love seat wasn't going to be available until 1/17. I said no, only wanting to take one day off from work and told him to just deliver both pieces on the 17th. On... read full review »
Rooms To Go - Augusta, GA
My husband and I purchased a castle bed from rooms-to-go in Augusta Ga in Nov. We were told that we could pick a date for it to be delieverd and they would bring it and set it up for $69.99. It is a very big bed and I new it would take a long time to put together so we paid the extra. They came in Dec on the day they said they would and as soon as the two men came in the house and realized what bed it was one of them said " It take a long time to put this together and I'm not sure we have that much time". This should have clued me... read full review »
Select Comfort / GE Money
You buy a bed, you have no payments no interest for 1 year, but if you don't read the fine print and don't pay it off in full by your promotional due date - by the way they send you a bill after your due date has passed, you have to pay all of the interest you have incurred for an entire year!
Of course they send the bill after so people have to pay - this is how they make money - scam, scam, scam. Please don't buy from select comfort & ge money - they will steal your money.
Stand up against these companies!! read full review »
The Room Source Furniture / Simmons Beautyrest Mattress
Hello my name is Aaron Munoz I purchased a SIMMONS BEAUTYREST mattress from The Room Source furniture store in 2004. The mattress started to fall apart within 6-8 months of use on the mattress so we contacted the ROOM SOURCE about the mattress and they sent someone out right away to inspect the mattress and found it to be defective and replaced the mattress. I dont remember how long the second mattress took to prove it was also defective but I know that it was only a short period of time. Once again we contacted the ROOM SOURCE about the... read full review »
Sears Home Central
Do not use Sears Home Central for any home repair work. I contracted with them for an air conditioner in June. The unit was installed after the promised time on the contract which is not actually the complaint.
They promised to obtain the necessary permits which was never done. My uncle had the same problem with them when he had a furnace installed. It has been 6 months and we still are without a permit. We have contacted the Better Business Bureau and they do not seem to care about that either. They have done nothing to solve thi... read full review »
Tom Adams Builders
Tom Adams Builders was hired to do some backfill work around our home. We advanced him the payment ($500), so that he could afford to hire a crane to lift his bobcat out of a ditch that an employee had driven into. He agreed to return with his bobcat and do the backfill work. He never return, avoided our calls, made up excuses when we did get in touch with him and when finally confronted, told us that he would not be doing the work. He is keeping the money. If you are considering hiring Tom Adams Builders of Glenolden, PA -- don't! read full review »
Ashley Furniture - Wilmington, NC
My husband and I were extremely shocked by the way we were treated at the Wilmington,NC store.We went to order 6 chairs after receiving 4 coupons valued at $25.00 each.(1 per purchase)Since we have bought furniture there previously because it is less expensive furniture.(Cheaper made also that's why)But this is what we can afford.We asked if we could use the 4 coupons.
The manager said YES, but we would have to come in and order 1 per day.( These are their rules when it says see store for details). So we said "that would be... read full review »
Prima-Seal
The company name is Primal-Seal. The owner's name is Brad. He has been first ignoring my wife's calls for over 3 months (since end of July!).
Background:
Prima-Seal installed new windows and a new storm door for my mother-in-law who lives in a townhouse. Now, as you know, every townhouse community has rules about the type of doors and windows you are allowed to install so that the community looks more or less the same. So my in-laws hired Prima-Seal to install new windows and a new storm door. The sales guy (Ken) promised... read full review »
Consumers Energy - MI
Consumers Energy decides to estimate meters whenever they don't feel like coming out to your house and giving you an actual reading. My bill went from $81.67 to $274.00 because they estimated instead of doing an actual reading. Not to mention their customer service is really of poor quality when they hang up on you. read full review »
Rooms To Go - Norcross, GA
On 12 February 2007 my friend purchased a couch at Rooms To Go for $350. This seemed like a great deal, so my friend made sure the price was correct, then paid for the couch and made arrangements to pick it up the next day.
Today, 13 February 2007, my friend borrowed my van to pick up the couch.
Once the couch was loaded into the van (and already paid for the night before) the Rooms to Go store manager came out and said the price was incorrect. He claimed the real price was $700, but that he would let her have the couch for... read full review »
Leon's Furniture
This is a copy of the response from "customer Care" at Leon's. Beware!!
Excuse me? I have been in contact with Leons in Nanaimo regarding the delivery time and as the email states, I have not received any response from them. This is the reason this email was sent to "Customer Care". I expected this complaint to be forwarded to your head office, not back to the very people that are the reason I am complaining! Leons does not seem to take much interest in customer satisfaction at all. I have spent $ 4652.27 Canadian... read full review »
Conn's Appliances - Dallas, TX
I bought a Poulon 38' riding mower from the Conn't located at Wheatland, and I20 in Dallas,Tx. First use out, it stopped, and had to be pushed up a 1/2 acre of HILL, I called Conn's it would be two weeks BEFORE someone could get out here to fix.
They FINALLY got there, they said it was fixed. First time out again it broke down! I took it this time to Conn's myself, I wanted my money back. They gave me a user-mower to use until mine was fixed. After two weeks my mower was ready, (so they said) it lasted two mows, again... read full review »
Consumers Energy
I called up the oil company about the equipment not functioning properly because heating wasn’t working properly. The dispatcher said they are only addressing problems of ‘no heating’ and somebody would be there on Saturday.
I had called on Tuesday. After checking the heating and realizing that the heating actually is not working on the first floor, we called the services again in 15 minutes. I was told that somebody will be there by afternoon. Nobody showed up till Wednesday when I called up again on Thursday and I wa... read full review »
ImperialProductsOnline.com / TheWindSurfman.com
Looked on e bay for a humidifier and found one listed by seller thewindsurfman.com. Got billed by web site sales@imperialproductsionline. Than on paypal it says apex distribution llc got payment.
Now that the ionic humidifier is not working who should i complain to? read full review »
Ruud Heat Pumps
RUUD heat pump freezes up outside coils. No help from installer or RUUD rep. Unit is great ice maker but sucks for heat. Ruud has made it impossible to contact them personally. My opinion is to steer away from Ruud products.P.S. Ruud and Rheem are same. This is my second Ruud, both where money pits. Yes I got bitten twice. read full review »
Expert Appliance aka A-Expert Service
I ordered a hose for my apartment washer, they sent a plastic hose and it cost me 61.00. I filled out the return order form and waited for this RMA number that is required as well as the address in order to return the part.
They never gave it to me.
After several emails and several phone calls that I made only to have them put me on hold from 30 to 45 minutes they acted like they were doing me a favor when they said they "found" they part an it would be 142.00. I was able to find another company that had it for half that... read full review »
Home Depot - Installing Exterior Door Service
I paid $35.00 for Home Depot to come out and measure my porch door to install a fiberglass door. After taking my money and measuring the opening I am told that they do not have a fiberglass door that fits but they can put up a $1700.00 wood door. I told them I do not want a wood door and was not able to afford a $1700 door. Also the wood door is not even finished. I have to paint or varnish it. I requested my $35.00 returned because they could not perform the service. I was told it is non-refundable. That is such a bad customer service tactic... read full review »
Indane Gas / Aravali Gas Service
Ironically Indane Gas has a toll free number, but their Udaipur distributor "Aravali Gas Service" has different opinion about phone service. During working hours you never reach them on phone.
Hopefully, the company will speak with this dealer and try to convince him to keep his phone on the hook during working hours as their consumers are working and busy people and one should value others time also. read full review »
Rudd Gas Hot Water Heater
I purchased a Rudd Gas Hot Water heater on Monday, Jan. 22, 2007 that had a 6 year warranty. It was installed by a plumber but now is leaking, we went back to the company that it was bought from which is Coburn Supply Co. In New Ibeira La. , they agreed to give us another one but refused to pay the price for the plumber to reinstall. I think that this is unfair to the customer and the plumber. A company as large and well known as this should stand behind their product. read full review »
W & S Construction, Inc. - Littlerock, AR
This company does not honor any warranty. Cheats customers without completing the project and running away with all your money. This is the number one crook in town in Littlerock. Please stay away from these people. read full review »
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