Kelly Anderson of Bond Tile & Stone, Inc. did not obtain a permit from the City of Forest Lake which he was supposed to do and then said you don’t need one after the project was started. He applied a glob of thinset behind each 12 x 12 tile and stuck it on the durock, rather than troweling thinset all over the durock as it should be done. This left large gaps around each of the tiles. I pointed it out and he said he had to do that because the wall wasn’t straight which wasn’t true. The studs in the wall need to be... read full review »

Sold Smart What a joke.we need to go public on this company, we know we won't get our money back, but ity may stop anyone else buying from this company.My story is we brought a battery operated jeep for my son it arrived and the instructions my partner could not understand' he has set things up before and never had this trouble.We can't believe it is so hard to contact people if you wan't a refund i f the product will not assemble.What is wrong with Australia we need to come together and shut this company down.Because they are rippring us off blindWith current ecconomics we need to get rid of frauds. read full review »

I am quite upset with this company. my friend is elderly and has been told numerous times the company would be back to complete some unfinished work. that was 4 months ago.. Recently a friend told us that Emile Salem was in fact now the Chair for the renovators counsel in Ottawa. What a bunch of scammers these people are. The better business bureau warned us against complaining about such a great company. they (bbb) are even worse than Ottawa Home improvements. We found this site and at least someone will now have a chance... read full review »

I purchased a recliner for my father sometime back and he used it for 2 yrs before his passing. My mother gave it back to me and I found the mechanism was broken. I approached Lack Furniture in McAllen Texas and they attempted to get the necessary parts to fix the chair even when I didn't have the receipt. I appreciated their courtesy and effort. Franklin comes back with 'the parts are unavailable' What good is a lifetime warranty when the manufacturer pulls a stunt like that. I have have had two individuals looking for... read full review »

ive been with suburban propane for many years i started paying 89cents a gallion at first now iam of o old and disabled on ssi they charge over 5 times that irecieve heap thankgod but when iran out of propane they came to bring some but had a man from suburban come first tocheck me out ? thislittle visit cost me 150.00 he didnt do anything left in less than 5 minutes thats 1800.00 per hoursoall i got that time was dam little propane for all my heap help iam disabled and bedridden now but if ican make it through this winter on what little i... read full review »

Gas stove central burner shoots up a flame 6-inches high! It looks like a Bunsen burner from chemistry class. - And that is on the LOW setting. When used with the outer ring it shoots up 8-inches. We have called to get it fixed but KitchenAid sent the wrong parts. It is now one year later and we STILL do not have a fully functioning cooktop. read full review »

Window World operates a total sham of a home improvement company. After I paid nearly twenty five thousand dollars for windows in my four rental properties, I discovered the complete lack of workmanship in the windows from their "exclusive" supplier: Alside Windows. Fully two thirds of the windows are now cracked and or foggy after less than two months. They offer less heat and sound installation than the wooden builder grade windows I had originally. Not only will Window World not honor their warranty, but the manufacturer Alside will... read full review »

In another pathetic attempt to whitewash his company's extensive criminal background, Kelly 'O'Steal' O'Neal has once again donated money stolan from local Dallas artists to a charity, this time the Atlanta Childrens' Shelter. Last year, O'Steal gave local NPR station KERA stolen funds...this year, he's moved on to pimping out homeless toddlers in the name of 'good PR'. Question: We wouldn't begrudge the ACS any money they come by - whatever the source - but can O'Steal and his vermin... read full review »

NEW YORK - New York-based asswipe and paid Design Legacy hack Heather 'Wait'll I Get My Claws On You' Clawson is once again pimping her blogspot out as a shill for Dallas-based criminals and swindlers Design Legacy, Kelly 'O'Steal' O'Neal and partner Rene 'I Steal Too' Gutierrez. When contacted, Ms. Clawson stated that "I can do anything I want with my writing and promote whoever I want...if you think I care what anyone thinks of me, you're sadly deluded. I'm so powerful in the home... read full review »

I spent over $2500 on a Viking Ice Machine (actually it's a Marvell Ice Machine with a Viking logo). I've already had it repaired 4 times for a total of $13oo including replacing the bin thermostat ($360), replacing the compressor, evaporator-heat exchanger and valve ($470 in labor, the parts were covered by warranty) and replacing the drain pump ($388 just for the part which I replaced myself). Now the drain pump went out again! I called Viking to complain about the "lemon" that I obviously got and all they could tell me wa... read full review »

Very unpleasant experience with these people. Be sure to have the salespeople put everything in writing. First, the mattress set was delayed for days. Then, when they finally did deliver it, it was not the same as the one in the store. To make a long story short, we were told we could get a full refund, then they reneged and said we’d have to pay a 25% restocking fee and a pick up fee. This was not posted in the store, it is not stated on the receipt, nor were we told that in advance. We have filed a complaint with the BBB but Mattre... read full review »

Furniture was delivered in the evening. In the morning we could see the couch and chair did not match. We called that morning to inform them. They refuse to replace either piece to match. Then two months after we used the furniture, the stitching came out on the couch at the bottom. Only two old people use it--us! They have done nothing to rectify the problem because we 'signed' the paper when it was delivered. Because it was evening, we couldn't see the difference till the light came in the room in the morning and it was obvious. read full review »

Ordered new Sante Fe Infrared Sauna from SaferWholeSale.com, received a used floor model / demo unit from them. After explaining this to both sales and customer service, both claimed that I was shipped a new unit. Not only is it annoying that I received a product that was not new, now I have customer service telling me that dirty sauna floors, warped top, gouges in wood walls and base, broken heater racks, fingerprints all over glass panels and door, and big price tag hanging from already assembled door is considered new. A complete joke of a... read full review »

I purchased a Trio frig from Sears on 12/05. I immediately noticed ice on the meat drawer in freezer but technician did not seem concerned. Last year water began pouring on the floor. Called Sears and they wanted a commitment of either $90 for the service call or $250. that would cover all calls concerning the problem. I committed to $250. Then I was told they could not come for 2 weeks. The day of the appt. they called and said they could not come, but maybe could the next day. I cancelled and got my refund after more phone calls. Another... read full review »

WE DID TERMITE TREATMENTS FOR NICK NEWSOME ON 2 HOMES ON NICHOLAS LANE IN MONETA VA. HE USED OUR TREATMENT RECORDS TO SELL THESE HOMES. HE NEVER PAID A DIME TO US. HE GOT HIS MONEY FOR BUILDING THE HOMES, WE ARE OUT $1400 DOLLARS. HE WON'T RETURN OUR PHONE CALLS. WE HAVE MADE REPEATED ATTEMPTS TO GO TO HIS HOME TO SPEAK TO HIM. HE WON'T EVEN COME THE DOOR. HOW CAN YOU REQUEST A SERVICE AND NOT PAY FOR IT? I WOULD NEVER HAVE THESE PEOPLE BUILD ANYTHING FOR YOU. read full review »

I purchase a refrigetoron 2/13/2011 and by 3/2/2011. it went up. I contacted HHGRGG an GE Money and HHGregg is working together. I contacted GE Money explaining the situation. They refuse to reinburst me my money. I am out of 1, 300 of my money . GE want the monthly payments. Neither GE Bank card nor HHGregg wants to accept responsibilities. For the refurbished products for which they are. Selling uncover as new or out of box. When really it is refurbished. I would like something done about both GE and HHGregg. read full review »

Filed by : Robert Bax 22 Stone Mill Lane Saint Peters MO 63376 Filed against : Travelers Companies, Inc. One Tower Square, MS05B Hartford CT 06183-0001 Complaint Description: Purchased home at 22 Stone Mill Lance, 63376 Dec 17, 2010 and selected Travelers Home Owners to cover the home using appraisal data and BAC insurance recommendations. Received a notice in mid Feb, 2011 that replacement costs would go from $149, 000 to $302, 00 twice what the appraiser said it would take to replace the house. Reviewed the... read full review »

I sent a MoneyGram for $130 to them for plantfood (mephedrone). A couple of days latter Kathy emailed me and said "because we forgot to insure the shipment I would have to pay her $250 to give to TNT shippers that where holding the package in Calif. until they get the $250. The person who delivers it to my home will give me back the $250. Kathy emailed that the business ships from Florida and now it's supposed to be in California. This sounds like a scam to me. read full review »

Tile - used 2 different color grouts, cracked tiles, tiles uneven - overcut the interior door trim/jambs. didn not complete the grouting, grout on walls and on interior stone work (in the pours of the stone - 3 inchs high) Hardwood - Different wood thresholds between hardwood and carpet - gaps in the joints of hardwood where a quarter will fit and you can see staples - hardwood does not meet the tile evenly - overcut all interior door jambs and trimwork - Just to name a few Attempted to have problems fixed - Warehouse carpet... read full review »

I purchased a Bravo Maytag Electric Dryer. Because of space limitations I need to have the vent exhaust come out the side, not the back. The seller (Lowes) does not provide installation services for the dryer VENT. I called Whirlpool/Maytag - response we do not install the dryer or the dryer vent, period. No guidance. FIVE HOURS later I learn after many telephone calls and internet searches that there is a vent kit to install vent in the side and that it comes with instructions. The Whirlpool/Maytag person I spoke with, at length, knew... read full review »

Our companyG4S Qatar W.L.L is a wellknown multinational enterprisehaving more than 6000 staff force and earning millions as profit.But still company provides poor salary for guards.Every private and public limited companies increases their workers salary according to the living cost uprise, but our company still didn't take any action for renewing the salary of guards.I appeals to the company management to take appropriate action in this regard and review the salary of guards proportionate to their living cost... read full review »

bought tin of dulux one coat, brilliant white.Within two months the paint was as yellow as a persons teeth who smoked forty a day.I couldn't believe how bad it has gone in such a short time, (and this was with an undercoat as well).Plus it was tacky for ages after, (two or more weeks).Still can't believe how bad this paint was. read full review »

My husband and I purchased a leather sofa and chair from American Signature in Sept. 2010. At the time of purchase we were talked into purchasing an extra warranty that cost about $150.00. We were told that the warrenty would cover rips tares to the leather. About a month after purchase we noticed the leather on the arm of the sofa had begun to pull aprt at the seam. I called the warrenty company and they said it sound like a manufacturers deffect to them so they would not cover the repair. We called back to the store. They told u... read full review »

The microwave cavity was broken. A technitian came and took a llok at it. He provided a report. In that report he mentioned that the part cannot be replaced or repaired and customer declined estimate. I did not decline the estimate. He provide contradictory statements. On the one he said part cannot be repaired, on the other hand he mentioned customer declined estimate. It seems to me the technitian does not know what he was doing. Based oin the report my warranty company 'sensible home warranty' is refusing to to replace the... read full review »

Last fall, I was looking for a faucet for our new home that had been discontinued. I had done a lot of business previously with K and B Galleries, and I called them. They had a floor model of the faucet, which I purchased from John at half price. The faucet arrived with parts in disarray, tossed into a box. Our plumber tried unsuccessfully to install it; there was at least one part missing, and the plumber could not find a substitute. The parent company (Franke) no longer carried the faucet, and to make matters more complicated, the faucet... read full review »

our phone is not working, it is written 'no line' in the instrument. pls contact us in 8800485034, our ac. no. multiple 16270423, wiFy is working and the land line is not working. read full review »

Of the 27 QUICKSTYLE Laminate floor ''Reflexion'' 8mm boxes I bought at Home Depot 'Beaubien' (Montreal North) on November 1st, 2010, 11 had defaults. Planks had large white spots (at least 3 per plank) except for the plank on top. You can easily tell that the boxes receive an excess of moisture. I returned the 11 boxes to the store and got my money back. The associate didn't really look surprised. I checked the other boxes in the store and I couldn't find a correct one. Since I was still missing 11... read full review »

The vanity top I purchased from this business was delivered broken. Their terms & conditions states that they reserve the right to replace the damaged product withing 30 calendar days or refund in full. Waiting for 30 days until receiving the replacement is just too much for a family with children. However, this business doesn't care leaving our bathroom disfunctional for 6 weeks and would not communicate any more. This business should correct its bad attitude or be deceased. read full review »

We too purchase the Kenmore Power Miser 12 gas Water Heater, only to have all the same problems that I already see online...pilot light going out. We've replace the thermoculper and my husband was going to replace the thermostat, but after reading Marks' advise, we're going to try that first. I cannot believe with all these complaints that nothing can be done for the consumer' that have purchased these horrible units. Hopefully something will happen. read full review »

I ordered from Insulation4Less. Quick and easy online ordering and fast delivery. I purchased Prodex Total Insulation. Prodex was very easy to work with, it went up very fast and easy. I insulated the walls on our 30x40x14 pole barn. Hugh difference in temp!! 10-15 degrees F outside while 60 degrees F on the floor and almost 80 Degrees F at the ceiling. I installed it all by myself. I used some of the left over in my attic, I can tell the difference there as well. I liked ordering online at Insulation4Less. Great site for busy people. All the... read full review »

Haynes Furniture Store in Newport News, VA On Jefferson Ave sold me two beds and promised delivery on a specific date between 11am and 2pm. When they had not arrived by 2:45pm I called the warehouse in Williamsburg and was told that my appointment was actually 12:30 to 3:30 - I knew this was a lie so I called Corporate Customer Service and they verified the 11 to 2pm time frame but said it had been changed to 12:30 to 3:30 right after I called at 2:45pm. At 4:30pm the delivery still had not arrived so I called the Warehouse again and wa... read full review »

This company is the most unethical company in the state of Florida. BUYER BEWARE. The company did barrier work on my mobile home and charged me over 3, 000 for work that I did not need. This company pries on individuals that do not know any better. When I called to address the issue they were rude and offered no solution. They do not deserve the rating they have on BBB, I bet they pay someone to have that rating because they are a F grade in my mind. read full review »

Hello Fellow Consumers You wouldn't believe what I received for £200 plus postage and package (non-refundable) from Furnisho of Hull. Well I ordered two Jeeves Bowler Hat Pendant lights and what I received was: Two extremely dodgey Bowler Hat lights in the following condition: 1. Delivered in a box that had random filthy pieces of broken up polystyrene inside with footprints on the polystyrene. 2. No proper packing around the lights. 3. The wiring on both lights was damaged and split and very dangerous. 4. The... read full review »

Does inferior work, painting remodeling, overcharges, Comes on as a nice Christian man. Then wants payment in cashiers checks, pays workers under the table. Takes 6 months to do a 6 week job. Knows he has your money and signed contract. Gottcha! Beware, he hasn't you in mind. Get other bids before you make a decision. He is total crap! read full review »

This Mattress was seen on tv, QVC sales I called and set up an order, with payments coming from my checking acct. for I think 6 months. My body sink into the mattress, it's even hard to turn over in bed, my back and legs has been giving me trouble every since I have had it, and I don't know how to contact the company. I am 74 years old and could use a bit more confort than what I am getting, would like to have this mattress picked up, it's well padded and cleaned. purchased in December 2010 read full review »

My natural gas heating bill was high, though I keep the thermostat below 65. Money's tight so I gritted my teeth and paid. Finally, I looked, and tho nat'l gas prices have NOT risen, I was paying more/therm to this ESCO than I had been to the gas company before I signed on w/Spark Energy. Way more. And my bills were a nightmare to read. If they give you a good deal at first, take it, but watch the price/therm escalate after the honeymoon's over. Jeez. I cancelled. read full review »

These dirty sorry theives are saying that rates have not went up but but my bill has spiked 300 dolars when you call customer service they get smart with you So I have talked to the meter reader he said rates has went up but the company will not own up and let it be known The bill invoice said 9.4 cents per kwh but to the meter reader you are paying 13 cent per KWH I know a meter department person he is family when DP&L reades some meters if they do not like the reading they will change the numbers and make it higher they are all the... read full review »

Ashley Buyer Beware BUYERS BEWARE of One of the worse buying experiences I have ever had. Nearly $3000.00 spent on our living room set. The sales people flat out lie to you to get the sale, they change the price on what they quote you when you decide to buy, when I called them on it they said oh I made a mistake. They give you a delivery date then after the purchase they change it. When it was brought to their attention it was oh we made a mistake. The price on the furniture that was clearly marked went up when they wrote up the... read full review »

why is it when i try to log onto your site it takes forever thats why i havent answered any of my messages please advise as to what i may do read full review »