CATEGORY: Services
Sears Home Repair
I was not very happy when my new, Kenmore Elite double oven was not working. I called Sears Repair service who scheduled an appointment within a week. When they came out, they said that the reason my top oven wasn't working was a faulty board that they had to order. Two weeks later when the board arrived, another appointment was made. The second (different) service guy came and said that it was not the problem but a thermocouple was the issue. He then ordered that part. Two weeks later, the next service guy called to tell me that I... read full review »
BellSouth / TTI National, Inc. / USBI
We moved from port orange, fl. 32129 to daytona beach, fl. 32117 in june of o6. We notified bell south of the move, but we couldn't keep our same phone no.
We assumed that bell so. Would notify tti of our move, wrong, our next bill, with long distance was with world com, [usbt] for $215.57. I called tti and they told me they would credit our account, within the next couple billing periods.
After waiting several months i called bell so., they informed me that they never received any conformation. I then called tti and they said... read full review »
BSNL / Excel Anant
I am having a connection with bsnl under excel anant scheme. I had to recharge my mobile account by 12th march 2007 to keep my connection/sim activated. During this period a special scheme was in effect, wherein i got grace period to recharge. I recharged during that grace period on 16th march 2007 and my sim was again became operative, but the company had removed my previous balance of rs.700/- plus.
My complaint is that the previous balance should be carried forward to my account. read full review »
Flycell
Unsolicited and unwanted texts and charges for FunMobile on my cell phone. I have attempted to contact customer service but have no access. In the mean time, I keep getting spammed and with charges of $19.95. Please help! read full review »
Omex Packers and Movers
My recent experience with "Omex Packers & Movers" is very bad. It was a complete torture for our whole family dealing with this packer.
I landed up to this packer thru their sister concern "Aggarwal Packers and Logistics" and now I have realized what a big mistake it was to choose them. Both of these companies are equally bad, non-accountable and they dont understand the meaning of commitments. But they will charge huge sum as fee and thats too in advance.
While moving my goods, few items were damaged, few... read full review »
Heritage Foods India Ltd
I have purchased some food items from Heritage Foods India Ltd. , Opposite Trinetra Super Market, Film Nagar, Jublee Hills, Hyderabad (A.P.) on 11 March 07. time 10:53 a.m. through bill No. 1732 0071 004 205 . in which they charges us excess price from M.R.P. of the product.
Item Tang Mango 500Gms. which M.R.P. is Rs.55/- only but they charged Rs. 60/- Item Batch no. is SDO. Mfg. Date 7-sep. 06
One other item is Glucon-D Orange 200 Gms. which M.R.P. is Rs. 41/- only but they charges Rs. 42/-. Item Batch no. is F01947 & Mfg Date - Oct.06
Beware of Heritage Foods India Ltd, they are cheating customers! read full review »
Lowes Gift Card
Over a year ago I joined the offer to receive a 25.00 gift card. However, even though I remained a member for like 6 months, I never did receive the card that I should have. I was supposed to receive a 25.00 Lowes card and also a 25.00 gas card neither of which I received.
Any help would be appreciated. read full review »
Pacific Sales
Following up a product that has been paid off is a nightmare. After they got my money they don't want to be bothered. No live person to take calls. I can not leave a message because their voice mails are full. Try this number 310-784-6142 or 310-784-6100 and you will know what i mean. They do not have a customer complaints number or email address where you can send messages or complaints.
Promised date for them to call never happens.
Our project has been delayed for a month now because of pacific sales failure to deliver. read full review »
Spectranet Connection
This is just to really cry out to you about the following:
- I installed a spectranet connection about three months ago, to start with for a month we were struggling to use the net, given it just wasn't stable at all.
- Finally when we got it, the password was always given by the vendor...this doesn't go down very well, when the voucher is on may husbands Indraneel Hariharan's name. I am assuming given the pathetic speed, it must have been shared with few others.
- Once the validity gets over, the guys never show... read full review »
Airtel Lifetime Prepaid Offer
I am using airtel life prepaid sim. according to airtel, there service airtel life is free of cost to see only downloads charges are there. But today on 13/03 at 16.57 i open the airtel live and after 4 minutes i closed it. I saw my balance it was 12 rs less. What is this? Now i am contacting to airtel customer service nobody picks up the phone... It really bad.
Beware Airtel is cheating customers! read full review »
Reliance Mobile (CDMA)
This is regarding inactivation of outgoing calls on my cell (Reliance CDMA) I was asked to submit the document (CAF), and following that i have submitted the documents in FORUM MALL (Bangalore), Rel web world on 1st march 2007. I was told the necessary follow up will be done and i don't need to worry about it further.
On Sunday eve i.e: 4 march. I got an SMS that my outgoing calls have been barred and i need to contact the customer care.
Monday morning on 5th march, i called up the customer care no. And explained my problem, i... read full review »
Lifetime Validity
Yesterday wen i checked my balance... it was well above 50 Rs. ut at night it fell below 1 Re. to 45 p. No calls were made yesterday. Beware of Lifetime Validity, they are cheaters! read full review »
AOL.com
My complaint is against aol.com for causing me to be billed $1408.90 to Verizons Communications for using a number given to me by aol. I read the Complaint from October, 2002 about the person suing aol and what they did to me is similar. I moved to Ridgecrest, CA from Las Vegas. NV in August of last year. My computer was set up in September, 2006 and the dial-up number aol gave me then was the one that Verizons billed me for starting in late November and ending when I received my bill December 11, 2006. We called Verizons and they told us that... read full review »
TomTom One GPS
I bought TomTom One GPS on November 25, 2006. When I purchased it, I also purchased an extended warranty. The purchase price for these was over $600.00. On December 2, 2006, I had to return it for another new one as it refused to work. I was given another one w/o any problem at Staples. The problem began when the $50.00 rebate was sent in with the original purchase. After I received the new item, I received a notice that since the purchase (which had been canceled by the clerk at Staples when I received the second GPS and then entered w/ the... read full review »
Design Savers Plan
When I was in the market for Health Insurance coverage in September of 2005 I signed up with Design Savers Plan and paid over $385 for application and first months membership. I was assured that this was completely refundable if I was dissatisfied within the first 30 days. Well, I checked with my Doctor and Pharmacy and discovered that this plan was useless to me. I contacted Design Savers Plan immediately and cancelled, well within the 30 day window. They assured me that I would receive my refund promptly. In November I contacted the Customer... read full review »
Twin Sink Mats by Martha Stewart
K Mart store located in Bay City, Michigan. I purchased twin sink mats by Martha Stewart. When I rinse anything that contains a tomato base such as spaghetti sauce under water before placing the dish or pot in my dish pan the sink mats which are ecru in color change to pink and are almost impossible to remove the stain. My only solution to remove the stain is to soak the mat in bleach, which I do not like to do. I will never buy or recommend this or any other Martha Stewart product again. read full review »
BellSouth Landline
I am a long time residential customer of BellSouth. 30 years. I received my landline bill in October 2005 with international calls to Austria with charges of $45.62. Since I did not make these calls and I do not use Sprint I called BellSouth on November 2 2005 to dispute the charges. Customer Service department told me I would have to talk to Sprint since that is where the charges originated. She connected me with Sprint and Bell South rep promptly disconnected from the call. Sprint advised me there was "no way" they could credit my... read full review »
Post Office 1234 St. Johns Place - Brooklyn, NY
I have complained about the post office on 1234 st johns place and troy for months and nothing have been done first of the customer service sucks the lines are always outrageous and there is only one teller at window number 5 clerk 11 you wait every time you go there for a least 30-45 before being served then when you get the window the teller always has a attitude. You never get greeted or service correctly then when you ask for the supervisor she comes to the window and she don’t want to even help you then you don’t mean to get... read full review »
TracFone Nationwide Prepaid Wireless
After purchasing an expensive year's plan with double minutes on purchased minutes additions, I discovered that they would not have activated the double minutes plan I had paid for had I not noticed that they had NOT activated it! I noticed after a month and a half into the "year" but they refused to extend the "year" saying it was from the date of when I had first gotten it instead of from when they actually activated it. It took days after my complaint for them to activate it. So I lost over a month and a half of a... read full review »
Tata Indicom Broadband Connection
A copy of email to Tata Indicom:
Sent: Friday, February 02, 2007 12:48 PM
To: '[email protected]'
Subject: Extremely unhappy at the callous manner in which the cable has been drawn to provide me the connection.
The connection has been activated and I am very happy at the people – the person who came to collect the form and the person who came to install the application and activate the connection in my computer.
However I am truly shocked at the most callous manner in which your technicians have... read full review »
Fotofast Express
I have done a photography of my own & got hard copies of Passport size Photograph & stamp size photograph from Fotofast Express, Sukhwani Chambers, Station Road, Pimpri, Pune - 18.
I asked them to give a soft copy of the my photograph in my own CD. They asked me extra charges of Rs.10 for giving the soft copy of the photograph in CD (Transferring from computer to CD)which is totally wrong/cheating when I am taking the hard copies of the same.
In earlier days when digital photography was not available we used to get negative of the same photo along with hard copies of the photo.
This is totally cheating of the customers. BEWARE! read full review »
Airtel India Chor Company Hai
I booked their prepaid by paying Rs. 4100 ( Rs. 2000 connection charges, Rs. 1000 for lifetime incoming and Rs. 11000 for another talktime) but not getting advertised talktime of Rs. 2000 because it was not activated for Rs. 1 before activation of lifetime scheme. i.e. I will not be getting talktime of Rs. 2000 due to non activation of Rs. 1. Furthermore who did this activation their outlet person not trained by Airtel that how to do activation. read full review »
Reliance Internet Connection
Reliance internet connection runs like shit. Do not take a reliance connection ever in your life. read full review »
Airtel Landline Services
I have a dead phone since last 3 days and no one from customer service is ready to let me speak with area service manager. Customer service department claim it is sales issue and direct call there.
I have a simple request to talk to a senior service person as I see no resolution of this story...
Also, received some false commitments as to phone has started working ok a day later but no resolution and is still lying dead. read full review »
Hutch Post Paid Services
I am a Post Paid Subscriber of Hutchison ESSAR No. (9811606275) since April 2002. I have not had any such issues in the past transaction switch HUTCH. However this time they crossed their limits and are not responding to my e-mails.
The issue is while on roaming on the 1st of January I sent around 65-70 messages to my friends and relatives wishing them HAPPY NEW YEAR. The message I sent was 187 characters long including spaces. But HUTCH says that the message was in the range of 600 - 640 characters. When I have sent the msg I know how... read full review »
Tokash Packers & Movers Pvt. Ltd. - Gurgaon, Delhi
I strongly recommend not to avail services from Tokash Movers and TSR car transport co (Both are sister concerns)and both provide pathetic services.
1- They don't have trained packers. They loaded my household stuff unpacked.
2- Delay in delivery.
No response: On calling there manager Vikrant, he or any one will not take your phone and will not even call back.
3- They don't have there own career.
4-They will ask for more money on delivery
5- More than 60,000 of my stuff got damaged
6- No responsibility. No one know... read full review »
Airtel Bangalore
Sending Rowdies to collect, due amount and harassment.
As on 06.03.2007: - I am not understanding here is that, like Bank group, send the rowdies to recover the loan amount, Air tel also, started to collect the dues by sending rowdies to residence and forcing one to pay the due amount. In my case also happened, One by name “Mr Rammu” by Mobile No. 9880907323 came to my residence when I am away, to collect the due amount and was trying to enter the house forcible without the permission. He was sent by AIR TEL office Bangalore... read full review »
Sears Repair Department
A copy of a letter i sent to Sears:
I'm sure this is nothing your company hasn't heard before as I have seen other posts concerning the service department at Sears. I'm sure I will receive a standard "Sears cares about you" reply letter. I called Sears about 2 months ago to fix my squeaky dryer, which cost me $130 to grease a bearing (20 minutes worth of work). I was given the 8 - 12 time slot, he showed up at 2 PM.
So now after 2 months my dryer squeaks again, so I called Sears again, luckily they have a... read full review »
No Problem Movers
This past weekend, I hired the No Problem Movers to move a friend who is a single mother with 2 small children from a storage facility in Mississauga to an apartment in Kitchener. When I was selecting a company, No Problem Movers provided me with a really competitive quote of $89.00 per hour for 2 men and a 26" truck. I accepted after reviewing some others and the very friendly office lady stated I would only be charged for the duration of the move plus 2 hours travel time to account for time from the storage to Kitchener and time from... read full review »
Airtel - Bharti cellular service
When taking the connection of airtel I submitted all the required documents....However the company has all of a sudden wake up to the TRAI orders for resubmitting the docs and harassing the customers.
I was ensured by the customer care executives / team leader that representative will contact me to pick the documents from home/office but i did not receive any such call. However i received SMS from airtel stating the same.
I am ready to give the required documents all over again but I dont have time to go and submit them as i do not... read full review »
Airtel / Tata Indicom
A copy of email:
I, Ms Kothakota Ashalata Prabhakar have been using the prepaid (9849329452) airtel connection for several years and it is certainly more expensive than a postpaid connection. However, the airtel customer care executives resorted to perverse harassments. I was gifted with an expensive laptop having all latest features. For over two weeks the airtel customer care executives are merely responding like recorded parrots without offering me proper guidance or the various options to choose a GPRS connection. Ultimately one Alok... read full review »
Sprint / Afni
Afni
P.O. Box 3517
Bloomington IL 61702
Dear afni:
I am really and truly sick of all correspondence from Sprint/Nextel. I am appalled that I received the attached letter from you, a collection agency, when this was settled on May 30, 2006 with First Revenue Assurance, yet another collection agency, in the amount of $122.36.
Previous to that, I paid that sorry idiotic company they call Sprint, $75.00. All this was to get out of a contract that I never, and I mean NEVER had.
I was a happy customer with Nextel, their... read full review »
Reliance pre-paid connection
I have a pre-paid connection 9360103440 since May 04 and faced no problem so far. Required documentation was done at the time of taking the connection. However, with effect from 02 Mar 07, my out going facilities have been deactivated without any reason or warning & I could not even contact customer care services. I spoke to them through a friend's reliance phone and was told that I must submit the documents again. I did the same on 05 Mar with Reliance Web at Ooty and was assured that services will resume within 12 hours but nothing... read full review »
J.G. & Sons Movers
I ordered a mattress and box spring from the Westin at Home online website (the Heavenly Bed Ensamble). The Westin contracted with this company to deliver the mattress and boxspring. During delivery the company damaged a light fixture in the stairway of my house. The company refuses to fix the damaged light stating that because it was a difficult delivery they are not responsible for any damage caused. I estimate the damage to cost about $150 to fix as I will have to call an electrician to repair the housing behind the light fixture. read full review »
Lowes - Port Charloote, FL
Todd the store manager at lowes was fondling my 3 year old son in his shopping cart then threatened to have my husband fired if i was to report this to any one boycott the lowes of port Charlotte Florida or support child molesters. read full review »
Afni / Verizon
Yes I have received a letter from afni for a Verizon bill that I owe 467.17 from 7 years ago at an address i never lived at and also have my name wrong and also the wrong S.S. number. I even responded when I received the first letter to dispute it and still they say it is valid after I talked to them and told them that my prsnl. info that they have is not mine. How do they get away with this all the time?
I don't know what else to do about it? Ben read full review »
Hota HP Gas Agency
I have booked the gas 30 days back, and they told me that i will receive in three days, now its almost 25 days till now they have not supplied the gas, whenever i ask them, they say that i will receive tomorrow. I got frustrated by making phone calls, personally visiting their office, its really pathetic. read full review »
Private Mobile Operators
If i get a doubt, that my billings are over taxed how could i verify the genuinity of my bill? Even though i keep on writing each and every outgoing calls plus sms and every other things in a separate note book, and i find the bill taxed on is incorrect, how can i prove that the company bill is wrong? SUPPOSE, A MOBILE COMPANY PLAN TO EXTRACT SOME EXTRA AMOUNT FROM THE LARGE CUSTOMER BASE, AND DEPLOY A GENIUS-PROGRAMMER. HE WRITES NOW A PROGRAMME. HE PICKS UP THE FREQUENTLY CALLED NUMBERS IN ALL CUSTOMERS DATA, AND WITH THAT F.C.N. HE CAN... read full review »
Dillards 2,500 Shopping Spree
GO to MSN homepage and search:
WWW.DILLARDS.COM/SHOPPINGSPREE
and you will go right to it I used Yahoo and could not get to it, so i got smart, and went through comcast and it didn't work, so i tried MSN, and it went right to it YEA! Misty Lingo sorry for the complaint that it was a fake but it was through AOL or YAHOO. read full review »
Sears Freezer
My Feezer failed around July of 2006 . Food all rotted as freezer is chest type in basement and I didn't realize that it had failed until I went to get some food out of it. The smell was terrible. I called Sears and after several missed appointments the service man came and replaced a part got the freezer working. I had already cleaned it out but the smell remained. I was told it would go away. I tried many different cleaning processes and after 2 more service visits I was told that the smell was in the insulation and the only thing I... read full review »
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