CATEGORY: Services
Airtel GPRS Connectivity
It is really a sad commentary on the part of a conglomerate like you that your customer care dept. has all along been turning a deaf ear to my constant & vigorous follow up even after deducting Rs 249/- on 26th feb 07 itself & holding out stream of assurances. The prominent among them were reprtedly one Ms Karisma, Mr Nityanand & Mr Rambabu. Adding woes to my cupful of agony, they appear to have diverted my efforts to get connected to an IVRS instead of direct contact. Even sending a couple of SMS's on 121 failed to address the problem. read full review »
TXU Energy & TXU Delivery
We were without power for two days due to a problem caused by TXU. No one, either in customer service for TXU Energy, or TXU Delivery made a minimal effort to correct the problem. They knowingly lied to us every time we called customer service. After at least fifteen calls to customer service, we finally called the corporate office and found an individual who would help us get the power turned back on. This problem was not caused to nonpayment or late payment - we have a perfect payment record for the last 25 years. This was caused by... read full review »
Freedom Gold
A telemarketer contacted me offering free gasoline and airline vouchers if I would sign up for a free trial fro the company Freedom Gold. They told me that I would have 2 weeks to look over the packet and to decide if it was for me. I never received the packet and I had no way of getting a hold of them until they charged my bank account 149.00. I got the number from my bank and when I called them they told me it was too late and they would cancel my account. I told them I never received the packet and wanted a refund. They told me no and... read full review »
Bharti Airtel Ltd
I was a postpaid subscriber of Airtel J & K (Srinagar Circle) for a period of 6 months till Jun 2005. Before leaving on transfer to Haryana I had submitted an application along with a proof of identity with forwarding address to refund my Security Deposit of Rs.1000/- Unbilled amount was Rs.200/- (approx). I should've received the refund of Rs.800/- (approx)which I haven't received till now. Even after spending at least of another Rs.250/- for calling up the Customer Care at Srinagar status of my refund is still unknown. read full review »
Tej Enterprises, Jaipur (Indane Gas)
Its very shocking that gas leakage call is not attended by service person. and all the phone as well mobile are either shows busy or switched off. Tej Enterprises c-16-A Maanav AAshram, Gopalpura Mod, Jaipur Distributer code 24-01-4182. read full review »
GNC Canada
GNC cannot accept non-US billing addresses, even though the order is being SHIPPED to the U.S. After explaining the situation to their Customer Service rep, I was rudely told they don't want my internet business, and just shop in Canadian GNC stores (many products are NOT available there!). It is obvious that GNC is willing to ignore 10% of the North American market when they are unable (or unwilling) to accept non-US billing addresses (even though I can walk into any US GNC store and use my Canadian Credit Card!). Canadians - don't even bother to order from them! read full review »
Dillards - Padre Staples Mall
I've contacted store #738 asking for them to please mail me my w2tax form and they have ignored me for the past few months. All I want is to be able to do my taxes. Please help me. read full review »
BSNL - Sirumayangudi
We are located in Sirumayangudi under lalgudi exchange. Our phone is not working last 10 days. We already complaint manually in lalgudi exchange .Still no one take up this issue. Every month atleast 10 days is going to out of order state. Once it's come online that time also we are not able to hear because lot of noise comes behind that. read full review »
Reliance Infotech
I am using Reliance Mobile from last one year, my cell earlier they were charging Rs. 100 only for RIM/mobile pack but now they have increased to Rs. 200 without information. Today I had contacted to customer care, they said that i have informed you through SMS but I have not received any SMS from them, in every bill they add some new charges without information.
This is just cheating to customers and violation of TRAI rules. read full review »
Airtel / Blackberry
Airtel cannot provide me with a simple invoice on my Blackberry instrument despite repeated reminders. Beware! read full review »
The DigitalExpo
Company requires for you to call to confirm order. The hours listed on the website was not accurate. Every time I called the hours seems to be pushed back by an hour! When I finally got a hold of someone I got a guy who can barely speak English and was very abrupt. I asked for his name and he asked me "why does that make a difference??" I asked if I could speak with the supervisor and he said "No." I told him that I would just not go ahead with the transaction and he just went off about how he doesn't need my business anyways. read full review »
Idea Service Provider
I am using a mobile phone for which IDEA is the service provider, i have been using this for past 3 years. Now a days some messages are coming for submitting the documents (address proof, photo ID) i had submitted these documents when i purchased the SIM card itself. Anyway when i went last day to again submit the documents to retailer shop none of them are accepting them saying that we need to submit them in head office, located far away. How come this is possible. The funniest part is i had seen a Idea helpline number at one of the retailer... read full review »
Advance 3w Telecom / BitTorrent
Do not buy from this company! There is no way to call them and they have not responded to email. They advertise there software as being able to download any TV program etc. They don tell you it is very possibly illegal and beyond that it downloads extra programs that you do not need. It does not open up anything and is very difficult to navigate. When you pay for a month, it actually charges your card for a entire year with the month annualized. FRAUD!! read full review »
Compass Relocation (Compass Moving and Storage)
We hired Unity Moving and Storage of Houston (also known as UMC Moving, Compass Relocation, Compass Moving and Storage, and University Moving, TxDOT 006025367C, with locations in Stafford, Bryan, and elsewhere through TX, constantly changing name and phone #) to move our belongings out of our house in Sugar Land, TX, on Jan 28, 2007, and into our new house in Sienna Plantation on Feb 3, 2007. During the move-out, the movers put several dents in the walls of our house and refused to write them down. The head mover insisted that it was only... read full review »
TATA Indicom - Bangalore
This is to inform you that I had gone in for a TATA Indicom phone connection last year but surrendered the phone due to continuous faulty connection as well as uncaring customer care personnel. The connection was finally removed after nearly 5 months of filing the complaint.
When the sales person (Mr Diwarkar) visited our home, he suggested that there was abetter scheme where one could pay Rs 1122 and get a new connection where one doesn't have to pay any rentals for 3 years. My husband decided to go in for it and paid the cash... read full review »
Walmart $500 Gift Card
I completed the long and involved questionnaire and I had to accept 4 different items. I took two credit cards; ordered Boca coffee and applied for an on-line business with Ebay. When I got to the last screen, it did a round robin on me and would not go to the last screen so I could receive my $500 Walmart card. It kept telling me to go back to page 2. So, here I am with 4 things I really didn't want all that much and I still didn't get the item I did want. I am tired of all these on-line scams. It is time this was reported to... read full review »
Airtel Service
Hi friends,
Yes, this has happened to me and I guess there a lot who is facing such problems but not getting right platform to speak out the problems. I found this is really helpful platform to speak out the problem. I have been using Airtel service since a year. Sometimes I found wrong with the service but avoided. But few days back when I made a call to UAE for 2:58 mins. The deduction amount for that duration was 39.96 whereas it should be Rs. 29.97 (3 mins. X Rs. 9.99).
Then and there I called Airtel customer care but they... read full review »
Warrantech / A&E Factory Service
A copy of email to Warrantech:
Dear Warrantech,
On 2/9/07 I called Warrantech, who called A&E (the local repair service) to have our refrigerator repaired. We have a four year "Rapairmaster" warranty. The refrigerator was not staying cold. They sent a repairman on 2/12, and he ordered a part. A&E then proceeded to cancel three successive repair calls on 2/14, 2/17 and 2/19, claiming that they needed two repairmen to install the part. My wife and I rescheduled our days each time to be waiting for the repairs. On some... read full review »
TATA Indicom Value Added Service
I bought a TATA indicom mobile in June2006 with the Value Added Service of unlimited free incoming while roaming. Now suddenly they are withdrawing this facility. How can they do this to all the existing customers. They may revise the tariffs but cannot withdraw the facility. read full review »
Airtel Post-Paid
Airtel customer care is one of the worst service. After i close my service also they deducted amount 3 months... they mis used my ECS declaration. I've given so many complaints... reminders... they never allowed me to talk to higher management... just robbing the customers. read full review »
Hindustan Petroleum Gas
We are being serviced by Manikanta gas agency , Sainikpuri, My consumer No.17020. We have reported Gasleak from the new gas cylinder, but to our dismay there is no one attending or listening. The complaint was recorded in person and the telephones are permanently not attended .
Hope complaints like leaking cylinder are to be taken up seriously.
OR DO NOT PREACH SAFETY AND ALL THE STUFF AND WASTE NATIONAL MONEY & RESOURCES ON THE TV AND MEDIA BY WAY OF GOVERNMENT FUNDING. read full review »
CheaterNews.com
This site posts pictures, names, cities of folks regardless of the validity of the statements. They allow stalking activities, obscene allegations and think its funny that they are allowing crimes to be committed through their website. The use of pictures not owned by the person who authored the post, the libelous statements and the ability for the poster to stalk and harass someone is illegal not only in some states, but can also be a Federal Crime.
Although I have given the admin of the site the facts, He refuses to remove the post... read full review »
Windstream DSL Internet
This letter is in regard to the subpar service that we are receiving from Windstream for internet service. I pay for the top-of-the-line service, which is 3.0. However, I have not been receiving what I’m paying for for nearly a month, now. Online broadband tests often show me at half the speed I am supposed to be getting (or slightly more or less), or the DSL connection is dropped completely. I have called to complain to Windstream numerous times, and it seems that they are incapable of fixing the problem. To start with, their phone... read full review »
Bigfoot Communications
I have been trying for over a week to terminate my Bigfoot account. They forward my e-mails to any e-mail account I request of them. I have use this company for a few years but now want to end my account with them. I have sent them many e-mails and tried to telephone them and get not response from anyone in the company. I have seen other people write you about this company but I seem to run into a brick wall trying to end my account with them. read full review »
Balaji HP Gas Service
In our location we always face problem of delay in delivery of cylinders, not only me but all people staying here are fade up with delay in cylinder delivery.they are not lifting the telephone also, after reaching there for booking of a cylinder dealer doesn't take our bookings for next 10 days. After next 10 days when we book our gas it normally takes 15 days or more to receive a gas. I don't think in metropolitan city like Mumbai where there is very good infrastructure and transport facilities such problem should arise.
When calling to HP GAS helpline no. from there also not taking any action. Very poor service! read full review »
Airtel SMS Service
I want to unsubscribe for the monthly sms package. I do not want the rental to be deducted from my prepaid balance any more as my outgoing sms rate is very low. I have called up customer care so many times but it has not been solved. Very poor Airtel SMS Service! read full review »
Center Point Energy
This past Thursday, I phoned Center Point Energy and reported a gas leak; a tech came out and found where the leaks were and informed me that they had to take our meter; they never told me on the phone that they might take the meter when I called; The tech told me that if we could have a plummer come out and fix the problem that we could still call them back and someone would bring the meter back before midnight. The plummer came and would not do anything until the gas company told him whether they were going to come back out. They said then... read full review »
Airtel Net Phone
A copy of email to:
The Managing Director, AirTel
159, Industrial Area, Phase-I
Chandigarh- 160 002
Sub: Mal-functioning of Broad band connection at the Office Network
This Office is the Engineering branch office set up in the recent past for the main Office held at Canada deals with Automation Conveyor systems and having Customers all over the world. To keep pace with the daily routine and very important calls have to be attended otherwise which causes so inconvenience for both the customers as well as our company... read full review »
USA.FunMobile.com
When you call the 1-800-695-4095 you can not get anyone on the phone. They hang up at all times I have called that number a lot of time to cancel. Each time I call they hang up. read full review »
DotEasy
Contacted DotEasy for web hosting services in early January. Signed up for hosting services at $10.00 per month. After receiving information from others who had bad experiences with this company, I cancelled my account within days without every activating web hosting. Later found out they had debited my credit card for a full year of service. Recontacted them numerous times. No telephone customer service, everything handled thru email. They eventually advised no refund was possible as I didn't cancel within the 14 day cancellation period... read full review »
The Removal Group
I do not recommend this company, they over charged me by £400.oo on the day of collection. They quality of movers was very poor and damage to lots of furniture!
I just got excuse and fobbed off by the staff, who dont seem to care about you or your goods once they have taken the money.
Stay away from this company! read full review »
Airtel DataCard GPRS
A copy of email to Airtel:
I have got a DataCard with GPRS plan of 599 which allows 500MB quota. Before 10 days GPRS showed Not OK & I wasn't able to connect. Helpline told that its due to upgrade activities. I waited for 2 days & called again to know my bill has exceeded credit limit & card is blocked. I couldn't connect for more than a week.
When I personally went to Airtel store, I was told that nothing can be done until my bill is ready on 23rd Jan. On 26 Jan I called helpline to know that the bill had... read full review »
Cheetah Wireless Technologies, Inc. (CWTI)
Beware of cheetah networks, wifi internet service of Las Vegas, Nevada; They are purposely choking their wifi signals in order for their customer's to pay a highly priced so-called solution to their shoddy internet service. This is a scam! read full review »
Front Range Billiards / A&R Sales and Service
Avoid Front Range Billiards at all costs! They were contracted to take delivery of my new pool table that was shipped to them from the manufacturer. and to deliver it and set it up in my basement rec room. After calling me to let me know the table was in I returned their call and set up a delivery time. They ended up having to cancel and asked me to call to reschedule. I called and left many, many messages over the course told me I would receive an immediate call from Front Range. Almost three more week before they finally called. We then... read full review »
Airtel Delhi
I used online banking facility provided by my bank (Citibank) to refill my prepaid Airtel account through a top-up of Rs. 777. Upon quiring Airtel's toll free number(170) with RC 777 the information that I received is as follows:
Calling Value 692.27
Validity 0 days
Processing Fee 0
Tax 84.73
However the amount that was credited to my airtel prepaid account was only Rs593. Upon talking to Airtel C S E, I was told that Rs. 99 have been deducted as processing fee.
Now, this amounts to cheating. This is completely in... read full review »
Pm-FastAuction.com
Pm-FastAuction.com charging my credit card for thing i know nothing about i dont even know who these people are. read full review »
Braun Carrier Tops
Two years ago I purchased a Braun carrier top because my twelve year old one didnt work anymore. That one wasn't a Braun it was made by a local company who has now been forced out of this business because BRAUN is such a LARGE CORPORATION. Today I had to spend $156 on it because they said the snow and ice had seeped inside the carrier top and frozen the parts inside. I asked the local company that does the mechanical work on my carrier top what could be done and they said I needed to come in twice a year for $156 to get maintenance work... read full review »
Marlboro Cigarettes
My complaint is from a consumer point of view. I recently purchased a pack of Marlboro mediums and over half of the cigarettes in it were short on tobacco. One was over a quarter of the way empty. I have been a Marlboro smoker for 12 years and don't want to smoke anything else but this has happened a couple of times to me now. Is there anything that can be done about this to make it right? Thank you. read full review »
Sears - Westerville, OH
We had been shopping for a new washer and dryer for quite some time. We decided that we liked the Kenmore High Efficiency washers, but were waiting for a good time to buy. When we went to the store on June 10, we were told about a rebate program happening in the store that day. Consumers would receive a gift card for 10% of the amount of all purchases on June 9 & 10. And there was a 0% financing deal on top of that. So we bought the washer, dryer and pedestals. The salesman printed out our receipt and an additional copy of the receipt... read full review »
Sunbeam Electric Blankets
Below is a history of my complaints with Sunbeam:
Dear Laura L.:
Thank you for your response.
As was stated in my first email message to you, the voltage and electricity system here in Taiwan is the same as the USA and Canada. There is no need for a converter.
In the event, I have decided what I will do. I will return the defective product to the place of purchase in Vancouver, Canada, on my next visit there. They (The Bay) are a service oriented business and will refund my money and take care of returning the blanket to... read full review »
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