CATEGORY: Travel

Spriti Airlines
August 20, 2007
My house keeper recently made a reservation over the phone for a flight to Guatemala through Sprit Airline. She arrived on the 31st of July three hours prior to her flight to be told that the flight had departed the day before even though her travel itinerary clearly stated departure for July 31st. She was then told that although there was a mistake on her printed itinerary it was not their problem. She then purchased a ticket with Delta without any airline credit or a refund. She completely lost all the money she had paid for her ticket... read full review »
Filled under: Travel Location: United States
Super 8 Hotel - Mahwah , NJ
August 17, 2007
Super 8 Hotel 160 State Rt 17 Mahwah , NJ 07430- 1240 My Husband, My children and I stayed at the Super 8 in Mahwah, NJ on 8/3/2007. I forgot my digital camera in our room when I checked out. It was not an expensive camera, A Kodiak Easy Share 270. I contacted the hotel not even 2 hours down the road. They said housekeeping had not turned anything in. I do not think I left me camera, I am POSITIVE I forgot it on the table. I left messages for the managers, and head of housekeeping, and no one ever called me back. Susan Mann wa... read full review »
Filled under: Travel Location: United States
Asia Miles / Cathay Pacific
August 16, 2007
I am member of Asia Miles linked with Cathay Pacific Air mileage program since 2001. These interlinked companies are located in China. I have accrued lot of mileage points , but so far in last 6 years I am not able to redeem and on so many occasions my points lapsed. Several times I tried to redeem mileage awards by booking a ticket online on cathay pacific and through Asia miles customer service. But till today I always got same reply that Flights are full. Even when I tried to book a ticket using Asia miles two months in advance, i got same... read full review »
Filled under: Travel Location: Hong Kong
Riverview Lodge, Hood River OR
August 16, 2007
In early June I made a reservation for Saturday, August 4, 2007. As the date approached, I wanted to confirm my reservation. I contacted Riverview Lodge and asked for confirmation of my reservation. I spoke to a man who has a very heavy East Indian or Middle Eastern accent, and was told no reservation was holding. I gave my confirmation number, asked that they checked different spellings of my name. I was told I had no reservation, that maybe I “booked it at another hotel by accident”, or that I booked it “under a... read full review »
Filled under: Travel Location: United States
Kingfisher Airlines
August 16, 2007
I was recently traveling by Kingfisher Airline to Bangalore as I was really surprised as to how snobbish their crew was. It took me four attempts to ask the crew for a glass of water, the crew were not at all busy and I could see them chit chatting away to glory in the rear of the aircraft, after much fuss, I was given a glass of water as if I was given some alms. When I asked for a feedback form, I was denied for that as well. This is a rubbish airline giving rubbish service, I'd still prefer to fly on Indian or Jet Airways as their service is a million times better. read full review »
Filled under: Travel Location: United Kingdom
Gulf Air
August 15, 2007
This is one of many complaints I have sent to Gulf Air and I have many many more - I love them to be posted on ComplaintsBoard.com as its time passengers fought back against airlines who treat their passengers who pay their wages that they cannot treat us like dirt anymore. I am sitting in Riyadh airport with a ticket that says I have a connection at 00.55 from Bahrain to Doha - my flight to Ruh to Bah is late as I told the station manager I would miss my flight, he just told me your Doha flight is not until 4AM - this I not what my... read full review »
Filled under: Travel Location: United States
Holiday Inn Olathe, Kansas
August 15, 2007
I made an advance reservation at the Holiday Inn Olathe, KS with my credit card. I was told three times leading up to the night of August 14th that I could cancel and my credit card would be refunded. I never even stayed the night at the hotel and canceled three times before that night. This is clearly a rip-off!!! Beware! read full review »
Filled under: Travel Location: United States
Travel Guard Insurance
August 13, 2007
Travel Guard insurance was included with a travel package I purchased. My flight was delayed causing me to miss a foreign connection until the next day. I filed for compensation with Travel Guard on return from my trip. Three months later I got a call saying my claim was invalid because the airline was at fault. They said that I could write a letter and include receipts and I may still have a claim. I already had to get documentation from several places including the airline and didn't feel that I needed to jump thru more hoops. I think that this is their plan to wear you down and give up. I will never do business with this company again. read full review »
Filled under: Travel Location: United States
Days Inn - Gatlinburg Tennessee
August 13, 2007
My husband and I took our two wonderful young grandsons on vacation, as we do every year, (its their special vacation for being in school) and we stayed at the DAYS INN, just off the strip. This hotel had a Very, Very RUDE and defiant front desk man... The Inn was not only disgustingly filthy, but was also in such poor maintenance that I took pictures and sent them on to the Corporate office along with my complaint of the office staff, (of course, I have yet to receive any feed back from said corporation as of yet), But any way, their... read full review »
Filled under: Travel Location: United States
Quality Inn & Suites - Newburgh PA
August 12, 2007
Our stay at the Quality Inn Hotel and Suites (Newburgh, PA) was the worst hotel stay of my life! There was continues dripping water in the shower and a temporary A/C unit, that needed the water emptied every 4 hours not to mention the dirty room. read full review »
Filled under: Travel Location: United States
Luftansa
August 12, 2007
The worst airline and worst customer service. I was coming from India to Dallas and changed my flight to continental for whole trip(via NY) as there flight was canceled. At NY there was no continental flight for me and luftansa ppl told me its continental headache or wait for 5 days for next flight. They dint reply to my call complaint and email complaints in last 5 months. nitin gupta. read full review »
Filled under: Travel Location: United States
Deepa Travels,Adyar,Chennai
August 12, 2007
This is regarding my experience with a travel agent Deepa Travels in Adyar, Chennai. I approached them to book tickets for me and family to London and back and also to forward our Visa applications for process. I submitted the applications and submitted to them along with the fee, Bank pass book, P.O deposit books and a copy of my house document and also paid them the processing fee of Rs.1000/-per application. Because there was no update from them I called after two/three days only to know that the applications were still remaining with them... read full review »
Filled under: Travel Location: India
Hampton Inn - Boston, MA
August 11, 2007
I booked a reservation with what I thought was the Hampton Inn in Cambridge, only to be automatically booked in another Hasmpton when all the rooms were full (I must mention that this was done from a sneaky website called "PLACESTOSTAY.COM" - don't EVER go through those guys!!!). Anyway, when we got to the hotel we first noticed this wasn't Cambridge, then we got a room with one bed and smoking, i had requested two beds, non-smoking bec. I am allergic to smoke and traveling with my husband and teen daughter so i needed two... read full review »
Filled under: Travel Location: United States
Accor Hotels / Motel 6
August 11, 2007
I was hospitalized for a disability that disabled me to perform my job duties, I was told that I would not loose my job because of my hospitalization, after I was discharged from the hospital that was not the case. The unfair thing about it is that another front desk clerk fired me and there was not a real reason present as to why I was fired and above else the manager did not even know about me being fired and she did not have an explanation as well. I mean it is one thing to fire a person, but to ignore them and not give them a real reason... read full review »
Filled under: Travel Location: United States
Norweigian Cruise Line
August 10, 2007
NCL is the only line I know of that now x-rays all checked baggage looking for alcohol. We had one bottle of special wine in my bag to celebrate an anniversary. They held my bag until I paid a $15 ransome. Our balcony room was tiny and the balcony itself was postage stamp size. Very much not worth all the extra cost. Our experience was that "Freestyle cruising" means lack of organization and personal service, long waiting lines, and extra charges for everything possible. Never again. read full review »
Filled under: Travel Location: United States
Indian Railway Employee
August 9, 2007
I want to keep Senior Officials of Indian Railways aware of a serious issue Which happened on 8th August 2007 when I went to Old Ghaziabad Railway Station to depart my mother to Meerut. She was standing in Senior Citizen's queue to get her ticket. She provided the person on the other side of counter (Railway Employee) with Rs. 20 currency note. He provided her Ticket from Ghaziabad to Meerut worth Rs 10 and denied to provide the change of Rs. 10. When I insisted to return the change amount he misbehaved with me and my mother... read full review »
Filled under: Travel Location: India
Westgate Resorts - WestgateResorts.com
August 7, 2007
West gate Resort in Orlando is based on timeshare sales. We went there on an offer and was told we would have to sit through a "presentation." The presentation started at 0730 am and the high pressure sales continued through to noon. Four and a half hours of the salesman pushing the sell. He started by telling us ... no pressure, just a presentation. He would not come up for air, and after we told him no thank you, he brought another person to make us another offer, then a third person after we again declined. When it was all over we... read full review »
Filled under: Travel Location: United States
Bowstring Lake - Cabin Rental / GreatRentals.com / VRBO.com
August 7, 2007
Bowstring Lake cabin rental in Deer River, Minnesota listed on http://www.greatrentals.com/MN/14085.html and http://www.vrbo.com/68238 The owners of this cabin didn't mention anything about the huge, almost football field sized bog that floated into the shoreline two years ago and is directly in front of the cabin. The dock is unusable because the water and shoreline are so disgusting with smelly, black, muddy, quicksand like dirt everywhere. There was no way we could keep our boat in the water. It would have been black with the... read full review »
Filled under: Travel Location: United States
Asia Rooms
August 7, 2007
Made a hotel booking online. Asia rooms could not do there advertised price. I canceled the booking received the following email from asiarooms. Your booking has been canceled because there are no more rooms available at the internet rate. The cost of the booking was not charged to your credit card, only blocked. The block will be automatically removed within four to five days after the cancellation. Please feel free to contact us at any time if you need additional information or assistance. Take your money in seconds and take 5 days to pay it, back don't use them. read full review »
Filled under: Travel Location: Australia
Thiruvananthapuram Airport-
August 6, 2007
I am regularly traveling abroad. I am a seaman and holding a valid seaman book with me. Whenever I was traveling thru Thiruvananthapuram airport, I was facing big trouble with the emigration officers. Even I was holding the seaman book and copy of valid visa, they never accept it. They need a return ticket which is impossible for a seaman to get a return ticket. They even canceled my boarding pass one day. The same time my co-worker who is an Keralite don't face any problem with this officers. He never show his seaman book or visa copy to... read full review »
Filled under: Travel Location: India
Germanwings Airlines-
August 6, 2007
This is a letter sent to the CEO of Germanwings, complaint department and others and still waiting for a response: Please sir, I hope you take the time to read this and assist us in this matter. I believe most problems are solved once the head receives the information. I have sent your email complaint department four emails with no response. I have contacted the Stuttgart airport authorities, Human rights organization in Germany, the UN office in Europe, and many other organizations regarding this problem. Like I mention before I think... read full review »
Filled under: Travel Location: Germany
The Mariner Motel - Seaside Oregon
August 6, 2007
I made 1 reservation for2 rooms,I was told if canceled they would only charge a $15 cancellation fee,but NO! They charged me $30! They said it was $15 for each room. I ONLY MADE ONE RESERVATION! THEREFORE THERE'S ONLY ONE CANCELLATION FEE!DAMN THIEVES! DO NOT STAY AT: THE MARINER MOTEL, SEASIDE OREGON! read full review »
Filled under: Travel Location: United States
Southwest
August 6, 2007
I flew from Houston to Detroit on August 5, 2007 (with a plane change in Chicago). I had just purchased a brand new suitcase that weekend from Macy's. When an old beat up piece of luggage (same brand) came by on the conveyor, I thought "that is what mine will look like in a few year". Unfortunately, that was my new luggage. It must have dropped from quite a distance because the wheels were completely caved in on one side and the metal running down the side was bent and pushed into the bag. In addition, there were several... read full review »
Filled under: Travel Location: United States
Ocean Beach Club/Goldkey resort
August 6, 2007
Have you ever heard of losing you deeded week even after you have paid for the yearly maintenance fee as well as the collection fee (another 50%)? Does this sound reasonable? It sounds very fraudulent to me. Now that I have paid for the yearly maintenance fee, my "deeded" week is still in a forfeited status. After trying to resolve the issue with the "owner association", Jackie Riggs, her response was she has to "look out for the interest of the other owners of the association." Frankly, I do not think... read full review »
Filled under: Travel Location: United States
graco stroller
August 6, 2007
I CHECKED ON JULY 3 AT GREENE AIRPORT ,WARWICK R.I A STROLLER DELUXE AND A CARSEAT I STOOD THERE WHILE THEY WERE CHECKED ALONG WITH MY LUGGAGE. MY CARSEAT WAS WRAPPED BY MAN BUT NOT THE CARSEAT TIT WAS TAGGED. WE ARRIVED IN ORLANDO AND OUR LUGGAGE WAS LATE TO ARRIVE BUT OUR STROLLER AND CARSEAT WAS NOT WITH IT, WHEN IT CAME A FEW HOURS LATER, THE CARSEAT WAS WRAPPED AND FINE. THE STROLLER WAS MISSING THE TOP TRAY, THE CANOPY WAS BROKEN THE WIRE FRAME THAT HOLDS IT AND THE SIDE WAS BROKEN WHEN I CALLED FRONT DESK THEY SAID TO CALL AIRLINES... read full review »
Filled under: Travel Location: United States
Quality Inn
August 6, 2007
I stayed at a quality in where the halls were dirty, rooms to maintenance were open and visible, the pool was dirty, little to poor maintenance visible in pool area, the breakfast area was poorly staffed, not clean, and overall just sub standard for close to $100 per night. I was surprised and will never stay at a Quality in again. read full review »
Filled under: Travel Location: United States
Jet Blue
August 4, 2007
I was scheduled to fly Jet Blue FLT 174 from San Jose to New York on Sep 1, 2006 at 10:35pm. We were made to wait for 3 hours before we were told that the flight would not leave until the next day since a flight attendant was sick and they could not find a substitute. So then we were asked to queue up to get our free round trip compensation vouchers. I stood in the line for another 2 hours to be simply told that the confirmation number on my boarding pass would suffice to ask for a voucher when I travel next. Since I was a San Jose local I... read full review »
Filled under: Travel Location: United States
Quality Inn Hotel - Cave City,KY
August 4, 2007
On arriving at this hotel we were sent to a room (106) the door handle was broke, we went and told them about this and was sent to another room (115). We went in and rested a bit before venturing out, went to get some supper got back to hotel could not get back in room had to go and get another key to get in. My husband wanted a cup of coffee so we tried to make one but the coffee parts were not for that coffee pot. The hair dryer worked but only if my husband stood beside me and pushed the button and held on to it. The room was full of ant... read full review »
Filled under: Travel Location: United States
British Airways / Heathrow Airport
August 3, 2007
I will NEVER fly British Airways again!!! I arrived in Barcelona on 15 July 2007 and my suitcase was not on the plane with me (a connecting flight) I spent NINE days calling and calling, BA in Spain, BA in London, BA in the USA they all told me that it was 'impossible' to talk to the people who handle luggage in London because they are too busy. They kept telling me that they were sending a 'telex' to Heathrow to request they put my bag on a flight. I was told that it was on three different flights. (a telex... read full review »
Filled under: Travel Location: United Kingdom
Air Ticket
August 3, 2007
I have booked an international ticket from make my Trip (Delhi to Arizona - Phoenix Booking ID - MMT P814311) for which I never got any confirmation via email. However the amount got debited from my account. After four follow ups and repeated promises of being called back (never kept), I finally was put on hold for 10 minutes and told that the ticket has not been booked. The toll free number as usual doesn't work at all, so it cosed me around 200 bucks extra. I have to reach US on 11th Aug and on 4th they inform me that my ticket has not... read full review »
Filled under: Travel Location: Singapore
Holiday Inn Express - Mount Pleasant, TX
August 3, 2007
Motel - Holiday Inn Express, Mount Pleasant, TX - Had to cancel my reservation which I did twenty four hours before and was still charge for one nights stay. $90.52 They are off my list of motels that is for sure. read full review »
Filled under: Travel Location: United States
Aloha Airlines
August 3, 2007
In June 2007, I decided to go to Hawaii on vacation with my family. I searched Hotwire, which I had used before to get tickets at a good price, and found 4 reasonably-priced tickets on Aloha Airlines, which were for flights that left from Oakland, stopped at Kona-Kailua, where I planned to stay, and then continued on to Honolulu. The return flight started in Honolulu, stopped at Kona-Kailua, and proceeded on to Oakland. Since I'd heard that airlines sometimes objected to passengers using only a portion of the flight they'd booked, I... read full review »
Filled under: Travel Location: United States
Travelation & Coronodo Travel & Travel Services of Corondo
August 3, 2007
I made flight reservations online for March 2007, and received an e-mail response, saying I would receive my confirmation within 72 hours. One week later, after not hearing back from the company, I tired to contact them. They did not respond to my e-mails, and I could not find any phone number for them. I tried numerous times, even indicating subject as "URGENT." Finally, I received an e-mail that said, "If we debited your account (they had) then you have reservations." I contacted someone locally in the travel... read full review »
Filled under: Travel Location: United States
AmeriSuites Hotel
August 2, 2007
A review I have been posting on numerous websites about Amerisuites Hotel on 4100 Cox rd Glen Allen VA 23060. Let me just say please listen to the reviews they are not some bias opinions. They are very accurate. I went there on the notion of thinking Maybe those people just had a bad experience. No, this hotel needs to be condemned. We went to the Amerisuites hotel on Cox rd Glen Allen VA Saturday July 28th. To keep a long story short allow me to list my complaints: 1. Dirty Linen 2. Hallways smelled like mold and mildew 3. Room... read full review »
Filled under: Travel Location: United States
Royal Resort & Sheridan Resorts Goa
August 2, 2007
I got a telephone call on the first week of July 2007. On the other side of the phone, was a girl who introduced herself as an executive from Royal Resorts calling from their Bangalore office. She called me to inform that; I got selected for a 3-day 3-night stay in one of their 5 star resorts in Goa. Before asking she told that my mobile number & email address they received from one of the malls in Bangalore where I might have filled up my details while doing the shopping. She said I could come to their office in Cunningham road to collect... read full review »
Filled under: Travel Location: United States
Beau Rivage Motor Inn.
August 1, 2007
I recently stayed at the Beau Rivage Motor Inn, located at 9601 Atlantic Ave. Wildwood Crest, NJ. Two days after I returned home there was another charge to my debit card for $100.00. I contacted the motel and they told me the charge was for damaging the carpet. The carpet was damaged when I arrived, I assumed the motel knew about it so it didn't inform them. They said the maid told them that I damaged the carpet. There was a burn mark from an iron on it. When I denied the damage to the manager he stated that it was either me or the... read full review »
Filled under: Travel Location: United States
Air Canada Aeroplan
July 31, 2007
Like many of the people who have expressed their loss of Aeroplan Ponts, I am in the same situation. Substantial number of points have been removed from account. I have been an aeroplan member since the early 90's and used them regularly, but was away on holidays and just learned July 31/07 that they canceled all my points. I will try and call them August 1/07, but after reading other complaints of people on this site, I don't hold much hope for recovery. Perhaps, we should all get together and start sending emails to our... read full review »
Filled under: Travel Location: Canada
CheapoAir.com and Travelation.com
July 30, 2007
I tried to book airline ticket on cheapoair.com and the price they showed me was very cheap, so I tried to book it, but everytime I try, it states that this ticket is no longer available, so I go back and pick another flight number and time and same thing. I did this 5 times and yet none of them were available. I didn't continue because the next price for the ticket was twice more than what I was looking at. I had the same problem at travelation.com. This is a bait and switch that these travel sites use to get customers to purchase... read full review »
Filled under: Travel Location: United States
British Air
July 28, 2007
My daughter Sandra Velli was on BA0293 from Heathrow to Washington Dulles of yesterday, July 27, 2007. Flight was canceled. I have not been able to receive any information by e-mail or phone (at considerable expense) as to her wherabouts (hotel name, phone number,) airport lounge? Embarkment on another flight. It is urgent that I be able to contact her. WHAT IS WRONG WITH BA INFORMATION? IT IS BECOMING A TOTALLY UNRELIABLE AIRLINE. With growing disappointment and disgust, Paola Ottolenghi Velli. read full review »
Filled under: Travel Location: United States
MAYTAG NEPTUNE WASHER
July 27, 2007
WE HAVE HAD NUMEROUS PROBLEMS WITH THIS WASHER. UP UNTIL NOW, THE SERVICE WAS FINE. WE NOW HAVE HAD SEVERAL BOXES IN OUR HOME FOR OVER A MONTH WAITING FOR SERVICE. WE NEEDED TO REORDER PARTS AS THE ONES DELIVERED WERE RUSTED. I WAS TOLD TO CALL ASAP WHEN THE PARTS CAME AND DID SO. WE WERE TO HAVE SERVICE ONJULY28TH BY CALLING ROBERT AT 732 6202050. WE DID NOT GET A RETURN CALL. I CALLED THE SERVICE DEPT-PAUL AND MARIA WERE HELPFUL, ROUTED MY REQUEST FOR SERVICE AND SAID I WOULD GET A CALL IN AN HOUR. IT IS NOW 5 HOURS LATER AND I AM STILL... read full review »
Filled under: Travel Location: United States

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