My experience regarding a recent (8/1/10-) Trafalgar tour to France-Spain was terrible. We actually didn't get to see/visit 4 of the sites promised in the brochure, and the so-called 3&4 star hotels and "quality" meals were more like 2 & 3 -if that (compared to the wonderful 3 & 4 star hotels, meals, and trip to Italy with Brendan, three years earlier). A huge rip-ooff, with false advertising and lies, etc. The tour guide mis-informed us on a great number of things, from historical accuracy to restroom stops (and... read full review »

I purchased a Wyndham Discovery Vacation Timeshare in March of 2008 and as an incentive was given a 3 day 2 night Get Up and Go Vacation that touted over 18 destinations to choose from. There was a six month waiting period from the purchase of my timeshare, which made my Get Up & Go available after Sept 2008, but for one year, thru Sept 2009. Wyndham extended the package for another year, until Sept 2010, which I'm sure was due to the number of complaints about the lack of availability for reservations. Six months ago I tried to book... read full review »

The all inclusive rate at the Melia Vacation club is offered at a discounted rate from the standard hotel rate at $98.00 when in fact the standard rate for any hotel guest is $71 to $81 depending on the room selection. Thus the MVC members pay 25 to 30% more than any hotel gest in violationof the contract terms. read full review »

I am very disappointed because the service you provided was unsatisfactory because I had still not received a confirmation email on the 16th of September, one day before my departure. When I booked the flight there was no information given to me that the flight was not confirmed yet. I provided my credit card details and received a booking number. By doing that I expect that the flight I purchased is confirmed. Only after the booking I could see at bravofly.de that my flight was not confirmed and I was very worried whether I can fly or not. I... read full review »

I cancelled my contract in 12 hours and i am waiting for 3 weeks to get a refund. The only feedback i get from David Roberts is that I will get feedback they still working in it. All roads at Travel Quest start and end with David Robert, there are no customer service managers, to directors no anything at travel quest only David Robert. I have called, screamed, shouted to no avail they won't refund me. So hELLO PETER What do i do next. Please help me anyone with a contact at Travel Quest i just want my money back, and if this is the level of there service i am so gload i cancelled my contract but still no money. read full review »

I paid over $500 for a hotel room at the Hyatt Regency in Washington DC. The toilet didn't flush. I complained and was told they'd give me a $50 food and beverage credit - except I only has a $27.00 food and beverage bill. I was told I should have complained at midnight when I finally went to my room - they would have moved me. AT MIDNIGHT - in a sold out hotel - when I had a flight at 7:00 AM. I find it stunning that a hotel the supposed quality of Hyatt Regency had broken toilets. I have advised my my clients, colleagues and employees that the Hyatt is no longer a hotel my company will honor expenses from. read full review »

My Wife and I attended a presentation for Star Vacations over a year ago and unfortunatly we signed up for the program. What a mistake! My wife and I basically threw away $3000.00 on this sham!First they offer you things like free gas, trips, hotel stays etc. to attend. Well as they say "nothing is free"! They make you jump through lots of hoops and pay money for these free offers. Then they try to sell you the vacation product promising lots of savings and great service. They deliver on none of these promises. Save your time and money... read full review »

Dear Sir I lost my baggage and got it back. However, someone opened my baggage and took some items. And I reported it to your staff(Mr.Hamza) in Dammam airport. He said 1month ago the items are in Dubai airport. I have tried to call Mr. Hamza 100 times this week. It is obvious that he is avoiding my call. I checked the baggage service center next to Hamza’s office. They said Mr.Hamza was in the office. But nobody took my phone. I need to get my fucking I POD back. Your company service is worst in the... read full review »

On 2／sep, my parents and me were about to leave london to BeiJing. Before departing, we planed do the "tax-free" through the travlex in heathrow 3 . The terrible thing is the staff there is really rude. When she checked my tax free receipt, my father happened cough a little bit loudly. I cannot believe that they use the word "disgusting" . It is really humiliated. During the whole process, the staff is really arrogant, rude, and non-professional at all. read full review »

raj ma read full review »

We received a phone call stating we had not used a vacation package we had purchased and that this company would re-activate that package PLUS add another vacation. The deal was 4 days/3 nights in Orlando, 4 days/3 nights in the Bahamas, 3 days/2 nights in Daytona Beach, passes to some Orlando theme park, 7 days car rental, plus 5 days/4 nights in Cancun. All this for $99. I should have known better, but it sounded so great. When we received our paperwork, there was no way to book a room directly; you had to write down dates you wanted to... read full review »

Erco Travels India a trusted travel agent India recognized by Government of India Ministry of Tourism offering India tours, India tour guides, India travel packages and information of travel destinations and holidays attractions in India. read full review »

We went to Albion for our honeymoon. More or less the third day we were at the hotel, both our shoes were stolen, what a mess as you don’t bring a spare set with you on vacation and tekkies on the beach…….not nice!!! We reported it to Julie the relationship officer, and she was dragging her feet. Eventually we got tired and requested to speak to the manager, Lisa. We were getting somewhere – it seems – we reported the matter to her, and went to the police station. She assured us the insurance will take... read full review »

I am a 11 year customer with Harrahs. A DIAMOND player. In July 2010, I received a handpay from a machine for 809.00. The handpay was in question, I questioned the payout, the slot attendant called for a VISUAL, a supervisor also validated the payout, and they also called, TECH SUPPORT to the machine, after all of this I signed for and accepted the payout. Two days later Chad Carver, director of Security notified me that the payout was a mistake made by employees failing to clear the machine from a previous payout. He demanded restitution, all... read full review »

24-7 Ride called me at 8:30 in the evening to tell me they weren't coming for my 6:30 a.m. trip to the airport for a business trip. They said they had tried to reach me -- but I had no messages on my machine from them (machine is working fine, thankyou). They said they had one car break down (excuse me, isn't this a transporation fleet?) and something like, we're not coming to your area. They had plenty of time to process a credit but mysterioulsy, just the chareges are showing on the credit card bill. I'm advising my company not to pay it. I would never call them again. read full review »

Date: June 19, 2010 On June 18th while on my way to the Houston Airport my wife and I were robbed, the single bag that was stolen contained my passports and about $8, 500.00 of other items. After finding out that I was not able to travel to Mexico without a passport I determined that I could obtain new passports in one day but it could not be done until the following Monday which meant I could not travel to Mexico until Tuesday June 22nd. I contacted my travel representative and explained my situation, he spoke to each of his contact... read full review »

This company requires a $50 "activation fee" to process a free stay at a resort as long as you attend one of their timeshare presentations. The contract clearly states that this activation fee will be refunded as long as you attend the presentation. They ask for 120 days following the completion of your truip in which to process the refund. We took our trip in early April, attending the presetation, validated that attendance with the time share presenters, and we thought all was well. Now, it has been 6 months since then, and... read full review »

I booked a Train ticket thru this NRJ TOURS, who's properiter is MR. ANIL SHARMA in the month of MAY2010. This man Anil Sharma, was unable to arrange confirmed ticket from NDELHI to Chennai, for this I made ONLINE PAYMENT THRU SBI RS.7100/-even before he book the ticket. From 17th MAY'10 to till this date THIS ANIL SHARMA IS NOT PAYING ME MY MONEY. I HAVE EVEN SENT MY FRIENDS FROM GURGAON TO COLLECT THE MONEY FROM HIM, SINCE I AM IN ROORKEE. TWICE HE GAVE THEM HDFC BANK CHEQUE AND BOTH GOT BOUNCED BACK. I AM... read full review »

I don't make mistakes twice. I learned my lesson before when I was told after getting 'free' trip and a bunch of other ones (for $300). Months after that, these guys called me saying that I had a remaining balance for my trips. Crap. So I paid around $1000 for doing absolutely nothing. Fine, I paid that off and eradicated it from my mind. Today (Sept 14, 2010 @ 7:22PST), a customer service rep called me, who name himself Anderson Mobli (he was VERY reluctant in giving me his name and when I asked what he name was he... read full review »

I booked a hotel 2 hours from my house and I have to pay a foreign transaction fee because Easy Click Travel is a foreign based country. How am I supposed to know that?! read full review »

I booked hotel at Lido Hotel for 7 nights from the 15th of September to 22nd of september 2010. I paid with my debit and no reservation was given on the 6th of september 2010. This is my reference no 244 2058081805. £240.06 was taken from my account without any confirmatiom. Please can this money bepaid back into my account as soon as possible as there is no confirmation for my booking. read full review »

I was told I would be represented by a great company that was doing presentations and that 500.oo USD was needed for prizes to get people interested in buying my time share for Orange Lake . I was explicitly also told my full $500.00 would be returned at the end of a yr by requesting it, if they had not sold time share for agreed on price. I got absolutely no legit offer ! today i attempted to contact them at the 2 phone numbers given me BOTH ARE NOW DSCONNECTED... Should anyone have a current number for this company, please contace me at 720-252-8995. Thank you William read full review »

As I checked this out further the next day after a Knoxville presentation (120 Center Park Dr, Knoxville, 37922, 866-951-8030, I am sure it is a scam and I cannot get any response via phone. (another ph # 866-951-5598). Only can leave a message or send an e-mail). I feel very foolish in not discerning it. Free plane tickets were offered but not given, but substituted for a lower price of package. read full review »

Dear Sir, i got this mail from this sender when i send resume against the previous mail. please help me to clarify whether it is genuine or fakeb DEAR RAHUL, This is an Affirmation that your experiences and qualifications were found suitably qualified for the requirements of London Marriott Heathrow Hotel, United Kingdom. The document attached embodies the approved Terms for the purpose of this contract. Now, you have to contact the Diplomatic personnel appointed by The British High Commission India with the... read full review »

Hi, I bought an India Today Holiday Voucher No.003083 with Order No. ITBC 0941743 in the year 2009 since then I was trying to book accommodation however I could not book accommodation as I have got no accommodation available status all the times, I tried for different dates for different cities in different countries however all my efforts goes into vain. I would request you to look into this issue ASAP and settle my account at the earliest. read full review »

... read full review »

I've been to the Grand Sierra Resort on multiple occasions and it seems like almost every time I stayed there or visited there I had a bad experience once I booked tickets for a show. I specifically asked for front rows seats. When I arrived at the show I was escorted to a booth in the 10th row or so. There were five of us crammed in a booth which only was large enough for maybe four people. When I called to complain the person I spoke with at show tickets hung up on me. Another time when I was there I left my car with Grand... read full review »

To whom it may concern, Re: letter of complaint I am writing to complain about the dreadful level of service that I recently received as an Expedia customer. I was promised a call back in order to resolve this issue and this action has not been taken so I am left to relive the experience writing to you. I am expecting that Expedia will investigate this thoroughly and inform me of the outcomes as to how and why this happened. I also expect to be refunded for the flight that I paid for as Expedia didn’t honour the... read full review »

I Am A Canadian citizen I call Etihad air line Toronto PH no, 4162214744 on ninth July 2010 to purchase return ticket from Toronto via Abu Dhabi to lahore.The transfer my call to Bombay sale office Bombay office sales agent name dipti offered me the return tickets from Toronto to Pakistan via Abu Dhabi US Dollar 1336 for adult. My 7yers child return ticket offered 1038 US dollar total cost is 2374 US. She asked me the return traveling date, I answered her it will be August 8 or 10 2010. I again asked her the return fare in pak rupee she... read full review »

I booked adjoining cabins on the Oasis of the Seas through Royal Caribbean International over a year in advance. The rooms, although shown as adjoining on the Royal Caribbean website and the brochures and reported as adjoining by the Royal Caribbean booking agent, were not connected. The Royal Caribbean travel agent booked my two minor children alone in cabin 3238. Upon entering the cabins, I went immediately to guest relations to report their error. The staff told me they would get back to me after check in to see how they could move us as we... read full review »

Registering complaint on this site in a hope to seek resolution to my complaint lodged more than 3 years back, even after enough follow-ups, there has not even been a single revert from the airline authorities. Now I am left with no resort other than to knock the doors of the Sharjah Courts in Dubai to seek resolution. Below are the complaint details : Complaint is regarding the cancellation of Flight No GF1007 on 27/01/2007 from Dubai to Bahrain supposed to depart at the scheduled time of 2350 hrs. From Bahrain we were supposed to... read full review »

KINGFISHER AIRLINES ILLEGAL HANDLING. I booked a return flight on Kingfisher Airline; Kolkata-Bangkok-Kolkata. The departure booking was confirmed for the 17th August 2010, which I took to Bangkok. The return flight was confirmed for 7th September 2010, which was my scheduled return date. After I had been in Thailand for ten days, I received a mail from Kingfisher stating that their return flight to Kolkata on the 7th September, 2010 has been cancelled. They did not give the reason of their cancelation nor given me any other arrangement... read full review »

I made reservation for 1 day and when I arrived, they had no record. I had confirmation number and they said it was the day b-4. and that I was charged no call no show. If I want to stay, I'd have to pay full price for the room again. The room was lousy and nasty. Per the desk and 800 number given me, The manager was unreachable for any help. When I did get a manager 3days later. I was offered 50% off next visit. I asked for 50% cost back now, and was refused...I'll never be robbed by best western again. read full review »

My wife & I checked in to the Days Inn located in Rancho Cordova CA. The room we were given was crawling with insects and there were cockroaches in the beds. The toilet was missing the bolts that secure it to the floor & the elevator was out of order for almost two weeks. We were moved to another room & it was just as bad as the first, this room went a bit further with the soiled towels and stained sheets. While using the PC at the front desk, I overheard at least 8 different guests complain of similiar issues with their rooms. One... read full review »

This email i sent, which to this day still goes unresolved by the owner really shows total disregard for customer satisfaction.: I recently booked reservations and stayed this past Memorial Day weekend at the Garden Place Hotel. The breakfast was fantastic, and the dinner package, although my girlfriend and I didn't find anything on the couples menu we wanted, the choices we made were equally satisfying and dinner service enjoyable. But there was a lot of disappointments to my stay and to my dinner experience. I had come in... read full review »

My gardener travels from Kuils River to my place virtually every Saturday. The ticket office guy recognises him. Last week my gardener arrived as usual at the Kuils River station at 06h25, in good time to catch the Belville bound train at 06h33. The ticket office guy looked at him and ignored him, knowing full well that there was only one train that morning to Belville. At 06h31, he finally served my gardener, took his money, handed over the ticket, retained over R5 change, and disappeared. As my gardener turned around, he saw the... read full review »

HORRIBLE COMPANY! TERRIBLE EXPERIENCE!:( They charged me twice for a ticket they never gave me. so, I ended up paying $250 for a nightmare experience from New Mexico to Colorado. I had a huge fight in Albuquerque with the customer service representatives. They wouldn't let me board the bus without paying again. IDIOTS! I demanded to speak to their supervisors, and I asked for everyone's name. I called the corporate headquarters and the customer service department, and they were rude and belligerent! I fought my way onto the bu... read full review »

I booked with http://www.ephesustravel.net in Turkey. When I arrived they had cancelled my reservation becouse they never received my money. Until now I did not hear from them. So don't book with www.ephesustravel.net. I lost my money!!! Do not book a tours through www.istanbultourservice.com or www.ephesustravel.net read full review »

I too have been scammed by these people. I have contacted my bank to ensure this so called company is investigated. I too was under the impression this was a free vacation that I had won, I was then informed this vacation was a reduced/discounted holiday. I have always been wary of credit card scams, however these people are very believable and if you try to contact them you get a recorded message only. Thanks to the bank, they advised me I wasn't the only person out there that has had this happen, though this makes me feel better it... read full review »