Frosch Travel prides themselves with professionalism and expert agents, the agent have been taught well how to get your money without you even knowing that you have been screwed. They cloak extra charges in your credit card bill and you will not even know it, they are so smooth and plus you trust them. For instance you are taking a trip to Paris, they will charge you 700.00 for the Continental portion to New York from Houston and maybe another 10, 105.00 business class t0 to Paris from New York, the real fare on Air France would be 9505.40... read full review »

i delt with the 4 hour wait in atlanta on the way to mississippi to visit my sister for the first time i left valdosta at 5 15 am an i arrived at 7pm on the way back the bus was already 1and a half hrs late i was soppose toleave tupelo miss. at 11 40 pm the bus was already smelley like it haddent be clean we arrive in birminham ala, still 1 an a half hrs late then they had so many peole waiting they couldnt even fit every one on the bus they told people they had to wait on the next bus which would leave out at 10 the next day on top of that... read full review »

My name is Eric Charles Moore. On June 4, 2009, I rode one of your buses that began in Sumter, SC, with a connection, with stops in Richmond, VA, and New York, finalizing in Boston, MA. My complaint is this. The driver got lost and went to the wrong location, on the trip from Sumter, SC, to Richmond, where I was supposed to arrive around 9:35 pm, consequently, causing me, as well as other passengers, to miss our connection to New York. When I, as well as other passengers tried to resolve this problem with the acting supervisor, Mr. Chri... read full review »

My wife & I stayed in Redang Beach Resort on 10-13 May 2009 1) RBR COULD ACTUALLY PUT THE BLOODY MATTRESSES outside the rooms by the staircase for storage purposes... no I wonder I was bitten by bed bugs all over my body 2)I stayed in room J 58 .. it was smelly !!! with smoke smell and the toilet stinks... i wonder when was the last time those maintenance ppl did their job... The toilet was never washed as stains were everywhere!!! It shows that the hotel is really dirty... read full review »

Holiday Travel of America Timeshare Ripoff Scam Trips --Fern Park, Nancy Nguyen Scams customer with fraud This is the classic bait-and-switch trick used by Timeshare companies. Holiday Travel of America is one of the worst companies with the most deceiving, scheming customer service. Fern Park is their customer service manager that heads this scam operation. Nancy Nguyen along with other service representatives will tell you a series of deceiving offers and inconsistent claims to trick you into signing papers. Shame on their conscience... read full review »

On February 20, 2009 I bought Cebu Pacific air tickets for Mr. Reynaldo Saavedra and Mrs. Simeona Saavedra Manila/Bangkok October 10, 2009 and Bangkok/Manila November 8, 2009 confirmation number P6JT5Z from one of your agent (Nasha or Natcha) for BHT 8, 900 Cebu Pacific Flight Promotion.<br /> The problem is when my parents went to Cebu Pacific Office Zamboanga City, Philippines they were told that tickets were already cancelled last May 09, 2009 and I confirm those flights last Monday June 1, 2009 your agent told me that those flight... read full review »

First of all my name is Keith Lazaga, Me and my wife went to hawaii last April 2009, we were just ordinary tourist walking around the streets of KALAKUA HAWAII looking for the waikiki beach, and suddenly there's this man approaching at us offering tour packages etc., and we were interested to try a dinner cruise so we said OK and then he said there will be a free seminar at the MALL AT 9:30 AM and they will pick us up. so everything was setup the time for the dinner cruise and all THE bunch of CRAP. we didn't know it was about THIS... read full review »

Due to poor service at check -in desk No 01 i along with my family consisting two child and wife missed the flight from Paris (BVA) to East Midlands(EMA) despit the fact that we all reached at Beauvais Air Port before the given time on 01 May2009 which resulted not only financial loss but also mental agony. Further my written complain dated 12/05/2009 Faxed on 0035318121649 not yet responded. read full review »

My wife and I received 2 "free" round trip airfare tickets from Millenium Travel & Promotions. This company is playing games to rip people off. They have many rules and restrictions that intentionally make it so difficult to use, that most people will probably give up. We had to pay a $130 upfront fee and only got $100 back when we cancelled due to unrealistic restrictions by the company. Steer clear of this company. read full review »

I am Theodore Noring. I boarded DL 140 from JFK to Brussels on May 26 8:00 pm local time from gate 05. The flight leutenant announced that somebody left a phone at the boarding area. I heard this announcement but I never thought that was mine because my phone was in my lap top bag. I noticed my phone was not in the bag at the boarding area at Brussels. That is when I remembered that I took my lap top from the bag while waiting for departure but did not take notice of the phone dropping from the bag. If the phone is available you could... read full review »

Before going on my vaccation to China and then over to Egypt, all up we went for 4 weeks I had alot of trouble with the travel agent communicating with us as they felt we asked too many questions and were told not to worry but to sit back and enjoy ourselves, we would be well liooked after.Well what a disapointment it was, we had several changers in China over a period of 10 nites most of which we were not consulted about but were adatable to, but after that we thought that we were going to be looked after in Egypt and that was our biggest... read full review »

Every summer we travel to Turkey for our summer vacation. A close family friend who works at a nearby Turkish clinic as a translator informed me that they have received an email from Fortis insurance that this insurance company will not pay more then 150 Euros for their clients treatment. Based on this email, hospitals are preparing to refuse to admit Fortis patients for treatment or ask these patients to settle thier bills personally before they leave the hospital. So, for all of you who are planning to travel to this country with Fortis travel insurance: BEWARE!!! read full review »

Our family of 4 stayed at the Royal Pacific Resort in Orlando Florida April 6-9 of 2009.On the second evening there, I noticed bites on my torso and ankles, but attributed this to mosquitos.When we checked out on the 10th of April, we drove straight back to NC.Our luggage was left open in our downstairs bedroom, and my son took his luggage upstairs to his room.That weekend we all had bites, and noticed that some of our white tee's in the luggage had what looked like bugs on them.We asked a neighbor to come and look, and they said they... read full review »

What a set of scam artists ... part of my package included membership to RCI with points I could use to book a vacation each year (the main reason I bought it, all suddendly disappeared ... but guess what they will let be book a vacation if I pay an additional $660 or up to $1249 ... I need to get in touch of the better business bureau. read full review »

Scam Dear Sir I just need to know that, I received an email from Mr. Philip Johnson and they send me the 21 question for interview. I was send him the answer of all question then he send me another e-mail and in this email he said me that I provide him scene all document of my education and achievement certificates so that I send him all document but I still have confused that it is scam and fake think so please tell me this is true I also attached my appointment letter and all e mail witch I received from him and appointment... read full review »

Do bese people(300lbs) pay more for two seats? May 2, 2009. Ominbus seat 8F row aisle. At 7:am. found a row of three seats. Whereas two obese people I ever encountered took up two and a three fouth of three seats. I weight 117 pounds where do I sit. Was I angry a whole seat I paided for. They where belted in I wondered where I was to sit. The omnibus was quiet as a mouse. Fire and brimstone was steaming out of my ears. We looked at each other while I stood and wondered.Where they going to the game show "Americans Biggest Losers.! They... read full review »

Hotel is not as represented in advertisements, internet etc. Used glasses were in our room, room filthy! Spoke with week end manegement and night manegement with no action or changes. Attached are pictures of the 3.5/4 star resort. read full review »

SIR, MY MOBIL NO IS 9959558513 IAM CHANGE POSTPAID TO PREPAID.IAM PAID TOTAL BILLING AMOUNT. BUT IAM NOT RECEIVED MY BILL. IAM ASKING APRIL(19-04-2009)TO MAY(20-05-2009) BILL SUMMARY. PLEASE FORWARD MY BILL AS SOON AS POSSIBLE. read full review »

Son and companion took flight #60, Jfk to Bogata. Discriminatory rude treatment by staff of this airline. Two of the few if any Americans on flight. Seats moved to less desirable location, other passengers offered more amenities, son hit by cart, no apology, companions blanket taken from her when asleep----terrible trip, airline should be embarassed by employees!!! read full review »

My grandmother gave them 800.00 for a week at one of the hotels that they are affiliated with. Being elderly and of that generation of trust she forgot to get any form of receipt and paid cash. Rocky Point travel stated that they would book her a week in Mexico and would call her in a few days. They never called, and all of her Email and calls go unreturned.They state that they have no record of anyone by her name ever being there by her name.She spent 2 hours in the offices there talking with the General manager George J. Ostalrich. He refuses to answer our calls or Emails...Stay far far away from this den of thieves! read full review »

Creepy Incident in Resort Hotel Room No. 2124 on 23 May 2009 On 22nd May 2009, my family and friends check-in to three rooms in Resort Hotel at about 8p.m.. At the check in counter, we were given the connecting room at 2nd floor which is the old room without renovation. We made a special request for first, a newly renovated room and second, a connecting room when BOOKING placed. Upon check in, we were told the newly renovated room is NOT available AND it is GIVEN on a ‘first come first serve’ basis. Even though BOOKING wa... read full review »

We purchased our time share in vallarta and we have really enjoyed using our time but it has been a battle making a reservation thru these people. When we purchaed this time share we wanted to make sure we could go during a holiday and had plenty of room for our family, so we we bought a 2 bedroom and a holiday week. We were told that we could trade with a villa group w/o a problem we were able to get in once into Villa Del Arco, and I think they only allow you to get in once to get you to upgrade but when you try to make another... read full review »

Feb 22, 2009 reservations made Double Tree Hotel. May 27, 2009 Called to add a second person to the second room. Diana at American Travel cld the hotel. Put me on hold. Upon return told me the hotel was not accepting resrvations, closed to college students month of August. I said, when we get there we won't have a place to stay. Answer, yes, therefore I cancelled the reservation and asked if my credit card would be credited, she said yes. Now I see I am being penalized for the cancellation. Question how can one be penalized when... read full review »

ive got a parcels fr mr frank peters last feb.fr london but it is sad to say that it was on hold imalaysia...they want me to pay inorder to release the parcels...the courier is www.parcdelivery.com is this true or this scam??????? read full review »

She Tours is a major Tourism and Travel Agency, well known in Turkey. Established in 1994, She Tours reached the top in such a short period of time, thanks to it’s staff of over 50 people, all dedicated to provide the best, most top quality service in tourism sector. Being an incoming operatorat the same time, and operating regular tours to the major sites in Turkey, She Tours server over 35.000 tourists each year, and has taken it’s place as the most preferred agency in Turkey. Serving guests from a wide range of... read full review »

My husband and I spent a saturday listening to a bunch of bull. They promissed us 2 free airline tickets, grocery card and free gass. You had to pay for the $50 a person for airline ticket. And grocery card u had to spend 100 a month then send in reciets. That was crap. Then they gave us their presentation. Every hotel is 4-5 star. We can save u money on everything. U have a 72 hour return policy to get your money back. My husband and I spent $3995. I just lost my job. Called the salesaman when I got home. Told him we wanted out. Talked to hi... read full review »

I purchased a package on May 5, 2008 for 3 day 2 night in Ft Lauderdale Florida with 3 day 2 night in Orlando and complimentary breakfast and dinner choice of rental car or 100 voucher andf 2 night caribean cruise. When I called to cancel purchase they change it to 4 day 3 night south florida and 3 day 2 night in orlando with universal studio tickets and they added a bunch more to it like 3 day 2 nights in Vegas and 4 day 3 night in Puerto Vallarta Mexico and 3 day 2 night in Williamsburg Virginia and 3 day 2 nights in ten one of ten getaway... read full review »

Avoid this company. They are dishonest. They are impossible to contact. They lie repeatedly. False charges are tacked on for changed reservations. They claimed the money charged went to the airline. This went on for a year, even after the airline people wrote and I supplied One Travel with the info. The credit card company got them to refund a portion, but One Travel Cheapseats kept the bulk of the remaining charges, over a thousand dollars - all completely unfounded. A total rip-off and uncoperative to contact. Avoid them or their affiliates. read full review »

I fell for a "free trial"from Dealmaxap9 .after a few days I changed my mind, and called to cancel (well within their time limit)and the representative assured me that my membership had been cancelled, but these withdrawals from my checking account say otherwise!!! read full review »

While we were staying at this very strange Hotel. our room was gone through by the general manager and things were taken and broken. He said he had the right to go through it because we had our 12 year old sleep in the room too. After all this we called the police about the missing items and filed a report. We were then asked to leave by this (general manager) and he refused to give us back our money for the other 2 nights we had paid for. read full review »

Airplane food, what's up with that? read full review »

A caller with a very heavy accent asked for me in name to inform me of my winning a sweepstake submitted during December 2008. Since I don't participate in sweepstakes, I promply asked him to remove my name and phone number from his list and hung up the phone. He called me back right away to push further... For verification purposes, I asked him for his company's name again(Sunshine Promotions), phone number (7186736170), and address (901 31st St., NW Washington, DC 20007), web site (didn't give any), and his name... read full review »

On 14th May 2009, i boarded IBERIA airline from LAGOS to MADRID with flight no IB 3747. I had with me 4 luggages and as well was given 4 tag nos. They are: IB 104342 IB 104343 IB 104344 IB 104345. We arrived Madrid 0355+1 on 15th May, then by 1205 15th May we boarded another flight from MADRID to SAN JOSE with flight no IB 6313 . However, on arrival at San jose i saw only 3 bags with bag tagged no IB 104343 MISSING. I complained to IBERIA lost luggage department at San jose and was told that the bag will come, that i... read full review »

My husband and I have cruised for over 10 yrs. We have a trip 4/11/09-4/18/09, we checked luggage at port of Miami, watched them tag it, and put correct room# on, bag's, 3 of them. Never saw them again, we cruised 7 days, nothing, no clothes, toiletries, shoes or cameras. Royal gave us a $200.00 voucher for their online shop, (after 2days)have you ever shopped on board, we purchased 2 bathing suits 1 T-Shirt apiece. There does that $200.00, cancelled excusions, had no long pants or sneakers, can't attend formal, was told "NOT... read full review »

I SENT $6400 TO MIKAEL AUDEBERT AT VIP ESCAPES FOR A TRIP, HE CANCELED THE TRIP AND KEPT THE MONEY I LEARNED THEREAFTER, THAT THIS SAME THING HAPPENED TO SEVERAL OTHER VICTIMS CALL DETECTIVE PIERSTORFF AT THE ALTEMONT SPRINGS FLORIDA POLICE DEPARTMENT read full review »

I booked a week's stay in Hotel Bjork, in Reykjavik, Iceland, in January. I used the hotel website, and when payment was taken I was transferred to centralr.com. The total price quoted was €381, broken down to the price of the room per night. When I paid for the room at the hotel reception at the end of the holiday, the price had was €630! This was not down to fluctuation in exchange rates because the price in Kronur was the same. When I complained to Central Reservations, I was refunded €38 - my 10% deposit - as a... read full review »

my fight delay 3 houre my booking C8R4BQ FROM TGGKUL my contac 0199131312 read full review »

I booked a room at the Holiday Inn Express in Schaumburg, IL for 3 nights over Memorial weekend. I call it a staycation because I live 5 miles from the location. On the 2nd night when I returned frome my day I was locked out of my room. The key wouldn't work. The front desk made me 4 sets of keys, taking 4 trips to the front desk and back to the 6th floor. Then on the 3rd afternoon when I returned I once again couldn't get into the room. I waited in the hallway for 45 mintues while the maintenance man replaced the door lock. Later... read full review »

Jeri Craine, General Manager, [email protected] Festiva Resorts, Peppertree Atlantic Beach Villas PO Box 1068 715 W. Fort Macon Road Atlantic Beach, NC 28512 Jeri Craine: My wife and I are deeded week owners of 24f and we were visiting the week of May 8th – 15th… Several issues during our stay made us decide to not convert to Festiva Points system: 1: We arrived after a three day travel from New Hampshire to be told that we could not enter our condo until 4pm. We ‘checked in’ and... read full review »