Monro charged me a rate for fixing my brake that was disproportionately higher than its competitors and other local repair shops for fixing my brakes and rotors. When I complained on their website, the customer rep, Mr. Christopher Johnson, offered to resolve the issue using their price match policy, for which I was no longer eligible (given the timing of my discovery) and noted to him. Nevertheless, I complied with his instructions, after his encouragement. Subsequently, he agreed to refund me the $100 excess charge, however it was in... read full review »

Bought a Hyundai Sonata new in 2003. Had 80, 000 miles on it when clutch pedal went to the floor. Clutch parts were not bad, but flywheel was DEFECTIVE. Flywheel not like normal flywheels, but had arms and bushings that allowed the pressure plate and clutch disc to be pushed too far into the transmission bell housing, scraping the bell housing and locking the pedal to the floor. Flywheel > $1300! Only dealer item. Wrote Hyundai Motors and they would not do anything about it! WILL NEVER BUY ANOTHER HYUNDAI!!! read full review »

The experience I had with People's Choice Auto Sales was horrible, and my story is long but i dont want to miss any details of what these people did to my family. Hi my name is Estefani, I am 20 yrs old and I have a 2 yr. old son. Me and my fiance, Josue who is 28 yrs old called Peoples Choice before going there to talk about down payments and to ask other questions. We were looking to finance our first car. Over the phone we told peoples choice that we wanted to put $3, 000 down payment for a car and no more, which People'... read full review »

I financed a 2007 accord from this dealer and it is turning out to be the worst experience. I had the car for two weeks and already the cd player don't work and the check engine came on. I brought it to the service center where they told me that it was a valve that was no good. They said they needed to keep the car for a couple of days. They then said that I was entitled to a rental car from enterprise. Enterprise came and then said that I would have to pay 100.00 for insurance purposes. I felt that I shouldnt have been obligated to that... read full review »

I have a cracked wheel on my 2002 PT Cruiser. I found the wheel for my car listed on the Parts Ultimate's online website. After reading the description and terms/conditions, I purchased the wheel. After a week passed and several phone calls later, I found out that they do not even have the wheel in inventory. However, the guy (sorry, no name becuase he just answered the phone "hello") on the phone explained to me that they purchase wheels from stock vehicles that upgrade their wheels. However, they have no idea when this wheel... read full review »

The price and shipping features were excellent however the actual ordered item had a viatl part missing delivery. I spoke with a customer service agent (after hours of calling the 800#) and was told that I'd receive a callback after she checked with the factory site about the incomplete order. I have not had any contact from PARTSGEEK nor have I been able to speak with a live person after leaving numerous voice messages and emails requesting support. My car has been sitting at the repair site because I cannot use the shipped item. Very poor customer service skills~ read full review »

I inquired about an insurance quote on my home and vehicles. She called me with the quotes and I asked her to mail the information to me so that I could read it over. I told her that I was not interested in changing policies. This was back in August 2009. The next thing I knew I received two bills. One for my home and the other for my cars. I called their office and asked them to cancel the bills and policies since I didn't want either. They said over and over with at least five or six phone calls they would take care of it and I am still... read full review »

I have 4 vehicles been taken them to merchants for oil changes for 4 years don't trust them enough to do mechanical work, all of a sudden at the same time all 4 cars pull to the right brought one back they took it in gave it back and said "your all set sir" meaning it's fixed, drove it down the street still pulled, gave it back put it on the alignment machine they amitted it's out of line, just had new tires and alignment done/w my trusworhy mechanic. they gve me a free alignment, drove down the street it still pull... read full review »

Company based in Newark, NJ. Made an appointment with them and confirmed the pickup time to make my flight at Newark Liberty International Airport. After 5 and 10 minutes past the pickup time, I called the company and no one picked up. I left voice messages and eventually sent an e-mail to inquire if there was a problem. 2 weeks later, still no reply and I had to call around to the different car services in the area to find someone else to take me to the airport (which I was able to). I barely made the flight. read full review »

WATCH OUT FOR THESE CLOWNS. THEY ARE A MIDDLE MAN FOR INSURANCE COMPANY AND PRIVATE SELLERS. THEY LIE ABOUT DESCRIPTION OF AUTOMOBILES. The same scam. Auctions are for over priced vehicles; even if you win an auction there always seems to be someone to outbid you in their so called "after hours".Be careful with ezsalvage.com. Be careful with ezsalvage.com Be careful with ezsalvage.com i will definately call the d.a office and USA fraud watch... I called 5Bidding on a car and having no idea what the turnout is annoying as fu@k... read full review »

anyway they have changed the name to autofix the guys who run it are a chap called hamza, imran and taha if anyone needs the owners address then i can supply for a fee (joke) its all free, just leave a cooment and post email add and il send it. i also know where they are storing alot of there stuff( yes boys its not thames rd or your other unit but your new 1 lol). they think there smart but i know exactlly whats going on, you smart asses thought you could take my money and run, not a chance now you will have to move all them engine... read full review »

anyway they have changed the name to autofix the guys who run it are a chap called hamza, imran and taha if anyone needs the owners address then i can supply for a fee (joke) its all free, just leave a cooment and post email add and il send it. i also know where they are storing alot of there stuff( yes boys its not thames rd or your other unit but your new 1 lol). they think there smart but i know exactlly whats going on, you smart asses thought you could take my money and run, not a chance now you will have to move all them engine... read full review »

2005 F150 Super Crew 5.4 Triton $32000, front brake job $2000, tune up $1000, not buying POS Ford priceless. I used to be a lifetime Ford man but, I will NEVER buy a Ford again. In fact, trying to sell the one mentioned here. Someone could shoot me in the head and take the truck and would call it even. Have spent over $7000 in maintenance in the past 4 months. Here is some usefull information for any fool thinking of buying a Ford F150. Can't replace brake pads, have to replace entire rotars. Can't tune it up because you can't... read full review »

I asked for an estamate for front bumper body work and paint. I asked Shawn the owner for one. He said that it would be one price asked for the paint numbers told me it would be ready one day at the price he quoted. When I came in to have it installed the bumper was magically missing... never ordred He did this twice. When I asked him Why? all he said was. "He couldn't do it at that price and can't get the parts". I found them on line for less then he quoted. After some inquiring in Creswell Oregon I found He Does this alot. read full review »

I have been a GM leasee and owner for most of my life! My father is a retired GM Engineer and we have always been a GM family. I turned in my lease car, the salesperson at the Heidebreight GM Dealership in Romeo, MI told me everything looked fine! GM is now billing me an additional $ 209.00 claiming that the hood has a dent. It didn't have one when I turned it in. GM has pictures posted on a website showing this supposed dent and there isn't one!!! It is falonious. I have talked with an attorney, a claims adjuster at my insurance... read full review »

I had used Expert Tire services on more than one occassion and never had a complaint. This all changed on May 8, 2010. I noticed a screw on the outside of a tire, and knew it would not be able to be fixed. I was not prepared to buy a whole set of tires though since they only had 20, 000 miles on them and were not worn. I was told that the alignment was off and caused the front tires to be damaged. I didn't see the 'so called' damage and doubt they were ever in need of replacement! Now the fun began! I didn't notice... read full review »

Taking my small pickup in for two new tires, they quoted me an outrageous price for the pair since I last purchased one of the same brand two months prior. After I complained and was calling another location, they came down to a reasonable price and I accepted. During the work, the salesperson came to me in the waiting room and indicated that I needed a front brake job as the rotors were scored beyond being able to be turned or resurfaced. He gave me a quote for the job and I thanked him for the information and said I would check with my... read full review »

Informercial, called Auto Relief Group, was promised they could modify my reducce my monthly car payment and interest rate and owe less that what i currently owe. I receive a package from them in the mail 1 week laer only to find out the 350.00 I spent for them to work with my lender was for nothing, I was to do all of the work for them only to get a lower pay for 16 months longer and owing 5, 000.00 more than what I currently owe. If you see them on TV don't waste your money. read full review »

On May 11, 2007 I purchased a maintenance contractfrom Daimler Chrysler to cover the cost of all scheduled maintenance. This contract was for 3 yrs or 36, 000 miles, whichever came first. I took my vehcile to the dealership for the 24, 000 mile maintenance. Chrysler refused to pay the bill stating that my contract had expired. I am well under the mileage limitations of this contract and have NOT reached the 3 year mark. I called Chrysler, figuring there was a mix up. They told me my contract ended in February 2010 and that's why it... read full review »

I need to make everyone aware of the way these people are lying to their customers. I have attached the email I will refer to and want to make a point that if I was told up front that the "internet price" did not include the dealer add ons I would not be makeing a fuss and would have bought the car none the wiser! The only thing changed in this email is my name. Ok, so I asked for a quote on this particular vehicle I found on their website. I get an email back from this Randy person and I replied ready to buy. I wait 24 hrs and do... read full review »

HORRIBLE CUSTOMER SERVICE -- I purchased a forester and traded my old forester 3 months ago. when i made the purchase i was unsure of the payoff amount so we guessed and guessed wrong so i owed them money which i paid via cc. however, they did not take into consideration that i had just mailed a payment that was not reflected in the payoff amount. so i over paid and now i cannot get a return call from them! i have been calling them for over 2 months with not 1 single return call. they still owe me $295.50. read full review »

I had my Honda Goldwing brought into Southern Tier Honda to have a wiring issue diagnosed. I spoke with Gary and Jeff (tho owners)who were both very friendly and helpful. Once the bike was in the shop, I decided to go ahead and have some other work done on the bike. I asked them if they can change my tire and give my bike a detail. They said that they would be happy to service my bike. Before I gave the go ahead, I specifically asked if they accept credit card and both Gary and Jeff both told me that they accept all credit cards. After... read full review »

Dear Nissan Of Manhattan: I purchased a Nissan Versa SL 08 back in 07 at this location along with a CAR SERVICE PROTECTION PLAN that provides Oil Changes, Car Inspection Checks, Tire Rotations, Multiple Checks for Wear and Tear on the vechile, and Occasionally complimentary car washing if needed. On April 22, of 2010 I returned to the service center department due to complications on the vechile driving performance to learn that several safety problems had occured. Not having any Knowledge of any of these issues could have damaged my car... read full review »

Location: 2301 Southwest 8th Street Miami, FL 33135 Phone: 305 541-7200 I took my car in for a minor job that required the car to be put up on the lift. I guess Pep Boy School forgot to teach the mechanic that the radio needs to be turned off first or the antenna will hit the ceiling and kink it. After much auguing over the liability Pep Boys finally conceeded that they would fix it, free of charge. What they didn't tell me was that they were putting in a crappy aftermarket antenna that only lasted 6 moonths. It... read full review »

((((( - DON'T BUY FROM FUTURE CLASSICS LLC ON RT 88!!! - ))))) FIRST THEY DID NOT HAVE THE OLD COLOR TAKEN OFF THE CAR WHEN REPAINTING EVEN THOUGH THAT WAS AGREED UPON, THEN THEY JUST TOUCHED UP THE REALLY BAD SPOTS BY DABBING THEY HAD THE CAR FOR FOUR WEEKS THEY TOLD ME THE CAR WAS RUNNING ROUGH DUE TO IT NEEDING TO BE DRIVING AND BROKEN IN BECAUSE IT SAT FOR AWHILE AND THE ENGINE WAS REBUILT I FOUND THE CHOKE WAS BROKEN, THE CARBEURATOR WAS BAD, AND ONE OF THE PISTONS WAS NOT FIRING SO THE CAR WAS RUNNING ON FIVE... read full review »

I was fraud by Mike Tunde Oloruntogbe at 5058 Jonesboro Rd, Apt. E34, Union City, GA 30291. with the sum of $4330.00 to his Bank of America accout # 003279939724 on September 22, 2004, payment for the car, he said he has a Mercedes Benz E300 forsale, I agree to but the car, with the amount of $2500.00, upon his promise to help me shipped the car to Nigeria I payed him $1300.00, $200.00 to fix the car stereo, $180.00 for Rims and I payed $150.00 for other repairs to his wife Bank of America accout # 003265548653, for a total of $4330.00, I call... read full review »

I have a douglas tire with 80% tread and it has a large knot on the side wall that looks like a bomb waiting to go off. I don't have my recipt so wal-mart says they will not do anything. I have never had a tire do this before and been driving for 30 years.I have used Douglas tires before with fair sucess. They are cheap tires with a very thin side wall. If they will not stand behind a tire that has 80% tread and is about to blow out then I am not buying anymore tires from Douglas. I am going to put this tire on you-tube so everyone can see it. read full review »

On 5/01/10 at approximately 1100am, an employee of Magic Time Motors approached me. While approaching, he gave me a dirty look and appeared to be staring me down. He very deliberately walked around my vehicle staring inside and glaring at me. He appeared angry and defensive and asked who I was and what I was doing. He told me I had parked in a wrong spot. The man acted belligerent and used profanity at me. He told me to get the hell out of there. He was very demanding and made no attempt to speak in a calm professional manner. I had opened my... read full review »

I just purchased a new car and was sold the Lojack system. Also a Lojack Guarantee Plus 5000 Warrenty. It was sold to me as, if and when my car is stolen Lojack will pay me $5, 000.00. The misleading part from the dealership was that was all the information I got. They did not provide any documents or a copy of the contract. If I was provided a copy of the contract it would have shown that I do not automaticaly receive the $5, 000.00. I could receive up to "$2, 500.00 in expenses not reimbursed by your primary insurance carrier, ". But... read full review »

I purchased an extended warranty from the Warranty Group through CarMax, after a fair amount of pressuring. Shortly before my contract was about to expire, my transmission failed. My mechanic contacted the warranty people, who sent an inspector to look at my vehicle. I keep impeccable servce records, so they had no choice but to honor the claim. Against the advice of the shop, who recommended using GM parts, they sent cheap substandard junk. Lo and behold, the tranny failed again two months later. In the meantime, my agreement had expired... read full review »

I was on 3rd avenue, between 33rd and 34th street, today, May 5th, 2010 at about 3:35, waiting for the light. A bus was double parked on the right, waiting for another bus to pull away. I was on the left of this waiting bus. At the turn of the light, instead of waiting for the bus in front to move, this bus#8539 or 8534, moved out of its spot, leaving me with no room to move. As it pulled out and away, it struck my car on the right and continued driving. My car has been damaged. As of now, it is at the repair shop and I have a rental. I am... read full review »

U R Correct... It took 3 1/2 months 2 get a part... AND 5 months... YES 5 MONTHS for them to enter my extended warrantee in the Insurance system... I had to do All the leg work... Found out they didn't enter the information in the system correctly... And Wayne Dodge couldn't care less... I found out I Didnt have INS when I did a follow-up call to the extended INS Co... I suggest U Check that U have the Extended Warrantee Ins from them... CALL your Extended Warrantee INS to Verify U Do Have A Warrantee!!! Even though they can only sell used cars - SHAME ON DODGE for letting them keep the DODGE name... read full review »

On April 21, 2010, my daughter planned to buy a car after she had a car accident that same day. She went to Nissan South that afternoon. The Nissan people negotiated with her and told her to call me to sign a paper for her. I went there with the thought in mind that I would just to co-sign with my daughter buying that versa 2010 model Nissan car. Then two men were talking to me at Nissan in front of my daughter that because my daughter has o credits...meaning she has not build up any credit points the reason they could not reduce the price of... read full review »

my self lucky khurana registerd owner of the car no DL8CH-6633 my car was stolen on nov 10 2009 and i complaind to icici as well as the police and submited the final report to icici lombard pitampura branch the executive name was mr ajit bahrdwaj along with all the documents they demanded from me but its been 45 days that i have not recieve my insurance amt kindly clear this or i will go to consumer court. thanking you lucky khurana read full review »

Good afternoon people from KIA Motors. We are compelled to return to an old problem. Your Responsible persons from the Ukrainian division are continuing no do nothing for fixed small problem. They are wait when we will simply buy the broken detail. According to my rights as consumer, I have month for the problem decision. But the company carries out simply unscrupulous to the policy on a deceit of the clients. It turns out, that having spoken by phone and having calmed words of the client impudent ignoring proceeds. Till May, 14th there... read full review »

i am giving 200 rs for e richarge at my mobile No. 9376161250. dilar tel me your e richarge has sent sucsesfully. than i am call *333 & tolking wirh reperesentitiv thay not reply me proparly . & asking call you later. read full review »

respected sir/ma'am, i requested you to send the insurance'paper of my motor vehicle on 09 may2010...your trainer told me yesterday that i got the papers through mail...sorry, but i cant receive ur insurance through mail.so, i humbly request to you that please send me those paper quickly through email...because i have to go with my family ...out of station on 11 may 2010..its very urgent...and i also not recieve ur motor vehicle papers through courier...so, i requested you to take some action towards this and understand my problem... read full review »

absolute joke company with no after sales or support on thier machine.They have no time for thier customers at all. Andy strain in in scotland is o.k but makes you feel that he is doing you a favour and the other Andy is a absolute Ars_Ho_e and should be B-it_h slapped. If you are looking for a odo correction toolin the UK stay away fromthis company and spend your 5/6 thousand some where that will appreciate your custom. read full review »

The Auto parts and services Supervisor "Craig" is confrontational towards customers. I witnessed him raising his voice a a customer and refusing to help and told him to leave the store. He employes young people and does not appear to provide them adequate training to work on their own, yet he allows them to work alone resulting in aggravating customers. Customers get frustrated due to the lack of knowledge from these young inexperienced employees, than are subjected to bear the brunt of "Craig's" rude and loud... read full review »