I had an oil changed performed on my truck at the Mitsubishi dealer. couple of weeks later i checked my air filter and the cone was smashed so i went back to them to show them what had happened. They told me it was not there problem and that they didn't do it and that they were not responsible. On the work order for this oil change it had a 25 point inspection this mean they would have check the air filter, which either they did and dint care, dropped it and put it back in, or just didn't do it . Half way throw the conversation the... read full review »

In September 2005 I bought a Saturn VUE, four wheel drive. At time of purchase it had 700 miles. so a new car. On December 5, 2005 the transmission went out. We were on the road at that time and had to stay over at a Hotel because it was a Sunday and no dealer was open. They checked it the next day and the problem was: the belt inside had broken. It was under warranty and they fixed it. On December 4, 2006 the transmission went out again, they checked it, and the same problem: the belt had broken. It was still under warranty and they... read full review »

We bought a car from Cox Mazda and the paint is falling off and this car was certified pre-owned and someone else painted the car before Coxmazda bought it and Mazda is stating it is non of there concern, we even bought the bumper to bumper warranty and that still does not help us. They are not willing to even fix one area or pay for half of a new paint job. They stated they will make the spots go away but not place a new clear coat. PLEASE PLEASE help this car was bought only 2 months ago. It is a shame customer service is not what is used to be. read full review »

I purchased a 2005 Cadillac CTS from Crestmont Cadillac in November 2007. In Febuary 0f 2009 I notice the front passenger side bumper was cracked and broken. I took the vehicle to a auto body shop, and was told by the tech, that this vehicle was involved in an accident, and the repair work was poorly done. That due to the below freezing temp we were having, during the month of January the bumper began to crack, also the bumper was not line up correctly with vehicle headlights. Crestmont Cadillac did not inform me of this problem. The body shop... read full review »

I purchased a car from Cactus Jack's on April 1, 2009. The second day I owned the car, the driver side window fell out, the windshield wipers flew off the car on the highway, and the transmission went out along with the air conditioning. Being under warranty, I took the car in for repairs. After 5 repair visits and over 25 days in the repair shop- left with no vehicle to get to work and no loaner or rental car allowance, and verbal abuse from representatives at Cactus Jack's, they did not even test drive the car (had recorded mileage... read full review »

I took my vehicle to Smith Transmision. The tranny was leaking oil but otherwise operating properly. However with high mileage I knew it may turn out be be a rebuild job. Sure enough that was the recommendation. In the process they called and reported that the left lower control arm/ balljoint assembly as well as sway bar links and exhaust flex pipe needed replacement. Well I got the vehicle back and took it to a oil change service and was able to look under the vehicle. I was unable to determine which lower control arm/ balljoint... read full review »

We purchased a 2003 Hyundai Tiberon privately in summer 08. The seatbelt was missing on the passenger side so we took it to Suburban Hyundai to put one in which they did on Sept 10/08 with a one year warranty at the cost of $330.00 We left on a 36 hour trip to California in November to relocate my son temporarily and the passenger seatbelt was fine. A few weeks after my son was in California he noticed the seatbelt was not working so I called Hyundai in Troy, spoke to Steve the service manager and he told me it was under warranty for a year... read full review »

received internet quotes to ship a car. Direct transport gave me a contract with a price. Told me the car would be picked up in three to five days. I called on day four to confirm that the car would be picked up and was told they would not honor the contract because the price they quoted was to low. I am on a plane to meet the car at our new location and the car is not going to be picked up. read full review »

This small company on Grand and Encanto will hit you coming and going. It is run by brothers Pete and Jerry Amato. They gave me an estimate and then upped it by $100 after I dropped off the car. I had to go back several times and they never fixed the problem correctly. Each time it was for the same issue but they refused to honor their warranty and instead charged me each time I brought the car back. I finally marked the part they were supposed to replace. When I picked up the car following the supposed replacement, I immediately verified... read full review »

hello sir i am the one of customer please stop the nonsense this two wheeler shops are really is a robbery sir i purchase a vehicle Rs. 20000 and i will pay 10000 and finance amount is 10000 the shop owner put Rs 2500 for document charges for name transfer and hire purchase agreement and pur 2% interest its ok and then i will take 10 months per one month Rs 1500 i will pay 4 four month regularly then i have a small problem i didnot pay two month only the shop owner cheease the vehicle i went to see the owner and i will pay the two month... read full review »

After leasing a Dodge Ram truck for 5 years and making all required payments, I contacted US Leasing to return my truck. They had a vehicle inspection person come look at my truck and are now trying to collect $500 in excessive damage fees and a $390 fee for end of lease turn in. The damages they are charging me for are minor dents on the bumper where the hitch is...normal wear for a pick up truck that was designed for towing. I was also told by the dealership that the turn in fee was never charged when the economy was good. This is just the... read full review »

To all car buyers from Arrigo dodge, chrysler and jeep read this very carefully. Whenever you buy a car from Arrigo you do get robbed by so many ways that you dont even notice. They show you that they are giving you a discount on the deal but they dont. 1. they charge you $996.00 on top of the msrp price without telling you its a pure profit for the dealer 2. they charge you a delaer fee $ 799.00 3. they alwasy charge you high interest rate even though you have a perfect credit score because this way they make alot of... read full review »

I contracted with Blue Knight on 07/30/09 and still have not received my truck. I called my Insurance Company and reported it as stolen/unrecovered property. Needless to say John was not happy with me. He has screamed at the insurance agent that he doesn't have to tell me where my vehicle is. As a result of continued pressure and a claim notification being sent, I discovered a Blue Knight Towing had my truck towed to Cadena Towing in Southgate. A nice truck driver Jack called to tell me he was on the way to Cadena Towing to pickup my... read full review »

Beware! Never, ever book your car rental with “Dollar Car Rental”!! They scammed me into paying more for my rental by telling me the vehicle I reserved was not available (as we were driving out of the lot, we saw a few cars that we originally reserved on the lot!) and offered us another vehicle – claiming it was cheaper per day than what we reserved. HOWEVER, they neglected to inform us that the cheaper rate was "IN ADDITION TO" what I had already paid in advance through a package deal. I ended up paying an... read full review »

We live in the United States. We had an accident with an Avis rental on March 31, 2009, in Scotland. We had to pay over $900 US which we were told would be reimbursed. We have been advised that the other party had admitted fault on May 29, 2009 and their insurance company has been invoiced. We have yet to receive our reimbursement and it has been six months since the accident. Any advice would be helpful. read full review »

My Name is Ashutosh and I had given my Maruti wagon R to comepetent automobiles shivaji marg (Authorized dealer of Maruti) for servicing on 11/07/09 via job card no. JCO9007281 but after servicing while driving I felt a big noise coming from front wheels.. when I reported the fault they (service manager) did not respond and said all tyres needs replacement...All my car tyres are in good shape than why do I need to change tyres. I explained them that this noise was not there before service and you also checked but they were not ready to accept... read full review »

I Ankur goel have purchased YamahaFZ16 on 25th january09 having Engine no. 21c1032261 and Chasis no.me121c01192031832.and now i have got a problem with its meter not working and the distributor from which i hav purchased has left the agency and the other centers are not doing the favour o replacing the parts as it is in a warranty period.so plz do the favour for me immidiately.ok i would be very thankful to you.my number=9917486866. I have told u before also.but no action has been taken. read full review »

i purchased maruti suzuki sx- 4 from competent motors gazipur via invoice no 0896-700313-f01m dt'ed09/05/2007 but from the date of purchace it is creating problemfor this i made many complains to dealer and manufacturebut problems couid not rectify.my car regi. no.is DL 2CAG 7742 and Compliane regi. no.HT20080926_0000000563. read full review »

Supreme Gasoline Centre - Dealer of Bharat Petroleum @ 198 P.H Road, kilpauk, chennai-10 cheats the customer while filling petrol this petrol bunk cheated me while filling the tank. normally i fill 20 litres and will get about 250 KMs, but when i filled in this bunk i got only 140 KMS for the 20 Litres. Seems this bunk cheats the customer. Please aware of this... read full review »

I went to get an oil change at sears in cherry creek denver . I dropped off my car at 10am and was told that it would be ready in a few hours . I did return around lunch time and told the representative that i was there to pick up my veichle. He got my paper work ready and i payed the bill. Preparing to drive off i noticed that there wasnt a sticker on the windshield that tells you when your next oil change is. So i got stopped my car and wondered if they even changed the oil. I checked my oil and there wasnt oil on the dip stick.I... read full review »

We have saved up money to obtain a family minivan for our growing family and since my car was falling apart after having for 12 years, we decided to make a sacrifice and get a gently used minivan. Of course the task was harder because I have been looking for an affordable but reliable car for my family. We settled on a Nissan Quest 2004 from a dealership that advertised that the minivan had new tires, and great features with pictures to match. After exchanging emails with the manager, Mr. Williams and several phone call later, my family... read full review »

I took my car to broadway volkswagen oakland for the 10k mile service. My car was returned to me soaking wet on the driver side front and back carpets soaking down to the floorboard, door speaker wet, leather seat heating coil may be damaged.Car purchased may 28 2007 damaged by dealership that will not take responsibility for damages of very wet car inside . Because of the water damage in the car moisture builds up on the inside of the car windows which makes it very hard to see while driving in the early morning or at night. Dealership must be held responsible for rotting of carpets, mildew, mole, or any other damages due to soaking of inside car. read full review »

My daughter *thought* she bought a car at this dealership over a month ago. However, she never received her license tags and started getting calls about a late payment on the car she traded in. This week she went to the dealership to pick up license tags and learned that they had not been able to secure financing for her. They wanted the Kia back and gave her a loaner - a piece of junk is more like it - stating that the car she traded in (a Neon) had been taken to another lot and they would have to go get it. The next day, her Neon was still... read full review »

My husband and I purchased a used 2004 Honda CVRV approximately a week ago. While in the financial person's office signing contracts, I reminded our salesman that we still had not received the CarFax he had promised us. He said that he would get it and proceeded to the manager's office. Shortly thereafter he brought us the CarFax which stated the vehicle we just purchased had a clean history. We went home and I decided to print a CarFax of my own, at which time we found out the vehicle had been in an accident. The... read full review »

I have been going to this gas station for over 30 years. In the last 2 months the air condtioning is broke. Now the smell inside is unbearable. It started about 3 weeks ago and is continuing to get worse. At first I thought it was an employee but the smell is there with all of them not just one. And today it has only got worse, I will not be going back it is that bad! Something has died in there or you have rotting walls. Do something! read full review »

I bought a 2008 nissan versa in November2007, I got extended warranty on the car, that was costing me$4000 extra. I bought the car for my daughter. Because she had no credit. Any way before the first payment was due I went back to cancelled the extended warranty. Sign the form, the finance lady took the package they send me in the mail. She told me it would take four to six weeks. And I should be getting a letter in the mail. Can you believe it now may 7, 2008 five months later, no cancellation. Received by nissan motor acceptance corp. When I... read full review »

Although there are no lemon laws in Georgia I believe I have a clear complaint of consumer fraud. I bought a 1997 Chevy Blazer from AutoMax that almost got me killed. Three weeks after I bought the car the breaks went out on me while drive down the highway. That cost me 400 to fix. A couple of weeks ago I went to have the oil changed and found out that my transmission was so bad that the oil change company would not flush my fluid and change the filter because it would start slipping immediately. The gentlemen that sold me the vehicle knew I... read full review »

Despite being informed of my wife's mental illness which prevents her from being able to make sound decisions on her own behalf, the shysters at American Suzuki signed her up for a $20K car loan. I spoke to the salesman over the phone and informed him of my wife's condition and that she had just changed medications that morning and was clearly not in her right mind and shouldn't be allowed to sign the contract... the salesman gave the phone to a floor manager to whom I told the same thing. They couldn't let a little... read full review »

I purchased a car from 74 South Auto. I have had the car less then a month an the engine has gone bad when I asked the dealer to fix the engine the owner said he will not fix it. When I asked about trading the car in he said he is willing to do that. I went to 74 south auto today and spoke with the owner (Les) I ask3ed how much he would give me for a trade in on another car he told me he can give me $700.00. That is less then half of what I paid for the car. I told him I have only had the car for less then a month an he (les) the owner an... read full review »

I have been making payments on time since March of 2009 for a car that I might have driven for a month. The car has been parked under my carport for months and is not drivable. I have had work done to the car by a mechanic that I thought would help me, but the car won't crank at all. Purchased a new battery for the car and the car seemed to have gotten worse. I really would like this situation to be brought to the publics attention. I have gotten in contact with them but they will not help in anyway. I only purchased from this dealership because of the good service that they offered consumers before. read full review »

I purchased a vehicle on March 15 at 7pm. When I reached home and read my contract thoroughly I realize I was scammed. I returned the very next day to cancel. Eventually the Toyota extra care was cancelled with many problems. Then I had to get the Attorney General office involved. I won my case on August 20 and I have yet received one dollar. read full review »

After shopping makes and models for a few months, I decided to lease a Honda Accord Ex-L coupe (2 door.) Having been out of the loop in leasing, (currently driving a 20 year old jeep and 40 year old volvo), I went in with anticipation, and completely unsuspecting. I was pleasantly greeted, I described what I wanted, was told they had the exact one I wanted in white, and I test drove the car. I said I saw the ad on the internet for the Accord four door LX for 209.00 plus money down which averaged to 290.00 a month. I realized that the one I... read full review »

Millennium motor cars in plano Texas sold me an stype jaguar 4.0 Vehicle. I went to put the jaguar on eBay and eBay returned the posting denied. Ebay said it carried a branded title. I wrote eBay back asking what this mean.. Branded title. Much to my surprise millennium sold me a Texas lemon law car. I contacted the dealership to make things right with me. I said this was deceptive trade practice. They have done nothing to make this matter right with me though they confess in writing they sold me a Texas lemon law car. The dealership bought... read full review »

I used to Lease a Nissan Altima. I was very happy with it. My contract was up September this year. I took it in to get serviced. Upon checkout I was approached by a Sales Manger that said "Are you the one looking for a new car?" and that's when I was trapped and baited to purchase a new car. Over the next several hours we negotiated the purchase of a new Sentra. The sales person told me I would not be responsible for the leased Altima I was turning in. He told me I would owe nothing. The Finance guy who checked me out, told me the... read full review »

On 5/12/08 I traded a 2004 Ford Explorer at Fort's Toyota of Pekin Illinois for a 2008 Prius. The sales manager noticed a possible problem with the AWD system on the Explorer and offered me a low trade in value due to possible needed repairs, however I was asked if I had an extended warranty which I did. I offered to hold off on the trade and have the Explorer checked which they convinced me not to do, saying it wouldn't make a difference and that they had a waiting list to buy the Prius if I didn't want to trade now. I traded... read full review »

Dealership does not honor advertised prices, very dishonest, rude, won't give financing paperwork to customer and won't even call back to let people know the status if the vehicle is financed or not. My mother went to this dealership for a newer vehicle. First they did not honor the internet price even after I sent her in with a copy of the ad I printed online. They over inflate the pricing of vehicles. Internet special was $8998 with cash or trade of $3000. Sale price on contract listed $18, 000 w/ $3500 for trade, after ad they... read full review »

We brought our car in for an oil change. They told us we had to get the 30k inspection in order to keep our Tires for Life contract going; so I did for $300 later. I ask for them to check my A/C unit in the car because the A/C had gradually lost air. They quoted me $700 to fix the A/C because the compressor clutch coil was bad. I declined due to finances. My husband decided to fix it himself to save money and bought the part for $350. When he went to change the part he noticed there was wiring ripped out. The compressor coil was not bad at... read full review »

I purchased a vehicle from this dealership on Monday the 8th and since it has been nothing but a headache. The dealership has continually contacted me saying the contract was wrong and that I need to come in and resign a new contract and pay them thousands more dollars or return the vehicle. They have accused me of being a thief and have threatened to report the car stolen in I do not return to the dealership. They are saying I have 2 options, resign a contract or return the car...even though I have a signed contract completing the deal already. read full review »

I email them asking if them asking if they have a Black on Black LS 460 and David Deason who is the Internet Sales Manager reply and said that he can get it. So, I told him if he get it in to let me know and I would come by to get it. Well, he did and I went down there and presented to him a Employee Discount Program because my brother inlaw work for Toyota under TABC in Long Beach. David Deason wasn't very happy about this and went on to saying that they don't honor this program anymore. He keep trying to convince me to buy the car... read full review »