They took a down payment from me, called me back and told me the bank needed more money in order to finance. I agreed went in gave more cash money. Only to find out my finance company had no record of the "new" deal. They had financed me at the orignal amount and needed no more money. Now Tom Jumper is still expecting me to come and give them more money. They got more money from me that no one has any record of already, I am not giving them maney just because the salesman wants a higher commision. He told me to rush up there to... read full review »

A few years ago I took my car into the Goodyear service station in the Canyon Park area of Bothell, WA. I had made an appt. to have a full tune-up done, and in addition, replace all 4 tires. I dropped it off and walked home (about a mile) because they said the job would take them several hours due to it being a busy day. About 1/2 an hour after I got home, the front desk person called me and she said that the tires my car needed weren't in stock. I felt like they should have had them there since I'd made an appointment and all... read full review »

I have purchased a 2003 Avalanche and at 65000 miles while driving down the road third gear went out. At first I thought that it might be an electrical failure of the transmission solenoid. When I took it to the gm dealer I had to have my transmission replaced. After talking to several Gm owners I found three that had the same problem. From what I understand the sun gear lets go and guts the transmission. GM has a problem and they are not addressing it. They would rather pass the cost over to the consumer and forget about it. read full review »

The following email was sent to the management of Hyundai.But they are not ready to give us a new car, rather they are saying that they will replace the defects,which is obviously not right because we have already paid for a new car.So why gave us an old car. After doing a proper research me and my family decided to buy Hyundai Santro Xing XL which is one of the best small cars through your authorized dealer LA Motors Pvt Ltd (D Nahur Road Road, Dalmiya Estate, Opp P & T Colony, Mulund West Mumbai 400080).This is my first car and we... read full review »

I purchased 4 Bridgestone Dueler AT tires 245 75R 16. The tires have approximately 20,000 with limited warranty of 60,000 miles. I have taken them to Sears where they were purchased (Tires Only) not exactly the same store. I spoke with three different managers and was told to come back three different times to speak to these managers. None found any deficiencies with the vehicle suspension or any related vehicle parts that can explain the wear spots on two of the four tires, I have routinely rotated them and have kept them always in the proper... read full review »

On 10-30-06 I rented a 26 ft truck from U Haul in Springfield Ill to drive to Urbandlae Iowa. On The u haul in Spfld said I should return the truck to the closest store or to ANY U-Haul dealer so thats what I did. On arriving there , there was 4 other men trying to return trucks get hitches put on their cars etc. There was only one young man there who didn't seem to know what to do. The other people and myself were us set about the treatment we were receiving and everyone was upset. I told the guy I was leaving the truck in a lot next... read full review »

This was an email I sent to the representative of the Nissan Scarborough dealership, Nick Sgro. His response was that Nissan Canada deemed it acceptable for rear break pads on a Nissan Altima to disintegrate after 2 years and less than 40000 kms... I leased a Nissan Altima from Scarborough Nissan 2 years ago. Up until this point, the car has treated us well. The problems started Wednesday November 15, 2006 when my wife Pamela noted a problem with the car. There was a grinding noise coming from the rear driver's side wheel. After... read full review »

I ordered parts then received conformation # all parts ordered were wrong parts they told me i had to cancel my order with shipping company the shipping company said that it is the company's responsibility they told me i had to wait for all of this to take place before they will even consider giving a refund i called the same day i ordered to cancel but they told me tough luck there was nothing they could do when i called they said right parts guaranteed but as you can see if you order a part all you are guaranteed is the wrong part read full review »

I have been driving in Chennai-India from time now. As everyone I had also approached M/s Nagappa Auto at Chennai the service station closest to Thirumangalam chennai. Their effort in servicing the vehicle was so bad that i have to mention it to you. I have paid the amount and to run away from my efforts to address the problem to them they played a drama to urge me to not to tell them. I do not know what it takes to satisfy the customer. read full review »

I had purchased a Luminous Car battery from M/s.Hina Batteries,Sector 28,Faridabad,Haryana,last year in May.It started giving trouble only after three months- it discharged after two-three days when car was not in use.I contacted the dealer who replaced the battery but perhaps with another old and not new battery.When pointed out, he told it was new and I had to belive.However, this alsogets discharged after 3 days.The dealer had already checked electrical connections of the car and found that nothing was wrong with the connections and... read full review »

To anyone who is considering buying a car at CARMAX, I would think a 100 times before buying through them! Here are the REASONS why: I bought my car 15 months ago at CARMAX located in Dulles VA. Within the second day my car had to be towed back to CARMAX. Unfortunately nothing was obvious while test driving it. The rotors had to be changed, the HVAC had to be replaced, an alignment and new breaks among few other things on the list which ended up costing them $8000 to fix my car!!! So much for claiming full inspection before the... read full review »

I am in a wheelchair and i rented a car from avis on the 19 of oct/06 & when i went to get the car they had nothing for me and no one help me to get another car. They call me the day before to confirm but still did not had the car... i waited like 4hr and then left...and rented from another company. read full review »

Sooner ride Transportation....Atlanta, Georgia - main office Regional office for Oklahoma is in Oklahoma City. Don't ever transport a patient thinking you will be reimbursed. It may happen, but you are one of the lucky ones if it does. I drove 245 miles of which they only reimburse $.20 per mile but in my case not one penny. I forgot a doctor's signature on the mileage reimbursement form and I called Sooner ride and they told me to ask the Dr. to send them a letter on their letterhead stating the date the person was discharged and... read full review »

I want to warn others who may use this auto transport company! Ken Mills, and Mills Auto Transport picked up the wrong car from my warehouse. They had no authorization to pick up the car they did, but their driver just took it. Then when they found out they had the wrong car they took it home with them to DUBUQUE, IOWA! Then I had to get a lawyer in Dubuque to get the car back because they refused to release it to me or return it even if I paid them what they were asking! Now that I have the car back it is damaged and wouldn't run... read full review »

My name is Julia I have a 99 ford f-350 with a power strok diesel, I have just recently had to have the # 8 Injector replaced twice and I am still having the same miss and rough idel, no power problem as I did before I replaced the # 8 injector. My truck only has 95,000 miles on it I should not be having this problem. I have been told that it is not covered under warranty because it is over 5 years old. I have put $3,000 into trying to fix this problem and it seems that there is no way to really fix this. I am a very loayal ford owner but if... read full review »

One week after purchasing my dodge truck and spending $40,000+ the transmission wasn't shifting correctly and the dealership had to adjust the computer. Now @ 90,000 miles the computer went out and Dodge won't warranty it. The repairs are $900.00. My complaint is because the computer which regulates the transmission went out because condensation got in the computer and ruined it. This should have been sealed at the factor in order to keep moisture from getting in the computer. I have never washed my engine nor flooded this vehicle... read full review »

I was involved in an accident in january 2006. The insurance company secured a rental for me from hertz rent a car. After a few weeks the auto leaked oil all over my garage and i had stepped in it and tracked it all through my house. I wrote a letter to hertz and told them of the 10 hours that i spent coordinating the pick up of the car and the time that it took me to rent another car. Also, in the letter, i told them i spent 6 hours on sunday cleaning up the oily mess that was all over my kitchen and garage. The people at hertz sent me a... read full review »

We purchased a car from Westco Cairns Pty Ltd in July this year. While we love our new car we have been thoroughly disgusted with the ongoing service that we have received from both the sales and service departments. We take this opportunity to warn all future customers to find another dealer. If this is unavoidable, be exceedingly cautious in your dealing with Westco, whether with sales or service. We have found both departments to be uninterested in anything resembling customer service, and certainly not worried about their reputation... read full review »

I had brakes put on my car at the Meineke at 3861 North Druid Hills in Decatur, GA. The shim came off the driver’s side brake. Mr. Brad Augutus refused to replace the shim despite the fact that it was within the warranty on the receipt. He then threw the shim in a garbage can behind his desk. I asked him to return the shim to me. He refused and told me to get it myself. His arrogance was beyond belief on a personal level and shows that Meineke does not promote professional behavior or customer service. read full review »

I purchased a new rebuilt motor for my 1988 toyota 4runner, from US ENGINES in Auburn,WA. I paid $1450.00 for this new motor with such a great warranty. figured I could not go wrong.. 8 years 80,000 mile warranty.. When the motor was installed, the motor just didnt sound right. sounded like the valves were really loose.. had my mechanic who installed the motor. **phams complete auto repair" in burien, WA. I immediatly called US ENGINES, about this . they told me the motor should be adjusted at 12,000 miles **.10 on the... read full review »

North Texas Nissan is a new/used car dealership located in Denton, Texas. I can't think of a single thing that went right about the deal I ended up with. They quoted me a price of $24,500 for a truck on a 39 month purchase (and spent a long time convincing me that this was a great deal, having shorter pay out). Now on this day, I had to be at work because of a meeting and I was in a hurry. My fault. I should have walked out! I was buying the truck for my husband's birthday and figured I was dealing with a reliable firm. Then I... read full review »

This particular AAP store located 1582 E. Commercial Blvd. Oakland Park, FL 33334 is the worst auto store I had been to. After waiting for a cashier at a check out in front of the store for 15 minutes, no cashier had showed up. After waiting for 15 minutes, I've decided to go to the back of the store, to the part department. The girl who was staying behind the counter while popping her bubble gum said "you need help". Yes, I said, I was waiting for 15 minutes at the check out. At this moment, another woman walked next to the... read full review »

I inherited a 2003 Dodge Ram 1500 Lone Star Edition from my father-in -law in August of 2006. I was just looking over the truck and noticed that the upper ball joint rubbers were busted open and all of the grease was gone. I got the truck at 24000 miles and now it has 28000 miles. The truck is over 3 years old and out of warranty. Does anyone know if there is any recourse from the factory about this? I undrestand this is a widespread problem on these trucks. Thanks, George read full review »

Hello car enthusiasts, My story is about a company called In-Line-Tube ( 15066 Technology Drive, Shelby Township, MI, 48315)....I am restoring a 1958 Plymouth Fury to original condition. Acquiring parts for this car has been a long and dreaded task. I decided to use In-Line-Tube "CNC computer pre-formed tube" stainless fuel and brake lines and I ordered and received them in 2002...Fast forward to 2006.....as the frame is being reassembled, I retrieve the "still new in the box "(but 4 year old) brake and fuel lines. I took... read full review »

I would like to file a customer service complaint on Galaxy Auto Repair, 131-13 Hillside Ave, Richmond Hill, NY 11418. A coworker recommended his car mechanic. I drop my car off in the morning (10/17/06-Tuesday) hoping I can pick it up after work but they keep delaying me even though after I told them I’ll be late for my job. Finally, the repair shop said we cannot change the air filter now, it’s a big job, come back later. I spoke with one of the owners, Alex, on the phone at 3:30 and he said it’s ready. I told him... read full review »

Below is a interchange we had with Russ Darrow Mazda. Don't bother dealing with them. They lie like rugs! Andy, Well, we would be interested in driving to get a good deal. I am not quite sure Russ Darrow of Greenfield is a dealership we would want to deal with.....????? Saturday's dealings sure didn't put Russ Darrow or you in a very good light. We wasted a lot of time with nothing to show for it. Since I was skeptical about the $6,000 discount, I specifically asked you if Mazda 5s were discounted $6,000. You said... read full review »

I was the victim of a bait and switch sales practice by Joe Rizza Mercury in Naperville IL. I have filed a complaint with the Better Business Bureau, which they have ignored three nocited sent so far. Joe Rizza is a memeber of the BBB, but chooses to ignore there Notices. Below is a copy of the complaint. COMPLAINT ACTIVITY REPORT Case # Better Business Bureau of Chicago & Northern Illinois Business Info: Joe Rizza Lincoln-Mercury, Inc. 1125 E. Ogden Ave. Naperville, IL 60563 630 355-8140 Location Involved: (Same... read full review »

Please find below a letter to Land Rover Richmond B.C. Canada who sold and serviced the vehicle and the dealer J.W. Auto also in Richmond who sold me the vehicle, as well as a complaint registered and filed as warranty void so no compensation is pending. I've been instructed to respond to Land Rover Canadian Customer Relations with regards to my issue. My name is Audra Rosendale and I purchased a used Freelander from J.W. Auto in Richmond B.C. Canada, in August. I thought it was the cats meow at 33,000 kms and $20,000 CAD I thought I... read full review »

Hi. I would like to post a complaint about Phil Long Hundai-Motor City (PLH) in Colorado Springs, CO. I purchsed a 2006 Hyundai Elantra from PLH on 9-23-06. I was promised the following: -complete detail of vehicle -complete repair of windshield rock chip (did send someone to fix windshield, but it was not done correctly and causes blinding light at times) -set of vehicle keys as they only had a valet key to give me -emissions paperwork -odometer paperwork on car that I traded in and on new Elantra To date, none of the above... read full review »

I bought a Hyundai Santa Fe new in 2001. I also bought a years worth of oil changes. There was, and still is, an intermittent problem involving the lights. The lights go off by themselves while driving. This problem was reported four times when the vehicle was brought in for service, however I never noticed that although I told the service manager he neglected to put it in the computer and being that this was an intermittent problem it could not be found. Lets fast forward to 2005. I brought the vehicle in again for the lighting issue and... read full review »

Farm Bureau drafts my account monthly for my insurance premium. I did not know that I needed to pay a $25 membership fee from last year. I went into the office over the summer and they said nothing to me about the $25. On Sep 1st of this year, Farm Bureau dropped my collision On Sep 1st of this year but I was not notified. I was in a wreck on Oct 20th and totalled my car. Farm Bureau has denied my claim because I did not have collision. The accident was my fault. Is there anything I can do??? read full review »

I brought a car from Easy Car Credit - East Mayne Basildon Essex back in feb 06. It was a vauxhall vectra and have had major problems from the start it was not running very well so i took it to a garage i knew and got it checked over. To my horror there was a really long list of things wrong with it, so i took the car back with the list and they said they would sort it out so i left without a car feeling happy that it would be sorted out. I then picked the car up and they said all the work had been done so i took it back to my friends garage... read full review »

I bought 2 x160c color fishfinders for my local boat shop . I have used them 5 times and every time I use them the screen goes blank . You have to switch it off and on again than they work for 20min and same problem accours . They do not hold there settings that have been programmed.So went back to my dealer who than phoned Avic trading agents for Garmin SA . They keep saying they don't have stock.So I asked for my money back. Avic Trading Garmin SA said ask your dealer.and he is saying he is getting no support from Trading Garmin SA. So... read full review »

My wife recently purchased a used truck from the Muller Chevy Dealership that has made us very unhappy due to problems that we have encountered since we took the truck home. Complaints are as follows: - the brakes of the truck screeches on and off which is very anoying. - the front signal light of the trucks keeps on getting busted.after a couple of days that they replace the damaged part. We have gone back to the dealership already twice for the same complaints and as of this writing the truck is at the dealership for them to... read full review »

I purchased a 1999 Ford Tauras LX from the above car dealership. That stated on their website Eurolease.info that they service their cars. I had to that day go to Lube Stop and pay over 250.00 to get the maintenence on the car. That same day I contacted the dealership (Eurolease) and told them that the car is not driving properly. I left several messages with the owner Barry and no response. I was given the run around several times and he never showed up on the day he told me he would meet me. I have tried several times to get back my money... read full review »

My daughters car was parked legally in a parking garage at INOVA Medical Bldg in Northern Virginia. A man had a diabetic seizure, hit her car which resulted in it being a total wreck. The gentleman's insurance carrier, ALLSTATE INSURANCE, has denied the claim to pay for her car. read full review »

My complaint regards a RV dealership in central Ohio. The company is RCD of Hebron Ohio. Just over a year ago we bought an RV which they represented profusely as a 2002 model. Throughout our negotiations on price for our trade-in they continued to lowball our trade and highball our new one. We did buy it and found to our dismay that the VIN # was a 2001. RCD made about $15000 on the deal. I tried to complain to Better Business Bureau and after lengthy back and forth found BBB was siding with RCD. So we were ripped off big time and now can only complain in this forum. read full review »

On Saturday October 7, 2006 I purchased a 2002 Ford Ranger from this Dealership, which is about 50 miles from my home. When I test drove the vehicle everything worked fine. 1 day later, a noise began in the engine and the CD player stopped working, at the time of sale the salesman informed me that the Ford warranty had elapsed, so he would cover the vehicle for 1000 miles. I agreed to that because I new that I was buying a used vehicle. When I talked to my salesman I told him what the problems were and he said bring the car out... read full review »

My issues directly relate to knowledge of product, honesty, and integrity or lack there of. A co worker purchased 2 vehicles from this dealership around the first couple of weeks in august. While purchasing his vehicles he mentioned to his sales person that I was in the market for an FJ cruiser. A day or so later I spoke with Noah Caballero on the phone about my trade in. I informed him I need to trade my ‘04 Sequoia in for around $27,000 to purchase an FJ Cruiser. Noah assured me that due to the opening of the new dealership he would... read full review »