CATEGORY: Electronics
Nokia 7260
I gave my nokia 7260 at nokia care center in jayanagar 4th block first floor, due to some minor key pad problems with the keys 2,5,8,0 and i could call, receive and send messages perfectly. After two weeks they returned a dead phone to me saying it cannot be repaired. I was shocked and asked them why but all they said was " problem cannot be rectified sir! What to do??". I received no compensation at all and now my phone does not even switch on... All i want to ask is "is this how a nokia professional customer care centre treat its customers?" read full review »
Toshiba Satellite A135 S4417
Toshiba Laptop. I have been on hold now for 32 minutes with Toshiba trying to resolve a complaint about my new laptop that has a worthless battery life of about 1.5 hours. I would just like to return it and buy something that doesn’t need to be plugged in all the time. If I wanted to be plugged in all the time I would have purchased a desk top computer. read full review »
AT&T Modem Rebate
I submitted a rebate request for my modem on February 13, 2007. When I checked on it at the end of March the AT&T agent said the check for $50.00 would be mailed on April 27, 2007. When I called yesterday I was treated with abuse by the rebate center and I asked to speak to a supervisor she said that she could not refer me to a supervisor because she would be fired. She had an attitude and was rude. My mother was retired from AT&T when service was important and treating the customers with respect was paramount. I'm now being told that my rebate will not be received for another 2 to 3 weeks. read full review »
OnlinePCDeals.com
OnlinePc Inc. 23480 Aurora Rd. Unit #3 Bedford Hts. OH 44146. My name Is chris huss and I ordered a motherboard through this OnlinePcDeals.com They took all of my info and processed my order and sent me a receipt. I happen to have a question for them and decided to call none of there number in the contact info worked the operator said they were disconnected.
I also emailed them and did not get any response It has been a week an half since I made the order and nothing If It took time to find the product to ship it to me I would understand... read full review »
Xbox 360
I Have had my Xbox for about a year now (one of the Infamous). And I received the Three Red Lights, like everyone that has Bought a 360 within the first year! So, it was still in Warranty and I sent it back to Microsoft, and well it was fixed!!! Or was it??? So, after about two months of Playing, and enjoying the system, I started to Notice some funny things, such as the screen becoming choppy and the Voices, and some Sound was knocked out!! Then the Water Broke, that’s when it started to FREEZE!!! Well, of course ya man was tight... read full review »
HP Pavilion DV2046TU
I, Dr. Vijaykumar S. Kamat Medical director and online consultant for BIOGETICA USA based online health portal, website; www.biogetica.com. Would like to bring to your notice that.
I purchased Hp pavilion dv2046tu, Model no. RE161PA#ACJ, Serial no. 2CE6440XQS on 6th December 2006.
The notebook was not powering ‘ON’ so on 18th April I took it the Hp service centre located in Belgaum and I was told that it would be rectified in 2 days. I called them two days later and was told that there was problem in the motherboard and... read full review »
Viveks - Indiranagar, Bangalore
Bought a Sony GN999DS worth Rs30000 and was sent a display piece from the showroom at Vivek's, Indiranagar, Bangalore. Initially the staff were not willing to acknowledge the fact that they had cheated. They kept on saying that the piece was new but the way they got caught was that all the pieces (speakers/woofer/system) had different serial numbers. Plus the box had 2 warranty cards for other systems. The Manager, Haneef, has apologized for the mistake and has said that he will send a brand new piece in a week's time. But the point... read full review »
Whirlpool Microwave
During the week of April 16, 2007 I phoned Whirlpool and the customer service rep set an appointment for a third party service (A & E Factory Service) to visit my home to repair the microwave. Up unto this point the microwave was at least operable. While the technician from A & E Factory Service attempted to repair the microwave, he began tripping the circuit breaker in our home. This happened at least 3 to 4 times before the technician called into their office for help. He apparently burnt all the switches in the microwave and had... read full review »
HP Presario
A rebate associated with a purchase on 9/19/06 is still being stalled, apparently waiting for me to get tired of repeatedly sending them documents they request. I firmly believe rebates are designed so a certain percentage of claims are abandoned after delaying tactics. I will not purchase items with rebates in the future.
The company, HP Invent, Box 2111, Young America, MN 55553-2111 read full review »
Motorola MOTORIZR Z3
I have purchased a Motorizer Z3 from Quilion Radio Service, Pattom, Trivandrum on 21st April 2007. The Handset is defective as it not closing correctly with the battery & the not properly recharged. When approached the salesman who executed the sale was convinced & was ready to replace the Handset. Another salesman interfered & prevented the replacement.
He wanted me to wait for four days, so that he will be convinced of the defectiveness & may replace the handset. I am afraid my Rs.9990/- has no value & a customer spending large amount of money on a Motorola Handset is fool in the eyes of this Retailer read full review »
Nokia 5300
With in 30 days purchase the screen had a black spot making it unreadable Tmobile or Nokia will not warranty it. It was not dropped as they are claim. The screen is a poor design the plastic cover over the lcd is to thin. read full review »
Samsung Split AC
I have purchased a 1.5 ton Split AC from a franchise named Vasanth & Co at my native Pudukkottai(Tamil Nadu). It was purchased around these time last year. It worked for a very less time for the last one year. Since we got the AC it is not too hot or we were not there at home most of the time to utilize. I can briefly say it is under utilized in the past 1 year. Now the summer has started and if we switch on the AC, it runs for 15 minutes and the trip switch turns off. We suspected the power supply and the hot climate. One Intelligent... read full review »
MyTaxFree Corporation
On February 2, 2007 I paid $1,546.03 for TV Sharp LC. After e-mail confirmation of order ID#25638 I never received nothing. Their phone disconnected and website disappeared. read full review »
HalfMania.com / Halfmania.net
Have no idea if it is a scam, but hope they don't use personal data read full review »
Samsung / Air Conditioner Splits
I bought the air conditioner in summer 2005, since then it just worked properly for about 1 month. On complaining, nothing worked out. Service men come every time and say that the a.c. is working fine and there is no problem despite repeated complaints that once the compressor drips it takes a lot of time to pick up. And now even after 2-3 hrs the compressor doesn't pick up.
I feel either the quality standards of the company are to low or the customer executives are all useless.
Local a.c.s work 100% much better than the SAMSUNG A.C. SPLIT. and they are cost effective also. read full review »
Videocon Split A/C 1.5 Tone
This is to inform you that we have purchased Videocon Split A/C 1.5 ton a year back .we have already sent detail mail long back but no reply. This is my second mail to take care of the service and the pain which we are going through after buying A/C from your company .
Please find below the detail problems which we are undergoing from the day we have purchased your A/C.
1. There was no proper delivery after paying hot cash. They delivered the A/C after a week.
2. Till today their was no proper service or proper instruction given... read full review »
MDG
I was dealing with MDG to get a TV and laptop.. I was told by Rob that he just needs to get the paperwork to me, I sign it, fax it back and he will do the rest and that I will receive the products within a week... I called him to make sure that this was going to happen. I couldn't get a hold him.. The employee had no clue of who he was and said "we can offer you the product upon that you pay $39.99 for 16 weeks before you receive the products".. I said "no bloody way.. I expect to receive what I am paying for immediately"... read full review »
TrendNet.com
I sent my rebate submission on time for TEW-452BRP. Few weeks later I get a letter from the company that they cannot send my rebate as it was not sent on time. Are these the kinds of excuses they make for not giving your rebate? Would never recommend rebate offers by this company to anyone. read full review »
Verizon Cell Phone Service
Verizon cell phone service - Surprise AZ
Bought phone in IL, worked fine, came to AZ for the 4 winter months. Surprise growing area, now 100,000 people. bad service, Jan. and Feb. very cold here this year, had to sit outside to talk, even then lost calls, fading in and out, etc. gave me 2nd phone, no better.
Went to store half hour away few times. All they say is a new tower will help and should be up by end of summer.
My old Spring phone worked fine here, why shouldn't Verizon work here?
Customer service on phone... read full review »
Vivitar ViviCam 6330s
I purchased a Vivitar ViviCam 6330s in 10/2006 from Office Depot. It was a wonderful little camera with a sharp screen and produced great prints. That's where the good news ends. I only got 30 pictures on a charge and I was having trouble putting the battery in and taking it out of its casing. It looked like the battery had been sliced at the top, so I thought it was defective. I was able to finally make contact with a representative (after many tries) who told me to return the battery and they would replace it. I shipped it to Vivitar in... read full review »
Kenmore
We owned a cheep Kenmore upright. This sales guy phoned and had a spiel about the Tristar vacuum. We thought for a "prize", which we found difficult to collect on, but we heard him out.
This guy was slick but he made it sound really like a good vacuum, even with a nice demonstration.
I hate sales people, and this guy was good. And he got us to buy one of these little toys of his. What a mistake. HUGE mistake!!!
It is pricey, looks great, does not work nearly as well as our cheep Kenmore. I just tried to clean up needle... read full review »
Philips Plasma HDTV
I purchased a 42" Philips Plasma HDTV approximately 18 months ago. I am pleased with the set except for the following. I have burn in on my screen. It was not caused by a still image on the screen but by long exposure from the sun through a vaulted ceiling half round window. The "spots and lines" are in line with shadows that were cast in certain areas of the screen.
I called Philips and they were absolutely no help and I waited 15 min. to talk to customer service , which I was instructed to take it to an authorized repair... read full review »
Nokia 6233
I purchased Nokia-6233 GSM handset from M/S Bhushan General Store, Bathinda vide Receipt No 451 dated 01-08-06 who further purchased it from M/S Star Telecom, Bathinda vide receipt no 78 dated 01-08-06 against one year guarantee.
The said handset went out of order in March-2007 i.e. just after 7 months after purchase. It was shown to Nokia Care Centre, Hanuman Chowk, Bathinda. I was told that some software of the handset has got some trouble.& it will be got repaired from the Chandigarh Nokia Care Center within a ... read full review »
Panasonic Rebate Offer
Panasonic had a rebate offer that stated, " if you purchased a Panasonic HVX 200 Professional Video Camera, by March 31, 2007, you would receive a panasonic 8gb P2 Card valued at $1200 within 6-8 weeks after submitting the rebate form.
Well I purchased the Camera In January and submitted the rebate form within the specified time. It has been over 12 weeks now and still no rebate.
Panasonic changed their website to state," 12-15 weeks. According to the rebate company which is a 3rd party company, Panasonic is on backorder with... read full review »
Airtel GPRS
On 24th April 2007 i activated my GPRS for internet but till now i haven't got my internet settings, so i m not able to use internet, i had lost Rs100 from my account. Very bad service! read full review »
Aria Technology Limited
PRICES - AVAILABILITY: I did not find the range of some products of Aria Technology Limited (‘Aria PC Technology’ –aria.com, aria.co.uk, etc.) as wide as some others’ –e.g.: Earlier it had just one double/multi-layer dvdv re-writer, when another already had three brands; when I looked for a 3-fan hard-drive cooler it had only 2-fan ones. Another’s comparable firewire card had also an internal socket, both 4 & 6 pin cables, free editing software –its, had none of those, on its own. For only a few... read full review »
LG AC by Kohinoor from Vashi, Navi Mumbai
Dear Sir,
I have purchased LG Window With Remote 1 Ton AC 12G2RDE1 item as mentioned in the Tax Invoice No. 401055 dated 6 Oct 2006 from M/s KOHINOOR TELE VIDEO, JN-3/39, Sector 9A, Vashi, New Mumbai, Telefax: 27662023/22/21 under the scheme of 3 Free Services within one year of the date of purchased. I was waiting LG Service Engineer to come my house to do the services as per the scheme till 5th April'06. Then I personally went on 6th April'07 to Kohinoor Showroom and inquired about the services procedure.They told me that... read full review »
Nokia Contest
I am one of the five winners around the world, of Nokia's- Nokia Twist, Unscramble and Win! CONTEST of 2006. I was notified about my selection as a winner from INDIA in September 2006, on the nokia's official website and by e-mail. Despite of completing all the formalities, sending hundreds of mails to all the concerned officials both in INDIA (Syam Devjeet (Nokia-CMO/Mumbai) and South East Asia(Tony Wang Online Marketing, Nokia APAC, Mobile: 94752406 Fax: 67232434).
I still have to receive my prize. It's been eight... read full review »
Indiatimes Auction / Sony Camcorder
I had won a bid for the camcorder which promised the camera +Mini DV cassettes. The ref for the order was 200273113. The payment was collected in advance which is around INR 18500. The auction was on on 15th Feb and payment collected instantaneously. The supply was made in a shabbily packed carton on 26th Feb. To my surprise the promised cassettes (SONY Mini DV - 5 nos) was missing. I took it up immediately with Indiatimes auctions through online feedback and followed up with a number of calls at toll free no *18001808800. Everytime the call... read full review »
Sony KDP57XBR2
I purchased a sony big screen tv after 2 years had all three crt's go out sony said warranty was up and 1 month after having service people look at tv and tell me what was going on sony put out a recall on that very tv in regards to very issue I was having after numerous calls and fighting they shut the door on me not covering the very recall that was wrong with the tv. I even stated I would pay for labor if they paid for parts meeting them half way the refused so after today my 8000.00 worth of sony products will be replaced with another brand name. Do not buy a sony anything they do not stand behind there products... read full review »
Videocon Air Conditioners
We have purchased a videocon A.C. 2 years back, with a compressor guarantee of 5years, last year it wasn't working i've sent the A.C. to the service station in last summers and this company had returned it in dec when whole summers were over, this year when i switch on the A.C. in summers it is simply not working, now neither the people from service station nor the company is responding. Service station people say we will send someone tomorrow and there tomorrow never come. I've mailed to the company directly and they had just... read full review »
Onida 29'' CTV.
We purchase the tv from ONIDA company on 25/11/05. Model no. -- CO29OXTUA.
Our main problem is we couldn't get the clear picture from first day of purchasing the tv. We had given complaints 10 times to there ONIDA service station at chinchwad , but our problem is not solved till today.
In last complaints service engineer replaced the tv with old one which is not in working condition. We have loss the money as well as we got lot of stress from onida company representative. Do not buy this TV! read full review »
Nokia 6235 CDMA
I bought a Nokia CDMA model No. 6235 with RSN: RNKCDB213748 vide Bill No.: 065 Dated: 25-04-2006 from M/s Kohli Infocomm (A Reliance Webworld Express Franchisee), E-46, Naraina Vihar, New Delhi-28.
In this regard it is to inform your goodself that I had sent the handset for first time to Nokia Service Centre at Okhala, New Delhi on Dated: 28-02-2007 for the key pad is ideal and got the handset returned back on 08-03-2007; I found that the key pad is working properly but joystick has got ideal and signals is poor, I again sent the... read full review »
Sony VAIO
I am so mad that I can't even think straight .. It is a long story, to make the long story short DO NOT buy SONY laptop. DEFINITELY stay away form they warranty.. the r liars!!! After selling me use lap top they did not want to take it back. Finally after almost on my last month of warranty the decide to let me send it back to them this lap top to see what is really going on with it.. OMG!.. 3 days later after i send to them the lap top they send me a e-mail letting me know that my bill is $800 and that this problem warranty do not... read full review »
Sony DCR HC40E
I bought a Sony Handycam (Model DCR-HC40E) 3 years back from Delhi, India. After using it for a week, I confronted with a problem. The LCD screen of my handycam stopped working, though I was able to take shots using the View Finder.
I am a resident of Jamshedpur, India and when I contacted the Sony Service Center in Jamshedpur, they took my camera and sent it to Ranchi Sony Service Center for the repair. I got back the camera after 1 week and they didn’t charge me anything as it was under the warranty period. The LCD Screen started... read full review »
Nokia 2255
I am using nokia 2255 sponsored by tata indicom, there are many problems regarding this hand set. There is no proper clarity and the hand set needs to get repaired frequently. Beware! read full review »
TATA Indicom India
Customer service for the phone is very rude and in fact they attend the phones provided in their public relation office. Kyocera company phones are just blunder and cheating to the customers. TATA indicom service center at crowford market KAIZER ELECTRONICS PH: 23434469 is also not up to the mark and no manner of customer service. read full review »
Circuit City / LG 19' LCD Monitor
I purchased a 19 inch LCD monitor from Circuit City in January of 2007. It never did work right. Circuit City said to call LG for service. I called LG and explained the problem. A customer service rep wanted to know if I had replaced the main cable to the monitor. Sometimes they go bad. I replaced the cable. It didn't work. I called back and was told maybe the video card was bad. I replace the video card. Still didn't work. Returned video card. I called back to LG on April 4 and was told by Brandy that they would replace the monitor... read full review »
Compaq Presario
I purchased a Compaq Presario on January 12, 2007 from Walmart in Jesup, Georgia. On Wednesday, April 4, 2007 my computer stopped working. I called the customer service department in an attempt to correct the problem. I ended up making three telephone calls which total over six hours (the majority on hold). The only phone I have is my cell phone therefore, each time my cell phone battery would die before I could complete the call because I spent so much time on hold.
When I finally spoke with someone I was told that the motherboard in my... read full review »
Nokia Netherlands
I have a 9300i. After 2 months I was told I had water damage on my phone and was not repairable. I was also told this can happen going into a air conditioned car, having a phone in a shower room. This is not acceptable. I was first told it was 107 euro for repair, when I told them it was under warranty I was told it was water damage.
I has taken four months to get this answer from them which is also very poor service.
How can I get some help with this problem, I will not stop until I can have some resolution.
Can anyone... read full review »
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