Dear All Indian and International consumers Pls don’t buy never ever Whirlpool products because of their poor quality product, inefficient service and very poor response to the customers. I had a very bitter experience with my europa classic washing m/c. Which was bought 3yrs back and we had not even used once in a month? But the total m/c was getting iron rest formation and the model also been withdrawn by the company. So, we are unable to service and change the spares now. After registering so many request for exchange against new m/c... read full review »

We bought a Dell Inspiron 1501 Notebook . We ordered this over the phone and built with a representative extension # 795-8578. We ordered a specific chip in the computer the AMD Turion 64 x2 (Dual Core), this is not what we received. In the notebook we received a Turion 64. We have been trying to call Dell and get this corrected, as of right now I have been working on getting this resolved for the past 2 1/2 hours. First we were talking to someone that does not speak English, we were then transferred to Mark (had a bad connection) wa... read full review »

Purchased a computer from the Newmarket MDG computer store on May 17, 2006. I went there to buy a computer that they has advertised in the newspaper ads, but when I got there found out that Internet ready doesn't mean that the hardware to access the Internet is included in the computer. I was pushed by the salesman to purchase a different system that would be better for my small business. I was in a panic because my old system I had at home, the monitor crashed and my system was old and so didn't want to just buy a new monitor... read full review »

Several times I bought from Liquidation.com different merchandise and a lot of times the products I bought either defected or not as advertised. The last complain I have about them the credit card I used refunded my money then after that I tried to log in to Liquidation.com and I received a notice I cant log in I have to call. I called Liquidation.com and they tried to black male me by saying when you return the money and stop your dispute with pay pal we will let you log in. I feel my right have been violated, please stop this discrimination and harassment and I appreciate everything you are doing. Thank you. read full review »

I obtained the AON home buyer's insurance with my home purchase - the AON contract number is 1604841. Recently I found my dishwasher leaks water - it is a 14 years old machine and it did not come as a surprise. I called AON and they sent a Sears technician to check the machine - I paid $50 deductible. The technician diagnosed the plumb assembly is leaking and gave me the receipt for the $50 dollar deductible and "Estimated Grand Total" of 267.45 on the receipt. (According to the technician it is $158 parts plus $109... read full review »

I have purchased Nokia 6260 2 years back. It was functioning correctly for some time , but suddenly the light (indicator that there is an incoming call) stopped functioning. When I gave it to the Nokia Service centre at Mumbai, they said that it cannot be done Now since 1st Jan 2007 my mobile has become completely dead. No reason for this happening as I was able to sms till 31st night Dec 2006. When I gave it to Nokia service centre at Bright Point Mumbai, they 1st said that it can be done but I will loose my data. On giving a go ahead... read full review »

My family has always used Best Buy. We like it & give & get their gift cards as presents. We're always perusing their Sunday ads & one Sunday, they had a Kodak digital camera on sale that would be perfect to give to my Mother-In-Law since she can't find film for her Polaroid anymore. Bestbuyonline showed that camera was in stock in the store I use but I couldn't get there that day & I didn't know if they would still have stock later in the week. I ordered it online & got confirmation that I could... read full review »

Within 6 months of Purchase the Nokia Cell Phone 2255 started malfunctioning. We took it to the Customer care and they repaired it ,but only after one month of repeated visits and phone calls. Even after repairing it once,all the problems weren't solved entirely. Further, after another one month, the Handset developed cracks and further broke in 2 pieces. The Handset was not misused and was used very carefully. I want to tell everyone that NOKIA RELIANCE HANDSETS are really very fragile. After taking it to the Customer care, they denied to service it saying that they do not cover physical damage. read full review »

This is to inform you that the customers are getting cheated so badly with Big Bazar. Today I had a very bad experience with biz bazaar, Old Madrass Board Bangalore, which has never happened in my life. I should say my bad luck I felt like buying a refrigerator from Big bazaar at 11 am today (10-02-2007). I wanted it to be delivered before 3 pm at my house. Else I wanted it to be delivered next day since there was some emergency at 3 pm. They did not turn up. I called the person who is in charge when i was selecting the refrigerator... read full review »

I purchased a GE profile range in September 2006. The range has convection and regular bake with a lower drawer oven. My objective was to purchase an oven that performed extremely well for baking. According to Consumer reports this was a top performer in baking. I have already exchanged one range for another because it appeared to be turning on the convection during the regular bake. I am very disappointed in the performance of this range after spending $1,500 plus. I expected it to perform above and beyond my range that was 10 years old... read full review »

I recently had to replace two surface lights on my General Electric Microwave Oven which was purchased new 2 years ago. Upon reading the manual, I discovered that these bulbs had been seated in some type of glue or plastic coating. I was instructed to run a knife or other sharp object completely around the base of the light therefore freeing it from the coating. IT DID NOT WORK! Moreover, when I approached the salesman at Lowes, where I purchased the Microwave, he promptly broke off two bulbs as well in the floor model. Upon calling for a... read full review »

My 9 year old Amana bottom freezer stopped cooling. It had a 10 year warranty on the cooling parts. Called the number in the Amana manual and they sent somebody from Osbornes Appliance in Bellevue,WA. He said there was a leak and they really didn't service Amana warranty due to not getting paid by them. According to him the problem was in the sealed unit.He said for $400 they could spray something that would stop the leak. Yeah right. Taht was on January 22nd. Called Amana back and they sent A&E Factory service. I told them the... read full review »

I am currently using two contracts from the same company and the service and products provided to were fine so i decided to purchase another contract. This company would normally give you the best deals than other retailers. This time i was offered a deal after cashback GBP 9.99/month with motorolla V3X.for 400 voice min , 250 texts, 5 pounds download multimedia messeges. I received my phone in a simple white box and not motorolla box, without memory card, wired headphones and user manual and drivers cd. I phoned them up to... read full review »

This company charges $99.00 per hr. to send a tech to your house to fix/troubleshoot computer problems. On 2/4, a tech came tomy house. Spent 1 3/4 hrs. trying to correct networking problem. Paid $187.50. Five minutes after tech left, I had same problem he supposedly fixed. He also gave me a new wireless network which was UNSECURED,because he didnt know that he was able to choose SECURED or UNSECURED while fixing it. Had me call APPLE to get ADM. PASSWORD. Apple told me tech sets up password. When I called to complain, manager offered to... read full review »

I purchased an Amana convection range in February 2005. This is one of their more expensive models. The clock and main heating element for the oven shorted out. The repair man said we're lucky it didn't start a fire. I contacted Amana and they said it was out of warranty and they would do nothing for me. I think a range that is not even 2 years old should be covered for replacement of the replacement items at no charge. The repairman said it would be over $500.00 to fix and recommended purchasing a new range instead. If I have to go to that extreme, it will not be an Amana. read full review »

My husband and I purchase on July 28, 2006 a 62" HD DLP Projection TV. Around Sept 28 2006 there was a very loud "Humming Noise" Had placed numerous telephone calls to various authorized Toshiba Dealers and was finally able to get a repairman out to our residence on November 20,2006. At that time the problem turned out to be a part that is referred to as "Light Engine par" It was not until January 2, 2007 that the new part was replaced. Then around January 27, 2007 I had to placed another call stating " the part... read full review »

I was trying to check up on some Quick Restore CD's I purchased, and after telling my predicament to 4 people, (and one hour later) I was told that they cancelled my order because they no longer sell those CD's. There was no attempt to contact me, so all my waiting was in vain. They tried to sell me a new computer (this one works just fine, thanks) and I asked to speak to the manager. 3 1/2 hours later someone picked up (not a manager) and so I asked for the manager again. They put me on hold, and no one picked up. I finally had... read full review »

I bought a Jabra BT160 bluetooth headset from the Best Buy in Carmel, Indiana. At the time I had just signed up at their store for Sprint and a new phone. The sales associate had recommended that I buy the Jabra over the Motorola headset cause she said it was better quality and had better audio. I was told that there would be no problem bringing it back if I had problems, that they would just exchange it for another one. Well, in the first few weeks I stopped into the store many times because after I had turned it on it would work then go off... read full review »

I have had the most horrible experience with Metro PCS. First of all their website happily claims 24 hour customer service, however if you try to call and get an operator it will never happen, it will say Im cannot do that but try our website. Of course on the website there is no email or any way of contact except calling, even the people at the store are useless. Secondly I received my replacement phone after filing an insurance claim only to find out the suspension I did on the account is really not that at all. Every other company I... read full review »

I am so upset and disappointed with Sears. When we moved into our home, i bought all my appliances at Sears - stove, microwave, washer, dryer, and refrigerator. I also purchased the warranties for all the appliances. I make sure that service is done on all the appliances every year as is recommended. On January 9, 2007, my washer flooded and water went right through to the basement (which is all finished as a recreation room) and did damage to the ceiling. I called Sears to come and repair the machine. They scheduled someone to come in that... read full review »

I had purchased Samsung x670 within 3 months of purchase is started getting problem that while talking that phone automatically hangs and restarts again. I had been to the service centre as it is in warranty. The kept the phone for many days and tried but they said that they are not getting that problem. And after going to them again and again the changed the motherboard but still the problem is the same. They said now they are helpless and they cannot do anything. I am fed up. As the phone costs 9000 bucks and it is not a small amount. read full review »

On 1/25/07, I ordered two (2) Sony HVR-V1U camcorders from CCI Camera City Inc.’s internet web store--www.ccicameracity.com. As this was the best price I had seen on this camcorder, I read over the item description very carefully and reviewed my order before making the purchase. The item was listed as HVR-V1U “In Stock”. During the sale process, I provided the online shopping cart with the billing address for my credit card, my shipping address, and my credit card number. The total for the 2 camcorders came to $4998.00, and I... read full review »

ITunes service will allow you to purchase items that are already in your purchase history. In this case all but two episodes of a sitcom were purchased - I believed I was purchasing a season pass for the upcoming season when in fact I purchased a season pass for something (for the most part) I already own. I canceled the downloads and unfortunately purchased the individual episodes I was after confidant that I would receive a refund - no dice. In Katie's Words: "I've carefully considered your request for a refund for... read full review »

1 and half year back I have purchased one dvd hi-fi system of phlips, and within 5 month it got some technical problem, I contacted with service center and they had replaced my dvd. But after 9 month that replaced dvd started showing technical problem (track struck, system hang etc) when contacted the service center on 13/01/07 they told me to submit the dvd. But even after a month they haven't repaired the DVD but raised an estimate of Rs.2100/-. Now I am totally dissatisfied with the quality of such a big brand name. You are requested... read full review »

There is another complaint logged against this company that describes how the company accepts internet orders, but then requires you to call to confirm the order with a sales person. I purchase MANY things via internet and this was the first time I was ever required to call to confirm. It was a huge inconvenience...I purchase online because I am busy during the day and do not have time to place calls during "normal business hours". When I called they did the same to me as the other customer complaining...a hard sell for variou... read full review »

I have purchased lenovo laptop 3000N100 model 0768-A34 , part number 43V0166 on 22-12-06 fromVision Effect Technosolutions (P) Ltd, S-10 SUMER COMPLEX, GAUTAM MARG, C-Scheme, JAIPUR, India. I also got registered on company website as advised by dealer. I have neither been informed by company about my free gift nor I have received minimum assured gift of 10 DVDs. I have also not been given Reliance data card coupon as promised. Dealer says contact the company and company helpline when contacted on 6-2-07 at 9 am one Mr. Sudarshan say... read full review »

I purchased a mini vacuum cleaner in December 2006. I was told misinformed that the machine has a strong motor and can easily clean rugs, carpets (not have, but regular carpets) and wall ceilings. Eureka Forbes is a well-known company and after a preliminary demo, I decided to buy it. Much to my utter dismay, I found out that I have been cheated. This machine has absolutely no power at all, the dust bag is so small, it gets filled every 2 minutes, and it pulls close to nothing, even if you try to put dust in front of it. My question i... read full review »

It took Hewlett Packard over 6 hours to replace a tape drive. Most of the time was being spent telling the same person two or three times the same information. Finally we got someone to come in and look at the problem. read full review »

Kyocera, through Verizon, sold me a phone with a defect that I did not discover until after I had been using the phone for a year. The defect prevents the phone from recharging except when on a special cradle. I called Kyocera to get help, and they said it was Verizon’s problem. Verizon would not provide any help. This is a problem these assholes should be able to fix easily, but they refuse. I will never do business with these sons of a bitch again. This was an expensive phone, but I have now learned that they have no support. If you want to get a PDA, do not buy Kyocera. DO NOT BUY ANY KYOCERA PRODUCTS. YOU CANNOT TRUST THEM. read full review »

I have a GE Advantium oven and the handle just snapped off the other day (happens all the time I'm told) this cheap plastic handle costs $80:00 to replace! I'm trying to fix it myself with hard plastic welder. The problem is that I can not get the bottom screw out (bad design, big surprise!) does anyone know how to get the door apart? read full review »

I recently attempted to purchase a Toshiba Laptop from PriceMad.com. After accepting payment, I received word that they had sold the same laptop to someone else and my order was cancelled. I was upset, however they offered a brand new laptop that was priced higher for the same low price I was going to purchas the first laptop at. They assured me that the laptop would be brand new from the factory. When the laptop arrived, the box was in perfect condition. When I opened the box however, the cables were all unpacked and scattered... read full review »

I purchased a Mint Chocolate for my daughter from Verizon Wireless. The first phone was completely unusable. The phone would jump to mobile web even when no one was near the phone. On the second phone the charging port broke. This makes me wonder if perhaps these phones have some major defects in construction. If they do, Verizon needs to let it's customers know this before they put up money for the phones and sign an agreement for 2 years. OH and BTW. DO NOT ever expose a Chocolate to any type of humidity. No matter what type... read full review »

I purchased the casio ez600 camera on 12/26/06. This was my first casio purchase. I have always used kodak easy share cameras in the past. However, I wanted the new sleek and slim design and decided the purchase the casio. I bought the camera on sale for $230. It was a great camera. I'm practically obsessed with taking pictures. I travel a lot with my job and am always snapping away. I was on vacation last week and unfortunately lost my camera on day one. However, it wasn't my fault. The piece connecting the strap to the camera... read full review »

I bought a HP factory refurbished media centre PC from FutureShop ($1000). It had 3 months warranty. IT started giving "starting" problems. Shuts on/off several times by itself before it starts. Once running sometimes it just restart itself. I got in touch with online product support and ruled out any software issues as I uninstalled all my softwares. Took it it FS under warranty on 22nd October 2006. Believe it or not HP is still fixing the computer. The last update I got from FS was that HP has sent it to their... read full review »

This dishwasher is terrible. It's two years old and I've had nothing but problems with it after a few months. The biggest problem is that it rinses the dishes with soapy water and then the soap dries on the dishes. I've had "technicians" out here but they say they can't help me because my water is hard. Baloney. I've done every "fix" they have told me to do, run it with only vinegar twice, use a product called Lemi Shine, etc. Still the problem. Today the technician told me it was the rinse agent... read full review »

Last year I purchased an HP Laptop from Sam's Club. The factory warranty from HP was one year. I purchased an additional 2 years warranty from Sam’s. My first year service from HP was excellent. At the end of the warranty I had a mechanical problem with the mouse Pad and sent it to Sam’s warranty Co for service. They returned it un- repaired with no explanation. I called and was told that the warranty would not apply because the machine had been abused. After lengthy discussion they claimed that that there was water... read full review »

I have taken my phone on 30 Dec-2005. but From Starting on words it creates problem .2 times charger has been already change. 9 to 10 IC has been change. battery & headphone is also changed. But the problem remain the same. More than 4 months it will be on service center for repair in 1 year: automatic switch off unable to call sometimes joystick problem unable to charge some times automatic charging read full review »

I have a 29'' philips tv, which has some parts got some problem. I called up philips service center for a service request. After 1 day the technician came saw the tv and told me that he will take the tv for service. So he told me the philips vehicle will come and collect the tv on next day. Next day noone came to collect. So i called the center again and he told me that the vehicle has already left for delhi. So can't be happen today. So he will come and take the tv on next day. Next day when called up got the response that the... read full review »

A copy of email to: The Manager, Nokia India pvt. Ltd. Sub: Defective hand set Model No. 6265 This is with regret to inform you that the above mentioned Nokia handset that I had purchased on 27th of October 2006 from M/s Record Shopee, Matunga is defective in workmanship and of substandard quality. The locking mechanism, which is supposed to hold the back cover from sliding out and opening, is defective. Every time I try to slide open the phone to call, the cover immediately slips out of the rear side. I have always been using... read full review »