Do not order from zoobler.com unless you read the fine print. If they tell you it will take two weeks for delivery it's more like a month. Their customer service will tell you anything just to get you off the phone...and of course they take your money at the click of "submit". read full review »

Be aware of this crook ! We purchased a bedroom set at premium price. However, what we received is the seems to be used one or return furniture. There are holes of screw at the back of the dresser & mirror, also there is big visible crack on the side of dress & bed frame. We contact customer service immediately after the delivery. They send service man to inspect one week later. In the following 3 weeks, we attempt to discuss the issue with manager at customer service but the manager was always unavailable. Every time we left message... read full review »

We bought our frig in 2001 and for the past two years had to defrost the freezer every three months because the freezer drainager freezes and ice melts and drains water into the refrigerator. It is rediculous that SEARS MAKES products that is only good for only five years. Make< Kenmore Model, 70184001 Ser#, EL0721626 MFG date, 03-01 read full review »

The refrigerator for a year and 10 days ,then we found out that it had stopped working. We called it in and one of the customer service agents said that it would cost us for someone to come out and look at it. She checked the warranty and said that it was out of warranty,I told her that it should'nt be going out already if we only had it for a year that it shoul've lasted a while longer than it did. We got it oct.18,2006 and it's already out in Oct.2007, and I find it to be unfair the way some customers are being treated by Sears, not being concerned about they're customers satisfaction. read full review »

To repair a popup leak, I was charged $241.95. This supposed to be a free estimate and yet he took everything apart. And than said it would be $194.95 which I thought was much too much to begin with but I said go ahead and repair it, because everything was taken apart. I guess that's the trick (take everything apart so not to leave it without a pipe on the bottom of the sink)the customer would agree to pay those absorbent prices. Then after he was all finished he hit us with well the labor was $194.95 and it is plus part and tax. That all came to $241.95. DO NOT EVER USE ROTO ROOTER THEY ARE RIPE OFFS read full review »

Gave a $2885 deposit to Tarik Mese, salesperson for Zone 5 Inc, former employee of SSMF April 20, 2007 for replacement of 4 large windows/2 large glass sliding doors for my North Miami Condo. As the months went by it got harder and harder to reach Tarik Mese or Wallace Lawson, Owner of Zone 5. The business number has been disconnected. In August I finally spoke to Tarik and he informed me they were not able to fill my order and would return my deposit. September my lawyer sent a letter demanding return of the deposit and that it is civil theft according to Fla Stat. 772.11. The letter was returned undeliverable. read full review »

I ordered a sweatshirt previously from All-American Outfitter (over a year ago), and was completely satisfied with it, so I ordered another one recently. However, when it arrived in the mail, the heat press transfer had been put on the back of the sweatshirt, with an unwanted logo on the front (that I didn't ask for). I called and relayed my dissatisfaction to the owner, and was told to send the sweatshirt back to him (at my expense of course). Well, I'd already spent almost $30.00 for the initial sweatshirt, that arrived printed... read full review »

First time I used Sam Wexler plumbing to repair a wax ring on my toilet. The charge was $150.00 for installing a $4.00 wax ring,which I was told would last 10 years. 8 months later the toliet is leaking in the same spot. I was told the work was only guaranteed for 30 days. Why was I told it would hold up for ten years. I am now told they will replace it again for the same charge. read full review »

my husband bought me an asley furniture set with the love set we had it only 10 mts and the couch was breaking i was doing my exersises on the floor and noticed the boards poping out and pushing out the staples i then felt underneath and the boards were comming out the bottom so i lifted up the cushions and my sofa looked like it was going to split in half,i called the place where i bought it and they said they would come and look at it so here comes this guy with a stapler he was going to need more then a stapler told him that on the phone... read full review »

We purchased a very expensive leather set from LazyBoy. After waiting months to recieve our furniture, and purchasing a warranty, the back of the sofa began to rub off. We contacted the warranty company and lived a nightmare waiting on them to arrive to "exam it". They finally decided to replace the piece (only after the salesman pushed for this) and then the replacement piece did not match in our livingroom. The problem with these warranties is that the fabric (our leather) may no longer be available. If not, you have to... read full review »

I had air ducts cleaned out on 10/25/07, furnace working great!! for approx. 1 week turned up thermostat (house did not get above 65 degrees) thought it was the thermostat, so i had a contractor look at it maybe put new one in. he said problem was all dirt from air duct cleaning was blown into furnace therefor shutting furnace down. Sears who originally cleaned air ducts claims they didn't do it and have promised me for 2 days they would look at it. as of today no one has shown up. I have children in the house they need heat. Sears if responsible for getting the furnace working again and they wont do it. Stay away from this company! read full review »

Definitive custom homes of San Antonio, Texas built a home that has numerous major water leaks due to both plumbing and exterior construction issues. It took almost 2 years for the builder to correct other major problems like severely scratched windows and buckled wood floors. And the Major leaking issue has been ongoing which the builder has still not taken care of. This builder had been unwillingly to fix the major problems correctly. I would strongly suggest not considering the Definitive Custom Home builders as they make promise... read full review »

On 01/23/2002 we paid Tri-Steel Homes of Denton, Texas a down payment of $500 to start plans for our custom home order number D058. On 02/14/2002 we paid $2460 for completion of our custom plans. On 04/05/2004 we paid $13,401.38 to build and ship all materials to our Colorado job site with balance COD. On 05/11/2005 we paid the final payment of $34,968.52 to expedite shipment because Tri-Steel Homes had a cash flow problem and this would assure immediate shipment. After many phone calls to President Jon-Reynolds and letters from our... read full review »

My wife and I ordered a bed from Leon's for my daughter's birthday, and were told that it would absolutely be delivered on time (they had two weeks). When two weeks passed I called them to see if the bed had arrived, and was told that it wouldn't be in for another two to five weeks! I asked to speak to the manager, but he was not available. I was told that he would call me back, but he did so only three days - and several phone calls - later. The result? Tough luck. There was no apology. When the bed finally came in after a... read full review »

I had a lock placed in the front door of my apartment by this company and I was charged 360. Four days later I was locked out of my apartment because the new lock was malfunctioning. Being locked out I had no phone, no wallet, or any access to any internet connection. I was lucky enough to find a number for a locksmith who could open up the door for me (who again charged me 350). The initial company refuses to pay part of the charges form the other company since they state I did not call them. However, there was no way I could have called them... read full review »

Jim Walter Homes - www.jimwalterhomes.com Jim Walter homes assured us that we could afford the payment... they proceeded to sign a contract with us and told us that they would be doing all of the legal work, including title search and deed... first, it took them forever to finish... the workmanship is poor... closed on our property without an attorney... i found out later that the title search was insufficient... the property was never probated...the property is not in our name... it is not our property... so we have a house sitting on... read full review »

I purchased the stain safe warranty from Wickes Furniture for a sectional I purchased. Stainsafe came to my home because of a claim I made, and determined the couch needed replacement cushions. 8 weeks later I called inquiring about my cushions since they said it would take 4-6 weeks to receive, and I had yet to receive them. They said the claim had been closed since I, the consumer did not call to verify what the technician had already told them. They reopened the claim and said they would be sending out the cushions. I called 8 week... read full review »

March 14,2007 ordered and paid with credit card. Original ship date was to be April 26th, 2007. Kept checking, they kept changing ship date. Finally cancelled my order the end of June 07. Said it would take 10 days to receive refund. Then it became 3 wks because order was sooooo old. Never received refund. Reported to BBB of Colorado in September. Gately's has not responded at all... read full review »

My husband and I purchased a house in July and before closing we needed the furnace to be inspected. Gray's Gas in Greensboro, Md. inspected the furnace and gave us a formal letter stating that it was in working condition. Several months later, it got cold outside and we needed to turn on our furnace and it did not work. The service supplying our propane checked out the furnace and they said that it was never hooked up to be checked by Gray's Gas because several parts were missing or faulty. They said that if we did turn our... read full review »

I bought this Microwave Oven along with extended Warranty last October. It is broken in August 2007. I called them immediately and they said some one will call and schedule an appointment to get it repaired but no one called. After repeated calls and escalations end of September a very nice technician showed up and said it needs some part that might needed to be ordered. it is over six weeks now and I am still calling Sears every week and no one is able to give a status. How can an American family survive 3 months without a Microwave? ... read full review »

Leon's Furniture - Canada www.leons.ca Credit Scam - Don't buy from Leons Furniture! In 1996 I purchased a new Washer and Dryer from Leons under the don't pay for a year event. I paid for the washer and dryer in full before the year was due. Between 2002-2003 someone had called me from an agency stating that they had taken over all of Leon's accounts, and they wanted me to provide proof of payment for the washer and dryer! I stated that my records (now over 6-7 years) were destroyed and I could not... read full review »

This company, based in Needham, Massachusetts, promises to be the "small job specialist" and offers a 100% satisfaction guarantee. My experience was that they do not follow through on either. The workmanship was absolutely horrible. All jobs I hired them to do (jobs they assured me would be no problem and well within their expertise - removing wallpaper, painting, fix a leaky faucet). None of the jobs were done well at all (many look worse) and it took several frustrating phone calls to finally get them to come out to our house again... read full review »

Ortho Mattress - www.orthomattress.com We purchased an expensive mattress from Ortho only to have to replace it a year later because it was defective. They exchanged it and the mattress they replaced it with is not as comfortable as the one we had. We called within the required warranty period to have it replaced on a comfort claim. The gave us the run around for over a month and finally my husband talked to Terry who made an offer. He was upset and told he would call back to let her know. She said okay, and when he called back she... read full review »

Van's Heating and Air Conditioning, Inc. - www.vansheating.com If your furnace needs a tune-up, call a professional but avoid Van's Heating. Van's advertises a $89 furnace tune-up. Within five minutes of their arrival, they will try to sell you a new furnace. The technician pulled a part out of my furnace and told me that the manufacturer was replacing certain parts under warranty. He indicated that there would only be a labor charge. I asked how long it might take him. He indicated that it would not take long... read full review »

We purchased a cupboard from Furniture Bazaar - Baner. On purchase we were for some reason told that a full payment was required upfront. I wasn't happy with this but went along. A couple of day later a delivery was made - however the assembly now requires another appointment, which was not mentioned in the sales talk. They need to be a little more clear about the installation process. read full review »

I purchased their item and I was told I would receive a 2nd GTXpress for free. Then I was charged $80 in shipping fees. Now they keep charging my bank account every 2 or 3 months. This company will bill you for NOTHING, AGAIN AND AGAIN. DO NOT BUY FROM THEM. The bank says I have to prove they didn't send me anything else. read full review »

In April 2006, we purchased three Kenmore Appliances to receive a 20% rebate. We did not purchase any extended warranties because I do not believe in them. I believe a product should be made to last but I have been proven wrong. First of all, the dishwasher needed to be repaired after less than 13 months BUT just enough time to be out of the one year warranty. The seal on the motor broke - I sure that didn't happen overnight. We were forced to pay labor but not parts. Sending a letter to Sears was never answered ... what a surprise. NOW -... read full review »

The heating element on our Maytag Neptune dryer stopped working. It has taken 3 service visits and multiple parts to have them tell me that they don't think the dryer is the problem... they say there isn't enough electricity coming out of the outlet to power the heating element. Funny, there has been enough for 2 dryers in the last 13 years! Why couldn't they figure this out of the first visit? I would have saved $160 in service calls and probably the same amount in parts... read full review »

I am a eureka forbes - aquaguard inova owner. I have asked the helpline 39883333 to dismantle from my rented house and reinstall at another residence and they have issued number as SH-26/5 and SH26/7. After 10 days also there is no response and when i am calling helpline they are replying they will send the person immediately. But- they does not know the meaning of "immediately" and even on 6thNovember it is unattended and we are paying heavily on rent since october 31st, 2007. On calling the service office in Sanjay Nagar, on No... read full review »

TRUST SLEEPY'S TO REPULSE YOU I spent $1700 and four months of my life on a single transaction with Sleepy's. I learned A) New Jersey fined this company for its business practices, B) New York state is doing the same, C) the NY BBB has a long rap sheet on Sleepy's and D) Insomnia is the product we bought from Sleepy's. Over four months I had to badger and beg this strange company: please deliver the bed (15 times, why didn't they deliver it (four times), why didn't they call me when they knew they... read full review »

Ordered futon - same as prior complaint - received confirmation and called to follow up on shipping - was told will ship soon and now cannot reach them! read full review »

I bought a Leather Lazyboy recliner chair for my husband that cost $1200 I bought a warranty on it also, now they tell me the warranty is no good, cause my husbands hair made it fade, come on, it was not abused, everyones hair hits the back on the chair, he uses nothing on his hair, except to shampoo it. Don't buy a Lazy Boy all they want is the money for the chair and the warranty money, they don't live up to their warranties. read full review »

I had my entire roof replaced on my home in 2006 by Graves Brothers Home Improvement Company (located at 725 N. Winton Rd. in Rochester). Before selecting the roofing company I asked a lot of friends what questions I should ask of prospective companies. “Get them to show you there insurance paperwork”, “ask about warranties”, “make sure they don’t hire sub-contractors to do the actual work” ... were some of the suggestions. It was explained to me that a roofing contractor that sub-contracts the work... read full review »

I bought one KENT system in March 2006. I got a lot of calls from their call center asking if I had got my free service done. I repeatedly requested the people who were calling me to kindly get the system serviced. There was no response. I was given a complaint number a few times but nobody turned up. Now the system has stopped working. I called up the service center and told them regarding the complaints I've made in the past. The person on the other side checked and told me that there are no complaints registered and that I've... read full review »

Several companies are in irregular in selling apartments,and not giving and allotting parking lots, registering the Electrical connections in the buyers name, not obtaining the Municipal house no, etc. Added to this non formation of the owner's association. However builder collects the 24 months maintenance initially, along with a deposit for future problems (called corpus fund). This requires high court directive to the municipality and The builders. read full review »

American Freight - http://americanfreight.us/ Typical bait and switch sales tactics with lots of grief and aggravation thrown in for good measure. Also, our experience echoes that of many others I've read here. We were sent a flyer with nice looking, seemingly cheap furniture--every poor person's dream. The bedroom sets looked great and the prices quite reasonable, so we made the 45 minute drive to the store. Once there, I saw that these bedroom sets were made of cheap press board with a fake laminate. I should have known... read full review »

UHR Rents 7125 Turfway Rd Florence, KY 41042 (859) 282-8222 On wednesday the 17th of october i had called uhr rents about bugs that was bitting me and my family which was coming from my couch. It started about a month ago actually every since i had gotten the couch. Which at the time i didn't thank nothing of it for i have a dog and just thought it might be fleas. But behold to my nalege it was bedbugs not know what they were or anything i call uhr rents and told them that they needed to get someone out here to spray my couch... read full review »

Mattress Warehouse (SleepHappens.com) - www.sleephappens.com I entered the Mattress Warehouse store in Easton, Maryland for the first time August 31, 2007 and selected a mattress, a spring and a bed frame which also included head and foot board. The sales person named S added up all the charges; a total of $1,889.99 in which I paid the full amount out of a personal check. I was told the delivery date was going to be Tuesday Sept. 4. Tuesday arrived and on the same day I received a phone call from S letting me know the delivery date wa... read full review »

I bought a Kohler Clarity Cashmere sink I believe in late July or early August through a local company here in Kansas City (Dorfmann's Plumbing). I am putting in a new granite countertop and was getting a new sink and kohler fixtures at the same time. The sink arrived sometime in September in preparation for the granite fabricator to prepare a template for my new countertop. At that time we noticed a chip in the sink. Dorfmann's Plumbing took back the sink and had Kohler send out a new sink which had to arrive by October 15, which... read full review »