Our brand new Whirlpool top-loading washer (model WTW5800STW0) was defective as soon as it was installed. The warranty repair was made (after a 2-week delay) and the same problem persists. Multiple calls and the problem is still not resolved. Whirlpool needs to improve its quality control in the factory so new machines are not shipped with defects. Barring that, they need to train their warranty repair staff better so they can fix the problems the factory does not catch. Beware people! read full review »

I purchased a eureka forbes vacuum cleaner trendy steel 0n 23/09/2007 in chennai. I was assured that free demo will be done after the purchase for that I had to spend so much telephone calls and finally they came to my house for demo. Later when I was using i found that the power cord was automatically pulling inside without pressing the auto cord winder switch. I registered a complaint on 02/10/07 in eureka help line and after inspite of several calls to different persons now I am fed up because every time i get that already serviced, no... read full review »

Hello, Approx three months ago Bensons Beds delivered some beds for me, the day before I had my whole house carpeted in cream colored (very expensive) carpet. The delivery men walked across my garden and into my home without foot coverings, ruining my hallway, stairs and two bedroom carpets. Bensons have cleaned the carpets twice and now have said that as they have cleaned it twice I should buy some cleaning materials myself and clean the carpets... I have been calling every day for two months and Pam Hughes refuses to answer my... read full review »

iFloor - iFloor.com CUSTOMER SERVICE HA!!! Let me start by saying this, I have worked in the construction industry for 20 years. I completely understand the process of sales, estimating and installation. I just purchased a home and need to have 1250SF of floors re-done prior to move-in, which is now in 20 days After being given the run around by the Tinley Park store manager, I thought I would give their Chicago store a try. The salesman at the Chicago store (Delano Michaels) I was dealing with was very pleasant and helpful... read full review »

GE Appliances - www.geappliances.com Sub: GE Profile Dishwasher Recall Repair - Not a True Fix - GE Removes the Sound-Dampening Insulation In August 2007 I had my GE Profile dishwasher serviced for the recall concerning the leaky rinse-aid dispenser and its associated fire hazard. GE's solution was to replace the wiring harness (on which the rinse-aid had leaked) and remove the sound-dampening insulation (which was soiled with rinse-aid). The thick layer of insulation that previously had insulated the entire door was replaced... read full review »

America's Choice Overhead Garage Doors - www.americaschoicedoors.com Quick service, but nasty customer service -- When we called to get an explanation of the charges, the Manager (located in Dallas/Ft. Worth, TX) became loud and aggressive with me. Stated that he was having a decent conversation with my husband before I got on the phone. Called me a 'Smart Alike', accused me of making threats, stated that he would see me in court if I stopped payment on the check, and told me I could not have the name of the owner and HUNG... read full review »

On May 20, 2007 we contracted Master Exterior and Design to build a patio, retaining wall and fire pit in our back yard. We have many complaints about the work that was done- however our major concern is that they did not fulfill their contract by getting a building permit and they built the retaining wall incorrectly and not to the manufacturer''s specifications and now 2 months after the majority of the work was complete the patio is sinking and breaking apart due to the shoddy worksmanship. We have contacted... read full review »

Hi all, I booked a flat from these guys in kaggadas pura by payi ng 1 lakh as advance. my bank loan is ready and every thing from my end is ready but these people are not ready to get it registered, every time when I ask for registration they will say the builder is not there. this is happening for last one month and now the agreement got expired and they are saying no money can be refunded and no flat will be given. Beware of these guys they are over smart when it comes to cheating. read full review »

I bought an alarm system from Brinks Home security at the beginning of 2007 and have had nothing but problems. The alarm goes off at least once a week for no apparent reason. After calling Brinks and being transferred to 8 different people, I finally was able to speak to someone who told me that I would have to wait a week to get a service appointment. I am paying an additional $5 for a service contract and the rep on the phone says it only covers limited things and this is not one of them. WHAT AM I PAYING $5 EXTRA FOR??? I asked to cancel... read full review »

Mailed in rebate June 19th and still waiting for rebate. When I call they tell me it was mailed on the 20th of july every time i call they tell me the same thing i think they are not holding up their end of their bargain I bought the stove and like I stated mailed in the rebate form but still waiting for my $50 dollar check. read full review »

1 1/2 years ago I purchased a matching GE Profile washer and dryer because in the last 40 years I've had two GE washers that worked really well. The Profiles are a disaster. The computers on both washer and dryer don't work. If you set the dryer on permanent press it dries for 3 minutes and cuts off. The clothes are sopping wet. I've had the console replaced twice and the whole dryer replaced once. The repairman told me that I'd purchased a completely defective product and he could do nothing more. We told... read full review »

My statement came in the mail (bill) and all my personal information & acc# with the other peoples acc#'s, i was shocked around 8/1/07. I immediately called swiss colony, well they just told me to throw them out??? I asked to speak to the supervisor, well that was a fight with the girl... I would be careful with all this identify theft going on... And what happened to (privacy/security of our personal information ( i called these people and they were shocked, so i let the bbb know & m.d stokes response was she would give me a... read full review »

I own a huskey 1650 powerwash that requires replacement of faulty parts (gun hose assembly, quick connect fitting). An email was sent to Huskey 9/26/07 for the parts order and payment. I have contacted them via email many times, as they provided a tracking number that is not recognized by the shipping service. As of this date the parts have not been received. Is there any recourse that I may have with this matter to be resolved. Plz advise smb! read full review »

Ordered barstools in August, they charged me in full and 9 weeks later still no barstools. Have emailed in excess of ten times with no reply. They say that they will get back within a day. What a joke. Beware!!! read full review »

I have contacted Trilogy Pools because that is the type of pool I have to find out how to winterize a fiberglass pool because my pool company Castaway has practically gone out of business. Of course Bill the area sales rep of Pa. will not return my calls. He hasn't for several months. I called Trilogy back and spoke with the operator and she transfered me to one of the owners who never returned my call. I called again and spoke to the operator who took my info and said she would speak to someone who could help me. I called again... read full review »

I have contacted Trilogy Pools because that is the type of pool I have to find out how to winterize a fiberglass pool. Of course Bill this areas sales rep will not return my calls. He hasn't for several months. I called Trilogy back and spoke with the operator and she transfered me to one of the owners who never returned my call. I called again and spoke to the operator who took my info and said she would speak to someone who could help me. I called again yesterday and left a message for the person who handles customer service in our... read full review »

On 9/1/07, we had a blackout in our house. My wife called Citywide Electric for service as I was out of town. She agreed to the diagnostic fee of $19.50 over the phone. They sent an electrician to inspect the problem. The electrician quickly found that the breaker was tripped. He reset the breaker without prior negotiation of additional fees. He then turned-around charged us $149.50 for the service. That is in BREACH OF CONTRACT which stated $19.50 diagnostic fee (the entire diagnostic process took less than 5 minutes.) On 9/4/07, I... read full review »

Walter E. Smithe - www.smithe.com My husband and I have spent over $10,000 at this store and have had the worst experience. Both delivery times, no one has called us to give us a window and we have had to wait home all day. The order dept could not tell us anything! Secondly, we explained that we absolutely needed our furniture by Oct 1st. The company delivered it the second week in Sept, but unfortunately, one chair was the wrong fabric (although it was correct on my order form). I immediately (within 2 hours of delivery) explained... read full review »

Wickes Furniture www.wickesfurniture.com 1500 S Randall Rd Algonquin, IL 60102 (847) 658-7500 Unbelievable i purchased a couch and love seat 3 weeks ago from wicks furniture in algonquin, il. I was told the pieces were on back order and i could expect delivery on 10/05/07, on 10/04/07 at 3 pm the dispatch office calls me and says your furniture will be delivered between the hours of 10 am and 2 pm, at 7 pm they call me and tell me that the furniture i purchased was discontinued and i was not going to get it, all fine and good... read full review »

Patrol One - www.patrol-one.com I think everyone from the owner who is named Bill V. down to the patrol drivers are corrupt and are getting paid on the side from the tow companies "kick back" for towing any and all cars. Duane Turner is very rude and seems to have a hand in this matter of getting kick back monies from the tow companies for unjustly having vehicles towed. We are paying our associations to make our place of residence more secure and safe, and in turn they have hired patrol one which is the bully of the streets and... read full review »

I visited the agency of hpcl lpg gas services at c b d navi mumbai behind c b d bus depot on 12th oct 2007 with the full document proof and money to get a new gas connection for my home and i read an advertisement saying not mandatory to buy a gas stove at the same gas dealer. I inquired about the gas stove and the are forcing me to buy a minimum priced gas stove at thier outlet (rupees 1408) which would cost to about 1000 of the brand i would want buy at my choice's shop and earlier i was told that the gas would be delivered at my... read full review »

We purchased our first amana front loading washing machine at hh gregg, less than a month later the main board has went out, we contact hh gregg, they will not take it back or let us upgrade to a different machine. They give us a number to call for repair, the repair company comes out 10 days later and informs us that the part will take another 14 days to order and then we will have to schedule another repair date. Meanwhile we are arguing with hh gregg on the situation and they will still do nothing even though we just purchased it and ... read full review »

I bought a whirlpool washer 3 years ago from sears, i also bought an extended warranty. The first time I used the warranty was earlier this year. The complaint begins with the time I needed to wait before the machine was fixed, six weeks from my initial call. This means six weeks of $40 a week laundromat visits. Then less than two months later the washer breaks again. After waiting one week for service the technician that came to the house said "there is nothing wrong with the washer, you will just need to manually spin the tub to get it... read full review »

Lane Home Furnishings Store at 12402 South Orange Blossom Trail, Orlando, Florida. The saga continues. Today 10/4/2007 Lane delivered a replacement piece of furniture. They took the original faulty piece to the curb and then unpacked the furniture they were delivering at the curb so I could try it out. The problem was the same so I refused delivery. They called the store manager and he was emphatic that they will not take both pieces back. He was willing to let it on the curb vs. taking it back. His attitude is they tried to fix... read full review »

I have a ceramic glass top electric stove. I smelled a funny smell one night before going to bed chemical or something. In the morning I awoke to a broken stove top. The Warranty Company American Home Shield decided that a broke the stove top by dropping something on it (which I did not ) and refused to pay for replacing it. My stove is only 2 years old and I have had Home Warranty service for 3 years. Not only did they decide not to pay for a new stove top I ended up paying a $55.0o service fee to boot. I got in touch with... read full review »

We bought an expensive black leather lounge a 2 seater and 3 seater from harvey norman cairns it was a janda lounge, after 3 years the leather cracked and the frame broke, they sent an inspector out that said the blame was 50 /50, we have cared for the lounge as recommended since purchase, they offered to repair it if we sent it back to brisbane 2000 klms away at our expense, they can go jump, never ever buy janda rubbish again, we should have bought a cheaper, it would have lasted better than janda! Janda is crap ! read full review »

I have worked for this company for 2 years. After I started working there, I noticed that everyone kept a blink eye to the fact that the supervisor comes to work, reaking of alcohol. He is a drunk. I got railroaded, after I brought the fact up to several co-workers, (one's who said they were friends). And was subsequently fired. HE IS GOING TO GET CO-WORKERS KILLED! This is the person that is responsible for everyone's safety! How can you know what is going on if you are under the influence at work? Companies beware: Check... read full review »

My husband and I started working with Imperial homes of Maine in Eddington in April 2007. It's now October 2007 and our house still isn't completed. We purchased a land/home package and put $1000 down as earnest money so the Realtor wouldn't sell the property. Finally in Sept 2007 they delivered our house to the property and started setting everything up. I had a contractor come take a look at the property that had been fixed up by Imperial homes. This contractor basically told us that we were being "Screwed". They... read full review »

I booked gas for home delivery on 26th September 2007 but till today 9th October 2007 we haven't get the delivery at my home. Whenever we visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response. While other's who booked on 28th September 2007 get their delivery by paying some extra amount. Swatantra Kumar read full review »

THIS COMPANY IS A FREUD! Please do not order anything from sleekspaces.com or gately's furniture. Once you purchase anything an automatic email will confirm the purchase and make it look like everything is ok with the order, while the order probably does not even exist. We are a construction company and we ordered stools for some interior designing, however the stools never came. It has been almost 2 weeks and the phone system is out of service permanently. After sending multiple emails to customer service, as of today 10/09/2007 no answer has been received. PLEASE DO NOT ORDER ANYTHING FROM THESE "COMPANIES". read full review »

Gatelys owns Bedroom King.com and a host of other online stores. I called the sheriff in Englewood CO yesterday, and this company is in Chapter 11. Get your money back and run if you can. BedroomKing - http://www.bedroomking.com/ read full review »

My husband and I paid cash for bunk beds, chest of drawers, an an armoire. We were given a delivery date for the following week. I received a call confirming the date. Upon arrival, we received the chest of drawers, the armoire and 2 pieces of the bunk bed. I called for the salesperson but she was off. Her partner came on and put the total blame on the salesperson. I was then transferred to the manager. He agreed that I should have received a call stating that all of the pieces weren't in and to give me the option of receiving all... read full review »

I recently got my fridge from storage (3 months in all) and hooked my fridge up. It has no lights working but makes ice (albeit slowly and the ice is hollow). If I touch the pad it turns the auger but the flap does not open. I had a Maytag guy come out but all he did was open and shut my door for five minutes and knock on the door. He then stated it would be about $300 to fix the problem (with parts). He didn't seem to have a clue and I was wanting a second opinion. Beware! read full review »

After repeated calls and requests, my father a senior citizen is unable to get a cylinder at Himmatnagar, Gujarat, india HP gas agency. Gross misappropriation of bookings. read full review »

Id purchased a new LG refrigerator from a local dealer in Bangalore (Viveks) on assurance that besides excellent device performance, the customer service was equally good. The nightmare started right from the moment it was sent to us 1: The refrigerator landed with a horrible dent due to transportation and mis-handling. 2: The lg executive sent to install the fridge did not know basic english and had very poor communication. 3: Registering a complaint with the LG service center for replacement took the cake. After numerou... read full review »

I placed an order for furniture on Sleek Spaces and it was supposed to be delivered September 22, 2007. i have never received the furniture and no one answers their customer support 800 number or customer support email. I even tried to contact Gately's headquarters and all voicemail boxes are full. Beware! read full review »

I ordered furniture on 9/17 and the charge was placed on my credit on 9/17. I have never received the furniture and their phone service is ALWAYS "experiencing difficulties". They do not respond to emails. I placed a dispute on my credit card today! DO NOT BUY FROM ANY GATELYS STORES! read full review »

I ordered a dresser on January 19, 2007. They said it would be delivered within 8 weeks. They kept giving me delivery dates, but the dresser was never delivered. I left messages that were never answered. I called and canceled the order on May 18, 2007. They said it would be credited to my credit card within 30 days. It never was. I finally got in touch with someone in October 2007 who said it was too late for them to refund the money & I would have to dispute it with the credit card company. Conveniently for them, the credit card company will not make a dispute for an item purchased more than 118 days earlier. read full review »

I ordered an I-Joy Chair from the backreliefstore.com and never received any emails confirming shipment, then I checked using Google and found out this is a Gatley store and Gatley stores filed Bankruptcy on Sept. 17, 2007. So now I have to contact my bank and get my money back. DO NOT BUY ANYTHING FROM THIS STORE!!! read full review »