CATEGORY: Home & Garden
Eureka Forbes / Aquaguard Total RO Smart
I bought AQUAGUARD TOTAL RO SMART from Eureka Forbes in 16 Aug, 2006. In 10 Aug, 2007, the product gave me some problem and when i registered a complaint, the Service Engineer came and replaced the RO membrane with old one which he has brought. It was working for one week and after that it was giving problem. When i approached the Service center, they said that the warranty is over and i need to sign an AMC with them for Rs 3500. I found that the problem is with RO membrane and if we replace, the product will work fine. When i approached them... read full review »
Carrier Air conditioning Philippines
I have read several complaints about this air conditioning company from different countries. Well, I would like to share to you my experience with this company.. and please note that this is happening at the country where its main branch is.. the Philippines.
Last February, I purchased a 2 Toner Split Type Air condition for my office. It took them almost two weeks to install the said unit before finally being able to make it work.
Last September of this year, less than 8 month after, the air conditioner unit developed a problem. I... read full review »
Onida/Microwave oven Power Solo 20
I have purchsed Onida make Micro wave oven from Devi International, bangalore on 9th Nov 07 and informed that user manual and warrantity card will be inside the packed box.. After opening the packing box I found that no manual and warranity card with product. Again contacted Devi internation and got message to contact Onida directly.
So I have contacted phone # 41343000 as advised by Devi intl. No reply.
Could you arrange above said items ASAP.
Contact : 9901943678 read full review »
Gatleys/FUTON
I am currently in a process of "NIGHTMARE". I have placed the order in September 07 and Futonsstore has already charged me and I have not received the shipment yet and their website is under construction and they do not reply to my e-mails. It is mid November - they have taken my money and are not supplying the Futon.
I am frustrated. Can anyone suggest what I should do? read full review »
Oracle
Dear Sir/Madam
I have received a very bad customer service response from your executive ARUN when I called him on 13th Nov at 4.00pm in eve, he didn't gave me any response and went off line wihtout saying anything, I wanted to deactivate my VCC 2000 for whichI haven't received any PIN NO till time and asked me to forward the call to his senior and as accepted he did'nt.
I am a frequent user of VCC but every time in my bill I get additional VCC charged and then on contionous reminder from my end and getting back to your... read full review »
fridge
when i called BIG BAZAAR - KERALA STATE-PALGHAT BRANCH
FOR buying Fridge 300ltr. and i need exchange my old fridge. morning 10 am i called big bazzar customer care, they told they will send the guy to check the old fridge at 12 noon , i waited upto 2pm no body came. I called again another guy took the line and gave a cell no. to call and ask, i asked him what happen to the morning session 12noon guy. he dont have no idea about it. He told me IF U WANT TO EXCHANGE THE FRIDGE CALL THE CELL NO. WHICH I GAVE U. OR TAKE THE FRIDGE FROM SOME... read full review »
Gardner-White Furniture
The dinette chairs we purchased several months ago "as is" floor models are completely ruined &
are not useable. I am not that naive to believe
that this is the fault of the person sitting in these
chairs. An inferior product was put on the floor
& touted to be something it is not.Being a machine
& tool designer for the last 30 years has taught me
to understand structural integrity. These chairs do not have it! Unfortunately I purchased these chairs against my better judgement, but was assured by the... read full review »
Flags on Line
I ordered a flag and special holder for my daughterinlaw in December 2006 and ran in to the same problems many other people did. I never received the product, they took my money, and phone calls were never returned. I have one e-mail response from July that said they would get probablem resolved, but never has been. I note on the website today they indicate there are new owners and will try to resolve problems with prior owners. We'll see. I used to order flags all the time when it was Toland company website and never had any problem. My daughter got shorted a birthday present and I lost $50.00!!! read full review »
Zone 5 Inc
Gave a $2885 deposit to Tarik Mese, salesperson for Zone 5 Inc, former employee of SSMF April 20, 2007 for replacement of 4 large windows/2 large glass sliding doors for my North Miami Condo. As the months went by it got harder and harder to reach Tarik Mese or Wallace Lawson, Owner of Zone 5. The business number has been disconnected. In August I finally spoke to Tarik and he informed me they were not able to fill my order and would return my deposit. September my lawyer sent a letter demanding return of the deposit and that it is civil theft according to Fla Stat. 772.11. The letter was returned undeliverable. read full review »
All American Outfitters
I ordered a sweatshirt previously from All-American Outfitter (over a year ago), and was completely satisfied with it, so I ordered another one recently. However, when it arrived in the mail, the heat press transfer had been put on the back of the sweatshirt, with an unwanted logo on the front (that I didn't ask for). I called and relayed my dissatisfaction to the owner, and was told to send the sweatshirt back to him (at my expense of course). Well, I'd already spent almost $30.00 for the initial sweatshirt, that arrived printed... read full review »
Sam Wexler Plumbing
First time I used Sam Wexler plumbing to repair a wax ring on my toilet. The charge was $150.00 for installing a $4.00 wax ring,which I was told would last 10 years. 8 months later the toliet is leaking in the same spot. I was told the work was only guaranteed for 30 days. Why was I told it would hold up for ten years. I am now told they will replace it again for the same charge. read full review »
Fingers Furnfurniture.comture
Be aware of this crook ! We purchased a bedroom set at premium price. However, what we received is the seems to be used one or return furniture. There are holes of screw at the back of the dresser & mirror, also there is big visible crack on the side of dress & bed frame. We contact customer service immediately after the delivery. They send service man to inspect one week later. In the following 3 weeks, we attempt to discuss the issue with manager at customer service but the manager was always unavailable. Every time we left message... read full review »
Ford Credit
Ford credit made a mistake and misapplied a payment and sent me a statement for $0.00 balance. The following month I received a bill for twice the normal payment with a late fee. They acknowledged that it was their mistake, that they discovered the error of the double payment weeks before notifying me and told me I had less than two weeks to make the payment or they were reporting it on my credit report and that there was nothing they could do. It was a frustrating and insulting experience. Finally, my husband got someone on the phone who... read full review »
Kenmore refrigidaire/ Sears dept. store
The refrigerator for a year and 10 days ,then we found out that it had stopped working. We called it in and one of the customer service agents said that it would cost us for someone to come out and look at it. She checked the warranty and said that it was out of warranty,I told her that it should'nt be going out already if we only had it for a year that it shoul've lasted a while longer than it did. We got it oct.18,2006 and it's already out in Oct.2007, and I find it to be unfair the way some customers are being treated by Sears, not being concerned about they're customers satisfaction. read full review »
sears, kenmore
We bought our frig in 2001 and for the past two years had to defrost the freezer every three months because the freezer drainager freezes and ice melts and drains water into the refrigerator. It is rediculous that SEARS MAKES products that is only good for only five years.
Make< Kenmore
Model, 70184001
Ser#, EL0721626
MFG date, 03-01 read full review »
Sobha developers ltd., bangalore
Sobha Developers Limited in Bangalore is well-known for building quality residential properties. Their reputation is wide-spread in Bangalore. And so, when we wanted to buy an apartment we chose to consider a Sobha property. We looked at several properties built by Sobha and were impressed.
After elaborate financial arrangements, we booked an apartment at Sobha Sunscape in July. We were in fact not ready yet and needed 3-4 weeks more time so that we could arrange for the initial payment. The sales-person assured us he would extend the... read full review »
Zoobler.com Napoleon wodd stove insert
Do not order from zoobler.com unless you read the fine print. If they tell you it will take two weeks for delivery it's more like a month. Their customer service will tell you anything just to get you off the phone...and of course they take your money at the click of "submit". read full review »
Roto-Rooter
To repair a popup leak, I was charged $241.95. This supposed to be a free estimate and yet he took everything apart. And than said it would be $194.95 which I thought was much too much to begin with but I said go ahead and repair it, because everything was taken apart. I guess that's the trick (take everything apart so not to leave it without a pipe on the bottom of the sink)the customer would agree to pay those absorbent prices. Then after he was all finished he hit us with well the labor was $194.95 and it is plus part and tax. That all came to $241.95.
DO NOT EVER USE ROTO ROOTER THEY ARE RIPE OFFS read full review »
ashley
my husband bought me an asley furniture set with the love set we had it only 10 mts and the couch was breaking i was doing my exersises on the floor and noticed the boards poping out and pushing out the staples i then felt underneath and the boards were comming out the bottom so i lifted up the cushions and my sofa looked like it was going to split in half,i called the place where i bought it and they said they would come and look at it so here comes this guy with a stapler he was going to need more then a stapler told him that on the phone... read full review »
Lazy Boy
We purchased a very expensive leather set from LazyBoy. After waiting months to recieve our furniture, and purchasing a warranty, the back of the sofa began to rub off. We contacted the warranty company and lived a nightmare waiting on them to arrive to "exam it". They finally decided to replace the piece (only after the salesman pushed for this) and then the replacement piece did not match in our livingroom.
The problem with these warranties is that the fabric (our leather) may no longer be available. If not, you have to... read full review »
Sears / Air Duct Cleaning
I had air ducts cleaned out on 10/25/07, furnace working great!! for approx. 1 week turned up thermostat (house did not get above 65 degrees) thought it was the thermostat, so i had a contractor look at it maybe put new one in. he said problem was all dirt from air duct cleaning was blown into furnace therefor shutting furnace down. Sears who originally cleaned air ducts claims they didn't do it and have promised me for 2 days they would look at it. as of today no one has shown up. I have children in the house they need heat. Sears if responsible for getting the furnace working again and they wont do it. Stay away from this company! read full review »
Definitive Custom Homes
Definitive custom homes of San Antonio, Texas built a home that has numerous major water leaks due to both plumbing and exterior construction issues. It took almost 2 years for the builder to correct other major problems like severely scratched windows and buckled wood floors. And the Major leaking issue has been ongoing which the builder has still not taken care of. This builder had been unwillingly to fix the major problems correctly. I would strongly suggest not considering the Definitive Custom Home builders as they make promise... read full review »
Tri-Steel Homes
On 01/23/2002 we paid Tri-Steel Homes of Denton, Texas a down payment of $500 to start plans for our custom home order number D058. On 02/14/2002 we paid $2460 for completion of our custom plans. On 04/05/2004 we paid $13,401.38 to build and ship all materials to our Colorado job site with balance COD. On 05/11/2005 we paid the final payment of $34,968.52 to expedite shipment because Tri-Steel Homes had a cash flow problem and this would assure immediate shipment. After many phone calls to President Jon-Reynolds and letters from our... read full review »
Leon's
My wife and I ordered a bed from Leon's for my daughter's birthday, and were told that it would absolutely be delivered on time (they had two weeks). When two weeks passed I called them to see if the bed had arrived, and was told that it wouldn't be in for another two to five weeks! I asked to speak to the manager, but he was not available. I was told that he would call me back, but he did so only three days - and several phone calls - later. The result? Tough luck. There was no apology. When the bed finally came in after a... read full review »
Express Locksmith - NY, INC
I had a lock placed in the front door of my apartment by this company and I was charged 360. Four days later I was locked out of my apartment because the new lock was malfunctioning. Being locked out I had no phone, no wallet, or any access to any internet connection. I was lucky enough to find a number for a locksmith who could open up the door for me (who again charged me 350). The initial company refuses to pay part of the charges form the other company since they state I did not call them. However, there was no way I could have called them... read full review »
Jim Walter Homes
Jim Walter Homes - www.jimwalterhomes.com
Jim Walter homes assured us that we could afford the payment... they proceeded to sign a contract with us and told us that they would be doing all of the legal work, including title search and deed... first, it took them forever to finish... the workmanship is poor... closed on our property without an attorney... i found out later that the title search was insufficient... the property was never probated...the property is not in our name... it is not our property... so we have a house sitting on... read full review »
Stainsafe Wickes
I purchased the stain safe warranty from Wickes Furniture for a sectional I purchased. Stainsafe came to my home because of a claim I made, and determined the couch needed replacement cushions. 8 weeks later I called inquiring about my cushions since they said it would take 4-6 weeks to receive, and I had yet to receive them. They said the claim had been closed since I, the consumer did not call to verify what the technician had already told them. They reopened the claim and said they would be sending out the cushions. I called 8 week... read full review »
BedroomKing.com - Gately's Family of Stores
March 14,2007 ordered and paid with credit card. Original ship date was to be April 26th, 2007. Kept checking, they kept changing ship date. Finally cancelled my order the end of June 07. Said it would take 10 days to receive refund. Then it became 3 wks because order was sooooo old. Never received refund. Reported to BBB of Colorado in September. Gately's has not responded at all... read full review »
Ortho Mattress
Ortho Mattress - www.orthomattress.com
We purchased an expensive mattress from Ortho only to have to replace it a year later because it was defective. They exchanged it and the mattress they replaced it with is not as comfortable as the one we had. We called within the required warranty period to have it replaced on a comfort claim. The gave us the run around for over a month and finally my husband talked to Terry who made an offer. He was upset and told he would call back to let her know. She said okay, and when he called back she... read full review »
House to House franchise
This company, based in Needham, Massachusetts, promises to be the "small job specialist" and offers a 100% satisfaction guarantee. My experience was that they do not follow through on either. The workmanship was absolutely horrible. All jobs I hired them to do (jobs they assured me would be no problem and well within their expertise - removing wallpaper, painting, fix a leaky faucet). None of the jobs were done well at all (many look worse) and it took several frustrating phone calls to finally get them to come out to our house again... read full review »
Leon's Furniture - Canada
Leon's Furniture - Canada
www.leons.ca
Credit Scam - Don't buy from Leons Furniture!
In 1996 I purchased a new Washer and Dryer from Leons under the don't pay for a year event. I paid for the washer and dryer in full before the year was due.
Between 2002-2003 someone had called me from an agency stating that they had taken over all of Leon's accounts, and they wanted me to provide proof of payment for the washer and dryer! I stated that my records (now over 6-7 years) were destroyed and I could not... read full review »
Sears / GE Microwave Oven
I bought this Microwave Oven along with extended Warranty last October. It is broken in August 2007. I called them immediately and they said some one will call and schedule an appointment to get it repaired but no one called. After repeated calls and escalations end of September a very nice technician showed up and said it needs some part that might needed to be ordered. it is over six weeks now and I am still calling Sears every week and no one is able to give a status. How can an American family survive 3 months without a Microwave? ... read full review »
Gray's Gas
My husband and I purchased a house in July and before closing we needed the furnace to be inspected. Gray's Gas in Greensboro, Md. inspected the furnace and gave us a formal letter stating that it was in working condition. Several months later, it got cold outside and we needed to turn on our furnace and it did not work. The service supplying our propane checked out the furnace and they said that it was never hooked up to be checked by Gray's Gas because several parts were missing or faulty. They said that if we did turn our... read full review »
Eureka Forbes - Aquaguard Inova
I am a eureka forbes - aquaguard inova owner. I have asked the helpline 39883333 to dismantle from my rented house and reinstall at another residence and they have issued number as SH-26/5 and SH26/7. After 10 days also there is no response and when i am calling helpline they are replying they will send the person immediately. But- they does not know the meaning of "immediately" and even on 6thNovember it is unattended and we are paying heavily on rent since october 31st, 2007. On calling the service office in Sanjay Nagar, on No... read full review »
Sears / A & E Factory Service
The heating element on our Maytag Neptune dryer stopped working. It has taken 3 service visits and multiple parts to have them tell me that they don't think the dryer is the problem... they say there isn't enough electricity coming out of the outlet to power the heating element. Funny, there has been enough for 2 dryers in the last 13 years! Why couldn't they figure this out of the first visit? I would have saved $160 in service calls and probably the same amount in parts... read full review »
Sears / Kenmore Appliances
In April 2006, we purchased three Kenmore Appliances to receive a 20% rebate. We did not purchase any extended warranties because I do not believe in them. I believe a product should be made to last but I have been proven wrong. First of all, the dishwasher needed to be repaired after less than 13 months BUT just enough time to be out of the one year warranty. The seal on the motor broke - I sure that didn't happen overnight. We were forced to pay labor but not parts. Sending a letter to Sears was never answered ... what a surprise. NOW -... read full review »
GTXpress / GT Media Inc
I purchased their item and I was told I would receive a 2nd GTXpress for free. Then I was charged $80 in shipping fees. Now they keep charging my bank account every 2 or 3 months. This company will bill you for NOTHING, AGAIN AND AGAIN. DO NOT BUY FROM THEM. The bank says I have to prove they didn't send me anything else. read full review »
Furniture Bazaar - Baner
We purchased a cupboard from Furniture Bazaar - Baner.
On purchase we were for some reason told that a full payment was required upfront. I wasn't happy with this but went along. A couple of day later a delivery was made - however the assembly now requires another appointment, which was not mentioned in the sales talk.
They need to be a little more clear about the installation process. read full review »
Van's Heating and Air Conditioning, Inc. - Green Bay, WI
Van's Heating and Air Conditioning, Inc. - www.vansheating.com
If your furnace needs a tune-up, call a professional but avoid Van's Heating.
Van's advertises a $89 furnace tune-up. Within five minutes of their arrival, they will try to sell you a new furnace.
The technician pulled a part out of my furnace and told me that the manufacturer was replacing certain parts under warranty. He indicated that there would only be a labor charge. I asked how long it might take him. He indicated that it would not take long... read full review »
Sleepy's - Fairfield, CT
TRUST SLEEPY'S TO REPULSE YOU
I spent $1700 and four months of my life on a single transaction with Sleepy's. I learned A) New Jersey fined this company for its business practices, B) New York state is doing the same, C) the NY BBB has a long rap sheet on Sleepy's and D) Insomnia is the product we bought from Sleepy's.
Over four months I had to badger and beg this strange company:
please deliver the bed (15 times, why didn't they deliver it (four times), why didn't they call me when they knew they... read full review »
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