HOTEL COMPLAINT My name is Grazia Paoleri. I work in India for the Italian Non Governmental Organization CIAI, in partnership with several Indian NGOs. I’m in India specifically for the relief and rehabilitation Tsunami project. Periodically the colleagues come to India in order to supervise the activities. Also the representatives of the donor’s agencies come to India in order to attend the inaugurations or the special functions. Usually I book the room in Breeze Hotel, Chennai, for my colleagues and for the guest... read full review »

My wife needed to travel urgently to her dying mother. We booked a flight about 6 PM PDT on 5/9/07 on Cheapoair's website. Total cost $1,276.20. We received an email and called Cheapoair's number 212-478-0335 to provide confirmation at ~8 PM PDT and then again at ~11 PM PDT to ask if everything was ok. I was assured everything was ok and my wife’s reservation was ok. No one ever call us. We arrive at the Sacramento airport 6:30 AM on 5/10/07 and United could not accept my wife’s reservation, there was no ticket... read full review »

My mother, two sisters and I stayed in this hotel for a weekend in April. We were there two nights and it was still too long! When we arrived the employees in the lobby parking area were rude and told us to move even though we were parked right next to a sign that said "15 minute parking-check in only" and checking in was exactly what we were doing. When we got into 2 bedroom suite it was so disgusting that we had to call to have it vacuumed and one of the tubs cleaned again (there were crumbs all over the floor and hair all over the... read full review »

Copy of the letter I sent to YMT: To: Your Man Tours (YMT) CC: Frommer's Budget Travel, ASTA, USTOA You post the positive reviews... how about a negative & what you did to resolve it? I just finished writing the BBB about my mother-in-law's experience with your company (Your Man Tours) - in the process of posting on http://www.complaintsboard.com/ as I write this to you. I have copied this email to Frommer's Budget Travel, American Society of Travel Agents, and United States Tour Operators Association - all... read full review »

I work for a company based in New York City called Pioneer. Our company provides free and low-cost transportation from New York City to the New York State prisons for women and children who have loved ones who are incarcerated. On father's day we did a special that would have sent almost 400 children who have incarcerated parents upstate to see them for free without paying the high prices of public carriers like greyhound. We booked the buses through a company called the Bus Bank and they billed us for $4,000. However, they... read full review »

The above named company, (whoever they are), took $59.95 out of my checking account via my VISA check card. I don't know who they are or how they had access to my account. read full review »

From the moment we stepped into the Resort, we were offered low class service. Once we arrived to the room, it was filled with worms over the kitchen, and bathroom floors, even on top of the beds! We then went to go complaint to the managers and they did not want to offer us another room, they were considering us crazy and that we were the ones who brought the bugs in the room. After a great argument, they charged us double a night to stay in the ONLY room supposively available. When we arrived at the room, it looked clean from a far point of... read full review »

I am writing to you to share my most recent and my last experience with Days Inn. I went on line to trip rewards as I usually do to book. I booked six rooms at the AARP rate. I went to submit and accidentally hit the prepay button. I admit that is not what I wanted to do, as my family was each going to pay for their own room. I immediately called the hotel; Days Inn at 20th and Market in Chattanooga, TN, and was informed that I could pay cash for each room upon check in. However I was bound to all six rooms and if I did not use them they... read full review »

I traveled to France last November. I had bought my tickets in April 2006, well in advance. A month before my departure, I was notified by the travel agent that my return date had been changed to 9 November instead of November 8, this with no reason attached! The airline warns you that if you decide to change any dates of your trip an additional $200 per ticket will be levied. So, following this principle, it is only normal that they should compensate a person when THEY MAKE THE CHANGE! I've contacted the company but no one has thus far... read full review »

To: Carnival Cruise Paradise, We sailed on the 6-1-07 weekend, I played bingo in the Normendy room for the grand prize to be a cruise giveaway. I won on card number 91695. The numbers would be B 2,5 I 20,23 G 50, 57 O70,62 this makes the letter X. The last number called was B2. They said they could not give the cruise to , two people so what they did was the next ball out of the machine. It was to be who would get the highest number. Well the person on stage said since the other lady got to the stage first she could have the... read full review »

Mike at Resort Locator International, Hudson Beach, FL was paid $399 to list and sell a property in November of 2005. In July of 2006 when I called he said he had 2 people interested and needed $600 for closing costs. I'm embarrassed to say I sent it. Now his voice mail box had been unable to take any more messages. read full review »

I have recently booked a vacation with Expedia.ca to Disney world, figuring that I got a good deal and how hard could it be? Boy was I WRONG!! There have been nothing but miscommunication, delayed responses and worst of all very RUDE customer service people. I have been treated and spoken to by a "customer service person" like I did not have any comprehension of the English language and helping me was a waste of her time. I have lodged an e-mail complaint and have spoken to a Manager, only to hear nothing... Not even a SORRY. I... read full review »

To: Expedia Support Staff, I have made numerous attempts to get some type of response from Expedia only to be told that my last submission was sent as an attachment which could not be opened for security reasons. In August of 2006 I booked reservations for a trip to Cancun. My itinerary # was 117257320831 departing Hartford, CT on 19-Feb-2007, returning on 26-Feb-2007. My package was to include the "senior Program/ Senior Upgrade. I was under the impression that "all inclusive" included travel to and from the... read full review »

To: Star Alliance, I am writing to report an incident my wife and I had involving Croatian Airlines from Sarajevo to Rome via Zagreb. We had purchased tickets from an accredited travel agent in Sarajevo, " V.I.P Travels", to fly to Rome (FCO) on a Star Alliance carrier for April 27th. The ticket indicated that the Croatian Airlines flight was flying over Zagreb and connecting directly to Rome. To double check, our agent called Croatian Airlines to make sure my wife, who is a Belorussian citizen, would not need a transit visa... read full review »

I am writing about the REAL INCIDENT that happened with me and 35 other passengers who were CHEATED by the Private Travel called Paulo Tours and Travels. I had gone to Goa with my friends during the long weekend (28th Apr '07 to 1st May '07). We had planned our journey very well. For ongoing journey we took KF flight. While returning we thought we will take a Volvo and book from Bangalore itself as we may not get tickets being long holiday. So we did our research in the internet and found that Paulo travels the exclusive tour... read full review »

VIP Travel Reservations - Port Orange Florida I paid for one of those super vacations... come visit Florida and get a free trip to the Bahamas just for taking our tour. I went to both of my Florida tours and got my paperwork in order. I paid $45 for the form to request my "free" vacation paperwork. When I received my paperwork it was unbelievable how many rules and regulations there were. It was date stamped 12 April and I didn't receive it until the 20th of April and it had to be back to them by the 30th or I voided my... read full review »

Was traveling by jet airways to kaulalampur from mumbai on 10th June 07. I was traveling by business class. I was given mumbai-chennai-kaulalampur routing. When flight landed in chennai, there was no announcement on what should transit passengers do. I inquired and landed into the international airport at 7.45 p.m. There was not a soul of jet airways staff. I dialed the mumbai customer service who gave me few chennai numbers. I tried some numbers of their chennai office and i could not connect to single number. I was left sitting there... read full review »

I used travel frequently from Chennai to Kerala sometimes with out any reservation ticket. The General Ladies coach in Tvm Chennai trains are horrible and the ladies are traveling inside breathless without even having any space to keep legs on the coach. The travel is terrible during the festival seasons like Pongal, Onama of both states because students and working women travel mostly this time. Quarreling between ladies of societies are common during this time and the 12-14hours all your sin is to be washed off . I am sure one lady traveling... read full review »

We booked a vacation through Frontier Vacations to Cabo San Lucas. Upon arrival, the hotel would not let us check in because Frontier had not provided the proper paperwork. We spent 3 hours trying to check in. Although we had already paid in full, we then provided another credit card to obtain a room. We originally booked an ocean view room, we were placed into a room looking at a construction site. We attempted to reach Frontier by telephone (long distance cell phone from Mexico and by email). No response was received. In order to obtain... read full review »

To: Indigo Airlines, I was booking a ticket on 4th june '07 for Pune to bangalore dated on 2nd July. After clicking confirmation button i got the message as - Sorry, but one of the flights you selected is no longer available. It's annoying, but it happens. Your card has been pre-authorized for the booking amount but has not been credited to yatra. This amount will be reversed at the earliest. We are sorry for any inconvenience this might have caused. For further information please contact our call... read full review »

I bought a ticket for travel on 28 Nov 2006. I had to cancel this ticket then due to sudden emergencies. I was told that the ticket is in O&V category and I will loose INR 500 towards converting the ticket for use before 2nd Oct 2007. I contacted them now for a ticket for travel on 25th Aug 2007. While the telecon confirmed the availability of a lower fare, I was surprised when I went to get the ticket from the city office. Now the fare available for travel on the date is lower than the earlier fare. Jet says that this cannot be taken and... read full review »

I booked round trip Delhi -Chennai-Delhi Indian Airlines tickets through Yatra on 20.05.07 payment by credit card, neither I have received the paper ticket nor PNR numbers of both flights to print the tickets.Booking ref. is VB4FK7. Dates of flights are 8th and 17th June 2007. [email protected] not responding. H.K.Chaturvedi Advocate Agra read full review »

What ever happened to the customer is always right? I recently stayed at the Laquinta in of Crossville and was very disappointed. The indian lady who waited on me was not very professional and or friendly to me or anyone in my party. I had been quoted a rate only to arrive at this hotel and find out that they had increased it by 10 dollars, had me booked into a king room after I had specifically asked for a double due to the amount of people in my party and then wanted to charge me 10 dollars for a rollaway after it was their mistake I had... read full review »

This is the parent company of Royal Holiday, which BookIt and others send clients to. Beware of Mexican timeshares: There is a United States State Department warning against buying Mexican Timeshares. Please be advised, banks and credit card companies should not be assisting companies like Royal Holiday in these purchases. http://travel.state.gov/travel/cis_pa_tw/cis/cis_970.html#real_estate REAL ESTATE AND TIME-SHARES: U.S. citizens should be aware of the risks inherent in purchasing real estate in Mexico, and should exercise... read full review »

Booked Kingfisher air ticket through Travelguru from Mumbai-Chennai-Mumbai. When I reached early morning Kingfisher airport officials told that my ticket was not confirmed. I could not attend training at Chennai and lost my traveling expenses. Travel guru should give me full compensation. read full review »

I booked a passage New York- Delhi- New York for my son Mrigank studying in India using Make My Trip, the carrier involved is Finnair and the reservation code is YYWL62. My Credit Card was debited twice for the price (USD 991). After following up a number of times Make My Trip refunded a part of the excess amount realized but are not responding to my mails for settling the balance amount- being the exchange difference (as the dollar had depreciated against the rupee which is the billed currency for my credit card). I have claimed the amount... read full review »

A complain has been made to general manager commercial kolkata, two tickets were booked ticket no 05822065899004 and 05822710878573 from Bagdogra to Chennai datd 02 Dec06 by fight noIC722 AND IC765. I would like to bring to your notice that: 1. I did not get the stretcher facilities for which the fair was charged. 2. My ailing wife Neelam jaiswal was given separate single sit no14A and 13B sit was alloted to me. It is not understood that the facilities were not availed as doctor had mentioned that the patient was fit to travel in... read full review »

We are writing this letter to you in regards to our being “downgraded” on our stateroom on the Pride of Hawaii, July 10 through the 17th, 2006. In January 2006, while looking at the NCL website, we found out that the new ship, Pride of Hawaii, was going to start sailing during the summer of 2006. We thought it would be an exciting opportunity to be on a new ship. We also learned on the website that we could get a category BB stateroom for the price of a DD stateroom, plus $50.00 onboard credit, as they were having a special... read full review »

My wife and I have experienced problems with Shell. We feel we were lied to and sucked into buying a timeshare. We purchased 4500 at the Legacy in AZ. First they sit you down and tell you how the cost of hotels will go up each year. Then they tell you how your timeshare is a "great investment." The cost will save you thousands over the years. They tell you the maintenance fees will never go up. The brochure we have even says the cost of your timeshare will never go up. The sell you on good investment. We are paying $340 for the loan... read full review »

I tried to contact etour and travel to cancel a package deal but every time I tried the wait was too long or the phone was not in service. I e-mailed them and no one contacted me back and I would like a refund on the deposit I put down which was $98. read full review »

Be Careful At the Indian Airports, this is a well organized conspiracy by Indian Immigration, Police, Customs and Air India staff with networking at all the Indian International Airports. Be watchful when ever you give your passport to Immigration/ Customs/Air India staff. The pass port can be easily tampered and can create trouble to you. They have found easy way of making money from NRIs. This is the way it works: At the time of the passenger's departure, if the passenger is not looking at the officer while he is stamping the... read full review »

Believe all theses stories on here Bluegreen Corp is a scam and thank god I didn't fall for the whole resort/points combo. I did fall for the sampler pack that ran me 895.00 for 9,000 points, and I am the owner of a big pile of crud.I was able to file on my Visa card(yea Visa!!) a fraud charge and recoup some of my money.I also contacted the Better Business Association and filed a complaint with them on this awful company.All the stories are the same, offer you something to get you in and super sell, then when they have you or you escape... read full review »

I paid $1,410.00 to list 2 timeshare properties April 10, 2006. They have stopped taking or returning my calls. I don't see them listed on their website. read full review »

1time do not allow cancellations! Their discounted rates are not worth the risk! The policy is not made clear on the web page or in the contract (my point of view). I am R2700 out of pocket. I feel I'm a victim of false marketing. I will be more cautious next time I reserve tickets with any airline (this is the first time I have ever had a need to cancel). The details: I booked a flight with 1time and was impressed by the ease of use of the web page and the price. Unfortunately when I no longer required the use of the... read full review »

I was trying to book a ticket for my friend from Bangalore to Pune. I used my HSBC credit card for this. I entered all the values and got blank page. I thought transaction is not successful. My friend booked using another card. I got a statement of Rs 2000.00 from travelguru.com. I contacted travelguru and my bank. I didn't get any response from travelguru. I came to know one of my college also had same issue. read full review »

I was robbed on April 19th. My car was taken from my garage and things of value from in the garage. I contacted AAA within a hour of finding out I was robbed. And was told to talk to two different representatives one for House Ins. & one for the car. First, I was very impressed with their interest and what I had to do. But when I called back with questions two days later. I never received return calls. Now, 40 days later I still don't have my car back from the body shop and my rental car was do back on the 30th day. So, now... read full review »

My mom has worked for this Motel for over 20 years. She has never once companied about going places for meetings or classes. Now this regional manager comes in and says she is not doing a good enough job for them and fires her. I think maybe someone should look at this man (or so called man)and see if he is doing a good enough job for this company. I and my family and friends will never stay at a Motel 6 again. I will tell everyone about the unfairness this motel is all about. Thank you for your time, Tina read full review »

Initially, my boyfriend and I booked Hotel Sandos Caracol but decided to change to a different one after a fire burned down 2 of the bars. As soon as we found out about the fire, we contacted our agent, which took us forever to get a hold of. When we finally reached her, we expressed our concerns about the hotel. Surprisingly, she was clueless about it. So, we just asked her if we could change our hotel and she was okay with it. She verbally informed us that there will be an additional charge of $300 for the new hotel - w/c was okay... read full review »

My family was scheduled to take Delta flight from LAX to HNL on 5/18/07 at 8:15AM for our Hawaii vacation. We were at airport 40 minutes before the departure time. I cannot checking to get boarding pass on self-checking machine, I was directed to the Delta direct counter, where they told me that we missed plane and there was nothing they can do to help me to get on this plane. Instead, they tried to book me with next plane with triple the price. I was so mad, they refused to issue the boarding pass to me 40 minutes before departure time. There... read full review »