CATEGORY: Travel
Accor / Motel 6
Seaside, Oregon, Motel 6 manager, Lee Judson, put my disabled, senior citizen wife and me on his Do Not Rent list simply because I complained about a substandard room and possible evidence of bedbug infestation. Franchisee, John Wolf, Portland, Oregon, is doing nothing about it. Accor North America Georges LeMener's customer service said 4 months ago they're sending out a team to check on it, and Accor HQ in France apologized and said we could rent at any of their facilities worldwide, but Judson remains adamant. read full review »
Indus Air
Inquiry is about how to get my money back from an Indus Air purchase. The following are details of my booking:
Booked tickets online via credit card for tickets to Mumbai to Chandigarh return. Dates were 4th April till 8th April 2007. 2 tickets were booked. No contact was made to inform me that the airline had cancelled all it’s flights. We had to book other flights due to this. No arrangements were made to refund my money. I have tried to call all there numbers on the website but none of the numbers go through. There's no... read full review »
Air Jamaica Airline
To whom it may concern,
Traveled from New York to St.Lucia on August 20, 2006 and was missing a suitcase. I reported the matter to the lady in charges. A report was filed and submitted giving the necessary information needed and verified by a JP.
I received a letter on Nov. 8, 2007 acknowledging the receipt of my correspondence and an apology for my inconvenience. I submitted boarding coupons, boarding passes and other relevant information.
I also emailed the customer relations department who referred me to the customer service... read full review »
Parkside Inn and Suites
My son in law and daughter and there two children saved to take the girls to Disneyland. They checked in to their hotel and the carpeting was wet, it was shampooed before they checked in they have a 10 year old and a 17 month old. Do you really think this is appropriate for a expedia room? If you could get their money back it would be greatly appreciated. read full review »
Greyhound Buses
In light of global warming it is disgusting to see the Greyhound buses idling hours on end. I live behind a Greyhound bus station and there is a big sign in the station's window asking the bus drivers to turn off their buses. This does not always happened. The continuous idling disrupts my sleep and the exhaust filters through my windows often setting off my fire alarm. I have complained about this before, but nothing seems to stop the bus drivers from leaving their engines on. We have even had confrontation with the drivers when we have... read full review »
K.S.R.T.C
I am using KSRTC services daily from Silkboard to marathalli.
The ticket fare is just 8 or 9 depending on the type of the bus . but the remainging change they dont give usually. Today I asked the lady conductor in the bus no fa599, KA01 she told i will give u at marathalli but when i asked in marathalli she told me i had no change then I told her dialy ur conductors are doing like this only u did the same thing then she scold me in kanada she really scold me badle and she beat me with her cash bag then i told her move back very seriously... read full review »
United Airline / Priceline.com
I purchased airline round trip ticket to Ohio and the flight was delayed and canceled. So, I did not take my trip. I was told that I could not be reimburse my money back. First, I was told that if I call the airline back the next day they would give me a future flight the day I choose. They tried to put on a flight with Continental Airlines but they were full and had no more seats, then around 8:00 pm they said that they had a flight at La Guardia Airport that departs at 9:15 pm but they said that I might not make it because I was at United... read full review »
E Tour & Travel
They called me at home to tell me that I WON a trip to Orlando Florida and all I had to pay is $398 dollars. I was unsure that I should give my credit card over the phone. I asked her if I could get her phone number or internet site where I could purchase the package. She got totally irate and very pushy. She kept on demanding my credit card number. I told her I did not feel comfortable giving my credit card information over the phone. She responded that she did not want to me and my family to come to Florida. She then hung up on me. read full review »
El Cid Resorts - Mazatlan
My mother, step-father and I were "invited" to a time share presentation while in Mazatlan.
The presentation was given. When my step-father said no, they turned to my mother. When she said no, they turned to me. When I said I couldn't commit to this right then and there? The insults began. They asked my mother's age and proceeded to insult her parenting skills or lack thereof. They then asked my age and called into question my parenting skills. These two guys, (one named Mike, who's father is the president of... read full review »
BookIt.com
After finding a travel agency to book travel for 21 members of my family, I learned about BookIt.Com. In the end, I booked my immediate family of 7 through BookIt.com because they were able to get a better rate. The other 14 members stayed with the other travel agent. I wish I had too.
The short story is that once you book your travel and they get your money, they are useless to you. They don't send you any travel documents (you have to navigate their website and print everything on your own), and I found out the hard way that... read full review »
PetsUnlimited
I signed up in May of 2006 with a free account. I kept getting messages that there were people trying to contact me with information about Pekingeses to sell. However, I couldn't see their information until I paid the $14.95. Once I paid the $14.95 I tried to contact those who had apparently tried to contact me and they never replied. I kept trying to seek out other puppies and the ads were so old that the puppies were always gone or the people never responded.
By this time, I gave up and went to another website where I wa... read full review »
Karnataka State Road Transport Corporation - KSRTC
I travel occasionally by KSRTC (Karnataka State Road Transport Corporation) and it was a welcome relief that they started offering online booking service (www.ksrtc.in). However its sad to see that they have absolutely no customer service contact (no telephone number and email id for refunds bounces back!). Recently while booking tickets due to some problems on their server my credit card was charged though the tickets were never booked.
Now the fun of the situation is that there is no way to contact them!!! Now I am calling my bank to... read full review »
Flora Springs Hotel
Just about a year ago my best friend and I stayed at the Flora Springs Hotel. We each had separate rooms, and the rooms really were beautiful, however it still became the absolute worst vacation of our lives. There were several minor problems like sporadic room service, and terrible odors in one of the rooms, but the other problems were criminal. First a man claiming to be, and in the uniform of hotel security tried to enter my friend's room at four in the morning scaring her to death. Next, a volcano erupted nearby causing the... read full review »
Emirates
On the date of 26/04/07 on Emirates flight... traveling from Dubai to Birmingham. I regret to inform you that while in flight I was struck by one of the metal food trolleys. It hit me in the side of my face with some force.
The flight assistant was apologetic & offered me a drink. I was shuck up by the blow. I had a little blood on my top left lip, so I sorted myself out in the toilet. In the mirror I could see swelling in a line down the side my face & I was cut on the top lip.
I received advice to take some picture of... read full review »
EasyJet
When boarding at Gatwick I was charged twenty five pounds because my luggage weighed 5kg over the maximum weight of 20kg. I find it completely unfair that there was no pre-warning of the maximum weight. There were several other passengers who were also forced to pay charges and whom were all also unaware that the maximum weight of luggage was just 20kg. Incredibly, there is a sign which reads " weight restrictions apply within reason". I do not believe that a twenty five pound charge is reasonable for 5kg. If Easyjet wish to be so... read full review »
Camco, Inc.
I feel like the condo management company mislead me. I went to ft walton visitor center web site, which is what I always do because I assume they will advertise only reputable companies. I like the out side of the condo but I wanted to see the inside... The rep I initially spoke to adv their web site was new and they do not have any interior pictures, she directed me to another companies site and adv to look at one of the rooms they handle and the room she is giving looks just like it. WRONG if I had saw this Condo I would not have booked with... read full review »
FlyGlobespan
I am writing to inform you about the policy of Globespan, Scotland’s award-winning airline. I first flew with this airline about thirty years ago and was delighted when they increased their direct flights from Scotland to Spain. However, I am afraid that the rot has set in and I would like to warn other potential fliers. Reading the conditions carefully, it can be seen that the company reserves the right to re-schedule, cancel or amalgamate flights and add any extra stops. Additionally, the responsibility for checking any modification... read full review »
Country Club India
We took a membership in December from the marketing executive called Deepa. She used to call us everyday to take membership. Now after we have upgraded the membership and we have already paid half the amount we have still not received Allotment letter. She never picks the call even if she picks she tells she will find out and call back. It is more than 2 months she has called. Today when I called her colleague picked the call and told she won't come to office 2 days since she is not well.
I tried calling her Manager even he did not pick the call. Very Very irresponsible. I am planning to go to consumer court if there is no refund made to me. read full review »
Paulo Travels and Jabbar Travels
I am writing about the REAL INCIDENT that happened with me and 35 other passengers who were CHEATED by the Private Travel called Paulo Tours and Travels.
I had gone to Goa with my friends during the long weekend (28th Apr '07 to 1st May '07). We had planned our journey very well. For ongoing journey we took KF flight. While returning we thought we will take a Volvo and book from Bangalore itself as we may not get tickets being long holiday. So we did our research in the internet and found that Paulo travels the exclusive tour... read full review »
Creative Travel
My complaint is the rudeness of the owner of Creative Travel. When I called for information, he swore at me using the F*** word. He has never apologized, but yet he sent me a catalog for future trips. As if I would ever travel on his bus again. read full review »
Cruise.com
My complaint is about a company cruise.com I have never been so annoyed and displeased with a company as I am with this one.I was quoted a price and told that it was canadian funds only to discover it was US funds this is not where it stops when I tried to contact them I was continuously put on hold 25-60 minutes, when I tried to pay they told me the original invoice didnt include a 90.00 document international package when I tried to complain they disconnected me and I had to wait again.
Ill pay the charges and I will tell everyone be careful of these sliders, your going to get the run around big time. read full review »
Nokia Care HCL Infinet
I have given my nokia n70-m for repair in hcl infinet in bangalore in infantry road and those people told me that we cannot repair it.and so we will replace you with a new phone and for that those guys took me around 2 months and i finally got it on 3rd may and they gave me a lod phone they didnt keep up their promise and even the replaced phone was not working properly so i again went to hcl infinet and they didnt give any response and after all to give me job-sheet they took 2 - 3 hours and again we need 15 workings days to repair ur phone so i have waited already for 2 months an i cannot wait any longer so i am going to the consumer court... read full review »
Accor - Suitehotel - Rouen
Visited the Suite Hotel in Rouen in March 2007 with my 83 yo grandparents. When we arrived the hotel wasn't finished there was no parking, even though the website boasted secure on site parking. The best that accor could offer was another of their chain of hotels for £300 extra!
Complaint sent in after visit and all we got was an email saying that they were pleased that we were satisfied with the way that their staff handled the situation and that we were offered alternative accommodation which we where happy with!! - No... read full review »
KSRTC
I often book e- Ticket throw' KSRTC online website and travel within site. on 09.04.07 i booked one ticket and while booking transaction could not complete after release of payment from internet banking. It again happened on 28.04.07 twice.
My complaint is against poor response from KSRTC and Secondly there is no icon for refund of such failures. It is further surprising to have a such website at international software/silicon city like Bangalore. This shows poor vision of corporation and its administration.
Thanks for allowing me to express this. read full review »
APSRTC (Andhra Pradesh State Road Transport Corporation)
I travel by bus between the sector chennai - hyderabad at least twice a month.
My preference is GARUDA services from Imlibun which departs at 8pm. My journey on 1st may is the most horrific travel I have done in recent times. (SERVICE No new 1326, seat no 31, AP 11Z 3248)
Firstly, I was there at the Volvo passenger waiting area at the Imlibun bus stand at 7.30pm. The place is not well maintained, the AC does not work. It was poor maintenance knowing that the summer has set in.
Secondly, the bus was late by one hr behind the... read full review »
Hotel Konkan Express in Pune / Sodexho Pass Services (I) Pvt. Ltd.
Myself, Amol Warty, living in Warje in Pune and working with a reputed Limited company in Pune.
Myself with family had gone to Konkan Express Hotel for a Dinner on Sunday, 29th April 2007.
After completing the dinner, I gave one of the Sodexho Exclusive GIft Vouchers which the company had given to me as a token of good performance. The List of the Affiliate Directory with the Booklet mentioned Hotel Konkan Express as one of the affiliates. However, I was surprised when Mr. Zahoor at the Counter of the Hotel very flatly said that he... read full review »
Travelosity / Yahoo Travel
The company is Travelosity and Yahoo Travel. They get my vacation plan to Disney World all screwed up and I cannot cancel or change the plan. Hold times for hours - I was told at one point the hold time was 4 hours. I was on hold for an hour on one phone - switched to another - got someone who was not authorized to help and then put on hold for 1 hour before I hung up both phones. Hidden fees, long hold times, poor service and failure to admit mistakes - avoid! read full review »
Long Island Marriott Hotel
My fiance and I stayed at the Long Island Marriott and I'm sorry to say we were very disappointed with the accommodations. During the first night the room was very warm and although the thermostat was set to 65 degrees, the room failed to cool down. I reported this to the front desk the next morning on our way out and I was told that someone would fix the problem while we were gone. When we returned that afternoon the windows in our room were open and the air-conditioning system was turned off. In addition, it was obvious that the room... read full review »
Motel 6 - Fairfield, CA
As I was showering, (6pm) a woman from management came in the room without permission, and claimed that she was changing the towels, even though there already was enough. I came out of the shower, and she ran out the door. She was not in a housekeeping uniform. I saw her go back to the main office. It was clear that she tried to steal my bike. Also, the price is now $85 a night. That is just overpriced! read full review »
Staples - Stroudsburg, PA
Staples and H.P. ripped me off... on the purchase for a computer bundle in 2004. The offer was for a "rebate" of $ 100 dollars. They couldn't locate anything pertaining to my purchase... but sent me spam about my new computer. I blocked their site from my computer and will never set foot in Staples' store again, as far as H.P... the computer has been very reliable but doubt if I will ever purchase another H.P. product.
I won't buy anything with a rebate.
Best regards,
C.B.Smith read full review »
AirDeccan.net
Hi this is regarding the bad service rendered to all the customers on refunds and customer service for the tickets purchased for air deccan flights. There is no response from these executives once you ask for any service after the payment is made. They keep telling us various excuses for blaming their inter departments for not providing the service. I was later broadcasted through various media that air deccan is cheating customers through over booking, which was denied by airdeccan, i really hope that this is not true, they have claimed, they... read full review »
Great Vacations CLub / Ventas Riviera Maya / Mayan Palace
I have had trouble with an affiliated organization to the Mayan Resorts known as the Great Vacations Club (GVC). This is the final step before you are I signed the contract November 28, 2006. I canceled by telephone (calling the GVC Texas Customer Service office) November 30, 2006, well within the five day cancellation period allowed by Article 56 of Mexican Consumer Protection Law. However, GVC made up lies about how the free massages I was given at the resort as an incentive the day I signed actually activated the contract immediately and... read full review »
Fairfield / Wyndham Resorts
We also bought "points" from Fairfield Resorts and are the victims of their lack of properties... It is impossible to get any time that is convenient with our work schedule... What a disappointment. Something should be done by the Gov't to regulate these people!! read full review »
Park Royal
This hotel belongs to Royal Holiday. Beware, they will try to sell you a membership. Research Royal Holiday before going on your vacation to a Park Royal hotel in Mexico. If you do a search with Royal Holiday fraud, or Royal Holiday complaints you will see the pattern of deception this company practices. By going to Park Royal, or one of the other resorts owned by Royal Holiday you are stepping into a marketing trap. If you read this information first, you can enjoy your vacation and avoid the presentations, and offers that seem too good... read full review »
Expedia Travel
I booked flight tickets three month ahead of my trip from Expedia.com. Without any notification, they changed one of my flights from one stop to two stops and added three hours longer fly. We found this out only days before our trip when we were checking the trip info from the website. We have to call them many times. Only after many tries a supervisor talked with us and they refuse to give any compensation for the change they made.
It is a very bad example of how they treat their customers. Please be aware that you may not get what you... read full review »
Buccaneer Beach Resort - Jekyll Island
Buccaneer Beach Resort - Jekyll Island had very bad stay there and nothing was done about it. Put my family right in the middle of a collage group, 2 nights of up until 3 or 4 in the morning, many complaints, asking to move to another room and asking for a refund, nothing was done, just wondered how i can get this information out there. read full review »
Certs, Inc.
This is the biggest scam incentive company ever! If you send in a bank cashier's check or money order instead of a POSTAL money order - the certificate is canceled. NO second chances. And - if you send in all the requested documents - they lie blatantly and tell you that you didn't even if you have proof. Please avoid this company - they will find a way not to honor their certificate! read full review »
EasyJet / Alicante Airport
I have traveled all over Africa and have found myself in all sort of delicate situations. But my Alicante airport incident gets first prize. On Friday 30th March 2007 I attempted to check in at Alicante airport on my way to Geneva. I was 2 kilos over weight and asked to take out any heavy object from my suitcase. I asked if it was possible to make an exception since I had no hand language. I received a firm no. I realized that the check in employee was not at liberty to take that difficult decision. I did not insist but asked if the manager... read full review »
Sam's Club / Vitamin C 500 Chewable Tablets
I recently purchased 300 count vitamin C chewable tablets from sams club, upon inspecting the ingredients I was shocked to find these health supplements contain the sweetener ASPARTAME, yes I realize ASPARTAME is much cheaper than other sweeteners, It is also a proven poison. It has caused cancer in laboratory animals. Its very scary when you buy something for your families health and it has this crap in it. I will spread the word. And may be other unsuspecting folks should read the book about aspartame I believe it is titled "SWEET POISON" read full review »
RCI
RCI called early one morning, 1/07, to tell me my membership had expired 9/06 due to my previous payment, made over a year before, [paying it through 2009] being rejected by my credit card company. I asked how could this be as RCI had my card number on file and I always keep the card balance at zero. They told me RCI probably transposed a digit and that's why it was rejected. I had recently sold my timeshare and RCI membership to a friend, who was out of the country on business for 5 weeks, so was worried he would return to find he had no... read full review »
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