LOCATION: South Africa
Smartcall
My nephew subscribed to a website supported by Smartcall without my concern.
I received an sms that R20 was deducted from my account as that site charges R20 a day.
I sms's for them to unsubscribe me the same day, that was on the 7th of June 2011. On the 8th of June 2011 another R20 was deducted from my account once again. When I called the Call Centre I was sent from pillar to post and the Manager - Alicia Jonker refused to speak to me. The service was horrible all in all and I do not want to ever deal with SMART CALL ever again.
Their are a bunch of CROOKS and they are RUDE. read full review »
Cell C Customer Service
Since yesterday I have been without the use of any and all outgoing mobile services. Upon phoning the 24 hour customer service line, I waited for over a 2 hours in the hope that someone would pick up and tell me what is happening. I eventually gave up and disconnected the call. The following day (today) i eventually get hold of them after a 20 minute wait on the line, only to be told that my account had been suspended due them not having received their funds and i had to pay them and send proof thereof before 11am... the strange thing is that... read full review »
iAccounting - MAC Business Software
A software package (quickbooks pro 2011 for mac) was bought online from iaccounting whereby they guaranteed that it would be possible to import a quickbooks 2008 backup file and consequently continue working with the mac version.After repeated attempts at importing the file and calling Intuit in America who manufacture the software it became evident that no such conversion was possible.
Mr.Pierre Malan of iaccounting was contacted and a refund requested since the software could not be utilised.Mr Malan's response was that he had already... read full review »
Vodacom (Cellsure)
To whom it may concern
Claim on Phone Number – 0829254680
I have been a Vodacom Subscriber for about 10 years, my phone account comes out to over R3000p/m.
I put in a claim last year for my iphone 3gs, in October according to the service technician at vodacare, the mainboard was damaged .
I put in a claim (as I am paying for insurance with Vodacom), they (Cellsure) called and said I can pay and excess and pick up an iphone 4 @ any vodashop.
I was busy and did not go the current day, however, I put the curret phone on my... read full review »
Grow Lights
We purchased GROW LIGHTS from Lightsout Electrical, monies were paid R1650.27 on the 11 March 2011 for 2 Grow Lights. The goods that they sent was completely damaged. The damaged goods there returned to them on the 19 April 2011. To date he has not replaced or refunded us the money. We have sent 100's of emails ane he has now become abusive towards us. Sean Harmse is my son in law who paid in the money from investec bank read full review »
Renault Sandero 1.6 Cup
I bought a Renault Sandero 1.6 Cup in February 2011, from Renault Wonderwaters. when I received the car, I showed them a few things I want fixed on the car. 3 months later after contacting them weekly, they tell me that the person who sold the car to me is no longer in their service, and he didn't tell them about the problems I have. I admit, it is really small things, the front bumper is not fitted properly, not all the dashboard lights are working, there are scratches on the front grill of the car and the one they fixed is the boot... read full review »
RESOLUTION HEALTH SA
I am on a working contract in Zambia, and have been paying the medical aid subs for my ex wife and children in South Africa where they reside. Amonth ago my ex wife emailed Resomed and asked them to change the banking details to mine so resomed could pay the claims direct to my account. After 3weeks of contacting them, they emailed to say that the bank detials were changed. I have emailed them on numerous occassions to let me know what claims have been sumbmitted and paid for... NO RESPONSE!! Other than please joinn the website which I cannot... read full review »
Telkom 8Ta
I was interested in 8Ta's new BB contract. I phoned 081180 to apply. The woman that I spoke to was incredibly unhelpful. She told me that 8Ta staff do not have the right pricing of their BlackBerry contracts. She advised that I should call one of their providers, Mobile Talk. I phone Mobile Talk and spoke to an incredibly helpful man. He explained that Mobile Talk have absoloutely nothing to do with Telkom or 8Ta, they are a VIRGIN Service Provider and only provided VIRGIN deals. He explained that due to a high volume of calls for 8Ta... read full review »
Ozone Spa Bath
Medizone representative knocks on door and give you a demonstration on one of their products (direct marketing). Based on specific questions to ensure that all your needs will be met when purchasing this product, the representative give you all the answers you want to hear, whether his answers are true on not! Delivery day comes: guess what? You have been lied to, you now realise that you have been taken for a ride. Contacting the company for a refund and return of the now unwanted product as it clearly does not met with the discussed and... read full review »
Planet Fitness Platinum
It appears that Planet Fitness Platinum offers different pricing to different people. I would avoid describing the categories that goes with the pricing.
I started speaking to a sales person Banisile in January about joining and the best deal she told me she could offer was at R760month and for 24 months. Nothing less. I baulked at the offer and a friend offered me a free trial against his account to convince me to join. I accepted this offer and used the gym for a month. After completion of the free trial I have tried to purchase... read full review »
Rayton Municipality License Department
To whom it may concern,
My friend and I had the unfortunate pleasure to get our driver's license renewed at the Rayton Municipality. We went early, 7:50 and were first in the row.
At the first point of entry, we stood in a row waiting at the closed, locked doors. About 08:15 we found out the door had been unlocked in the meantime, without opening the door, nor inviting the persons in. We entered the building and there were no one in sight to help or direct in any way. After about 15 minutes of standing around not knowing what... read full review »
cash build Phumulani Mall
I purchased some cornises and Bendrings on Friday 03.06.2011
cash build Phumulani Mall, i was told the delivery will be done on monday 06.06.2011 or 07.06.2011, Monday 06.06.2011 i received the goods 1 bendring broken and all Four Cornises broken from my neigbour . he told me that the delivery was done on Sunday, how can my goods be delivered at somebody else's place and what is funny i was not home on sunday, but my kids were i received a please call me from cashbuild, how can such a big compamy send customers please call, the service to me was phathetic excpecially at the township read full review »
Hi-Tec Outdoor shoes
I am not a company just an individual that paid R699 for a pair of Outdoor Hi-Tec boots i got it for my dad for his birthday and after only 2 months the sole went loose and it was worn out now this is suppose to be an outdoor boot and he only wears it to work and he works in an office this is really disapointing and i will never waste my money again!!!
Regards
Suzanne Genade
[email protected]
0792459541 read full review »
dr dj bruwer
Good day.
My wife went to see the doctor in March of this year, we received an account stating the full amount outstanding. we paid the account in full and recently received an email from our medical aid that a payment had been made to the doctor in March.
i contacted the Doctor and they denied receiving money from the medical aid, who they claimed from as well, without informing us of that claim. They have only "apparently" received money from us, however, we contacted the medical aid and they stated that disbursement had... read full review »
D & D Attorneys
i bought a house for 270000 of which the owner was selling for 220000. 50000 they said i wanted to renovate the house. After the deal that took one year one month the seller was given 190000 of which these guys took 80000, the transfer cost was paid seperatly 16000 read full review »
Zelri Properties
I used to rent at pennyville unit no: 1186A3 and the property was still under ecclesiate real estate. i didn't re-new my lease and i moved out on the 28/02/2011, I tried to claim for my deposit but I didn't get it from ecclesiate as they informed me that they are no longer managing the flats. On the 5/05/2011 I received a statement from the new management Zelri Property, stating that I owe R1900.25 and they have my deposit of R3430.00. I then called and spoke to Chantal and I advised her that I didn't re-new my lease and I no... read full review »
EDCON FINANCIAL SERVICES(MASTERCARE)
I HANDED A WASHING MACHINE IN ON 20/1/2011 IT IS 4 JUNE 2011 AND STILL THEY JUST SAY THEY DONT HAVE THE PART. KELVINATOR SAYS IF IT IS ON BACK ORDER IT TAKES ONE MONTH.????? YET EVERY TIME I PHONE MASTERCARE OR EDCON THEY DONT PHONE BACK THEY PASS THEY BUCK AND THE MANAGERS JUST COULD NOT BE CARED. THE REGIONAL MANAGER MR KRUGER HAS A TEL NO WHEN YOU PHONE IT REPLIES AS SAYS THERE IS NO ONE TO ANSWER THE CALL AND THEN IT DROPS YOUR CALL. AT BELVILLE YOU LEAVE MESSAGES FOR RODERICK AND FOR CLIVE WHO ARE ALWAYS IN MEETINGS WHEN YOU PHONE, BUT... read full review »
Telkom simple
I received very poor service from Telkom and my internet service which should have been working already has been delayed. After visiting telkom stores several times, it seems no one can resolve the issue and I still do not have my adsl password. The technician who installed my new line was rude and gave me a used modem which did not work. As a new customer telkom has treated me unfairly and at this rate it seems I will be paying for a service that I did not use. read full review »
Ronand Vishwadaw
Woman beware..Ronald/Ronell Vishwadaw to this date has been married twice.
1st marriage to Rashmee Ramlal, lives in isipingo and works at Trade centre.They have a 14 yr daughter who is sickly.Ronald uses his daughters illness to get money from innocent people.This money is for himself and not for the intended purpose.
2nd marriage to Tanuja Bechan, from Newlands and now living in JHB.She is a prosecutor at the Alberton Magistrate court.They have a daughter almost 2yrs old.This man has had various other woman while been married.He use... read full review »
v odacom
bought a pre paid nokia voda fone from game last month.
soft ware welcome & colour on screen still "BLUE"
while vodcom had an intensive advert camp that they are "red"
are we being sold old stocks ?
or are the days still blue ?
please tell the "c.e.o" read full review »
autopage celluler
I was conned to take a contract with autopage and they lied to me that i have won a cell phone and they said they will give me R100 airtime every month. They said they will deduct R100 for admin fee but to my surprise i only received two months airtime and they are even deducting more than agreed amount which is R113.
Now my contract was surpose to stop last month but they are still deducting my account. when i phone them they told me told me that i was supose to phone them and tell them to stop the contract. When i phone them to stop the... read full review »
Cell C 2G Data modem
CELL C- everything falls to deaf ears: !!!
To the point: after sending two emails, smsing to Cells's call me back complaint short code, visiting the REDBULL Cell C mobile store, the Cell C customer office off rivonia road (Opposite Maritz brothers), and visiting Dion Wired Hyde park where i bought the device, NO-ONE gets back to me or can answer my question. I have also been told from an anonymous source that CELL C know there is a BUG IN THE DEVICE, but them or HUAWAEI cannot solve it.
Please CELL C - ALL I want is my PAID FOR DATA... read full review »
Daildirect Insurance
Took Bakkie off insurance .Stil took money for it 8 weeks stil waitng on refund + cost of calls + intress . I told them I will go to news paper . read full review »
Cripton
Please assist as i have concern with my Bodycorporate. I have been living at Villa Mia for more than 12 years. I have my flat on sale for the past 3 years. Many approved buyers have made offers but the banks dont want to give the bond because of the Bodycorporate being in arrears all the time. I believe that the bodycorporate is screwing us over. Each owner has been billed R8500.00 a special levy to paint the entire complex. I think that this is dailight robbery. Everytime i call the body corporate, there is nobody there that can really help... read full review »
Home Affairs Centurion Pretoria
I have handed in my application for my passport, temporary ID and ID book. I have contacted your customer service to find out how far my application is. Whether I can come collect my Passport and ID in the next few days, but all they told me is that there are no applications on their system for me and that I have to contact the Regional Office in Pretoria, which I did. They also confirmed that there is no application of any kind on my Name on their system. I have the receipts of paying R400.00 for my Passport and another R120.00 for my ID... read full review »
Mrs Jennifer Andrew
Respected Sir,
I have received e.mail for Mrs Jannifer Andrew with the information that She has
deposited my parcel Number EG 2272 -BJ comprising of South Africa magazine
with shipment code CPEL/OWN/9876 and to contact MR.REV MARK UGO Shipment Officer of fedEx delivery servicre Benin Republic.Kindly help me and verify the
parcel No, shipment code and shipment officer particulars.waiting very anxiously
sincerly M.Ilyas Shah. read full review »
Puma Woman's Tekkies
My shoes is only 6 months old and the leather on top of the shoe is lifting up. It looks like air bubbles under the leather. I am NOT happy at all.
Mrs.Jolene Inch
Email: [email protected] read full review »
American Swiss Cape Gate Shopping Mall - Fossil
My Wife bought me a Fossil watch as a wedding gift on the 13/11/2010 and had it on on are wedding day, but it keep losing time, so we took it back to american swiss and they said it needed a general service, why does a brand new watch need a general service just after you bought it I dont know, well so we gave it in, I got it back 29/05/2011, never recieved a phone call from them, they said that they apparently phoned us, but neither me or my wife got a call and they had both are phone nr's, that to say we were t the gape gate centre and... read full review »
S A Post Office
I sold my phone over Bid or Buy. So I send the package, all wrapped up off to the buyer. A day after I've send it, it came to my attention that the buyer was fraudulent and didn't want to make a payment. So I phoned the Post Office and asked them to stop the parcel from being send. They requested to know the content of my package, so I told them that it was a BlackBerry phone. After about a week my husband went to collect the parcel, but didn't notice that it has been tamperred with, for it was openend. As he got home I saw that... read full review »
Amzing Voucherw
I joined up with amazing vouchers, I did not work and I could not pay never mind afford the debit order on my account, once I wanted to cancell they reused my cancelation. I had to go in to the bank every month to do a reverse payment as every month they change either the amount or the date of the debit order(very clever hey)! Agter one year they just decided it is time to start tormenting me again!
Why dot you do this to us????????? read full review »
Gautrain
I will never again travel on the Gautrain. Me and my family were treated like criminals and this was all a result of poor communication skills by Gautrain staff. We decided to take the train from Rhodesfield to Sandton and have a nice lunch. All went well on our tip to Sandton but on our way back everything went WRONG. As we were standing on the platform to depart back home we were asked where we are going and we informed the attendant that we are on our way back to Rhodesfield, the attendant then told us to take the last to carts and take a... read full review »
Vodacare Shop Potchefstroom
The staff at the Vodacare Shop in Potchefstroom has very very bad attitudes. They are rude and unhelpful. I will never ever go there again and will encourage people to do the same. read full review »
Info-Gro Wireless supplier
HI
I am a customer receiving wireless internet from info gro in Brits we were ofline the whole weekend and after reporting it to their shop that sells computers as the tecnical and wireless department are nit open on a saturday i asked their shop to contact the manager and report that their are no signal i was informed that they do not have tecnicians on call after hours i feel this is a 24 hour service that this is ridiculous how can you provide wireless internet but no after hour service i thnk the consumer protections act must apply to this type of bussiness read full review »
Vodacom,Tzaneng Mall, Tzaneen
I went for a simswop on 25-05-2011 and submitted the forms because it is a Corporite number. I paid at 11:00. I was told that it takes 24 Hours to be activated. On 26-05-2011 I went back at 16:30. I asked the proof of the fax witch was fax on 25-05-2011. I was given a transmission report with the date 26-05-2011.. The excuse was that the setting are wrong on the fax machine. I asked for a refund and copies of my letters to travel to Polokwane to do the simswop. They refused to refund me. On 27-05-2011 at 17:15 I switched my cellphone on. A... read full review »
Trisec Autohouse
I purchase a new Caravelle in December from Trisec Autohouse. When I got the vechile they promised me that the carpets will still come and must first use the old carpets. I discover that the airbag light also stays on suggesting an error. The DVD system in the vehicle, done by a third party for VW has been done totally unprofessional, leaving wires everywhere and causing unbearable rattles. Worst of all the battery runs down in one day. A new vehicle that battery must be charged after one day standing. I have been complaining about this from... read full review »
DT Electronics
Today i went to purchase a new globe for my MINI MAGLITE, and as i did not have the actual torch on me, i asked the owner of the shop, DT Electronics, to advise me on which globe i would need to purchase. I told him the model and make of my MAGLITE and even showed him the exact one - the same as one of the ones for sale in the shop. He proceeded, very confidently i might add, to give me a pack of 2 replacement globes that were in fact made by MAGLITE and he told me that these were the ones i needed. He gave me some care instructions, i paid... read full review »
Nokia Mobile Yearly Promo
hi
Ireceived an sms from 072 600 8200 "NOKIA Congratulations, you won R120 000 from NOKIA MOBILE YEARLY PROMOTION HELD IN THE UK. REF NO: PT23. CONTACT MR KRAIN on 078 863 5479 FOR ACTIVATION & CLAIMS." I called Mr Krain who told me to go to www.nokiapromotion.webs.com which does not exist and to activate my account I need to sms them my banking details and airitme of R120 to activate my account and claim. please may you confirm validity for me, much as I doubt it.
Regards read full review »
altech autopage westville mall
about 2 and half MONTHS ago I gave my Blackberry in because of fone not storing pictures . The consult had assessed the fone while it was onn and searched for pictures which she only found a few . the LCD was clearly in good working order.
two weeks later I received a phone sms stating I must pay R617 for physical damage to my phone.Upon enquiring what was damaged I was told the LCD is bust. when I refused to pay I was told there has been a misunderstanding and the phone will be replaced.I never ever get any correspondence so I phone... read full review »
Retoria Motors
We bought an Audi A4 1.9 TDI from Dealer - Retoria Motors. KMS: ±129000kms. When i wanted to book the vehicle for a service at Audi Menlyn, they told me that this vehicle already had its 150 000KM service in 2008!! I did spoke to orginal owner (a Dr Strydom), they told me that they traded the vehicle in on ± 180 000kms. I'm not willing to speak to the dealer. What i must mention.. his contracts states that he is not taking responsibility for kms thats turned back.. i wonder why.. read full review »
Bond Origonator
I want to know what can I do a bOnd origonator was regestered with Samo Bonds in Cape town and now apperantly they are being Liquidated and now we are struggling to get our comission. Please help me because the Estate Agensie board can't help me and the Bond originator doesn;t contact us
Tahnks Engela read full review »
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