LOCATION: South Africa
AMPATH
After our twins was born 19/2/2010 and endless blood tests ( they spend 6 week in New Natale ICU), we received a account from Dr Du Buissons and partners (part of the AMPATH group) for services rendered, I paid the account and later paid money over on a monthly basis into the same account number. Unfortunately I did not pick up the the funds were reversed later in the months. Later I received correspondence from Vericred that I did not settle my accounts to AMPATH. After a lengthy correspondence, I picked up that all the payments I made wa... read full review »
Holiday Club Points
My nightmare experience with Leisure Cor is identical to that of Rina Boshoff. I purchased 20 Holiday Club points from Leisure Cor on 10 September 2010 at R 21’830-00 without any status feedback from them. After follow ups from my side, I was informed by Brigitta that all was under control. On 14 March I got a mail from Nicky McCulloch informing that the money for my transfer was never paid over from Leisure Cor and the sale would be cancelled. I called Brigitta and was told that they are in process of transferring the money. The... read full review »
Lyttleton Motors
I bought a car from Gert at Lyttleton Motors. Gert was not an MFC approved dealer so he did the deal through a partner in the industry. I am now paying double for this car and I was charged for a canopy that I never even got. It has given me nothing but problems. 3 months after I bought the car it overheated and I had to pay for a new head R10000 later. Went to the dealer and said to him the car is a piece of junk and I cant even frive it. I had no joy and eventually I sent in a written complaint to MFC who advised me that if I was not happy I... read full review »
MICA HEWWITT HARDEWARDE
Good day
I went to n mica store in spring to bay n weed trimmer on the 19022011
on the 15032011 I find that there is n problem on the motor I went to
mica I talk to n sale person the name is Chris to book in the damage
product 17 days later thy phone me tell me that thy not gone repair it
will cost me R750.00 I ask them what about the 2 jeer guarantee and
thy tell me sorry thy not cone repair the product. What can I do it is
n new product and I have n 2 jeer guarantee but thy don’t want to
repair it . read full review »
Rythm city
I was not impressed by episode that aired on Tuesday 29 March 2011, with the introduction of Miles 's daughter Niki, she is supposed to come from Musina in Limpopo however the lady can not even speak Sepedi, Setlokwa or tshiVenda and I do not understand the reason media has to always down talk Limpopo as not so sophisticated or its people being wow 'ed by things in Gauteng. Niki was so impressed by the restuarant Portuguese restuarant Ponto and had to ask her whether aren't there such beautiful restaurant in Musina and Niki responded that not even in Polokwane for crying out loud stop it read full review »
ADT / Tyco Security
I have also learned the hard way!. I cancelled my service with ADT on the 9th March 2011 and specifically asked the accounts department whether i will be billed again in April as i was leaving the premises end of March and was told i would NOT be billed again, lo and behold on the 2 of April i was debited once again!. After being pushed from pillar to post and ending up with a Jaques who sweetly told me it is a calender month that's why it went off, after venting my spleen somewhat on him and in no way being personal towwards him he put... read full review »
Hyundai Rustenburg
My Hyundai Getz, 1.5 Diesel broke its cambelt. I took it to the Hyundai agents because they are supposed to be the experts. What a load of bull.
Only after two months I received my car back. The motor sounds as if there is a tractor motor installed. The whole car shakes when it idle. It can not pull away from stand still without taking the refs up to 3500 rpm. All of this cost me a whole R17 139.
Now the Whorkshop Manager tell me that it is supposed to be like that. For my R17 139 I must be happy with this very poor workman ship. It... read full review »
international merchadise
i crached a card in magazine and fin martching symbols and sms the number they reply that i have won 10 000 holiday vaucher in travelclips and asked me to send registration fee and the fee to claim my prise and i did that, again they asked me to send another amount to claim my second prise and, i never get reach of them when i phone the customer no. they provided only ansuring marchine and music. read full review »
Family Match Feast
My name is Mr. Bougardt of Cape Town. yesterday my family and I decided to have KFC for lunch and to be honest with you the foos was awefull, the chicken was baked in old oil, and my daughter got sick after eating the food. We bought ot at Westridge KFC Mitchells Plain read full review »
First for women short term insurance-policy number correction
Good day
I made a call to 1st for women on telephone number-0860109190 on the 31st March 2011 at 13h20. This was to cancel my insurance policy with policy number 556761035, as I had found another insurer whose offer was appealing to me.
The first guy I got through asked the necessary security questions and reason for cancellation, said he needed to put me through to someone to finalise the cancellation.
He put me through and the guy was forcing(not convincing ) me to keep my business with 1st for women. After all the rudeness he... read full review »
OUTSURANCE out-and-about
I recently claimed for the loss of a ring CLAIM:68538636, was initially given an approved claim for half the value of my ring! After much arguing with the Manager @ Outsurance they revised the claim to the full amount! Further ot this I was advised that I had 2 choose one of their service providers i.e. Hyper Jewellers, a budget jeweller and Arthur Kaplan, a very expensive, overpriced jeweller! I requested to be paid out as I was unable to find a replacement equivalent to my loss. I was informed that Outsurance reserved the right to choose how... read full review »
Essential Health And Beauty
Wanting a brow wax, K decided to support the local buisness and what a shock she got! Firstly the therapist took rough paper towel and wiped down K's face as she had a bit of shine, OUCH! for a sensitive skin... When K asked the therapist why she had to do that, she was told, 'Don't you worry, I know what im doing' After the wax (Depilieve STRIP wax) K felt that they needed to just tidy them up a bit, which the Owner Yasmeen then offered to do, which the original therapist started arguing about... Yasmeen then proceeded to... read full review »
Isaac Masekela
I logded a claim for a burst geyser with nedbank ref no:1185947 recieved SMS that plumber will call me before end of business on same day 30th march 2011, following day nobody had called, received another SMS from Nedclaims with plumber details Apex point trading for me to call them if they had not called yet.On the third day I then made an effort to call 0218516805 in the morning and was told that they will call me back but in vain. My geyser is dripping water on my ceiling and carperts are ruined, How can this be sorted? MY CELL IS 0825206102, still waiting 01/04/11 read full review »
Porters Auto- Germiston
Dear Readers,
I have purchased a vehicle from Porters Auto in Gemiston on the 18 February 2010, the vehicle was falsely misrepresented on an advertisement as a 2009 model, and this has influenced my decision to buy.
This car was involved in an accident (write-off) on the 10 October 2010, the insurance is in the process of settling my car as a 2008 model (with 2008 rates). I tried to confront them with the matter but there was no cooperation from them.
I have sent through to them a report from VW SA showing that a car is a 2008... read full review »
Magnum Almond
To whom it may concern
I purchased a Magnum Almond ice cream from my local supermarket today, 2 April 2011. When I opened it, it had crystilized ice on the chocolate cover and the ice cream inside was cristilized already, losings its creamy velvety texture.
Due to the price of this product, when I purchase one, I am expecting nothing but the best and was very disappointed to experience a product that was below the regular standards.
I am not familiar with the procedure of complaints and therefore I have placed the remainder of the ice... read full review »
First National Bank / eBucks
In 2003 I earned thousands of rands in eBucks. I have never used my eBucks and have in good faith left them there for a "rainy day". I was shocked to find out that FNB has been charging a dormancy fee every month. The dormancy fee is currently R75 per month. So FNB is literally claiming thousands of rands of dormancy fees from me since 2003 until now, April 2011. I am shocked to find this out, as I was never informed nor have I ever signed any documentation with any such declaration on it. I feel that FNB has been steeling funds from... read full review »
E TV
I am horrified to see that this is allowed. The world is sick enough without having these kinds of adverts on TV. What kind of people allow this kind of thing. I wonder if they have children. Are they not afraid that this will somehow harm their own children, never mind others. read full review »
ABSA HOMEOWNERS INSURANCE
A water pipe burst in our wall on the 13th FEb 2011. Tbhey sent someone out to repair the burst water pipe on the 15th FEb 2011, After many phone calls costing me about R600.00, they sent a contractor out to repair the wall where the plumber had to break through, this was a month later, I am still waiting (it is now 04.04.11) for them to authorise the repairing of the kitchen cupboards that were damaged because of the burst water pipe. We have to live with our kitchen cupboard contents in our lounge becasue we can not use our kitchen... read full review »
vw autohaus
Good day,
My wife and I bought a mastercar Polo GTI 1.8 turbo from VW Autohaus Centurion on the 27th of January 2011. When we arrived to take delivery of the vehicle we noticed that the drivers side door handle and side mirror were damaged and Nicollete (Sales Executive) said they were going to order the parts and let me know once the parts arrive so that I can bring the car for fitment. I am still waiting till today and 2 months have passed. I'm sure it doesn't take that long to ship goods from Germany to SA. I called them... read full review »
First for women short term insurance
Good day
I made a call to 1st for women on telephone number-0860109190 on the 31st March 2011 at 13h20. This was to cancel my insurance policy with policy number 5561035, as I had found another insurer whose offer was appealing to me.
The first guy I got through asked the necessary security questions and reason for cancellation, said he needed to put me through to someone to finalise the cancellation.
He put me through and the guy was forcing(not convincing ) me to keep my business with 1st for women. After all the rudeness he... read full review »
SABC TV Licencing dept
I transfered by mistake R2700.00 into my SABC TV Licence account on 31.12.2010. On 04.01.2011 I faxed to 011-3309561 al my details together with my bankstatements reflecting the account I paid it into. My bank tried to recover the money for me but SABC rejected the refund and that is why I then went to them directly. I had no response and Phoned 011-33095553 and a certain Kagiso said they received nothing and I must refax to 011-3309652, which I did. I emailed a complaint to SABV at [email protected] on 24.02.2011. NO LUCK!!! What a joke... read full review »
Pampers Premium
Pampers have come up with these new improved Pampers Premium dry max nappies. Geez I haven't seen nappies with so many defects. To top it up, I complained on their facebook page and got a reply from a Heather who said I must phone her back on their international number. For crying out loud, why would i want to waste my airtime and call them overseas, when i struggling to get a refund on my nappies. The worst was when i received another messaging telling me that my messsage will be removed from their facebook page - meaning I won't get help in this lifetime... read full review »
ADT Security South Africa
Complaint after complaint! This company has really disappointed me with empty promises and lies. I have no faith in them or their ability to resolve issues. I put my faith in the company with the expectations and promises from the sales person. To date I am having to still deal with unkept promises. Signing with a security company should leave you will some sense of security that you and your property will be protected however ADT Cape Town has failed at every hurdle. To make matters worse they have debited my bank account for amounts that... read full review »
Pick & Pay Princess Crossing
Pick & Pay had a promotion where you collect stamps for a set of pots and pans. Since the closing date, they didn't have enough stock for all the customers. The promotions expiry date was to collect was 27-03-11. Although they said that the date would be extended to collect stock, they still don't have any stock, and don't seem to bothered or interested to be of any help. We have been riding up and down, just to get there for no service. The one manager told us to come and pick up our pot on 31-03-11, because he is going to... read full review »
BarloworldgmHatfield
My car was towed to this branch on saturday, on monday i gave them a call early in the morning to alert them of the situation & give all the details.yesterday i received a call from them saying they've sent a report to a maintenance company after such a long time, the lady indicated that my car was not even started yesterday & promised to give a call during the day and she never did.Even now i've not receive any correspondence from them.I'm extremely disspponted about them read full review »
X Tladi
I paid in cash into acc:BANKING DETAILS FOR REFUNDABLE INSURANCE
ABSA BANK
ACCOUNT NAME:X TLADI
ACCOUNT NUMBER:9259650706
BRANCH CODE:632005
PAYMENT REFERENCE...Michelle
NOTE:
PLEASE ENDEAVOR TO DO A CASH DEPOSIT AT THE BANK DIRECTLY SO THAT THE FUNDS CAN COME THROUGH IMMEDIATELY FOR THE PAPERS TO BE SIGNED AND PUT TOGETHER WITH OTHER DOCUMENTS OF THE PUPPY SO THAT WE CAN PROCEED WITH DELIVERY THIS AFTERNOON.DO FAX US OR EMAIL THE PROOF OF PAYMENT ONCE PAYMENT IS DONE.
they asked me to do so coz they are a... read full review »
F@STLINK E1820 MODEM
My F@stlink E1820 modem keeps disconnecting from the computer, within 2 – 4 minutes I have now sent it in for repairs twice the only repairs that was made to the modem was to update the software, this is a new modem and should still be under warranty. I received the contract and Modem services on the 23 November 2010 and then on January the 06 2011 I returned the modem and requested MTN to repair the modem, I received it back on the 14 February 2011 and then returned it on the 15 of February 2011 with the same problem. I waited and wa... read full review »
Premier Growth
Premier Growth is now : http://www.theunlimited.co.za/site/default.asp
I Have been charged R1599.86 over the past 2 years from Premier Growth without receiving one piece of information from them.
IT took me a while to find their contact information as they are not trading under Premier Growth, and their website is 'under constructions' for the past while When I called them to complain as my emails weren't' getting answer, I was informed their email address had changed, when i asked how i should have known, all i got... read full review »
REZEKI DETECT INC
DURING DECEMBER 2010 we ordered Mininlab gold /metal detectors (GPX 5000 and 4500) from the above company that came recommended via Alibaba. On receipt of an invoice from Rezeki Detect and telephonic discussion with Chris Harris (Manager), we paid US$3, 600 into their banking account. After numerous unanswered phone calls and emails, the goods ordered were never delivered. read full review »
Truworths Head Office
I have been a Truworths account holder for about 4 years(my first account i ever opend). I lost my job in last year but still managed to make some payments, in this period i made arrangements with the accounts department. This month i paid R500 and made arrangements that i know i am still behind in my account and that i am trying my best to get it up to date. To my suprise i received a final notification stating that Truworths will be taking court action. Is this possible seeing as i have been paying and making arrangements as i go... read full review »
RUSSELS
I bought a Hi Fi from Russels in Desember 2010, when I opened the Hi Fi there was a cable missing and the sound of one of the speakers was not normal, I took the Hi Fi back and complained, they said that I should wait they will replace a part that was making the noice on the speaker and get a new cable for the other speaker. Since then the Hi Fi has been with them, I can't get any help from them and they don't solve my problem. Could you please help me. read full review »
TMT Services
tmt services which supposed to be a bee company but is practising nepotism and racist policies with its staff. i have contacted head office on numerous occasions but noting has changed. on the day of eugene terreblance funeral all the white staff got special leave. the current new gm of the Johannesburg branch Mr Nantus Beste has replaced Mr Cris Olivier. The hr Miss Natalie Stols has employed 2 of her friends and Nuntas 1 without an interview were as people i know have sent in their cv on numerous occasions failed to have 1 interview. The new... read full review »
Daihatsu South Africa
My wife received her vehicle on Friday, the initial problem seems to be rectified, but with the quality of service I have received from the Alberton branch, I cannot say for certain.
However, there is now a grinding noise in the front and the brakes makes a mysterious “clack” sound when braking. After the 45000 km service, the battery has run dead 3 times, even on Friday when she received the vehicle and drove not even 3 km’s to a shopping centre, the car almost failed to start.
I spoke to Morne on Tuesday morning... read full review »
Polo handbag
To Whom It May Concern,
I was given a Polo Handbag (description black and brown bag, bag nr 074850001) as a birthday gift on the 02 March 2011. (Bag was bought on the 01 Mar 2011)
About 2 weeks ago I saw that the sticthing under the zip is starting to frazzle and now (1 week later) the stitching has come undone.
As we pay alot of money for Polo products, I have been told that the handbag will be sent to the suppliers and I have to wait 3 weeks for the bag. Why can the bag not be replaced?? I had the original receipt to show... read full review »
Brontobyte Videography
We recently received, what we thought, was going to be a wonderful memory of our wedding day. Aside from the fact that the editing was absolutely shocking, the ceiling was filmed as part our wedding ceremony, feedback was not removed and you cannot hear our guests messages to us because the sound is so terrible, they also missed my father coming to collect me and walk me to the chapel AND the bouquet and garter toss. The sound in the speeches is terrible and there is about 15 minutes worth of footage of the party and our guests. The supplier... read full review »
Realcor
As can be read on the website / blog read full review »
Financial Fitness
There was an amount going off my bank account every month and when I asked the bank what it was, they said it was coming from a company called Financial Fitness. Financial Fitness said I signed a debit order with them 10 years ago. I asked them for a copy of the contract. They said they don't have a copy anymore. I asked them for the tax invoices for the last ten years, they say they don't raise tax invoices. They are suppose to provide two financial reviews a year for this fee. They have never contatced me in the last ten years. I... read full review »
Toyota constantia westrand
We bought a Brand new Toyota Rav 4 from the constantia branch in Feb 2011 thinking that a brand new car should atleast start when on the floor as a new car.The day we collected the car the car did not start and they had to replace the battery.So we left it there and they told us they will have a new battery in a couple of days for us.Then a month later I went back to buy a brand new Hilux dbl cab 4x4 through them.The sales manager Wiets Botes at the branch told me that he will order me a bakkie and it will only arive in 2-3 weeks time.After... read full review »
Mtn and their co thieves
From the time I Rica'd my prepaid phone I am receiving unwanted commercial sms's. And now MTN in cahoots of these companies allowed them to blatently steal my prepaid money, as it is I am an 71 year old pensioner, I seldom use my cell for making calls, so most of the time I have no funds on my cell. I use email, Facebook and Twitter to communicate! I only use my phone for receiving calls and sms's. I habe no needs for wallpaper and ring tones. I usually just delete these crooks, But now I found out about this scam. They use the... read full review »
TATA SA
TATA SA worst customer care,
Had my bakkie booked for repaires on collection while driving home i realised that nothing was done after 2 days.
I took it back the next morning and it is still with dealership after 2 weeks. It cost me over R2000.00 to get other transport
for this period. I took the matter up with TATA customer care and at first it looked like the problem will be sorted.
I then notified them that i will not pay for brake pads, because of their poor work performance and the fact that i
had to make my own arangements.The... read full review »
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