This letter is to complain about the quality of service (or lack there of) that we have been receiving from The Brick Warehouse (William Kitchen Road). This past February 2010 we purchased a Frigidaire Professional (FPHS287F) refrigerator at The Brick Warehouse on William Kitchen Road, Scarborough, Ontario Canada. The process to make the purchase was a relatively pleasant experience. The salesman and the store manager were professional and we were happy at the time with our decision to use The Brick. However, this very quickly changed... read full review »

My girlfriend and I purchased 2 Electra bikes from a shop called Denman Bike Shop in Vancouver B.C. on Saturday the 5th of June 2010, at first the sales people were very helpful in helping us pick out the perfect Electra cruiser bikes which we both REALLY like. After paying one of the shop hands even helped us load my girlfriend's bike into the car and I was to pick up my bike the following Monday the 7th. That day my Grandma passed away and I had to leave the province so I had the bike shop hold onto my bike and not build it until I got... read full review »

I have attached the emails that have been sent back and forth. They start at the bottom and come up. I have attached a picture of the barbecue but I have more if you want them. At the start I just wanted the company that lists this vacation home to understand how dirty this place was but now they have blocked me from sending emails to them as they do not want to deal with this so I will leave it in your hands. You have got to be kidding. You say there is no housekeeping? I did not expect you to clean up after me but I certainly... read full review »

Manager refused return on an iPad case purchased day before attempted return. Problem: Does not fit properly Reason: I did not pay for Geek squad to install it and if I did it would fit properly Options: Pay Geek squad to install it if it doesn't fit right then I can return it. Lol My course of action: Returned iPad and case along with an ATI Radeon 5870 to another Bestbuy, and purchased elsewhere, thank god everything was purchases within the return policy. What was the point of the Manager denying the initial return? read full review »

girl told me to go to different sites and she would block the charges read full review »

Received letter from MVS Vacations and Bargainlink Ca giving me a pin numbers for each acct. I did not request an acct from them and therefore ignored the letters and threw them away. I have now been charged small amounts for them. The small amount is n ot the problem what is a problem is what right do you have charging my account with out authorization. Please correct this an d remove this from my account. [email protected] read full review »

I contacted the owner, subsequently, by e to discuss the matter and he chose not to reply. I purchased a bracelet for my wife and the wires unraveled. I brought it back and they repaired it at no cost but acknowledged that it was the artist's work which was less than ideal. Some time later, the same issue arose and I brought the product back. They would not address it and offered as an explanation that their records were unavailable and the manufacturer was not evident to them. The dragged the whole episode out to a point where I lost... read full review »

Wrongful Billing: Failure to bill coherently for 8 months Consumer Protection: No warning for consumer at risk of losing security of home/utilities Breach of Fiduciary Duty: To bill for services in a timely and thorough fashion Breach of Contract re: ENMAX policy: "Meter Readings: Meters are read at regular intervals. If your meter is not read, the current charges will be estimated based on previous use history for the property"--Did not bill for Natural Gas for 8 months!! Then charges in one lump sum over $1000.00!!! read full review »

ME AND MY WIFE SIGNED UP THIS AGENCY IN ORDER HEREBY TO HELP US TO FIND AN 1 BEDROOM AT YONGE AND FINCH ..IT TOOK HOME MATCH RENTALS THREE DAYS TO PROVIDE US LISTINGS AND NONE OF LISTINGS WERE AVAILABLE IN OUR AREAS. THE FOURTH DAYS ONE OF THEIR CUSTOMER SERVICE GIRL GAVE US LISTINGS THAT WERE AVAILABLE IN OUR AREAS AND FINALY WE FOUND AN APARTMENT AT YONGE AND FINCH . FIRST TIME WE THOUGH WE HAVE SCAMMED LATER DATE WE BOTH RELIEVED. I WOULD RECCOMEND ANY TO USE THEIR SERVICES.. CHEERS THANKS HOME MATCH RENTALS BY ANTONIO ADAMS read full review »

do not deal with them...they took the downpayment and never showup again...SCAM...no return call and unable to reach them. more info : http://www.weblocal.ca/future-contractors-group-woodbridge-on.html read full review »

The company promised to install tankless water heater tank in our house. First time they installed it, it came out all wrong: the workers created a flood in the basement, damaged floor, carpet, walls and kitchen furniture in the neighboring room; workers were standing on our new washer machine, put instruments on it and scratched it badly. In the end, they were very rude and called my husband an "idiot" for calling them unprofessional. Moreover, they installed the tank incorrectly, creating the gas leak. The company had to come... read full review »

In March of 2009, I started getting a charge on my Hydro One bill for Universal Energy. These charges were higher than the amount for usage. When I contacted Hydro One to find out what this charge was, they told me it was because I had signed with a third party provider. I hadn't signed anything with any body. So I contacted Universal Energy. They told me they had a contract, and that I had to honor it for 5 years. So I demanded a copy of the contract. They did send it to me. The contract is in someone elses name. Different account... read full review »

Company was recommend and is partner of FiberTech Pools to finsh pool couping and landscaping services. Landscaping working sunk, which is expected he made promises that he would come back to fix work that would have settled. The owner is Nick and does not return calls. His contact number has voice mail, but system responds that his mailbox is full. Sometime he answers phone and makes promises tha he will come by in a few days and never does show up. i call the parnter company and they blame the other company. read full review »

online site stated unable to watch show without filling out online questionaire -- did not agree to continual charges stopped entering info yet still getting billed 40 $ a month -- snide tech online absolutely refused to let me speak to a manager and laughed when i asked about reimbursement as have never replied to any text from them .. read full review »

I would like to lodge a complaint regarding a bodged up order for my Sears riding lawnmower. I placed an order the 3rd week of May, 2010 for an Assembly mandril and was given a date for pick up of June 11. I was told to phone 3 or 4 days ahead to inquire if the part was in. I followed their instructions and phoned on June 7 only to be told that there was no record of an order. After talking to someone in another country who did not even speak english, I was told I had to have a Sears account in order to place the order. After many minutes of... read full review »

March 2007 purchased HP Pavilion a1730n Desktop. The motherboard and power supply was replaced Feb 2008, Dec 2009 and now, June 2010 requires replacement again. My extended warranty expired March 2010. The only assistance Staples is offering on the product obviously known to be defective is to assess & reair AT MY COST. read full review »

Hi i am a new client to johnson insurance and on this past friday our home filled with sewer back-up and then hours later we were flooded out. All the homes in the area that were affected are being covered under sewer back-up and my insurance company said i was as well. For some reason they have had a change of heart and now they are trying to not help us. We have a dirt basement under our home and unifund is saying they dont even cover homes with dirt basements but yet they had no problem taking money out of my bank account every month. could you please help me or direct me to who can help my email address is [email protected] read full review »

ProCleanse & Cho Yung Tea Posted: 2010-06-23 by Rocky716 Unethical Practises Complaint Rating: Company information: British Columbia Canada Credit Card Nightmare After reading an article from a reputable journalist in Kelowna, BC, I decided to send away for my trial offer of Procleanse and Cho Yung Tea. I have not even started using the items but have already been charged $20.99 CAD and $85.87 CAD for additional supplements and tea. I just called my credit card company and a dispute has been filed. I will... read full review »

Credit Card Nightmare After reading an article from a reputable journalist in Kelowna, BC, I decided to send away for my trial offer of Procleanse and Cho Yung Tea. I have not even started using the items but have already been charged $20.99 CAD and $85.87 CAD for additional supplements and tea. I just called my credit card company and a dispute has been filed. I will return the items via post, keep all paperwork and send it it my credit card company. In the meantime, I will not pay for these charges and my credit card company will not... read full review »

Very unprofessional and unethical company - and we were dealing with the Owner who got involved once his sales reps dropped the ball a few times. After ordering the incorrect front door, damaging our interior door trim and tile, the outdoor cement landing, and making a mess of the caulking (even encasing our doorbell), they took 4 months to locate the replacement tile, after we gave them the sku number twice and eventually had to give them a box count and listing of all the Rona's in the GTA that have them. Then when they came... read full review »

This company was pleased to inform me that I won the Shoppers Sweepstakes Lottery in Canada and they assigned my claim # to their North American Claims Office which is Interior Logic, located at 1625W. University Dr., Tempe AZ. 85281. They sent me a check for $3, 785 and they wanted me to cash it and send them the money to pay for Govenment Taxes on my BIG Winnings. What A Scam!!! I called their # and confronted them and they Quickly hung up!! Do Not Cash any checks sent to you by people you do not know!! read full review »

We pay Sears $250 for 2 year, no limits, service plan June 2 — A/C unit freezing up, no cold air blowing. booked service call for Monday June 7, 8-4 June 7 — took day off work, waited, got a call saying 2 technicians didnt go to work and no one was coming that day. Had a few words for the ‘messenger’ called the service line back, booked another appointment for Saturday June 12, 8-4, got confirmation call that it was going to be betwen 12-4. Waited all day Saturday, sears guy shows up around 3pm, stayed... read full review »

On 21 May 2010, I ordered "Dietberries" on line as a trial sample and my Visa shows two charges of $4.95 US each by the above two .com companies for shipping and handling. On 01 June 2010, my Visa statement shows two unauthorized charges of $79.98 US each by the same two .com companies. There was no information regarding additional charges. I have advised Visa not to accept any new charges and also I will be writing to the .com companies for a refund of the unauthorized amount of $79.98 US x 2 = $159.96 US Dr. Regine Sardana Ottawa Ontario Canada read full review »

$21.00 withdrawal on our credit card on may25 by just answer expertsmyjabill.com read full review »

If you state that you are taking training on your bi-weekly employment insurance (formerly called unemployment insurance) statements, your benefits WILL BE SUSPENDED until you can prove that your training is not interfering with your job hunting. It takes weeks to for the government to get around to looking at your case and deciding whether they will allow this training. If they don't allow it, you will be forced to either quit your training or stop getting benefits. In case it's been awhile since you've been unemployed... read full review »

Fastteks in London Ontario took 2.15 hours and charged $206.85 CDN for one visit just to set up a simple Trendnet WIFI in a residential house! When queried about this after the fact, the franchise manager and the part-time staff (James) who did the work laughed about how the client liked James so much that the client gave him milk and cookies while James was in the house and on the job. James mentioned that he had never used a Trendnet before and that was part of the reason it took him so long - but then James denied that he had ever... read full review »

This company has always bee a terrible bother with calling 2-3 times per month whether or not I am paid up but recently they have taken it to a whole new level of scumbag. Now not only do I get the regular “Urgent” phone call for the 15$ I owe them for the month (regardless of whether its due) but I also get several “dead air” calls and the worst of it, a new robotic voice message stating I need to call them back immediately or risk having my service “cut off” or equipment “removed” the following... read full review »

This company will get subscribers and recruits to drink their magic potion and get you wealthy. NOT! Beware, this company is just another multi-level marketing operation. It comes from good roots but has become just the financial services version of any other MLM. Their PFSL and PLICC products are marginal at best, there are SOOOOOO many real financial advisors out there who actually have proper training and experience in a variety of products that you will not have to deal with a life insurance agent who thinks they are Financial experts. The... read full review »

In October of 2006 we had a rented Goodman Furnace and Air conditioning unit installed in our home. In 2009 we bought out the furnace and air conditioner. This summer when we turned on the air conditioner for the first time the compressor was not working. The unit would surge for 1 second ever minute trying to start up. We contacted Home Reliance but we were told that we were not covered for any parts because the unit was not registered with Goodman. Since it was a rental it was not our responsibility to register the product but rather... read full review »

Listen why hasen't anyone talked about the 5 year contract we all signed and was witnessed? it states you cannot compete or work for another company or give out secrets with anyone else other than spring masters for 5 years!!! or they say they will sue you? come on guys its a legal document oops did i say legal document contract signed sealed! wow does that mean if they threaten me and do not give me work I can sue them for 5 years income!!! wow baby buckets of cash? mad money! umm lets see what does their add say 250 to 500... read full review »

I purchased a bag of Ranch flavoured Crispers and they taste like vomit and Cigarettes. I am very disappointed because I love all the other flavours and this one was a total let down. And now I'm concerned I ingested maybe a bad batch or something. Maybe tweek the taste so it's not so bitter? read full review »

The amount of $42.21 CDN was taken from my credit card without my authorization 14/06/2010 [email protected]*SYMANTEC MYORD.COM/ $42.21 I did nit approve the amount and have no idea what it is for! Please return this amount to me! Thank you Dick Chapman [email protected] read full review »

tttt read full review »

April 19, 2010, daytime, Randy Allain and I, Nikki Lingenfelter went into shoppers, showed an Optimum points card, left the store, crossed the street, on foot, surrounded by the police, four police vehicles, swatt team with guns and bullet proof vests, hands on hood, legs apart, yelled at, let me see your credit cards, empty your pockets and purse, won't tell me why, where did you just come from? You know what we are looking for! I start crying, scared, humiliated, we are treated like criminals. When nothing is found we are checked for... read full review »

Four Police/Swatt Team surrounded me and Nikki Ann, they had guns and bullet proof vests, got out of police vehicles, threw me up against the side of a car, and frisked me. When I asked, "What is all this about?", they responded, "Don't play dumb, you know what this is about. Where did you just come from?" I told them we just came from Shoppers Drug Mart. I heard another POLICE OFFICER screaming at Nikki Ann, saw him throw her against the front of the car, hands on the hood, feet apart, frisking her and never said why. He... read full review »

/the post has been removed at the request of the author/ read full review »

My family consisting of myself, my wife, 4 month daughter and 2 years son had a very bad experience flying from Toronto-Canada to Abu Dhabi and then from Abu Dhabi to Karachi-Pakistan through Etihad Airways. We booked baby bassinet seat for our daughter and it was confirmed while booking. When we boarded the ground crew confirmed and issued us the boarding passes but when we boarded we were not given the seats which were confirmed and told at the time of boarding, our seats were given to somebody else. It happened while going and same thing... read full review »

In February, 2007, I locked in a five year contract with EasyMax to supply electricity @ 7cents/KWH. This rate was in place until July, 2008. At that time, without my consent, EasyMax put me on the floating rate. When I complained in March, 2010, I was told that my account would be adjusted to correct the overcharge. EasyMax eventually put me back on the 7 cent rate and did give me an adjustment of $393.25. I have kept all the bills and can prove that the adjustment should have been $612.13. EasyMax still owes me $254.49. The most recent... read full review »

2 years ago I went into Bad Boy Furniture and spent 8000.00 on appliances, electronics, living room set, kitchen set etc. First of all I received a scratched kitchen table. I had to phone them over and over again to receive service. That was just the start. 3 months later and 4 tables later I finally received one that wasn't scratched. My couch had a cushion missing. I called several times again and nothing was done. By this time I was really pissed off. Now our 40 inch tv is not working. We bought an extended warranty with all of our... read full review »