A&E Factory Service was referred to me by KitchenAid/Whirlpool to do warranty service on my KitchenAid Superba Dishwasher which was purchased 10 months ago for $769. The dishwasher has not been working for one month now due to A&E Factory Service's TERRIBLE customer service. I originally scheduled an appointment with them a month ago for the first service call and am still waiting for my dishwasher to be repaired. read full review »

My husband ordered 100 roses from RoseSource.com The roses did not come on the day specified. They arrived in bad condition. Of the 100 roses 15 arrived ruined, 25 were in good shape (if I removed the outer, brown petals) and the rest were somewhere in between. They were meant as a surprise for me, so it was a horrible disappointment. I called the company and got rehydrating directions (not included in my shipment), but the roses did not recover. I sent digital photos per the request of Carla at RoseSource.com of the roses and their sorry... read full review »

I have called many times attempting to have washer repaired in Raleigh North Carolina with no results. It is located at College Park Rv and I have given the serial number address etc several times to the on line phone person. NO RESULTS!!! Phone 540-924 2068 read full review »

American standard sinks, had to "special order" at home depot, waited a week, hired a contractor to install, new faucets etc., it seems my sink is level on the top but both drains keep excessive water that will not drain, the sink is ref # s0101, sku 375-498, duel level7179.803.045,/7179.803.045 silhouette, paid $352.50, for the sink alone. Will american standard replace my new sink ??? Or refund my money ??? Remember it is both drains that are not level, and will not drain the water. Please someone help me. Thank you, linda. read full review »

We bought a Select Comfort bed with a 6 month deferred interest offer. If you pay on or before the 6 month period, then there's no interest. The creditor for Select Comfort is GE Money Bank. We sent them payment in full two weeks before the due date (the due date was 4/13/7 and we sent it on 4/1/7) - also, the mailing address was in the same state! Shouldn't be a problem - right? Well, GE said they received payment on 4/19/07. A GE representative told me "there's nothing we can do". The interest rate is nearly... read full review »

This company began an impact glass installation of one window and 8 panels of 10 foot sliding glass doors. Workers are incompetent, sloppy, and don't show up alot of the time, Now, nearly 9 months and $21,000 later the doors have leaked so much there is extensive damage to the Unit below me for which I'm responsible. The damage is to the ceiling, walls, and electrical system - The leaks started with the first hard rain on Labor Day weekend - they still aren't fixed. The installation won't even come close to passing... read full review »

I have bought LG 1 Ton Window AC LWA12F1DT1 chasis no. 1664 from M/s Vijay Sales, Ghodbunder Road branch on 12th April 2007 against down payment with a commitment that the same will be installed by Saturday 14th April 2007as the Window for the required size was ready. M/s Vijay Sales did not depute the person for installation till the time we chased with them to send the technician. The technician did come and fixed the AC but left without checking whether the equipment is working properly. We could reach Vijay Sales till... read full review »

I am writing to complain about this International Furniture Liquidators - Wheaton. They provide furniture is imported from various parts of the word and I continuously had problems with their furniture. I have order 3 dining sets, 2 couches, and and entertainment set. All had imperfections and damages. Their policy is very rigid and requires the customer to report all damages within 48 hours. It is impossible to know whether or not the furniture is 100% good condition within 48 hours because if the furniture was poorly made it won't show... read full review »

This product is advertised by Scotts as being safe for St Augustine grass. Approximately seven days after applying this product to my lawn, which is St Augustine grass, the grass began to die. Within two weeks, any part of my lawn which had been treated with this product was completely dead including the root system itself. The product was applied within the guidelines as far as application rate and air temperature, as specified on the applicator. A check of the web indicates Scotts has been aware of this problem at least a far back as 2003 but continues to market this product as safe for St. Augustine grass. read full review »

I bought furniture spending $$$$ for a sectional sofa, recliner and arm less chair. They only delivered recliner and arm less chair and one piece of the sectional. When I called the store they said they are going to order the additional pieces. Nothing happened in two days. When I called the store again the manager tells me that they delivered the right pieces, and I only purchased the pieces delivered. He is asking for another $$$$ for delivering the additional pieces. When I asked him what went wrong, he tells that his sales person made a... read full review »

This company has allegedly changed their name in no doubt an attempt to bury their previous misdeeds: SSMF Inc/Shutter System Manufacturing of South Florida is allegedly now Standard Steel and Metal of South Florida http://www.complaintsboard.com/complaints/ssmf-inc-shutter-system-manufacturing-of-florida-c6301.html My latest call to them included this gem from the lady who answered- When replying to my comment of the companies actions being criminal: "Yes, they are...it is criminal. Frankly I'm as sick of it as you" That pretty much says it all. Avoid these guys AT ALL COSTS. read full review »

A&E factory service is a horrible rude company. On Saturday the 7 of April 2007 a service tech by the name of Tom (ID 0908566) came out to what we thought was repair our refrigerator. He stated that the relay needed to be replaced so my husband allowed him to replace it. The total charge for this service call was $226.80. Break down of costs: Labor $183.00 Tax labor $11.90 Parts $29.95 Tax parts $1.95 TOTAL $226.80 One hour after the tech left our refrigerator quit working once again. My husband... read full review »

I purchased a Kenmore washing machine from Sears 7 months ago and my 1st call the their service department was the same day it was delivered. It seems the installer reversed the hot and cold water lines and I did not notice until I put in some dark clothes and they were washed in hot water. I was then told to change the lines myself-something I had already paid Sears to do. Now 7 months later the machine is not always spinning. The 1st technician that came out pushed the power button on and off a few times and opened and closed the lid a few... read full review »

All of State Tile and Carpet Inc. - Albuquerque, NM. installed my carpet. I was not afforded the opportunity to have my complaint of their installation process addressed. I have talked to them and written to them about my complaint. As of this day I have heard nothing from them. In other words "they got the money and ran"! read full review »

I'm looking for the instruction/recipe book for the Regal Kitchen Pro Breadmaker, model K6743C. Can someone help me with this or let me know who to contact. Thanks, Kelly read full review »

When my family first visited MOR furniture we totally fell in love with a bedroom set but an aggressive salesman chased us out with his quick double talk and price changes. After looking around we returned and asked for a different sales person, we got the Manager who helped us fine. We put down $1500 on a credit card and financed the rest for one year no interest plan. Our furniture was not in but the manager promised that it would be in within the next three weeks as it was being delivered from CA. The next day I paid off the... read full review »

I visited the Regency Furniture Store in Largo on April 12,2007. I saw a bedroom set that caught my eye, so I put the set on layaway. The set was a 1,300 dollar set. The following day I went out and did some shopping and saw a set at another store that I purchased and I went back to Regency to cancel my layaway. I was informed that they would give me a refund minus a 10% charge. I put $350 down on my layaway so they kept 142.00. I asked if they could give me a store credit for the 142.00 and they said no. I think that their cancellation... read full review »

RenoCanada, a Toronto firm that used to be called Plumbing Mart has been in my house for 4 months for a job that was supposed to take 6 to 8 weeks. They have dented my new door, knocked the almost new back gate off its hinges, and damaged the floor that they installed. The installed a scratched bathroom mirror. They are now trying to deny that they damaged the floor and I expect that they will also deny that they scratched the mirror, although I am a short woman and can barely reach the top of the mirror to touch it, let alone damage it... read full review »

Because of possible malfunction, my gas meter was removed for testing. However, the Elizabethtown Gas Co. refuses to send me a written report of test keeping me in dark whether it was ever done, performed properly, or performed under supervision to avoid any bias. This information should not be a secret thing to the Utility company. Is there a way to get the written report from them describing details of meter test findings? read full review »

I ordered from Biz Builder a 21 piece "Magic Bullet" and one free Complete 5 piece cookware set on 12-15-2006. I received my magic bullet at the in of January 07. Today is 4-13-2007 and still never received my free 5 piece cookware set. I have kept in constant contact with the company, but they always have a excuse. In Dec.of 2006 they said it was on back order and should receive it at any time. Now when i talk to them, they say it will be on back order till 2008. I would never order from this company again. They have did nothing but lie to me. Most unreliable company I have ever dealt with. Beware of BIZ Builder. read full review »

I had purchased (booked) one sofa set during “Consumer Fair” in Banglore from “Instyle Furniture”. I had asked for Safari Model Sofa with Sofa-cum-bed and I was quoted Rs. 34000 for the same. I had to pay advance for Rs. 5000 which I paid. I had asked for delivery after 3 months (as my apartment was under construction) which they agreed. When I went after 3-months, they couldn't recognize and couldn’t search for my order for 2-3 weeks!! Then, I gave them copy of my order form, they said: “We cant... read full review »

Myself Shyambir Live in Sameypur -Delhi my customer A/c No. is K-1550 my service providers is Kamla Karan Gas Agencies. since the last 1-1/2 years there is a irregularity in Gas Cylinder supply however the cylinder available at black markets openly. Lots of time i make a attention to the service provider but there is no solution. There is no one who can solve this problems.The people of this area facing lots of inconveniences from this. read full review »

Spent 2700.00 on this bed 2yrs 1m0 ago as alternative to water bed. Don't make the same mistake. Stay away from the sleep number bed! They don't stand behind there product. read full review »

My name is Ravi Bhanot and this mail is my frustration towards Electrolux. I bought Electrolux 1.5 ton split AC on 6th April 2007, thinking that it has a good brand value and it would be long lasting. I bought it to give my father as a gift on his retirement. I bough this from Amritsar dealer’s name is Bholi Brothers, however I am very sorry to say that whatever impression I have for Electrolux all go in vain. Those people gave us faulty unit and also were not ready to replace that. It has been really frustrating. Those people are spoiling Electrolux brand name. Regards, Ravi Bhanot read full review »

86 tear old mother-in-law's fridge/freezer failed after 4 months whilst under warranty. Requested engineer visit on the 5th. March after much pressing visit on 9th. March, a part was needed this is supposed to take 10 working days. No contact from Servis re part. Chased on her behalf on the 26th. and 27th. Marc h, to be told that the part arrived damaged and we have to wait a further 10 working days. In the meantime why were we not kept informed and why do freezer parts take 10 working days from Italy when car and fork truck spares take... read full review »

The owner of this branch quoted me a flat rate price for my move. By the time their hourly rate of six hours was up however, so were they. Two pick-up loads of my things were left at my former residence and whatever was in their truck at leaving time was dropped off into my carport. The liner of my swimming pool was caught in the pull down door of the truck and ripped as it caught each and every screw in the roll track. My buffet and antique wardrobe were both damaged. My queen size mattress was dragged across a floor made filthy by their... read full review »

At the walmart store located in trinidad, colordado, there is very poor care regarding the garden center. There is a greenhouse set up at walmart with hundreds of plants in it. On the week of April 6th, 2007, we had freezing drizzle and temperatures fell below freezing. I noted that a portion of the greenhouse siding was down and the plants exposed to the cold. Of course, no one was in the garden center to report this to. A few days later when i returned, hundreds of these plants were frozen. These plants are not salvageable at this point... read full review »

Do NOT buy from these people. They state in the warranty that the warranty covers defects in material and workmanship for 10 years. We have some very high dollar patio doors rotting out at the bottom. They were installed in 1997 and in 2000, one of them was showing rot. A Peachtree rep came and looked at the issue, and said the weather stripping that WAS INSTALLED at the factory was not sealed at the bottom properly. He sent me 1 new door (I have 4) and my contractor removed the seals and sealed them as per the reps instructions on the other 3... read full review »

Having found the perfect sofas for our first home, we paid up front for a pair of sofas (over £1000). When it came to delivery, the the company constantly stalled and when we eventually lost our patience, they had disappeared from their shop in Camden! Unfortunately, we were not the only victims and many people lost a lot of money at the hands of this Andy that was running the show. The company has since gone into liquidation... however, the owner (Andy) is now trading under the new company name of Retro Sofas in Broadway Market... read full review »

April 27, 2006, after calling numerous hurricane shutter companies I found SSMF. They came out were very nice followed up calling and came out twice to measure before the contract was signed. I was told 12 weeks for installation and here I sit 1 year later with no hurricane shutters and getting no where with the company. They don't return phone calls. I have been hung up on when I have asked for my money back. I have filled a complaint with the BBB. and Building and Profes. Reg (state). I drove down there last week to come face to... read full review »

I hope this complaint will be read and taken seriously. MSEB is the worst of all. The load shedding is going on for the past 1 and a half years yet there is no curb on power cuts. Instead there is an increase in the no. Of hours in power cuts. There is no proper timing of load shedding. It is been done as per these peoples wish. These people have put up on their site names of some projects which will help in reduction of power cuts. But there are no such projects which have come up. If these people are not able to take the responsibility and... read full review »

RE: Arran Kitchen Design Centers RE: Arran Kitchens Fort Collins, CO RE: Steve Cox Fort Collins Colorado On 1 August 2006, we paid Arran Kitchen Design Centers 21,750.80 for countertops and cabinets to be delivered to our home on 3 October 2006. It is now eight months since Arran Kitchen Design Centers took our money. They never delivered two items of the contract -- schedule and a layout or plan. They have not delivered any product. They do not respond to phone calls or to certified mail. They did not respond to our BBB complaint. We... read full review »

I have owned this dryer since 10/5/05. I also purchased a 5 year warranty. Since this date, I have had numerous service calls for the same issue. The technician will install a part and a few months later the same thing happens and it is no longer working again. I have called and written Boscovs, Whirlpool, and the better business bureau to no avail. It is well over a year later and the dryer is still breaking down on a regular basis. I will never buy another major appliance from Boscovs and certainly not from Whirlpool. This is due to the major lack of customer service. read full review »

Vijay Sales not Service oriented. In spite of having bunch of staff/sales men at Thane, godbunder Vijay Sales store, a big swanky store which has opened just 2 months back, the store manager Mr. bhattacharya and his service staff are insult to current service oriented economy. With growth of economy i always thought that now is time to have good customer service but i was wrong after i visited Vijay sales, thane. I blocked a 1 ton Hitachi Split AC which Bhattacharya promised will be delivered on Tuesday for which i was supposed to pay on... read full review »

Prima Seal took a 33% deposit in early January of 2007, promising to install 9 replacement windows within 6 weeks. Two months later, I received a phone call from their supplier, SunRise windows, informing me that Prima Seal had ordered windows but not paid for them. SunRise indicated that they have windows from hundreds of customers of Prima Seal. Three months after receiving my deposit, Prima Seal doesn't answer my calls and have made no effort to arrange to make things right. The company is based in Catasaqua, PA. The president call... read full review »

I have been transferred from Chennai to Delhi and currently I am staying in Dwarka, Sector 6. I have been calling the above Gas Agency for past 20 days for a fresh Gas connection and every time I call them, I get a standard reply stating they dont have enough Stock and I have been asked to call them later. Is Indane Gas service is so pathetic that a person who is in need of a Gas connection should run after their distributor for weeks ? What is the standard time frame one can get a fresh Gas connection? Atleast In Chennai, I never faced thi... read full review »

I am an esthetician and needed a new machine so i went online and found aaa aps depot. I ended up buying a ultrasonic skin scrubber from them. It first took two months longer to get then it was supposed to. When I finally got it, it didn't work right after one use it stopped working totally. I called and called aaa spa depot to tell them about it and say i needed an exchange. The would never give me a straight answer for almost two months the owner was mysteriously always out of the office. Finally I talked to someone who said to send it... read full review »

We purchased a flat in Oct 2005 with the assurance that the complex will be ready in Mar 2006. Till date, after more than a years delay,work is still going on, few families have had no option, but to move in and live in appalling conditions, no cleanliness, workers still on site. (DO TAKE NOTE THAT THERE HAS BEEN NO COMPENSATION PAID TO ANY OF THE BUYERS since the delay has been "due to God sent factors", give me a break... will they put up with a delay in my payments to them, if i also quoted "God sent factors"??? the... read full review »

The Worry-No-More Furniture Protection Plan is the same company as StainSafe. They have the same telephone number: 1-800-916-6229. I purchase a leather sofa, love seat, and ottoman from Macy's Department Store in September 2006. With this furniture I purchase a 7 year warranty with Worry-No-More to cover stains. In March 2007, I noticed a red ink mark on the leather sofa and tried the leather cleaning product to remove the stain. Unfortunately, the stain did not come off. I called Macy's Department Store and scheduled a time... read full review »