We used this company to try and recover data from a physically damaged SD card. We were very saddened when the SD card that had taken over 500 pictures at our wedding rehearsal dinner and during the ceremony/reception was not readable (as it had been readable in the camera to look at the pictures during and right after the ceremony, but was unable to read them when we got home and tried to transfer them to a computer). After shopping around, we decided to send our card here so that "professionals" could see what they could do about... read full review »

Ordered NeverWinter Nights from Dragon.CA, they offered it at $29 US which was a GREAT price, however :( they actually charged $40 US and when the package arrived it was a USED copy, not NEW as their website indicated, and the CDKEY is -BANNED- from gamespy and the Neverwinter network, so this is useless for what it was purchased for. I contacted them for a RMA # so I could return it and they could send me a GOOD copy or refund my $. they never responded with a RMA number and now it seems like they have disappeared, their website ha... read full review »

I purchased a flat screen tv from them and the 3 year warrantly. The TV was delivered at advertised, but this week I recieved a letter from the company holding the warranty that it had been cancelled for non-payment by Dr. Plasma. I have sent them an email and have been on hold twice for more that 15 minutes and have not heard from them at all. read full review »

On July 24, 2001, I ordered 2 books. Finally on August 8, I received my order. However, only 1 book arrived. There was no notice that the other book was unavailable other than the fact that they charged my credit card for the full amount then credited back the differance. In the final analysis the prices, after adding the handling and shipping, are the same as the higher rated sites! If you don't mind waiting for 2 weeks or longer and not knowing if your order will be complete, then by all means shop with Double Discount.com. This was my first order and it will be my last. read full review »

WORST COMPANY EVER I ordered a PSP Faceplate from DotConsole (Bundled with a Free Desktop Stand) and instead received a SIM CARD for unlocking an IPHONE that cost way more then the faceplate I ordered AND I DONT OWN AN IPHONE!!! when I informed them of the mistake they told me I had no choice but to either ship it back to them at my cost!! or keep it and get nothing else!! so not only did I have to wait ages to get what I ordered I had to pay for shipping on 2 different items & furthermore the face... read full review »

I believe this website is a scam. I ordered a $50 product from this store and they immediately charged my credit card, however it has been almost 3 weeks and I still have not received the product in the mail. I called and left a voicemail (their automated phone system never connected me to a real person) and no one called me back. I have sent 3 emails over the past week and a half and no one has responded to me. Also, the website gauranteed delivery before Christmas for all products ordered before the 14th. Mine was ordered on the 11th and... read full review »

Yesterday, I ordered 2 each Transcend 2gb 150X SD memory for my digital camera at a great price of $99 each and received it today via UPS ground with no hassles or surprises (I have heard horror stories of other unethical online companies that substitute generic memory for name brands, or make substitutions with different specs). I placed my order by phone because the website does not tell you whether it is in stock or not. When I called I was pleasantly surprised to find a friendly voice on the other end (none of this “press 1 for blah... read full review »

I ordered a playpen that they ended up not having in stock. it took days to get through to customer service(line was always busy). When I asked them when they would be getting more they told me that they wouldn't order any more in until they had a big enough order to make it worth it. They wouldn't tell me how long that could be. It took forever for the money to get placed back into my account. I will never buy anything from Dmart again. read full review »

Very VERY satisfied. Ordered some software from them on August 10th and forgot to put in the expiration date for my credit card. Within 2 hours they had contacted me about my error and we got the problem fixed immediately. It shipped that that day (Tuesday) and I had it by Thursday August 12th. The software was well packed and 100% legitimate (COA and etc...). I could not ask for a better online shopping experience. I will definitely use them again. read full review »

NEVER BUY ANYTHING DLINK! My experience with them is that they put products on the market that don’t work and you have to apply endless firmware updates and even then, you never get things working as advertised. Case in point - Dlink entertainment system for the TV. Bought one of the first generations, networking didn’t work, would not stream video without locking up, had to constantly be restarted. After 3+ firmware updates, I threw it in the trash. DIR-451 Mobile Broadband router. I am returning it to dlink... read full review »

I ordered a Mega PC bare-bones, got it 4 days later and had problems with heat and slow boot. Tried to return it and was run around a bit trying to get an rma. I called the number they gave for rma but was told that They did not accept rma's over the phone, than why post an rma telephone number. I tried to reach customer service multiple times nut no one ever picks up! When I did reach them it seems that one person is the entire company, I finally got an rma but it has been more than two weeks and I have yet to receive mt credit. I wa... read full review »

Be careful with these guys. I have had two issues with Divineo the last month that required me to deal with customer service. They reply to my emails very quickly but really don't help (might as well be an auto responder for all they are worth.) The could not help me reset my password when their automated system was down and then after I ordered a simple 360 repair kit; I only received part of the order. I emailed customer service and 5 emails later they still won't complete my order. I have dealt with them in the past with no... read full review »

I have made two purchases from this site. The first was for a mask only, and it shipped the day after it was ordered, and this was in July 2004. More recently I placed an order consisting of many items, and was fully expecting it to follow the same pattern. As the previous poster states, their site specifically states that items will ship the following day unless out of stock, and that a shipment is guaranteed to arrive on or within 14 days of order placement(no mention of what you get or get back if it's late). It has been one week since... read full review »

This actually started 7/13/2001, but it won't let me enter 2001 as a date. I purchased a computer from DIT because I lived in Des Moines at the time so I didn't have to pay for shipping and they allowed me a fairly decent level of customization. Summary of events: I was working two jobs at the time of purchase and only had time to pick it up on one day a week. I went to the store, handed them my check and they said, "We can't take your check." I was flabbergasted--apparently their machine was broken... read full review »

I ordered a DVD through disneyshopping.com - a few days later its listing changed to 'out of stock.' I assumed my order would still be honored because, as stated in the e-mail I received, 'If an item becomes unavailable, you will be notified by email within 24 hours.' However, 9 days later, I checked the status and noticed it hadn't shipped yet. I e-mailed their CS and made an inquiry about the order. 24 hours later, I was notified that the item was indeed out of stock, and I would never get it. When I replied... read full review »

Wow, what can I say? I guess it would be cliché to say that all I can say for this company is praise, but that’s the truth. From answering my questions through email, to responding to phone calls and making calls to UPS for me, Discount Laptops does everything with eager alacrity. I had done my research on laptops and decided to buy from DiscountLaptops when I found out about them from a friend. He had bought a Sager NP9890 and brought it to school to show us his new gaming beast. Unfortunately, a month after that he became a... read full review »

I sent a payment for a black dragon case to a price of $115. i havent received no emails and no product there has been like 3 or 4 months. i put the money order payable to Sarp Oral and he also cashed the check iave been emailing them and no answer and now they shut down the site thats bogus... read full review »

I have been trying for a month now to enable my samples and products to be sent from China to the USA using UPS. China says they can't see my account; in the US they say my account is fine. Someone will call. NOBODY HAS EVER CALLED...in a month! I speak to them several times a day. I've been directed to call China, fill out a routing form, send a letter of authorization. I do what they say, call back when nothing happens and am told something like..."oh we don't use routing forms anymore" or "china won't accept... read full review »

Hi Dudes, I have Nokia N70 now i am facing the problem in N70 that is my Nokia N70 disconnect the calls and turn on the loud speaker automatically. i had gave my phone to nokia care center to fix this Bug. When i gave the phone the IEMI Number was same that is mentioned on the N70 Box, but now i have took my N70 back from the nokia care center i am facing the same problem again and my IEMI Number do not match my actual N70 Box. it means i cannot resale my phone untill my phone IEMI and Box IEMI matched. Because every customer match... read full review »

Worst experience on-line in a long time. Ordered and was given a tracking number on Wednesday afternoon with an email that stated if you have a tracking number the package has left their warehouse. So not true. My package did not leave until Monday. I emailed customer service on Friday and they stated it would leave their warehouse that afternoon...again not true. I called and was told it wasn't going to leave until Monday. Asked for compensation (shipping credit?)for their errors and was told there was nothing that could be done. Will never shop there again. Would not recommend you shopping there either. read full review »

Customer service at DirectDial.com is terrible. They will not get back to you and really provide no helpful service. So if you run into any problems with your purchase, good luck!! You are pretty much left to fix things on your own. DirectDial.com has no return policy, they would not let me exchange an item I had not used yet! If something is broken and you want to return it, they will stick you with a $20 restocking fee on top of all the other hassle. Terrible!! Buy from someone more reputable! read full review »

Informed over a week after I had placed my order that the product was no longer in stock. After asking to subsititute a similar product, I was then told they were out of stock with that also. Though if you look up on the website, it still states that they are still in stock. Constant run around, not worth the effort. read full review »

Placed order on line. They said item was in stock, and shipping next day. Never received the email verification. Tried to contact customer service multiple times-THEY DON"T ANSER THERE PHONE. I MANAGED TO GET THRU THE SALES DEPT. Asked what's up. Advised it was never shipped. They could not explain what happened. Said item was out of stock, yet the web page was still taking orders saying the item was in stock. I mentioned and they never corrected it. They should be charged with false advertising. Strongly recomend you don't use! read full review »

Just because it has Canada in its name does not mean it is a trustworthy company. Beyond a doubt the worst company I have ever dealt with. Not only do they take your money quickly without finishing the order, when you try to cancel it they cannot be reached. You call the phone numbers listed as contact information and 25 mins. later it is disconnected on one line, on the other it does not even go through. Is this company even in business still? Eventhough you never really wanted to do business with this company, no out is given. No phone... read full review »

Very poor service. Does not answer phones and cannot prove that product shipped after six business days. Has excuses for everything but they sound fishy. Below is a copy of the dialog after 2 other attempts for confirmation. As you can see below, rather than resolve my issues about knowing the status and tracking numbers of the order they cancelled it. If he can call his rep to cancel the order, probably could have done the same to find out the tracking number. I have dealt with many online merchants but this takes the cake! Charge is not yet... read full review »

I placed an order with digitgo for canon bci24 ink cartridges. When the ink arrived, it some of it had leaked out of the cartridges and the rest of them had dried up. I immediately contacted them for replacements. They responded quickly with a RMA and I sent them back with delivery confirmation for tracking purposes. Two weeks later I hadn’t received my ink cartridges and have received no responses. I wrote them and the next day received this response. From Digitgo.com on Tuesday 13 of December in 2005 Amy, we got the... read full review »

Wonderful to deal with. I found them on PriceWatch and their deal on PriceWatch was that they offered free shipping >$x order. However, their online ordering system doesn't allow for codes or discounts. The the order completed before I was aware that I wouldn't be able to enter the discount. Anyway, I sent them an email referencing their PriceWatch posting and my order number. They CALLED ME that same day! (long distance, their money) to assure me that they would indeed honor the PriceWatch offer and that the order would ship out... read full review »

Where to start ... I placed an order for a Panasonic Lumix FZ-20 on 2-17-05 (Thursday) around 4pm. Since it said that it can take up to 3 days to ship the item, I wasn't expecting it to ship until Tuesday at the latest ... and plus, for the price ($450 compared to $600 at other places) I was a little lenient. When I didn't hear anything from them, I emailed their customer service and haven't heard anything back since, then I called them ... WOW, what a quick trip to a dead end. Out of the ~50 times I called them, I got a human... read full review »

Digitally Unique is unique alright. This store sucks shop there at your own risk. If you have a problem you will be on your own. I returned a camera, so far, I've never received my refund going on three months now. They say they didn't get the return. The post office says they did. But so far nothing I do or say gets a real response from them. We exchanged at least ten emails to start with. I sent them post office receipt with tracking, still nothing. Watch out for this Digially Unique company or whatever they change their name to. Because thier website has been down for two weeks now. read full review »

Frustrating experience ordering and returning a product to this company. I purchased a white ergo keyboard for my Mac and instead received a black PC keyboard. The part numbers are mostly different and it's not easy to confuse one for the other. When I finally got through to a live person on the phone after numerous attempts and few new 800 numbers to dial, the customer service rep said it would take 48 hour just to confirm they did send me the wrong keyboard and they'd have to go back to the stockroom security tapes to confirm... read full review »

Worst online experience ever! BUYERS BEWARE!SCAMMERS! I originally found this seller, oneclickdigital.com, through pricescan.com, a price comparison site. I placed an online order on 2/21/06 for one Sony DSC M2 for $369.00 U.S.D. plus $14.90 s&h. When I had not received any order confirmation the next day I called their 1-800 customer service #. The sales rep then explained to me an extended service plan for 5 years that included "accidental damage, theft and loss with no deductiable" for an additional $149.99. I... read full review »

It has been 6 weeks since I placed my order and I still have not received the full order. I have sent multiple emails to them, including one to cancel the order, and have received no replies. They list no phone number to call for assistance, emails only, which they ignore. I highly suggest avoiding them at all cost. UPDATE: On the weekend of May 12, over two months since I placed the order, Digital1234 called me and said they would ship my item to me ONLY if I deleted my bad online reviews of them. Even after they enticed me with a discount, I said no since I wanted to continue warning others of this fiasco of a store. read full review »

Outstanding company! I was looking to replace my original Dell XPS to be able to run the new games at max FPS. I primarily run flight simulators that are challenging for most computers "out of the box, " so I decided to look into building my own, or having one built by one of the many companies that provide this service. I researched the specs I wanted/needed first, then went online to places like Newegg to find out what I was looking at WRT price. This gave me a ballpark figure that I could use for comparison between companie... read full review »

Like Everyone else I was suckered in. I ordered a panasonic vera th-58PZ800U and was told by James it would be shipped that night. Following day a sales verification form and tracking number was given. CEVA, the shipper made no pickups from them, and the trace number was bogus per CEVA. Meantime TVsDEPOT could provide no waybill number or any proof or information other than it's on the truck to them. 5 days later I can't get ahold of them and I found they charged my Credit card right away. Since it's obvious they billed and... read full review »

They run a scam. They have had my money for nearly a month and I still do not have the camera that I paid for. No one there will give you a straight answer. They lie time after time. DO NOT BUY FROM THEM read full review »

My experience has been mixed. My first order was for a Canon iPF6100 printer, and I received it in a timely fashion for an excellent price. Three subsequent orders for ink tanks and paper have been disappointing. Nothing has shipped until I have complained after waiting 2 weeks. This last order had not shipped after 3 weeks, and I cancelled on 1-21-09. The company has still not issued a credit after charging my credit card on 1-2-09! I will not order from them again! read full review »

My wife bought me a watch winder and the on-line description was not clear as to how it operates. It turns out their model is not compatible with my brand of automatic watch. It was returned with all boxes, instructions, plastic wrap, etc., in other words in perfect condition. The original cost was $85.00 but my resulting refund, after a very convoluted return process, was $43.00. They kept over $41.00 ! Their lame excuse was to quote their return policy, buried in their web site and one that leaves many items relating to returns completely... read full review »

Digital Foto Club is not an authorized Kalorik dealer. The item shipped to me was defective out of the box and they would not allow it to be returned to them for a replacement. Kalorik has been unable to process the warranty replacement in the 30 days since the item was returned to them. Do not purchase Kalorik products from this store. FRAUD ALERT: The credit card that I used to make this purchase was fraudulently charged by three other websites! read full review »

Ordered 2 DVDs from this store in early last October. I was told they shipped them two days later, but I never received anything. They also never answered any of my emails. The only thing I ever got from them was an automated reply, telling me that they "typically respond to messages within one (1) business day". What a joke! If this whole shop isn't just a fake, at least their customer service totally sucks. Stay away! read full review »