Placed order on line. They said item was in stock, and shipping next day. Never received the email verification. Tried to contact customer service multiple times-THEY DON"T ANSER THERE PHONE. I MANAGED TO GET THRU THE SALES DEPT. Asked what's up. Advised it was never shipped. They could not explain what happened. Said item was out of stock, yet the web page was still taking orders saying the item was in stock. I mentioned and they never corrected it. They should be charged with false advertising. Strongly recomend you don't use! read full review »

Just because it has Canada in its name does not mean it is a trustworthy company. Beyond a doubt the worst company I have ever dealt with. Not only do they take your money quickly without finishing the order, when you try to cancel it they cannot be reached. You call the phone numbers listed as contact information and 25 mins. later it is disconnected on one line, on the other it does not even go through. Is this company even in business still? Eventhough you never really wanted to do business with this company, no out is given. No phone... read full review »

Very poor service. Does not answer phones and cannot prove that product shipped after six business days. Has excuses for everything but they sound fishy. Below is a copy of the dialog after 2 other attempts for confirmation. As you can see below, rather than resolve my issues about knowing the status and tracking numbers of the order they cancelled it. If he can call his rep to cancel the order, probably could have done the same to find out the tracking number. I have dealt with many online merchants but this takes the cake! Charge is not yet... read full review »

I placed an order with digitgo for canon bci24 ink cartridges. When the ink arrived, it some of it had leaked out of the cartridges and the rest of them had dried up. I immediately contacted them for replacements. They responded quickly with a RMA and I sent them back with delivery confirmation for tracking purposes. Two weeks later I hadn’t received my ink cartridges and have received no responses. I wrote them and the next day received this response. From Digitgo.com on Tuesday 13 of December in 2005 Amy, we got the... read full review »

Wonderful to deal with. I found them on PriceWatch and their deal on PriceWatch was that they offered free shipping >$x order. However, their online ordering system doesn't allow for codes or discounts. The the order completed before I was aware that I wouldn't be able to enter the discount. Anyway, I sent them an email referencing their PriceWatch posting and my order number. They CALLED ME that same day! (long distance, their money) to assure me that they would indeed honor the PriceWatch offer and that the order would ship out... read full review »

Where to start ... I placed an order for a Panasonic Lumix FZ-20 on 2-17-05 (Thursday) around 4pm. Since it said that it can take up to 3 days to ship the item, I wasn't expecting it to ship until Tuesday at the latest ... and plus, for the price ($450 compared to $600 at other places) I was a little lenient. When I didn't hear anything from them, I emailed their customer service and haven't heard anything back since, then I called them ... WOW, what a quick trip to a dead end. Out of the ~50 times I called them, I got a human... read full review »

Digitally Unique is unique alright. This store sucks shop there at your own risk. If you have a problem you will be on your own. I returned a camera, so far, I've never received my refund going on three months now. They say they didn't get the return. The post office says they did. But so far nothing I do or say gets a real response from them. We exchanged at least ten emails to start with. I sent them post office receipt with tracking, still nothing. Watch out for this Digially Unique company or whatever they change their name to. Because thier website has been down for two weeks now. read full review »

Frustrating experience ordering and returning a product to this company. I purchased a white ergo keyboard for my Mac and instead received a black PC keyboard. The part numbers are mostly different and it's not easy to confuse one for the other. When I finally got through to a live person on the phone after numerous attempts and few new 800 numbers to dial, the customer service rep said it would take 48 hour just to confirm they did send me the wrong keyboard and they'd have to go back to the stockroom security tapes to confirm... read full review »

Worst online experience ever! BUYERS BEWARE!SCAMMERS! I originally found this seller, oneclickdigital.com, through pricescan.com, a price comparison site. I placed an online order on 2/21/06 for one Sony DSC M2 for $369.00 U.S.D. plus $14.90 s&h. When I had not received any order confirmation the next day I called their 1-800 customer service #. The sales rep then explained to me an extended service plan for 5 years that included "accidental damage, theft and loss with no deductiable" for an additional $149.99. I... read full review »

It has been 6 weeks since I placed my order and I still have not received the full order. I have sent multiple emails to them, including one to cancel the order, and have received no replies. They list no phone number to call for assistance, emails only, which they ignore. I highly suggest avoiding them at all cost. UPDATE: On the weekend of May 12, over two months since I placed the order, Digital1234 called me and said they would ship my item to me ONLY if I deleted my bad online reviews of them. Even after they enticed me with a discount, I said no since I wanted to continue warning others of this fiasco of a store. read full review »

Outstanding company! I was looking to replace my original Dell XPS to be able to run the new games at max FPS. I primarily run flight simulators that are challenging for most computers "out of the box, " so I decided to look into building my own, or having one built by one of the many companies that provide this service. I researched the specs I wanted/needed first, then went online to places like Newegg to find out what I was looking at WRT price. This gave me a ballpark figure that I could use for comparison between companie... read full review »

Like Everyone else I was suckered in. I ordered a panasonic vera th-58PZ800U and was told by James it would be shipped that night. Following day a sales verification form and tracking number was given. CEVA, the shipper made no pickups from them, and the trace number was bogus per CEVA. Meantime TVsDEPOT could provide no waybill number or any proof or information other than it's on the truck to them. 5 days later I can't get ahold of them and I found they charged my Credit card right away. Since it's obvious they billed and... read full review »

They run a scam. They have had my money for nearly a month and I still do not have the camera that I paid for. No one there will give you a straight answer. They lie time after time. DO NOT BUY FROM THEM read full review »

My experience has been mixed. My first order was for a Canon iPF6100 printer, and I received it in a timely fashion for an excellent price. Three subsequent orders for ink tanks and paper have been disappointing. Nothing has shipped until I have complained after waiting 2 weeks. This last order had not shipped after 3 weeks, and I cancelled on 1-21-09. The company has still not issued a credit after charging my credit card on 1-2-09! I will not order from them again! read full review »

My wife bought me a watch winder and the on-line description was not clear as to how it operates. It turns out their model is not compatible with my brand of automatic watch. It was returned with all boxes, instructions, plastic wrap, etc., in other words in perfect condition. The original cost was $85.00 but my resulting refund, after a very convoluted return process, was $43.00. They kept over $41.00 ! Their lame excuse was to quote their return policy, buried in their web site and one that leaves many items relating to returns completely... read full review »

Digital Foto Club is not an authorized Kalorik dealer. The item shipped to me was defective out of the box and they would not allow it to be returned to them for a replacement. Kalorik has been unable to process the warranty replacement in the 30 days since the item was returned to them. Do not purchase Kalorik products from this store. FRAUD ALERT: The credit card that I used to make this purchase was fraudulently charged by three other websites! read full review »

Ordered 2 DVDs from this store in early last October. I was told they shipped them two days later, but I never received anything. They also never answered any of my emails. The only thing I ever got from them was an automated reply, telling me that they "typically respond to messages within one (1) business day". What a joke! If this whole shop isn't just a fake, at least their customer service totally sucks. Stay away! read full review »

Not worth the time or effort. Seems to not want to sell anything. Placed an order online March 18th for Canon 300D. Got an email almost immediately giving me order number and saying I will get a confirmation when the order ships. Got an email on March 21st telling me to call 1-877-538-2453, Ext 247 to speak to Brian ("Thank you for your on-line purchase. We hope your shopping experience was pleasant. Please contact us regarding your online order."). After about 6 calls I finally got through to Brian, he said he will "route me to... read full review »

Can't say that I'm too impressed by this company. I placed an order for Kodak Picture Paper on-line. I received the automatic notice about processing my order. The next thing I know, I received an email from "Sam", subject "stock" stating my order is cancelled because it is out of stock. I appreciated the notice, but thought it was highly unprofessional the way it was sent. If I had not checked the message headers of the message, I would not of known who "Sam" was. read full review »

Purchased a htpc style computer case, case was defective, digital connection refused to refund my money. In addition the case i purchased has a design flaw where the 3.5" drive cage can come into contact with the video card, and it fried my $405 video card. Digital connection was aware of this cases propensity to ruin video cards, however they never warned their customers about this. Digital connections was very uncooperative, refusing to authorize a return for the case or help me deal with the manufacturer about the ruined video card. I would never do business with this company again. read full review »

I carlos31015 want to be disconnected right now from internet service because it is not compatible with gaming with a game console read full review »

I ordered the Jack La lane Power Juicer on January, 19, 2009.I called two weeks later to confirm that my order had been received and processed.The person that I spoke with was unable to confirm my order.I was refered to their website at www.customerstatus.com .I was not able to get any information from this site because I did not use a credit card to order and therefore did not yet have an order number.I seem to be left with no way to track or confirm that my money order has been received or processed.Can you help me to contact this company and confirm the status of my order? Thank you, e-mail: [email protected] read full review »

unauthorized withdrawal and send me product i didn't order, but i return it to you on monday the second of february 2009, the extenze pills that is, but i had already open the dvd's so i will keep them, so i would like for to return the sum for the cost of the extenze which is fifty dollars back to my account i will be checking my account, thank you. PS: here is my customer no: 1574216 and my order no: 7058252 and also my tel. no: 2154557196 WINSOME DYER 02/11/2009 read full review »

My business has been listed under the local listings on Google and Yahoo for 6 months now, and I have been really happy with the company that has been servicing the account. Last week I got a call from Norma - which was funny because I had tried to get a hold of her for weeks and she never would return my calls - but what she had to say was not funny. She was talking a mile a minute, going on and on about how they were changing their name, and something about them being the corporate office of the company I have always been with, and on... read full review »

I ordered and paid for flowers. Received confirmation of delivery. Flowers never arrived. Called company. They confirmed flowers were delivered yet no flowers arrived. The order was submitted to be delivered 2.11.09. Received another confirmation. Call company again. Again, they confirmed flowers were delivered and left at residence. Again, no flowers. While on hold with customer service, they call recipient of flowers and she was told that no flowers were shipped. I had 2 employees of this company both put me on hold, call the florist and... read full review »

I signed up with this company in Aug. '08. After many emails and phone calls to cancel this program, I never received an answer, and the charges keep being paid to him from PayPal. Now, they have finally canceled (PayPal), but I have been charged $5-600. Can NOT get a refund. read full review »

Digi-Key acquired me as their customer when I began shopping online for a vendor that carries the majority of their product lines, but in particular, they had a good price on an item I thought would come and go quickly (a prototype version of a surface-mount microcontroller; the prototype version is DIP-20 package). There wasn't much stock on these to be found online, and Digi-Key seemed willing to take the risk to buy up a good lot of them. What's more, when more of the same item became available from the... read full review »

A pure Scam! They have failed to honor their rebate. If that wasent bad enough their Customer service is aweful. They have failed to respond to many attempts on my part to find out what happened. Now one of the 4850 cards is dead and I cant even get them to fix it. On the forums there are many people in the same boat as me so all I can do is try to warn as many as possible to stay away from this company. read full review »

I ordered a Garmin Street pilot from dfd distributing and the never shipped the item. I used Paypal, the contacted David Francis and he never responded. This company uses several different business names: Atthat1store, Dfc Services, Dfd Systems, David Francis Consulting, Dfd electronics andf Dfd Marine & Gps Electronics. They do not answer their telephones. DO NOT PURCHASE FROM THIS COMPANY IT IS A SCAM? read full review »

Don't buy from these guys. I ordered 2 phones and after they accepted the order they jacked up the prices buy hundreds! I had to fight to cancel the order. They pressured me with hateful email to buy at the higher price! In the end, I lost money and they never shipped a phone. Update: This company read my review here and has threatened to make extra charges to my credit card to punish me! read full review »

One of the worst shopping experiences I've ever had. The only thing I can equate it to is a bad mechanic. Where you feel helpless, and its your word vs. theirs. Their customer service is pitiful and I can see how this has probably become a bit of a scam for them. You order something, they send you the wrong thing. If you keep it, hey they've sold one more item, but if you get the wrong thing and want a refund or exchange, its gonna cost you. A terrible business model. And this is what happened to me. I ordered a pair of jean... read full review »

Okay here goes...I signed up for AT&T Uverse in Sept.2008.They said a technician wasn't available to install service until Nov.29, 2008. My husband and I were excited and eagerly anticipating all of the services ATand T claimed to provide. Well on Nov.29th the tech came and installed the internet and cable, but was unable to install phone due to being unable to port number from WOW! cable HUH? Okay someone was supposed to call me back in 3 days to let me know when the number could be ported...alas no phone call. So I called them and... read full review »

The worst experience I’ve ever had! I ordered the item with 7 days money back guarantee to be able to try it first and leave it if I like it or send it back to the seller. I did not like the product and just wanted to ship it back . I sent 4 emails, tried to reach them by phone. No respond! No communication at all. I’m completely frustrated and looks like I have no choice. Please, be aware! Don’t make the same mistake! Go rather to respectful seller that you can trust, even if it costs you a couple more bucks. read full review »

Great experience! Very happy customer. Best price, excelent customer service, immediate delivery. I preordered my Garmin StreetPilot 2610, they received the units a day early, and I got mine the following day! and with free ground shipping. I got exactly what I ordered, including the extra mount I added to my order at the last minute. I will definitely shop here again. read full review »

I recently ordered a calendar from DeepDiscount.com as a Christmas gift. It was my first, and will be my last. I usually check resellerratings.com before making my first purchase with a merchant. Unfortunately, I didn't this time or I would have saved myself some time and trouble. Their website reflected that the item was in stock. I received the initial order confirmation, which to be honest I did not read closely. Several days later, after receiving no further communication, I decided to log in and check my order status. Much to... read full review »

Edit: given the service we got from Deep Surplus last time round, we ordered another round of cables. This time round, things were less planned - some assumptions about cable lengths were changed at the last minute for a somewhat unique install that's going to begin on Tuesday, so we were relying on DS to hustle like they did last time to get the order out. If anything, they beat their response time from the previous order. The order was acknowledged at 2:18pm (Hawai'i time) and an email stating that it hand been completed wa... read full review »

Here is the information to contact the owner of the company: His name is Paul Sethi His address is 2205 N 91st Glen Phoenix AZ 85037 His phone number is (623) 271-5369 He has no intention on paying any of you your money back. That is his personal information. Have fun! read full review »

Needed a present for my girl so placed an order for Horse Life DS game. It was "In Stock". Got a confirmation email stating it's "In Stock". Waited a few days for the shipment notification and then checked the account. Oops, now the status was "Back ordered". Curiously, the product webpage still showed it in stock. Called and was told that the item is back-ordered. When I said that I have an email from them stating it's in stock, the response indirectly suggested that I am a liar. Wow! My advice is to buy somewhere else rather than trying to save a buck or two. read full review »

Company appears to be out of Business! See link above. Ordered a harddrive on 8/7. Never shipped. No response to emails. Our Accounting Department will be seeing if the CC was ever charged. read full review »