Horrible customer service. Ordered 4 packs of DVD and a 6-pack of inkjet cartridges. When order arrived, received 1 black cartridge instead of my 6-pack of black & color. They did not respond to my email for days, and after several emails they have sent me a return form. They are not sending the items I should have received until they receive the item (one stinking inkjet cartridge) they sent incorrectly. A company should not make you pay for your mistakes, and this is the last time they'll have that opportunity. There are too many other alternatives with comparable pricing, better service and faster shipping. read full review »

These guys are not listed on pricegrabber.com, they are listed on pricewatch.com, but pricewatch is lame in that it does not have any reseller ratings or reviews available. Their RMA procedure is TERRIBLE, it is NOT automated so you have to wait for a person to send you an email with an RMA number and instructions on where to ship the return. you must return items within 25 days of the ship date, it took me 4 days just to get an RMA number. They require you to supply a serial number for returned products, for me this meant having... read full review »

Folks, This company is out of business as of August. I bought what I thought were 100 2x rated DVD-R discs from them. Well I actually got the merchandise from them (Some people have not been so lucky from what I read here)But they only record at 1x That's a huge time difference when you consider that it takes over an hour to write a 4.5GB disk at 1x. They had a money back guarantee but that appears to be worthless at this point. read full review »

Horrible service! I ordered a computer game to be shipped as a gift to a friend overseas and paid for 'express' shipping. Got a confirmation email but then CD Universe decided to hold my order for phone validation of the address WITHOUT INFORMING ME. Found out about this weeks later when I called the friend and discovered he had not received his gift. Called CD Universe and was promised that the item would ship out the next day. THREE WEEKS later it has still not shipped. It is now a month and a half since I originally placed... read full review »

Amazing company. I have lost count of the number of times I have ordered from them, and every time has been the same wonderful experience. Their prices are very fair and they have a great selection of CDS and DVDS from Japan. The shipping may be considered a bit pricey, but it's worth it for excellent service. They always fulfill your order to your expectations. Even once they shipped a CD out that said 2-4 weeks nearly the next day. Great customer service, their customer system is real time, and shipping is quick and items are packaged well. Definitely recommending this store to anyone thinking of ordering here. read full review »

Horrible Customer service. I ordered a 340w Enlight case from them and was sent a 300w. Just because I did not contact them the same day as I recieved it due to not having the parts yet to put in the case, he(Brian Stacy) said I would have to send it back and pay a 20% restocking fee, he blames it on me not reading correctly when if fact it was an error on their part. I have never experienced a problem like this from any other company I have dealt with in my limited 8 years of experience in the business of building custom computers for my... read full review »

Bad customer support when needing to return an item. RMA turnaround was horrible. Very long delay in responding to my cust.support e-mails. Had to call them directly to finally get help. read full review »

Buying from Catalina Palm was quick, easy and painless. The order was shipped fast and arrived when expected. This was a very enjoyable experience. read full review »

This was my first order from them and am pleased with the service. Item shipped promptly and was well packaged. They responded quickly to my email that I sent them as there was some confusion about a tracking number (I received two for the same order and thought perhaps it had been split but that was not the case and they got back to me with which was the proper tracking number.) Agree with another that their selection is a bit limited. But prices for what they have are good and shipping is not exorbitant like some others. I have... read full review »

If I hadn't read some of the few positive reviews on this site, I would think it was a total scam. I ordered a VGA cooler & fan from them on the 27th of August; no invoice, no shipping confirmation, nothing. Then, they took their site down for maintenance on the 29th, and it has been down ever since. Because of this, I have not been able to log into my account to check the status of my order. I've sent them three emails since then, but no response (I'm on Cox, but I provided an alternate email). I've tried the... read full review »

I've placed three orders with Case Etc and they've been an EXCELLENT company to do business with. And I was surprised to learn that the guy running it was not even out of High School, just a first class operation 100% A shame I have to order their products through Directron.com now. read full review »

I purchased 2 Epson C64 black ink cartridges. it was shipped promptly. that's all I can say that's good. the first failed before it was halfway gone, the second expired before it was even 1/10 gone. now I'm in a bad situation- no ink, and a lot of work to do, and no way to buy ink that works. a dismal failure, disgusting and dissappointing. NEVER again. read full review »

They offer price match less 10%. After wasting much time with these people, they refused to honor their price match guarantee. I do not recommend anyone do business with them nor waste any time whatsoever with them or their website. Their price was $94.99. I found the price elsewhere on ebags for $64.79 with no tax and no shipping (I did an order to verify it). They then insinuated that ebags was 'scamming' in some way because the price SHOULD be $71.14 and thus they offered me a price of $68.75 (PLUS they charge shipping on anything... read full review »

It was a complete, utter nightmare dealing with this company. I ordered 3 things from them, second day air. The first shipment was missing two parts. They refused to send me the two missing parts second-day-air. The second shipment was missing one of the two parts. Again they refused to send me the new part second-day-air. Once I finally received everything, two of the parts broke (I tested them on 3 PC's). After an hour of explaining my testing, they wouldn't send me new parts until I paid for new ones; they would... read full review »

Great prices and horrible customer service. Product "ship date" changed daily and still has not shipped. Messages left with customer service and not returned... read full review »

I ordered a celeron 566 pre-overclocked to 850 with a powerleap neo S-370 adapter from cantek. After having to pick up the CPU from the UPS warehouse because i wasn't here to sign for it, the CPU did not work. I followed their installation instructions clearly and made several calls to their tech support. I returned the CPU for exchange and they claimed I damaged the CPU and would not issue a refund or exchange. I did a charge-back with visa but cantek lied to visa claiming I damaged the CPU and got the charge-back reversed. Now I am stuck with a worthless CPU and I am out $200. read full review »

Worst online shopping experience. Never shop from them again. Very disappointed. read full review »

Calumet.co.uk worst store ever? Bought a Sigma 10-20 Lens For Canon mount from them, they filled my address wrong, and sent the lens trough 3 different companies to deliver...which was hell to track. Sent an email requesting a tracking number, but never received a answer..Phoned to calumet...the operator refused to give me..stating that she had to make a lot of phone calls to discover it. I phoned to the delivery company and trough my name they discovered the tacking number. I have sent 5 emails to calumet...not one single... read full review »

They are out of business! read full review »

A mess. Site didn't work. then later it did. then chose items for the 3rd time and checked out. No shipping options, and put through the order when I chose the back button to go back and change shipping, if they offered it. I lost a lot of time here. Their Firewire cables were hard to find. Then they weren't listed by types. An annoying site, IMO. Really annoying. Now I remember why I have been buying cables elsewhere. Update: it took three or more different people at different departments to finally realize what... read full review »

Worst company in the world! read full review »

Be careful. This company sent me standard 40 pin ATA33 cables when the web site and invoice said ATA133. Just for the sake of arguement I benchmarked them and they were in fact ATA33. I called them up and they said "Our engineers tested them...blah, blah blah). I had it sitting next to a real ATA133 round cable and the difference was obvious. They said send it back for a refund but I'll take the $16.oo hit and get my stuff elsewhere. read full review »

I purchased a dog collar from their on-line catalog. The product originally sold for $99 and was listed on sale for $59. It was also clearly advertised as "in-stock". The next day I received a notice from them that my order was cancelled because the item had been discontinued. I was very disappointed. At that point, I went back to the on-line catalog to see what my other options were. To my surprise, the same collar was listed with the same manufacturer's description. The item had a new Cabella's product number and a new... read full review »

I had no problems with placing the order. They acknowledged the order & debited my cc immediatly. After 10 days, I emailed them (no phone #) to ask where my tape dec was. They replied, "item has been shipped". After 2 days watching my account info. I emailed them asking for the tracking # which they supplied a few days later. The tracking showed it had been shipped the same date as they supplied the tracking #! When the tape deck was delivered, It was not the one I had ordered. After several email exchanges requesting a return... read full review »

Had some BZBOY ram go bad. Their gaurantee is worthless as the replacement ram is not gauranteed to work as noted in their email below. Dear Customer, We are sorry to hear that your memory is not working for you. The memory comes with a lifetime warranty; therefore, if it is defective, we will be happy to replace it with a new memory stick. We can still exchange your item with a replacement and test the replacement before we send it back to you; however we cannot guarantee that it will work on your motherboard. Please let us know how you would like to proceed so that we can open RMA # (Return Merchandise Authorization) for you. read full review »

Buyz is out of business again. That's a shame. read full review »

Buysoftware apparently has the orders processed by Techwave. This extra order processing can add 2 days or so to the normal ground shipping times. However, I have ordered different items from www.buysoftware.com about 6-7 times now. Hard drives, Memory, In-Win cases, and monitors. I have never had a problem with any order. They have all arrived as expected. I've never needed to contact their sales or tech support people, so I cannot comment on them. Buysoftware prices are usually better then average but what really seals the... read full review »

I had read some rather negative reviews on this company, but noticed they had a decent rating on amazon marketplace and their prices were great. I decided to take a chance. I called to place my order to make sure they had what I intended to order in stock, as it seems they are able to offer such great prices because many of their items are discontinued. The customer service representative was very nice, and I placed my order no problem. I hadn't received a shipment confirmation with tracking number, so a couple of days later I... read full review »

Its been 27 days so far and another 6 for this shipping total of 33 days it takes, and this will be the second time ordering this second dive not including the first order witch should have had the both drives... and did not even offering me some type of refund or discount due to my wait and also running out off the drive i ordered so i had to settle with another drive. i repair many xbox 360's and planed on purchasing more from them but considering how this went i am going to take my business elsewhere and will not be buying from them in... read full review »

I have purchased a game console from this company over two months ago. My check was cashed quickly, but weeks later, when I sent the company an e-mail to see what was going on, I was told the company was out of business and I would be receiving a refund within 10 days. Another month went by and I e-mailed them again to find out what was going on and the only thing I heard in response was that the company is experiencing financial difficulties and would refund my month shortly. I gave it another few weeks and here I am today with no product and... read full review »

3 months and no product. only after talking w/sales manager did we find out product was never shipped. Promise made to ship after finding this out but later reneged. I bought elsewhere. read full review »

I think that this is honestly the worst place you could possibly order from. They simply do not communicate with customers. I ordered a laptop from them. I ended up canceling my order simply because at no time did they let me know if my order was even received (although my credit card company listed the charge as pending). Do not order from them, a bad experience that resulted in me waiting a few more weeks for my school laptop. read full review »

Great prices, horrible customer service. I ordered a "universal" folding bluetooth keyboard from buyGPSnow.com, discovered that the device was not, in fact, universal, so could not be used with my device. I filed an RMA to return the device, and despite explaining the situation, they still deducted the 15% restocking fee. I realize that I did not check the "compatibility" page for the item, but to my mind, universal usually means universal, not requiring arbitrary drivers for any given platform. I can understand why they... read full review »

I needed a fan for my Onkyo 805 Receiver because it's been known to be hot when in use. Someone bought a fan at buyextra and was happy with the results and recommended I get one as well. I ordered my fan and in received my item in less than a week. Products still work to this day. Keeps my receiver cool and that is all I can ask for. Will definately buy from them again. read full review »

I ordered a Pentax K100d camera kit (with lens) on Dec.3, Got it on Dec. 5. They had the best price on the Web. Beat others by as much as $100.00. The camera is brand new in box with all original manufacturer papers and warrantees. read full review »

I AM SO FURIOUS I JUST KEEP POSTING! I ORDERED ON SUNDAY AND IT LOOKS AS IF THE EARLIEST IT WILL COME IS ON MONDAY OF THE NEXT WEEK, OVER A WEEK OF DELIVERY TIME, AND I GOT THE 3 DAY SELECT SHIPPING THIS IS JUST DISGUSTING HOW THIS COMPANY TREATS ITS CUSTOMERS, FIRST OFF THEY COULD GET AN ENGLISH SPEAKING TECH SUPPORT PERSON WHO ACTUALLY SOUNDS PROFESSIONAL THIS IS TOTAL CRAP. read full review »

I couldn't be happier with an on-line company! I had just about given up on E-Bay and all the scams when I found Buy Dakota. I ordered an upgraded battery for my new laptop and was dreading the excuses, poor service and headache usually associated with online stores but Buy Dakota wasted no time, mine or theirs, sold me the CORRECT battery first time and shipped it so fast I recieved it TWO days early. Frankly I'm still in shock!! Needless to say I will be checking Buy Dakota out FIRST before I order anything from the net!! Good Job Buy Dakota, Your company is the benchmark the rest should be striving to match!! read full review »

I've done quite a bit of online purchasing. This transaction was by far the best. I ordered two software titles on a Monday and received it by Friday using the most inexpensive shipping option. The titles were exactly as described. I ordered the wrong version of MS Office and I e-mailed their customer service the day I received the item. I received an RMA the same day AND they did not charge I restocking fee because I contacted them so quickly and had not opened the item. I later called to verify the return and the customer service... read full review »

I asked specifically if product was new or refurbished. I was assured that the product was new. I was then sent a product that was clearly not new--scuffs, scratches, all packages were opened then scotch-taped shut. read full review »